FOX 4 Dallas-Fort Worth: News Customer Service

FOX 4 Dallas-Fort Worth: News Positive Reviews

Nice upgrade, but can’t see some picsThe upgrade is nice; however when you click on the picture for some news articles, the picture is no longer there when you go to read the article. The pictures are small when scrolling through the list of articles to choose from. I was hoping the picture would be bigger once you select that particular article, but the picture is not included in the article. Otherwise the upgrade is good..Poohlvu1Version: 5.6.1

Fox NewsThis is the only news outfit that I trust to be honest, thorough and available consistently at all times. Fair and balanced is not just a nice sounding line for them. They always have or attempt to to invite people who represent all sides of an issue to allow the viewers to make an informed decision about important things that really matter to them. Unlike most other news agencies that present only negative, extreme left commentary that actually turns most viewers off! Keep up the good work - You’re device is invaluable! Alex Clough.Pahalad9Version: 4.3.5203

Not receiving notificationsI have local news apps for myself as well as other cities where my adult children live. I receive multiple push notifications throughout the day from each of them (for example KRON 4 in the SF Bay Area notifies me of earthquakes, as well as other important news. But I don’t get push notifications from this App FoxDallas, even though I have the Notifications toggle turned on. I would have expected to receive notifications about the tornado, yet I did not. I’m disappointed and hope that I will receive more notifications about important Dallas/Allen news from this app..Jmp627Version: 5.6.1

Picture and pictureI enjoy being able to watch the local news from my iPhone. You all should update the app so it has picture and picture abilities. I’m a local trucker and I listen to the news to start my day out. All the other apps allow me to minimize the picture so that I’m able to use my gps as well. Right now the app cuts the video off if I close the app..J2xthe_jetplaneVersion: 5.40.0

Thank YouI love watching Fox 4 News. I especially enjoy Steve and Heather as they are always professional in reporting the news. They also have great personalities and their bantering with each other is so entertaining. They, and everyone else dresses well and looks so sharp. The weather forecasts couldn't be any better. I greatly appreciate the storm warnings for all of our protection. Thank you so much to each of you..LibdobsykesVersion: 4.3.5203

Too many IssuesI love Fox News, but this app needs some serious work. When watching the broadcast if my phone alarm goes off or I have to swap screens to answer a text when I flip back I have to watch a 60 second commercial or if I adjust my brightness on my phone, not even close the app, and it restarts with another 60 second commercial and then I lose where I was in the news cast and often cannot back it up by that point. Please fix these issues and it will be a stellar app....Joe V2Version: 5.18.2

Tornado coverageThank you Fox 4 for streaming on your app during storms! I was in Utah while my family was ducking for cover during a tornado warning and was able to watch live coverage and see what was happening as it happened! I could not do that with any other Dallas station. Please add the streaming option to Roku, Xbox and other options so I can stay in touch with my home while traveling!.HobbeineVersion: 5.6.1

Weather.Always watch “4” because it is local. BUT, does any station know there is a southern area of Dallas. Always north, always weather in north, concentrate on north. You have viewers in the South. Half the time weather map does not even show the south, much less report what is happening in the south. I know more about Oklahoma than I know about Ellis County weather. Maybe it’s just perception. Thank you for local news and your perception of news. Bobbie Dlabaj, proud resident of Ellis County!.Ennis we areVersion: 4.3.4202

The REAL Awsome Big DadThe main reason I love FOX 4 is because you guys only care about reporting the news....No Sportscaster that’s been on Oprah, No Weather Reporter (notice I didn’t say Meterologist) that tries to ride on the coattails of said Sportscaster? I just want a clear, honest, truthful, presentation of the News. The only reason I didn’t give you guys 5 stars is because I want you to work even harder for that fifth star😉 Great Job!.The REAL Awsome Big DadVersion: 4.3.5203

News appThis fox4 news app is the single best news app I found, because it is the easiest to use and I can get the news through out the day before and after i get finished with both of my jobs, plus the news alerts allow me to get breaking news on the spot when I need it, if anyone is wanting a good new app I highly recommend this news app.Poodle heavenVersion: 4.3.4202

No longer readableI used this app daily for years. Something has drastically changed. The recent update is awful. Stories are repeated two or three times, content is nonexistent or poorly worded. Use of AP reported content instead of locally written. I deleted your app. Makes me sad that something that was once very well done has turned into something I can no longer tolerate. I gave you three starts for past success - currently I would give you a one..Play hardVersion: 5.22.0

Fox 4 NewsI’ve lived here in Dallas for over 40 years. Fox 4 News is my favorite local news source. They just get done right. I prefer my news without the slant or hidden agendas. Direct and to the point is what I like and this is what I find on Fox 4 News. To that I thank you all for your coverage of local news and sports. Yes, I am a die hard Dallas Cowboys fan..4BobinDallasVersion: 4.3.5203

Fox 4 only!I only watch Fox 4 News because it seems your news reporting is more unbiased then the other DFW stations. I can’t stand the liberal slanted fake news from other stations. And you’re not trying to look like some entertainment show like channel 8! Plus I love the Viewer’s Voice! The stupid comments on there and Steve’s responses make me laugh out loud!!.DeauxVersion: 4.3.4202

Love itFox 4 DFW App is so much better than NBC 5 DFW. Better interface, better content, no annoying commercials (which drives me crazy with NBC 5 - don’t get me started about how much I despise the TXU Energy guy). I suffered through NBC 5 for years before I realized this was available. You won’t regret switching. Thank you for providing great news coverage. App is never glitchy. 👍🏻.Stone homeVersion: 4.3.4202

Love Channel 4 App!Thank you Fox 4 News for your app and excellence in news reporting! Our family believes you are the very best news team! We try to watch the 10 pm news every night, but whenever we must miss it, we enjoy watching the news on the app later. And thank you for not siding with any political party. Keep up the great work!.News4loverVersion: 4.3.4202

Review-please readFox four cast and crew are wonderful. However, the feed connection is awful most of the time. It rewinds stories, has two stories going at once, or just freezes. It won’t work when I’m connected to WiFi at all. I’ll always still watch it but thought you might be able to help with the connection issues. Have a Good Day!.Cathyann79!Version: 4.3.4202

Where’s the Search Bar?If the search bar is there, I simply could not find/see it. They normally are right on top so you can search for any article (historical). I’ll have to go back out to safari to read whatever comes up 🤷🏻‍♀️. It’s a great app and one of my favorite stations but loses stars when I can’t find what I’m looking for and have to go elsewhere..Allison2970Version: 5.13

Fox 4 news appI have eliminated watching news from my life. I had to make changes and cut out the repetitive negative messages. I have enjoyed it keeping up with the news with this app. I can pick and choose what information I want to know since too much negative news can have a negative impact on me. Works great for local information..WastedoftimeVersion: 4.3.5203

Love Fox 4 but hate the appCommercials come in fine, but the live broadcast on the app “rewinds” and then plays on top of itself. Sounds like two separate programs running. I have deleted the app and reloaded it. I have made sure my phone has all updates and I still have problems. But then it works when the commercials are on. Don’t have this problem with other apps that stream. Maybe it is that it is live. Idk..JfinknerVersion: 4.3.4202

Fox NewsI watch Fox News, because I will get thorough information about local news. Fox also devotes more time to local news than their competitors. Unfortunately, this station is wrongly criticized or criticized for petty reasons by some of the viewers. Fox News continue doing a great service for our area..Audrey ManusVersion: 4.3.4202

Can find relevant news, weather and traffic.Like this team of reporters in the morning, to get my day started. The WAPP is very helpful. Only picky is the banner with time and temp on TV is no longer visible(and hasn't been for a long time) on any TV in the house. It's so far to the left side it's not visible. I go to other stations for that info. Overall, well done Fox 4!.JBfrom DallasVersion: 4.3.5203

Love the app, not the update.I just updated my app, and now every time I open it up, it has some “war music” playing in the background. Not sure if the update included “advertisement sounds”, but it gets a bit annoying. Maybe they will fix it with the new update. Thanks FOX4!.YourWorstNightmare8Version: 5.50.0

No commercials before video!!👍🏼Get your video without having to watch a commercial for something you're never going to buy especially when it's being forced fed to you !! Thank you Fox News for not trying to make a buck on every little thing..85montecarloVersion: 4.3.3800

Review of Fox4 News feedIn my humble opinion, this news feed site is the BEST in the Metroplex. Always updated and full of information that concerns us. I feel that this is the most factual news reporting web site for the Metroplex. I no longer live in DFW but try to keep up with ‘what’s happening’ and I head to Fox4 for my fix..TurnertaborVersion: 4.3.5100

Love Love LoveI LOVE Fox Four News and Fox News, I have both apps on my phone. Always nice to have real news then the fake stuff that CNN or MSBC has, they just can’t seem to get it together and always lie about everything then take whatever Republicans say out of contexts to twist it to how they think it “should be”..04michelle665Version: 4.3.5203

Local NewsI was surprised and pleased to find that the Fox 4 News app was a reliable source for local news and events in the Dallas-Fort Worth area. I did not find the political slant that you find on the national station. The app focuses on relevant local events and reports it in a straightforward manner. Very refreshing!..Jo beVersion: 4.3.4202

FOX4 NewsI rarely watch tv. That being said, I love FOX4 to keep me updated on what's going on here and in the world. It is a lot t less time consuming than watching the news. I have nothing negative to say about this app. Give it a try; you may find, as I did, you love it.GRANMAMATXVersion: 4.3.4102

Morning news groupThe morning news group is fun & informative. We watch them every morning & the 2 Jens on the weekend or part of our Fox 4 News favorites group also. Tim, Lauren, Evan & Chip give our mornings a lighthearted lift. Don’t care much for Dan Godwin though, seems like he has trouble thinking “on his feet”..R B from DentonVersion: 4.3.4202

The BestI thoroughly enjoy being able to pull up the news at my fingertips. Don’t always have time in the morning to watch it on TV. Very convenient and simple to use. Has all the up to date happenings also..1358wizardVersion: 4.3.4202

Keeps me up to date on Texas newsWe don't subscribe to a local paper or watch a local Television news channel. I rely on Fox4 News to keep my aware of what is happening in nearby cities & USA. Happy with this app & the information it provides..Vl63Version: 4.3.3800

Grammar and Spell Check!!!!!!!I appreciate quick access to local news and the app has stopped crashing as often since the latest update. Unfortunately, the writing is terrible. Granted I don't have a degree in journalism but I do know proper English. Most articles on Fox 4 tend toward horrid. What is the editor doing? Is there not a copywriter on staff? Is there no one capable of proofreading?!.Ld0713Version: 4.3.3800

Right of centerOne of the most balanced news sources available at present. Tends to be somewhat more sensational than Wall Street Journal, but also has a wide variety of coverage and topics. Much more likely to get both sides of an issue than with CNN or MSNBC, ABC, CBS..Akamai surferVersion: 4.3.5203

THE WAPPHaving trouble with showing "future" activity. This has been since last WAPP update. Otherwise, I enjoy FOX 4 NEWS. Stories could be updated faster than they are. I also watch the TV broadcast. Love Lauren and Tim and the whole team. Love Jenn and Jennifer, too!.Judy from DeSoto, TXVersion: 4.3.5203

Great app with good updatesI appreciate all the updates as quickly as they come. Would love to see the weather part updated more quickly as the tv updates. I am sure it’s hard with weather constantly changing. Love fox 4 no matter what!.ZzzzzcccgggfgvhchVersion: 4.3.4202

Better Local CoverageNews always provides more details & are up to date. They are not intermixed with advertisements that appear to be news..Texas Puzzle FanVersion: 4.3.4202

I Like Fox4App is helpful to get the local news highlights. It has all the aspects of the news in a quick easy package. The only problem I have with it is the weather part doesn’t just give the temps of the week in one graphic..LadyBugAmberVersion: 4.3.4202

Ups too date new storiesGreat sight to get news. Only downside is the search feature never pulls up news stories. Even when the stories are found on the sight..Beaded wondersVersion: 4.3.4202

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FOX 4 Dallas-Fort Worth: News Negative Reviews

No visual pictures with storiesThis is the second time I’ve downloaded this app. Initially, i didn’t recall the reason I previously deleted it. Two days into using the app, I’m frustrated to recall the reason. I’m dumbfounded to find there is only a single thumbnail picture available for each news article, which promptly disappears upon opening the story. Therefore, once opening the page to read a story, the only visuals available are large advertisements. Nothing correlating with the news article. It’s unbelievable that such a long-standing, reputable news outlet in a large city to have such low standards in decimating news..MegadeauxVersion: 5.6.1

DeficienciesTwo things about your app are most annoying. First, on the news feed, the same stories show up over and over, in random order, and they are often outdated. There is no organization to the page (Top stories, Local, National, etc.). Second, unlike most of your competitors, I cannot change the location on the weather page, much less save several favorite locations. And, please, don’t say get the WAPP. Why should I need, or want, two apps. None of the other local stations do that. I’d give you no stars, it it would let me. Thank you..S. R. MackVersion: 5.25.0

I am done with this app.Constant re-wracks where the tape literally backs up and then repeats and repeats small segments of previously viewed content. Latency. Takes forever to load. Commercials constantly start, re-start and re-start during commercial breaks. It’s enough to drive one nuts! I’m switching to NBC affiliate. At least they run promos and the content doesn’t stall and restart over and over again. The news content flows without interruption. Am I seeing a pattern here? Ch. 5’s app runs smoothly and yours does NOT!!! It’s obviously not my carrier or my computer (nor the iPad). It is ALL Ch. 4’s problem. NO stars from me..Sonor DrumsVersion: 4.3.4202

Miss the old appSome update within the last year really killed the user-friendliness of one of my formerly favorite apps. “Watch live no longer” functions without an “active” screen (as in touching the screen every 30 seconds to keep the screen from locking). It used to be my go-to app every morning, now I just open it once or twice a month to check for any signs of the previous interface being reverted..... You’re still my favorite news team, though!.RockPaperSmilesVersion: 5.10.0

Does not provide updated news itemsEspecially the sports section: articles are several days old. Very few up to date items and certainly little or no breaking news reports. News lead stories are also several days old in many cases. It also appears that no one has responsibility to update articles when the situation progresses. Focus seems to be more in pushing advertising than reporting current news. Sorry. But that is my opinion..YoudontcareanywayVersion: 5.51.0

App update has broken “watch live”One star. Unfortunately. now read content only. Used daily to stream news. Getting error “Server Error unfortunately something went wrong try again later”. Same result when try again. Same result when updated app. Same result after complete delete of app and reinstall. Plus the app support link in the App Store sends you to a “page not recognized”. What incompetence with quality testing and messaging to end users..Penelope in FriscoVersion: 5.31.5

Great app, horrible ads that interrupt the storiesLove the layout, easy to check local news stories. Easy to navigate around. But, there are too many ads thrown in between the paragraphs. You almost think the article is completed, then you scroll further, and there's the rest of the article. Very irritating, and a huge nuisance and a waste of my time and the "data" to have to scroll thru so much garbage. Recipes are awful, ingredients missing, or steps left out. And the pictures..the food hardly looks appetizing..SuzyQDallasVersion: 4.3.4202

Live View is AwfulI travel for work but like to keep current on local news. The live app has just gotten worse and worse. It used to be reliable but since the greed for all the advertisement has been added, it's less than dependable. It pauses and you miss the headline after coming back from break. Luckily the CBS and NBC affiliates work better so I can watch them and keep current. The readable news stories are good and usually work well. Hopefully the developer will get some help in developing a reliable app..Ticked Off 67Version: 4.3.4202

Recent update gone wrongI’ve never had issues with FOX 4 app watching the DFW news. But as of the last four days, I am unable to view any live feed from the fox for Dallas studio. All of it is national news. Watch Orlando news on DFW live link. please fix this issue. If there’s a weather emergency, many people don’t have cable or access to regular TV. This is the only way I’m able to watch television without having an antenna..Dallas26scorpioVersion: 5.42.0

Never works, loads, and the voicing is always off trackThis app barely works from the live streaming to the video playback. Frequently the voicing is way off and the same tracks overlap each other distorting the sound and making the news reports inaudible. I’ve always updated the app and my IOS but it still doesn’t work properly. I’ve had the app for a year and try it every morning while getting ready. Please fix the bugs!.Business/ Student UserVersion: 4.3.4202

Used to be pretty good appThis was the only news app I’ve had since I got my first smartphone. Now I get disgusted every time I open the app. When you scroll down the home page, they show about 5 or 6 stories over and over again. You like that story? Good. Scroll down a little further and you can read it again and again. C’mon guys. You made the changes. Did you ever even look at it?.TxGeechVersion: 5.8.0

Redesign is awfulRecent update basically makes it look like the website, which is super disorganized. The app also now contains fewer articles due to the overlap of their “sections”. I already miss the clean quick way you could get all the important local news. I will be looking at other local news apps because if I wanted their terrible website I’d go to it. This app will no longer be one of the first things I open in the morning..Ace7529Version: 5.6.1

AppReally don’t like that pictures available frequently are NOT in the article so you can’t actually see it. Tonight it’s a loose inmate. Can’t see the picture. Before it was a murdered police officer. Can’t see that person. Little thumbnails then nothing in the article except maybe a video which I’ve by now read so only want to see the attached picture that isn’t there..KatierinzVersion: 5.6.1

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