PlantIn: Plant Identifier・Care Customer Service

PlantIn: Plant Identifier・Care Positive Reviews

Super cool & intuitive appI have a bunch of plants and love creating succulent gardens from clippings and reviving dried up/ half dead plants from the side of the road or a friend who can’t handle the care of them. I’ve been able to take pretty good care of most and have a lovely garden of likely 40+ potted plants… Sometimes my adoptees have issues tho- recently had an aphid or spider mite problem, that started spreading to my other plants! I decided to finally give this app a try to see what the problem may be with a couple as well regarding their watering needs. Now I realize each plant is different in its care and I’m having fun learning what they need so I can make sure to water and feed appropriately. The weekly charge is super high at $7 so $28 per month is more than I spend on my pots, fertilizer and tools! It kinda makes the lifetime option the only one that makes sense. Idk, hopefully as time goes on they will make a longer trial period or a cheaper monthly subscription option. But either way, the app is easy/fun to use and super informative! You can essentially create a whole catalog of your plants and where they are located and get reminded about what they need. It’s pretty brilliant..BeccaDeMolitionVersion: 4.14.1

Expensive for what it is.So basically doing a search on Google you’ll find all the info found in this app. You can even find actual farmers ,horticulturalist and Botanist willing to offer advice for FREE. Right off the bat first the I found wrong with the app was the very reason I got the app. It had a feature to identify needed care. So I used this feature and it gave me conflicting advice that was wrong in both cases. 1st it said I over watered, I had not watered in 5 days. Next it said it didn’t get enough sun light. The only way for it to get more sunlight is if the days themselves where longer. I’m saying it gets direct sunlight from sun up to sun down. With that said I can’t honestly say the main feature is worth posting for. Unless your goal is to track statistics on your phone. But you can keep stats if your different plants as well as pictures on note pad. I’m not really sure who this app is for. It really just seems like a big money grab. Update: The Developer emailed me and was most respectful and professional in addressing my issues. While my personal review won’t change.. I will add that while it didn’t meet my expectations ( only due to the steep price) You may not experience the same problems and the support team is quite ready and willing to address issues and is consistently updating the app. Enjoy..Captain UzielVersion: 5.5.2

Great Plant assistant.I’m fairly new to plants, and the intricacies of owning caring and growing them. In my plant journey, I have adapted the theory of use all tools necessary to grow your skill or hobby. In this process, I have tried multiple, I would go as far as saying, countless apps, to aid me in becoming a better plan parent. after trying multiple premium apps I can confidently say this one is the best. Upon opening the app the aesthetics are very attractive, upon opening the app for the first time I was very pleased at how easy it is to use. One of my plan babies. I’ve had a difficult time keeping alive, not knowing if it’s being properly watered, getting enough sunlight, or near and in air-conditioning. This app help me immediately identify that my current watering schedule, for my Monstera was not conducive to keeping it healthy, while also informing me of common diseases that affect this particular. The light meter, which was the focal point of me download this app has been a plant saver. I believe this app has already helped me save several plans and will continue to help me be a great plant father. I recommend this app to the Novice and expert plant grower alike, look no further download this app..LifeOnTheThroneVersion: 4.8.0

Loving this helpful appMy daughter and I are making a raised garden in my backyard this year. I’ve grown a few things over the years in pots, but now we are venturing out to making a “raised”. Since this is our first time, we aren’t expecting a 100% success rate….50/50 will be just fine with us during this learning curve. We are very excited, but also worried that it is already the end of May and we are just beginning with our vegetable plants. I found this app on Google when I was researching how to grow parsley. So far so good!!! I’m liking this app very much. I’m learning all sorts of new things and techniques for growing a successful garden. As I’ve already stated, we are very excited. My daughter is also putting the app on her phone, so I’m hoping for great success with our very first raised bed garden. I will keep you all informed on how well this app will help us to achieve our goals. We are loving how this app answers all of our questions, and is aiding us with our challenges so far. We will keep you informed!! HAPPY GARDENING, EVERYONE! 🧑‍🌾.ShellyMos4Version: 4.29.2

It would be 5 stars if it worked like the ad showsI do love this app.. but I paid for the premium version and almost immediately got it refunded because it didn’t work how the ad showed. In the ad it showed you could scan the plant and it would tell you if it needs more water or not. After getting the app and looking through it I thought maybe I needed the premium for it to do that. I got the premium and was sad to find that the premium only added the ability to scan the plant to identify any diseases or sickness it may have. But there was no way to scan to see if it’s over watered or under watered like the as showed. I still use the app cause it does help me keep track of when I should water each plant and scan to find what type of plant it is and learn a bit more about it. I am just very disappointed because I was excited and mainly downloaded the app for the ability to scan to see if I’m over watering or under watering my succulents. I hope the app will soon be updated to have this ability like how the ad shows. If that change is made I’ll bring it up to 4 stars! If you don’t have to pay for it since it doesn’t mention that part in the ad then I’ll give 5 stars!.RepunzelsNightmareVersion: 3.2.3

Missing a lot of speciesThis app is missing a lot of plant species and it’s camera identifier tool is flawed, it tries to say it is a plant it is definitely not. Like my pink dragon alocasia it kept trying to identify it as green velvet. And it doesn’t even have anthurium magnificum or papililamium as an option for you to type in. And the disease diagnostics has nothing to do with the picture, it just asks generic questions after you submit the picture and then gives generic answers. For instance I water every 10 days or so (when the top two inches of soil is dry) if I select I water every week it says in watering too much, if I select I’m watering every 2 weeks it says I’m not watering enough. Even though the symptoms have nothing to do with watering (ie black spots on the leaves from previous spider mite damage from the store), I had hoped it would give me advice on how to make the plant happier after being treated for pests. All it said was it was getting too much water, then I redid it and selected the next less watering option and it said it wasn’t getting enough. Watering issues cause edema or yellowing, not tiny black spots.. I’ll try a different app. Shame I spent $$ on this one..All names taken1234567Version: 5.7.0

My loveTo tell the truth, I started growing plants quite recently. I've always liked it when there is a lot of greenery in the house. It is pleasant and pleasing to the eye. The room immediately looks much more comfortable. But I was scared that I would not be able to cope. I have no acquaintances who could explain how to properly care for them and what to do if they get sick. But I downloaded this app and everything turned out to be surprisingly easy. They drew up a competent plan for caring for my green pets, which saved me from unnecessary worries. Also, I am a very forgetful person, but there is a possibility of reminders. Notifications come regularly and without interruptions, so there is simply no way for me to forget about something. Now my house is full of greenery, and you can say that I live in my dream home. I am very happy, thank you very much for a stress-free life. I hope that I will not have any problems, but if they do, I know who to turn to..Richy IvakhnovuedqyVersion: 2.0.3

Greatest plant app ever!!This has been the best plant app I’ve tried!! It has allowed me to diagnose plant sickness with just the snap of a picture and it gives detailed guidance on how to heal them and how to prevent the sickness from happening in the future. It also provides care plans for each plant up upload so I always know what’s needed for a new plant. It also has some cool features like know the “how much to water” calculator which has been a god send! Over all this is an excellent app! I did take a star off because the price is a bit high and sometimes it’s ability to identify a plant from a picture is pretty far off, but if you know the plant name you can just type it in and pull it up that way. But just know that the “finding a plant name by picture” feature is not always accurate so double check it if you’re questioning because if you get a care plan for the wrong plant type it could result in a dead plant type! Overall very happy with my purchase and would recommend it to others!.AkairezuVersion: 4.8.1

Premium subscriberI purchased the premium subscription with this app because it was a good deal.. or so I thought. Honestly, if I could go back and change my mind, I would. This app is good about telling me when to water my plants, keeping up with notes, pictures and history on the plant. Other than that it could use some work. There are no extras and everything you have to pay for. I am still not really sure what the “premium” subscription got me. Their diagnose your plant option needs ALOT of work. Not once had it ever successfully diagnosed an issue. I bought a new plant about a month and a half ago but it’s not available in their database. Ok, that’s fine. They have an option to request it be added and they’ll do they within a couple of days. Awesome, right? Wrong. I’m still waiting for that to happen. All in all for me being a premium subscriber I definitely don’t think it’s worth it. I’m sure there are other apps out there that offer more bang for your buck. Look into those before spending money on this one..KfingbelVersion: 4.1.1

A24 hour botanist in your backyard## Plant Pal - Your Greenery Guardian **Rating: 4.5/5** Plant Pal is a delightful app that every plant enthusiast needs in their digital garden. With its user-friendly interface and comprehensive features, this app takes the guesswork out of caring for your leafy companions. ## Key Features: ### Plant Identification Unsure about the species of that new addition to your indoor jungle? Plant Pal's advanced image recognition technology can identify thousands of plants with just a snap of your camera. Say goodbye to endless online searches! ### Personalized Care Reminders Forgetting to water or fertilize your plants is a thing of the past. Plant Pal keeps track of each plant's specific needs and sends you timely reminders, ensuring your greenery stays lush and vibrant. ### Growth Tracking Watch your plants thrive with the app's growth tracking feature. Easily log their progress with photos and notes, creating a visual diary of your gardening journey. ### Expert Tips and Guides Whether you're a seasoned green thumb or a budding plant parent, Plant Pal's extensive library of expert tips and guides will help you navigate any plant-related challenge, from pest control to propagation. With its intuitive design and wealth of features, Plant Pal is a must-have for anyone looking to cultivate a thriving indoor or outdoor garden. Embrace your green thumb and let this app be your trusty companion on your plant-parenting adventures!.ParanaCountryClubVersion: 4.30.0

First time userThis is hands down, the absolute most innovative, helpful, user-friendly, intriguing, and just PERFECT app I have ever had the pleasure of downloading on my phone! Every SINGLE thing you could possibky ask for in regards to plant knowledge, care, and research is in the palm of your hands. The results are always accurate and informative, while also keeping you interested to learn more and continue fiddling with the app to see what other cool features PlantIn has invented. I so badly wish the app could have a longer free trial period, or if the cost was a bit more competitive, however, I do understand and can only imagine how much time, effort, love, and care goes into creating such a magnificent tool to aide in a gardener’s success. Whoever created this app — just know that I think about how much I love you every day as I’m with my plant babies!❤️ Signed, A girl from New Jersey who is trying to turn her thumb green!😉🌺.LiizhastiingsVersion: 4.30.0

Helpful!Certainly helpful in identifying plants, it has only been wrong once in the handful of times I’ve used it; other times it gives me multiple options (& in those instances one of them has always been correct)—another instance it wasn’t sure so it had me put in a request for further assistance to identify…we shall see how that pans out. It hasn’t been the most accurate with identifying problems, sometimes it’s just too broad of an answer to be of much use, but I honestly haven’t had to utilize that feature enough yet to have an opinion one way or the other. Overall, I don’t think you can beat being able to take a picture & be met with the plant’s overview/general care info so quickly. So simple yet so profound for someone like myself, & the app just feels like it was (& is) a labor of love created for plant-people, by plant-people. I can only imagine it’ll get more & more precise with identification in time; so far this one is definitely a keeper for me..SevensixkillerVersion: 4.8.1

Propagation of plants and the light meteringLiked the information about how and what kind of ways to propagate different knife of plants. It would be helpful to identify my new plant in my list of plants as a propagated plant though. I have three currently my jade,spider and basil are all in propagation currently. And I feel they need different information given to me for care. Is there any way to add this to my information so I can attend to them as babies? Also is there a way to use the light meter to recommend a plant location? I say this because moving them around all over the house could be more difficult if they get big. It would be nice to take light meters for a set location (morning afternoon evening and with shades down and up to see what plants would do well in a certain area the move it there for better lighting and differs times of the year if needed. Just a thought..Col0radogurl6437Version: 5.41.0

Very goodI was recently presented with a small money tree. I really wanted to raise him. I watered it a little and exposed it to the light, but it still didn't grow. I tried to change the exit strategy, but it still didn't grow. I didn't understand what was the matter. It took a long time but it remained the same size as it was when it was presented to me. Then I downloaded this application and asked the experts what was the matter. It turns out that the pot in which this plant was presented to me was too big for this and it spent too much energy on the development of the root system. Because of this, Ratsenia did not have the strength to grow at all. They explained to me how to transplant plants in great detail and I was able to transplant it into a smaller pot. Immediately after that, I noticed how it started to grow. Many thanks! If I have any other problems, I will definitely contact the experts with them..ElikopostotiqVersion: 1.14.0

Best app everTo be honest, I have never developed plants. I already thought that there was some kind of evil eye on me. Whichever plant I buy, it always withers after three months, even if it was a succulent that hardly needs watering. It seems to me that only a cactus would not be wilted, but I do not really like cacti. So I kept trying and this time I got a ficus. I found out the seller all the details about his departure and did everything right, but the ficus also began to fade. I was already completely desperate, but then I found out about this application. I photographed my plant and the experts helped me solve the problem. It turns out this time it was not about me. Pests have started on the ficus. It's good that they helped me to cure my plant and get rid of them. Now it grows further. I hope everything will be fine with the plant. What a pity that I found out about this app so late. I could have saved all the previous plants as well..GawucnfyiVersion: 1.13.1

This app is straightforward and simple!I think that this app is really good for people who need advice, suggestions, and support along the way of planting! This is a small app that isn’t filled with adds and you don’t need to purchase any premium features so you can use the app for what you downloaded it for, it’s a really nice app that allows you to talk to other people about your plant related stuff! I started to get addicted to it, but not too addictive to the point where I’m on it for 5 hours straight! (Which is good) I downloaded this app for free so I can get help with my wisteria tree, and I got all the help I needed from people on this platform! I think this app is great and you should use this app if you need help and there’s not much help from people around you, I always have someone who is planting the same thing also, so I wasn’t ever alone! :).Third Eye of The BlindVersion: 4.9.1

Identify whoWhy is this App so expensive, $7 a week!? This app must be for ppl who have many plants. If someone has 20 plants or less they probably know how to take care of at least half. The other 10 they could google or ask a nursery for free. IMO this app is to find out who has what kind of plants,like medicinal, edible, how many, personal or commercial use. They track ur location, like a normal person would want to track what ur growing? This app would come in handy if foraging but again, do u want government knowing your perfect spot? We use to be able to forage many things off the side of the road but they have plowed over and killed most of those. Between the floods, droughts, storms, fires, poisons in air like barium BA, aluminum Al, Baal, and of course the microscopic nanotechnology. They’re doing great at what they do. No need to track a granny growing her fern and ivy. Crickets are sounding better every day, just leave us a little sea salt, not ur white bleached poison table salt..SolarsuxcloudcovageVersion: 5.14.0

New Here, it’s 50% helpful & 50% lackingFirst glance I noticed a lot of plants listed with their background information to give you a good overall idea of the responsibility and expertise needed to keep it thriving. There’s a search bar to find specifics you are looking for as well. Some of the information listed is vague and/or missing, with no helpful tips or information for those that don’t know what half of the stuff on each profile means. I wish there was a filter option or some way to specifically search for non-toxic plants for babies and animals.. but you just have to go one by one and see what it says. I have yet to come across anything that doesn’t say weed, toxic to everyone or toxic to animals, so not sure they even will specify any details I’m needing. I know it says how often to water each plant, but any special water like ph wise? Plant food? How often does it need new mulch/dirt? How big do they get? Indoor or outdoor? How often should you repot? Etc..Jour111111Version: 4.27.0

It’s good but I’m waiting for it to be greatSo I got on this app and I took a picture of one of my plants and I know that it’s not a fruit it’s a flower and App said that it was sick so when I got on how to take care of it it made me pay I think that’s super stupid you probably delete that because I’m going to delete the game I am very mad that you make me pay for stuff because I am only nine and my mom will kill me if I just take her money to pay for a game I’m gonna give you six days to respond and if you don’t respond I’m deleting the game it’s so stupid that you made it do that Other than that I really like the game and today was my first my other than that I really like the game and today was my first day of serendipity at school and I got a plant from it And it said it was A perry Winkel on the tag and I bring it home I took a picture of it and it said it was a periwinkle so other than that one incident I am very happy 😊.Kit the. gamer 123💜✝️💅💗Version: 4.8.1

Helped me a lotI had one dream for a very long time. I saw how one girl herself grew an avocado on her windowsill. It looked so cute that I really wanted to try it too. For a long time, my bones did not grow and I did not know what I was doing wrong. In the end, one still took root and I was in the 7th heaven with happiness. I ran around with this avocado sprout, substituted it in the sun, and did everything as they write on the Internet. But after a while, he began to look worse. Its leaves dropped and became covered with yellow spots. I was depressed. Then I downloaded this application and experts helped me find the right care for my plant. And everything worked out! What's more, they told me why my other avocado seeds didn't sprout. I tried to follow their advice and things went much better! Hopefully, soon I will have a whole grove of avocado on my windowsill!.Sharlene BartgbtjkVersion: 2.0.3

A wonderful surpriseI have more plants that I can count and stopped counting after 25 😂!! When my 15 year old niece told me about your app and how awesome and easy it is to use, I was skeptical. I have used other apps in the past, that after using a few times I never used again, because they are either not user friendly or did not let me store my plant pics on. Well she came over my house tonight and demonstrated how she uses the app on her phone and we started to identify some of my houseplants and had a lot of fun comparing all the new plant facts we learned!! I appreciate that the app is clear and simple to understand and how easy it is to navigate, and you now have a new fan/customer and I will eagerly spread my positive experience with the many nature and plant lovers that I know. thank you ☺️.MarnkimVersion: 4.30.0

Very helpful and easy to use!I love plants and have owned mine for about 2+ years, but I am still relatively new to identifying them and allowing them to thrive in my home. This app has made learning about my houseplants less tedious and is very straightforward with care routines, although allowing you the freedom to customize what you are notified for and why. There are in app purchases that give you access to seeing treatment plans if your plant is looking a little sad or sick that you can’t otherwise see for free, but if you’re a dedicated plant owner and lover, it makes the process really accessible and user friendly. The base app allows you to identify and set custom watering schedules to your plants for free, so purchases aren’t necessary if that’s all you’re interested in. Very simple and pleasant to use!.Itsme_rosieVersion: 5.16.0

So it’s a cool idea?I really like the idea of an AI based plant care/identifier app. However it is not for those with “weird” plants. I own a bunch of exotic plants that your average person probably does not. I have a dwarf cavendish tree (the app said it was a Lilly) they do look similar I’ll give it that. The I tried scanning my variegated monstera plant. The app said it was an apothos. Ok also can understand that with the white mutation on the monstera. So then I tried scanning my different pitcher plants both american and Asian species. It doesn’t recognize there is different types of pitcher plants and just categorizes them as the same. I tried scanning my lime tree and came up as a lemon tree. That is almost accurate they both look very similar and are both citrus. The only plant I own that it was able to successfully identify was my aloe plant…. And I’m pretty sure most 5 year olds can identify that. Overall not very impressed but it could be cool in the future?.Cam-pipeVersion: 4.12.0

Best app for plant careThe basic standard free version is more than enough to make sure that you are always taking good care of your plant babies. If you have the money to spend the advanced version of the app has far more detailed plant care advice. I highly recommend if you got the cash to pay for the app. If you don’t no worries. Like I said, the basic version is still more than you need. The only way you could kill your plants is by not downloading this app. The one downside this app has is trying to identify plants via photograph. It does not always give the correct plant. It’s best to look the plant up yourself then enter it in manually as opposed to relying on the photograph. Other than that, it’s rare I give five stars so that should say something..Zed8888Version: 5.41.0

Great in theory, meh in practice.Hi! I enjoy this app but there are some issues. For one I’m not paying for a subscription or trying out the free trial & it won’t let me get a care plan for any plant! Also I don’t like how if I scan a sick plant I need to PAY to figure out what’s wrong and how to fix it. One great thing about PlantIn tho is the feed page where you can post about your plants and get help caring for them. Although there is an issue with that too. So many people post non-plant related content. I understand that it’s okay once in a while but my page is flooded with non-plant related posts. Maybe there should be a way to report a non-plant related post and it will give whoever posted it a reminder/warning that this is a plant app and you should be posting about PLANTS. Not your favorite show on Netflix or your dog, PLANTS. So in conclusion this app is great in theory, meh in practice. -DaughterOfDemeter.Book Lover 🐛Version: 4.8.1

Thanksgiving cactusWon't bloom.Cactus without flowersVersion: 5.39.0

MoneyGreat app but you can’t do muck without a subscription 😡.PeerakeetVersion: 3.8.4

Very goodIdentify plants from the Caribbean.••}Version: 5.53.1

Bad customer serviceHi After last update,my app completely locked and doesn't work at all. I don't know what to do.Farima1350Version: 5.51.1

Good starting point and trackerI like this app for the photo recognition and information on most plants. I tried the free version for 2 months before spending the fee for the full app. In my opinion, worth the money. I have learned from this app and now have a collection of 67 plants..StephHayVersion: 5.46.1

SpiderGood.Dephie62Version: 5.38.2

Great appLove this app.@HerbVersion: 5.31.1

Good … ishI loved this app until it wouldn’t let me add any more than 4 plants without paying… it’s not really good without the subscription… I don’t have that money… ITS WAY TOOO EXPENSIVE!.Arlo🐴❤️Version: 5.36.2

Mes plantesJe crois que sa ne devrait pas être payant pour savoir comment soigner mes plantes..Ame12345::Version: 5.33.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.52.2

PlantIn: Plant Identifier・Care Negative Reviews

Misleading ads - nothing like it portraysThe ad shows you take a picture of your plant then it instantly says what the exact problem is and what to do. Reality is, you take picture and it recommends all the possible potential issues and what you can do for all of them. It gives no specific guidance, so you might as well just look up online. I took pictures of a healthy plant and a sick plant, it gave the exact same recommendations. Basically, what it said for both was, it could be under watered, it could be over watered, it could have soil deficiency (lists out 8 different types of potential deficiencies), it could need different potting, it never says what it actually is. This is nothing like the ad that shows exactly what to do. On top of all that, to actually get a real answer it wants to connect you to a botanist for an absurd fee that they try and rationalize(price anchor) with an even more ludicrous fee. My local nurseries and plant shops answer all of that for free. If they made it a nominal fee, that's one thing, I might pay for convenience, reality is, I bought the app because I thought that's what it did, avoid the need to talk to a botanist, it is your digital expert, but no, all they do is try and upcharge you. Want to change the color of your app? Watch out, that's more money. Want an actual direct piece of guidance, watch out, that's more money. Complete hack. I had such high hopes for this. I should have read the reviews as now i see this is a super common experience others are having..JewfromthebuVersion: 4.9.0

Bad plant ID, scheduling, worse customer supportAfter 3 months of daily use, I’ve deleted this. My experience has not been positive *at all*, much as I wanted to like the app. My collection of plants is about 65ish (and growing!). I’m a moderately experienced plant parent, and was using the app to organize, keep track of care (misting, feeding, etc), and I liked the idea of features like the light meter (overly complicated, download one of the free apps), identifying problem areas (same comment), creating a schedule for daily care. Major problem I first encountered was the app couldn’t correctly identify 95% of the plants in my collection (google is much more accurate than PlantIn!). Customer support asked if I knew the names of the plants (of course I do), and advised me to override their system and input things manually (not a good answer, and a verrry time consuming task). Doing it that way meant that I had to input watering, misting, feeding etc manually, too. And no matter how many times I tried to time watering and feeding together, feeding popped up on a random day. By the way, I submitted a query to customer service and 5 weeks later (after a few automated emails from PlantIn thanking me for my patience) they’ll get a response to me soon. After reading several reviews I made the mistake of spending $50 on the premium membership. I hope others read this review first and try the app for awhile first!.Gojoey3Version: 4.32.0

Don’t waste your moneyI purchased the app in hopes of identifying two different plants that were dying. A pepper plant in my garden and a white pine tree that I’ve had for eighteen years. I already knew the kind of plants they are, but when I took a picture of them, the only information I could get was the kind of plant they are. That’s no help. So I decided to pay an extra $30 to get more information on what might be causing them to die. What I got back was a canned response that I could have easily found on the internet. IT WAS BLATANTLY OBVIOUS THAT NO ONE EVER LOOKED AT THE PICTURES, JUST EMAIL BACK A FORMED LETTER ABOUT THE PLANT. I PAID $30 FOR SOMEONE TO TELL ME WHAT MIGHT BE WRONG WITH THE PLANT, AND NO ONE LOOKED AT THE PICTURES! I only did this with the pepper plant, but getting the results that I did, I certainly wasn’t going to throw ANOTHER $30 away a get worthless information about a white pine. I just received from PlantIn recently that it is time to fertilize my pepper plant. We’ll I live in Colorado, the plant has been dead for almost three months, and we have already had a hard freeze. How am I supposed to fertilize a dead plant. LOOKING FORWARD TO THE NEXT REMINDER IN A FEW MONTHS. If you need someone to remind you to water and feed your plants, then maybe this app might be for you. But I can easily come up with much easier ways to do that for free, not the $20 the app charges. I highly recommend that you don’t waste your money on this app, IT’S NOT WHAT THEY ADVERTISE!.Another nickname of WillVersion: 4.1.2

Really Difficult to Cancel SubscriptionI am not one to typically leave reviews, but this has been especially challenging for me and I hope that the company can read this and make some changes or someone else who is passionate about plants and wanting to learn more can proceed with caution. I really support the idea of the app, and think that with some changes to the payment system it could be a helpful idea,However, I have been trying to cancel my subscription for many months and the app would continue to charge me weekly even when under the settings of the app it says I am not subscribed. So, that means there were many months that I was paying for the app and not able to use it. As a student who budgets my time energy and finances extremely meticulously, this was infuriating at times. It felt violating and really shady. I ended up needing to contact Apple to be sure that my subscription was removed. This was gas money, food money, and how I was supposed to meet my basic needs. I do not have nine dollars for times a month to spare for a "donation" I did not sign up for. Very disappointed in this - maybe The company could issue me a refund as I was not able to use the app during the time that I was paying for it. if that happens, I would be happy to make an addendum to this review. Otherwise, I recommend highly against purchasing this app..EvergreenEmilyVersion: 3.2.3

Good for just staring offNow don’t hate on me yet for the poor review, I have high expectations for this app to become more advanced and accurate with the technological aid of these days, it’s highly helpful however, it can be wrong, and throw up many variations of options when scanning the same plant and that can be discouraging, but also as cameras advance in clarity of image and depth resolution and the algorithm can read more data, this app will definitely be a must for any flora enthusiast from first time green thumbs, to even helping and aiding with the most knowledgeable and skilled growers who really put the science into all the plants they cultivate. And I’m just gonna let you know now, I’m canceling my free trial, for the time being, because from my experiences with this app, I was trying to identify the type of trees the previous owners of this property had mass planted, and trying to find the purpose to them, I had it range from an almond tree to several different kinds of willow, but none of the pictures seemed to line up with the tree the several different times we tried to identify it, so I don’t find the app worth my money at the time if it is continually wrong. Please do keep in mind, I have high expectations from you guys, you’re going to achieve a lot, so don’t give up, I have faith!.PiroesGamingVersion: 4.11.1

Be aware of in-app purchases!I am told after the fact that in-app purchases are processed separately, and they do not issue refunds for erroneously made purchases!! Unfortunately, I can’t say that I have had much opportunity to make use of the app yet, but so far it seems adequate. I do, however, take issue with the response I received when I asked for a refund of a extraneous billing. I signed up early Jan for the free 3 day trial. Before I was charged anything, I upgraded to a lifetime subscription and was promptly charged. A couple days ago, I received a receipt for two separate charges in addition, which reflected two separate weeks of subscription on top of the lifetime subscription. I immediately sent a message inquiring about the charge to which I received this response: “The lifetime account is a one-time in-app purchase so it won’t be listed in the subscriptions list while the subscription is a recurring payment so they are processed separately. …Please be advised that according to our Subscription Policy, all purchases are non-refundable. Please be advised that agreed to the terms when you paid for the subscription. We are sorry if this brings you any inconvenience and would like for you to consider making use of the situation by trying out our service.” I received a similar response when I attempted to clarify the error. BE AWARE!!.MissjdayVersion: 3.6.3

Worst app and customer serviceI’m no pro gardener but certainly not a novice either. I downloaded the app because my pothos took a turn for the worse and I couldn’t figure out it’s problem with online research. I took several clear photos of a few of my plants and the app was incorrectly identifying them. It also told me brown crunchy leaves were healthy so I opted to cancel my trial right away. Now, 7 weeks later I realize they’ve been charging me on PayPal each week. I contact customer service and they say I don’t have an account with the email provided. I share screenshots showing my ID in the app as well as PayPal receipts. They were emphatic they see detailed receipts. I shared those from my Apple account after figuring out how to pull them. I tell the rep multiple times that the app won’t allow me to click on the subscription to modify it - it just says active. However , the app will allow me to upgrade to lifetime if I want - how convenient. Ultimately I’m told NO REFUNdS and I consented when I started my trial - even though I canceled the trial and immediately got rid of the trash app. No assistance to help me cancel the subscription nor any refund for the money stolen from me. I ultimately had to go to Apple directly to get this thing canceled and filed a compliant. Terrible app and terrible customer service..Careful with “free trial”Version: 4.8.1

A pure jokeHow this app has the stars it does is unknown to me. I have tried off and on over the course of a year to use this app. On average in testing, the app gets the plant correct only 20% of the time. When it does get it right, then the information is helpful (hence 2 stars not 1) but it is consistently not correct. Going further, in many places in social media, such as Instagram, the ads touts how this app can be used to diagnose what may be happening and receive specific information to help. This simply does not exist on this app. There is a “diagnose” section but not helpful in any way. For example, if it decides it’s a “water issue” then that is all it gives you. Beyond that info comes the ChatGPT style info of generalized information about a “water issue” that has absolutely nothing to do with this plant or even if it is under or over watered, let alone really what to do about it. I feel stupid for the money I put into it hoping it would help in being better with my plants. If you are of a similar mindset, STAY AWAY from this app and save the money I already lost into it and will never get back that someone has already made their millions off of..BlakevbVersion: 4.28.3

Updated, do NOT recommend, waste of moneyThe app is helpful. The watering schedule has improved the health of my plants and the ID feature works well. The sickness diagnosis does not work very well and the notifications only show up about 30% of the time. The notifications were the biggest selling point for me and now it’s hardly worth it. A notification app where the notifications don’t work isn’t worth $50 to me. Update after about a year: notifications never work. I’ve reinstalled, checked settings, there appears to no explanation for why I never get notifications for when to water/fertilize. This morning I tried to identify something growing near the base of my ivy and as usual, the automatic identifier didn’t come up with anything. I started a message to the botanist for help and every time I hit send got an “unknown error.” This happened about 6 times, restarted the app, same error persisted. Eventually, after hitting send, I was directed to the page asking me to pay $20 for help service. Apparently my $50 premium lifetime membership doesn’t include help? This overpriced, broken app keeps asking for more money for what? Additional broken services? Reduced rating to one star..Brian.hysonVersion: 3.8.2

Not accurate, poor customer service, such a scam!!I signed up for the free trial believing I would be reminded before the trial ended, but I never received any notification. Without warning, I was charged for a subscription I never intended to purchase. Even worse, the charge was processed using a payment method I did not have selected as my active payment option. To top it all off they aren’t even accurate, they misidentified some of my plants, and gave me directs that killed others..their outcome was “give me name of plant we will research it for you”. ISNT THAT THE POINT IF THE APP?! TO IDENTITY PLANT AND HELP WITHOUT THE HASTLE!! When I contacted support to explain the situation, they refused to issue a refund and simply pointed to their subscription terms. This feels very misleading and unfair, especially when the whole situation could have been resolved easily with basic customer support. I would strongly recommend being extremely careful with this app and its “free trial.” What seems like a simple trial can quickly turn into an unexpected charge, and the company does not seem willing to help customers when issues arise. I would give this app negative 5 stars if I could!!.Kay.obrien21Version: 5.46.1

Run to another App,pure scamsI have had nothing but problems with this app. Nothing works and their customer service is above all the worst ever. I tried to cancel and get out of it and these guys promise you everything and deliver you nothing. Before you know it they’re soaking your account left and right. Caution beware beware beware once they get their hooks into you. It’s very hard to get out of it. Pure scam going on here. They say they have a seven day free trial but once you click on that they already soaked your account. There’s plenty other apps out there that probably offer a good service. All these people want is your money ITS NOT THE MONEY ITS THE SCAM THAT GETS ME THEY SAY 7day free trail then they told me it was a three day when I pointed out I requested they cancel my 7day on day 2 they told me they didn’t have a free trail ! Scam Xxxxxxx So as to their response. I had to go to the App Store and talk with a Apple to get my refund on my three day period so the response to my review is nothing more than a lip service for anyone else who may read it. I stand by my review get away from these guys. They’re ap is crap and all they want is your weekly payment.Poger2Version: 4.11.1

Buyer bewareFirst off, I am fully confident I signed up for a 7 day free trial. In the free trial the ONLY thing you can do is identify plants. If you want to be able to diagnose and create and implement a treatment plan, etc etc the fees are ASTRONOMICAL. Thus I cancelled during the subscription period in a couple days. I then received a 9.99$ charge and they told me it was because I only had three day free trial. I started to read all the reviews and—evidently—this is a common business practice by the Developer, VORTEMOL LIMITED, whom does this, not only on this particular app, but on their other apps as well, like COININ (their app that claims to accurately scan coins and will tell you if you have a rare one with value greater than its nominal worth). Seems to be a money-grabbing-type-of-company. DO NOT BUY or even try their free trial because they will figure out a way to charge you. Also, they pay for their aggregate review score to be so high (if you don’t believe me just read all the reviews and it’s so obvious where— either AI or some other type of “bot”— created a non-human type of review. Very sketchy in a multifaceted way.Scotty tronVersion: 5.0.0

All wrong informationThis app is a complete scam. And it’s nearly impossible to cancel the subscription. I literally just downloaded the app and got 1year subscription. I can’t even cancel it. I got it because I have over 60 plants in my home. They were doing fine, however all of a sudden I found weird white mold looking spots on one and now all of them are getting same problem. I decided to get this app to figure out the problem and get the treatment. After taking detailed pictures instead of getting info on the problem, this app come up with problems that don’t even exist on my plants. Such as bug issues or yellowing and browning leaves. FYI none of my plants have yellow or brown leafs or any kind of bugs. They are super lashes and green. It’s just this white mold looking thing. And this app didn’t mention even one word about it. Even when it diagnosed it wrong, didn’t give any helpful information on how to take care of the issue. Waist of money! I want my money back! I got this app 10 min ago and I can’t even cancel?! Someone please help..ThunderDevelopmentVersion: 5.3.1

Don’t Do It!I decided after the initial trial period to cancel my subscription before being charged. The app freezes up when attempting to do so personally, so I sent an email to the support address stating I wanted to cancel immediately. I received email after email with offers of a cheaper plan, questions about why I was choosing to cancel, etc…& no indication of my subscription being cancelled. After several emails, I was told they couldn’t help me cancel it…it had to be done on the app which leads me right back to where I started! If I could cancel the silly thing myself, I would! Bottom line…their customer support group likes to play silly games that leads you in circles when trying to cancel. It should be cut & dry without harassing emails trying to get you to spend money on their app. When I specifically send an email to the support staff asking to cancel my subscription, that’s exactly what should occur & yet, I am STILL trying to get it canceled several days later. DO NOT DOWNLOAD THIS APP OR PROVIDE YOUR CC INFORMATION INTO THE APP UNLESS YOU PLAN ON BEING HELD HOSTAGE..Michele_One_LVersion: 4.4.0

MehOk well I was kinda ok with this app. But now I’m not for it. I have been trying to figure out how to. Cancel it because I thought I was in a 7 day trail. But I can’t figure out how to cancel it. I also sent a ticket in under my feed back and it kinda strange how that tab worked just fine until I asked how to cancel. Now I can’t read the message they sent to me nor I can I send any messages under the my feed back. There is a 2nd tab that I can send message threw call feed back (not sure why they have a feed back and a my feed back tab) I can send comment’s threw the feed back but then they show up in the my feed back as a closed ticket. So yeah looks kinda of sketchy when this happens right after asking how to cancel. So the app is ok, I am kind bummed that I payed for it though since paying for what i thought was a premium membership did not give me full access. The stuff I was interested in, it is asking me to pay more money. The information that the membership is giving me is stuff I already know about my plants because I googled it..TeaformylovVersion: 3.8.2

👎I bought the premium version of this app last year. I set up a login and password so that I could log into it on my other Apple devices. Unfortunately, even though I’m using the correct login credentials, it doesn’t allow me to access my account on any of them. When I tried to reset the password, it did nothing - might as well have been yelling my wish to reset a password into a void. I reached out for password support, I waited a literal MONTH (35 days, to be exact) for a response, which basically said “use the reset password button.” Nevermind that I explained it was not working. I replied as much, and then waited TWO MONTHS for a response - which was essentially “sorry we took so long to get back to you, but we’re closing this ticket so it’s off our hands.” No additional support, nothing helpful at all. Then they had the nerve to email me the next day to ASK ME FOR A REVIEW. Here’s your review, crooks. Shame on you for your shoddy excuse for service. I’ll be requesting a refund for the premium app fee and going to a competitor..PrivateUser37Version: 5.20.0

Useless.Downloaded this app looking for some help in taking care of the plants my son bought for our home. The app was telling us it was a completely different type of plant (obviously we already knew what it was, it was just bought a few days before) and was offering no insight whatsoever in how to help improve the life of the plants. I cancelled the free trial 10 minutes later & that was that. Unfortunately, I have received about six attempts to extract $8.81 out of my bank account, one of which was about 10-15 minutes ago. I cancelled it TWICE through the app & once through my Apple device settings. After the last attempt to take funds out of my account, I had to re-download the app to go in and cancel it a THIRD time; this time it said I needed to cancel it through the App Store??? This app is useless and the people who designed it are crooks. I know how to cancel subscriptions, I have several and trust me when I say this one is not worth the aggravation or your money, it’s not even worth the lint in your pocket..NancyJA_22Version: 4.33.2

Pretty accurate!!It has some good features but a lot of the plant information is wildly inaccurate. Also they are very deceptive with their pricing. I had to just pay eight dollars in order to only get into the app and then it told me that I don't have an account and I need to pay 30 more dollars just to create an account and I only get to make one request to the botanist for $30. The other option is to pay $50 for a lifetime but that still does not get you any botanist request and apparently you can't even make an account. I think they changed their pricing and it is extremely deceptive. This used to be a pretty cool app the plant information was like five out of 10 but you could send a question to a botanist, and that was pretty helpful they actually knew some good stuff. Lastly, within the app, they only send you to the actual ratings if you give it a thumbs up. If you indicate that you are happy it keeps you within the app and does not take you here to rate it so that's super shady to be honest..FestatichiamaVersion: 5.15.0

Subscription wouldn’t cancel and kept charging me $8 a weekI’ve never given a bad review of any app ever. I’m so mad! I had been really excited about this app, but immediately found it didn’t fulfill what it had described to be able to do. So I immediately canceled. When you cancel a subscription during the trial period, it should NOT keep charging you!!! I canceled my subscription in the trial week (the SAME DAY I first used it) after finding this app did not fulfill its claims. They have still been fraudulently charging me $8 a WEEK for an app that was of NO USE to me and therefore had canceled right after signing up. Ive written them to ask them to look into this and to please refer to their records more carefully and refund these unauthorized charges going all the way back to May. I again tried to cancel again, but have no guarantee they won’t keep charging me. I found out I’m not the only one this happened to. I feel cheated and tricked. I’m considering a lawsuit if this is ignored if even for the principle of the matter..BhaktiHouseBandVersion: 3.2.3

Beware—Dishonest representation of subscriptionsI purchased a year premium membership because this app was inaccurately identifying a plant of mine and I needed further help. I inherited a 40 year old plant from a family member, so the pressure is on not to kill it lol. I went through the process and wrote a very detailed description to submit to the ask the botanist feature, only for the app to inform me that I hadn’t paid. I contacted customer service, figuring it was a glitch of some sort. They informed me that a premium membership did not cover all features on the app. This is extremely unclear and quite obviously meant to gouge customers. I explained my situation to customer service, politely requesting a refund—$20 for an app is definitely NOT in my budget if it isn’t going to do what it promises. They returned and offered me a lifetime membership IF I paid an ADDITIONAL $20. After several days of interacting with multiple agents, they refused to refund me. This app could be so great if it wasn’t sneakily stealing money from unsuspecting plant lovers. Such a shame..H1177717Version: 4.4.0

Buyer beware. Free trial is not free.I have recently gotten into plants. I have a few in my collection that were nondescript when I purchased them. I would like to identify them. I decided to give PlantIn a try and see how I liked it. They offer a free 3 day trial so I thought that would be perfect. When I “purchased” the 3 day free trial, I somehow ended up with the lifetime subscription. I tried to use the app and it did not identify any of my known plants correctly. It identified one of my philos as a shrub. I was unimpressed, and decided to cancel my free trial. When I went to cancel the subscription it was not there to cancel. I tried to go through Apple but it said it was not eligible. When I realized what happened I immediately contacted the company and explained that I somehow ended up with a lifetime subscription when that was not what I was intending. Why would I spend so much money on an app I have never used?! The company is refusing to refund my money and just keep insisting that I need better lighting. The pictures I took were by a big window with plenty of light coming in. I have gone back and forth with them several times with them continuing to push their product with no real solution. The total amount of time between “purchase” and me contacting the company was maybe 20-30 minutes. I’m not sure what happened and how I ended up with a lifetime subscription off of a 3 day free trial, but their refusal to offer a real solution is poor customer service. This is bad business..DisappointedPRjmvVersion: 4.5.1

Sometimes works sometimes doesn’tUnfortunately the app was only successful in identifying 3 out of 10 or so of my plants correctly. Its super cool, but its been wrong too many times. It did help me identify a plant that i planted by accident and had no idea what it was. But the plants i am absolutely certain about like my grapes, my lavender, beets and many more they said a completely different plant that i have never planted. My seedlings are about 4 inches tall so i dont know if the plants have to be fully grown to get a proper reading. Although it did get a few of my seedlings correct. I also have a pea seedling that is sick and it diagnosed exactly what i had thought, which is very cool but it failed to identify other seedlings that have damaged leaves. I think its a really cool app, but i wont be purchasing it because it only works sometimes. Super cool idea and if it was correct 8 out of 10 times it would still be worth it but it isn’t even 50 percent reliable..LizzDahlVersion: 4.26.2

MisleadingThe description leads on to believe that by buys the Lifetime “Premium “ plant care that access that all the described feature included as described in the body of all the features offered. Read so many reviews and some of them were really good. But there we also copious reviews about being scammed by this developer in that the features expected we available to them post purchase. That lead me to the decision to just purchase the Lifetime “Premium” plan to avoid such an issue. All the other prices reflected “Premium” dealing with certain areas of services provided. Therefore one would conclude that the purchase of the most expensive would off everything described. WRONG I’m not sure what is actually in clouded in this Lifetime “Premium” option because every time I attempt to use it as intended I’m asked to pay more money for each feature. Apple should insist the developers outline exactly what people are paying for where the actual in app purchases area! I see now why the bad review.RicksLilAngelVersion: 4.12.0

They’ll scam you when you cancelWord to the wise — if you like this app, try to cancel it so you’ll get a massive discount offered to you (I was given a chance to buy LIFETIME subscription for $20 when I initiated the cancel process in-app. They offered every “but wait, there’s more. If you call in the next 10 minutes, you’ll get…” enticement to not cancel. I declined each and deactivated my subscription, which the app confirmed internally. My credit card still got hit a week later, however, as they do not actually cancel your recurring bill unless you manually do it through the App Store or contact Apple. The app itself has a lot of great features for enthusiasts and was useful for a trial run to try to save my dying Lilly plant, but quite frankly they should be ashamed of how predatory their cancellation process is. They must be struggling for $ if the price structure is nabbing people like myself during cancellation for a quick $7 weekly premium yet they’d go as low as $20 for lifetime. Gross and desperate..DDMF11Version: 4.8.1

Save your money. Google lens is more efficientI tried to identify several of my plants with this app, only to get the response “try a different angle” or “move closer.” Tried multiple angles and basically crawled inside the plant to take the picture - still couldn’t get proper identification of my plants. I don’t have crazy exotic plants that would be exceptionally difficult to identify, yet this app failed at every attempt to identify a plant by taking a photo. I attempted to send feedback through the app twice. That was ignored. I saw the support email address on one of the reviews here so I forwarded my initial emails to that address. What I received was a canned response from someone who obviously did not read my emails because their answer to my predicament was to use the “take photo” feature. IF my emails had been read, they would have seen that’s how I was attempting to identify the plants in the first place. I had a family situation to deal with so checking emails from a worthless app was not top priority. I received an email from Plantin 4 days after they finally responded to my emails that “since they hadn’t heard from me in awhile, the ticket was going to be closed.” Conclusion: customer service is just as unhelpful as the app. ***If you simply use Google lens, take a photo of your plant and in the text line, write “care and watering” or something similar, you will get much better information than this app provides.***.Mitchell233Version: 3.8.2

Paid app please don’t downloadPaid app please don’t download, waste of time 🤨.Rock6199Version: 2.0.3

FineIt’s fine. not as good as they’re saying in the description, and definitely not worth my 45$ dollars. the AR scanner worked for two minutes than i was obligated to identify my plants with pictures. also, they couldn’t identify some of my plants or didn’t identify them correctly, multiple time. i had the 3 days trial, it’s been 2 and half, and i already have been charged. i would like a full refund please. did not satisfy my expectations and needs..PhylentropeVersion: 1.3.0

Not worth itI downloaded the app and did a free trial. The app couldn’t properly identify my plant. Which I think is a must. Care tips they provide are worse than free ones on the internet.LlhhfsaajdjvvVersion: 2.0.4

Brazenly overpriced$41.96 per Month?! For a Plants-App? Where is the realistic value? Even Netflix is cheaper and has more expensive content. Zoom out a little bit: I understand that people are working on this product and need food on their table! That's not the point. The point is the context, you can't make a product with it's USP to identify Plants and it costs you 42$ every month. That's 500$ per year, 5000$ in 5 years. I pay even for my Adobe subscription "just" 120$ and have way way way more functionality. The Design of the App is very modern and good tho!.SchmockbubiVersion: 3.6.1

It’s not freeNot free and this suckers charge automatically.R1331435Version: 1.10.1

Subscription price difference?!?Three different prices for the same subscription Ranging from 49.99 to 279.99??? Won’t let me upload pics to show.SwovaVersion: 4.4.0

PriceWhy is this app so expensive?? I have not seen any other platform like this at such a high price my god some people are poor but need this app please make it affordable to all.CrisSask73Version: 5.24.3

Do not download!This app is a scam! You download the free trial and they make it impossible to cancel! They charge you despite having canceled it on time. DO NOT USE!.AnarenasVersion: 5.9.0

DO NOT PURCHASE. Keeps billing me.I cancelled my subscription well before my free trial ended because the app didn't provide what I was looking for and I keep getting charged - 3 times now. No way to contact and no way to log in because I closed my account when I realized I didn't need this app. Ridiculous. Just keeps charging me and NO response from the app..SsaarraahhkVersion: 5.9.0

The need to pay for this is nonsense.Why should we be paying to have ai basically be google.PlantingpumpkinsVersion: 4.25.2

Total ScamI tried the free trial, cancelled 2 days before the expiration date as it was not what I was hoping for. However, I was still charged the FULL YEAR rate 😡 I manage the subscription through settings and good luck trying get it off your phone. I’ve submitted a request for review and reimbursement. Wish me luck. Save your money..2024MAR08Version: 4.26.2

Se trompe toujoursPlusieurs mauvaises identifications de plantes de suite. Très déçue, regrette d'avoir acheté eu gros prix. Ne pas acheter..Maya margueriteVersion: 4.26.0

Cher pour l’utilisationCher pour l’utilisation.FoffsophVersion: 4.24.1

UntrueYou say one week free and then you pay. But then I look into the info it says free for three days and then you pay not a good start to wanting someone to use your app..MatanteSylVersion: 4.24.1

DisappointedI paid the $69.99 cauze I have over 100 house plants. It couldn’t identify even some of common ones, I even had one that was covered in mealy bugs and it said plant is healthy thrive on little buddy!! Then I sent that pic to the “experts” a week ago and never heard nothing back. Then it was saying I needed to spend another $29.99 on another add on.. pfft.. got a refund through Apple. The idea is nice if it worked.. like on the adds, where it tells you the plant needs milk or magnesium or coffee when it’s got certain problems……but for charging that much the app should do more then remind me when to water..JenjacobVersion: 4.24.1

Be carefulDon't subscribe to this app, you will definitely regret it, because it is a scam. They have three-day trial period, I found that the content was inaccurate, so I canceled the subscription after one day of use, but they will still deduct money, be careful!.Alen ChVersion: 4.24.0

ScamScam steals 10$ from your a out even if you tey to get rid of it evry week.Kevin gdVersion: 4.20.1

Fraudulent BillingThe app is fine. I enjoyed it and purchased a lifetime premium membership. I’m now being charged a monthly fee in addition to this. This is fraud and I have reported it to Apple..SawtoothwaveVersion: 4.20.1

Stole my moneyCharged me when I signed up for a free subscription. Doesn’t work to identify plant at all ..Jeoen cklanahbdVersion: 4.19.2

Subscription fee is not clear and it’s hard to cancelI had a hard time finding where to cancel my subscription after I realized that they did not cancel the subscription the first time i cancelled. 50$ later I had to cancel it through apple.Sofia2690Version: 4.17.0

Not reliableNot accurate or consistent when identifying plants.Mad's2228Version: 4.17.0

HORRIBLE customer service, though good appWhile I like this app, the issue is the customer service. They double billed me a month ago, and after I emailed requesting a refund and cancelling my subscription, they got back to me 2 weeks after to offer a discount on their lifetime subscription (so I wouldn’t cancel). I declined the offer - but another two weeks later, I have yet to hear back from them and I still haven’t received my refund. This level of customer service inaptitude is unparalleled. Use this app FOR FREE ONLY..PJJ82Version: 4.15.0

Bad advertisingNot at all what the Instagram ad made it seem.Davec121212Version: 4.14.0

Not great and expensive, not worth it!!It’s 9,99$/week!! And doesn’t work great. They want to push the lifetime subscription, but really 9,99$/ week is obscene, better stick to Google… and the trial period being just 3 days doesn’t give much time to cancel it..MuranosoundsVersion: 4.13.0

Do NOT download.This app is truly stealing money. The fee they charge is for a weekly subscription and as soon as your free trial is up they begin charging you. There’s no place to cancel the subscription within the app itself, I thought I had on day 2 but it wasn’t the case. You want to cancel the subscription through the App Store if / when you’re tired of them stealing from you. I don’t normally leave such reviews, but don’t condone this business strategy. It’s unethical and the team should really reevaluate, because this is ruining the brand..UnhappyUser123452023Version: 4.13.0

Stealing moneyBe careful when you sign up for the “free trial”. I signed up and 15 minutes later cancelled my subscription within the app. 3 days later I was charged for the subscription. I have contacted them but they don’t respond. They straight up stole money! Make sure if you do use the free trial and are cancelling you do it thru the App Store..BaittewVersion: 4.13.0

UselessTried to review 3 different plants and the app did not identify a single one. Also tried to diagnose one of them which has a sickness and it said the plant looks healthy. Save your money. Don’t buy this.F1 fan 84Version: 4.13.0

Charges you right away with a free trialIt offered a 3-day free trial and I got charged $13.21 immediately. Super frustrating when you just want to try an app out. I’m expecting a refund!.Jmets17Version: 4.13.0

WhyOk it identifies completely wrong it is NEVER accurate . Do not download you have to pay for it and also it sucks.Netflix stinksVersion: 4.12.0

ScamSays free trial, but when I tried to use I had to sign up first, then they give free trial which you can cancel afterwards. No thanks, I won’t pay to try someone’s app they created to see if it’s any good. Between google to identify anything and doing your own research online is easy! Or buy a proper book on the subject..ET1968Version: 4.10.0

Absolute trashI paid premium for this app to be functional and I’m highly disappointed. My plants are struggling and the app barely works..Cavii92Version: 5.51.1

Not worth what you get. Was charged even after I cancelled.Disappointed..Lovinmickey23Version: 5.44.1

Charging after cancellationCancelled during the 7-day trial, they still try each month to charge an annual fee. But it was cool the day I tried it..中charlito中Version: 5.39.0

Too expensiveHad the app for less than a month charged $85.00! Buyer’s beware.SkuilderVersion: 5.39.0

‘Everything looks sick’Terrible. All of my plants mid-identified and apparently ’look sick’. Needs a care plan for every incorrect plant it ‘identifies’. Just awful..CadpatunicornVersion: 5.38.2

UselessApp has a ton of pay barriers. Tried diagnosing one plant and gave me generic and incorrect advice. It does very basic things like “yellow = needs more water”. You can do better with ChatGPT without photos. This app is a bust..PauljeejVersion: 5.38.1

Limit 4 plantsSecret limit of 4 plants, need to find out the hard way. Duno any plant owner who has less than 4 plants.JackszunVersion: 5.38.1

KalanchoeSome new shoots a couple of leaves died some browning at tips.CPEireVersion: 5.38.0

This app could not identify a Tiger Lilly?🤔I don’t know what the reason could be for identifying the Tiger Lilly as a Spider Plant, then a Mother-In-Law’s Tongue, then a Corn Plant.🤷🏻‍♀️It does diagnose issues with plants, but whether it’s the right diagnosis or not, I do not know as I didn’t inherit a green thumb and don’t seem to just naturally know what to do with plants to keep them alive, besides water them. The Tiger Lilly I wanted it to diagnose does not get enough sun but the app did not choose lack of sunlight as the problem. First it chose bugs as the issue, then lack of water. The app is a really great idea for people like me to learn how to look after plants but it needs some tweaks to make it work 100%. I hope more work is done to make it a perfect app, because right now, all I can give it is 2 out of 5..Tester001smra69Version: 5.36.1

DisappointedI’m actually quite disappointed in the app. I’ve been testing it out for a little while contemplating if I should purchase it or not. I had a plan that needed care and I wasn’t sure how to help it so I use the free app to scan it and it told me that it needs attention. So finally, I decided to purchase the app. I purchased the app rescan the plant and it told me that my plant is fine which it really isn’t. So I cancelled the app. Seems that it only wanted me to purchase it and not provide the solution that I was asking. It was only trying to get me to buy..Is it mee youre looking forVersion: 5.35.0

Bogus AppThey said lifetime subscription is free no charge but after purchasing they did not close my trail subscription which should have been closed when I purchased lifetime and keep on charging my account for 2 weeks. I tried to use the botanist help option and they charged me $25 for the same.. It is a spam app.. Do not get caught into their offers. General care gives you care guide which you can get free on google.Nitink31Version: 5.32.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 5.52.2