Crain's Chicago Business Customer Service

Crain's Chicago Business Positive Reviews

Enjoyed the App but a new bug crashes appAs a PAID subscriber for 2yrs, I enjoyed using the app to quickly get a pulse on current events. For Some reason the app as of today continuously crashes even after reinstalling. Keep me posted on what is going on. In C/O V.VictoragbVersion: 1.5

Out of app to site, login req’dAm I doing something wrong? This cant be how this app works. There are so many links within the app that take you out the app to a browser. Then I hit the pay wall. And even if I login. The next time this happens it wants me to log in. Id like my subscription to be recognized when I'm taken out of the app. On the flip side- I may end up at an article in my browser by clicking the link from a newsletter e mail. Where I am asked to login to read this article. To circumvent, I click “open in app” and that doesn't even take me to that article w/in the app. It simply takes me to the app home page. Please advise me if user error. Please fix if its poor UX..TechnicallyM.E.Version: 1.2

Broken links break my ❤️This rating is for how the app functions. Whenever I receive an email from Crain’s with a news alert, the top portion has a ‘link’ to open the app. The link doesn’t work. What ends up happening is that, as a paying customer, I have to sign in on the website to read the article instead of just opening the app to read the article. A small inconvenience but the point is that the link doesn't work. I ask that you fix it or remove it..Mr. EJVersion: 1.5

App isn’t in chronological orderThe content is great, but at the top of the app news is a article that is 4 days old. Followed by 2 and 3 day old articles. Then about 7 articles down are the latest articles that are an hour old. Why do I have to scroll through the app to find the most recent articles? Seems like those should be at the top? Hard to tell if I’ve missed something or not.Erico1975Version: 1.2

Way better than the website appSurprised it’s not marketed more. A lot smoother experience than the website. This app really helps justify the cost of subscription !.AcrobatikVersion: 1.2

Ultra Liberal, But Broad CoverageIt’s a good way to stay on top of what’s happening in Chicago. Just be prepared for every story to be liberal propaganda, with just enough actual news for it tomasquerade as journalism..Rcg30Version: 1.5

Good, needs a few more tweaksWhen reading an article, clicking hyperlinked articles open in the browser by default, the links should open within the app itself.Samj820Version: 1.5

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Crain's Chicago Business Negative Reviews

Clunky and outdatedFirst, you basically have to be a Crain's subscriber to use this app, since almost everything is paywalled. Want to become a subscriber? Sorry, you can't do that using this app - Crain's points you to their (very clunky) website to do that. I'm not sure of the point of even having an app when it does so little..240frontVersion: 1.2

Crain’sIt’s website glitches. I have to login every time and the “remember me” doesn’t work. But I love Crain’s, one of my main sources for Chicago news.3goats2pigsVersion: 1.0

Can’t loginCan’t login to the app with my credentials. Any help?.LittysmchittyVersion: 1.2

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