FidiKetabi Customer Service

FidiKetabi Positive Reviews

Get sign out of app suddenlyThe app get sign out of user if you dont use the app for several days and you should login each time.ArdismVersion: 10.4.0

It has 2 big problems !I’ve been using this app since 10 years ago, but 2main problems are really annoying. At first it happened to me that many books which I purchased disappeared from my account. Then, now I see Fidi plus account just included most of the yellow books and 1% of those I prefer to read are in that and there is not any other anual account ! However I have to say this app provided most of the book as epub or audio books and I really appreciate it..BlaksakuraVersion: 10.4.2

Can’t open a downloaded bookEverything is so great but I have a small problem. I bough a book many months ago now I wanna read it but is shows me a blank file and just cover of the book.Me.aviniVersion: 10.2.3

Good to knowIts a good app Actually in Iranian version Need to improve but its ok when i add anew book i cant see it easily . The app closes and i have to inter again.😊atakVersion: 10.2.3

App crashesApp crashes when I want to enter profile section to login or signup..HasandehganpourVersion: 8.9.4

The crashApp works fine just call support.AliroodyVersion: 8.9.5

It has not any problemsGuys the app is fine... just call the support ;).ZistameVersion: 8.9.4

Don’t show booksI updated app but don’t show my books that recently had bought.Arezou007Version: 10.4.0

Highlight troubleI have difficulty in making highlights in IOS.Nzi72Version: 8.9.4

I’m so sadHi I have this app on iPhone 5s. I have a lot of books. I don’t read books now!!! :( pleaseeeeee make a version for ios12 ... I need it... I am so sad really ....Eli12578Version: 10.2.0

App issuesDoesn’t work on my iPhone 13 pro.LiketheFire125698Version: 8.9.4

App doesn’t workI installed it opened and restarted it but it is still an Arabic app not fidibo!!!.Afp😎Version: 8.9.5

Please fix itI have problem with the app. Please fix it.VahidkaramiVersion: 8.9.5

Persian Version is missingI downloaded it but it is still Arabic! It is a great app.$ Max PJ $Version: 8.9.5

FidiboThe app doesn’t work correctly.Nafi1256Version: 10.2.0

The best ever Persian cultural appMost valuable app that brings you best books in reasonable price.Dr afaringahVersion: 10.2.0

RecoverHow can i recover my books from old version?.SadafsatVersion: 8.9.5

FidiketabThis app is very good. I’m using this app for about five years..AmooyaserVersion: 10.4.0

.It doesn't work.Reza_b13Version: 8.9.5

No dataI have problem with app in new iphone 13 and ios 16. The app is empty and do not show anything!!.Saeed qasemiVersion: 8.9.5

Add side view and pencil supportPlease add support for writing on educational books good app.Pooria khosraviVersion: 8.9.5

Touch problemDear i can't touch sent mail in ipad mini.NıneıfmeandyouVersion: 8.9.4

Not workThis app don’t working.FebrahimzadeVersion: 8.9.5

BestBest Persian app for reading ebooks and listening audio books. 🙌🏼.ScheendokhtVersion: 8.9.5

Update issuNew version doesn’t work in iPhone. My version of iOS is 15..JamilehdaVersion: 10.2.2

One of the best👌🏼I am really satisfied with this app. It's perfect..NegiiiiiiiiiiinVersion: 10.2.3

Don’t workMy app doesn’t working What can I do.1345hamidVersion: 10.2.0

Bug reportsBy rotating decive, it won’t stay in same page as it was. Bookmarks won’t delete Please for god sake fix these bugs, don’t make me hate reading book.Bersian0098Version: 10.3.0

مشکل در قسمت در حال مطالعهسلام فیدیبو رو خیلی دوست دارم ولی جدیدا رفته رو مخم !! بعد از آپدیت اخیر خیلی از کتاب هایی که قبلا تموم کرده بودم توو قسمت در حال مطالعه نمایش داده میشن با درصد مطالعه ی ۹۶، ۹۸!!! این چه باگیه؟! قبلا یه گزینه ی « حذف از این لیست » وجود داشت ولی الان اون رو هم پیدا نکردم! لطفا اصلاحش کنین خیلی رو مخه..NilazghVersion: 10.3.0

AppBehtarin app farsi ke didam..Vee farVersion: 10.3.0

اشتراک گذاری جمله هااصلا نمیشه یک جمله رو ب اشتراک بذاریم ، لطفا اینو‌ درست کنین مشکل پرش صفحات و اخرین جای مطالعه شده هم خیلی عذاب آوره در کل مرسی که هستین.Wilson1366Version: 10.2.3

GoodI’ve this app more than 2 years it’s very good and works well. It works offline better than other book apps in my opinion..B.JaroodiVersion: 10.2.3

Clue!To use the app, type: hifidibo in the feedback button.SamiraEtVersion: 8.9.5

Great!!!!Great!!!.JavadElaVersion: 8.9.5

Can’t log in. Need a helpWasn’t working properly. I was told to delete it and reinstall it. Now when I want to enter with my google account the app closes automatically and doesn’t let me to login with my email either. Says wrong password, changed my password still doesn’t work, doesn’t send me the code through my phone# either!! No way to long in! And I bought so many books already!.ReyhmVersion: 8.9.4

HifidiboHifidibo.Shary sezVersion: 8.9.4

Best Arabic News AppBest app for news, I get everything from this app..HoomiuxVersion: 8.9.4

DrHifidibo.KoradentVersion: 8.9.4

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FidiKetabi Negative Reviews

Worst application for listening to audio booksThis is the first time I am leaving a review for an app because I felt the urge to do so. I had another app on my other phone and when changed my phone it was not installed on my new phone so I had no choice to dl this one. Not user-friendly at all, when you want to forward the audio , it would jump to the next folder , , it is not easy to play it forward , it took me 30 minutes and then finally I had to play it gforward 15 s by 15 s . I was really disappointed as the app is really well-known and did not expect such poor performance from it. By far the worst application I have ever used..GolnargfVersion: 8.9.5

So uselessIOS version is useless, you can call support to install that but after one day it could not open one of my books which i have bought, the interesting point was that the support team told me we will solve it in next version think about that you buy a book and you can’t use it after 2 days meanwhile the support team tells you we tackle this problem 3 or 4 months later or whenever we make our next version 👎🏼👎🏾.Faraz.TVersion: 8.9.4

Listening against problemWhy i can't in audio book back to start state I mean when I want to listen to a book again My files have percentage of listened progress an i cant listen them continuously and i cant dlete all progress to zero in the same time.Sanaz ahangVersion: 10.4.1

It doesn’t work with my iPadI downloaded this app on my iPhone and it worked fluently but it doesn’t work on my iPad and error many times even I can’t sign into my account. It just said "can not find what you were looking for ? . Send an email to us, using ‘send email’ button below. we tell you how to fix that".MHAK4546Version: 8.9.5

Problem ?I downloaded the app on my ipad a few months ago and it didnt work but i downloaded it today and it was good. The only problem is when i want to go to my profile and when i click the 👤 at the top of the screen the app closes..😀😀😀😀😁😃Version: 8.9.4

Not working on ipad for some years!I just want to read my book in my ipad and I can’t. The online version on website is not available for pdf format. I’m tired of this for real. Either fix the app for the ipad or make the pdfs available in website! It’s been years..DhndejgVersion: 8.9.5

Where are my books!?After updating the app it stopped working, I have purchased this year’s subscription but now I don’t have access to my books!.HanyiehVersion: 10.2.0

Wrong advertisementIts completely persian and there is no option to change it to arabic and i didn’t see a news in it ! it just seems to be a book and audiobooks shop, not a news app.Hogo_harriVersion: 8.9.5

MalfunctionThe app does not work! I was using the previous version until a while ago but it got deactivated! Nothing works! I hope you can fix this issue as quickly as possible.Mahdis_13Version: 10.2.2

Apps doesn’t workI hope to post a screenshot of app preview. It doesn't work at all. The warning message says: can not find what you were looking for. Send and email to us. I emailed several times, but no response!.AroomehVersion: 8.9.5

Bad newsIt is so bad app for listening to any book, i buy a book an downloaded audio version but from 2 weeks I still waiting for loaded it in my library.PeyvanddVersion: 10.2.3

New bug reportAfter three times scrolling it doesn’t work. More than ten times I closed the App and reopened it but it didn’t work. Please check it, I couldn’t use it anymore..ToobatfVersion: 10.3.0

TerribleThis App is supposed to offer Farsi audio books but unfortunately the language is Arabic. I’ve sent multiple emails to their customer service but no response..BookReader50Version: 8.9.5

LibrarySad funny thing about this app is that It’s a library which I can’t use or share with my family.SheltertVersion: 10.4.2

Not working on iphoneAfter downloading, all you can do is yo upload Epub. My library is gone and I can access nothing! This was for the better or worse?.In chie?Version: 10.2.0

Awful useIt’s awful I can’t see anything It’s white screen without any data and book However I bought a book but I can’t read that It’s not good for your brand.Zahra shayVersion: 8.9.5

Not working on my iPadAlready downloaded it on my iPhone and it works perfectly fine but it doesn’t work on my iPad….Demeters_91Version: 8.9.5

⚠️Tries to spy on your Personal data ⚠️Hi. There are some news that this app tries to spy on your personal data such as SMS messages, photos, audio recordings or call history. ⚠️Please make sure about its safety! If this app is harmful, I’d like App store to REMOVE it!!.AilarspovVersion: 8.9.5

UselessThe updated version is not even showing the library, it’s like I have wasted my money on the books that i can’t read them anymore. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎.Eli2001228Version: 10.2.0

App on ipadI used to use it on my phone and i found it great, but now I installed it on my ipad and it doesn’t work on this device.Niki baVersion: 8.9.5

Weird!!!!It doesn’t seem to be designed to work!!!!! It has 3 parts that 2 of them are just 2 blank pages, and the third one has some icons that they are empty inside too!!!!!!!!!!!!!!!!.TarantooranVersion: 8.9.5

Totally uselessI downloaded it many times but unfortunately didn’t work and it seems this IOS version doesn’t work anymore….Nazaniin75Version: 8.9.5

It doesn’t workHi my name is javad I download this app for 4 time but every time I have a same problem and it doesn’t work for me I don’t know why but please check application again🙏.Fjavad1997Version: 8.9.3

BrokeLast two updates made the app useless ,it does not show anything just a blank page with a “add epub” button . FIX IT.AmuamirwrgVersion: 10.2.2

Dont updateOhhh… after updating it doesnt work any more😓.ZacccvVersion: 10.2.3

App is not working at allThis is a a terrible update. The app is not working, my credit, my saved books, my fidiplus membership has gone after the update..FidiEliVersion: 10.2.0

Update problemThis version is not working and i dont have access to my app.Sheida1905Version: 10.2.0

خود اپلیکیشن خیلی ضعیف استاپلیکشن خیلی مشکل دارد. برای کتاب صوتی که من خریدم وقتی کتاب رو کامل دانلود می‌کنم دیگه اجرا نمی‌کنه. باید فایل رو از روی دستگاه پاک کنم تا پلی بشه..V SabzVersion: 10.3.0

RubbishFull of faults.Morgh aaminVersion: 10.2.0

App not workingNot working.KakoshiraziooVersion: 8.9.5

It does not work!Please Fix it asap.KouroshndrVersion: 8.9.5

Not workingIt doesn't even work!.FaatFarVersion: 8.9.5

Blank Screen! NothingI have bought a book from Fibido, however I cannot read it because I only get a white blank screen with a couple of none-working washed out icons on the bottom of the screen. Please fix this issue..Chris79DeVersion: 8.9.5

WTHIt doesnt work its arabic.NikiboosVersion: 8.9.5

It doesn’t work in ipadIt doesn’t work in ipad.Mz24mz24Version: 8.9.5

Not working, no response from app supportHave already paid for the books, but not working, and no response from the support.Amin SeyVersion: 8.9.5

Doesn't workTried multiple times. it shows some info for 10 seconds then everything goes blank.MahsaBeVersion: 8.9.5

Fake appFake app.AshkanbkVersion: 8.9.5

I can’t log inFix this problem.Pardis emtehaniVersion: 8.9.4

The app doesn’t workI tried contacting the support but no response..AriacicaVersion: 8.9.4

Not goodThe application doesn’t work at all.KattieilVersion: 8.9.4

Crashes on ipadWhen trying to login, it crashes and app gets closed!.Nasrin JanVersion: 8.9.4

Do not downloadThis app doesn’t work.DicshinaryVersion: 8.9.4

App doesn’t workThe app dose not work, why should one email once app is downloaded Why a star should be given in order to rate the app that doesn’t work.Zoo4532Version: 8.9.4

It was an Arabic appNot good.Essi1359Version: 8.9.4

WHEN WILL THEY FIX ITNOTHING WORKS.Khashayar mVersion: 8.9.5

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