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Royal Kingdom Customer Service

  1. Royal Kingdom Customer Service
  2. Royal Kingdom App Comments & Reviews (2026)

From the creators of Royal Match comes a brand new match 3 puzzle adventure in Royal Kingdom, starring the extended Royal Family!

You’ll meet King Richard, King Robert's younger brother, as well as a charming cast of new characters, including Princess Bella and the Wizard, to embark on a journey to build legendary kingdoms! Solve match 3 puzzles to explore new lands and defeat the Dark King & his army!

MASTER MATCH 3 PUZZLES
Test your skills and become the ultimate match 3 expert by solving fun yet challenging puzzles! Beat thrilling levels and overcome unique obstacles!

BUILD AND EXPLORE KINGDOMS
With the help of the Builder, craft a kingdom befitting royalty. Solve puzzles, earn coins, and unlock diverse districts - from the Parliament Square to the University and the Princess Tower.

CONQUER THE DARK KING
Defend the kingdom from the Dark King’s attack by solving match 3 puzzles - destroy his castles and evil minions to see him fall. Victory is one match away!

EXPAND YOUR RULING
Rise through the ranks and claim the top spot on the leaderboard, master your puzzle solving skills for generous rewards, and expand your kingdom by uncovering uncharted lands as you play!

ENJOY THE FINEST VISUALS
Immerse yourself in Royal Kingdom's stunning graphics and smooth animations. A puzzle game experience like never before - captivating and seamless.

What are you waiting for? Download Royal Kingdom and join the ranks of the noble adventurers! With hours of fun, challenging gameplay, and a magical world, this puzzle game is fit for royalty!

Need some help? Visit our support page in the Royal Kingdom app or send us a message at [email protected].

Royal Kingdom App Comments & Reviews

Royal Kingdom Positive Reviews

Good but could use some workOkay first off I really like this game it's a good balance of Fun and Challenging but their are somethings I would like you to add in the game. Like The Dark Knight battles I think it would be awesome if every few times you fight him you could set up defenses and he would have to Match to take down your defenses. You could also use coins to make your defenses so the coins are put to good use. Another thing is about the Electric Ball I feel like you should get it more early on in the game not like right of the bat but at least at level 100 making it not so hard to get through so many levels to get it. Also I think you should have at least Five Try’s before you lose it I mean you have to win 10 games in a row without losing the streak at all just to get it. Now I'm not saying to shorten the streak I'm just saying maybe you can give us a few chances before we lose the ball just so we’re not on the edge of our seat every level. I feel like Five Try's is good enough. Also maybe when we win that infinite lives for a period time you could let us active it on our own instead of immediately turning it on cause maybe some players are done playing for the day and they waste all that time. The finale thing is maybe adding a Richard's Journey every few times in the game cause I noticed when I got farther in the game I didn't see them that often anymore. They were a good way to get coins and a break from all the hard levels. That's all I have to say thank you for listening and keep up the good work..Version: 22800

This app is the most wonderful thing I ever had and I would never wanted to go awayIt’s a best thing that ever happened to me when I found this game I was like oh they deleted the old game like this when I was heartbreaking, but then it like change it and I was so happy like tears were actually coming out of my eyes. this thing is the most wonderful magnificent thing that ever happens to me. You should love it. I love it. It’s the most beautiful game ever. If you don’t love it just like put your hands in the face cause this thing is the most wonderful thing ever happened to me. I can like never stop playing it like it’s happy and it’s fun and it’s the most beautiful thing ever had made. Thank you for listening and reading and grown-ups. If you’re out there and you’re wanting like oh this person could be like fake they’re doing that don’t worry I am not. I’m writing like a $100 essay. So much love so much like I will actually like die just to like play this game over and over and over and over and over again like this thing is the most wonderful like the best thing that ever happened to me like thinking of the day I found this app. Don’t worry if you’re wondering oh this might be like the worst thing for my kid. I saw it and I literally gave it to my kid. She bought her. I bought her a new entire phone I want her to have this game. It’s the most thing like ever my daughter love that I love it. We even like to have it on our TV, but we can set it up and play on our controller like it’s most wonderful thing ever like thank for like listening like get this kid you’re this game and they were like literally be so happy like this is like a $100 essay cause I love this so much thank you very much. My name is CJ my daughter her name is Kyla we live in Nashville, Tennessee and we discovered this game in America and we literally like Harriet whatever for no Internet thank you very much.Version: 28312

It feels like a scam more than a game.I have been playing this game for a couple of years all the levels are the same just different kingdoms, and they have this dark kingdom thing that isn’t really that fun because you can actually see how it sets you up to lose, the best way to get past it is lose for a while break down and buy more coins and once you have a few 1000 coins the game just lets you win. Also after you have advanced pretty far in the game that Dark Kingdom round pops up about 2 or 3 rounds so your playing all the time and like all the other rounds it’s the same thing over and over. For as much money you spend on coins the prizes should be better, for example some rounds you have to use everything you have and it maybe a challenge and as a reward you get 10 coins everything cost a minimum of 900 coins. Also they have these cards they give as reward that are useless unless you win all the cards and they change every week so you may be close to winning and then they switch so you lose what you gained. Finally if you have to lose and try again they penalize you by taking things you have already won even if you have to spend lots of money to get them. I don’t know I don’t stop playing, it’s like Candy Crush with less variety and more expensive..Version: 28312

If Candy Crush Didn’t Respect Your IntelligenceI can’t look at the board for three seconds without making a move before it shows you in glowing neon brackets “hey i know it’s really really hard to play bejeweled on babymode easy so here’s a move for you because god forbid you actually use your brain” because it correctly estimates that most of the gullible people who think there will be any aspect of the adverts actually being present in the game will be dumb enough to need to be held by the hand and trial-and-error their way through the puzzles that seem to use the exact same seeds every time. if you’re intelligent enough to know what that means, there will be nothing here for you but misery. there are no time constraints. there is no threat of violence subjugating our protagonist. it’s literally just candy crush, except with only four colors. if you don’t want any substance whatsoever, and don’t care that the marketing is a blatantl liar in every aspect besides the lack of ads (which is a frankly pathetic thing to use as a marketing strategy), then feel free to just sit back and watch the pretty colors explode. or better yet, just load up a tiktok of somebody jangling their car keys in frame, because that would be more stimulating than this drivel. but hey, at least it’s a functional puzzle game, so it doesn’t exactly deserve the two stars i was originally going to give it due to its insulting and deceitful nature. it is a perfectly mediocre and average free mobile app. but if mediocrity is what passes for quality nowadays, i’m literally just going to replay plants vs zombies or a dark room again, or any other game that actually respects the player..Version: 28312

One of the Better Games… But…This is one of the better games available. As long as you strategically set up moves in advance, you can pass the levels without having to use any ‘boost’s’. However, like sooo many other games out there that only leave you frustrated & ready to just delete the game, along with the headache… this one aligns right in sync with those! Sure, you may advertise that there’s no ads & a game that you can play - annnd “Enjoy”? I beg to differ! Had I been ‘one of those’ that rate the game within the first 20 levels like you prompt peeps to do? You may have gotten 5 Stars. I’m not that peep! Now, after over 150 levels, the ‘enjoyment’ is done & you, like so many other’s have gotten me to the point of deleting the game! Sad, really bc you ‘had’ potential to be “The Best” out there! Nope! You only want money! It’s at this point that a player may have 20+ boost’s in each category & you’re going to have to use all of those boosts & STILL NOT PASS the level! You’ll have to “buy” help in order to pass - which I will NOT do! You don’t even have the option to watch video ads in order to get more boosts or coins as needed. Pfff… “Game Over”… you’re being deleted & labeled another failed game!.Version: 15857

Great match-3 game - and some feature requests!A very well-designed main game, a nice variety of mini games and a well-calibrated difficulty level - hard enough to be interesting but not especially frustrating. And the battle mode is great! I do have a couple feature requests: (1) please add a volume slider (or just a “quieter” toggle button) to the settings screen. It’d be AWESOME if I could listen to a podcast while playing and still hear the game sounds without their level drowning out the conversation. I want to be able to tell your game’s sound to be like half or a third as loud as it is and not have it maximize volume relative to the system set volume so it can be a *background* task without entirely turning the sound off. (2) please add a “colorblind” mode! I have difficulty telling apart the game’s green versus yellow. Not the gems themselves - those do have different shapes - but on other items. Like when you have color-changing crystals in a blue box or structural blocks to match next to - then there’s no shape cue so I’m stuck having to *guess* at which color I need to match. Ideally you’d change the *brightness* or the *saturation* of either the green or the yellow so there was a *non-hue* way to distinguish them…or maybe add small polka-dots or pinstripes to one of the colors? Get someone with red-green colorblindness on your QA team! Other than that, just keep doing what you’re doing - this is a great - and highly replayable - game!.Version: 22272

Amazing and always challengingI really love this game! I was excited and preordered it when I knew there was a new king coming out. The first time I played it, the tutorial was simple and the strategy was intriguing. The game is very fun and I love to play it! It has tons of way you can beat the levels without having to spend tons of money and you can also do challenges and give your team more rewards. The game always has a level I stop at and have to come back to in order to beat. But that’s the bright side of this game! It never gets boring because when I beat the hard level I’m on a streak for a while and then I have to collect myself and come back on the harder levels. But it was so worth installing. If you like to play hard games that give you rewards and don’t ever stop being challenging. Play this! Thank you to the team and developers. This game is perfect!.Version: 14414

It’s ok if you know what you’re getting.Have you ever played an old school arcade cabinet. As a kid , I would wait in line , quarter in hand , adrenaline pumping. I could always beat the first level and boom, I’m hooked on the dopamine. Then, I’d proceed to blow all of my quarters in the next 3 minutes and walk away a sad , sad little boy lol. That’s what this game is. Simple puzzles, a dopamine hit, and then inexplicably bad luck that will eat up all your quarters ( I mean power ups , gold coins, boosters etc) so that you have to drop a few dollars to keep up your momentum. Is wrong? Probably not. Is it cheating? I’m on the bubble, especially if you opt to pay anything. Is it fun? Yeah, why not. My advice. Give it a shot, but understand the game is designed to take your quarters kids. I can guarantee that the moment you are doing well, you will find that none of the puzzle pieces are lining up and some combos aren’t giving you the correct results. Just like that roll of quarters you had as a kid, those power ups you banked will go fast. 80s kids will get it lol.Version: 24795

Game is a lieThe commercials I’ve seen numerous numerous times are a lie you do not play the games they have portrayed on top of that it was enjoyable to begin with but as you go on it’s like it it’s literally designed to be difficult each level in which you have to put in money to play plus lose all of you boosters & your pot and you’re back at square one then you finish a level you think is complicated boom here’s a “hard level or super hard level” like what ? Then the gnomes are hard to destroy mainly without boosters or the freebies they gave you from the beginning and they don’t give you enough moves . I downloaded to earn money not lose it and they lost me . I’m not spending anymore money 🤷🏽‍♀️uninstalling today.Version: 29352

Fun Game but…This is a fun & highly addictive game. They clearly use gambling psychology to get you hooked. However the game’s algorithm is definitely set up to try and get you to make in game purchases. During game play they make it difficult to create powerball matches. Once you do manage to make a powerball match some unrelated match will set it off & it’s wasted. Also, once you hit that 0 turns left, suddenly you’re given random powerballs & power ups that would easily clear the level, but that only happens when you have no more turns left, BUT you can BUY your way to beat the level. Also, once you played to same level about 10 times the game will feel sorry for you & start giving you random power ups that fall from the sky so you can move on to the next level. This I don’t mind so much. Bit I do wish the randomness of the the jewels was ACTUALLY random. I’m tired of everything now days is just trying to manipulate people..Version: 22800

Great Game, But Have Your Wallet NearbyIt is a fun game, hands down. As you play for awhile, an occasional purchase will be necessary. However, the longer you play, you will notice that winning will require purchases 4 out of 5 games. The games will end with the win being one play away, which requires you to spend 900 chips to play that one play. It happens way too much. If you don’t pay to play, you will be stuck replaying a game 40 times. Somewhat Greedy!. To continue play, you need 900 chips, but when you win anything, you are rewarded 100 chips or 50 chips…surely not enough to replenish what you are putting out. Everyone loves that there are no ads…I’d pay to have the ads removed, it would be far cheaper. I was putting out far too much money several times a week to play. I’ve cut back now. Hopefully they pull back a little on the celebrity advertising and put the money back into the game and players..Version: 20584

I love it - but higher levelsI do love this game. However, there have been a few times (currently also) where I’ve been stuck for longer than a week trying to beat a level. I’m on level 1855. So I would say the upper levels are where this becomes less enjoyable because you use up all your coins, all your power ups, and can’t make any progress. It stalls completely. It’s not fun to repeatedly play the same level for days and make no progress unless you spend money. Which I’ve done in the past and it didn’t help me get out of the slump I was in. It truly seems random on how the pieces fall. So I can’t participate in the ongoing challenges because I can’t get out of this level. It’s just annoying and disappointing. There needs to be some other way to break out of these super difficult spots. And it’s not even labeled a “hard” or “super hard” level. I don’t get it. It’s about enough to make me uninstall..Version: 19048

They try to hook you before they bait you…I really enjoyed this game until about a level 188. And then passed level 210, unless you’re willing to start buying things from them, you’re gonna find yourself very frustrated. It’s a clever strategy, they make the game a lot of fun, challenging, but not absurd, and they don’t nag you to death with offers. But then after you’ve played about 200 levels, you’re really into the game. And guess what, if you don’t buy the add-ons, you’re gonna have a really hard time getting through the levels without a severe amount of frustration Don’t get me wrong, you can play the game for much farther past that, I ground away and got quite a bit further. But the flow and enjoyment in the game is gone. My recommendation, play it for 200 levels, then decide whether you wanna pay a bunch of money, or delete it. I gave it three stars because I did have fun with it until then..Version: 30544

Fun Game but Not Like the AdsI’ve been playing Royal Match for over a year and I’m currently on level 2630, so this is coming from someone who actually enjoys the game. One of the best things about it is that there are no ads and you can play without internet, which is rare for mobile games now. The graphics are good and the gameplay can be really fun. However, once you get to higher levels it starts to feel like the game pushes you to spend money just to win. Some levels become almost impossible unless you buy boosters or coins, which takes away from the fun. Another issue is the advertising. The ads show the king running away from snakes and traps where you solve puzzle patterns to save him. Those parts look exciting, but they are barely part of the actual game. Most of the gameplay is just matching tiles. It would be great if the developers made the game more like what they advertise, because those puzzle situations actually look really fun. Overall it’s a fun game and I’ve stuck with it a long time, but I wish the difficulty didn’t push players to spend money and that the gameplay matched what’s shown in the ads..Version: 28312

Fun game… Except when you don’t purchase coinI really enjoyed playing this game, however, seems to me that they’ll give you a couple of hours of good play and the game is fair and fun. However, the minute you decide to quit spending all of your coin for five more plays, it starts to slow down and give you only moves that don’t have any effect on moving forward until all of your coin is gone or low enough to have you purchase more. Quite unfair honestly. It shouldn’t be rigged to slow down when you’re running out of coin or choose not to have five more moves that increase 1000 coins each time. But rather start the game over and try again, at which time the game doesn’t r we ally support moving forward..Version: 20190

So addictive, but too difficult.I was thrilled to see this game. I even bought the premium pass. 🫩 My pass is wasting away because I’m stuck on a level and I’ve used all my power ups. I’ve played Royal Match for a long time, but this is the full on advanced version. It’s not for me but for people who can play well, you’ll love it. Every five levels, there is a battle between you and the and the dark king. You have to go go go. Don’t hesitate and use all the power ups you can make. Especially the big red ones! The men on the other side are coming at you, and they’ll throw grass in your way. It’s so annoying so knock them down first. And this is important … *Watch for the shields because on some of the battles, you’re using all your best weapons against them, and they have on shields and they don’t work. They just bounce off them. Just work on the other side and when they take them off, use the good power ups. It’s bad on my nerves. lol They don’t have ads, and you don’t have to pay for anything. (I paid and wasted it.) Also, find a good team, one that works together so you’ll all get prizes..Version: 18522

Nothing Is Truly FreeThis is a fun and addictive game but do not be fooled by “Free.” It is free to download and to get addicted to. That’s about as far as free goes…of wait you are free to play another game and you just might want to because this game is going to cost you BIG MONEY! I recommend Royal Match. There are more events to play to earn assets and if you want to pay with real cash there are specials and sales. For example, there is a 4th of July sale on gold coins. There are no holiday sales on Royal Kingdom. The prices in the shop for purchasing assets are set for the most part. Also, events are scarce on Kingdom. Try it, you will like it until you realize in order to level up you must pay. Again I recommend Royal Match..Version: 19683

Not so goodNow this game is really fun and addictive. There are some problems that the game need to fix though. Like one problem is that you don’t get lots of time to collect all the cards from the event. Another problem is that the games does not give you many lives. Also when you run out of moves you have to pay coins in tha game which I think cost too much. There are also so many things that say you have to pay actual money to unlock a certain thing. It sort of makes the game pay to win. But I still recommend playing this game. I also had to give the app 5 stars because the App Store probably won’t show reviews below 5 stars.Version: 30319

Love it, but ads are misleadingOK, so while I have been playing the game, I’m not giving it five stars simply for the false advertising. There should be some sort of requirement or mandate or something that demands apps to advertise properly. If you’re going to advertise this whole “Save the king” premise, then actually create levels for that. You advertise it, but not a single level I’ve played requires what is advertised. If you’re going to advertise your game, stop misleading players. And y’all wonder why you app game developers get constant complaints about this, maybe listen to us and stop the false advertising. I mean good lord, you even managed to get Jimmy Fallon to advertise the game. I doubt he even plays. Stop manipulating us and actually make an accurate game..Version: 18522

It’s awesome!!! A for sure downloadOk so first if you just got a phone and can’t find a game well……I JUST FOUND YOU THE PERFECT one I mean there’s 100 levels!!!!!! Packed with fun!!!😁🎉🎉🎉im so so so happy I found this game it’s GREAT not just for new phones but also for old ones just please download this game on your old or new phone because on old phones all your games get boring and overwhelming so it’s time for a REFRESH with this game thank you so much creators of this game it changed my life and I’m a ten year old girl who has no games except for this one I mean it Dosent needs WIFI it has absolutely NO ADDS that is the problem with any fun game !!!! But this is just the opposite bless the creators and LONG LIVE ROYAL KINGDOM !!!!!!!!!!!!.Version: 19048

Complaint and my opinionI would give it 5 stars since the game is very good but I consider that when you add a friend you could send a message and play together example as a team or challenges of two something like that is the only bad thing that you can’t interact or talk just add, only in the clan but not private, it would be nice if the game let you talk in private and layers unite couple and I think it would be more exciting I have more ideas I don’t know if you like it if you want to contact me and I’ll give my opinion for free since I like the game you decide what option you take and if you think you think a thousand thanks for this wonderful game but if I feel that something like that is missing ☺️🫶😎.Version: 18522

Absolutely love this game, i only have 2 suggestions and it would be perfect!First off, I am a busy 17 year old kid, and i always find ways to play this game any chance i get. I have played this game for about a month and a half now, and i’m already maxed out on levels! and i am super hyped about it. However, when i fail a level and don’t have the 900 coins is super obnoxious sometimes lol, but anyway, my point is, not to have forced ads, but optional ads for like 50 free coins everyday or so, and when i fail a level, a certain amount of ads for extra lives/moves instead of spending my precious coins, otherwise this game rocks!.Version: 15469

$$$ To Gain TokensI like playing this game. What is frustrating is that a regular player cannot gain “prizes” like frames or other decorative tokens without spending a lot of money. I am at the highest level and play daily and yet the extra games are so out of reach, you literally can’t get the prizes without spending a lot of money to be a top player to ensure you win. For instance, there is a card game that allows you the opportunity to win a gold token by your name. Newbies get this early on. But after you’ve played a while, you’ll find you can’t gain any new gold cards. I buy packages of points/bombs and still don’t get new gold cards. I wish the game developers lowered the win level and made it more fun for people to get the prizes without having to spend a hundred bucks..Version: 30490

4672I’m addicted to this game. I play it every day. I only have 1 complaint. Right now I’m stuck on level 4672. It’s a normal level. When it should be labeled super hard, or hard at least. The funny thing is, when I do make it past, the next level will be labeled hard and I’ll probably beat it on the first try. Oh yeah, something else I noticed is when I do get the super ball the next level is most likely a super hard level, and it seems like the chances of making a super ball becomes more challenging when I have the super ball. This became more obvious when I’d loose the super ball, play the same level and it’s a lot easier to make a ball. Anyhow, despite a few complaints this game is highly recommended..Version: 17503

Good Game, But…The game is enjoyable, reminds me a lot of Gardenscapes. With that being said, like Gardenscapes, the ads that led me to install the game looks nothing like the game you’ll actually be playing. Unlike Gardenscapes however, the game seems less aggressive in attempts to get you to buy from the store. I’m up to about level 50, and have yet to feel like I needed to buy anything to make the game easier. Puzzles are challenging at times, but never unreasonably so, like I found Gardenscapes could be at times. Overall, if you’re looking for a game to enjoy on your phone, it’s worth a shot, and as an added bonus, it can be played offline, but you obviously will not have access to the store if you do so..Version: 15857

Great Graphics! Smooth GameplayI like to have a second option to Royal Match while I wait for my free lives!.Version: 2237

Royal kingdomThis game is both cute and fun I like that you can destroy your opponent's castle. ( Negative) I wish the game was created in landscape instead of portrait..Version: 2237

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