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Terra Nil Customer Service

  1. Terra Nil Customer Service
  2. Terra Nil App Comments & Reviews (2024)
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Available exclusively for Netflix members.

Revitalize a barren wasteland. Plant sprawling forests, purify soil and clean polluted oceans to turn a ravaged environment into an ecological paradise.

Transform a lifeless landscape into a thriving, vibrant ecosystem. Turn dead soil into fertile grassland and create the ideal habitat for animals to call home. Then recycle your buildings and leave no trace that you were there.

Features:

• Dive into a reverse city builder: Use advanced eco-technology to purify the soil, creating plains, wetlands, beaches, rainforests, wildflowers and more — then efficiently recycle everything you've built, leaving the environment pristine for its new animal inhabitants.
• Explore different maps every time: Procedurally generated landscapes mean no two play-throughs will ever be the same. Plan your build around randomized, challenging and unpredictable terrain, including snaking rivers, mountains, lowlands and oceans.
• Experience tranquility: Lush hand-painted environments, relaxing music and an atmospheric ambient soundscape make this game a peaceful, meditative experience. When you're done, use Appreciate mode to bask in the natural beauty of the ecosystem you have restored.

- Created by Free Lives and 24 Bit Games.

Terra Nil App Comments & Reviews

Terra Nil Positive Reviews

Fun, but GlitchyThis game is marvelously addicting. So far I’ve done the entire play through several times, once on the hardest mode. The game however still is very buggy, where there are times that the animals don’t show up even though everything they needed was checked off, or menus open when they aren’t pressed. I also wish there were more biomes and levels to explore, as the game play through only has four biomes/levels and only one bonus map level per biome once the main game is completed. It would be much more fun to have more bonus level maps of varying difficulty and more biomes. There’s already Temperate, Tropical Island, Polar/Arctic, and tropical cityscape. Would be interesting to have things like a desert biome, a completely marine level like an abyss, and subtropical biomes, or even a subterranean level..Version: 0.4

Clever and fun, but has a lot of bugsThis is quite possibly the most innovative game I have played. I absolutely loved the gameplay and the increasing levels of difficulty with each biome as the game progressed. That being said, flaws in the game coding made gameplay quite frustrating at times. In the final level, when I was collecting seeds, the satellite interface would randomly exit, dumping me back into the main screen and exiting the biome I was collecting from. The location of the interface buttons also have entirely too much overlap, meaning that sometimes I was unable to scroll because the directional arrows were directly underneath the main game menu. The in-game help was also less than useful at times, requiring me to exit the game and do an internet search to solve my problems. Honestly, if they took the time to fix the GUI, in-game guide, and coding issues, this game would deserve 5 stars. Pros: — innovative — engaging — challenging — extremely fun Cons: — badly designed GUI with too much overlap of clipping paths — poorly coded interface — errors made gameplay extremely frustrating at times — needs an update to address coding errors.Version: 0.4

Looses functionality after 1st levelI really enjoyed the first restoration level, very relaxing and satisfying. However, on the second level (tropical biome) one of the habitat restoration features simply doesn’t work at all, so I can restore 3 of the 4 habitats, max. Coral reef restoration requires you build a monorail, with a feature that is supposed to unlock after you deploy the monorail feature once. Unfortunately, no matter how many times I added a monorail, the locked feature still always said I had to deploy the monorail feature (1) more time before I could continue. Even after I erased my progress and started over. Stopped my gameplay in its tracks and I can’t advance. I’m playing on my iPhone, perhaps this isn’t an issue on a PC..Version: 0.4

Well, I triedI suppose it’s an okay game. Got to the point where you start finding animals, but something buggy happened. And since it told me it would save my game automatically, I was like cool, I can just exit to the main screen and reload. Tell me why when I reloaded, I can’t even see my next task of 0/3 animals, not can I even see past “level 1” buildings? I already found the frog, now I have to go search for it again?! I thought it automatically saved? If it saved, it would put me back where I was, not at the beginning with only 1/3 of my buildings available. 😒.Version: 0.4

Innovative and Lovely, but One Level GlitchesI really love the game! I’ve played a lot of cv builders, and the concept of a “devolver” where you’re reclaiming land and ecosystems is truly unique. Love the animations and the various play styles. The one drawback is that one of the levels (Flooded City) often glitches when you load. Depending on the location of one of the randomly generated map features (radioactive waste depot), you might not be able to complete the level at all. I’m still seeing if I can find a workaround, but it’s highly frustrating to try a level multiple times in a row and not be able to complete it. Otherwise, a great game!.Version: 0.4

*UPDATE* Monorail Bug*UPDATE* - After searching online, the monorail bug isn’t actually a bug but instead misleading instructions. You have to place a monorail node next to a building, then tap the node and select a building near it. Then you can relocate the building anywhere along the monorail line you’ve built. Having finally figured this out, I’m updating my rating to 4 stars instead of 5, only because the unclear wording of the instructions almost had me give up on the game completely. ————————— I love this game so much! It’s great to play a world building game where you build up the world, rather than deplete it of resources . My issue, though, is that I cannot get past the second ecosystem as it will not allow me to place cars on the monorail. I have tried starting over, changing the difficulty, and even uninstalling then reinstalling, and it still won’t work. I hope they’re able to fix this bug quickly, as I really want to continue playing..Version: 0.4

Good premise and fun - but only skin deepThis relaxing and fun sim game appears to be the opposite of Simcity. It makes you think without being too challenging, and not a huge time commitment - I finished the initial world in a day. My main complaint is that the game’s structure is simplistic. With a few exceptions, buildings have an effect only when placed and are basically monuments until they are recycled as you leave. Second complaint is bizarre technology choices. You don’t get power transmission lines & poles until area 3 I think. You get a waterborne recycling drone, why not one that travels on land? Why not drone bulldozers (realistic tech) instead of weird futuristic “excavators” that basically are huge guns firing giant bullets to dig trenches for water, lava, etc. (nonsense). Why no solar power generators? I enjoyed it for a day, and now I’m done with it..Version: 0.4

Solarpunk Sim CityWas obsessed with playing sim city 2000 as a kid and never found anything reminiscent of that childhood experience until playing Terra Nil. Beyond it just being enjoyable from a pure gameplay perspective, I love that this takes the opposite approach from the doom and gloom messaging of most climate change activism by showing what the future could look like through innovation and human resourcefulness—with the end goal of restoring earth and building for nature first, not humans. Can be as challenging as you want with many options to change the difficulty of the game. I found the “ecologist” mode enjoyable with increasingly appropriate difficulty as you get into later stages. Will be recommending to friends and family for sure!.Version: 0.4

Great Game, Too Critical of a BugThis game has this bug where once i enter level 2, the game crashes after a while and when i relaunch the game it just crashes in the loading screen. I’ve tried so many things and deleted and redownloaded this app so many times but the bug persists. And it is a shame too because it is a great game and super relaxing and ive had a lot of fun playing it when it doesn’t crash. So devs, please fix this bug..Version: 0.4

Great game too many bugsI am a complete beginner and can’t get any progress because the game keeps crashing. Also you can’t delete buildings that were built more than a turn ago. They say you can move already made building but you can’t. If all of these problems were nonexistent, I would rate this a solid 4. Netflix, please make test phones to test all of these issues. I have an I phone 6 though so I guess I’m doomed..Version: 0.4

Very fun pleasing game, but short with bugsI really loved playing this game, but it crashed a lot. Some days I would have to stop playing altogether because it was so bad. Also, there are only 4 different maps to play on so far. I would love more content with different themed/styled worlds with different animals and plants. It is a very relaxing puzzle to work on with pleasant graphics..Version: 0.4

Great concept, but crashes make it impossible to playI love the idea, but just when it starts to get fun and you feel like you are making progress, it just crashes. Hard, and repeatedly. It won’t even open your saved game, so you have to start a new game. Which will also soon crash hard. Fix it and I would definitely play. But it’s not fun doing incessant restarts with this version..Version: 0.4

Crashing :(Let me first say that this is a great game, it is so relaxing, especially the music. But, it keeps crashing. Even if I set the graphics to very low, it still crashes. It especially crashes once you unlock rain. Although I play this game an a old iPad if you release a game on a platform it should be able to preform well on said platform..Version: 0.4

Best Relaxing Game EverThis game was phenomenal though it can be short lived as there is only the one planet. Takes a bit to learn the mechanics but once you do it is absolutely fun and I’ve even played maps multiple times to try and prolong the experience. Hope there will be more maps in the future..Version: 0.4

High quality and well designedTerra Nil is a rare game in that you are “building” a restored ecosystem. You begin by placing a piece that prepares the surrounding area for plant life, then move on to growing grass, forests, and other environments then attracting animals. The challenge is in avoiding mistakes that prevent you from fully restoring the environment. You must be efficient with your placement. Each scenario takes roughly 45 minutes to 1:30 hours and can be paused. I highly recommend this game for lovers of strategy games who are looking for a casual option. My one critique is that this game is relatively short, and could be completed in a weekend..Version: 0.4

Great game, if it would workI actually really loved playing this game, however after the first level the app crashes during the loading screen EVERY TINE making the game unplayable. Very disappointing considering how imaginative and relaxing the limited gameplay I experienced was. Hope to see this fixed in the near future..Version: 0.4

Good enoughThe game does as advertised. However I found it too easy. I think many of the negative reviews I read were just people who didn’t progress far enough or doesn’t fully understand the mechanics..Version: 0.4

Becomes more challengingAs you progress through its 4 areas. Very relaxing game but there is strategy to the gameplay. It’s not a “turn your brain off” kind of game. I’m loving the strategy and beautiful art and music. My only issue is the game is a battery drain..Version: 0.4

Crashes too oftenI would rate this game 5 stars if it weren’t for the crashing. Love the concept and gameplay however crashing makes it unplayable. (It crashes during the loading, and if I’m lucky, I get to play one minute of it until it crashes again.).Version: 0.4

I love this gameI am a huge fan of this game, super relaxing and everything works for me. Sometimes getting 100% restoration can get a bit tedious but fun overall. My only real problem is that there isn’t more levels..Version: 0.4

Beautiful gameVery relaxing and serene, you can lose hours In this, but be warned it is pretty processor heavy and can easily drain battery since it is a pc game, but other than that it works well and has some interesting scenarios and is stunning visually..Version: 0.4

Amazing game, few glitchesTerra nil is one of the best mobile games I’ve ever played, the graphics, the strategy, all of it is amazing. I did experience a few glitches like buildings not placing when I place them, but that’s it..Version: 0.4

Love the game but crashing is terribleI love the gameplay and everything about this game. However as you get close to finishing an area the game constantly crashes and sends you to Home Screen. At this point it won’t even load the world before it crashes..Version: 0.4

Amazing!Amazing game. Challenging. Easy enough to finish without too much stress. And doesn’t go on and on. So I can delete after I m finish. But it does drain my battery really fast and heat up my phone like crazy..Version: 0.4

Perfect mix of strategy, addictiveness, and aestheticsI used to play mobile games a lot, but kind of fell out of it. This is the first one in years that absolutely grabbed me and couldn't put it down..Version: 0.4

Incredible Concept but BuggyUgh it’s frustrating that certain actions in this game won’t respond at random times. Most consistent bug seems to be when trying to relocate items along the monorail. Other bugs: -Failure to even acknowledge an action unless game is closed and reopened. Progress reverses if game screen is interrupted by a notification banner. Animals found reverts to 0 if switching screens momentarily such as to text, check news, change song on player. There are others but these are the most common.Version: 0.4

Good but crashesThis game is actually so good and addictive but sometimes when I’m playing the game and I’m you know like having fun and stuff it just randomly crashes and closes my app. But over all it’s a good peaceful and calm game..Version: 0.4

Bugs prevented me finishingThis is a fun game, but the bugginess mentioned in most other reviews bit me as well. I am unable to finish the last level because the monorail towers needed to do the final recycling will not actually build when I try to build them..Version: 0.4

Too many bugsApp still crashes after update! I had no problems with the waste land game started crashing once I started on the wetland level. Great game just needs bug fixes please fix asap.Version: 0.4

Updated: monorail not a bugHad to Google what the task was asking. Place a monorail node near a building, select monorail the the building to move to new location. This unlocks coral..Version: 0.4

More levels!Love the game! There’s bugs, but you just restart the app or go to the main menu to resume your adventure. The problem is…I finished! I need more levels/different maps!.Version: 0.4

So addicting!I have been playing this game non stop over the holidays progressing through the levels, loving it..Version: 0.4

Please pull October hotfixI love this game but I’m soft locked on the sunflowers on Hard mode. This was fixed in the PC version in October along with many other bug fixes, can the mobile version please pull this update?.Version: 0.4

No longer care or update the game?Honestly speaking, the game can be more fun and more challenging if the developer is willing to spend time on improving and providing more content to it.Version: 0.4

Fun but buggyLove the game but can’t play because it always crashes. I got to play for about 30mins then after that it won’t 3mins without kicking me out..Version: 0.4

Game Stalls at Second Area GlitchGame is great but stalls in the second area when asked to put down “1 more” Monorail pilings. Glitch causes no further progress in entire game. Please fix ASAP!!.Version: 0.4

Good gameReally enjoyed playing this one. Definitely was wishing there was more at the end.Version: 0.4

Top 5 games ever playedThe game play is really fun and quite an interesting twist to traditional game play.Version: 0.4

Could be great.Could be a great game but the random map generation makes it impossible to complete some goals, forcing you to constantly start from scratch..Version: 0.4

♥️Cute game, I feel like I’m actually saving the earth. Worth the Netflix payment, I would pay for this game 🌱.Version: 0.4

EnjoyableThe game is pretty enjoyable. I think the game crashes for some because of the default parameters that can be changed to lower quality.. otherwise my only issue is 4th map level 2 with the sunflowers which seems to be a problems for steam players as well.. I would be great fil if that was fixed. Thanks!.Version: 0.4

Need more levels!Love this game!!! Would be great to have more maps/levels!!!!.Version: 0.4

Bugs need to be fixedThe game is really interesting however it relentlessly crashes after the 3rd level or so. Hope they’ll work out an update to address the issue..Version: 0.3

Beautiful but glitchyReally beautiful game with a nice amount of gameplay options to adjust for beginners to skilled strategy gamers. I enjoyed my play through but It's too bad this mobile version is so profoundly glitchy. occasionally I would lay down a building that just didn't work at all. It was like the game would only half recognize what was there- eg I couldn't hook anything up to that windmill, as if it wasn't there at all, but also I couldn't put any new windmills near it as if it were there. Most annoyingly, every time I exited to the main menu it claimed to save my progress but then I would resume play to find my climate goals half reverted or my animals half despawned, or a bunch of my progess undone but seemingly all out of order. Like half the things would save but then some would revert to even earlier steps. I ended up trying to rush to finish each map in one sitting so I could keep my progress which ended up a lot more stressful than soothing. Even then the game would overheat my iPhone and crash randomly, also messing up my progress. Really big bummer to come back to a beautifully terraformed and populated map that was almost done, and then have to burn huge chunks down and freeze it all over just to re-meet a climate goal that I had already met but that didn't get saved. I ended up with a lot of maps that were technically 100% complete but were way short on the biomes and just kind of a mess from all the last minute climate readjustment. I still feel bad about leaving the volcanic glacier terrain with just enough scrubby patches of forest and tundra to get one of each animal down because I lost all my climate goals progress right before the final departure step and had to burn and freeze everything basically to the ground and then rush to finish to actually save my progress. Sorry to those Elk who live in the single tiniest saddest patch of forest :( when I had to scan all the different maps for seeds at the end I wanted to enjoy my handiwork but I mostly ended up rushing through it and being reminded of all the corners I had cut on other maps. Bittersweet to say the least. Anyways it's a lovely game and very satisfying, very pretty to look at and listen to. And I think the fact that I'm upset about things like the size of a forest for Elk speak to a meaningful game that is very evocative. I just hope the glitches get ironed out so I can play it through again without getting a stress migraine this time..Version: 0.3

Always crashesI absolutely love this game. The thing is that after reaching a certain level the game started crashing every 5 minutes and take so long to load which make it unplayable for me . :(.Version: 0.3

SuperSes super,j’ai rien n’a dire d’autre.Version: 0.3

Incredible Game, Needs Graphics OptionsThis game is lovely. I love the zen mindset it induces when restoring biomes and reintroducing wildlife. The game is short, but I haven’t tried the replayability mechanics yet, for reasons detailed below. Unfortunately, the game is very demanding. It causes my iPhone 12 Pro to overheat, at which point the game gets so buggy it becomes unplayable. This, along with the significant battery drain, limit me to playing in short spurts. The game lacks any options for tuning graphical fidelity or limiting the framerate. I am optimistic that if these options were added the game could run much more consistently..Version: 0.3

Would be super enjoyable…1) if it actually had instructions or hints and not the useless book, or the info tab that should have a lot more info (tiny icons are useless if you don’t know what they mean) and attach them to the bottom menu not after you put the object on the map. 2) if it wasn’t so bloody glitchy, especially in the 4th biome. I can’t finish it because of glitches with pylons plunked down in my rocket instead of where they belong, etc etc etc. 3) if it didn’t say things like “use sonar to find” - like isn’t that what I’m doing? The whole scan thing is tediously over-complicated to use to point of frustration and boredom. Needs streamlining. 4) if everything was either a tap and place or a drag or a double tap… weirdly messy way to build. 5) if it fixed these issues and added more levels. Love the concept; needs work!.Version: 0.3

Challenging but shortThe game is quite challenging, which I enjoyed. I had to restart levels multiple times and use trial and error to discover some procedures. But there are only a few levels and then it’s over. Maybe they will add more in the future..Version: 0.3

Love it!Simple, beautiful and ADD FREE YAYYYY! I only had it crash once but no other issues. Does drain battery but not a big deal if you have a charger nearby. Would love more levels and maybe a rework of the “recycling” step as it can get a bit tedious. I love the strategy, would love more biomes!.Version: 0.3

Need more levelsFun game, but needs more levels to play..Version: 0.3

Great gameLove the game and the mechanics and would love to see more areas to play in. Apple Pencil doesn’t work for dragging and placing buildings. Also would rather just buy it than have to use a Netflix account. Please consider releasing it standalone..Version: 0.3

Great Game!!Game worked great on my iPhone 12. Really enjoyed the mechanics and gameplay. Excellent Work!.Version: 0.3

It crashes way to muchIt becomes unplayable please fix it.Version: 0.3

Need iPhone 13 mini SupportFix that when its possible.Version: 0.3

Good game but terrible with batteryEnjoyable game concept and play. That said, there’s a serious issue with battery consumption..Version: 0.3

Awesome gameIt’s good.Version: 0.3

Good gameEverything it’s great in this game. However it drains my battery at and incredible rate. Please fix that.Version: 0.3

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