Lean 5 Whys Rpt Customer Service

1. Lean 5 Whys Rpt Customer Service
2. Lean 5 Whys Rpt App Comments & Reviews (2024)
3. Lean 5 Whys Rpt iPhone Images
4. Lean 5 Whys Rpt iPad Images

5 Whys is asking “Why” to get to root cause of a problem. This app provides fundamental information on how the 5 Whys Analysis can be used to methodically determine the causes of a problem (or effect) in a standardized, customizable, and sharable format on the cloud. The 5 Whys is closely linked to the Fishbone Diagram and its value is asking "Why?" and "What caused this problem?" numerous times until the root cause is determined. This app is designed for anyone who wants to effectively solve problems via Total Employee Involvement. Engaging employees in the 5 Whys Analysis will help facilitate solutions to problems or it will generate additional areas of concern that will need to be explored.

The Dynamic Kanban Action Item Board allows Action Items to be visually managed using 4 “buckets” of To Do, In Progress, In Review, and Done allowing for Assignor to track progress by a simple drag and drop function to each bucket. Emails are automatically sent to Assignee(s) for all Action Items.

The 4 buckets functions as follows:

To Do – The Assignor will create the Action Item and reside there until the Assignee receives the email notification and acknowledges receipt to the Assignor via email or text. The Assignor then moves it to In Progress.
In Progress – The Assignee will work on the Action Item and once completed notify the Assignor. The Assignor then moves it to In Review.
In Review – The Assignor will ensure the Action Item is completed and move it to Done, or if not completed, make comments and move it back to In Progress, and subsequently notify the Assignee.
Done – The Assignor moves the Action Item to Done once they are satisfied that it has been fully completed.

Beyond educational purposes, this app provides a platform for creating a customizable and standardized use of the 5 Whys report and Action Item tracking.

This app features:

An overview (Learnings) of the 5 Why Analysis.
A standardized approach and application of the 5 Whys Report.
Access to Sensei tips for further understanding.
Access to the 5 Whys tool/report to list potential main causes of the identified problem.
Identify root cause on the report.
Receive awards for completing Action Items, Reports, etc.
Record, assign, and track Action Items with the visual management Kanban board.
View a 5 Whys report displaying all potential causes of the problem as well as root cause(s).
Create the 5 Whys report and share via PDF.
Take a Quiz to determine knowledge attainment.
Review a video tutorial to assist in understanding how the app works.

Lean 5 Whys Rpt App Comments & Reviews