Spotify: Music and podcasts Customer ServiceSpotify Ltd.

Spotify: Music And Podcasts Customer Service

Spotify is the best way to listen to music and podcasts on mobile or tablet.

Search for any track, artist or album and listen for free. Make and share playlists. Build your biggest, best ever music collection.

Get inspired with personal recommendations, and readymade playlists for just about everything.

Spotify also offers thousands of Podcasts, including originals that you can't find anywhere else.

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Listen absolutely free with ads, or get Spotify Premium.

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• Play any artist, album, or playlist in shuffle mode.

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Spotify: Music and podcasts App Comments & Reviews

Spotify: Music and podcasts Positive Reviews

Love, but...Yuh so I love the app. I love the algorithm. I love how easy it is to discover new music. No complaints there. But, I don’t like how the home screen triggers my OCD. It feels cluttered and unorganized. Like an episode of tidying up with marie kondo. There’s too much. It’s become tiring. I’m not a fan of the square icons. Maybe a rounded corner icon would look more aesthetically pleasing. I’m just not vibing with the design of the app anymore. I’d like a more minimal, simple aesthetic to it. Also the podcast tab? I have absolutely nothing for that tab. Why is it there lol. And why get rid of the songs tab? Everyone hated that you got rid of it and changed it to liked songs smh. It was fine the way it was. Y’all have been losing my interest lately. And I’m not gonna front... I explored my options. I hung out with Apple Music for a while. And it was exciting and new. It made a good first impression. The design caught my eye. I was intrigued by the simplistic design and aesthetic of the app. It was fun the first few weeks. But it was difficult finding new music that I liked. I disliked that aspect. So here I am again. Giving you another chance. It’s 2020. New year new me right? Let’s switch things up a little. Try new and exciting things. This is our year to shine!.Version: 8.5.44

Lack of options, randomly censored songsThis app is really annoying in the sense that I can’t organize my music the way I used to. The “Genre” option doesn’t even exist. If you want to organize by artist/album it has to download your artist/album’s songs. It’s just a bunch of ridiculous extra buttons that I shouldn’t ever need to deal with. My least favorite thing about this app is, songs will randomly become censored without warning. That means, I was in a huge Johnny Cash phase, and had listened to “A Boy Named Sue” like a hundred times, then one day, the line goes from “I’m the son of a ***** that named you Sue” to “I’m the [BLEEEEEEEEEEEEP] that named you Sue”. Like WHY. All of my songs are fine, but one day suddenly one will be censored after enjoying it for months. I’m paying for this service, and have no parental settings or anything turned on to make that happen on my end. This should not ever happen. Besides that, it’s decent enough as a music app. Music comes out fine, making playlists is easy, they do have a wide selection of music, and even have personalized playlists that aren’t so bad a lot of the time. I can organize my songs in any order I want to. Sure, if I want songs organized by genre, I have to make an entire separate playlist or just listen to a pre-made playlist with songs that I don’t even care about that I have to constantly skip and skip and skip, but hey, at least it’s somewhat possible..Version: 8.5.86

Almost AmazingThis app is very easy to use and, obviously, the content is fantastic. I would give it 5 stars if not for one significant problem: the app’s inability to effectively control shuffle mode and repeat mode I’m not sure if I’m the only one with this issue, but it’s been a problem for as long as I can remember. If I’m listening to an album and want to listen to it in order, I obviously want to turn off shuffle mode. But if I’ve just been listening to a playlist on shuffle, there’s about a 50/50 chance shuffle mode will actually stay off when I press the button to turn it off. Sometimes I’ll try closing the app and reopening to retry playing the album, but that also often doesn’t work. And the problem exists reciprocally too (if I’m listening to an album in order then want to switch to shuffling a playlist, I’ll hit “Shuffle Play” and the app will start the playlist at a random song but then play it in order, no matter how many times I try to turn shuffle mode on). My opinion of this app started at 5 stars, then the issue became very noticeable and my rating went down to 4 stars. Now, I experience this issue multiple times per week (sometimes multiple times per day), so I can’t give the app more than 3 stars. I still use it religiously and love my playlists and all the other features, but this is a significant part of the listening experience that the app should be doing much better..Version: 8.5.30

Love it but..This app is awesome! I love how you can listen to your own music, and share it. But I don’t like how it adds music to your playlist, and won’t let you remove it. I don’t get that I really hope you fix it soon. Also, when I only want to listen to my music it makes me listen to a suggested track that I can’t get out of. What is with that? And, there is too many ads. And only 6 skips per HOUR?! Why? And, when my playlist is making me listen to other songs, I have to go to a different playlist, listen to 1 song in it, come back to my playlist, and there it is. another song I don’t need. I am probably one of those users that will get ignored, but if you are looking at this, congratulations. You get a gold sticker. I wish that the users without premium could get AT LEAST 10 skips and hour. It’s not fair with only 6 per hour. I also want to add, that when I want to listen to my music ONLY and not some stupid suggested track, I can’t get out of it, because I used all of my skips on the DANG SUGGESTED TRACK! Fix that please! I’m sorry if that is all jumbled. But PLEASE fix it. I have seen the other users complaints, and it looks like most of us are having the EXACT same problem. Smh. If you made it this far. FIXX THEMM. My temper is getting lost because of this app, not to be dramatic and all. Have a good day..Version: 8.5.84

Great app, but a few kinks to work outI would like to start with saying I LOVE THIS APP! I’ve been with Apple Music for quite a long time and I wanted something new. I agree with the user, sadandblujee, that the home page really triggers my OCD. I’m not a super organized person, but that really messes with me. Also, I thunk that it is stupid that the Explicit filter is on songs that have one bad word that isn’t terrible. For example, Moral of The Story featuring Niall Horan says one word, the S word, and at the very end of the song. I feel like that needs to change. But, I agree with the explicit filter in many other ways. My main problem with the filter is that when I see explicit, I think “Wow! This song must be terrible.” It’s annoying to find songs that you love and then have them taken away because of a false sign in front of them. Secondly, is that when you’re looking for songs to add to a playlist, if you add a song, it immediately kicks you out when you’re still looking for options. I would love if I could add a song and then keep browsing. I’m sure other listeners would love it too. Finally, WHAT’S UP WITH THE SIX SKIPS ONLY?? Sometimes people get tired of songs and just want to skip them. It’s annoying to have a limit on that. I hope that you listen to these suggestions. Thank you for your time..Version: 8.5.86

Beat app but...I personally love this app but the only part I very much do not like about it is that it will not let you skip songs and now for some reason it will not let me start the song over again this is a very nice app but I would like if it improved it says I have to get premium and I am broke right now LOL and I never really see myself getting premium but I think that’s something that they really have to change about this app it’s very much annoying and some songs will have very bad words and then I won’t be able to skip them because I will have my younger brother near me and I will see songs on my Play list and I will try to reading it but it won’t let me and I very much do not like that too and I do not mind all the ads but they are very long and people get annoyed by them and I have nothing to do about it so that something annoying with it too that’s not a big issue but it’s an issue that I very much don’t like about this app but still I definitely would prefer everybody to get this app which is probably needs to be updated but in conclusion I think this is a very nice app but I would definitely keep it has tons of music on here and that’s something that is awesome about it too and you can create playlist and more P.S thanks for reading this..Version: 8.5.72

Great app, but annoying rollback of features in recent updateThis is a review about the recent change to "Your Library". Generally these changes are a substantial UI improvement and navigating between various views is far more intuitive now that the notion of a my library home page, with all relevant shortcuts to artists, podcasts,... only available there. the only issues I’ve run into as of yet are 1. the lack of the a-z navigation scroll bar in the Albums section and 2. the lack of a move to front list of recently played albums. re 2. however, I feel this may actually be useful toward encouraging people to diversify their listening, as the design of defaulting to recently played in my experience makes it difficult to spend time finding something I’d like to listen to (either new or archived in my albums section) when my attention is already so contested by everything else. so yeah, I actually like what I said was my second complaint, and thinking back had thought about that before. being able to scroll quickly through the albums seems like a good interaction to keep, however..Version: 8.5.7

3 Simple Fixes to Get Back to 5 Stars1. You need to include an alphabetical quick scroll on the right-hand side of all of your lists, whether it’s your list of playlists, your Artist Library, or inside an actual playlist looking at songs. No one has the time to swipe for 30 seconds to the bottom of their library when they want to listen to The Who. A quick scroll has been a standard on every music app for years now. Get with the times! 2. The artist library page needs a royal update. Or retro-date, rather. I had an older version of the app until yesterday where all artists whose music you had saved into your library displayed on the same library in a neat, clean fashion, regardless of whether or not you Follow them. Now you can only neatly organize those artists whom you Follow, and the rest are left in this awkward, disorganized list of artists with a big “Follow” button next to it. We know what you’re doing guys. If we want to follow an artist, we will. For now, just let us organize our artist library in a straightforward fashion. 3. Another retro-date: put back the option to view your Songs Library. Sometimes you just wanna shuffle your songs. Yeah, the “Liked Songs” playlist is there, and that’s cool and all, but it’s not intuitive when you have “Playlists” and “Artists” listed up top. Put it back..Version: 8.5.7

Please read this.This is getting extremely irritating. I have a family share premium, and whatever I do, (before this update it was fine, actually, the new UI screwed it up,) I can’t play the next song in my playlist. I try restarting my phone, PC, anything, and it keeps screwing up. I’ve tried everything. For real, fix your bugs and don’t put the old bugs into a new update, PLEASE. Not to mention, for non premium users, fix the ad problem. There’s definitely great ideas, but they are executed quite poorly. It’s clear that you want people to pay to do anything. And really, you shouldn’t even be plaguing them with ads if premium has just as many. 6 hours for each skip? There are 24 hours in a day. You’re telling me they only get FOUR SKIPS EVERY 24 HOURS? Seriously, that’s just downright disgusting and rude at that point. If you’re going to torment them like that, at least make it so it’s 2 additional skips per every 12 hours they wait, otherwise it’s just repetitive. Anyways, remember that UI says a lot too. And you should also add the shortcuts back. They were quite useful. And once again, fix the bugs before sending out a new update because it’s annoying. That’s all I have to say for now, and I apologize if it’s jumbled. Please at least TRY and take this into consideration..Version: 8.5.7

Love it but....Why I like this app: I like it how you guys have made playlists and let us just pick a song and not just shuffle play well... most of them. Also you don’t have too be premium too use this app ( and please keep it like that because some people don’t have enough money or just don’t wanna waste it on something you should be able too use free). Why I don’t like about this app: first is how you can’t just pick a song from a playlist and not have limited skips, I think that’s kinda weird to not be able to play a song you wanna hear from your playlist. Now I wanna talk about the adds, let’s just say it’s irritating like when your listening too a song and just randomly get this add that says. “Watch this short add for 30 mins of add free music” then when I hit “no thanks” a add plays like do y’all do this to make more money or just to be irritating 😐😑🙄 like c’mom can we just get no adds!?!?!? And just buy premium for better quality, limited skips, and just pick songs from playlists and not wait 1 hour for 6 skips? Like really the only thing you should get premium for is better quality and limited skips! Like can we have some freedom?! Look this just my opinion about this app so don’t get mad😅😅😅.Version: 8.5.60

No thanks not worth itI think the idea of the app was spot on. I think the execution was terrible. The app is up to date and on top of these songs but it is a pain to work with. An app should always be user friendly and easy to understand but this isn’t it. I don’t like too much music and don’t know that many singers so when it made me choose three that’s a big no, it messed up my recommendations and I’m stuck with sicko mode as a recommendation because I was joking around. The app doesn’t allow you to play just one song, you have to make a playlist and if it’s not big enough it plays “recommended” music which is extremely irritating. Skipping songs only 6 times per hour is ridiculous and only there to make you pay money. Also the fact that you can’t restart your playlist after you’re done and it starts playing other music is uncalled for. I tried everything from looking it up and restarting my phone. Nothing worked. Ik there are hard core fans who know all the ins and outs of this app but that’s not the point, anyone (within reason) should be able to use and app, if they can’t then there is no point to download this app. Lastly I forgot to mention but not being able to add whole albums is also irritating, adding song by song is meticulous..Version: 8.4.92

It’s great but..So I started using it because I didn’t need to have a subscription to use it freely unlike Apple Music which I used for awhile then cancelled the subscription I had. It’s kinda confusing like you can’t really save stuff. Also, the 6 skips an hour thing is annoying too! so I understand it’s most likely to keep the app free and all. but when I made my account it said I could listen with infinite skips and ZERO adds for free nothing about the seven day free premium trial! But no no no life isn’t that simple so basically I download it on my phone for the first time (I made my account on a computer so I could listen to music at school also I still had Apple Music at the time of making the account) and then this notification pops up that my seven day free trial has expired. Oh and this is right after I had texted my mom that’s it completely free! But we could have totally avoided this problem if the developers would just flipping fix their stupid app, and not say that with an account you can “listen completely free with no adds and infinite skips” cause that’s a lie. And don’t reply back to me saying “ That’s not true we say something about the trial!” Because then you’ll be lying even more!😡😡😡.Version: 8.5.80

Please fix thisThis app was amazing, loved it so so much. There are few problems though,1. it is very difficult to turn shuffle play on and off and it is difficult to know when it is on and when it isn’t. It would be great if there was a way to fix this. 2. The new update totally screwed the app up, it isn’t worth it anymore, I’m more motivated not get the premium but rather to just go to another app. The library layout is terrible, very difficult to find what you are looking for. Hate it with a passion, and you put a limit to how many songs you can skip without premium? Another issue: when looking through songs, you can’t just pick a song to play and start the playlist from there, it only plays part of the song. Maybe I’m doing some gin wrong there, but it’s terrible now. The ads I don’t really mind, annoying, but fine whatever, the layout in the library/playlist is terrible, the shuffle button is broke, and you can only skip so many songs. And I cannot play songs without shuffle. Please please fix the library layout, skipping thing, and how I can only play songs on shuffle. I don’t even want to bother with this app anymore. Before this update, I had no complaints what so ever. Other than the issues listed, amazing app!.Version: 8.5.33

Amazing amount of free music; could use some work on "made for you" playlistsIt's very easy to use, and has literally every song I've tried to find (including some extremely obscure ones). I only have two complaints. One is that in the playlists that the app creates for you, it tends to only play songs that you have already listened to multiple times (in shuffle lol) or popular, similar ones. If I follow an artist, there should be an option to mix their more obscure music with the popular stuff. If a playlist is "made for me," it should be able to play whatever it is I like, whether it's a superstar's most popular hit songs, or the most obscure songs released by a guy with 500 listeners. It's not a radio station; it only has to cater to the tastes of one specific person. Secondly, there should be a way to add, if not entire artists, then at least full albums to playlists that you're creating from the app. I follow over fifty artists, and if I like all of their music, I don't want to add all 3000+ of their songs individually. It wouldn't be a hard feature to add, and would make me actually likely to create a playlist or two. Thank you for reading my review!.Version: 8.5.48

The Music Just...Stops?!So, I love this app so much. I can’t live without it😅 Everything is great! But there is one thing that I have a problem with. I’m not sure if I’m the only one with this problem but, basically what happens is while I’m listening to a song I like, out of nowhere the music just stops! I don’t close the app at all. Usually this happens when my phone isn’t even on. (Like if the screen timeout goes off.) This problem is so annoying, probably more annoying then the adds not gonna lie. And when the music stops, it start all over again! Once this happened to me while I was done with the song so I had to listen to the whole thing again! This has happened so many times. It even happened more then 4 times while I was writing this review! I know I could just skip the song but I would probably run out of skips because I don’t have premium. I just want this to be fixed because it’s really annoying. I hope the app developers see this and fix it. Other then that, this apps one of the best ones I have and one of the most used too! Thanks for reading!.Version: 8.5.85

Fine app, but mean to non-premium people.I like using this but I find it frustrating when I’m playing one of my playlists that has over 500 songs get randomly switched to playlist radio. It would help if playlist radio was something you’d voluntarily go to rather than the app just deciding for you. I also don’t like how there’s a specific folder just for getting premium on the mobile version because heck, you can’t even buy it from there, you have to go online and that just kinda defeats the purpose of putting a whole folder there. If you want to advertise it that bad, just put it somewhere else. Also, the ads are so loud! I get it, you want our attention, but how the heck am I supposed to listen to your “quality music” in premium if I lose my hearing while hearing an ad for it? Seriously, chill. I know that you’re only allowed 6 skips per hour as a non-premium member, but I’ve noticed that you have to be listening to music in that hour in order for that to happen, which is dumb. I use up my skips, get out of the car to work for about 7 hours, get back in to go home and my skips are still all out and I can’t do anything. Please fix!.Version: 8.4.67

THANK YOU 🙏This is awesome I love it this app can play my favorite songs even when I was a kid I have a lot of playlists it’s awesome my friends listen two it and the adds help me not try to dance 🤣🤣🤣🤣 or sing 😅😅😅❤️❤️❤️❤️❤️ I really hope everyone likes this app I love it SOOOOOOOOO MUCH it’s my dream and I love how you can still listen two it on apps 😊😊😊😊 I do singing battles with my characters in gacha life and I hope you downloaded gacha life oh and I see so much gacha life glitches there so cool so yeah go check that out and I love that it plays all my playlist when one ends it plays the next one instead of keep playing one 🙏🙏🙏🙏❤️❤️❤️❤️😊😊😊😊😊 so everyone should get safe from the virus and get premium so the creator can make money and stay safe from the virus 🦠 and if one of their family members get sick then they can pay the hospital so they are safe but thx and please pray for my mom cause she’s the one who got me this game cause I’m only a kid but I enjoy this so thanks and my mom is the hero cause I would not be saying this if my mom would not have got me this ❤️❤️❤️❤️ but THANKS FOR MAKING THIS SO AWSOME!!!!!!!!!!.Version: 8.5.67

No letter scrolling in liked songsI like pretty much everything about this app except for one thing: no letter scrolling in liked songs. in pages such as your artists and albums there is a scroll bar on the side that allows you to instantly go to a specific letter that the title starts with. however this feature is not in the liked songs. i think this feature is WAY more important in liked songs where you have over 1,000+ things saved whereas in your albums and artists where you'll have MAYBE 100+ things saved. what's weird is that this feature used to exist. it was very useful when you wanted to listen to a song quickly or wanted to add it to your queue. and then in one of the updates it was just removed for absolutely no reason. why do app developers always remove useful features and make apps worse for no reason? do they WANT their app to be worse or something? i feel like this is a very simple feature that they could've just kept in but then they just randomly make the app harder to use. i think many people would greatly appreciate if this small but EXTREMELY useful feature was added back..Version: 8.5.48

New update is frustrating!Been a loyal premium user for yeaaaaars and never have felt the need to change streaming platforms. However, the new differentiation between saved songs, albums, and artists is incredibly frustrating. If I unsave an album, all the songs are still saved (it just won’t show up in the album section). If I save a new single that is released, I have save the song and the “album” separately to get them to come up on both lists. On top of that, the artist page only shows who you follow, and it’s not like I even keep track of who’s music is saved on my phone (I’m close to 3000 songs). I like to go to my most recent songs or most recent albums to set up playlists or my queue for a drive in the car, or maybe I want to shuffle all the songs I’ve saved by one artist because I’m in that mood. If I don’t want to play one album specifically, I can’t do that... and shuffling the artist page just isn’t the same. Unless there is some streamlining of this new system somehow to make this less obnoxious, I would MUCH rather go back to the old version. I don’t mind aesthetic/menu changes, but this makes using the app how I like much harder. Please help! I don’t want to have to switch to Apple!.Version: 8.5.7

Why not higher?This app used to be the highest of my phone but with every update the layout of the app gets worse and worse. The current layout of just playlist is so inconvenient as opposed to the previous one where it would have your most recently played music laid out. The moving of the settings to the home screen makes changing the EQ and sound quality such a burden in comparison to what it was. Also I used to be able to go under the artist tab and even able to listen to all the songs I have saved from the artist specifically but now if I go I see ALL of the songs instead of the the saved despite being able to do that before. These last few updates have been rather reductive and if they continue to degrade I WILL find another app to use for my music. I highly recommend the company roll back some of its cosmetic changes to the app because they ARENT good changes. And also return some of the practical functions the app used to have like being able to listen and shuffle to specific saved song by artist instead of having to make an entire playlist just to be able to listen To one artist or one album..Version: 8.5.40

Just fix it already!!!!!Too many adds, and why are the skips limited? Seriously? Why do I have to pay extra to not play something? Also, why can’t i skip back? Sometimes people make mistakes and accidentally press forward instead of pause or whatever and I actually do like that song. Also, why can’t I play songs that aren’t on my playlist or just pick one song to play, I just want to listen to toxic by Britney Spears, and I don’t want to have to wait through an hour of my chemical romance! Shuffle doesn’t really shuffle that well either, i was listening to my playlist and it played like, an entire musical in order! I pressed shuffle for a reason! I used to use the kindle version and even that was better, and do you guys know how terrible the kindle version was? Saying that was better than throw new iPhone updated version is saying a lot! JUST CHANGE IT BACK! Geez! I’ve read other reviews dating back to April saying about the same thing as I have, and you still haven’t changed anything! Just listen to the people already! As Dan and Phil said “ were here to give the people what they want” so why don’t you guys actually pay attention and actually do something to better our experience!.Version: 8.4.62

Truthfully the truth🤔I think it’s ok. I wouldn’t recommend it though. What the app tells you your getting is that you have the music you want on easy command with minimal adds. Sounds nice huh? Well if this is there idea of music on command and “minimal” adds, I think they need to update their description to the truth. What your getting is a play list made of things with the same genre as you like, things you add, and oh, a billion different songs that have nothing to do with what you like! And the whole “just press the skip button”, you only get 6 per hour. You want to listen to uninterrupted music, well look further because with a 30 second to 1 minute long add every 2 songs you’ll regret it! Now all this can be solved by purchasing the premium option. Or can it? On my friends phone she purchase the premium option and a day later we got an add about grocery outlet bargen market. Now there are some nice things about it. Such as being able to have your phone off and still be able to listen, I love that. And being able to manage your account easily. But that’s it. I got a ratio of 2 goods per 5 bads. Thanks for listening to the whole review. It’s still better than you tube music 🎵😊.Version: 8.5.1

**edit** Update needs to be retconned **edit**They brought back the alphabet search feature in liked songs. If they bring back the old “artists” filter function where it lets you click on the artist and shows only the songs saved, by album this app will be a 5/5, but the side bar function immediately makes this app fun to use again. This update took away some basic functions that made the app convenient and easier to use. The letter based scroll in “liked songs” was an easy way to find certain songs I was looking for without having to either swipe until I find the song, or type out the song name until I found it. I also can’t go into an artists songs I have saved anymore. So if I want to listen to them I have to again search them and shuffle every song they have made. This just elongates the process while also making it inferior to its predecessor. The changes to the app recently have felt rushed, Ill advised, and with no thought towards consumers. I can’t imagine I’ll be using this app much longer if their goal is to take away basic functions while making the app a complete garbage fire..Version: 8.5.60

Queued songs don’t work well anymoreI can’t queue songs anymore. I have to individual click them in the order I want them to play after each individual song ends. It doesn’t matter if I click the triple dot and click add to queue, or if I slide the song to the right to add, it doesn’t work consistently. Sometimes it works, but it has been really bad lately. Also, when the queued songs would work and be added to the list of queued songs, I would move them around in a different order because I would want them to play in a different order than when I queued them. While moving a song that was towards the bottom to the top, it would move, but then not stay where I wanted placed it. The app would then crash or need to be quit in order to be functional. Update: As I was writing this I just tried queuing some songs and it worked. I only queued one song at a time. The song doesn’t appear in the queued list though, so it makes me think it doesn’t work when I queue. Please make sure this works. I really love this app! Thanks for all of your hard work!.Version: 8.5.44

Needs improvement, overall goodOkay, so this is a great app if you’re a normal person that only has around fifteen or so playlists. But I’m not normal and i like to make loads if playlists and then i need to delete them. I think a really good feature you could add to this app is a delete button on the playlists tab. It would help with being able to select a mass number of playlists to easily delete. It would also be good to have a similar feature with adding songs. If there were a button that allowed you to add the same song to multiple playlists at once, instead of having to go through each playlist and add the song individually. Finally, it would be nice if you could add a way to view the amount of streams an album has, or make it easier to see. A group of people including me are trying to get an album to a certain number of streams, and I can’t view the number, although i think other people can, so if you could make the streams a bit easier to access that would be nice. Overall great app, needs improvements though ;).Version: 8.5.86

GlitchyThough I do like this app a lot I have issues with it glitching on a regular basis. The “tap now to watch a short video for 30 mins of ad free music” link doesn’t always work. Or yesterday I watched the ad then proceeded to hear two more ads right after, heard two songs, then three more adds. I get that I have the free version and I’m fine with the adds once in awhile but if you’re going to say do this thing to not hear ads then play them anyway, that’s misleading and makes me not want to use this app. Also, on occasion songs with just stop playing in the middle. The screen says it’s playing, but it isn’t. Only way to fix that is to exit out of the app then reopen. Super inconvenient when listening in the shower.... **edit: this has happened many times now where I listen to the ad that’s supposed to give me 30 mins without ads then proceeds to play multiple ads back to back then a song then 4 more ads. ***edit: it’s also frustrating when the listen to this ad and get 30 mins of ad free comes up and you click the link and it doesn’t let you click it. What’s up with that? It says it’s not supported on this device or something?.Version: 8.5.40

Update Tanked User Experience“Recently played” was a great feature for people who only listen to albums and not playlists. Once you have a hundred or so artists, hundreds of albums, and thousands of songs in your library rooting through them on a daily basis is untenable. Previously I could just see the last 20 or so albums I played in an easy to use screen that was basically the landing pad for “your library”. This was basically what I used to decide what to listen to on a daily basis. Aside from being moved it now uses a large tile format that requires much more scrolling for the same information. Really inconvenient when im driving and trying to change albums. Most importantly though it cant be edited. So now if I listen to 4 or 5 one offs I can’t delete them to keep my most favored albums in tact. I have to wait for them t roll off and can never retrieve the albums they bumped from the list. So what was previously a mostly automated process had now become something I will have to track manually, which makes me want to cancel the service..Version: 8.5.7

I like it butI do really like the app, because i can listen to some songs without having to somehow pay them, and I really like that. It was going very well until I decided to press the shuffle play button a few times ,because I was kinda curious, and it just messed up my playlist of liked songs. For example, on of the songs I liked was called “Gone Forever”, and while playing this song with I didn’t have a problem with it, it’s just let’s me play the whole song. But when I pressed the shuffle play button, it’s doesn't let me play the song, it just plays a few seconds of it then goes to the different song. And it’s not just one song, three or more songs are like that. Playing with other songs the app provided me however did work until I was skipping the songs, wanting to know if it can play “gone forever”, but couldn’t get to it because of the premium. So I tried that again but it didn’t work this time. I don’t know how to fix this and I tried looked how to fix this but there wasn’t a clear answer. I hope you see this message and hope that you can somehow help me on this.Version: 8.5.67

Here’s the thing...I LOVE THIS APP. Seriously such an amazing app to use to listen to music of all types. I love how it personalizes playlists for you based on what you’ve been listening to, what’s on your rotation. I love creating playlists and finding songs that are recommended for me. However, the new interface is not great. I really liked how the platform looked before the most recent update. Now my songs are not in alphabetical order (making it hard to look for a song to play without searching the song, which means it won’t continue with my library after that song I searched), I can’t seem to find the specific section for radio listening (which could be my own stupidity but still help please), I also feel like my personalization either disappeared or changed. For whatever reason, it is playing songs in my library that I either rarely listen to or it’s not catching onto the vibe I’m going for. For example, It used to play country songs more than other genres if it noticed I was listening to more country than other stuff. Now it just seems all over the place. Love the app, just not the new update..Version: 8.5.7

Great app, has one big problemThis a a really great music streaming app. I have a free account and use this app all the time. My one peeve is the "Similar songs" feature (or problem, depending on where you come from). I listen to a very set group of songs, because there is some music out there that I think is a little crude. Yes, I have the "no explicit songs" feature turned on, but I'm pretty strict with what I like. I don't like how when I listen to an album, the app will start to play songs from some totally different band. I look through what songs are in the album, and the one that's playing is not on the list. If I want to find new music I'll go look for it. I don't want to be doing my schoolwork, listening to songs that help me stay focused, and all of a sudden get distracted by wondering what the heck this song is. I have the "Don't play other songs when album is finished" set to 'on', but this is coming smack within the middle of the album. I haven't listened to all the songs yet. If you guys can fix this "playing suggested track" problem, this would be a hands down five-star app. But the suggested tracks are really that much if a problem, so for now its three stars..Version: 8.5.57

Amazing App!All I can say is this app is positively amazing. It is made very nicely, and although it does have an occasional advertisement, that does not possibly amount to the overall amazing quality. Definitely worth getting the premium membership feature (I don’t own it, but have used it before with a close friend of mine.) This app is a must-have if you have a busy lifestyle and love listening to music! One of my favorite features is the playlist option. You can make customized playlists to your music preference. It’s positively amazing! You can also add certain artists you like, and it customizes your daily mixes. Another great feature is the daily mixes! The app gives you daily playlists based on your favorite songs and artists, and makes a personal playlist based on the aforementioned favorite songs and artists. Altogether, it is a spectacular app that has MANY amazing features, and I’m not surprised it is so popular and successful. I hope everyone can notice the amazing quality and effort that was put into the making of this AMAZING app!.Version: 8.4.72

Downloaded songs always easily deleted. Lots of data used AGAIN to redownload themI’m paying $10/month because of the fact you can download the songs and use them offline. But it’s so easy to delete them by touching the “follow/unfollow” button or “download the songs” button. My kids are constantly on the app cause I have their kids songs on them, so they press all kinds of buttons. It pains me that I see all my downloaded songs deleted. I either have to download them at the beginning of the month when I have lots of data; if not, I have to use wi-fi to download them. I had to re-download songs so much times it’s getting to a point where I’m going to find another music app and look for the same offline use feature and get that one if it offers to not have the songs easily deleted. I suggest. Once all the songs you want downloaded is on the phone, have it set-up to where you have to hit a delete button on the song itself to delete it. Or if someone wants to delete the whole playlist, do that on the playlist list. Fix this issue please..Version: 8.5.32

Latest Mobile UI is very unfriendlyPrevious to the most recent update the user interface for the app was great, very easy to navigate with, the buttons were in comforatble positions, and the album art and player were completely out of the way when minimized, now we have a bulky bar on the left side with too much negative space that isn’t being used for anything, which wouldn’t be an issue if you could hide it, which you cant. Now because of this crappy design not only is thumb tapping uncomfortable because you have to reach to the center of the screen instead of just the edge, you straight up can’t thumb tap songs on tablet. I also really miss how easy it was to open the search tab and library when they were just at the bottom of the screen. The service itself is very good, never had issues with streaming quality, downloading songs is awesome, and some of the mixes it suggests are pretty decent given you have listened to enough music for them to determine what you like. UI on mobile should promote a comfortable ui to use from an easy resting position before visual looks, which are more of a desktop luxury..Version: 8.5.31

Going to lose a loyal customerSo when I first found this app (when it first came out) I thought it was the best in the world 😍. It had features that no other music app did, primarily the ability to listen to your music while offline. I have given rave reviews to numerous friends over the years. I have 2 accounts, 1 free and 1 premium. I hadn’t used my free one in a while and needed to change some settings on a couple playlists. When I signed into my other account, the layout was completely different!! I cannot see the songs in my playlist (as I could previously), I can’t make any changes to my playlists. IT MAKES NO SENSE TO HAVE A PLAYLIST THAT YOU CANNOT EDIT. Please fix this, the layout is not user friendly, it’s cheesy looking and critical settings I was previously able to change are no longer available. I will be in the process of cancelling my premium account as well as telling my other friends with premium accounts about a better app. The only reason I gave it 2 stars is because I can still actually stream music (as do many other FREE music services)..Version: 8.4.53

Love it but miss itThe new update is nice. But I really miss the old version. ESPECIALLY having the alphabet on the side. It helped me whenever I was at a red light and can find a song within 5 seconds. That being said, I have only ever been the ‘Driver Mode’ once. And that was by pure luck. When I looked for it again, I didn’t know how to get back to it. It would be beneficial to have that option more easily accessible. Another feature I miss is having the ‘Recently played’ this was at the bottom half of the ‘Your Library’ screen. Fourth. I’m confused by the Artist Screen. I like that I’m being suggested new artist and have my top ‘listened to’ on the upper half. However, I would like the option to maybe view all of my artist, in alphabetical order or narrow the list of my top listened to. Finally. I am Latina. However, when I recently went on the main ‘Latin’ playlist. I was surprised to find only 11 playlists within. At first I thought my app wasn’t fully loaded. After reopening it, I come to find that that was it. Before, there were countless genre playlists and artist playlists within the Latin mood. What happened to the rest???????.Version: 8.5.7

Uh, put the old edit feature back pleaseAbsolutely awesome app, been using it for years and I am a music lover so I will use nothing else. However this latest update that changed the edit feature to put you back at the top of your playlist so you have to scroll down to the song you want to delete (for me that’s 250 deep) and then to tap the minus button and have the song instantly disappear- please don’t do that. My eyes can sometimes play tricks on me and I can select the wrong song to delete. With this new feature it’s all too easy to press the wrong song and WHOOP it’s gone and you have to remember what it was and go and find it again. While I’m writing a review, though, can y’all put an option to turn on or off the music video clips that MOVE THE PAUSE AND PLAY BUTTON because when I’m driving I know where that normal button is without looking but y’all move it for random songs. It’s very distracting too to have those video clips on while doing homework but I enjoy having the app open and my phone not locked so I can pick through music quickly without having to navigate through my phone every time..Version: 8.4.97

Love this, has all my faves but…Ok first of I absolutely love this app, it as all my favorites for free, but I have a few reasons why I gave it three stars. if you have the free plan I think u should be able to have unlimited skips premium or not. Also I think you should add lyrics to the songs and also a thumbs down or dislike button. And you also should be able to delete your recently played songs and albums from view. But overall it’s a great app and it’s nice how you guys at least let us have a 14 day free trial with how it would be like with premium but I think you guys should make it 30 or 20 days. Thanks again for making this app and P͟L͟E͟A͟S͟E͟ read my suggestions. UPDATE: ok so my 14 day free trial just ended :( and to be honest the app isn’t as good without the premium version, there’s ads like after every song and you can’t pick that one song you wanna hear except u got to wait and listen to all the ads and other songs until u get to that song, and you only have 6 skips, I really think you guys should AT LEAST let us pick that one song we wanna hear, by letting us pick which song to start with instead of a random shuffle..Version: 8.5.86

Love itHad Spotify since it came out I love it.Version: 8.4.18

LyricsWe should be able to see the lyrics for every song.Version: 8.4.38

SpotifyIt's perfect way better than Apple Music.Version: 8.4.18

Dislike the extra songsIt’s okay and all but I don’t like how it adds extra songs you might like...and I can’t skip or go back to songs I want....Version: 8.4.94

Great App!Awesome!.Version: 8.4.18

Very goodI will give it a 5 stars, if it has the option to see the lyrics of the songs..Version: 8.5.59

Music stops playingI’ve had Spotify for awhile and it’s always been good. But recently it won’t play a full song. My music stops like 45 seconds in and won’t continue playing. I have to restart the song and when I do it stops again at the same place.Version: 8.5.84

Keeps CrashingThe app keeps crashing for no reason. Was working fine for the past years I’ve had it but it keeps crashing for no reason.Version: 8.5.86

Stopping and restartingI’ve had Spotify for about a year and now when I play my playlist after a while it just stops, starts over, then closes the app. Which is honestly just really annoying when I’m doing other stuff..Version: 8.5.86

BadIf you create a playlist and add songs they also add song that you don’t want and you can’t get ride of it,👎👎👎.Version: 8.5.68

Going down hillUsed to love using Spotify on a daily basis but now it keeps crashing more and more frequently. I’m lucky to listen to a whole song now.Version: 8.5.83

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