YouTube Music Customer Service

YouTube Music Positive Reviews

Best App EVER!!When you tube music firs started I have to admit I hated the app starting a station would only give you eight songs and then it would go on repeat, I got fed up and reached out to google customer support and definitely one of the best customer service ever, the representative that help me out tried everything to figure out why it wouldn’t auto play continuously, finally we gave up and the problem continued, finally google reached out to me again and asked me how my experience with the app was and I was on the verge of canceling my service but the amazing people at google took my threat seriously and fixed the issue right away, now every time I start a station new songs keep popping up, I am definitely a happy customer and will be referring others to google instead of all the other platforms, Thanks Google for fixing the issue I’ am one happy customer who will continue using your services if I had 4 thumbs they’d be way up 👍🏽👍🏽👍🏽👍🏽.DashnChillVersion: 4.59

Best music app with a few flawsIt’s worth buying music premium though because I need the ability to play music in the background. I really like the ability to switch between the album track (song) and official music video (video). So, here’s my issues. 1) There are errors made for the artist names for some of my favorite tracks. For example, Luh Tyler has an official music video on his channel for “New Year Freestyle.” The video gives credit to the artist and is featured on his channel. When I try to switch from “video” to “song,” the song title is listed correctly but the artist is listed incorrectly as “MC Guleira.” It may not be the fault of MC Guleira that his name is listed on a track that’s supposed to credited to Luh Tyler. The algorithm may be responsible for this copyright error. This needs to be fixed ASAP so the correct artist can get credit for likes and views for not only the music video, but for the song files linked to the video. 2) Once the algorithm knows you played a song or video one time, it would include that song or video too much in song radios or artist radios with similar music. For example, I played Rob49’s song ft. Lil Wayne called “Wassam Baby” one time. I didn’t like or dislike the song. That song comes up in any related radios now, like the song radio for Young MA’s “Don Diva.” The first issue I discussed is major and must be fixed. The second issue I would like to be fixed, but I can work around the issue if it’s not fixed..ThepenpowerJVersion: 6.37

AlmostWhen I first got the App years ago it was great. The app is still working wonderfully when it comes to finding songs, getting recommendations, and adding music to a playlist. And I really like the inclusion of accessing community playlists. What irks me is that I’m having issues editing my playlist off the app. I’ll spend time, kill a GOOD bit of time, editing a playlist and it won’t save! I’ll hit the editing pencil icon, move songs around, hit done, then I refresh the playlist to find that it’s still the same. It’s really really frustrating! And I can’t get continuous play off my downloaded playlists often. It will stop play early in the playlist, or glitch out altogether and stop at one song. When it stops at one song it will usually say, “unable to find playlist.” Really tired of this as well. These really shouldn’t be issues. It’s kind of the core of the App to have these functions. It’s like having a movie service subscription, but you only get to watch on odd numbered days. What’s the point?! Really shouldn’t have to point out that the focus on the developers should be to make sure the core services that the App provides are working as they should. Let’s make sure the App does what it’s advertised to do before we get ambitious..MilkmanRulzVersion: 4.64

Continuous GlitchesThe app is having multiple glitches and no matter how many times the glitches are reported NOTHING is being done to fix it. How do you increase the price of service and simultaneously degrade the quality of the product and customer service? The app does not close out the playlist being listed to. As a result, the algorithms gets scrambled and it no longer plays music according to the station created or music genre selected. It will start playing meditation music mixed in with reggae and so forth. When it’s not glitching out in that way, it’s repeating the same song (while not programmed to repeat) or it doesn’t generate a playlist at all and only has 1 song on a playlist. I have updated my phone several times delete and reinstall the app and have gone through every trouble shooting step possible to no avail. NOTHING gets fixed when you report a problem to customer service anymore or report a problem. THIS USED TO BE MY FAVORITE MUSIC APP. NOW ITS ON ITS WAY TO THE TRASH BIN AND IM LOOKING INTO WHICH COMPANY I’D LIKE TO SWITCH TO AND END MY SUBSCRIPTION. I’m trying to be patient but there has been no improvement and it seems they just do not care like they used to… Sad. I was actually looking to upgrade my plan but not with this kind of service..MonephaVersion: 6.24

Some points of improvement1. I don’t know if this is just a bug but sometimes when I’ve shuffled or started a downloaded playlist, the auto play would get stuck on one song and then I would have to open the app and push play or skip. It’s annoying when I’m doing something with my hands and I expect the auto play to just work on its own. 2. The lyrics for songs needs to be updated or expanded on. Arabic songs have Arabic lyrics but Arabic is written right to left so the lyrics should be written that way too. Many songs that are written in Urdu have their lyrics in Hindi script. I think for these songs there should be an option to see the lyrics in Urdu script or Hindi script. 3. Downloaded offline playlists should not have songs that have already been downloaded separately. Even if I’ve been listening to one song many times, if I’ve already downloaded it’s album then that song should not be in the offline playlist. If I'm traveling and I want to listen to all of my downloaded songs there should not be repeats of songs it’s very annoying. Besides these points Im pretty satisfied with the app..SmkbanannaVersion: 5.45

Great app with a good amount of bugs that mess up the greatness of the app.Another song now unavailable to play only on my playlist, like I can search it up and it’s there and fine to listen to but my playlist refuses to see it as a valid song. On top of that videos are being converted to the original audio which could be good if I wanted it done but when I’m listening to two songs mashed up I don’t want the mash up to be converted into the regular song that’s first in the mash up. We get it you can tell where the songs originated from but I wanna hear my mash up. Only other thing I have to complain about is the song I’m listening to not showing up on the playing now screen, it’s usually the whole playlist switching songs despite one being playing(all visuals but still annoying) that or the song I’m trying to play isn’t the one being played when I click on that song in my playlist. I could provide more detailed counts of everything I listed if the devs need it but this app is really great in terms of catalog and variety, it’s in desperate need of a hot fix..Yourmother30Version: 6.21

The Power of MusicMusic has always been important to me. When I was very young my parents introduced me to Elvis Presley, Johnny Cash, and Patsy Cline along with many other great musicians. They planted that seed before I could talk. Later I discovered Three Dog Night and “Jeremiah Was A Bullfrog,” Neil Diamond and “Crackling Rosie”, (which my mother broke my record because she thought Neil was saying, “ Crabby Old Lady!) Then came “Sugar on Sunday” and “I Think We’re Alone Now”, The Beatles, Led Zeppelin, Blue Oyster Cult and of course you know the rest! Music has been my best friend throughout my life. It moves me, it motivates me, it makes me cry, “Eleanor Rigby”… I didn’t mean to write a book here, I have made music important to my children (5), and my grandchildren, (11), I am 65 and I plan on teaching my great grandchildren the joy of music. Thank you for all the wonderful music you have given me the privilege to explore and enjoy!.I still danceVersion: 5.12

You can listen to music with thisYes it is true, you can use this app to listen to music, shocking. However if you move your phone while in the app, cause you have to be in app to hear the music unless you pay, the music tends to minimize and you can accidentally tap on and start playing a different song. Also the quick picks feature is neat, though it will recommend some music that I haven’t listened to in 5 months and at that I barely listened to at all, I was listening the the cure, tilted my phone and accidentally started playing lemon demon, and there isn’t a way that I know of to hop back into what you were listening to, idk make the back button for songs at the start of a queue be able to take you back to your last queue, problem solved. Also allow the option to turn off tilt controls, I cannot think of a place or time when I would be glad that they are there, cause I could just drag my finger down the screen. Plus some artists either have their discography hidden (Bob Dylan for example) or just not there (see Jimi Hendrix), why is that.Delta airportVersion: 4.40

Quality of life here is utter garbageIt’s a functional app. That’s the best I can say. Music is stored on here and you can listen to it. The library is about the standard with the bonus of being able to save videos for the tracks you can’t find. But the good stuff ends there. Opening the app brings you to a home with your playlists. Psyche. It takes you a page featuring “listen again” and auto-generated playlists. You have to click to go to your library, then select playlists or albums from there. It’s not the end of the world but it gets tedious. Speaking of albums, it only registers you as having the album if you save the ENTIRE album. If you just have one song it won’t show up. The biggest offender is how playlists work. In them you can search for tracks to add or take auto-generated suggestions. However you CANNOT simply go through your library and check every song you want to add. You have to add every single song manually. And it’s more tedious than you can imagine..HtddddssnrkendjfVersion: 5.23

This app is below averageUsing this app since it’s replacing google play. I don’t like that it takes forever to connect to my Bluetooth it seems to always have a lag and the music buffers in the beginning too. I never experienced this with google play. Maybe the music videos are still loading in the background even though it’s on “music only” mode. I also really dislike that my music never picks up where it left off when I’m done. I have to manually go and search for my song every time I restart my car or anytime I come back to the app really. I’ve tried not closing the app on my home screen but it didn’t make a difference. Sometimes my playlists can get long and searching for a song toward the middle is annoying. I do like that I can find any song that’s on YT on here though, sometimes google play would not offer songs YT music has offered. This app is constantly crashing for me after a year of using it now and I am not impressed by any of their updates so far.GrizzlemynizzleVersion: 4.43

Neat app, but a few improvements could be useful.I give this four stars because it’s an amazing app, and I’ve been using it on my Lenovo / Google Home smart clock to fall asleep. As well as I like it, there are a few things that I would like to be added. For one, when I ask it to play a certain person or music company that I like, for example Waterflame, or Danimal Cannon, I want it to just play those songs. I’m tired of skipping songs to the point where I can’t even skip anything without a membership. Second of all, stop flooding your ads with membership advertisements! It’s annoying to me because imagine hearing after every single song: “Buy our membership!” And I would also like the option to not play certain songs, because after a while it plays lo-fi music or old school hip-hop, but I don’t want that to happen. Again, this is a great app, but these things are something that could be considered in the future. I look forward to using this more..Monolith SoundworksVersion: 4.21

Randomize Button??I love the app. But they removed the randomize button. Now you have to jump though hoops to randomize your muisc. You have to push the three dots to the side of the playlist then press radom, or press play THEN press the random button there. Randomizing your music the second way garentees that the first will ALWASE be the same. 👎I mean, come on Google. Even Apple Music has the randomizer button. I get thet it streamlines the look but when im on the road i dont want to have to get my pasenger to randomize my muisc. I have 200+ songs in my liked playlist and dont want to listen to them in the order that i liked them. Theres also music i liked ages ago that i would like to listen to eventually. Put the randomizer button back man. 4⭐️ Because its were my music is. 4👎 For the design change. Seriously. If there was a way to downgrade the app so i can get the randomizer button back i would do it in a heartbeat..ElfQueen86Version: 5.47

Love this app for sure but…Not a fan of going into my library and seeing a bunch of artists instead of just my playlists. When I subscribe to an artist it pops up on the library, but when I checked the ones listed, I’m not even subscribed to them. It’s like it keeps pages of artists I’ve searched but I don’t want that. When I click on my library I just want to see my playlists, I hate when artist pages get in the mix because then things get hard for me to find. I shouldn’t have to use a filter in order to see JUST my playlists. Another thing that’s been aggravating me is how when I find edited versions of an original song and it doesn’t save in my playlist as the edited version. For example, I love this one song but I hate how long the intro to it is. When I actually found the same song WITHOUT the intro, I tried saving it into my playlist but when I check, it’s literally the song with the long intro included. Is this a glitch?.Big head deliVersion: 6.26

Love itFirst music service I’ve paid for and I love it. Even the free version with ads is still more complacent than all the other music platforms, not to mention how it includes free access to any music, the ability to play in whatever order, play next, and many more, all you can even do without paying. That’s honestly why I tried it in the first place because it was already so good free but then the premium makes it ten times better. Love the personal mixes, love the radios, and absolutely love the offline mistake. However, my one and only peeve is that sometimes my offline mixtape gets stuck downloading a track and then doesn’t finish at all, currently whenever that happens I just uninstall/reinstall. But other than that I’m happy to pay for this music service, something I really never saw myself doing..GmannboiiVersion: 5.06

Missing Google play musicIn all honesty I switched over to this app with a really open mind because I figured it would work about the same as Google play music. But I've been disappointed in certain functions. I mostly listen to my music while I'm driving so the download-only feature is really important. On Google, you could toggle your downloads on and off and then sort by artist if you wanted. I've noticed on this app that if you want to listen to downloads you can either choose one individual album or you can shuffle all of your songs. This is frustrating to me. The other thing I'm not thrilled about is the really bad lag when I skip a song or two. And this is still if I'm only listening to my downloaded music so there is no reason for the app to act like it's buffering or whatever the problem is here?? I really wanted to like this app. I did. But it's got some pretty major issues and they had a long time to sort this out before making everyone switch over..Westopher718Version: 3.85

Good Google Play music transfer, other things to improveI’m super happy they finally allowed the transfer of our Google Play music playlists, but using this as my main music app is going to need a few improvements if I’m being honest. First, the app can be glitchy when loading info the current song playing, and sometimes I have to close the app fully to get it to work. Secondly, if you are going to have a feature of having lyrics built into the app, please update it to where you know any song made within the last 30-40 years at the minimum will load no matter the genre or artist, no matter how popular or not the song is (in it’s current state it feels like a beta rather than a fully released music app.) I enjoy it overall but am looking forward to improvements moving forward..WITH LOVE...Version: 3.73

No new songs, not worth the money for membershipNo good song recommendations, all it does is play your like songs over and over, and then finally when you get a new song it usually not a good one some weird type of stuff that just isn’t worth the membership, and to top it off you shouldn’t need to pay to have music in the back ground I should be able to have my phone off without a membership, honestly if they did that it would probably bring in a lot more people so that’s an idea and if no one likes it to bad this is an honest review and this is only my opinion not anyone else’s but it’s not a good music app, unless you have money, and even then it’s challenging to find new and good songs, which is just a pure disappointment., edit: changed from 3 star to 1 star app is to frustrating, this is just ridiculous if I could would give a .5 star if possible.Exe error 666Version: 3.69

Good app. One Dealbreaker FlawThis app is pretty cool. It has a ton of music, videos, playlist, etc. I was even impressed at the fact that if you play an album such as Pink Floyd for example there is no to second pause between the songs. Everything flows from one to the next as it should. What drives me absolutely crazy about this app however is that on any artist, playlist, or song that you start with clicking shuffle is not really shuffling in random order.I put on a huge playlist for workouts and click shuffle, however I quickly realized that it shuffles in the same preset orderEvery time. If I click shuffle 20 times today and two days from now click shuffle 20 times again on the same playlist it will be the same exact first song, second song, third song etc. My understanding is that this has been a complaint for years and has not been fixed. It’s enough for me to quit premium service..Electromagnet83Version: 4.42

You Tube music & Music videosI use this nearly everyday. I was a teenager in 1970, the greatest era music will ever know, I can find all of that energizing music here, on this app. It is rare when there is a signal problem, it does happen but If I put a number on it and the reason Is usually loss of Wi-Fi and I’m usually in the same location when it happens to me. Occasionally maybe twice a week it may stop and it just takes a touch of my phone to restart it all in all its a non issue, if you receive a call it will stop and as soon as the call is over it picks back up where it stopped. I personally love it can’t stump it(I can find about any song I’ve ever looked for. Concert footage fantastic takes me back to my happy place. I could go on but I need to hear some great rock and roll now!.Wildcatbill1957Version: 4.70

Great app but needs improvementI love this app. I have a premium membership I’ve been paying for one for a long time. I love the platform so I don’t mind paying a couple extra bucks a month to use the premium benefits of this app. There are a few issues though. If I run out of premium you guys absolutely flood me with ads way more then you need to which aggravates me a little bit and also ever since this new update the app has been crashing left and right and I’ll be listening to a playlist and you won’t be able to view half the songs in the playlist. Before the update the app was fine but after it kinda got messed up. All this app needs is a few bugs repaired and then it will be fine otherwise I love this app. Also it would be smart for you guys to keep political ads off of your website too because I know that people don’t want to see that regardless of where they stand on the political spectrum..Raise sell pricesVersion: 4.39

Is song available or not?!It’s annoying how a song I had downloaded becomes unavailable, without me knowing, but what I really can’t stand is when a now unavailable song stops my whole shuffle play. When a song is no longer available it’s there, but it’s not there? Like if I have my downloaded music playing on shuffle & a song isn’t available anymore, I guess it’s still in my downloads & when it comes to that song it’ll just stop playing. Half the time I am not near my phone or have it on me, especially when I’m working. Then I have to stop what I’m doing, walk to it, or climb down a hill just to switch songs. If it’s not available, then it should automatically be deleted or at least not make my music playing come to a halt! Why can’t it just skip that song & keep going?! Happens all the time! So frustrating!!.Nice gift!Version: 6.39

Could be improved in so many ways1. I would like to remove songs from new releases and no longer have these songs recommended. 2. It’s good that lyrics are no longer in chunks and FINALLY highlighting each line when it’s playing. (The music-tech industry had this available since at least 2011.) But it didn’t have to the entire screen and block the album cover. I would like to see it line by line maybe below the album cover. 3. The updated home tab is really showing too much, especially those recommended (but not personalized) playlists. In general personalized content on YT music could really use some fix… I really don’t get the sense that the algorithm considers a lot of aspects of music comprehensively. Things I feel missing are specific region in the US and iconic features in indie music. I’m sure people of different demographics and music tastes would feel many other things missing….Hulu stands for huge lummoxVersion: 6.29

One “tiny” complaintOk, so this app is great if you just wanna listen to music, which I like to do. So I opened the app, and it asked my if I wanted to start my free trial. I said no, because I wanted to save it. Then I exited the app because I didn’t want to use it yet. So that happened yesterday, and when I went on the app today, it said my free trial was ending soon. I checked if I had Premium, and apparently I did. Why did it give me Premium? I didn’t want to use the free trial yet. When I had YT Music on my old iPad, it let me choose when I wanted to use the free trail. And the “Try Premium today” thing doesn’t have a exit button. The only thing you can do is press the button, or exit the app. Apparently both result in YT Premium now, so either it’s a glitch, or on purpose. Anyway, beside this wall of one complaint, the app is pretty good. I like how you can shuffle the playlist and it recommends you more songs. Well, have a good day..•Kit Katt•Version: 3.85

You Tube MusicHands down blows away any other music application and they just get better and better I love that they can make you up your own compilation from what data they gather from your musical history also love the offline storage so just in case you can’t get a signal or can’t afford to pay your bill there is a song collection that they have downloaded for you again based on your history and your playlists and the best part is that it’s free unfortunately some things you have to get the subscription to enjoy like no ads and endless music even when you hop on another app they still let the music keep playing. AMAZING I’ve been using this app since it popped out and don’t plan on giving up my spot for anyone else I love this app!!.MegabunnzVersion: 5.33

App is good, but far from perfectAt times when you start the app or an individual song in a playlist, it will either A) load an incomplete version of your playlist or B) load the audio from one song and display the cover art and name of another. If a playlist long enough and you choose a song far back enough in said playlist, the app just won’t bother to load the entire playlist into your queue. You can get around this by initially selecting a song further into the playlist and then going back in you queue. Sometimes you’ll see the name and cover art of the song you intended to listen to, but hear the actual audio from a completely different song. Once again, this can be fixed by going to a different part of the queue and going back to the song you originally meant to listen to..Jarod SJVersion: 4.35

Good app/ bad organizationWhen you add a song to the library they should automatically be able to be sorted by album, genre , artist. Why is it that when you go to the album tab is only the albums you downloaded in entirety instead of all your songs just sorted by albums, it just doesn’t make sense ! Also , where is the alphabetized scroll wheel !? I shouldn’t have to scroll through 1k songs to find one I’m looking for . Then on top of it when I’m looking for some artist/ songs they don’t even appear as if their in my library. They literally had it like that for google play so I don’t understand why they would just take it out . I have had this app for like two years and they still have yet to fix this smh Update …. Still haven’t updated it … such a simple and convenient thing yet still hasn’t been updated.Music for appleVersion: 6.04

Get rid of the explicit warningsI know there are songs that I listen to that talk about depression and self destructive behaviors. Im old enough to listen to that. There is a setting that turns on the “filter explicit content” filter, so why do I have to be reminded that the song is “explicit and may contain topics about self harm and suicide and blah blah blah”. Stop interrupting my listening experience. When the warning pops up, it completely stops playing music until you skip the song, or close the warning. And this is a big issue when I’m driving, because i don’t know if I have bad internet, or it’s stuck on one of those songs, which pulls my attention off the road, and puts me in a bad mood. Im glad that the warnings only really pop up on the more popular songs, because if it didn’t, 50% of my playlist will constantly be halted by some dumb warning..Pandemoni6969Version: 6.07

Content winner, though lacking some polish and featuresHands down, the most music of any service. If it's a song that was recorded by humans it's probably in here. And will at some point come across your station. End of the day that's what matters most to me for a music service. Exposure to content. That said, the app is missing a few minor convenience features present in other similar services. My biggest peeve, no Windows PC music only mode. I listen to music a lot at work and would prefer not to eat bandwidth for videos I'm not watching. While in power the app has no option to keep the screen on meaning I have to unlock my phone to thumb a song down while driving. And the most minor, no way to thumb down a song that's not currently playing, gotta stop playing the current track, start playing the other one, then thumb it down. Also, why no access to comments?.Caster ShellVersion: 2.19

I have a suggestionAs much as I love using this app, I have an annoyance that's isn't necessarily the fault of the app. Most music tends to fluctuate in volume intensity. I don't enjoy listening to my classical music only to throw my headphones off because one of them happens to start loudly nearly bursting my eardrums. I believe that some form of internal compressor mode can be used to help alleviate this problem. My suggestion is that this compressor program would have a setting where you choose the maximum level of volume intensity you can handle relative to the volume of the phone/device. This may reduce the quality of the audio, but if it doesn't force me to get tinnitus, then it's all good for me. I don't know if this is an impossibility, but I hope this might be something worth looking into..StaticTalesVersion: 5.46.2

Plz fixI've been using yt music for about 3 years now, and I haven't had any major problems or issues until recently. Whenever I try to add a playlist to my queue it gets all messed up and won't play next, for example I listen to a song and want to add my playlist to the queue except it only adds 4 random songs from that playlist instead of the entire thing. Or it'll glitch out a lot and mess up what I'm listening too. I was usually pretty satisfied with the recommendation system but lately I'll click on one song from a popular artist and it will become my entire reccomended, versus when I want to get a specific artist I like but it won't reccomend me stuff like that. The other thing I was having problems with was the offline mode. It not only takes forever to load, but usually glitches out and doesn't work as well as it used to a while back..Crazyalex9797Version: 6.34

Getting BetterThis app is pretty good as of Oct 2021. Many of the old bugs that plagued the experience in the past are now resolved and generally the app is reliable. It still has random bugs and strange UI controls that aren't necessarily show-stoppers which is why it's not quite 5 stars. For example, it always displays the album art and track details in Apple CarPlay from the first track of a playlist when you start playback with the shuffle all option even though some other track is playing. This fixes itself once it advances to the next track. I'm also not a huge fan of swiping down to completely stop playback and find it not very intuitive. It took a while to figure out how to dismiss the playback controls after the "X" icon was removed in a recent update..RajohnsVersion: 4.48

Aight music appI use this app to listen to all my music. However there are some songs that aren’t available on this platform but are available elsewhere. But one of the things that bothers me is the fact that there isn’t no features to listen to music on a playlist from oldest added to newest added. Because I don’t want to have to scroll all the way to the bottom of my playlist to listen to old songs I added. Also some other features that would be nice to have is the ability to filter through songs in your playlist so kind of like a search bar or options to help sort by music. Also another thing that would be nice is the option or ability that you can turn on or off to find new music not based on music you listen to already so you can find and explore new music from people you probably haven’t heard of..VwocbwVersion: 4.71

FantasticThis app is the best music app that I have found. With premium it is even better than Apple Music but it is almost free.LukrpatrickVersion: 2.67

YouTube musicIt work really good I am a proud member 👍🏻.GoogabitchVersion: 3.79

Like it!I have YouTube Premium so I get the better side of things, but with YouTube Premium, the app is so much better and comfortable to use. I can download songs and listen to the offline and turn the screen off and still listen, just like Apple Music. Like the app so far!.Woodland Beauty🌳Version: 2.69

Suggestions to make the app betterI love the Mixtape personalized for me, it gets the songs that are related to the song I usually listen to. And when I search a song to play it, the next songs are the ones that I like too. The algorithm for finding the music you will love is excellent. 1) However, they have to work on fixing the downloads 2) Sorting by artist name/ song title/ album/ genre. 3) Make lyrics available 4) You should also allow us to search for the artisr/ song / lyrics in the album/playlist too since we put a lot of songs in it and sometimes forget what the title is or the artist name. 5) Top 50 songs of each country 6) Able to select songs so we can delete or add/remove to playlist, etc.Your-frequent-userVersion: 3.27.5

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YouTube Music Negative Reviews

Clunky app. “Offline” downloads aren’t.I’ve paid for a subscription for this app for several years and it’s improvements have been marginal, at best. In a word, this app is clunky. On it’s face, it’s a basic app that plays music. But it doesn’t even do that well. For instance… If you dislike a song, you would think that the app wouldn’t play that song for you ever again. After all, this is a premium subscription you’re paying for, not a trial. You can skip through songs, but best believe the app will continue to recommend that song or play it for you, despite still showing your previously “thumbs down” review of it. Among the things especially bothersome about this app are the fact that you have to be connected to the internet to listen. You would think that if you “downloaded” a song or an album that it would be available to play offline, right? Wrong. The app just buffers until you get cell service again before it will start playing anything. Lastly, of those “downloaded” songs, you have to hit PLAY with each song-it won’t automatically play the next song in your downloaded list, EVEN IF you’re listening to an album! Have the developers of this app never used another music app? This should be common sense/basic functions for a music app like this… Do better..123whip1Version: 6.19

So badThis is by far the worst app for listening to music that I have ever used. (And I have the paid subscription.) It takes a gazillion clicks to find my recent or commonly used playlists. I don’t get on the app to use mixes some rando made, I get on to listen to MY LISTS and to find new releases. Why do I have to click like five times to reach my playlists???? And even then it doesn’t show me the ones I’ve lost recently played, only the ones I’ve recently edited! The playlists are not sorted alphabetically. If I want to remove songs from a queue or move them to another playlist, it’s impossible to select more than one song at once—I HATE THIS ESPECIALLY. Such a basic and inexcusable oversight they’ve had months to fix. And if I’m already listening to a list I’ve downloaded and then I leave WiFi, it complains to me that it has no connection and needs to go to downloads, and makes me click through multiple times just to find again and shuffle the list I’m already listening to. Just awful. Also google play used to show me how many times I’ve listened to each song, and that’s what I looked at to find my favorite songs of the year. I don’t want a 2020 list they make for me, I want to make my own list! Why can’t they provide this basic thing that was already offered on google play? The web app is equally frustrating. I can’t believe we actually pay them to provide this abysmal level of service..KjjjjjjjjjjjjjjjjjjVersion: 4.07

Basic features are a failureI truly don't understand how this app is rated so well. It fails in the most basic of ways, making using it a continually frustrating experience. When viewing Library by Artist, instead of showing the Albums by that artist like every music app ever, including Google Play Music, it just lists all the songs by that artist. "YT Music" and "Uploads" are separated when. Looking at your library, so you have to look in two different places to see all the content from a single artist. Loop preference does not persist between queues, so when you start a new album or playlist, if you want it to loop, you have to select that EACH TIME. You can view Downloads just fine if you have service, but if you're in a low service area, the app will just sit at a loading screen forever, blocking access to everything, unless you turn on airplane mode. It's a mess. The only marginal improvement on Google Play Music has been consistent album art when in offline mode (it'd just disappear in GPM for some reason). This app needs SO MUCH WORK and seems to have been designed by a team that has never worked on this type of app before, or simply doesn't get UX at all. Being forced to replace GPM with this is incredibly frustrating..CurtisLVersion: 3.86

GLITCHY and CONFUSING as heckI wouldn't be very upset about how they are getting rid of Google Play Music if this app wasn't so crappy of a replacement. It is super glitchy, freezes way too often, doesn't let me download many things that were downloadable on Google Play Music, and it still hasn't downloaded the playlists that for which I initiated the downloads weeks ago...I mean come on! Google certainly has the resources to make this app so much better, so since it is hopeless that they will change their minds on getting rid of Google Play Music (which I heavily endorsed for the years that I used it and spent hours upon hours building up my library etc, and have been the DJ at work and many gatherings personal and professional), PLEASE GET THIS APP FULLY FUNCTIONAL related to my complaints above!!!!!!! UPDATE AFTER USING THIS CRAPP FOR OVER A YEAR: I think this (crapp) app has gotten worse somehow 😢😪😫 It has frozen a dozen times after playing DOWNLOADED songs during my cries country trip today. And it takes about a minute to get its bearings to even begin paying anything for EVEN THOUGH IT’S DOWNLOADED let alone the fact that I’ve got FULL 5G SERVICE 🤮.Johns59Version: 4.50

Great app, big flawsThis is my all time favorite music app, and I wish I could give it 5 stars.. but there’s a couple things that are preventing that at the current moment. Firstly, it’s 2021 and there’s still no lyrics tab? I understand that it’s not always possible to be accurate 100% of the time, or maybe it’s a file size issue, but Apple Music does it and it works just fine. It’s extremely annoying to constantly switch apps to my browser, so I can read the lyrics, and I had to pay to even be able to do that in the first place. Secondly, and this is BY FAR my biggest pet peeve ever. When I go out of my way to rearrange my playlist to perfectly fit my mood at the time and I accidentally click on a song to start a station instead of adding it to the queue. Maybe add a warning, like “hey you’re about to lose that whole playlist arrangement you spent an hour on, are you sure you want to continue?” (Yet, another thing Apple Music does) I never thought Apple would be better at listening to their customers than google but here we are..C*dotVersion: 4.46

The new update created a new bugSo, supposedly instead of fixing the “only one song in a DOWNLOADED playlist when not using the app while before driving “ it now crashes in the middle of the first song just when the car is barely moving to a certain speed. It doesn’t do that if your listening to music while working or just chilling, only on a moving car. Also the random button doesn’t really randomize the music in the playlist. I noticed this whenever it lands on certain songs and it starts playing on a particular order. I missed how you can just press the randomizer button to get random songs. Now it only randomizes every other press, losing the point of the button. And when you have the randomize button on and you do something else for a bit before coming back to the app, it’ll unrandomize itself, losing whatever particular order it had when it was randomize. Please go back to the previous patch til you fix this! I don’t like listening to the radio while driving..ReisenthedosVersion: 4.54

Very glitchyEndlessly stuck downloading one of my playlists at 99%. Most of it is already downloaded. Actually sometimes it takes a while to update the playlist and download newer songs. Can’t remove songs from collaborative playlists if not owner. Also it doesn’t always display the right song playing. For example. It’s playing thriller by Michael Jackson but in the notifications it says some other song. Also while connected to my cars aux it always repeats songs at least once. Can’t turn it off even if the setting is off. It’s not always compatible with the Ford Focus software. Also I should mention that I’m on free trial. So basically premium. But it’s not worth real money. Also you can’t search songs in downloaded. For example I downloaded 2000 songs and I want to find music by Yung Gravy, I can’t search for it. Also sometimes the “play next” list is glitched and doesn’t show. Also I made a Siri shortcut where it plays a playlist but it’s the same order everytime. There’s no option to shuffle.ThenewchikenVersion: 4.52

Google needs to do some work if so many people are paying for this appThe only thing good about this app now is that you’re able to download your songs. I work in areas with little to no reception a lot of times and having downloaded music really makes the difference. The app has a lot of issues though. My main complaint and most annoying thing is when you search for an artist or song it will start playing songs normally, but comes 4 or 5 songs in it just plays the same song over and over and over or just goes into a loop of the same songs, does not matter if it’s a playlist or an album or just a random search. It will display different song names and album arts on songs that have nothing to do with what you are listening to. No matter what type of music you select it will automatically choose the same artists and songs for every search every time and it drives me crazy. I feel this app just is not worth the subscription price. 3.99 is top price for what it’s worth..Dantee925Version: 4.37

Poor substituteThe company offered free music storage to its users, in exchange users agreed to allow Google to use the music they uploaded to build their music library. Google took note of similar artists a user might listen to and built their recommendation engine off of that data. They acquired competitors solely to put them out of business and eliminate the competition. They stifled innovation at every turn, and users kept quiet because they still felt the relationship was mutually beneficial. But as soon as Google had milked as much date from the users libraries as they could, they eliminated the service, and in its place coughed up this garbage that in no way is an equal substitute for what they killed. Now if you want to listen to your music that you spent years cultivating and curating, you either need to pay up $150 a year, or listen to an advertisement after every single song, with no ability to cache music for offline play. Are you an advertising business ? A music streaming company? A phone manufacturer? You can’t be all of the above and still prioritize the best interest of the customer..NathanFilzVersion: 4.18

It was bad, yet i gave it another try, it is still bad or even worstOk. Google is a huge company. Their experience that this specific service offers is so inadequate and even frustrating for a company this big. Do not sign up for the “free” month premium tryout. They will charge you a month ahead within a couple of days (you’re basically stuck with it for 2 months, and if you like it, great, but if you don’t, well here we are). And if you do it through iTunes, it is impossible, I mean impossible, to request a refund on google’s platform, although of course google being mediocre and buggy as they are (their stuff is just buggy all the time, they can’t ever charge for it), they do not explain how to. You have to go through iTunes to request a refund. Just listen to their commercials keep clicking in “still watching” buttons which are so dumb, and go about your business without having to pay for Google services with dollars; instead keep paying for them with your privacy, and ad time as you always have done lol..YdhdnwVersion: 5.33

Well It Plays MusicOnly came to this app because they shut down Google Play Music, which was the best music app around. And since they transferred my playlists, I switched. However, when you choose a band or genre for their radio feature, it plays the most basic, popular, every song you’ve ever heard playlist possible, and only goes for so long then repeats all those same songs again. And if you choose any band from the 80’s, plays all the same songs. Any band from the 90’s, plays the same songs, and so forth. Then when it can’t figure out what songs to play, it throws random songs in the playlist that don’t even match the radio you chose. Definitely not run by musicians. Just plays to the crowd of basic people that just want to hear the same songs over and over. Please figure this out. When I chatted with them about this poor feature, they just said go into my history and delete the songs I don’t want to hear. So obviously not understanding because they probably don’t listen to music. Fix it google.Its a dam reviewVersion: 5.53

This app has serious issuesI started using YouRube Music several years ago because it had music that wasn’t available through other streaming services. Now that the others have caught up in genres like indie, classical, and K-pop, I’m seriously considering leaving YT Music due to the long-standing, unresolved app issues. 1. Shuffle play does not work. I would expect a playlist to play randomly and thus to hear all songs an equal number of times, but some songs are definitely played frequently and some songs in the playlist never or rarely come up with random/shuffle play. Other music streaming apps have a shuffle/random play option that actually works. 2. Songs are randomly swapped out for other versions. For example, a song I’ve added to a playlist in its studio recorded version will suddenly we swapped out for a live concert version of the song, or a mixed version/special release, or even a different language. This is extremely irritating..K8thekittyVersion: 6.05

Cash GrabIf you’re coming from Google Play and if you’re already paying for a Google Play subscription, then this app may be perfectly suited to you. If you’re migrating from the free version of Google Play, you’re likely going to be very unhappy. The app seems specifically designed to annoy the user with as many roadblocks to enjoying their music as possible in order to force them into purchasing a subscription. The app will not run in the background without a subscription, so forget about using it in the car and having a gps running at the same time. Advertisements are played in between nearly every song, including music you already purchased. Often these would be video ads so if you’re on a limited data plan, that’s going to hurt. Downloading your music is a premium feature as well. YouTube’s global head of music, Lyon Cohen, stated in an interview at SXSW “There’s a lot more people in our funnel that we can frustrate and seduce to become subscribers,” and it appears he’s making good on that. Google Play generated income off me in their free service by playing ads on their radio, which I was fine with and presumably by taking a cut of the sale whenever I purchased an album from them, which I was also fine with. However, I won’t be bullied into paying for a subscription. I’ve transferred my music to another service and will not be purchasing further music through Google/YouTube which is a shame as I felt Google Play was really well done..Tke240Version: 3.75

Why did we get a step down?!I honestly am very disappointed and will probably cancel my subscription because of how bad this app is. Google Play was so easy to find your playlists and organize them and even just find songs in you playlist. Now it takes multiple clicks to find my liked songs (which I had downloaded but then the app bugged out and said I had no downloaded playlists even though my phone storage said I had 12 gb of music downloaded). The app crashes way too many times while using it. There have been multiple occasions where I will pause my music to take a phone call and when I end my call, the app will restart and stop my music playback. Other times my downloaded playlists will reply the same song over and over again and my playlist will disappear. These problems force me to cancel my family plan and switch to an alternative even though I really don’t like any other options, I am forced to do so based on how long these problems have been around..RdzielinskiVersion: 4.28

I hate this. Google music this is not.I was a Google music user, for years and years. Would have or not have subscription throughout, depending, but would always store my library online with it and use it. This... is awful. Trying to play your music library is painful, so deep in menus, and somehow I always end up being pulled into some mode of having to hear either ads or other songs / artists I don’t care about. Basically, this is the music app for people who don’t actually know anything about music. It’s for that guy who listens to “whatever” on Pandora. It’s not for people who like particular artists, or who have any love for albums. This service is a mess just like every other Google product has become over the years. Sad truth. Just wait until they abandon it.. because they always do that. Instead of fixing a few things on Google Music, they killed it and gave birth to this mess. I don’t need all this junk, I just wanted a music player. So, back to loading everything onto my device via iTunes I guess..I6ixVersion: 3.87

Awful AlgorithmThe only songs i listen to are kpop or alternative music. Maybe some rnb but only sza and chloe x halle. My entire recommendations are hip hop, rap, pop or tiktok songs. No matter how many songs or artists i dislike, time and time again, they only recommend them more. I can't tell you the amount of harry style, drake, taylor swift, lil wayne, kanye west music i have disliked yet they're all my only recommendations for "songs chosen for me". I maybe actually get 1 or 2 suggestions from artists i have consistently liked or music ive heard. No matter how many times i refresh, its always the same artists I don't listen to, with the same songs. I don't understand. Also they recently took away the feature where sliding down on the music you're listening to when in the app would stop the music, now it does literally nothing except go into the next song. Small thing that has been upsetting me as well. Please fix the algorithm to people I actually listen to for the love of god..KindredlukaVersion: 6.08

Consistently InconsistentAs a delivery driver, it’s nice to have some music while working. Also as a delivery driver, I’m constantly getting in and out of my car for pickups and deliveries and also have to plug in and unplug my phone from my Apple CarPlay every time. And every single time I unplug then plug in my phone, this app shuts down and doesn’t keep my queue in music playlists. Sometimes I will be unplugged for a minute or two and even then, it restarts the app and I’ll have to restart my playlists again over and over. 90% of the time it does this, the other 10% is when it miraculously stays open without refreshing. I like the app because it’s good to have it with the benefit of my premium subscription. I hope I’m not the only one who experiences this. It’s real frustrating that this app can be this incompetent and unreliable, doesn’t help make the premium subscription worth it either. I just wish they fixed this..Thicc WeebVersion: 6.31

Not working when offlineI’m not happy about the behavior under unstable cellular environment or offline. This is really common when you road trip. 1. When I’m playing online music (my mix) and driving into non-cellular coverage area, the music stops and it stops forever. It should continue playing my downloaded music automatically without me touching the screen. It’s dangerous to do so while driving and I cannot easily navigate to the download page (see #2). 2. When I suddenly lose the cellular connection and I want to play downloaded music, I need to navigate to the “Library” page. However, the app somehow still thinks I have the connection and tries to load the page. The page is stuck in that loading circle forever and I cannot head to the downloaded music page. The only way to get around it is to kill the app, go to Airplane mode, go back to that page, and now you can see the offline version. It’s so ironic that you have to have real network connection to play the downloaded music..-/$728Version: 3.85

MoneyI like how it functions but not how you need to pay for everything like listening to it while it’s closed.IsrapheVersion: 2.35

Deleting this app after 5 minA music app that stops the music as soon as you close the app??? Unless you pay $160/year! What’s the point and why do I need a second YouTube app if they both do the same thing? No thanks!.Paddle19Version: 2.55

MESS!The library and preferences from Google Play Music do not transfer to YouTube Music. Instead of sticking with Google Play Music or just rebranding the service, Google decided to go for the messiest transition in their history.._ilovetuesdaysVersion: 2.35

Annoyingly money hungryAsks you to go for premium every time u open the app.even if u have a song playing and come back to it after 30 secs ..Jazz AviationVersion: 2.55

WasteIs this even different from YouTube at all besides the fact it’s JUST music. Like if I wanted to listen to music and need to keep my phone on I’d just open it in YouTube..DaBirbVersion: 2.55

DisgustingI am appalled by this business model. There are already well established services and apps. This brings nothing new. It actually lacks everything that makes a streaming app good. If you want the stuff that makes it better you actually have to pay and you still get a subpar app. TLDR Google is making you pay way too much for something you can find in other apps for much less moolah...and it still sucks....D3rp$0nVersion: 2.37

UpdateI used to use this app daily, I sat through all the adds, left the app open etc so I could do my schoolwork. I’m most likely going to delete it now. They just updated it so you can’t pick which song is playing next, everything is a “radio” now. Previously I would have given it 5 stars, not being able to close the app without paying is annoying but made sense. They need to make money somehow, but this is going too far, I switched from Spotify because I could choose the song. I am a musician and not being able to pick the song so I can play with it means this is useless now. I also have mental illnesses and certain songs calm me down, certain songs help me do work etc. Now I can’t pick, I would happily change my review if this update is reversed but for now it’s staying..Gvhgdbnuy1234Version: 4.54

Too CostlyToo much $$$ to make this app functional.Original OracleVersion: 2.55

Was goodWas a genuinely good alternative to spotify since without premium you could LISTEN TO THE SONGS YOU WANTED TO but now it just plays a random song no matter what you click unless you spend money sigh back to soundcloud once again sad.Pink girrafeVersion: 5.18

New update Ruined the AppThe update from 19 March 2022 completely ruined the listening experience. I didn’t mind the ads or the requests for upgrade, but now whenever I click a song it takes me to a radio of that artists songs instead of the song I want. No longer can see what’s going to play next. No longer can listen to the music I liked. No more shuffle on the list that I created. Why bother using this app at all now?! Should just make it an app only available to youtube subscribers if you’re going to take away all functionality. Completely useless app now..SerenitySkye613Version: 4.69

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No background play in CanadaThey said they’d release background play in Canada on nov3. Updated and no background play..DmdsoftwareVersion: 4.52

Not goodFirst thing that’s super upsetting is I have to keep my phone unlocked to listen to music. You guys should fix it up like the other apps and make it more accessible when locked. Also the video idea is cool but it kills my data. The app has the potential to be the best music app because the music algorithm they set for you is better than Spotify but there’s all these little obstacles that make it difficult to use..L5v5nVersion: 4.02

EhYeah, nice that it’s free but it’s even worse than spotify with the premium features. isn’t the point of a music app to listen while the phone’s locked??.Blebb3507Version: 2.35

HorribleI absolutely hate this app. Can’t believe Google is taking away Play. And I’m paying for Premium, too. Playlists are confusing, “moods” is very limited and there is no “activity” filter. The other day I was listening to kids music with my young children and next on the playlist was Drake... ?! Hey Google, get your algorithm right..Alcd57Version: 4.03

Not as advertisedMight be good if you want to pay the monthly premium, but free version you device has to be on and in the app in order to work. Drains battery quick and turns off unless you have premium package. Zero stars from me I’d rather have the google play music back..Merlin963Version: 4.02

Don’t downloadThis app is great if you like being screwed over. This is not a good deal. I can’t access music I’ve downloaded if I move off of the app unless I give google my money. NO THANKS. I’ll use a different service. Google is rich enough why should I pay them to listen to my music..GooglesrippinguoffVersion: 3.88

Beta versionSo many things missing. Update. So many things still missing or just not working. Maybe an Alpha version after all..SnyglyVersion: 3.79

Google play transitionThe transition from google play to youtube music is just abysmal. There is no option to purchase individual songs or albums like before. You can only stream music, which you can’t even turn your screen off for unless you pay for premium. This is youtube’s bad take on spotify and I would not recommend it at all. If you want to stream music for free or as a subscription, apple music and spotify are far superior options. I have spent hundreds of dollars building a library on google play and I hate to see that I can no longer expand said library because of this transition. I will be switching to spotify because I am left with no other option..No longer a tinder userVersion: 3.79

MONEYThis is proof that google has been bought out by EA.Ojy86tVersion: 2.57

So much worse than Google PlayThe most frustrating thing is that it never remembers the song I left off at and then I have to navigate a 200 song playlist to figure out where I was. This is made worse if you shuffle a playlist. For the love of god please track the song position in iPhone storage so it can resume where I left off..MikewoloVersion: 4.07

LMAOAOAI was excited to finally see that I could literally listen to all the music on YouTube that I can’t find on Spotify until I read that u have to buy the premium version for background playing. Lolol what a joke..FuzzyFuz097Version: 2.55

Not working as expectedClick on song. Get random other song. Deleting 2 min after installing..Dragon of Air and FireVersion: 5.17

Disappointing TransitionWas forced to transfer to YouTube Music from Google Play and I hate this new app. The interface is totally chaotic — it’s difficult to narrow down navigation and it’s too stimulating, even with the black background. I don’t like how other users personal playlists are mixed with YT Music’s playlists, and I don’t like how my own playlists are mixed with premades. I also don’t care for the videos. If I wanted to watch something, I’d go to YouTube... I don’t need the prompt to watch. I also just spent 10 minutes reorganizing a personal playlist by artist’s name and when I exited, it completely reset. Waste of my time. Even the web-interface sucks. You can’t sort your playlists by title, artist, etc. I liked how Google Play had genres, moods, decades sorted — this new way has no organization and less channels. I pay $15 a month for my family to use this app — it certainly doesn’t feel like it comes from Google..Nessa.eveVersion: 4.07

Terrible !!!I used to love YouTube music and used it all the time now with the updates I don’t even get to control the music I listen to??? Sure I get to close the app and still listen but I don’t even like what I get to listen to. This is just terrible...Awesome girl 😘Version: 4.53

Worst version of SpotifyBad.Hihohiho34Version: 2.35

BTS DESERVE BETTERFirst of all it’s already a bad app because you literally can’t do anything until you pay and plus they are snakes who took away almost 100 million views from ON by bts I hate the app even more now.ArmyOnVersion: 3.53

Expensive comparing with apple & SpotifySo Expensive, I would rather choose Spotify over this.unless,they introduce ‘’audio only’’ option otherwise it’s overrated..Lala umumVersion: 6.31

Need a subscription to play any musicI downloaded YT music and tried playing a playlist of my favourite songs on it, instead it just asked for me to pay a subscription for YT premium just to play on demand music 👎👎.QrankyYTVersion: 6.31

Not even the track I want!When I click on a song, I plays something totally different, from a DIFFERENT ARTIST. Do I have to absolutely pay premium to have the basic? Why bother when I have iTunes. If I want a specific song that isn’t there I’ll go on regular YouTube..Music_lover225Version: 5.17

Why do we need to pay to listen to music?!Horrible app music helps me stimulate and I am not paying 160 dollars just to listen to musicians😡.Froggy friend$$$Version: 5.17

Awful musicAwful app messy layout too much to look at all at once messy uncontrolled selections always making you listen to artists that pay for views I don’t want to give sympathy to pathetic artists that don’t deserve any recognition everything is drugs and sex it’s disgusting awful truly awful app.UhaleksVersion: 5.17

Absolute dogwater without premiumWithout premium this is literally just youtube except it only has music, and i can’t play any songs i like because it just puts on a bunch of related songs the moment i select something. there are no advantages to this unless you use premium. you can’t even listen to music without the app open, which just completely defeats the purpose of having a music app in the first place. unless you’re willing to waste money on premium when you could easily just go to spotify instead, there is absolutely no reason to download this app..Barack Hussein Obama II (real)Version: 5.14

YikesIf you asked me a few years ago to rate it, i'd give it 5 stars. Now in order to do anything you need to pay for the subscription. Waste of my time..XxxxyzzzxxxxyzzVersion: 5.14

New updates make it awfulFollowing the standard of Spotify, YouTube music makes you listen to whatever song they choose for you unless you upgrade. You can’t control your play list, or even if you listen to your actual playlist as they add in other songs. It’s full of ads and is just generally terrible. The paid version only offers what the free version should. Instead of competing in a market they’ve lowered their standards to meet the base of what other apps are doing. Gross..Peobe 778889Version: 5.04

You need money for this appIt’s like asking if someone if they want a certain food, they agree, and you still say you don’t want it. Oh you wanted to listen to this song? That’s too bad because you don’t have premium..Pu55y d3stroy3rVersion: 4.57

It was goodSince the new update you can’t listen to the song you choose and instead you start a radio? But we can have background music. but overall 1 step forward 2 steps back.Bob9378925592016194Version: 4.54

The new update is terrible.Bring it back to when it was free of your choice to play whatever you wanted! We didn’t really care for ads but I guess that’s what caused this update for money huh :/.XuiigoldenboiVersion: 4.53

Horrible appMost horrible app for music you can’t pick a song. you can only turn on the radio now so you can’t listen to the songs you want so what’s the point in having a search bar.Bigman 1146764Version: 4.53

Feature starvedI'm on the YouTube Premium family subscription and this app needs to catch up with many useful Google Play Music features that I'm used to. Also misses downloading latest Library additions. Misses Show All Albums for some artists. Could use offload download/ playback on Apple Watch without the phone. Shuffling and randomization algorithm is far inferior to Google Play Music. Some songs that I had on Google Play Music playlists simply fail to load offline on YouTube Music. The list goes on... I've considered switching to Apple Music several times but I much rather this app getting right..Sy_Version: 4.02

LiarPromised to include free background play for Canadians beginning Nov 3rd 2021, 2 days have passed, still nothing happened..Emerald DreamVersion: 4.52

HoribbleI downloaded this app and sighned in then it started saying sighn in error. I tried closing it then deleting it and re downloading it and it still didn’t work this app is a pice of crap.Ali_Cro_and_coVersion: 4.05

Disappointing!I thought you’d be able to finally listen to music with your phone off without it closing but if you want to do that, gotta buy premium. extremely disappointing.Mama RavVersion: 4.05

Sucks have to pay to listen in background bruhJust download Spotify.DieyokunVersion: 4.05

Forced outI used google play music for many years and found it better than Spotify. Now I’m being forced into an incomplete app which I’ve seen ignores your preferences and recommend garbage. No thanks, I can turn on the radio for that. Because of the discontinuation of google play music, I will no longer be subscribing. GG.GdeyjvcdgjvcfhbbVersion: 4.02

Limited on Apple WatchContrary to the iOS version, it is severely limited on Apple Watch. At the moment (Oct 20, 2020), you cannot listen to your purchased library without going premium. This is simply unacceptable. I am not interested in Streaming app as I have bought my music collection already..Aemilius PaulusVersion: 3.88

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