DVC Planner Customer Service

DVC Planner Positive Reviews

Follow up to September 2015 reviewAs the subject line indicates, this is a follow up review from September 2015. I emailed the developer with the issues I was having this app, and within a day or two he responded. He seemed to genuinely want to help to improve my experience with the app as evident with almost a half dozen back-and-forth emails. Initially, although he tried several angles and ideas, he was unable to solve the issue the app was having with my iPhone. I had written it off as a failed attempt when I received a follow up email about a week later. The developer had continued to toy with different solutions until he happened upon a resolution that was effective. An update was made shortly thereafter and the app has worked as intended since. The fact that a solution was found is not what impressed me. It was his willingness to establish correspondence with me as an individual to try and resolve this conflict. I hope that more app developers demonstrate this quality. I am an iPhone user and always maintain the latest iOS updates..DVCshaunVersion: 5.1.3

Awesome App!!!I have had this app for a while and haven't used it much, but I just started going thru all the features and it's my new favorite DVC app. I love that you can tap on the booking dates and it adds it to your calendar, what an awesome feature. This app is well worth the couple of bucks. Great job!!!.CarmelVersion: 3.1.2

Easy, fast, accurate, save your plans, provides call dates!The points calculator is very easy to use and is very fast and accurate! It works great and I like how vacation plans can be saved. Another helpful feature of the DVC Planner app is how it gives important call dates. 5 stars!.DisneyEchoVersion: 0

Love My DVC Planner!I love the latest version of the DVC Planner app! I really like the newly-added email and reminders features. Also, It's great to be able to check required points for a DVC stay on a whim. I just reach for my iPod Touch and start up the app! I hope that the app continues to be supported in the future..ISwanetteVersion: 0

No frills point chartThis app is very helpful in having the point charts right at your fingertips. I think it could have been better with more picture or a more appealing interface, but all in all it is a great application for just .99 cents. It works much easier than the DVC website point calculator..Ecr4Version: 0

Fantastic appThis is a great tool to help me plan my disney vacation club vacations. Easy to use and now I can even email my plans to myself or to my family. Every DVC member should have this! Thanks for the work..SkaissVersion: 0

OkAfter a few minutes crashes. Needs latest iOS update I hope they fix as I do like it Update.. I emailed developer and fixed issue on the next update and let me know about it.UzulVersion: 4.6.5

Great app!Gives me points, calculates them, 11 & 7 month booking windows, etc. Very cool. Only thing I'd like is a room # map like disboards has. Pics of the rooms/resorts would be nice too Very awesome app and def worth the money!.JediMasterAdiVersion: 0

Good, not great....yetOverall a very point calculator for new & old DVC members for DVC resorts, but lacking in many other areas - Disney Cruise Line, other Disney resorts such as Grand Floridian, Port Orleans, etc. Definitely needs some good solid updates, but sufficient for base use..Pcdoc2010Version: 0

Great app!Have really enjoyed using this App. Makes looking at various options very easy. When will it be updated with 2011 point chart? Thanks for putting this together..JrbdadVersion: 0

Ok needs workThis app does what it is supposed to but is not real intuitive. Also, the select dates button allows you to see the arrive date area but the depart date area is just barely visible and very hard to select..JimmostVersion: 4.3.1

Doesn't Save DataThe new update makes it much better. I like to be able to save the trip data..EguidareVersion: 0

Dvc plannerI think that this app is really good. It helps me manage my points and when I can call in for a reservation for dvc and meal plan too...MESteuerVersion: 3.2

Good but like to point out a minor bugWorks good. Great that BLT is now added. However, I like to stay arriving Dec 27, 2010 checking out Jan 1, 2011. This is all still in the 2010 point chart but DVC planner will not take Jan 1, 2011 departure..Tink00059Version: 0

Easy!Very accurate and easy to use. I love planning my vacations on my iPhone. Thanks for this!.MamiejaneVersion: 0

Please Fix Newest UpdateI updated today (Feb 2) and every time I open a saved vacation it keeps crashing when I scroll....MbrisbinVersion: 0

What a DVC App Should BeHelpful. Let’s me see where I've allocated my points and helps me plan future vacations. Love this..PRmamidedosVersion: 5.9.7

DVC Planner does almost everything but make the reservations for DVC ownersThis app is my go-to DVC management app for mobile for several reasons. I continue to use it, even with the enhancements made to the Disney Vacation Club official website. Why? Because it gives instant, saved access to reservations, contract details, and, importantly, remaining points totals without having to log in via a website. (1) Reservations: Track existing reservations, rather than simply showing points needed for reservations. Importantly, you can assign the points from individual contracts. Calculates the dates for dining reservations, etc. And, it tells the dates for housekeeping, without the need to try and remember - something that I can refer to on my mobile device during the stay, without having to log into the DVC website to check. Available under the Saved Vacations tab. (2) Contract details: It is capable of maintaining these details, including use year and month (very important for accurate tracking of eligible points remaining - or for banking or borrowing). And, this works with multiple contracts, as well (an important capability for tracking your points if you own at different home resorts). Available under the Contracts tab. (3) iCloud syncing: For your iDevices. Chosen during initial setup. (4) Points total(s): As mentioned above, it doesn't just track points total for a single home resort. It tracks points totals for all of your home resorts if you have more than one. So, if you want to know how many remaining points you have for a specific home resort in a specific use year, you can track that. This really is a very helpful feature w/regard to home resort reservation planning. Simply put, I can quickly look up remaining points available for multiple resorts by use year in the Points Summary tab. I have used this app for several years because it does all of these functions. It’s not just an app for planning purposes. It allows me to track my reservations, my remaining points available by use year and home resort(s), and more. It does just about everything but show me what resorts are available for reserving or making the reservation. Frankly, it’s quite remarkable that it has the functionality it does, given it’s a third-party app. In my book, that makes this great - one that I continue to use..Mitch _Version: 5.0.1

Need floor plansShould include floor plans on resorts.GzerilliVersion: 4.3.3

Seems to be okayBut didn't ask what year my DVC contract is from. That will make a difference in points calculations when the points have changed a lot from what I use versus someone who buys in in 25 years. Also, doesn't seem to keep track of how many points I have used, borrowed, etc..TzuhouseVersion: 3.0.2

Great app!Just became a dvc member and this app makes it easy to figure out how many points are required for our trip. Also stores our info and use year. Gives a great description of the resort but needs more pictures!.New dvc memberVersion: 3.0.1

Awesome App!Definitely the best DVC planning app out there. This is the only source you need for all of you planning. The recent updates give you a very detailed look at each of the resorts. If you are a DVC member, you need this app!.Mgriss28Version: 3.0.1

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DVC Planner Negative Reviews

What A Rip-Off!If I could give zero stars, I would. This app keeps crashing every time I add or delete information, such as contracts or vacations. Bought the app for $1.99 plus tax, just to experiment with, and there are bugs galore! Anyone wishing to buy this app….caveat emptor!.ThanosWasTheHero2018Version: 9.4.3

No longer as goodI have used this app in the past. It is not as useful as it once was. I cannot add/edit reminders on saved trips nor view the mousekeeping schedule, both functions which were useful in the past. Tried to email about the issues as the app description recommends only to have the email bounce back. It's only usefulness now is to check on the number of points required..Mike D in PAVersion: 4.1

No so good.If it were free, it'd be just okay. Definitely not worth paying for as the information is out of date in some descriptions and calendar feature doesn't have a true pop up view to visualize. Lots of other clunky interface and planning issues as well. Doesn't seem like this app has been serviced in about eight years. Going to uninstall and use another free app instead..Omega YetiVersion: 5.7.2

Don't waste your money!This does nothing more than log a contract number, home resort, and point value. It needs to at least ADD banked points to current year points and remind you to either use or bank points before they are lost. The note pad that comes free on iPhone and iPad accomplishes as much as this app does..Toodle-oooVersion: 3.2.2

Don't waste your time.. Get D-point instead!!!Messed with it for over an hour! Trying to get it to work right. Added my contracts and up coming vacation. The initial use year is messed up, can't put in 2014 or higher. Doesn't let you make adjustments to point totals! It's bank, borrow, transfers or nothing.. Download D-POINT instead!!!! Much more user friendly!!!.PawsMuiscVersion: 4.6.1

Don't bother buying thisThere's no way to do a running total of your points, no reminders about Use Year deadlines, no options to keep waitlist data in one place. In fact, no way to do much of anything. Make yourself an Excel spread sheet with all the info above and you'll have a better Disney Vacation Club management tool..IcydogVersion: 5.0

DisappointedDo not purchase if you use your points outside the traditional DVC resorts. No way to track Disney Cruise Line, Adventures by Disney, RCI exchanges, etc. If you use your points for any of these, the app is useless. Just wasted money. Add these into it then I will be able to use it..MA46RRVersion: 3.2.1

Update not goodUpdate has not worked. Opened for the first time after update, asked the iCloud question, and then crashed. Crashes everytime I try to open it..Zpr123456Version: 4.0

2011 ?Come on, update for next year. Those of us travelling in Jan are well into the planning stages, and I always travel in January.Y2khardtopVersion: 0

Please stop deleting me saved vacations!Everytime there is an upgrade, my saved vacations are deleted. Please stop doing that!.MassHockeyVersion: 0

Doesn't WorkThis app worked great with the 5.1 OS. Sad to say that it is not compatible with OS6. The app shuts down as soon as you try to save any info..DVC memVersion: 3.2.2

Helpful HoweverI like how it saves and calculates pts. But I should have read closer I also wanted it to manage my points tell me how many left, borrowed in each year. This is where I need help..LGustinVersion: 3.0.1

It's a point calculatorI should have stuck with my gut and saved my buck. It's a point calculator that can save your trip, plain and simple. Is it too much to ask you to at least give me the points charts too?! I know they're in there since it uses them to calculate the trip! Also, don't give the the Rolodex date selector, give me a mini calendar so I can "see" what days are the weekends. Maybe even color code them to correspond to the different point seasons. it would also be great if it was a little smarter and could calculate more complex vacations such as when you're staying at two different resorts in the same trip or booking more then one room. And if you really wanted to blow me away, make it track my points. You would have a runaway hit then..Texasaggie96Version: 0

Does not manage multiple contracts wellWasted my money on this one. It would work well for a single contract but we have a contract from 2009 and another from 2012. Both our contracts are SS for Oct use year. The app added the two together and gave me total points which is nice but I want to view the contracts separately and with a combined total. Also the second contract points do not start until 2012 and I couldn't easily get it to work with the two different start dates..Ippi24Version: 3.2.2

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