AP News Customer Service

AP News Positive Reviews

Best News App!This is the last legitimate news source we have left, so grateful for AP news..Sarah_AshleyxoxVersion: 4.0.1

Text too smallPlease provide text sizing options. The article text is small and somewhat hard to read..PineyWoods1298Version: 4.0.1

PBS NewsAmerican news is too political. Thank you for giving just news; no slant! You are very valuable in this world!.SodoneLVersion: 4.0.1

Change isn't always goodThis app was fine until the recent change. Now it takes forever to load, the popups are overwhelming the load up time, the popups are too easy to click on, the format for picking sections isn't as good and you can't adjust the settings. All I can say is why?!!? The news is great! The app is terrible! It's like they made it for a computer and not a phone. Disappointing 😢.NoMeans NOVersion: 4.0.1

Beautiful UpdateFinally—an extremely well designed version of the app that’s worthy of AP’s news..PghAppVersion: 4.0.1

Better nowThanks for fixing the glitches after the update. Much easier to read/use.Avid AP fanVersion: 4.0.1

New Format OffputtingI’m not sure I like the new layout and format. It’s too “In your face”. I prefer more of the old list format, although it could definitely use improvement around the order of presentation and elimination of duplicate entries for the same article. I would like more control over what I see in the app and what I don’t see. Also the search function still needs work. What happened with the AI beta search that was briefly available? In any case the search doesn’t find articles that I know exist and returns way too many irrelevant articles..Es Cargoe xVersion: 4.0.1

Why do news alert banners disappear almost instantly?When a red dot appeared on my AP icon, I could click on AP, and the page would come up with a banner headline—blue or red- would appear across the top of my iPad screen. If it interested me I could click on it and read the story. No longer. Now the banner disappears before I can read the second word! This has gone on for Months. Why?.BeesKneesGrannyVersion: 4.0.1

New app format needs workLove the AP, love the reporting, hate the new app layout Many reasons, different sizes of story bylines/images, seems more chaotic, but mostly no date on those bylines sections. Clearly a step backwards..G-LendVersion: 4.0.1

Excellent news coverageKeep up the good work.UncateeVersion: 3.52

Some shortcomingsI have trouble finding the most important stories on this app. Compared to the Reuters app which I used to use almost exclusively, the AP one seems to have less organization or at the very least, less prioritization of top stories. I would like to know that the feed curates for only what is important. On the AP app I find myself scrolling and scrolling, which is not what I want..Ads make this a terrible appVersion: 3.54

Neutral, factual newsThis is one of the few media outlets that provide factual and neutral news then I feel I trust. I hope it stays this way..Broc OllieVersion: 3.51

Keeps crashingKeeps crashing after a few days when starting the app and it does not start. Have to delete the app and reinstall to get it working for a few days before it starts crashing again..A1callVersion: 3.51

Boo auto play videosWhat the title says..Cauchemar1Version: 3.51

Borrowed don’t worryLocking myself out maws jaws was a great idea when it worked so hard I didn’t get any sleep.AenyeaVersion: 3.51

Good and fast source for newsAn excellent app that I check multiple times a day..ChazO51Version: 3.51

Notifications disappear!!UPDATE 2023-12-17: Version 3.51.333 V3.51.333 Notifications disappear!! Whenever I click on an individual notification, it immediately takes me to the article in the AP app. This is a grand thing! However, all of the remaining AP notifications disappear from the iOS Notification Center. This would not be a problem if within the app there were a place to see all of the latest notifications, but there is not. Please fix this problem. It has been ongoing for at least a year or more. Thanks! V3.10.1 Uninstall Reinstall UPDATE 2020-10-23: Version 3.10.1 Uninstall and reinstall app fixes issues. V3.9 Crashes at Splash Screen UPDATE 2020-06-18: Version 3.9 Sigh. Still the same. It cannot get past the splash screen on my iPad Pro 9.7”. It crashes every time. It does however launch successfully on my iPhone 8 running the same iOS. (At least the Reuters and UPI apps are still working on iPad.) ROLL BACK TO LAST STABLE VERSION, 3.7!! V3.8.5 Crashes at Splash Screen UPDATE 2020-06-18: Version 3.8.5 Sigh. Still the same. It cannot get past the splash screen on my iPad Pro 9.7”. It crashes every time. It does however launch successfully on my iPhone 8 running the same iOS. (At least the Reuters and UPI apps are still working on iPad.) UPDATE 2020-06-11: Version 3.8.4 Ditto. Still crashes and will not go past the splash screen. Please ROLLBACK TO THE LAST STABLE VERSION 3.7!! UPDATE 2020-06-10: Version 3.8.3 Still crashes and will not go past the splash screen. Please ROLLBACK TO THE LAST STABLE VERSION 3.7!! UPDATE 2020-06-06: Version 3.8.2 Sadly, still crashes at splash screen. :’( UPDATE 2020-06-03: Version 3.8.1 Love this app! But … latest version crashes at splash screen on an iPad Pro 9.7”. :( UPDATE 2018-06-22 Fixed!! :) ORIGINAL REVIEW It’s 2018. It’s iOS 11 and iOS 12 will soon be upon us. Yet, this app still cannot take someone from clicking on a notification straight to the story in the notification. It’s ridiculously annoying! You click on the notification, and all that does is open the app. Then, you are left scrolling, and scrolling, and scrolling some more, sometimes for a story you can never find! Fix this..SpikeTorontoVersion: 3.51

PasswordUpdating my password is not working. Very frustrating..Old guy 56Version: 3.51

Accidental side swipe resets page…every time! It’s very frustrating to try to find your spot in a long article after the page resets because you accidentally happen to do a slight sideways motion in one of your many scrolls. No other news app resets the page in the same situation..ArdaEVersion: 3.51

Detailed, accessible newsIt’s a good source of free news that largely covers what I want to know about current affairs..Jonath ToVersion: 3.50

Enjoy it.Thank you..Allen53Version: 3.50

I can count and trust APAP never disappoints. AP is my go to for news!.Nantar2Version: 3.50

Finally !I’m so happy to find some outlet that just tells me the news. Without any angles as such.BornslippychippyVersion: 3.45

No ad-free versionLess politically biased news However, there is no ad free version.ZeeshanIdreesVersion: 3.49

Great news coverageAP provides an excellent and quick synopsis of the important and critical news of the day in a timely manner.Chester MuiseVersion: 3.44.2

Free and Outstanding APAP is the most reliable, indispensable and professional international press service that I check with daily. Can’t thank you enough for the outstanding work and free access! A million thanks..Gabriela’sVersion: 3.44.2

Precise and accurateSimply stated. AP is real news..Neil OrinVersion: 3.44.1

Love the app.I’m glad I found it..JaycaledonVersion: 3.32

Great for news, hard on the eyesIt’s great to have quick/direct access to what is universally agreed upon to be an unbiased news source. The down side is that I’ve not been able to find a way to make the text size larger. I’m using iOS 16.1.2, reading on my iPhone, and have tried increasing text size via the Control Centre as well as through the Larger Accessibility Sizes option. This app does not appear to support Dynamic Type..CatchThisDriftVersion: 3.42

AlertsAnytime I tap on an alert, I’m asked to set my language again. Does not go to the story/headline I tapped on..DjjdjenricnVersion: 3.35

Have had this app for awhile. It’s one of a very few trusted sources.Just truth and factual information and sensible reporting. Even some investigative journalism. No sensationalism. It’s one of two or three sources of news that I read and watch..AyhusVersion: 3.26.1

Keeps Logging OutI like the AP News app, I find the quality of news/reporting is exceptional. But every time the app updates, it logs me out. I find this highly irritating and can’t seem to understand why..ShawnJB86Version: 3.31

👍Fast n accurate 👏👍Fast n accurate 👏.FraserviewVersion: 3.23

Read every dayRead every day.BlatorgVersion: 3.24

Good news sourceGood news source. Too bad there is so much repetition of stories in the app..WolfesjVersion: 3.23

AP Top StoriesJust got it and especially enjoy the alerts as it happens..Gam60Version: 3.18.1

Crashes on start upAt least once each time..Smartygirl17Version: 3.22

Re-download the app!To anyone having trouble open articles, try deleting and re-downloading the app. It resolved the crashing problems I’ve had when opening articles! Great app and great journalism. One of the last few neutral news sources around these days..MattYWGVersion: 3.17

What happened?This app no longer works. For months all I have been able to do is to receive alerts. I can’t open any actual articles or request troubleshooting without the app immediately closing. Is there still a developer reading these reviews?.ShkimmyVersion: 3.16.2

Can’t read articlesThe app is not working for me at all. Any time I want to open an article the app instantly closes..Mayday416Version: 3.16.2

Articles crashI can’t read any articles..Masterful21Version: 3.16.2

Center Left-AP is a great news source , but in my small opinion it is sometimes biased to the left. Not really big enough to deter me from reading, but important to keep in mind while I do..Gcolbou90Version: 3.16.2

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AP News Negative Reviews

Israe Gaza coverageIsrael Gaza Coverage. You fail in every instance to provide context you fail to point out that Hamas embeds in civilian residences You state this is only an Israeli claim when your reporters on the ground could easily ferret out the truth Your headline always implies unjustified Israeli warring on Hamas.Sincere enufVersion: 3.54

Irrelevant blather divorced from realityThankfully, preposterous propaganda AP is peddling is not what the majority of Americans are buying..Bosco TechVersion: 3.54

Political biasIt is unfortunate that AP can not just report the news without showing political bias. This should not be a place for opinion columns but straight news that allows the reader to make the decision..Cleveland wont workVersion: 3.54

News BiasThe news presented appears to be liberally slanted. It is far from neutral. This opinion is based on 1st hand knowledge of witnessing many events where AP selectively chose what information to include/exclude in its reporting..Pro American CitizenVersion: 3.54

Liberal and biased newsI am incredibly disappointed at how liberal, and biased this news outlet is. You guys should be ashamed of yourselves!.KRR87Version: 3.54

Half a dozen times……a dialog box popped up while I was trying to read articles. It kept asking me to rate the app, which I’d done before. If the AP keeps insisting that I rate their app, I’ll continue to give it one star..Swingin_splankyVersion: 3.54

Electorial MapWhy no Electorial Map on the App. If you do have it why is it hidden.Rvk43Version: 3.54

Awful election trackingI have used this app for YEARS and always used it in past elections. It is IMPOSSIBLE to find the vote tracking of the various elections. Other news sitesare reporting the Associated Presses election tracking, but it is no where to be found on the app not even the tracking of the electoral college votes. USELESS AND FRUSTRATING!!!.TeatmVersion: 3.54

Audio HijackCan’t be playing music when I launch AP bc the embedded video player (the news in 60 seconds) hijacks my Airplay..SandifopVersion: 3.54

Right wing biasedSanitized coverage of Trump. Editorials derived from GOP talking points being promoted as “news”.Tony from ProvidenceVersion: 3.54

No longer non-partisanI used to really enjoy the AP for their commitment to non-partisan reporting however that is clearly no longer the case. The wording on article titles has become extremely slanted toward the cause of the left and is very disappointing. As a centrist and commitment to reading all sides and a middle of the road approach, the AP is no longer a medium I can rely upon..M1P8Version: 3.54

Too many non-breaking notificationsThe app will scream for attention at all hours for not breaking news and things such as sports rankings. There is no option to only get breaking news headlines..HjFUNVersion: 3.54

The size, quantity, & quality of ads is absurdThe title of the comment says it all and has driven me into individual subscriptions to mags & papers in order to avoid the grotesque level of this app’s ads, much of which is insanely low quality click-bait as well. Do better. Do a LOT better..Lesley G*Version: 3.54

Biased reportingI have a tough time reading the news from AP as it is so blatantly biased. It seems that all your reporters are on the side of the democrats..Tahoe EricVersion: 3.54

Blatantly Biased and RedundantToo many repetitive articles, “click bait” style headlines, blatantly biased writers, and frequent errors..Celestine90Version: 3.54

Lost my respectOne sided bias news organization…deleting my app.EthhalVersion: 3.54

Too biasedMost of the articles about USA politics are slanted to the left..1st HomebuilderVersion: 3.54

Radical leftNo attempt to tell the story, this rag is so biased without any evidence it’s a joke..Tom M&ColleenVersion: 3.54

Fake newsAP has become far left a voice for extremists on the left. Not one positive on Trump. Not one..DollarbillhVersion: 3.54

Not UnbiasedThey only give positive stories to one candidate and bad mouth the other. Definitely not and ethical new agency and definitely not unbiased.MinkelingelVersion: 3.54

Too partisan.I want a real news source without the leftist bias. Use this source with caution. This had been nothing but a propaganda echo chamber the past few years. Why is all media propaganda and not neutral.? We’re getting closer to an Orwellian 1984 apparently. I’ll have to stick with podcasts for the truth and not pushed biased like most legacy media. I can’t trust Facebook, Google, AP, CNN, CBS, MSNBC or anything besides independent media. Guess I’ll stick with Substack and other podcasts. At least I can get the true clips and possibly their opinions which I can then decipher after a few podcasts/articles to decipher what is probably true and less biased than this forced fake perspective of their political view. If I wanted this perspective, I could believe the poisonous opinion of Rachel MadCow that she preaches..Aaronuws76Version: 3.54

Mid at bestToo bias..MatthewLeeCampbellVersion: 3.54

DisappointedI have emailed feedback several times with no reply, no update to issues. The advertisements cause audio from my music app to stop playing. And hijacks the player so I can’t play from my headphones. Other apps play both audio feeds at the same time ( so no excuses ) Also the pop-up alerts freeze the interface and I have to force quit..Wm Michael IrwinVersion: 3.54

Not goodVery sloppy journalism All sides of a story should be investigated and reported. Very rare to see that here. It should be much better. It appears biased but is better described as sloppy..AbbaerisBlueIIVersion: 3.52

Can’t enlarge textReading some articles is very difficult because they use a grey font on a white background and you can’t enlarge the text when using an iPhone.DdhnbxgnVersion: 3.51

Good Information, poor functioning appThe AP app has excellent information and a good selection of news. However, updates to the app over the last few months have made it function poorly. It is slow to very slow to load, often refreshes the feed shortly after loading and sometimes is extremely slow to load an article. The app worked significantly better 9 to 12 months ago..EevaughnVersion: 3.50

DisappointingI accepted the app as a valid source of news, and I am getting notifications on slap fighting! What??? Good bye.See just like this crapVersion: 3.44.2

APAfter your newest update your AP app will NOT even open ?????Your app support in the Apple Store won’t even open?????? Wasted membership……..LoveanaleVersion: 3.44

Watch 4Refuses to update on Apple Watch 4 ..HiflyerVersion: 3.41

Opinion based newsIf your looking for an unbiased news this is not it. They manipulate thinking by adding one thought into the news. I tried this and it disappointed..LeachimdiVersion: 3.38

Crashes on apple watch series 8 os 9Can’t load anything. crashes 2 seconds after launching..GoldenvikingVersion: 3.32

Unsensational, but biasedI enjoyed AP for a while because their presentation of news felt very straightforward. However, you can tell on a daily basis that they are incredibly far leftwing and the articles are written with gross bias. Uninstalled and looking elsewhere now..YournicknameistakenlolVersion: 3.28

Usual MSM crapUsual MSM crap.Marcm60Version: 3.24

Not a news app, bit a propaganda appReporting only one side of the subject, and not from both, or many, is just propaganda building machine. Move on. Nothing newsworthy to see here.Dide2387Version: 3.24

Topics don't work to curate so it's all USA all the time.I want to love this app. It's simple, the news stories come up on my Apple Watch - readable and with breaking news - but is it relevant news? No. I was happy to spend time adding topics and sorting them so I'd see what was relevant to me. But the time was wasted as I tried, then retried. And tried again. The topics section does nothing, and even if you delete an irrelevant topic, it undeletes immediately and everything slides back into default order, and it'd all USA, all the time. Add a topic and it's on the list but never appears. So disappointed to delete this..WindjadeVersion: 3.23

Garbage ReportingI was just reading an article about the guy that mowed down and killed 6 people at a parade in Waukesha. AP is using words like “allegedly” and “suspect”. Feels like they are being gentle. He murdered people. Report it as such..AP is rubbishVersion: 3.21

App crashes every timeCannot read any article without the app crashing..Ticky13Version: 3.16.2

If you open a notification the app crashesGreat resource for breaking news or in depth reporting, but every time I try to open an article from a notification the app crashes. Hopefully this gets fixed..JoshashawVersion: 3.16.2

Too much Covid nonsenseLet’s have real news be first and foremost, not Covid opinions on a politicalized issue..DjndhdidmdmxnjsVersion: 3.16.2

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