Groundwire: VoIP SIP Softphone Customer Service

Groundwire: VoIP SIP Softphone Positive Reviews

Amazing App but lacking IPv6 push notificationsI got the app working and registered and was amazed at how easy it was to get everything up and running but I was wondering why even though the app was configured to use push notifications to keep inbound calls working I would not receive any phone calls if the app was closed or in the background. I discovered that my particular service has both IPv4 and IPv6 available and when on mobile data my phone automatically connects with IPv6 as that is the preferred protocol. Would be nice if there would be an update to support that in the future. For now I have to keep the app on “normal” instead of push so sacrificing some battery life just to have inbound calling..RixTheFoxVersion: 5.10.15

No more transfer?Great product, but since the latest updated the transfer button and attended transfer buttons are no longer available. Is this feature still available?.BrinycashVersion: 5.12.16

Excellent app with a killer featureThis is a great app for family or enterprise use. Great voice quality, flexible options, nice integration with iPhone (and iPad), lovely user interface. And: After some plowing through Acrobits’ wiki and scratching my head a little, I found it supports external provisioning. That’s wonderful: you can set up simple .xml provisioning profiles on a web server (or even in Dropbox’s public web folder) and give your users a click-link that, when clicked on their iDevice, will automatically set this application up. I’ve encouraged Acrobits to improve the description of how to do this, but if I figured it out you probably can too. Really great app, and well worth the small amount of money it costs… especially considering the massive savings VoIP brings! UPDATE: after several years I remain delighted with this app. Call quality, ease of use, iPhone-worthy design... first class stuff..SanJoseScottVersion: 3.5.7

One issueI have been using Groundwire for quite a while and do like it very much. One issue I have is that when calling my Voicemail (*98) the system hangs up. I also use Bria with same config and don’t have the issue. Just could not find any documentation on the issue or possibility of setting changes..T3chm@nVersion: 3.8.23

The best Softphone Sips app out thereI was looking for a softphone app to use with my new voip provider, and this was recommended to me. Well what an app it is! There are lots of features including call recording, and what i love is I can have more than one line / provider configured with it! Now I did have some questions / issues and reach out to the developer using there help desk ticket systems and they answer right away and the reply’s were great! Giving me the information I needed to get it sorted! Thanks again guys and keep the great work up! Quality of sound is amazing!.Dr.X_in_FLVersion: 3.8.11

Much better now that call history mass deletion is restoredHandles calls well, Dev is responsive to bug reports and requests..Daj265Version: 3.8.6

Long time user impressed with the improvementsThere have been a lot of cosmetic as well as under the hood improvements lately, and I have to say I’m impressed.OvrdrvnVersion: 5.12.10

ReliableDoes the job well and I find it quite reliable for several years now.RobkumdVersion: 3.8.2

Fantastic Softphone ClientGroundwire offers more customization than any other mobile soft phone client while delivering and exceptional experience. Works great with our Netsapiens PBX..ThecybernerdVersion: 3.8.19

New bugHi It is very good app but recently (maybe after upgrade to iOS 12 or updating my app) I have 2 big problem 1) sudden disconnect while talking (without any network problem) 2) transfer not working at most time!.AleahmadVersion: 3.8.6

Good AppIt’s a good app, calls are clear and the push feature is excellent but it can be a great app if the few seconds delay of a call connecting can be eliminated, it’s not instant and can be frustrating at times.AlxdaleVersion: 3.8.11

Best VoIP App I've FoundI tried a bunch of VoIP apps to use with our Avaya IP Office phone system. None of the others worked well except for this one. It's reliable and easy to use. The setup takes some time to get used to since it's not the most clear-cut user interface, sometimes having to change settings in multiple spots. My only wish (hence the four star instead of five) is being able to push on a button and re-attempt the connection to the server. For instance, if I launch before I start my VPN to get onto my network, I have to exit out, then re-launch to get it to try to re-connect again. A quick "refresh" of the connection type of button would solve this issue. Still, even with this quirk, it's a solid buy and the best app of its kind in the app store..BP407Version: 2.5.1

This needs an iPad Ui added…Been using this App for years, like more or less since day one. But mostly on an iPad! And after all these years, there‘s still no iPad UI! This software on an (old) iPad makes a great desk phone, particularly in combination with a BT handset or headset. So pretty please, make this a universal app, how hard can it be?🙏🏻.Nai-DeVersion: 5.12.18

No textThe app is ok but gets rated down as there is no text feature.Y_noloveVersion: 3.8.22

Cheers to the developers!The best sip softphone! Latest update is great!.Tony_AZVersion: 3.8.27

Elegant performance, strong supportApple’s built-in Phone app should take a leaf from this elegant software! With “raise-to-speak,” a call is on speaker as long as you hold the phone in front of you, and switches to normal private earpiece when you raise it to your ear, and vice-versa. Finger-sized buttons with preferred contacts’ pictures make calling a breeze. Yes, with great power comes some complexity, with settings scattered all over the place, but there are presets for many providers world-wide (hundreds?), including my American and Italian VoIP providers. If you don’t have a preset, be sure you have ONLY the provider’s supported codecs active, and in their preferred order. Support is spectacularly on-target. Send in a log, and they’ll diagnose the problem and suggest a setting change to get you talking again. Most important, though is performance, where Groundwire shines. Anticipating a trip to Ecuador, I bit the bullet and bought the in-app G.729 codec—costs as much as Groundwire itself, but it provided landline-quality connections throughout the trip. On cellular data, you have to answer incoming calls quickly, though, because by the time the push locates and gets to the iPhone, launches Groundwire, and activates the ringer, the call might have reached enough rings to go to voicemail; often in weak signal areas I have to call back, so I’ve increased the time/rings before VM..Gib HenryVersion: 2.5.5

Must-have companion for heavy phone usersThe software has almost all the features you can think of. I particularly like the auto call recording. It is really impressive how they managed to have so many functions in one software. As additional features I would like to see I quote (1) the ability to automatically transfer GSM calls to SIP, and (2) a way to replace iPhone's phone client by Groundwire..Marco FigueiredoVersion: 2.4

Great App!!! The Best!!!I wrote a review earlier, giving this a low rating and push and call transfer was not good, but since I deleted the app and reinstall, everything is great. Should hve played with the app a bit more b4 reviewing. Hve not tried over 3G yet, but will update. Great looking app as well. Update: App just got better with integrating Google Voice, now I can call directly from the app. Still haven't done testing over 3G, but I will update when I do. Will give it 5 stars if 3G works well. Update again: 3G is pretty good, still have a delay at times, but no one seem to fix that delay problem. Make a G.2000 codec to fix delays, lol, but I gave it 5 stars now.Grandpiano981Version: 0

Truly ExcellentGroundwire has effectively replaced both my work and home office Polycom phones. Background operation using TCP is fast and flawless, sound quality is completely excellent, and the experience in general is as good as, when it's not better than, any hardphone I've used. I was originally peeved at having to buy new software after having spent $18 on the original Softphone, but this is the real deal. I've already sold a fellow iPhone user in the office on it's merits, and in two days it's replaced his Polycom IP650HD for everyday use. Excellent app..KvetchaVersion: 0

SuperbAfter trying many other iSip and iPico and other sip client, this software without any doubt is the best, it has great High resolution UI, reliable and friendly interface, advance settings, all codecs support, tls sips and udp support!!! Real background working and extremely usable and robus with my company secure and insecure sip servers!!! It's really deserves every cent I paid for and for the codec and I highly recommend it! Don't waist your time with other client this one is way better!.Mahmoud84Version: 0

Powerful, stable, amazing SIP clientThis is by far the best SIP client I have come across on the iPhone!! It's so stable and just works!! Can't get over how awesome it is :) Groundwire is VERY customizable with options like number rewriting but still easy enough to use for basic users (basic users might want to look into Acrobit's other version "Softphone" if they are looking for a slightly cheaper alternative). I also purchased the G729 addon - brilliant!!.RapidblueVersion: 1.5

Works better than any other VOIP appI've tried almost all of the other apps available today for VOIP for a hosted FreePBX server and nothing has worked consistently unless I've left the app open in the foreground. Groundwire allows you to do other things on your phone and alerts you to incoming calls with a notification whether it's in the foreground or not. Very solid app and very well done. Worth the money if you need a mobile SIP solution..FshultzVersion: 2.5.5

Best SIP SoftPhone App for iPhone or any other SmartPhoneI have been testing this app, for all day, and it has been working perfect. If acrobitz softphone was great and the best, this app goes into an other level. I use this app alot and i recommend it without any doubt at all, to my customers that i give them support with they pbx's. Push notifications has been working fine without a problem at all, voice quality is superb and the new features like conference, transfer works very good. It worth the 11 bucks. Also G729 works very nice for 3G without a glitch, it will vary on your ISP or Cell company. if you dont need conference, transfer i do recommend to go into the Acrobits Softphone - SIP Phone Great Release..RossrdzVersion: 0

Almost really goodThe app works really well. I've used it for pure SIP calls and calls terminating in the PSTN. Call quality is good. I've tried other apps, and Acrobit's software is by far the best available if you want to actually -answer- calls while the app is in the background. That said? ZRTP encryption is turned off by default for inbound calls. It's a hell of a hunt to turn it on, too. This is inexcusable. Outbound ZRTP isn't available at all unless you shell out another $25. You know what? That just means I'll do it from another app--a free one, like Linphone. So the outbound price is just stupid greed--I'd pay a couple of bucks for the convenience of including it, but for $25? It means nobody gets my money. The turned-off ZRTP for inbound calls, though, and the buried setting? What, only geeks deserve private calls? It's pretty lame..Me-me-nowVersion: 3.2.5

Awesome App!This app is great, works flawless and has by far one of the easiest UI and setup out there. Great customization options! Also is a great thing that you're able to do encrypted calls with ZRTP. Not cheap but totally worth it! Also great thing being able to do calls with GoogleVoice. I totally love this App. And the support is really great! Would like if callcentric balance would show up..DirtMcGirt!Version: 3.1

AmazingIve tried all the other SIP VOIP apps and they all had issues. This app has every feature I can think of and is easy to use. Every phone call rings perfectly. This app takes up some background resources since SIP phones need to be constantly connected. Therefore, if you use this app, try to close other apps for efficiency..G2akaJTVersion: 3.3.4

Good App with GV IntegrationGoogleVoice integration is what convinced me to purchase this app. When dialing out with my GoogleVoice account, my Gizmo5 account never seems to receive the call (however, sipgate doesn't seem to have any problems receiving the call). It may be a problem with Gizmo5 but I don't have any problems receiving calls otherwise with my Gizmo5 account, so who knows..Sai ko sanVersion: 0

Best SIP client I've testedGood: Seems to work well, both outgoing and incoming calls. Lots of options to make it work with your SIP provider. Doesn't waste battery life with the app constantly running. Bad: Interface design isn't as clean as the default phone app. Can't select Apple ringtones, must use third party. Both of these complaints are relatively minor, though..Esa the CatVersion: 1.9.1

Awesome app.This is a great, reliable, and easy to use app. I had 10 other SIP apps downloaded and was testing them out, after I used this one for a couple days, deleted all the others. This is the only one that met my expectations. Great app, no problems so far, lots of great options, would defenatly recommend it if you're looking for an SIP client..D.RobVersion: 2.5.5

Ups n downsThis is a potentially great app, but it fails in some aspects. For use w/ Google Voice, the integration is poor. This update (v1.3 - iPhone 4) had my hopes up, but when connecting an outgoing GV call to Gizmo within Groundwire, I'll get up to 5 incoming connect calls. On these calls the keypad is useless, and only picks up maybe 1 out of every 4 keys pressed. The push settings could also be more user friendly. Hopeful for resolution..SalahHamzeVersion: 0

Works well, but needs rebrandingThis app works fine with VoIP.ms service (although I had to turn secure calling on over TLS and fiddle with the CallerID settings for it to work with outgoing calls), but it looks dated with the old colour treatment and logo. Is a rebrand coming? Also, a responsive design for iPad would be much appreciated. Other softphone app publishers are already embracing the iPad. And can you explain the need for data collection when other SIP softphones apps don’t need it to operate?.Jay AarghVersion: 3.8.30

Works great with VOIP.msI’ve been using this for about a year and I’m satisfied. I really do think the UI should get a refresh though..MindcruzerVersion: 3.8.37

Great for multiple lines and texting!I have a couple phone line setup with VoIP.ms, which also supports texting. The Groundwire app is great as it allows me to switch between lines easily, and also send and receive texts from those lines too! Only slight challenge I’ve had is related to speaker phone kicking off when the screen goes to sleep while on a call. It’s minor, and I’ve reported it. Great app! If you have a voip line, don’t cheap out, use this full featured app!.MotoDCVersion: 3.8.19

Best SIP client by farI have tried many Sip clients I and the quality, features, and convenience of Groundwire is by far ahead of anything else. Have been using it daily for more than 2 years now and the only complaint is that they don’t make a desktop version of the same app (for Mac)..Alex SeidlitzVersion: 3.6

Has more features than most VOIP appsAfter trying Bria Solo and then Bria Mobile, I still was not getting any incoming calls despite a port change as recommended by VoIP.ms. I downloaded Groundwire and it worked within a few minute’s setup. That alone made it worth the cost as I spent hours trying to get Bria to work. One thing I’ve noted is that even though I’ve set a ring tone that’s different than the default, incoming calls still use the default setting. Have restarted the app and the phone but despite Groundwire showing I’ve chosen a different tone, it’s still using the annoying default (loud old telephone) tone. Hopefully the developers have a solution. Great app otherwise. Follow-up: Once I submitted a support ticket, Devs were quick to respond. I didn’t change anything on my settings for the ringtone but after a few days, it is now remembering the one I selected. Thanks!.Rajp99Version: 5.10.15

Since update having troublesI’ve used this for a year and other than conflict with my vpn( which I shut off when sending message/calls). It ran very well. I even used it in another country. Since the recent update I’ve had nothing but troubles. Tech service seems to want blame my vpn but I always shut off to send a msg ( incoming works fine). Not happy with the support on this app.JeweleryjulieVersion: 5.10.15

WorksWorks better than anything else I’ve tried. Keep the code nice and small, fast and clean. That’s what I paid for. If you want to add some big fancy features do it with plugins. The price is a tiny bit steep but I know it works, so I don’t mind buying an app that works. I don’t like buying plugins on top of that, feels kinda lame and cheap, but meh. Just work on keeping the app as lean and clean and fast as possible. Optimization..ClemMortonVersion: 5.9.68

RicoOk first this app just works. It connects when you turn the phone on and doesn’t drop service or calls don’t come in. My experience with it - it’s SUPER reliable. If your a business owner and want a mobile trunk for when you leave the office. This is bang on and literally I could just use this and not have a dedicated office phone it’s that good. Yeah the interface is dated but my first and primary requirement is that I get my lead calls and make calls without it dropping or having horrible quality. Honestly I can’t shut up about it. The recording is super important to prove customers said something they are denying later or problematic customers. It just has everything you would expect in a sip desktop phone. I use a iPhone and my voip provider is voicemeup and it is absolutely a rock solid reliable setup..KanadaDadVersion: 3.8.48

Update the version to work with iOS 16.6It still works on my old iPhone with iOS 15.7.6 but doesn’t work on iOS 16.6 Will appreciate you patch the app..User of GroundwireVersion: 3.8.48

Fantastic !!Been using SiP phone at home since 2 years… transfered it to cell phone and so far so good !!Many thanks for this reliable application !!! Works perfectly !!!.K-UniKVersion: 3.8.37

Bluetooth issues resolvedThe app works fine on an iphone. I would not use any other app than this one as it has a great intregration with callkit Some issues with bluetooth. Could be apple or them. That’s why 4 stars..Dutty.persianVersion: 3.8.22

Best VoIP app I’ve usedYes, you have to pay for this one but it is worth it. I use it with VOIP.ms and it works very well. Reliable, doesn’t chew a lot of battery in the background.SwgilesVersion: 3.8.34

Good outgoing, unreliable incomingThis used to be one of the best apps that I have found for the iPhone. Some of its options are arcane but help is quick and useful. However, recent versions have become unreliable with incoming calls..TvbgoneVersion: 3.8.30

ReviewApp stable functionality is great. Push notification is works well. Wish list: add support for car play..Volga629Version: 3.8.27

QuickdialOne of the latest updates just erased my quickdial list. can someone look at this to prevent it to happen in next updates?.Cata_CanadaVersion: 3.8.26

The Callkit works pretty good on old iPhones but not iPhone 12 ProI bought both softphone and Groundwire. Both of them announced that they support Apple Callkit. But actually this function only works on old iPhones. I upgraded my iPhone to 12pro recently and the Callkit doesn’t work anymore. It’s still the coolest app in class though. Hopefully the developers will add Callkit support for 12pro soon..Suriv520Version: 3.8.24

Flawless, tried numerous other apps, this is the best! Worth the cost!Thank you for creating an amazing VOIP app on iOS. Have tried many others, this is by far the best. Works flawlessly, maintaining connections through cellular, wifi and low signal environments. Push notifications always work in real time and callkit support has no noticeable change in battery life. Love the ability to force different codecs for wifi and mobile. SMS functionality works well, albeit with a short (<15 second) delay that may be due to my provider. Support responded quickly and on point to any requests. Highly recommend, worth the cost..Version: 3.8.24

Good app but lacks featuresI like this app, convenient and well organized but I wish there was an Apple Watch companion app in order to receive the notification of the incoming calls live, instead of a post-call missed call notification.NickOReighVersion: 3.8.23

Great, only one quirkMy only issue is that sometimes you will not receive notifications for SIP/SIMPLE messages if the app is alive on your phone. You have to swipe the app off the App Switcher (completely close the app) or you won’t get the push notifications. Everything else works well..LilKawaiiManeVersion: 3.8.16

Best SIP app out thereI tried a bunch, and no other one is a seamless as this one. Great App. Well done!.Jdog_reviewerVersion: 3.8.19

Voip.ms works fantasticI’ve tried any SIP apps. This is the most reliable. Use it often to make and receive calls. Most apps can make call but few can reliably receive call. Ground wire works great. Another review says it does not work on Voip,ms. It definitely does..Wrapper 23456Version: 3.8.18

Best VoIP appI use this with voip.ms and ditched my voice plan 3 years ago. It's super customizable. Acrobits, PLEASE add basic iPad support. On my landscape iPad, forced portrait mode (typical of iPhone-only apps) is brutal. I'd love to use Groundwire in split-view and slideover view. Even if full screen was a big waste space, please add this. Thank you!.Jonathan SudermanVersion: 3.8.11

+1 for great app with VOIP.msI also used VOIP.ms with this app and it works flawlessly and reliably. I’ve tried a few alternatives but this app is golden. I love the fact that it is so customizable and supports all types of secure calling. VOIP.ms recently enabled SRTP encryption via TLS and within a few taps I got this app to work with it. No hassle. This app makes VOIP calling and saving money possible! Keep it up Acrobits!.Murdoc2kVersion: 3.8.13

OMGIt is the best! Totally worth it! You won’t regret it! 👍🤩.The cool user!Version: 3.8.13

Bluetooth devices are not workingGroundwire is definitively one of the best VoIP software I know. However my Bluetooth devices are not working in the first release of IOS7..MaverreaultspVersion: 2.5.1

My company loves itGreat app, works like a charm.Maven26Version: 3.8.11

Best iOS SIP appThis is easily the best SIP app on iOS that supports push..ArrowFlynnVersion: 3.8.2

3/5So three major things wrong. 1) My phone doesn't vibrate when it's on silent and a call comes through via SIP account. Not helpful when I get a notification that I missed a call because my phone didn't ring. 2) DND should be per account, not universal! 3) This app has the most awful ringtones I've ever heard!! Seriously, fix this garbage in the next release!.IamkhrisVersion: 3.5.3

DelightedI'm absolutely delighted what these guys do and happy they got around improving the user interface. I have tested many VOIP apps and spent quite a bit of time and nothing beats the flexibility, configurability, reliability, ease of use and battery saving features of this app. No comparison to anything else on the App Store. Well worth the few dollars..RolltunesVersion: 3.2.5

Très bonne application pour la téléphonie voipTrès bonne application. Permet d'utiliser facilement la téléphonie voip comme si c'était l'application native. Seule critique. L'icône est vraiment "pas rapport". Un téléphone serait plus représentative. Bravo!.Marc BarrièreVersion: 3.5

Just worksI use this with VOIP.ms, it works great. Not sure how SMS is supposed to work, but still a well built application that doesn't waste you time..GeometricsVersion: 3.2.1

It's greatI was a huge fan a competitors sip client but recent problems with receiving calls while in background left me scrambling for an alternative. Groundwire uses push to advise you of an incoming call and that's just fantastic! Battery life is now amazing... And no more missed calls. Delighted!.Michael AspergerVersion: 2.4.6

Needs a call firewallWould be nice to able to have some sort of call screener or firewall..Vincent MahVersion: 1.8.8

Great + SuggestionThis app work very well. I am using voip.ms (on wifi, on 3g, and on lte) and I never had a problem with it. So the other guy is probably too noob to correctly configure the app. Anyway, a great new feature Acrobit should work on is: a silent ring between a configurable hours period. That would be great!!.Alain1971Version: 2.4

Best SIP App On The MarketGroundwire is the best SIP on the market. None of the others have the level of configuration and feature list. Well done Acrobits!.DNeed77Version: 2.0

Awesome!I bought a VoIP service from voipgo.ca and it works very well with this app. I get inbound calls even if I killed the app for testing purposes. Vonage seems to have inbound problem (no sound unless using keep alive option). Hope growndwire fixes it. They've been really nice and helpful so far, answering my bug request..RedashpearlVersion: 1.9.1

Last update v1.9-crashesCrashes after last update, all sip accounts are wiped, gone: and it happened several times already., needed to re-enter again. Twice crashed and closes on star up... Good thing that I saved previuos ver 1.8 and reloaded it. PS: Here is question for Acrobits - Why it does not work on 3G but with NAT monthly subcription it works fine?.VDemkoVersion: 1.9

*solved* Crashes on ipod touch 2G, iOS 3.1.xUpdate: v1.7.1 solves the problem. Thanks. This version not compatible with ipodtouch 2G, 3.1.3, crashes upon launch. You should probably update the compatibility requirements. Wish I had saved a copy of v.1.6, I will probably have to go back to v.1.4 I had backup'ed.ChatperduVersion: 1.7.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 25.3.89

Groundwire: VoIP SIP Softphone Negative Reviews

Laggy push notifications and bad UIPush notifications are a bit laggy, I often loose calls due to caller hang up. Both the UI and the overall experience while using this app are pretty bad. I also experience a giant lag right after answering calls (probably waiting for the connection to establish). Too expensive for what it delivers..M LocalVersion: 3.8

Constant issues with the quality of the phone callsThe quality of the phone calls are horrible! If you are working in the customer department this application will make your company look extremely bad and will create a negative impression to your clients..TovandresVersion: 3.8.27

Horrible New InterfaceThe new interface is horrible you can now only see 6 calls in the history at once compared to 14 before everything is way to spaced out and the font is way too big and now everything is capitalized. They still did not fix the tab bar either why are there lines on the top and bottom of it no other app does this..Abb22421Version: 3.8.3

Favorites - Phone Type now missingIn the last update all of the phone types of my favorites are now not displayed. You use to see a contact and then at the bottom of the contact image it would show “home” or “mobile”, etc. Now it shows nothing and you have no idea what number you are dialing. PLEASE FIX!.Mancuj1Version: 3.8.4

Your latest update removed all my accountsToday (Apr 9, 2022), the app was upgraded automatically and all my accounts were removed. The app was like newly installed. I couldn’t receive any call from my office and clients right now..Chalk LVersion: 3.8.31

FrustratedI’m very frustrated with this APP as of late. Missed or severely delayed texts & calls that don’t even show on my missed calls. I’ll need to find another solution for a VOIP..JMD teachVersion: 5.10.15

April 9 update broke SIP accountsAfter the update on April 9 all my SIP accounts are gone. Deleting the app does not unregister their PUSH server from your SIP server so now you can’t even use another service. Completely unacceptable..Bort900Version: 3.8.31

Last update broke itThe last update completely broke the app. Now if you receive call that not in your phone book, it only show incoming from NOT FOUND, not the phone number! This is dumb..-Zer0-Version: 3.8.4

Bugs reported but never fixedReports several bugs to support and they have been acknowledged but never fixed….WavesoundrVersion: 3.8.34

Change the icon back!!What were you thinking? This is a professional app, we can‘t have such a hideous icon on our home screens!.PrefectVersion: 5.12.8

Doesn’t let me set up my acc$9.99 full price. I try almost 1hr to set up my account and no one works for me. Look like has what i need but setting up account its not so friendly..Imperio`Version: 3.6

App erases ALL configuration!!!This has been a great software for years, but today all of a sudden it wiped out all my configuration, saved recording etc. What the heck!.WitscheyVersion: 3.8.31

IPadWhy no love for the iPad? I would be nice if the app would at least rotate. Long time user - waiting a long time for a real iPad app..ShoozlyVersion: 3.8.16

It won’t authenticateI purchased this app and tried to insert SIP credentials for the fly number PBXX but it load and says error. I need help.Ergin GorenVersion: 3.8.23

No supportBe aware that if you have any issues with the app, you are on your own, no support!.ICinezaVersion: 3.8.31

This app’s time has passed(Review removed due to discontinuation of Gizmo5 SIP service).Seany @ inameVersion: 3.8.8

Needs work, not as good as SoftphonePeople on the other end are constantly complaining of choppy audio. It crashes frequently, one time it required a hard reset of my phone and when it booted back up all the sound settings for the iPhone 4 itself were set to Apple factory defaults. I also can't really see what this offers over their previous app Softphone. I can't use TCP with my Switchvox PBX so I am stuck using their push or proxy servers or running it in the background where it won't let the phone truly sleep. I am not keen on registering my phone to a third party server, especially one in a foreign country and when I have done it in the past I was almost immediately flooded with brute force attacks by various foreign IPs trying to register every possible extension to my PBX. So, using the "always on" option, my battery life is cut in half. I usually don't condone plugging another app when reviewing and while I have been a long time fan of Acrobits Softphone for as needed use and not letting it run all the time, I must however say that if you want an app to leave running all the time and make your iPhone truly act like an extension of your PBX just the same as a desk phone, I would pass on either Acrobits apps and go with Bria from Counterpath. Never had anyone complain about call quality, it works all the time without crashing or resetting other iPhone options and it doesn't drain my battery anywhere near as fast. Oh and it's less expensive too..Billy JinglesVersion: 0

From 5 stars to 1 with this bad UI update!This app is still the best functioning with the most options and I had previously given 5 stars but it's usability took a step backwards with the V3.x update. They removed a lot of useful and vital information from the main call screen and put it under a separate menu. The fonts used for the numbers on the header are way too small and thin to see in the sunlight. It won't let you bold the font or increase the size. The new scaled text for 6+ is very poorly done, it expands the dial pad to very large numbers but makes the header even smaller than it was before. They need to go back to the way it was. This is one of those cases where there were NO improvements in the update only downgrades in usability and change just for change sake. Terrible!.Dannyt2Version: 3.2.5

Decent app, but terrible usabilityGroundwire is one of the better VOIP apps out there with great features, low battery drain for incoming calls, and decent sound quality. However, with the latest major revision (v3.x) the app had taken a major step backwards in terms of usability, even though call quality has actually improved. The usability issues have made me switch to Bria as my primary app - hence 2 stars. The all dark theme is impossible to see and use outdoors. It's very hard to see (even indoors) if Mute is enabled. Basic call related information like call duration have been removed, or hidden away. Thin fonts with low contrast are hard to read. Overall the app needs a high contrast theme. Bluetooth headset usage is now very buggy - once you mute a call, the unmute doesn't work. DTMF tones are extremely unreliable - have to switch off the headset to reliably enter numbers on the keypad. It doesn't handle multiple (merged) iPhone address books well. You might select a person's cell phone to call, but Groundwire will actually call their work number etc..ThebriezeVersion: 3.0.4

Doesn’t work at all on cellEven after update. And now i have Nothing at all. I want my money back 3 weeks of hell now..SrybcguyVersion: 3.8.1

Outdated UIThe app is functional but looks awful. It is stuck in time. I gave feedback many times via TestFlight but it does not go anywhere. This app has so much potential but as far as I see it is forgotten. The website shows screenshots of a dream because it definitely does not look anything like it is for iOS..WbtfVersion: 3.8.37

Push notifications don’t workUseless app. Push notifications don’t work. If you have the app on infront of you, it will show a call coming in but if you lock the phone it doesn’t show push notifications. I was using Bria before and it was working fine. I don’t know why did I waste money on this app.MhzzzzzzzzVersion: 3.8.30

Failed appWhere is the support? Multiple emails and logs sent and no response. App does not work with mobile data anymore when free competitor still does. Acrobits wake up.Scottbb1Version: 3.8

Totally brokenI'm already tired submitting bug reports to these guys, because they never got fixed. Basically it does not work with VoIP.ms - it takes like 10 attempts before it will be able to establish call. It becomes worse with every update, because it used to work fine..DortikVersion: 2.3

Still Crashes on latest iOSCome on Acrobits! Test your software on beta releases of iOS before Apple releases their update to the public. Groundwork STILL crashes on latest version of iOS. Please fix. I depend on Griundwire for my business line. Your latest update 3.3.2 still crashes. Get it fixed and fire your developers and testers along with whoever they report to because they aren't doing their jobs! Also, why is this app still not a universal app for both iPhone and iPad? Get it done already!.JpawelchakVersion: 3.3.2

Worst SIP app ever!Just purchased the app and naturally ignored the one 1 star rating stating that the app crashes on startup....well, the app crashes on startup 100% of the time. And the irony is that version 3.3.1 was supposedly stability improvements....I am open to revising my review once the app actually becomes usable, but as it stands it's worthless. Just checked the website and many links redirect to 404 pages, which is suspicious - Acrobits, are you in this business or getting out of it????.HinakarahVersion: 3.3.1

Don't UpdateNow!!!IT goes bad and shuts off.Gengis-KhanVersion: 3.3

Doesn’t work with VOIP.MSI am a Bria user for year and it worked perfectly except for heavy battery drainage. Groundwork is perfect on battery with push notification— but, when I pick up incoming calls it drops registration after about 30s. If you are VOIP.ms subscriber, be careful..Ah_BenVersion: 3.1

Best softphone out there ***edit***Finally a soft-phone that doesn't drain your battery in 1 hour. But for the love of god!! Pleeeeaaase give us decent ringtones. ***edit***. After a few days, it turns out its not so great. The push notification doesn't always work answering a call takes so long most of the time incoming calls end up in the voicemail. Not business grade a all. Too bad. 😔.TarantitaticuleVersion: 3.0.5

Fraud fraud fraud 👎👎👎Does not work with 3g unless u buy monthly Nat Bridge Subscription. Thats a pure rip off. 👎👎👎..caVersion: 2.4

Doesn't work what so ever on my ip pbxWon't register. Says there errors all the time, all the information was imputed correctly but still doesn't work. There are other sip phone apps that work a 100% better and are cheaper. Waste of money....Tonybro1234Version: 2.0.1

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