GasBuddy: Find & Pay For Gas Customer Service

GasBuddy: Find & Pay for Gas Positive Reviews

Fantastic!I want to preface this by saying though it may seem like a “fake” review - I promise, I have no affiliations what so ever with GasBuddy! I just know how it is to have a small business, the costs and sacrifices involved and also, the high costs you almost must pay to get known enough to make a decent living from all of your work. Therefore, I try to do my part and help out others no matter what step in the path they be at. I have yet to see anything comparable to the services provided by GasBuddy. Such a handy tool - especially when the span of pricing can be 25 cents or more within a mile! Living in such a tourist rich town has its many upsides (its tourist rich for a reason!) but the downsides come, too - and gas price hikes are definitely on my list of negatives. I have the rewards program, which was a simple process that took less than five minutes. Simply linking my GasBuddy account to my checking account gives me instant discounts! GasBuddy also lets me know where the beat discounts are. On top of that, you can earn rewards from simple tasks like verifying the gas prices when you go to stations or rating your experience with a station, (which take maybe five seconds to maybe a minute to do) and you’ll earn points that you can use to enter their daily drawings of real cash (I’ve never seen less than $100). Their are several other perks and rewards for you to be had, which tells me the company is customer focused and not looking to bombard you with ads and gimmicks. Love this app and hope this solidifies your decision to download!.MCDCTorresVersion: 5.46.0

Not perfect, but a reliable source of informationSmall issue to report: When leaving a review of a gas station, after proceeding through/past the formatted questions to the free-write section at the end, the field to type in is a centered box. This box is the issue. First, it's a bit constrictive considering the size of the font. More importantly, there is a large red "SUBMIT" button above the keyboard. It hovers directly over the bottom of the field box. When a user types over 6 lines of text, the 7th will be behind the red box and the user can no longer see what is being typed. This can be briefly alleviated for one line by scrolling within the box itself, but the problem then reoccurs at 7 lines and the 8th cannot be seen. The ability to scroll in the field box does not work any further. My advice is to both decrease the font size a little and definitely make that red "SUBMIT" box smaller. It would also help to make the field box wider. Overall, I don't know why a whole bunch of things in this app were made so big. It looks goofy and there's less information on the screen. Other sections outside of looking at the details of an individual station, things are more to an appropriate scale. I would advise consistency throughout the app by decreasing the size of some things. Please do not proceed the other way around and make things larger or your going to run into similar problems as the one I have thoroughly illustrated. Thank you for providing a reliable platform that helps every user manage their fuel spending better!.EscapeboiVersion: 701.21.24497

Needs to add ethanol free to Wawa listingGood app to ensure my local Costco always has the lowest price in town! I like to submit prices to earn the achievements just for fun of it. They, however, don't have every station in there, & even though I've submitted many stations i.e. an unmanned Marathon station, a Mobil station that's not listed as either Mobil or Seven Eleven (7-11), an Mobil listed as an Exxon, & a Mobil listed as both Mobil & separately as Traffic Wash??? Never has a station suggestion of mine shown up. Many times under add a grade, the necessary credit/cash differences aren't available or E85 is available to add but not ethanol free. E85 is almost completely ethanol, whereas ethanol free has none, so they are completely different birds. Also, some guy is leading on the leaderboard for submitting over 14,000 prices in less than 12 days. The guy can't possibly be legit. Over 1,000 prices a day. No way! He's just pushing buttons when passing stations or he's putting it so location isn't how it lists & he's just confirming whatever prices are already there. So not fair! Another guy submits prices for types of gas the station doesn't even carry, & there's no way to flag these guys or contact the app with user input that varies from the app or submit suggestions for future app updates. Also, many stations are listed as 24 hours when in fact, they're not. If a person drives for gas when really low, expecting it to open, & the place is closed & the pumps are completely off, that's potentially dangerous. Bad news! There need to be more edit submit buttons for the app user. Just putting Be aware not open 24 hours! in a station's rating isn't going to help the long distance traveler looking for quick gas from a safe location at 3am in the morning & clearly sees 24 hours listed..Sheryl AnnVersion: 5.9.1

Useful, but could be improvedI have never used the card/discount features of this app. Even so, this app is a useful tool to find the best prices around (usually) and feel like you’re getting robbed by the least amount possible at the pump. I say usually, because prices are occasionally wrong, which is understandable considering that they are crowd-sourced but still frustrating when you’ve put effort into letting the app steer you to drive out of your way to get a deal that doesn’t exist. Prices are typically correct and usually close if they’re not exact, but not always. My main annoyances with this app that the developers could do something about are the load times. It sometimes takes longer than should, even on current hardware and iOS versions. My second biggest gripe is that there B20 biodiesel is not an available fuel type. Far more B20 is burned in this country than E85, which is listed. Similarly, there’s no filter for Top Tier (gas or diesel), which I run preferentially along with B20. Finally, on longer trips, the search-along-route feature is great, but there’s one caveat to that. I’m non-route searches, the distance from “current location” to each station is displayed. I’m along-route searches, this disappears and is replaced by distance added to route. While this metric is also useful, it would be really nice to know at a glance (from list view) which stations I can make it to with my available fuel range. Overall positive and useful, but could be great with a few tweaks and new features..SteveOFresnoVersion: 6.50.0

Keep up with the timesGasBuddy was and is still a great concept, and I was happy using it once upon a time - when gas was cheaper and they hadn’t “sold out”. Times change. As they became more popular, it seems the discounts became less focused on fuel savings and more focused on cash back to spend in stores (I.e. sponsored advertising). But it came to a head with the record fuel prices and I gave up on them. At this point, saving less than $1 per fill up doesn’t help anyone like me. Maybe if you have a small car and/or don’t drive much, but to me it doesn’t help. The “premium” membership isn’t worth paying $10/month for either, because on average I’d only save about $7.50 in a month with their rate. Not worth it! But the final two nails in the coffin were this: Several times I had fueled up using my Pay with GasBuddy card on deal alerts and didn’t get the deal even acknowledged or applied in the app. CS was less than responsive about this, basically saying they didn’t know why it wasn’t working. Lastly and most importantly, they have a $75 daily spending cap and $300 weekly spending cap. I can’t even get 3/4 of a tank with $75 these days! They claim they can’t and won’t raise the cap for contractual obligations. Well, I’m gone. That does me no good. With the entire nation at $4.50+/gal now, y’all need to get with the times or lose once loyal customers such as myself..Darryl RVersion: 700.56.22332

I wish that my card workedI really wanted to give a better rating. I remember when Gas Buddy launched and the creator did a segment plugging the app. The idea and intentions of the creator are well. I just wish the card worked as well as any debit or credit card works. Sure there are issues here and there with bank cards, but more often than not my gas buddy card doesn’t work. It’s disappointing because I know it doesn’t have to be like this today. I hope it’s only me or just people who have this problem and the card works smoothly for as many users as possible. I did try and contact gas buddy about my problem but I don’t think they understood or I was clear or maybe one of them annoying customer and subscription killing chat bots tried to answer my question because they answered an unrelated question based on some similar words I used. I try not to think about the savings I am missing out on and genuinely disappointed. I gave up even using it and did not want to. I was pulling for gas buddy to be a success. I was even entering gas prices while my card wasn’t working until the last time when I entered the price an hour later when I got home and because i made the decision to share my location with gas buddy and whoever they sell it to, the app knew that I wasn’t anywhere near the gas station and doubted my entry. 😞.Blasteroid77Version: 700.93.23021

Great app/concept except for one issueI have been a GasBuddy member since the app first appeared on the AppStore. I also had signed up for the GasBuddy card as one of the pilot customers. I loved it but do not use the card anymore because of issues I had years ago with promos. I never got them so I stopped using the card. This was and is a good idea (to crowdsource gas prices). I loved the addition of other features, especially of keeping up with fill-ups. Every time I fill up at a gas station, I record it in the vehicle section of My Car. My most pressing issue is that it has gotten messy. I only keep records on one car but my car appears 4 or 5 times and the records are spread over the 4 or 5 iterations of “my car.” I see no easy way to combine them but to add and delete them one by one. Since I’m a long time user, this would take too much time and effort. It seems that every time there is an update, it doesn’t recognize the previous entry of “my car” and forces one to add your car once again. Please fix this or have some way to combine everything into the same “car.” It’s a bit annoying when you only have one vehicle recorded but have multiple listed..NycboygaVersion: 700.63.22533

Hidden GemI had this app installed on my phone for a solid 6 months and probably used it twice in that time. When I went to fill up my vehicle (2019 Mercedes-Benz sedan) last month and noticed I was paying nearly $70 for a single tank of gas, I had to find some solution that would work for my needs. This is when I realized the full feature set GasBuddy packs into their easy to use UI/UX. I have since been earning real cash back (gas back is the term - credits redeemed in fuel) every time I pay with my GasBuddy card and get to be apart of an actual community of members who are usually locals or people who visit the same gas stations you do. Can’t say enough good things about this app so far. I pay $9.99 (this is not required! The app is free and is useable without ever paying for anything). I wanted to opt-in on their $9.99/month plan for two reasons: 1. I wanted to have full access to the apps features and 2. The amount I save using this system far outweighs the fee I happily pay each month. I’ll pay for quality every time. This app is that. Try it out! Also, nobody asked me to write a review or had any impact on my opinion. GasBuddy included. I’m just here with the facts!.Taylor.TackettVersion: 700.51.22151

GasBuddyI’ve always liked this APP, but over the last year or so alone is all, I’ve learned to love it. It’s just gotten better and better every time I use the APP it seems like. It’s really grown a lot since it first started way back then, and there’s just so many things you can do on the APP now and they’ve turned it into an amazing APP all the way around. It’s almost addicting in a way, but not in a bad way at all. It gives you a good and also a very fun chance to win gas money and get points for entries to win free gas, or get gas % or gas $ back when you purchase anything from certain stores listed on the APP. There’s a good amount of stores to pick from actually. So whenever you make a purchase at that store through that APP, you get gas money no matter what. They also send you a free card to use when you actually get money built up on that card, and you’ll be able to use it just like debit card or credit card and just swipe it at the gas station pump instead of your regular bank card that you may have. It’s pretty cool actually and it really helps if you actually try it out. 5 stars all of the way..Myheroisme55555Version: 6.03.0

Can’t use the card at the pump or in store at most stationsI used to use GasBuddy ALL THE TIME, but now I only occasionally use the app to search for the best price. The card doesn’t have a chip, so no longer works at most pumps. I tried to use it inside once, so I could get the special extra-cents-off “deal,” but it wouldn’t work inside the store, either. This coupled with the difficulty finding a way to contact GasBuddy, and the need to get a new card each year that doesn’t automatically come to you and you don’t get a reminder email or a link to click on to renew, I rarely use it anymore. The whole Gas Back thing doesn’t really work for me because it requires me to SPEND money that I otherwise would probably not have spent. My time is a commodity and there’s precious little of it, and I really don’t have the time to go through the GasBuddy gas back “deals” before I shop for something I need. Most of my needs are pretty basic anyway, and the “deals” are for things I don’t need or wouldn’t use, PLUS I don’t shop online much. So, I’m very disappointed because GasBuddy used to save me money, and now it really doesn’t do anything but direct me to a station that is a cent or two lower per gallon of gas..Ex word starVersion: 700.47.22075

Highly Recommend this App!!!I truly do love this app & recommend it to everybody I know. And since I started using it... -(I THINK a year & a half or even longer ago(forgive me if it’s been less...or perhaps even more than that!!)- ...it’s only gotten better & better & better, & I totally dig confirming prices that are correct, correcting prices that are incorrect, & adding prices that just aren’t there or haven’t been reported over several hours or days. I sincerely recommend & believe anyone who drives should have this app, & NO, I am not a gas buddy shill, employee, etc.... I’m not being paid to say this or put this review up (though I wouldn’t turn down any offers there GasBuddy :::wink wink:::....lol) I honestly do believe full-heartedly in what I’m saying… And if anyone out there hasn’t used this app, just give it a shot - actually use this app (truly use it now!) for a month or 2 & you’ll realize that I’m not BSing you, & will agree with me by the first time it saves you a trip to a gas station that “usually has the best prices in town...why not today?” & lets you know the one you didn’t even know about has your gas cheaper than anyone around - AND saves you from filling up when gas prices are certain to drop the next day....after 3-4 times of that patient wait to fill up, this free app has saved you [me!] enough to get half to a full tank!!! 6 our of 5 stars, love that its interactive, people help each other out by updating prices as a community/society of people looking out for one another, & giving the people a voice and way to get greedy gas stations to stop hiking prices just bc of where they’re located - doesn’t matter in this day & age when everyone knows they’re charging 20-25¢ more than a station just 1 to 1.5 miles away. Power to the people, money in our wallets not in the tank, & best of luck to you all!!.Kameo521Version: 5.7.0

Not showing all gas stations any more!! Updated::I have loved and still love using this app. Great concept and especially when they started linking your actual bank account card and being able to use discounts I’ve really been diligent to use and tell others! My only complaint is that in the last month or so the Sam’s club and Costco gas stations have disappeared from the lineup of gas stations! I have a membership to Sam’s club and even though I may go there and not use my gas buddy card if it’s cheaper it isn’t always cheaper! I get it that they don’t give anything to gas buddy but I thought this was crowdsourcing type app. Please return the “non-participating” gas buddy apps back to the app!!!! I’d hate to have to go to another source and for this app to lose business. Update::: I checked back on the app after downloading g other apps very inferior to this one and I had turned the filter on to only show GasBuddy stations. 🤦🏼‍♀️🤦🏼‍♀️ New users,Please watch out for this and don’t make the same mistake I did!!.KitneBVersion: 700.84.22879

Flaws Needing AttentionThe concept of this app I love as it lets consumers aware of the best gas prices in the area. Your prediction option ALWAYS suggest that we hold off in buying as gas prices will go down tomorrow. A senseless option as it's not accurate. Since last update this app is difficult to open before closing completely. Once open have experience many "Something went wrong" and does accurately tally entered posts or allow you to enter posts due to the app flaw. Turning into a nuisance to use the app. App has difficulty in finding gas stations that I am at. Some gas stations are no longer listed yet still operating. Mind boggling My assessment of flaws needing attention continue. I love the concept of this app but since the start of using this app to today the system is boggled down and oh so slow. Stations will have been passed by to report price updates as the app is still concentrating on updating one station you already drove by...the app will send message “something went wrong” or cut out and prematurely close. Really frustrating to the point I don’t use the app as frequently as I did in the earlier years..1H1B2G1C1DVersion: 5.36.0

Use to like this appI have had the GasBuddy app on my phones for many many years (with an iPhone 4) and it has worked great. In the beginning it was easy to use and throughout the years the developers kept adding new features to it. The Recall feature for your car, I don’t use. I think that it does not need to be there because I get those notifications from other sources. But this last update makes it EXTREMELY DIFFICULT to find the gas station near you. I have updated the price of a 7-Eleven that was listed at the top of the list, but that station was 5 miles away. This app is supposed to be quick and easy to update and see where the cheapest gas prices are near you. It is not supposed to try to sell you other gas stations that ain’t even close to your location. One more thing. With all of these new features, this app takes forever to open, load, and update the locations of the surrounding gas stations. I wish this app was simple and easier to use like it use to be..Life4dabeachVersion: 6.04.0

ConfusedI downloaded GasBuddy not knowing anything about the app or the GasBuddy Card. No matter how many times I opened the app I was always confronted with messages telling me I can save more by getting the GasBuddy Card. So that’s exactly what I did. I ordered the card and linked my bank account. It told me I needed to confirm 2 small deposits when I received my card. I finally get my card and quickly open the app to activate it but it never gave me the option to confirm the 2 small deposits it did however tell me my card was activated and linked to my bank account. So I am really confused. Why was I not given the option to verify the 2 small deposits firstly? Secondly is my card really activated and connected to my bank account? I will be so enraged if I get to the gas station and it declines my so called activated GasBuddy Card. I also agree with other reviewers that the GasBuddy Card needs the chip and contactless pay. It’s not only more convenient but is also an added security measure. I haven’t gotten the chance to really use the GasBuddy App or Card as of yet but will update my review based off of my experience..RealReview4gamersVersion: 700.53.22238

GasBuddy might analyze certain folks activityUsers input/share most of the gas prices shown. A few are input by the entity supplying/providing the fuel. In addition to a “list” of nearby fuel-stations, a map also provides prices. Prices depicted are normally fairly accurate. A range of prices for nearby gas is also given. Unfortunately there are individuals that purposefully/routinely/constantly input/share inaccurate fuel prices. For years, numerous times of day, user inputs onerous fuel prices for a local Boulder City Terrible Herbst Chevron. For over a year $5.19/gal is the price that inputs many times a day for that Terribles’ Chevron after others have posted the correct price. This fake-price skews the range graph causing some folks to go out of their way because they believe the price that has posted, when in fact the actual price is (currently) $4.09. The scuttle-but is that [s]he lives in the adjacent Elderly Facility. Gas Buddy needs to determine who these Fake-Pricers are and limit such onerous posting. A rational comparison of inputs could solve this issue..JetkeithVersion: 701.6.23491 (23491)

Love the concept butI have had this app for about 6 months, I had a similar experience like one other review I read, customer services nonexistent. I had to make a ticket for not receiving the discount in the beginning of June and every five or six days I get an email back saying they have a high ticket volume, so I am to type above A specific area in the email and respond saying if my ticket was taken care of or not. Of course it isn’t taken care of they’ve never given me the discount….. why continue to send the messages? Hoping I wouldn’t respond and the ticket would close….. I mean it’s pennies on a dollar for the discount I get and everyone in the household has to have their own card to even use them to be useful because there is a dollar limit on the amount you can fill up…. It’s really not worth asking for the discount to be applied but now it’s the principle of saying it will be given and it wasn’t. How is that helpful at this point? I’m very close to finding another app that would work better for discounts..StephensonsingVersion: 700.59.22400

Great AppThis is one of the best apps that I use, I like to look at it before my wife and I go out for a day of shopping. This way I know where the best price for gas is in my area. Plus we use it when we are traveling as well. I wouldn't be with out this APP. I can't say that I like the latest update, it makes it harder to navigate from 1 location to the next. I don't understand what was wrong with the old App. Why don't you listen to what users tell you? You have taken a great App and turned into something one has to wonder why you have it on your phone. I can't enter a Sams Club location that I have on my I pod but can't get it on my I phone. What the hell have you guys done??? I still don't like your new format, but I still use it.I have been trying to get the Walmart station located in Henrietta New York back on my list but you guys fail to do so. It's a good thing i have it saved under favorites because that's the only I can get the prices when i need it. Get with it and fix your app..Sloppy cheeseburgerVersion: 6.06.0

Remember it cost $0.54/mi to operate a vehicle in 2018I travel for work and I’ve kept track of my purchase price on a USED (but well kept, low miles, VERY reliable, minimal repair Subaru) and I kept track of every repair, cost of all gas, cost of purchase price , cost of deprivation during resale and I THOUGHT I could beat the government’s allowance for cost of ownership of a vehicle but it came out right at $0.56/mi (allowance in 2015) and discovered gas is only about 12.9% of your cost to go anywhere. It ALSO means when you drive even 5mi out of your way and 5mi back, you already SPENT $5.40. Making that savings up is REALLY hard even filling up a full tank. 18gal, even saving $0.20/gal is only $3.60. Most of the time savings is $0.10/gal or less, so you better not drive too far out of your way to save 18gal x $0.10=$1.80/tank. That equates to driving just over 1.5mi out of your way (and of course the other 1.5mi to get back) and even then you just broke even! Most of the time the closer station, regardless of price saves you more money. Now I DID just save $0.20/gal for traveling around the corner on a trip saving nearly $4.00, so thank you Gas Buddy. Just be vigilante though to not be a sucker, don’t drive 5mi (10mi round trip) out of your way over $0.05/gal because you just spent $5.40 to save 18gal x $0.05=$1.20 and just lost $4.20! So if the savings is $0.10/gal rule of thumb driving average sedan is you better make sure it doesn’t add more than 3mi onto your trip or you just broke even. Just realize it costs $0.54-$0.57/mi these days to operate a vehicle and cost of gas is barely %12 of the actual cost to go anywhere. Most is wear and tear and future repairs for tacking on those miles. I used to even dodge tolls until I starting calculating miles to circumvent them and I barely have encountered one toll worth dodging now I these the miles those toll roads save..Kevk74Version: 5.21.1

Desperately needs Top Tier search filterWonderful crowd sourced program. However, many major vehicle brands recommend using ONLY Top Tier certified fuels. We need a filter available to search only for these certified fuels. Each of these automakers recommends the use of Top Tier Detergent Gasoline in their owner's manuals. Top Tier Detergent Gasoline and Top Tier Diesel Fuel are performance specifications and trademarks designed and supported by several major automakers. BMW, General Motors, Fiat Chrysler Automobiles, Ford, Honda, Toyota, Volkswagen, Mercedes-Benz, Navistar, and Audi support the gasoline standard, while General Motors, Volkswagen, Detroit Diesel, and Navistar support the diesel standard (as of 2018).Top Tier fuels must maintain levels of detergent additives that result in a higher standard of engine cleanliness and performance as compared to the United States Environmental Protection Agency (EPA) requirement. In addition, Top Tier fuels may not contain metallic additives, which can harm the vehicle emission system and create pollutants. As of 2018, Top Tier Detergent Gasoline is available from 61 licensed retail brands and Top Tier Diesel Fuel is available from 5 licensed retail brands..KY-docVersion: 5.43.0

Works but confusing UI and watch app is poorThe fundamentals of the app work, but the UI is a bit confusing. For instance, access to favorite stations is not intuitive and should be more prominent (should be one of the primary navigation buttons at the bottom). I live near a river and the distanced-based metrics are nearly useless. Sure, the station with the cheapest gas is 2 miles away, as the crow flies. But it’s 25 miles away in terms of driving distance because I have to go across a bridge to cross the river and the bridge is several miles away in the opposite direction. The ideal would be to interface with a mapping app (eg. Apple Maps, Google Maps, Waze, etc.) to figure out “closeness” based on driving distance and time. Without that sort of capability, favorites are critical. Then, I can use favorites to override the app’s naive, as-the-crow-flies distance algorithm. The watch app would be very useful as a quick way to see this info, but it unfortunately only shows stations by the naive distance algorithm and has no ability to view favorites. Fix these problems and it would be 4 or 5 stars..Drob518Version: 6.42.1

UsefulGreat app Prices are accurate and map is plus.RonfauVersion: 5.1.1

Postal codeWhy when I tried to upgrade my profile it keeps rejecting my postal code. I have the right valises postal code.Pokeie2Version: 700.96.23112

Great app, data hog!!GasBuddy is invaluable in Québec, where gas prices fluctuate frequently, and prices can shoot up 10 cents/L or more over night. But as someone who tries to control his data usage, GasBuddy is a beast. In less than a week since my billing cycle started, the app has consumed over 20MB of data while only being active for a total of about 3 minutes. How much actual data does an app need to use updating price data? Especially since the prices only seem to refresh when the app is in the foreground. I can only guess that the app must be actively uploading my location data in the background. If this is the case, I'll be deleting the app from my iPhone..Robster0663Version: 5.1.1

Add new feature - Out of Gas buttonSo after the snowstorm of January 2019, 40% of Ontario Canada are out of gas, so a new button should be available to notify us that the gas station is out. Thx.RobyyzzVersion: 5.41.0

Great app but....Wish there was the option to add an alert for when gas prices or a specific gas station drops to a certain amount (that you can choose). For example, if I wanted to know when gas price drops below 99.9/L, I’d receive an alert or something. Also wish they had an option to input hours of operation for gas stations..JaniewksVersion: 6.26.0

Very useful app. Two suggestions.Overall I ind this very useful. However it would be nice to be able to sort by time of entry as well as distance and fuel grade. Don’t find entries that are day(s) old especially useful in the time of volatile fuel prices..JRMc54Version: 700.53.22238

GreatGreat app. Love watching the spread. Amazing reveal to how to industry works. Watch OS app need Spread, and favourite Brand..James From CanadaVersion: 5.1.1

Needs CarPlay supportI like this app but when I need it, it’s stuck on my phone. Why? CarPlay is right in my car, I should be able to see gas prices close to me or my favourites..Richied85Version: 700.92.22979

Drains your battery like crazyThe app works well, it does what it is supposed to, finds you the best price on gas wherever you’re going, but it drains your battery because for some reason it runs in the background 24/7. I turned off background usage and it was still the highest drain on my battery. Even when I wasn’t driving and just sitting at home it would be running in the background. If the battery drain issue could be fixed then it would be an alright app..Z8919Version: 700.49.22124

Nice appI love this app but there is just one thing that bothers me a LOT! I would like to be able to have a setting that i can filter to see only reported price from the last 1 hour or the last 4 hours, because here the prix changes multiple time a day in Montreal so i have to always check when the price have been reported one by one to know if I can rely on this information. Pleeeaase!.Alelaf23Version: 6.20.1

Broken update?App worked so well until last update. I wish developers would stop breaking things. (But perhaps then their jobs would become scarce.).S917RossVersion: 702.1.26272

Was good now slowI’ve been using this app for years. Love it. But… in the last week in a bit, when launching the app - the delay in “Find Gas” button has been really slow! We’ve passed the gas station by the time it works. My app is up to date too. What happened?.Speedster9110Version: 701.1.23244

Great, very useful app.Use this all the time. It would be great if it would get some CarPlay support though..CWGrswldVersion: 700.87.22908

SuggestionHi I really like your app. I use it regularly for gasoline log. May I suggest if you can add maintenance log so i can monitor what my vehicle needs. Such as oil change filter change so I have one stop app for all my vehicle needs. That would be awesome..ChaelabeVersion: 700.63.22533

Roll back the “updates”This app was much better in previous versions. The widget doesn’t even work anymore :(.Jayda2403Version: 700.78.22814

Good appBe nice if app worked with Apple car play.DrtrydrVersion: 700.75.22775

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 702.1.26272

GasBuddy: Find & Pay for Gas Negative Reviews

Good, but could be betterI've used this app for probably 8 years. Is accurate most of the time. Like other users, I have suggested a number of improvements, but they have been very slow to come and when they do, they are minor. They did finally add cash and credit pricing, and user ID and date of updates. Many of us have recommended adding propane and non-ethanol premium prices for the last 5+ years...best they've done is add existence of propane in notes for stations...still no pricing or search capability for either. Also, no way to add that info in notes. No way to flag stations that post bogus prices either. No station hours, and limited integration with map program...will enable directions, but station information is based solely on address or coordinates, no additional info available without searching for station name in map program. But there really isn't a better gas price app in US right now, so we'll have to live with the shortcomings for now. UPDATE: I down graded my rating for a couple reasons. It seems like pricing updates are required too often and many stations have no pricing available. Secondly, I will find a station with a low price, yet when I search the area and sort by lowest price, that station will not show up. Not sure if this is because that station doesn’t pay the app provider for their listing or something else, but it means you can’t rely on the search function..LPG hunterVersion: 701.32.25948

Fails at what it was originally created forThis app is great in theory, but support is crap and other users screw things up. This app was created for showing gas prices, but prices are wrong ALL THE TIME! I have reported other users for posting, clearly, incorrect prices, but the same users continue to do it. I don’t know for sure what the motive is to report (incorrect) prices, but I suspect it is to get the gas card entries. It is as if they open the app, push confirm, and submit. They don’t even look at the prices. I don’t even need to be at the location to know the price because they are posted in the Shell and Speedway apps, but I post the prices daily in Gas Buddy to help others who may not be able to juggle all these apps to figure out their options. Also, other users are leaving reviews in the station details complaining about incorrect prices. I regularly see prices that are older than what I posted continuing to show for stations. Something is screwy with their reporting process and this is likely part of why incorrect prices are reported because users hit the confirm button for prices and they are confirming old prices that are incorrect. I sent an email out to get station details changed for a station and it took over a month to get a reply. I tried changing them through the app, but after 3 months of almost daily putting in the new details, emailing was all I thought to try, but like I said it took over a month to get anything done. Do they have users who can change things for them who live locally? I could easily do that if they allowed it..ShabbbbbbbbbbmmmmmmVersion: 6.50.0

Totally Worthless!Today August 28, 2022, for the first time I required Roadside Assistance as I had a dead battery and the company let me down big time. Gas savings is good but to guarantee Roadside Assistance when you’re stranded in a desolate location within the $9.99 per month fee and not being able to find my information even though I’m using the card on a regular basis is just absurd. First of all they couldn’t find my information in their system! then the representative asked me for a customer ID number which is not printed on the card that they give you and only listed within the app. I had a dead battery, a low phone battery and panic was setting in. The representative could not find my information even searching through my first or last name, phone number and address. After a lot of tinkering around, he said Yes! he found my information but that my membership did not have Roadside Assistance and asked me if I would like to use the pay per use service. WTH! I paid $9.99 per month membership fee and this is what I get? For anyone that’s planning to call Roadside Assistance through this company with a low phone battery and one that does not have the phone app Will not be able to get through the first step of finding the customer ID enhance will not be able to be provided Roadside Assistance. I immediately canceled my membership. Gas Buddy you scum bags! I will be doing a charge back for the entire year and there’s nothing you guys can do about it..G4DJ3TMANVersion: 700.64.22575

Glitches with loginOver the last month I downloaded GasBuddy after not using it for over 5 years and I tried logging in using my existing email and account. It takes me through the screen to send an email link and I never receive one, even after clicking “send email link again.” I’ve tried this on both the app on my iPhone and on Google Chrome and safari browsers, and there is no email in my spam or junk folder. I’ve also tried deleting and reinstalling the app on my phone and that has not worked either. GasBuddy support has not been helpful and have sent me generic instructions telling me to use the send email link for login purposes, which just makes me go in a circle. There isn’t someone on the customer service side who can manually push an email link to me so I can access my account. In the end I resorted to creating a new account with another email. The other problem I’m having now is that on the iPhone app when I try to add my vehicle by either make and model or by VIN, it doesn’t allow me to add it and erases the information after I hit submit. Then after checking, my vehicle information was not saved. How is this app supposed to help with recalls and send notifications if you can’t add your vehicle to your account? I’m really disappointed in this as I wanted to save money on gas given the prices are so high now in the US. Update your app GasBuddy and provide better customer service..AdriankaaaVersion: 702.2.26371

Removed this app too invasiveUPDATE NOV 2022 - I went to check data accessed on my phone by this app and discovered they go into contacts and health apps on the phone link it to you and share it with Google via Google Analytics as well as tracking web usage. Way to invasive and nosy for an app. They have no reason with all their annoying ads to be collecting so much personal info. Not worth it! I won”t be using it again. I love this app & use it frequently & have saved $2-10 a fill up - though $2-6 is average - a couple things u need to watch 1. How old is last reported price 2. Some prices are cash only & that can be an unpleasant surprise so if you are going a bit out of your way you can see if there are notes that tell you this. When I report I only report credit price in price areas for gas but put cash price in notes. Gas Buddy may want to look into adding something to tell us there is a different cash price. The main prices displayed should not require a cash purchase OR a car wash OR some kind of "savings" card so be careful out there when reporting prices. App is great but if going out of your way for 50 cents a gallon make sure by calling 1st & that with your car's gas mileage it's worth it! They have updated this app to show cash & credit prices. Cash has a green rectangle in front of the price so now it is even easier to find cheapest gas but as always note how long the price has been posted so u have a better grasp on what u will see at the pump when u get there. Over 12 hours old & I would call 1st b4 going out of my way!.Blessings&PeaceVersion: 700.70.22693

GasBuddy Seems To Like Hiding Info From Its CustomersGasBuddy has to be one of the most frustrating companies I’ve done business with. Easily 50% of the time that I fill up my car, I get a discount for less than I’m supposed to. I check and double check the math to make certain that I did the math correctly and used the correct figures and and it’s wrong all the time. The receipts fail to give you the exact amount of the cost/gallon you were charged for each transaction. It will tell you how much you saved but not how much you were charged/gallon. Also, you cannot see how many gallons are left for the month of the 40 gallons/month you get a month at the $0.20/gallon discount, so sometimes you do not get the discount amount you were expecting because you allegedly already used all of your 40 gallons at $0.20 off/month. GasBuddy says on its Customer Service outgoing message that your monthly 40 gallon balance is clearly shown on the receipts, however I have checked both the paper receipt from the gas station, as well as the receipt emailed to me from GasBuddy itself, and neither receipt shows the balance. I checked all over the app too. The app does not show you your monthly 40 gallon @ $0.20 off/gallon balance anywhere. I suppose you just have to guess how many gallons you used each month so far to even predict if you will get a $0.20 discount or not. GasBuddy is a constant frustration in these (avoidable) respects..ChiTownMoVersion: 6.16.1

Hardly user friendly hardly worth the effortFollowed the initial instructions. Verified the small deposits in my bank. Card arrived. Tried to activate card. Error. Sent request for support. Solution: enter banking info again and wait “x” days for deposits to then verify. Meantime: I have a card in my possession. All I wanted to do was make use of saving money at the pump. At this rate I may as well not bother at all. Total time wasted on this app: 3 weeks. Also there is NEVER anyone “free” to take your call should you have a question ( like mine ) about setting up, or anything else for that matter. As loyalty bonus and payment cards go this one is pretty shoddy. Update: even premium membership month to month doesn’t get anything by way of rapid or transparent support. You can call the number all you want and still get an automated message to leave your name and email?? And someone will return your call... if you actually need to use what you pay for you’re pretty much SOL. The “offers” are for online only purchases. So if you use your VISA card anywhere, for example , it has to be online to get the added bonuses. They have been rolling out forever some winsome ideas that on paper look great but have yet to manifest - parking , car detailing , oil changes - how about you get customer service right first and then work from there ?.HansenBoardsVersion: 5.44.0

ScamSimply stated, this company is a scam. I made my first online purchase at Walmart, after clicking on the “deal” link that’s in the app. Presumably, the idea is that as long as you use the link and complete your purchase online, they will give you 4% “gas back” on your purchase that can be redeemed at the pump. I spent over $500 on tires, and submitted my proof as requested (email confirmation for purchase being the same as on file with gas buddy acct, order number, etc). Took 3 days for a response and it was quick and rude when I received it. “Thanks for the email” followed by telling me pickup orders aren’t eligible for gas back, as well as saying I should check the fine print (which I carefully read the disclosures before I completed my purchases and nowhere does it say your choice of delivery or pickup affects anything). I work in banking so disclosures are everything to me because I see people all the time have their expectations not met because they never read the disclosures they agreed to. If I had paid for the premium membership, I’d be even more annoyed because it was something I paid for to be treated as such, like we are bothering them for asking to hold up their end of what they are promising. But since it is free, I will be simply removing my bank account from the gas buddy card and going back to using my fuel rewards card at Shell stations like I used to. Not worth the hassle. At all..DumpsterFireCompanyVersion: 6.07.0

Don’t Trust ItWhen I first downloaded this app months ago I was surprised that it seemed legit. It would save me a handful of change at the pump, and it gave me an overview of all the gas stations in my area prices. The prices were off at times, but that’s also just gas prices. It claims that people win free gas, but I’m honestly not sure how true that is. It takes little effort to fake an account with a stock image. So I can’t verify that. Things were going well until last month. I got gas with the Gas Buddy card. It came out of my account as usual. Then I got an email saying my transaction couldn’t be processed. I was confused because my account showed that they’d withdrawn the money, then deposited it back in my account. I thought maybe there’s an issue on their end and it’ll resolve itself…couple days go by and I see an email from Gas Buddy. They’re telling me that I could be sent to collections because of the money I owe. I’m confused and check my account. Nothing’s changed and it still shows that they took the money, then put it back. I email them on the issue - they tell me that there’s insufficient funds in my account - which I checked and wasn’t true. I show them proof via a screenshot (no personal info included) and they’ve not responded. I just deleted my account and the app, but wanted to come here to leave this review. Be careful here..RdanversVersion: 700.64.22575

GasBuddy is not supporting iPadI have reported problems to this company for months, but the issues still have not been resolved. Now with their new "challenges" the company has decided to leave the iPad users out of the "challenges". Also, if one was interested in getting their points which are used to try to win a free gas card, forget it as I found that they never gave me all the points I have earned. Even told them about it, but adjustment as of today, has not been made. Prices can be over 24 hours old. Why? Because when you use your iPad to post a price the price is not updated promptly. I have seen it take 12 or more hours for my prices to be updated. And, I think some people are just posting prices just to get points and not really seeing the prices at the stations. Ran my own test and saw the same old price being posted at the staion to the entrance to my development. I did not update to the price just to see what would happen. If my freshly posted prices are not showing up promptly, then how reliable can this app be for finding where the lowest gas price is? I don't like to do bad reviews, but when a company just does not seem to care what else can I do? Yes, I am not going to use the app starting day. Might check it out again a six months to see if the company has fixed their many issues..Krava2Version: 700.49.22124

Terrible user interfaceI’m still frustrated with how hard it is to enter the price/prices for gas. Gas Buddy knows we are entering these prices while driving or sitting at a red light trying to enter them quickly, it should be so much easier to do. Not only that, but there’s ads. Even on top of the list of closest gas stations. So if you want to quickly tap on the closet top gas station, you may tap on the one which is advertised and 15 miles away. Remember, we are all doing this app a service really. Everyone is entering gas prices for free for them, and as a thank you and complication, they throw ads in there. They also need to do something about those who cheat and just update prices without seeing them. In my small town I’m one of the only one who actually updates prices. Even when the prices change, people are still updating the wrong price. There needs to be a closer distance limit. Or you should get more points when entering the price while you are very close to the station compared to being let’s say more than a quarter of a mile away. But seriously, get rid of the advertised gas station on top of the nearest list. And to top it off, now there’s a pop up window to link your card before you can access the app. No, I’m not linking anything and I’m not updating prices anymore either. So long..XmichiVersion: 700.64.22575

Doesn’t work, outdated store status, FAR LESS discount compared to directly using station appsSO much doesn’t work anymore, and the discounts are a lie. Company appears to have abandoned the app. Deal alerts don’t work. You activate, use within time frame, and nothing… no gas back credit. This app has become a fraud. They still haven’t added non ethanol fuel pricing, despite many of us requesting it for YEARS, and if you use with fuel logs, it won’t let you record non ethanol to get the right mpg (bug: it auto corrects to regular ethanol, which is incorrect). They also don’t tell you the TRUE gas back process - it takes two to three WEEKS - they send you 2 deposits to verify, but it doesn’t stop there - they then say more verification is needed after you confirm - they withdraw the money next day, but a week later they say are still WAITING on the deposits and you still don’t get the credit - huh? You also can’t get any discounts until you get your GB discount card. I did everything right in the app, scanned receipt, etc, and I didn’t get the 33c discount they advertised. I researched discounts, and GB is WAY less than using individual gas store apps where you see and immediately get your discounts right after sign up - use your credit cards and no need to link a bank account or use a physical pay card - other gas station discounts are much better than GB! GB is an unneeded middle man who gets your data for free and pays you essentially nothing. I deleted my account, then resigned up for free. Add - the support link on this store goes to an insecure url. How much does this all say the company has abandoned support??.Reader979Version: 701.31.25731

I actually love this app it ain’t what it used to beI gave you 2 stars because when I can get it to work it works but just okay. I’m using a iPhone 10 with the maximum amount of memory available and about 80% of the time I cannot get the app to open. That’s very frustrating as my wife drives most of the time and we both love getting prices sometimes we used to pull into stations and get the info just for fun. At first I thought it was just my phone but not so as virtually all my other apps open fine. Also when I shutdown everything and reboot my phone still it doesn’t work. Please fix this as I’ve been a user from like the very earliest days of your app and it’s a concept I fully believe in. Just yesterday I got gas a full $.30 cents a gallon cheaper than in my neighborhood and not at a discount station. At the station people were blowing their horn for me to move it took so long for the app to come up. I was persistent and parked and waited until I could get the app to work. I’ve got over 4 million points from posting prices help me out here. Anyway, when the app does open I still love it but it hangs up and doesn’t immediately post my changes even when it doesn’t hang up. I now write down prices and update from home. Fix your app guys there are customers missing out here..Javier roverVersion: 6.16.1

NO LONGER TRUSTWORTHYUpdate March 2025: GasBuddy continues making ‘bug fixes and performance improvements’ to its app, but it continues to fail providing reliable gasoline prices for the traveling public due to a huge flaw in its premise: That human input can be trusted. But false price reports continue even today when a local gas “buddy” typed in a wrong gas price for two different stations even though I had eyeballed the pumps both before and after. The “buddy” was most likely sitting at home and had no clue the price s/he inputted was false, and obviously didn’t care. I’m now convinced there is only one way to fix this years-long problem and that is automatic, hourly computer input by the owner of the station which currently happens with Maverick and Pilot stations in my area. Until dependence on “buddies” inputting false gas prices is removed entirely, NO ONE should rely on this app ever again until the human “buddy” element is removed everywhere. // Gas prices can NO LONGER be trusted on this app. I have seen multiple people input erroneous prices just after I had eyeballed the pumps and inputted the correct prices. It continues like this week after week. Gasbuddy has been notified but has not instituted a solution. There is a solution: automatic hourly inputs by the stations themselves. But it seems only Maverick does this at this time. Until inputting by the public at large is completely ended and actual prices are submitted only by each and every station automatically can faith in this app be restored. DO NOT TRUST GASBUDDY if you do not want to be disappointed. It’s a shame because I travel a lot..Djn1010etVersion: 701.20.24347

Unreliable Crowd SourcingThe app itself is designed very well. The user interface is attractive, it’s very easy to use, and it gives you filters to select what kind of gas you want and the map works seemlessly. Honestly the app would be above and beyond 5 stars if there was any accountability or way to report abusers of the app. For weeks now two people in my area have been consistently reporting the wrong diesel prices by 40-50 cents at a number of stations. One of them doesn’t even sell diesel and people are reporting diesel prices. There’s no way to report them, there’s no way to contact customer service listed anywhere in the app, and it just makes the whole entire app useless if you can’t trust people. This app was designed for people to help each other find gas prices by crowdsourcing the information and basically using an honors system in the hopes someone else would come behind and also verify the same price. If people are being dishonest or just ignorant and misreporting the price for the corresponding fuel type, then there either needs to be a way to flag it, or flag them for not knowing how to use the app properly. Either way, the app is great but the fact that the app doesn’t hold anyone accountable for false reporting makes it useless if people aren’t using it correctly..Haralamb0sVersion: 6.50.0

GasBuddy shows wrong pricesIt was around 5pm. I was looking into cheap gas stations all over my county. I went to the cheap one, according to GasBuddy, and the gas was like half a dollar more. I checked before going there, and it was showing that some user submitted a price to that gas station a few hours ago. So, it was suppose to be the correct price. It’s not like the price was submitted by some user yesterday, it was a few hours ago. To my surprise, the gas price was around 50 cents more. I was like ok, I’ll drive to another one. And I drove to another 4 stations and they all had users submitted prices around a few hours ago, but in fact, when I came there, they all had prices around 50 cents more. And the distance between all of them was like 5-25 minutes, so it’s not like it’s a location issue where all gas station owners updated their prices in one specific area. Nevertheless, I don’t know what happened, but the gas prices showed on GasBuddy are wrong. Even if it was updated by some user a few hours ago. I don’t think all 5 users had to lie about the price at the 5 stations I went to, but if they did GasBuddy need to do something about users who lie about the price because I drove to 5 gas stations and they all had much higher prices that it was showing in the app..VoxarVersion: 701.11.23763 (23763)

Good carrot 🥕Let’s be clear, First it will not report the correct fuel prices as they get defaulted back to lower prices and others who are more preferential get their prices reported. Second always needing you exact location turned on all the time is suspicious. Thirdly the gas buddy car needs youDrivers license number and a personal checking account number all for a discount card!?! Those two things are very sensitive information and this company is supposedly based in Massachusetts and has another website that treats the main gas buddy website is like it doesn’t exist or as second thought so this is a big red flag right there. Don’t give them your ID number along with a checking account number unless you really want an identity theft crisis especially coming from a business from the East Coast. And forth the so-called points system that allows you to win $100 fuel card if go around reporting fuel prices….. well that’s a good carrot to entice people to use your service. The main rule and warning for using this app is don’t give them full access to your device and do not give them any form of identification especially an ID number and a bank account number. Second there are people who are going around reporting false gas prices that are .35 below the real costs..Cluedo ManVersion: 6.50.0

Used to be great, but...I have been using this app for many years and have always had a pleasant experience, up until about a few weeks ago. I used GasBuddy with a Gridwise Plus membership, which gave me all the benefits of the GasBuddy program. At some point in my subscription, I decided to cancel my Gridwise membership and instead switch to a straight GasBuddy premium service. When I did so, it still worked with my Gridwise gas card, which was set to expire in March of this year. The card ended up expiring a month early for no apparent reason. No biggie, I just went and requested a new card and was sent a brand new GasBuddy+ card earlier this month. However, ever since I got the new card, the app has forced me to "finish enrolling" before using the card, even though I'd already enrolled years ago. I also had to re-link my bank account even though it had already been linked for years just fine. The bank account verification absolutely WILL NOT work, for whatever reason. I've tried instant verification, where I would log into my bank and it would tell me my account was verified, but then 4 days later I would get a notification that GasBuddy was unable to verify my account and I needed to try again. I tried manual verification, 5 days later the deposits still haven't shown up. No one from customer service has bothered to respond to my inquiries, other than AI-generated chat responses it's been crickets. Years ago when I had an issue they responded within minutes, so I'm not sure why things have gone SO far downhill. The reason I didn't give one star is because customer service USED to be great in the past and I have hope that things can be fixed. But as of right now, I'm so frustrated about not being able to use my card I'm considering ending my membership altogether. 🤷🏻‍♂️.Ty Del RoseVersion: 701.16.24113 (24113)

Location setting discrepancyWhen I logged in using my Apple login private relay GasBuddy asked for my location setting preference. I selected only ‘while using the opened app,’ not the ‘always’ option. I went into the app’s setting menu and where it listed the location setting it showed ‘Always.’ I clicked on it which sent me to iPhone settings location and that showed what I originally selected as ‘while using app’. I then changed that setting trying all the others ‘ask next time’, ‘never’ and then ‘always’. Then each time GasBuddy app’s location preference correctly showed my iPhone’s setting. Thus, it looks like when logging in at least the first time on my new iPhone or even when creating an account the app is able to ‘Always’ access my location even though I selected something else. Will iPhone’s location setting override the app? Is this intentional on GasBuddy’s part? I don’t know but I’m skeptical and reported it to Apple. I tried the app a few yrs ago and immediately after (less than 5 mins) giving them my phone number I got many spam text msgs not relevant to GasBuddy and still do. Rarely did before. Heads up and be forewarned..1111ihateusernames12345Version: 700.71.22712

Awesome lil app ‘til 2023. Data could be made better by...Great app ‘till 2023. I’m not sure what happened but it’s total crap now: they’re not showing most stations – they only show ones that pay fees of some kind, I guess, or are they getting dramatically fewer price updates from fellow users, or are they throwing them away way faster? in any case it’s really bad! Old review: ALSO, why don’t they keep track of which stations accept credit cards for gas? I mean I know most Arcos r like that but not all and it would be super helpful!! Did they take away this feature!? -2 ⭐️. And, I just want gas prices and all the new extra features I am not interested in mean more clicks to get gas prices. So -2 more ⭐️, till I can again set it to zero clicks to gas prices near me. Also, show estimated price when no recent data is available. Stations generally have a predictable mark-up over competitors’ and/or wholesale prices. Use grey and ~ to denote when this is done. +4 ⭐️ for this! 🤩 OLDER ISSUE- HANDLED BETTER NOW: Great app. But, data could be made better by a)making it clearER to us that CREDIT price is what is to be entered and what is shown, AND/OR B) have users pick cash or credit when entering prices. Users near me USUALLY enter CASH prices..JesusBenNazarethVersion: 700.81.22837

Service takes too long to set up!!So I got the Gasbuddy card and wanted to start using it for savings as soon as I got it. I was very very hesitant to even sign up as I was skeptical as to whether or not it would work. So I get my card in the mail and immediately went to open the app and activate only to find out my account was not verified. I’ve used several apps that wanted to link to my account and the moment they were linked I was verified so I was super sketched out when this wasn’t the case and was told to wait 4 business days to verify and activate. I waited over a month and kept getting the same response from support until finally Cailin a manager with gas body reached out and said the account had become “frozen” and that she unfroze it and once a charge of .01 would appear and I’d be able to activate. WRONG!! So I go and wait the 2 business days for the charge to appear and process and still there is no sign that it was verified on the app and I’m still unable to activate. I immediately wrote to support about my new frustrations with my needs still not being met! I’m waiting on a response but now I’m even more doubtful that this service will work at all! I’ve never been so annoyed to actually ask for my penny back ! Like really!.DaisyBlazeVersion: 5.46.0

TERRIBLE Customer ServiceGas Buddy was fine until they started offering the option to link your fuel rewards accounts. My experience with GB since then has been awful. After linking my Shell Fuel Rewards account I was no longer able to active cash back. I would click “Activate” but nothing would happen and I was missing out on TONS of cash back. I emailed their customer service with photos and screen videos, but no response. I emailed again with the same info and received a response requesting screen shots and all the info I had already submitted in my initial inquiry. Then they respond asking for the email associated with my account, which was the email address I was email from, I gave it to them. No response. Then I get an email saying “we emailed you 4 days ago asking for info and we have not received a response”. I email AGAIN. Then the rep asks me for a screen shot of my account info. I provide. Again, I receive the “4 days ago” email, so AGAIN I reply. Then I receive an email saying “we haven’t heard from you so we assume your issue has been resolved” I email AGAIN because no it has not been! Round and round we go. I’ve opened 3 different inquires and gotten the same questions, same emails, same lack of reps and, same everything, and still no resolve and no cash back. There’s always been an issue with Gas Buddy allowing the same people to constantly submit crazy low gas prices to lure people in no matter how many times others come along and fix the pricing. Both my friend and I have been reporting the same accounts for years for falsely submitting prices, but GB has done nothing and you still see their deceptive information all over our city. I’ve now deleted my app and am moving on to another cash back app. DO NOT BOTHER WITH THIS APP. ITS CRAP..CS1463Version: 700.90.22937

Gas buddy not what it used to be.When the gas buddy app first came out you had choices. You had a choice of what navigation maps you could use. You could use Apple Maps or a couple others like google maps. At first, Apple Maps wasn’t that advanced so I tended to use google. As time went on Apple got better to the point I now prefer it over google. Their turn by turn instructions are superior to google. I liked that gas buddy allowed me to choose for myself. So awhile back I noticed that the map directions were acting a lot like google. I decided to double check which map platform it was operating on and to my dismay the preference for which maps was nowhere to be found. When I tried to contact gas buddy the other day and told them I wanted to use Apple Maps, the next day when I wanted to use Apple to navigate to a station it just had the spinning circle probably because they took the linking of information completely away. When I contacted them I told them I hoped they didn’t get crushed by the heavy hand of google trying to overstep their authority just like they did with censoring a sitting President as well as hiding the underhand dealings with newspapers trying to prevent the American people from learning google has been suppressing the truth about what they’ve been up to during the last election. Preventing me from being able to use Apple Maps doesn’t sit well with me especially since I use an iPhone. When google tries to harvest your personal information through their software I have no interest in enriching google or the other tech giant’s that are involved in this conspiracy. I hope you think twice about using any apps that discriminate against your personal beliefs and preferences. When I think about all they’ve been doing I think even two stars is too much..Stone rayVersion: 6.49.0

Can support PLEASE contact me?On multiple occasions I have tried contacting support. I’ve been (attempting) to use this app since 2019- it did work in the beginning until the GasBuddy card was introduced. It took numerous exchanges with support over a timespan of months and 1 entire year to receive a card…that was expired. The card doesn’t work and I’m losing out on my cash back because of it. I cannot for the life of me get support to respond. To deal with one single issue, the email thread went on for literal months, and that’s when I actually received a human response. My most recent message to support was sent in October and included all of the issues I’ve been trying to get fixed. I received the automated emails requesting a reply if I still need assistance, which I kept replying yes to, but as usual those automated emails have stopped and I have not received any response from support. I know from my past attempts that this means I have to start the entire process over. GasBuddy has great reviews here, which I don’t understand because my experience has been a continuous issue for years and I can never get a human to respond to support requests. I just want someone to help me fix this..KipperlyVersion: 700.70.22693

TerribleSigned up for this and got my card in the mail. When I went to activate my card the app would send me an email link to click on. Each time I did (cause I tried multiple times) the link sent me back to the App Store to download the app I already had installed. Frustrated by this, I called the customer service line.... it’s 100% automated. Meaning, you only get to talk to someone if you leave a message and wait around till they decide to call you back. There’s a number in the app and a different number on the card... guess what? Leads you to the same automated system where you can’t reach a real person. So good luck getting any help there. I also sent an email, to which, I never received a reply. Brand new card and I already want to throw it in the trash. Companies like this really need to take more stock in their customer service because what I encountered is a joke. I’m sure if I could actually use the service as it’s intended it would be great but sadly whoever structured this company clearly has no real consideration for its customers and the lack there of with offering actual customer service. Thoroughly dissatisfied. I hope more people read this review and proceed with caution before signing up to this service..Dubie2usVersion: 6.43.0

Used to work great but no moreI have sent in several feedback responses indicating that there is a problem in the app with editing the price per gallon when at a station while entering a Fuel Log. When I first downloaded the app, everything worked fine. If I got an instant discount at the pump, say $.20 off per gallon, the app let me edit the price to reflect what I ACTUALLY paid for gasoline, not the current reported price. Now, it will NOT let me change this, no matter how many times I try. This problem gas persisted for quite some time now and the only response I’ve received is that my phone is running an older operating system, which is BS. The current iOS is 13.6.1, which has been on my phone since the version was first available. How many times does a person have to comment/complain about a problem with this app before it gets fixed?? Its to the point where I don't even want to use Gasbuddy anymore to help keep track of and calculate the miles per gallon. After I post this tonight, I’m signing out. If you can’t address an issue in a timely fashion, then whats the point in using the app? Maybe I’ll check back in a year or so and see if you’ve fixed the issue..RaptorzIVersion: 6.32.1

Zero stationsI just downloaded the app; I live in Phoenix, the 5th largest city in the Lower 48(and outlying 2) which, if I may be so bold, has a gas station at nearly every major intersection, if not two or three or four sometimes, suffice it to say, thousands of stations. When I make the search parameters to levels that should return thousands of options, I’m shown ZERO. NONE. NADA. LESS THAN ONE. The app had 42k reviews and I’m pretty sure it showed a 5-star rating, which is hard to do with 42,000 diff ppl, but how can this be possible if there are zero stations shown? I’ll tell ya why- it’s all B\_/|_|_$#;+! Complete fabrication of the review platform and the owners who have obviously put a lot of work into cultivating a lie upon the World to see, tho that work is just as empty as their souls are, and hopefully their bank accounts soon. Please, do not subscribe to this farce. Do not validate the worst the innerwebs can offer. I’m not sure why this can’t be regulated. There should be recaptcha-based review platforms so these charlatans can’t prey upon the ignorant public-at-large, -small, -infinitely small and at the same time -infinitely large too. I hope they know shame and live the life of an empty balloon..DHertzerVersion: 700.56.22341

Beware of fake gas prices.I have had very mixed results with Gas Buddy over the past two years of using it. The gas price can be easily manipulated by anyone (gas station owners?) who want to lure you in with a low gas price, only to find out that is far from the actual price at the pump. One gas station in particular showed their Gas Buddy price at 50 cents less than what the price at the pump was. I corrected the price on the app and left to find another gas station. A week later, same gas station, same scam. I pulled in and it was 50 cents more per gallon than what Gas Buddy showed. I noticed it was the exact same person who had “updated” the price the week before. Frustrating. I drive by this gas station all the time so I thought I’d just see how often this happened. It was almost every day by the same person. There is no way to notify Gas Buddy when this happens and it has happened at several other gas stations as well… not just a few cents off, but significantly off. Gas prices fluctuate but not by 50 cents a day. Definitely room for some checks & balances on this app..Goldstar6256Version: 700.85.22892

This app has gone downhill recentlyI have been using this app for years and it has gone downhill. The ads have increased over the last year or two and slow down the results and get in the way from being able to read the results - it’s now a royal pain! And even worse last week there was a change wherein the find gas results have no direct correlation to your exact location when selecting “current location”. The results are in the same town but not the stations closest to you. If you select the map view in lieu of the list, the dot for your location is correct so my phone is not giving bad information. Current location had been working well for years and now it does not. It also appears that the designers have changed the results so some stations don’t show up when you use “current location”. It makes me think that they may be receiving money from certain brands to make them show up in searches and are not showing others. If you use map view and zoom in far enough the missing stations usually show up but you have to work for it. I would say the best thing GasBuddy could do is to revert back to an older version that works better!.Roc2choVersion: 6.19.1

Run by clowns, spoofed pricesJust be warned the system is compromised with fake posters entering incorrect info. Sent over dozen emails to support showing a user changing my correct pump prices to wrong values. After the 12 emails they finally admitted they could not stop these users. Could not block or delete any fake accounts. So you have be warned that this leach company that makes money off our posted info. Can’t be bothered to have any protection in place.Camshaft007bVersion: 700.94.23031

Ads platform nowRebuilt from the ground up just for ads. Ugh..JaapiieVersion: 700.53.22225

Lots of improvements still neededWidgets still do not show default fuel type. Very poorly designed yet trying to move into banking?! If they can't figure out how to get the widgets working properly I wouldn't trust them with ANY banking info..ZlutejVersion: 5.1.1

Wrong pricesWhat’s the point of this app if anyone can post false prices whenever they want.Smedley243Version: 701.9.23643 (23643)

Data sellersHandy app but they sell data on your driving habits to insurance companies affecting everyone’s rates.Top Reviews CanadaVersion: 701.3.23348 (23348)

Big brother spyingThey report your driving behaviour , speeding etc to insurance companies by using the location data while you drive..Jet3032Version: 701.3.23348 (23348)

Just use the web, they sell your data to insurance companiesGranted, I use Aviva Journey, where I get tracked by my insurer. With a maximum of 20% discount (100% driving score), I’m currently scheduled to get 18% at my new renewal (due to me having 98%). I don’t care that this app tracks me because I will see about another $25 discount upon renewal, but GasBuddy doing it for free? Nah. Granted, keep in mind the app and to use the service is free, so they need to make money to stay operational. I just think they approached it wrong. Do not use this app if you are concerned how your driving will be potentially perceived by your insurer, which could increase your rates..Dimitri04Version: 701.2.23263

SpymasterThis app spies on you sells your data to insurance companies. If they had paid me for this trouble sure. I can offset any cost increases with insurance. But as it stands I get spied on, not paid and the app is not worth any potential dings I might get on insurance. I will delete. I recommend you do the same..SamsenseiVersion: 701.2.23263

Snitch buddyUsed to be a good app until it started selling your data to insurance companies.A casual user #9322Version: 701.2.23263

Beware: This app is tracking you and selling your data to insurers!!!This app is just a privacy nightmare!!! These app developers are just trying to get all the data they can from you to sell it to insurance companies and data brokers. This includes your speed, location, braking habits and driving hours. “All collect data and sell it to insurance companies through a service called Arity, owned by insurer Allstate”. “ GasBuddy may share your Driving Data as described in the Sharing Your Information With Third Parties section below.” Let’s just stop using apps from unscrupulous developers who don't care about you as a user..StejimenezVersion: 701.2.23263

Wrong pricesEvery gas station I went to was wrong price horrible app.Cale2133Version: 700.97.23138

Used to be goodThis app was great for a while, then something must have changed and now in list view I can only sort prices by “Distance” which isn’t helpful as I would prefer “Distance & Price” but no matter how many times I make the selection it never changes. The price is the most valuable part of the app! Fix it please, or I may just get rid of the app entirely. As it is now I’m already just guessing and hoping I’ve found one of the lower priced places in town..Design-Diva!Version: 700.78.22814

Too many adsThe app is basically okay but uses up way too much data on sending unwanted google ads to my phone. I would rather pay for an app that does not steal my data and blast me with ads that I really don’t give a damn about..Screwed by these jerksVersion: 6.12.0

Glorified SpywareThis app has an unresponsive support team while asking for your spending habits, your home location, your work location, your families location..3rdEyeDragonflyVersion: 701.33.25999

Average at bestThis used to be a good app, now it isnt accurate. Prices never get updated and prices are rarely correct. I still say the prices don’t get updated and you can’t sort by when they were updated. If you can find real time prices this would be a good app. I don’t need last nights prices I need the price now..Shawnm120865Version: 701.22.24678

Been caught selling your driving habits to insurance companiesThis app tracks your driving habits and sells it to insurance companies who up your rate for whatever they deem to be “unsafe” driving..Bbbjjj6767Version: 701.21.24497

Price doesn’t matchToday I went 4 different gas stations and all of them sell gas with different price.MassmaoVersion: 701.20.24347

Stop pushing other companies productsTrying to use the app but can’t get past the pop up ad telling me I’ve been given a $30 gift card to use for random companies. It’s gas buddy not Amazon, stop pushing other products..DoolmiesterVersion: 701.20.24347

NO LONGER GREATNow you cannot use the App unless you create an account for auto recall notices. I want privacy..Oleksa OleksaVersion: 701.3.23348 (23348)

Can no longer trust apps selling 3rd partiesReports this apps gives info to insurance companies. Delete app now..ForgottenrebelVersion: 701.3.23348 (23348)

Wrong pricesI used to enjoy this APP, but constantly going to gas stations and gas is much higher than recently reported, very frustrating!.FrazieeeVersion: 701.2.23263

UI changes make app unusable / junkRecently, UI changes make it EXTREMELY DIFFICULT to view/report a specific gas stations prices. I have to select gas station icon on map, then select again, then select t again on zoomed in map, then select station info at bottom of window, then click on report prices… RIDICULOUS… before I selected gas station and report prices! EASY! Now… garbage! No one is updating prices anymore !.Grant_LVersion: 701.2.23263

Profiling issuesHi , I am not able to create my profile as it will only accept addresses from USA. If it works in Canada , then it should also be giving Canadians option to make their profile..<< Merlin >>Version: 701.1.23244

Last update days ago, FAILSame meaningless repeatedly used excuses for months of update history, look it up yourselves. Rather than “fix bugs” it introduced a final total fail. Crashes on startup and closes right after tapping open. No reboot, memory cache purge or re install works, yet this app claims to work for my iPad iOs version. Inevitably Apple devs get rid of “lower users” by ensuring the last update cuts them off instead to actually informing them IT STOPS SUPPORTING THEM AND WONT INSTALL/UPDATE any longer. Fail. Dumping it. USE GOOGLE MAPS INSTEAD, at least that works on this ipad..Tank man BradVersion: 701.0.23202

Gas price app, Horrible updateGas price app but with recent and horrible version/update, they make it so hard to report gas prices so now gas prices are updated less frequently if at all.MazingerZVersion: 700.97.23138

Not correct priceFake. Don’t download I use this app today gas station is nearby my house and today gas price is 158.3. But i search from this app and find 148.9 gas on another station Then i went their i find that there is also same price 158.3 This app is just make people fool don’t download.Mani@3@Version: 700.97.23138

FrustratingNot that accurate, driven out of my way to find the better deal only to find it was more expensive than the ones I passed by!!!.XNYC4CharlieVersion: 700.96.23112

Major AnnoyanceIf this app was used correctly by all, it would be perfect, but there are some people who deliberately post incorrect prices consistently and there doesn’t appear to be a way to call them out, especially as it happens up to three times in a day at the same location, it almost feels like a personal vendetta by them..Spuzzum48Version: 700.96.23112

Laggy mess.Not sure why it takes 5 seconds to open the Find Gas page after tapping the button. Tell your developers to stop doing work on the main thread..Charles WentworthVersion: 700.92.22979

Turn on location all the timeNope you keep sending a message for me to turn on my location full time. Nope..Homeguy4Version: 700.92.22979

A very sad little app with very few features!Update 20 Oct 2023: I guess the developer has figured out how to make lots of money with this app - and make appearances on the radio as an ‘expert’, while we update the prices for him! I just drove 15,000 miles, and rarely use the app. Nothing could be more frustrating than an app that has not been developed to give you results AHEAD of you instead of BEHIND you! I would think that would be fairly simple, since it is GPS-based! The fraudulent prices posted by gas station owners and their friends is another frustrating feature. I rarely use the app anymore, and when I do I call the gas station to confirm the price before I drive off the highway. A very sad little app! This was an average app before they added all of the annoying crap. Now all you ever get is "Something went wrong. Please try again. Something went wrong. Please try again." Numerous deletions and reinstalling has done nothing! Goodbye.FreeSpirit4LifeVersion: 700.90.22937

Awful customer support — and Google privacy issuesI used GasBuddy for a few weeks, diligently updating gas prices as I went. I assumed this was a user-led, crowd-sourced undertaking, so I was willing to help keep the details updated. A few weeks later I received a “thank you” email from Nift for my contributions to GasBuddy. The problem? I’m in Canada. Nift did not show any gifts available here. I waited over a month (!!) for GasBuddy support to reply, basically washing their hands of the issue and telling me to talk to Nift. It was only when I Googled GasBuddy that I discovered the many privacy concerns about the app, including the sale of users’ location data. So no thanks. It’s user beware here..Frosty of the NorthVersion: 700.88.22921

Stopped working well.This used to be a very reliable app but since the last couple of updates it has trouble loading the map and showing the stations. The last app has rendered it not able to load the map any longer. Hope it get fixed soon so that it is back to its old self..Listener 98765Version: 700.77.22801

New updateApp updated recently since my last use and now it doesn’t work at all. Keeps saying there’s a connection issue no matter what wifi I’m on or on LTE. Useless app right now :(.HaleykissVersion: 700.76.22797

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