WeChat Customer ServiceWeChat

WeChat Customer Service

  1. WeChat Customer Service
  2. WeChat App Comments & Reviews (2024)
  3. WeChat iPhone Images
  4. WeChat iPad Images

WeChat is more than a messaging and social media app – it is a lifestyle for one billion users across the world. Chat and make calls with friends, read news and use local services in Official Accounts and Mini Programs, play games with friends, enjoy mobile payment features with WeChat Pay, and much more.

Why do one billion people use WeChat?
• MORE WAYS TO CHAT: Message friends using text, photo, voice, video, location sharing, and more. Create group chats with up to 500 members.
• VOICE & VIDEO CALLS: High-quality voice and video calls to anywhere in the world. Make group video calls with up to 9 people.
• REAL-TIME LOCATION: Not good at explaining directions? Share your real-time location with the tap of a button.
• MOMENTS: Never forget your favorite moments. Post photos, videos, and more to share with friends on your personal Moments stream.
• TIME CAPSULE (NEW!): Share glimpses of your day. Record short videos to post in your Time Capsule before they disappear in 24 hours.
• STICKER GALLERY: Browse thousands of fun, animated stickers to help express yourself in chats, including stickers with your favorite cartoon and movie characters.
• CUSTOM STICKERS (NEW!): Make chatting more unique with custom stickers and selfie stickers.
• OFFICIAL ACCOUNTS: Tons of accounts to follow with original content and news for your reading pleasure.
• MINI PROGRAMS: Countless third-party services all within the WeChat app that don’t require additional installation, saving you precious phone storage and time.
• TOP STORIES: See the latest articles your friends are reading and discover all kinds of interesting content.
• GAMES: Have fun and compete with friends in a huge selection of WeChat Mini Games and Tencent Games (available in select regions).
• WECHAT PAY: Enjoy the convenience of world-leading mobile payment features with WeChat Pay and Wallet (available in select regions).
• WECHAT OUT: Make calls to mobile phones and landlines around the globe at super low rates (only available in select regions).
• WERUN: Use Healthkit and Health app data to sync your step count on WeRun, where you can compete against friends with daily step rankings. Enable WeRun in “Settings” > “General” > “Plug-ins”.
• LANGUAGE SUPPORT: Localized in 20 different languages and can translate friends' messages and Moments posts.
• BETTER PRIVACY: Giving you the highest level of control over your privacy, WeChat is the only messaging app to be certified by TRUSTe.
• EASY MODE: Clearer and larger text and buttons for better readability.

WeChat App Comments & Reviews

WeChat Positive Reviews

Hopefully This Is Helpful !!Hopefully this may be helpful to some people, i downloaded this app last year and i was able to sign up, i made a new account and everything was fine, until a few days later when i wanted to open the app, it said that i got blocked and i needed to have someone else to help me unblock my account, so basically i did, and i tried it with 5 different people, and none of them worked, i deleted the app and re-downloaded but nothing happened, and my account was gone just like that, i was extremely devastated because i have friends on wechat and thats the only app i can communicate with the through, so basically my number was blocked from that app for whatever pathetic reason; in the end i had to actually change my phone number and i made a new account and it worked, and ever since then i never got blocked, im still using it today and im writing this so that whoever is confused may find this useful. i don’t hate the app, in fact i like it, its just that i was really bummed out on why they blocked my previous number for no reason; also don’t forget you can change your wechat language to english, if you don’t know lol, you can change it from your settings too :-).Version: 7.0.12

Blocked accounts no problemIt’s literally the best social media app I’ve used!! Some features I love: message and post translation, deviralization of posts, levels of privacy settings of your posts, invisibility of your comments and likes of your friends’ posts from their friends who you aren’t friends with which also makes your posts’ like counts visible to only you, making stickers with your own pics or vids, easy voice message usage, really high quality video calls (much better than messengers). Most of the low ratings say their accounts got blocked. Actually, the reason of its tough security is that it has many functionalities, such as credit card deposit, wire transfer, scan payment... For those who get blocked: 1. You could set up security accounts (in advance!) so that those friends can easily verify for you; 2. Sometimes you need to have your friends sent verification codes to your wechat, which never failed on me once, so I’m not sure why some reviews couldn’t figure it out; 3. Sometimes it makes you choose your actual wechat friends from a bunch of random accounts which is really easy..Version: 7.0.14

Great But Lacks Features For Group ManagementWeChat is a great all in one social media app, it receives updates often. I have used it since 2016 and I am part of very large group chats (200+) and a group that spans too much. WeChat has everything you could possibly need Ex. Calling a taxi (in China), ordering food (in China), Video games, calls, chatting, and it even basically has Tik Tok inside it. Though it does have some downsides if you manage big groups it is nearly impossible to manage because of the lack of features that other competitors like Discord has. Things that competitors have that WeChat doesn’t include: slow mode, bans, sub chats, more roles, restrictions, etc. Overall it’s a great app that still has much to improve on, I will continue to use it since it is how I connect to all of my school friends and family..Version: 8.0.2

Wow , flash back to the turn of the century, and aol chat roomsThis is a pretty cool app, it’s not corrupt and bombarded with fake or dead accounts catfishers or people playing head games. In fact this app does monitor for bad seeds, or people introducing themselves to me , and two minutes later I’m now addressed as “love” and with no shame at all and in the same sentence, try to hustle me to send or wire them some money so their phone doesn’t get cut off. Wheather I figure it out or not, that’s how easy it is to get taxed. I’m sure a lot of dumb lonely fools fall hard for it. Anyhow, I’ve already been talking to someone within my first few minutes of joining, and and as long as I don’t become unbearably stupid all of a sudden, the brains of some (most) of them is in retrograde, they are dumb as a shack of dirt, all in all 5 stars and 3 thumbs up!.Version: 8.0.25

My favorite app! This app is absolutely amazing!It‘s interface is incredibly clean and the core features stand out. It's a must have app for communicating and connecting with family and friends, and you can also share your daily life on Moments. Moreover, it offers a wide range of functions. In China, it can almost take care of every aspect of life. From handling business and financial activities, ordering food delivery, playing games, shopping, hassle-free flight check-ins, transferring money to friends, accessing fitness and health data, scheduling doctor appointments, receiving bank statements, paying utility bills, interacting and scheduling services with businesses and government, transportation, reading digital magazines, donating to charitable organizations, and integrating with other apps... you name it, this app does it all!.Version: 8.0.37

Security, but why? Location modify feature pleaseI understand the security aspects of Wechat and really appreciate that, but for someone who is using Wechat for fun this has become useless. Anyone who is using Wechat have an option to secure their own account, the platform should only provide controls but it should be left to the individual to secure their own account. There is no point for the platform to deny someone access and lock them out of their account because they send too many friends requests or someone marks the account as spam. The platform can rate limit the requests. Also, it will be great to provide an option to set location and search for friends elsewhere. That will be great..Version: 7.0.3

My ReviewThe App is good but the way they block and ban people with the English version is so uncalled for. This minute your account is on and the next minute you gets a notification that your account has been banned for violations that you never committed. If the developers doesn’t want foreign users and wants only Chinese mainland users then they should take it off the Playstore and AppStore. The way foreign users are treated is not right. The English version for foreigners has lesser features compare to the Chinese Mainland users and yet foreigners get banned unjustly. If you don’t want foreign users then you shouldn’t bother creating an English version of it.. It is a software and it should be made easier for everyone to use..Version: 8.0.29

Thank you WeChat and support Asian owned businessesWeChat helps connect people from all over the world, most commonly Chinese Americans to their homeland. We already face a lot of racism and xenophobia so imagine the biggest app that connect us to our family from somewhere else in the world, gone. And look at all the racists here giving it a one star (someone really called the WeChat app developers “zipper heads”)🤦‍♀️ super disappointed and sad as an Asian American. We will never be accepted here and Trump has made that clear since the start of his Presidency and even more within these past few months. And non Asians here have done the same. To all my Asians, please stay safe and let’s try our best to stay positive.Version: 7.0.15

Only way to stay connectedI have been using this app since 2012, and it reconnected me with my friends from middle school, family members I weren’t able to talk to for years. I can send messages or do video calls. Wechat has been the only thing connecting the two continents, and I’m truly grateful. I will probably lose connection with my dying grandparents and many lasting friendships, but I chose to love and not hate. I am thankful for the times I got to see my distant family face to face, and I truly pray that there will be alternative ways for me to stay in touch these friends and family members - because for immigrates, it is a lonely world which westerners can not understand. I thank all Chinese immigrants for your sacrifice..Version: 7.0.15

Completely Awesome!This app is awesome, and there’s nothing wrong with it. You can play almost all the games in the world on it, talk to your friends and family, as well as call them. You can also use it like PayPal, and you can post a lot thing so all of your friends can see. I know a lot of the reviews are saying their account was blocked for no reason, but that’s not true. You might’ve been blocked for saying something that’s political related in China or something. They keep a closer watch on those people who doesn’t have chinese phone numbers. Or sometimes they block your account when they see that you have a different phone number that’s not from China. I hope this helps you guys. :D.Version: 7.0.12

Must press space!?!WeChat is very good and easy to use, however, when I type a message to my friend, I want to change change a line to make it clearer for my friend to see. But everytime, there's no change line button, at that place, there said send instead of enter (change line). Then, some time later, I figure out that you need to press space until it's end of the line then type. It's very tiring for me and sometimes, one message contains 113 spaces just for changing my line, I was so tired at that time so please replace the send button to a enter button instead. And the send button can be beside the ··· button. Thanks! I hope this change in the future!.Version: 6.5.21

Easy to use, but oh my the optimization is BAD!In my honest opinion I think Discord is miles ahead of WeChat in terms of optimization, but too bad people in China doesn’t use it! Every message, video, and file, and I do mean literally everything you send, is stored locally on your device and not in Tencent servers. This means that a few files and power points sent back and forth with your friend and colleagues will ALL get stored in your system memory unless you manually clear them. My phone currently sits at 3+GB thanks to that, and I can’t easily clear out the files in case I need it! This also means chat history isn’t synced across devices because the WeChat servers doesn’t have a copy of it. Annoying to say the least..Version: 8.0.44

Not a reviewThis is my first app review. I am not writing to rate the app. It doesn’t need it anymore. It will be removed from the store tomorrow, according to the news. Wechat is the place for me to keep connected to my Chinese friends overseas and back home. Now all of us are forced to look for other apps as alternatives. None has been found to be equivalent to Wechat. COV-19 has already created difficulties in physically visiting China. Will we be able to resume normal Sino-US travel soon? I don’t know. Now the virtual connection will be affected with Wechat removed from the store. Tencent, when you update the app every time in the future, keep in mind that there are users in US..Version: 7.0.15

Awesome but a few thingsWechat is a super crazy useful app, and if you live in China it’s one of the only forms of payment. You can use chats, calling, stickers, moments, videos, and even customize your ringtone. The login method is kind of a pain (i had to solve 6 captchas) but once you’re in it’s completely worth it. It’s like Facebook, instagram, twitter, Snapchat, messages, and TikTok rolled into one. One thing I would suggest is adding widgets for the Home Screen so you don’t have to manually find the app in your screen and can just open it from the widgets. That’s probably all I have for now. Get wechat!.Version: 8.0.40

Group chat tab please!!!WeChat is a fundamental part of life in China, as are WeChat groups. There’s a group for everything!! That being said your chats seem to be polluted by a constant inflow of group messages, even if you’ve silenced the group chat it automatically goes to the top of the chat list when there are new messages and other conversations get pushed down causing you to miss messages. I really do wish that there was tabs for chats and groups and both tabs had the sticky on top function so that even on the group tab you could have your work group on top. This would make WeChat so much more functional as a work and social tool..Version: 8.0.2

Losing a time frame of files sent to other accountWhen I sent some files to my other account once, after I checked in on it on my other account in about one or two weeks, I found out that there was nothing there, like someone else used my account so these files wouldn’t show here again. This has already happened several times. It also said that I had to type in my password again, which doesn’t usually happen. Even after I changed the password, the same thing happened again. I also checked the place where it shows which devices used the accounts. All are normal, as I know. Please fix this annoying bug!.Version: 8.0.47

Love it!I love this app very much, but one thing needs to change from the beginning. The thing is when we posted the pictures on moments or discover but forgot to add some pictures, want to replace the picture that is already posted, etc.... is should have “Edit” with “Like, Comment” next to it. So that I don’t have to delete the whole thing to repost it. What happen if my friends liked my post already when I noticed that I forgot to post or add some pictures in discover and just hit delete just to repost it. Is no use! So please add “Edit” when post is already post with “Like and Comment”! Thanks!!.Version: 6.6.1

A feature I would like to see in WechatWechat is a good product. It’s very easy to use. Some of my relatives in their 80s are using Wechat on daily basis. One feature I have been wishing for is to allow a user to blacklist certain people in same Wechat group. One trouble I am experiencing is that there are members in a group keep posting disturbing info. I do not want to quit the group (could be a family group or a high school classmate group) just because one or couple of person. I don’t want to argue with them either. I wish there is a feature allowing me to make posts from these folks invisible to me, unless they directly address me..Version: 7.0.12

Love this app!!I am a American guy who travels a lot throughout Asia and this is mostly used by the Asian community so it makes it very easy to connect with new friends! It’s super easy to use and it never has any issues in the 10 years that I’ve been using it. TO THE DEVELOPERS!! I do have a suggestion for you! How about some page themes so people can change the color and customize the look of their WeChat? Of course you charge money for this but I think it will increase overall revenue and give people a more personalized feel for the app which, will in turn, boost the app usage! Just a thought :).Version: 7.0.3

Can we get the dark mode theme soon?I really like this app and I’ve been using it for 6 or 7 years now. It’s really easy to use and it has a lot useful features. However, I really would like a dark mode theme so that when I use the app at night , it wouldn’t be that bright. Also, I am wondering if we can customize the chat bubble color, I mean the green is fine and it is the iconic color of wechat, but if we can have the option to customize it, that will be great. It doesn’t have to be really fancy, just some simple basic colors that will be fine. And thank you for making this app great!.Version: 7.0.11

Can we pin the content in one group?Wechat has been nice and easy to use for the past few years. I just wish there could be some parity functionality as slack to pin some content in one channel/group instead of saving them all in one favorite place and soon be buried by the next content. Also as there r more and more groups available, they always pop up to the top. If we can fold them into one bigger group like nested group function, it would help a lot for the user’s day to day experience. Hope some product manager from wechat could consider this..Version: 7.0.4

Hard to imagine life without WeChatI’ve lived in China since the pre-WeChat era and after moving here had to get used to a new way lifestyle but after the dawn of smart tech came WeChat. For work it became part of our marketing strategy, for life it connected so many of the dots together. Money, travel, social networking, shopping and so much more, almost everything is all in one place and it’s become an indispensable tool for life here and when I travel to other countries I’m amazed at how behind the technological curve they are..Version: 8.0.43

Best messaging and social networking appSo glad to have tried this. Now it’s my only social networking app. It has great privacy features and actually does NOT spy on your like Fartbook or others. Love the recall function whereby you can recant in private or group chat within 2 minutes of posting. Also love the privacy-respecting Moments feature where your posts are only visible to your friends by default. Simply the best messaging and social networking app by far! Just wish we could use the Pay feature here in the States..Version: 8.0.7

Wish to give it 10 starsIt is a shame that Trump Administration decided to kill this app. It only demonstrates how convenient and powerful it truly is. I wish the order could be reversed, because building another wall on Internet is a Shame in US history. I just cannot believe I am seeing this in 2020. This is like seeing Trump’s coronation in US. The app collects information just like all other apps we are using daily, goolge, Facebook, snapchat, and the only thing that made it getting banned is Greedy from a President who wants to get voted by promoting hatred against Chinese..Version: 7.0.15

希望能尽快修复不知道为什么我的视频号只能看朋友和关注了 推荐这一栏看不了 然后看一看也是,一直在显示不出.Version: 8.0.38

Translate function is fascinatingIt will be appreciated very much if SELECT could be replaced by TRANSLATE in chat/group chat. If so, WeChat will be more helpful for more people. Please. Furthermore, if automatic translation as an option function to turn it on/off, it will be perfect. Thank you very much..Version: 6.7.4

视频号的热门没有了我昨天更新了微信,然后发现视频号的热门推荐没有了,现在只有关注和朋友这两个分类了。请问怎么回事呀?.Version: 8.0.38

I can’t make an account to talk to my sisterSo I live in Canada and my sister lives in China, but for some reason I can’t make an account to talk to her unless she has has an account for more then 6 months so that she can put in a random QR code or my number? That and also the text thing looks strange Basically what I get is text like this: signup_contact_friends(signup_no_need_be_friends).Version: 8.0.9

8.0.6 版本iPad同时登陆网络问题一直用iPhone为主 然后同时登陆iPad 微信好几年都没有问题。iPhone上显示iPad微信已登陆。但iPad上不能退出登陆 也不能收发。处于死机状态。iPad上其他app收发正常。只能先卸载再重装了。.Version: 8.0.6

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 8.0.47


What do you think WeChat ios app? Can you share your thoughts and app experiences with other peoples?

Please wait! Facebook comments loading...

WeChat iPhone Images
  • WeChat iphone image 1
  • WeChat iphone image 2
  • WeChat iphone image 3
  • WeChat iphone image 4
WeChat iPad Images
  • WeChat ipad image 1
  • WeChat ipad image 2
  • WeChat ipad image 3
  • WeChat ipad image 4