Zoiper Lite Voip Soft Phone Customer Service

Zoiper Lite voip soft phone Positive Reviews

I like this app. One quick idea.I’m a premium user of this app now and the money was well spent. One quick idea I have however: I believe this app is slightly behind when it come to dark mode. Most of my apps are in dark mode, and so moving to Zoiper hurts my eyes sometimes. So please add dark mode, and thanks for this great app..IHope This Name Isn'tTakennVersion: 3.30

Great Smartphone App.It does everything I need, with incredibly clear sound quality, plus many features that I don’t even need. Plus I can literally setup an account in less than 60 seconds, start to finish, AND you can’t beat the price: ZERO!!!! What more could you ask for?.CommNorth2Version: 3.21

I like communicating through ZoiperIt provides adds communication abilities to a smartphone that allows one to continue to communicate when towers are down. Options are always best when technology is available for customization..Weather weshould goVersion: 3.40

Safe and fast but just a problemThe App uses IAX so it’s safer and faster than sip based apps but it’s not compatible with new iPhones such as iPhone 12 . I think giving new update will solve the issue..AmirghadirVersion: 3.32

A great soft phoneI have in the past, used other Softphone suppliers. I now use Zoiper both on my iPhone and my MacBook Pro. I regularly use it to call clients and friends in other countries. The quality of the audio is excellent. Zoiper works very well. I would unreservedly recommend Zoiper..SteelQuillVersion: 3.14

Very easy and reliableWorks perfectly fine and easy to configure. Very reliable. Paid version works great on the background. Worth it!.CtecheraVersion: 3.46

MultifunctionI’m not only making except calls, but I also send and receive text messages from this app. No flaws I can see..Ads-are-crapVersion: 3.39

WorksOnce I got the phone system setup properly (VOIP can be a pain), this app has worked well for us (a high school) for several years..TomRuleVersion: 3.42

Amazing for Voice IPIf you want to connect to a sip server on an iPhone, it’s very simple to setup and use. It makes it simple to you your mobile phone as an IP phone. What an amazing app!.Angey bird's 2Version: 3.39

Great App - Happy userVery easy to use. Very customizable. Also easy to configure new VoIP accounts thanks to qr-codes. And you can have multiple accounts configured. Great quality and free. Best free App on iPhone, and I tested many!.XXII55Version: 3.14

Close but not quiteThis app would be almost perfect if it didn’t try to proxy SIP in order to use push notifications. That makes it impossible to use with a PBX on a private network..VerementVersion: 3.46

Works advanced secure communicationsOne of the few that works well with FreePBX. The developers fix things. Secure encrypted calls are possible though complex requirements on the FreePBX side are required..Unixservice, LLC.Version: 3.14

Excellent calling app for voipExcellent call quality. Use this as authorized app by my voip provider. It is great user interface, intuitivity, and voice quality. Highly tecommended..NovolistVersion: 3.14

Great Voip Soft Phone appI have been using this app for the last six months and it has worked very great! I wish I could do 3way calling with this app, then I would give it full five stars.RoamnGVersion: 3.16

Works perfectlyApp has always worked perfectly. I use it all the time.K6VGPVersion: 3.21

CrashingThis App worked well, but of today it is crashing when attempting to make a call..Pianist-123Version: 3.21

Latest version doesnt work on ios11.3. Tries with iphone 4/7/8/6, all failedLatest version doesnt work on ios11.3. Tries with iphone 4/7/8/6, all failed Please fix.J_head0104Version: 3.15

Bluetooth issueI had Bluetooth working on the system but then after the update , it has since stopped. Please fix this, it’s so much easier for me with my business.Dana1021Version: 3.24

A solid choice with one major shortfall.This is a solid app, but the lack of support for Bluetooth audio sources is a major shortfall. Not being able to conduct calls on a wireless earpiece has left me looking for something else..DVkidVersion: 3.14

Very outdated UIIt has very uncomfortable and outdated UI, plus sometimes when you are talking it registers unintentional clicks on screen..NikaClarkVersion: 3.40

Easy to useSetup is quick and sound quality is great..NocdudeVersion: 3.14

ExcellentAlways have worked better than recommended app by my voip/ sip provider..Voip internationaleVersion: 3.21

Need to develop sound qualitySoftware is very good. Need to develop sound quality.MRZAVEDVersion: 3.24

Accepted app specially that it is freeI am using this software to call out successfully. The incalls is not doing well, specially if the phone is not on active usage. Don’t expect to receive calls if the phone in sleep.QilqamishVersion: 3.21

Fantastic appQuick to launch and good voice quality.MadzokereVersion: 3.32

Great AppGreat for my overseas calls. The only problem for me is I don't know how to add money to my account..NNB1980Version: 3.21

Awesome applicationI can't describe how awesome this application is. Now I talke all my calls on my cellpphone and the clarity is indescribable! Highly recommended..Martin ajayiobeVersion: 3.14

Good appDoes the job well, highly recommended.La ilaha illalahVersion: 3.41

Great systemThis is a great phone system..عليييييييVersion: 3.41

Works with Allstarlink nodes greatI have been using Zoiper with IAX on my voip Allstarlink Node and it has worked flawlessly with excellent audio..WA6PZBVersion: 3.20

Works really wellNo problem.1743889Version: 3.14

New version doesn’t work with BluetoothWorked great till I upgraded to latest version. Bluetooth doesn’t work.6364),!,)(Version: 3.32

This is a great app...highly recommend it to everyone!!!I've been using Zoiper now for six months and I highly recommend it!.A Fine DisregardVersion: 3.14

MikeHighly recommended..Typical AraboVersion: 3.45

App is OK, however why charge for free codecs?FYI, the G729 codec’s patent (and thus the ability to charge for licensing it) expired way back in 2017. So, why are you guys still charging $7 bucks for it? Tisk tisk... not very nice (or ethical really)....Motobear1400Version: 3.32

ApplicationSo far I consider it a good application, let’s see how it will work in the future. If I will be satisfied in a long-run, I will write more, otherwise, if I find any issues, I will be highlighting those also..Alan A. HydeVersion: 3.42

Great appExcellent when you use addons..WaxypickVersion: 3.25

Zoiper is googleI love it and it working very good.ChampouxjacVersion: 3.39

Great- especially as we WFHFinding Zoiper a very useful tool to communicate with our donors especially when financial information often needs to be shared. And as I work from home our donors recognize our org’s phone number and can trust me, the caller..Mary ChrstmasVersion: 3.39

Great AppWorks well with my iPhone and my son’s..LauraC1900Version: 3.35

Not a great app, Shady developer with poor customer serviceDecent quality audio, but I’ve now switched to another softphone app because for months Zoiper caused me nothing but headaches. The developer claims you will get the features you want such as paid upgrades for push and higher quality codecs but you’ll probably find after paying that this app is not even compatible with popular VOIP Services. And it takes customer service weeks to reply to your technical issues Don’t waste your money! There are much better options.Jarome MVersion: 3.35

Bluetooth defective, and need to restart everydayBluetooth headsets do not work correctly (apparently this has been raised a couple of years ago with no fix) and same goes for the premium version. I had to restart the app everyday in order to correctly register... I switched to Bria. It’s paid but very low-cost and does not have the above caveat..XnOuXVersion: 3.32

Push notifications are chargedYou miss all your calls because the push notification is disabled on free version..ArpitmathurVersion: 3.32

Good produxtI like the software . Easy and friendly.OnaousVersion: 3.26

Bonne application pour ligne IPJe l’utilise depuis 6 mois et ça va très bien.Callas9Version: 3.23

World compatibleUsed it in Asia and more. If internet good then you can talk..TroikyVersion: 3.25

No regretExcellent app. 👍.SamhaloVersion: 3.25

Bugs on iPhone 7 fixed diligentlyGr8 App !!! Click to dial no longer crashes the application on iPhone 7. Registering a SIP account is a bit of a « Hit and Miss » discovering process, but does work flawlessly..Niala3333Version: 3.22

Bit ugly but it worksWorks fine but it’s got a really dated look to it — iOS 5 or 6 kind of stuff. It would be nice if they could update it for the new larger screens of the iPhone XR and XS..LexiaxVersion: 3.21

Application pour radio amateur superBelle application facile à utilisée..Gadget540Version: 3.21

Works great, very handyReally enjoy this.Boxo IveVersion: 3.21

Excellent appWorks fine.Micou.eVersion: 3.21

Works wellBeen using it no issues all good.KkcwiebeVersion: 3.21

All over the world!I travel a lot, this app allows me to always call home whenever I am, it's great!.G-G.Version: 3.21

One annoying bugWhen I get a call from “21” (extension number within our company), Zoiper thinks it’s someone in my address book whose number happens to start with 21 ( but it is a full 10-digit number). It is confusing and irritating to see this person’s name for these calls which are not related to him..QuarfieVersion: 3.14

ZoiperGreat App.AlexK_67Version: 3.20

Incoming call can’t wake up Zoiper after closing screen minutes laterHowever 5 star only when you start it up manually Push notification not working, please fix bugs for iPhone, Zoiper closed itself!.SnisksnicoVersion: 3.17

Great app! Excellent design! Easy to useThis app does what it's supposed to do... and does it really well! I used to work with the 3CX softphone and moved over to Zoiper... love it! Should have switched before! Was easy to configure ! If you are looking for a good and realiable softphone app, Give it a try... you'll love it.Western dudeVersion: 3.14

Awesome solid and reliable App for VoIP for work.Awesome solid and reliable App for VoIP for work..CpolikVersion: 3.14

Works on wifi!The quality is great and the program works well on wifi. It allows me to call my mom in another country a few times a week. Thanks from my mom!.Namaste22225555Version: 3.14

Great appI do not have any problem with the app. It works great.Mist43Version: 3.14

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Zoiper Lite voip soft phone Negative Reviews

Don’t pay for the subscriptionOverall, the app does what it claims to do, but the paid subscription doesn’t work. If you disable wifi and switch to wireless data or change networks or your internet provider changes your IP, the app stops working and you get a weird error “missing push device token” which is the only feature the paid version gives you: push notifications. So if you’re using the free version, you should be OK, but don’t throw money at the subscription, it just doesn’t work..Nidhal99Version: 3.30

Latest update removes key featuresUpdate: the email address that the developer left in their response is invalid. Tried multiple times to contact them and it bounces back every time. All email validation reports a failure when trying to reach their MX records. Lowering my rating of the app due to lack of support. Great app that has worked very well for me in the past. This latest update removed WiFi keep alive and background refresh. I hope this will be added back soon. Not able to use push due to firewall restrictions. Please help..IT dude 007Version: 3.23

Last update crippled app - unusableRunning version 3.15.2, update broke ability to make outbound calls via IAX extension. We thoroughly troubleshot the issue and had to create SIP extensions for all users just to allow inter-office functionality. We use IAX on a non-standard port & we don’t allow SIP outside the firewall for various reasons, so over 60% of our workforce is dead in the water until we find a better IAX solution. Very disappointed , especially for this being a paid. If I could give zero stars, I would. Nightmare update!!.I.T. NightmareVersion: 3.15

Barely works when neededI am on iPhone 11 with the latest 14.5 iOS. The desktop app works fine but the iOS app is quite terrible. They rarely ring simultaneously at the same time. I have to close and reopen the iOS app all the time and it takes a second to register. They will work together once but then it stops after a call. The only time it rings is if the desktop app is completely closed. However, even then about 25% of the time the app doesn’t open or freezes up. Calls often get disconnected while talking to customers. I even pay the $1 a month to get “better” call prioritization but it doesn’t seem to do anything at all. I thinking of trying another SIP client or going back to Bria altogether..TolyaaaaaaVersion: 3.32

Doesn’t stay registered, no support, even with paidBecomes unregistered. Paid version with “push” does not work. This is fine when I’m making a call, but it means I miss every single call unless I happened to have just turned it on. I works great when registered, but I have to go into the app and click the “register” button every single time..JenfriesenVersion: 3.33

Crashes and lost functionality with every new versionAvoid this app!!!! Last update made the app crash almost immediately after starting. It doesn’t even support any screen sizes but the ancient view for devices with home buttons. So the developer’s priority is obviously not on improving the app or even bringing it up to date. So how can they be trusted to keep the app working? If you quickly dial something immediately after opening the app and the call goes through, it doesn’t crash till you hang up. So it’s something with the updated app. Seems every feature except the very basic will eventually be moved behind the subscription model. Just walk away now!.Jack_ANSIVersion: 3.26

Borderline extortionAbout a year ago this app was working fine with no issues on my home network. After some recent updates I went to use it again and now there’s no audio, and their “support” websites only real suggestion for that is to buy their subscription service which should “fix everything”. So it would seem to me as if they kneecapped their app to make sure you’re paying their monthly fees.....MetaReviewerVersion: 3.25

Hopelessly uselessEven after contacting tech support I found the “app” would lose contact with both SIP servers after a short while when the app was placed in the background. A check of the GUI of the provider revealed that registration was indeed lost. Do, no calls could be received. I discontinued my subscription and removed the junk app from my phone. Save your time and frustration. Avoid this one!.NO-IP-JunkieVersion: 3.32

Push Notification Does Not WorkPaid for an annual subscription but PUSH NOTIFICATION does not work. I notified Customer Service and was informed it’s a know issue they’re working on. I then asked why are they still selling the Push Notification as a premium add-on and I was told I can cancel my subscription. What about a refund? How do I get a refund?.TokyoHawaiiVersion: 3.30

AnnoyingIt shows an encryption option but greyed out cannot be changed. It pops up camera access alert every time i open it when I senied it in purpose. I mean have some common sense and ahow it if actual video call is attempted instead of bombarding..GeorgepagerVersion: 3.41

In app purchases don’t workI was trying to buy push notifications subscription but was showing up an error. I tried to contact support and they asked me to contact apple support. I contacted apple support and they asked me to reach out to developer. I waisted my money on this app. It works when u keep it open but no incoming calls when u turn iff screen..Baljinder1356Version: 3.23

Constantly missing callsThis app is virtually unusable as it never actually rings. I get emails from my SIP services telling me I have voicemails and missed calls but the app, which is open and running in the background, never rings or even shows missed calls. I can make calls from the app so my settings are obviously setup properly..MartyTrueVersion: 3.14

Push notification doesn’t work.Push notifications hang when turn on. Once you subscribed to push notifications you can’t get your money back even if you cancel it within the trail period. Switched to Bria and push notifications work beautifully. So happy now because my battery last so long..Fs2787Version: 3.21

WorthlessCall quality is terrible (all my customers complain about echo), Bluetooth never works, the push notifications are hit and miss... this app has one job -phone calls-and it fails miserably. I even spent $30 on all of the different upgrades, but nothing got any better..BrothVersion: 3.30

Very broken on iOS 15Upgrade to iOS 15 broke the app in a big way. It used to work perfectly. Now audio on calls is very unreliable with the same configuration and provider, it works maybe 10% of the time at best..Jaymzdoubleyou666Version: 3.39

Doesn’t have the features I paid forSo I’m only giving 1 star because I paid for the extra options (buttons to transfer, conference, etc. ) and none worked, the app did not update, no new buttons added, just a paid receipt..MegMadKeeVersion: 3.30

Doesn’t work on backgroundForce background and WiFi keep alive options have been removed. The app was working flawlessly for me until that. What happened?.GonzaloBadnameVersion: 3.22

DNS Timeout 503Constantly get this error when connected to Wi-Fi. Unable to solve the issue and tech support has not helped. Linphone works fine. Paid for app and push notifications but does not work at all..Susans iPhone 2022Version: 3.42

Unregister in backgroundI am using the latest version on ios15 iphone 13. Unfortunately this app is not working in background. All of settings like background and notifications are checked multiple time but after opening another app the sip account will be unregister..Masoud mohammadiVersion: 3.42

Absolutely Not RecommendedI tried the app and paid a subscription fee to get the push notifications when receiving calls. The app caused me to miss many important calls. I would recommended trying a better service even if you will need to pay a little bit more. Never never rely or use this app. Not at all recommended..Mr. AYHMVersion: 3.46

Doesn’t work majority of time, free versionDoesn’t work majority of time with free version. Not worth the money for the paid version. Registration issues most of time..Mkat_mkatVersion: 3.46

Not working keyboardNot working keyboard when I want press a number of extension..GiltonsanVersion: 3.41

Cant cancel upgradeOnce you pay for subscription features, you can’t stop paying. Unless you cancel your card from iCloud and App Store, the whole 9yard..Angelen777Version: 3.35

I subscribed for the push services yet i dont seem to be receiving messages/callsI dont seem to be getting calls/messages even if the app isnt open despite the push services.Cheng DakisVersion: 3.32

Never worksConstantly there are technical glitches for incoming calls. Today I cannot make any outgoing calls. Also, callers say that there is echoing when I’m on a call with them. In total, I have spend more than 30 hours trying to get this app to work over the last 12 months. Not something I could ever recommend. I also had to pay and upgrade to allow the incoming calls and it took numerous emails back and forth with their help to figure out why the system would not work. Basically I have given up and don’t bother using the app unless I have to. Looking for another option..PissedOff.........Version: 3.32

Does not work as intended/advertisedI don’t know what I’m doing wrong. My VOIP provider recommends this app to connect my business’ toll-free number to my personal smartphone. The free version of this app is barely functional. The hoops and jumps that one must go through to receive calls through their smartphone, only to discover that there is basically no way to avoid my personal voicemail. If you don’t want a client to reach your personal voicemail, I am apparently supposed to leave the app on at all times. My VOIP provider SAYS that I can leave the app open on the background, but that is not true. The app must be the active open app on your screen, and you can’t be using your phone for any other purpose otherwise calls won’t come through. Zoiper has a setting to auto-load its app upon your phone’s start-up. Plain and simply, This setting does not work. You must open the app yourself, and you must keep the app open at all times. Finally, every time you load Zoiper you get advertisements for its paid subscription service. I finally relented and purchased the paid version (something about “push notifications”) and there is no difference at all. The app is not functional. I do not know what I am doing wrong, am at my wit’s end, and frankly feel Apple should not allow Zoiper to be sold. Perhaps I do not understand the limitations of VOIP. I am more than happy to be educated by SOMEBODY rather than being taken advantage of. Please advise. EDIT: I forgot to mention the original reason for my review... the SMS function in the app has been non-functional for weeks. If I had to guess, the keyboard is getting in the way of the text box. About two weeks ago, for the first time ever, I was looking at my phone at the exact right time and was able to accept an incoming business call. The call dropped THREE times and every time the client said he could not hear me at all (and I could not hear his answers). Finally, I called him back from my personal number and had no quality issues at all. This is simply too many issues for one app..TiredandbrokecanadianVersion: 3.32

SMS unusable on iPhone 12SMS window is not sized properly and i can’t see the messages when writing..CabollieVersion: 3.32

Excellent waste of timeBeing sure it’s professionally made and carefully checked for quality installed the app. I did not mistaken. All professional. You are as user can not distinguish its your mistake that app seems to work but in the end does nothing or it’s mistakes from the company. And yes you are under support if you pay money. But I thought money shall be paid for the app or tool get my goals but company salary for customer support..Zess2020Version: 3.32

My app is not registeringSorry to say that I am a paying customer it is very hard to get any technical support not a user friendly customer service I’ll be canceling my service.Med The ManVersion: 3.30

Not as good as BriaTried it first time and had to hang up and call on a different line Crackled-voices not clear.LNW18Version: 3.30

Has never been great or reliable, now can’t call at allThis thing never received calls unless I was in the app and staring at it. Usually I could make calls, just not very reliably. Now I can’t hear anything on calls. 3 out of 4 LTE bars. Juts dials and no audio. Time for a gooder app..Quantum ChrisVersion: 3.25

Used to be great. Nigh unusable on XRI used to love this app but the recent version on iPhone XR is just plain useless. Almost every single tab lacks a back button, which requires me to kill the app to switch screens. It’s obvious that the developer has stopped putting in any effort. I want my $1.29 back..MostlydevVersion: 3.24

Broken on iOS 7 devicesWorked fine for a while then stopped loading properly. No compatibility error on re-install, just won't load anymore, keeps minimizing itself, never passes loading screen..BurnteloiVersion: 3.24

Boutons manquants en françaisL’interface est inutilisable car plusieurs boutons montrent un nom de placeholder au lieu d’une image..JmbezeauVersion: 3.21

FraudThey are fraud I paid $70 for 7 months for unlimited calls and after one month they said your plan is finished I send them my transaction detail but they said you paid for only 10,000 minutes. It is ridiculous Please do not pay for this app.Sim0001Version: 3.21

No iPhone X SupportPlease update your app to support iPhone X display. Thank you.MpertzVersion: 3.16

Inconvenient keyboardYou will need to use 2 hands to dial number. Looks like developers had iPhone 4 when designed that keypad layout..MetaprogressorVersion: 3.16

Audio stops when transitioning from cell to wifiNot sure how ratings can be good. Can answer calls but Bluetooth switch from speaker will cause audio to drop. Older versions easily caused much feedback for other party as soon as you ran in background if on a call.OpticPro1!Version: 3.16

Bluetooth problemsThe Bluetooth doesn’t work in iOS.Afshin HaftlangiVersion: 3.14

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