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Wx Customer Service

About Wx (Craig Hunter)

The venerable U.S. weather app Wx, named a Mac Gem by Macworld magazine, has been reinvented! Wx displays current conditions, forecasts, warnings, and radar for U.S. locations using high fidelity XML data from the U.S. National Weather Service. The app is designed for two specific types of customers: serious weather watchers who want detailed information and facts with no fuss, and casual users who want a fast, clean, and functional weather app.
Wx lets you set up locations on an embedded map, guiding you to choose nearby NWS observation sites (over 1700 available in the U.S. and its territories), nearby NEXRAD radar sites, and nearby city- and county-based alert zones. The app sets up a 7-day summary "point" forecast customized for the specific latitude and longitude of the location, and a 7-day “pro” forecast that graphs temperature (actual and apparent), dew point, relative humidity, cloud cover, wind speed, wind direction, gust speed, 12-hour probability of precipitation, 6-hour liquid precipitation amount, and 6-hour snow amount. Wx’s pro forecast is also latitude/longitude based, and is about as good as it gets if you need to plan work, sports, and outdoor activities based on upcoming weather. With their high spatial resolution, the point and pro forecasts are especially useful in coastal and mountainous regions where typical zone forecasts can be inaccurate. These forecasts are backed up by a regional text forecast bulletin for additional information.

Wx also lets you bookmark and setup weather maps for quick reference. Choose from over 40 default NWS maps and images, or provide the URL for any map of your choice and load it right in the app! If you have preferred weather providers or use a private weather service, you can load your favorite maps and images right in Wx and keep them handy. Other features of Wx include a display of weather conditions in the dock icon, seven day sun and moon phase information, and a high performance radar display with five types of radar on a zoomable live map.

Wx is crafted with attention to detail by an award-winning professional software developer with 34 years of experience, 22 years focused on developing software for Macs and 17 years writing apps for iOS devices. Wx has been reinvented from the ground up. Under the hood, Wx has all new download and processing engines, and is faster than ever. It's more reliable than ever too, offering multiple levels of redundancy to handle severe weather events that can strain NWS servers.

Wx is also available for iPhone and iPad. For more info, see hrtapps.com or look in the iOS App Store.

For tech support, bug reports, feedback, and feature requests, contact the developer by e-mail. Use the "contact" link in Wx's help menu, or use the "support" link listed above right. Your direct feedback is encouraged, as it helps steer future development of Wx.
CategoryWeather
Release DateJune 14, 2011
Latest Version7.2.1
Price$14.99
Age Rating4+
CompatibilityRequires iOS 10.14
Last UpdatedSeptember 19, 2025
Size2 MB
Supported Languages (1)
English

What's New in Wx (v7.2.1)

Update to handle a server change affecting the NWS current conditions API.

Wx Contact Information

To reach Wx customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameCraig Hunter
Company Websitehrtapps.com
Company Email[email protected]
Customer Servicehrtapps.com/info
Social MediaFacebook / Twitter

Wx Subscription, App Deletion & iOS Support

How do I cancel the Wx subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Wx from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Wx app?

Touch and hold the Wx icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Wx purchases, refunds and billing issues

Report billing or refund requests for Wx through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Wx App Store page.

Wx Positive Reviews and Ratings

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Wx Negative Reviews and Ratings

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Wx Screenshots

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