Potty Time With Elmo Customer Service

Potty Time with Elmo Positive Reviews

Not with the moneyI realize it just a few dollars but it really wasn’t worth it for me. It got my son to sit on the potty to play it but there isn’t a lot to do. He got bored with it very fast..BsbllmomVersion: 3.2

Wonderful app; worth the small cost!My children love this app. It’s engaging and fun for both my potty-training 19 month old and already-trained 4 year-old. They enjoy listening to Elmo read, collecting the “stickers,” watching little animations within the story, singing the songs, and our 4yo plays the games. Songs are delightful and reward chart so helpful to reinforce potty steps. Parent tips are icing on the cake!.Agradecida19Version: 4.1

Great App!!Potty training is always a challenging time for both parents and kids. This app is so helpful... from the cute story to the catchy songs to the reward chart. My daughter loves playing with the app and I love the helpful content! Win-win!.SaranurseVersion: 3.2

Fun to Hear ElmoMy son loves this app and especially gets excited hearing Elmo talk and read the story. Very fun and a good way to help him learn about going potty..JharchiVersion: 3.2

Nephew loves it!My nephew LOVES this app and my niece is already showing interest even though it’s not potty training time for her yet :).Maggie7673Version: 4.0

HehUmmm hehe heh heh heheh why does this exist.Uh cuiickjckcicicijVersion: 4.1

Great songs.My granddaughter loves pressing the radio and hearing the songs. It helps her ask to go and I sing the songs to her throughout the day..Laid JaiVersion: 3.2

A little expensive for what you getWe have the interactive book for Elmo's potty time and I have to say I like that a little better. This really isn't much more than that. There are a few songs, but they are just words printed with sound. Nothing animated. The basic premise of Elmo and potty time are wonderful - but I think this should have been a .99 cent app..MitzieTestaniVersion: 1.0

Great Potty Training StoryHelp Elmo teach Baby David about the potty! This is an interactive book with 3 modes of play in story mode - Read and Play, Listen and Play, and Just Watch. There are lots of fun songs to help you along the way, and these can be easily carried over to real time potty training every step of the way, along with realistic sounds and visuals. What I like about this app is that it addresses going to the potty as a natural routine, and does not linger on the points of pulling the toilet paper out, out, and out as well as pushing the flusher. Hygiene and then an "All Done" with the reinforcer of cool looking undies follow. There is also a sticker chart to further reinforce progress, and you are able to set and reset as often as you like, to get the most out of this app over time. "Potty Puzzles" - a side game, will help keep your emergent potty user invested. There is a nice parent tip section on potty training as well as a comprehensive help section. Access to this is non secured. The only suggestion I would give is that to eliminate the "easter eggs" for stickers in the story as I feel this contributes to not really listening to the story, but endless poking at objects on a page. I would rather see the rewards being for listening to the story rather than tapping on some random item..BajeboothVersion: 1.0

Best thing I have ever experienced in my life. It was life changing(First of all, this has sound, and Elmo's name is said.) This was the best app I have ever downloaded in my history of owning apple products for 3 years. After I played this app, it opened up new doors for me. I saw life differently. Things didn't seem so gray. I was a whole new person. I am now always upbeat and happy. It was the most memorable, life changing experience since Jack died in the titanic. (I mean seriously, freaking Kate Winslet could've moved over I mean they could have both fit on the piece of debris. Is it just me, or did Jack not have to die?) I am now singing to the top of my lungs every song every second of every day. The story line was moving, the songs touching, and the puzzles emotional. I loved the sticker rewards chart. I am planning on trying out for American idol and singing on the audition, "Flush goes the potty" it's one of the best songs on the app. This is the best creation mankind has ever invented, and will always be honored. If you want a great, life changing experience, buy this app..FlamingoWarrior4Version: 1.0

My son loves it! Fun and engaging app!After using the app for one day, it got my 20 mo son interested in potty training again. We had to go back a few steps because he lost interest a few weeks ago. We started at 18 mo because he asked. My son loved following along with the story and interacting with the objects on the page. He laughed when he touched the elmo icons and elmo talked back to him. He also enjoyed finding new stickers in the story by touching objects on the page. I like the reward system a lot. The music is cute....a nice companion to this elmo potty song book we have. My son especially liked interacting with the radio to play the songs since he loves music and dancing. The puzzles are a nice feature. He still doesn't get dragging images on a screen yet, but i think he will eventually learn the art of drag and drop. Great for older kids in training though. I like that this app includes potty training tips too! Final thoughts: Great app for potty training! It kept my son busy and interested in the potty again...that deserves 5 stars alone....hooray!.DesignVHLVersion: 1.0

Good teaching toolMy 18 month son loves this app. You can choose to read the book yourself or have it read by a narrator, and there are one or two things you can touch to animate them on each page. If you are looking for an interactive app that will entertain your child without your help, you will probably be somewhat disappointed. But if you are looking for help teaching your child to use the toilet, this is a great little app. My baby loves the songs and little puzzles, and when he's a little better at making it to the toilet I'm sure the sticker page will be very helpful..CallysooVersion: 1.0

Fantastic app!Super easy to use, and my son loves it! He loves the puzzles, the interactive book, and he really loves the rewards poster where he can click that he used the potty and washed his hands. Only thing I would like is more room for the potty time stickers and for them to be saved once you leave that page. It's a little frustrating to keep putting them back in when little fingers miss buttons and accidentally erase info from earlier. Otherwise a great app!.LizD08Version: 1.0

Potty Time With Elmo ReviewMy almost three year-old brother loves this application. It keeps him busy for about 15 - 20 minutes every time he wants to use it. He really enjoys making the puzzles, and when he gets a piece in the wrong space, he gets it right the next time. He likes when I earn the stickers for him. He really enjoys the songs in the soundtrack, in which he dances to. In advance, I have nothing bad to say about this application..Derek915Version: 1.0

Cute story, songs, and stickersThe potty story is super cute, and there's fun stuff to touch and hear in each scene. The toilet handle makes a flush sound, the radio plays songs, etc. Elmo doesn't read the story but he talks when you touch the little Elmo buttons, fill out the reward chart, or finish a puzzle. My son just started potty training and this app helps get him excited about potty time!.Momma maxiVersion: 2.0

WowSo at first I thought this was silly and without any real animation thought my son would not be interested. However, he went through the book several times and loves the little puzzles. Then, amazingly after playing with the app for two days my 2.5 year old son walked into the bathroom, let me know what he had to do and used the potty for the first time! Go Elmo!.CurcumasVersion: 1.0

She loves itThis is a nice ap. My almost 3 year old really enjoys it. Loves the puzzles especially and enjoys the story. She also likes getting the "virtual" sticker. It's been a great aid. Elmo's voice appears just enough. I'm actually glad it's not entirely him speaking. About the sound, make sure your mute or vibrate button isn't turned on. I forget my iphone has it on the side sometimes. I did the same thing. ;).Melowe85Version: 1.0

The sound DOES work...you need to unmute your deviceI was surprised that it wasn't Elmo's voice but my kids liked it. When I first downloaded it, I thought there was no sound in both my Ipad 2 and my Iphone 3. Then, duh, I realized I had both devices on mute. Once I toggled the outside little switch above the volume button to the off position, everything worked fine..VesperlyndeVersion: 1.0

Thank you, Elmo!Wow! I love this APP. I do an incredible amount of babysitting for friends and family and I'm always at a loss on how to help them out when it comes time for potty training and now Elmo is here to help us out! Between the rewards, the songs and Elmo's giggle I am hopeful potty training will no longer be an issue in our households... Thank you, Elmo!.AuntdreaVersion: 1.0

Cute and easyThis is a cute story with fun songs. What I liked best were the activities, especially the sticker activity because it gave my son a fun way to record every "try." Don't know why some people say there's a sound issue-- they must have the mute button on because the sound is awesome..DadandBenVersion: 2.0

Happy momI too had difficulty with the sound when I first downloaded this, however as soon as I switched the sound button(ringer switch) to 'on', it worked perfectly. Just wanted to let others know in case their ringer was turned off..RekabeemiaVersion: 1.0

Disappointed :-/This moves very slow and my 16 month old loses interest immediately. He has more fun shaking my bottle of mouthwash. He loves the monster at the end of the book apps, I wish there were more of those types of interactive and character voiced apps available. Guess we will stick to those while waiting on the potty..Dobalina77Version: 2.0

Great!Got my VERY resistant to potty training 2.5 yr old grandson to use the potty successfully right after purchasing! This child didnt even want to sit on a potty or toilet and in fact seemed to have a strong aversion to it. Using this app, prizes and praise seemed to finally do the trick. Good job developers! Definitely recommend this app..WinniebagoVersion: 1.0

Cute AppThis is so cute for toddlers that are going through this process. My granddaughter was kept busy by trying this app out over and over I had to ask her do YOU have to go potty? She looked at me in surprise and ran to the bathroom! Make sure you monitor their time with this app!.JeasmitVersion: 3.0

Elmo does not narrateDisappointed that Elmo's voice does not narrate the story. App/Storybook would be a bigger hit and would go over better and intrigue its users way more if Elmo's voice was heard. As is, I would only pay <= $1.99 for this app a second time around. Cute concept though...LuckietenVersion: 1.0

Awesome potty resource!My son would wear undies at school but not at home & then would have accidents. After playing with this app, he wanted to wear solely undies & loves them! He likes the songs (yes, there is sound despite what another reviewer said!) & the puzzles. If this app got my STUBBORN potty-trainer going, it will work for yours!.AuntfeffieVersion: 2.0

Son loved it!!!I had previously giving this app 1 star because I couldn't hear anything. I actually went to the developers website and tried a couple of the suggestions and got it to work!!! Thank you..Monroy0Version: 1.0

The GreatestMy son started playing with this app one week before his third birthday. WELL the proof is in the pudding... He is completely trained one week later. This app has never given us any problems.. I am one grateful mom.Blinded by newnessVersion: 1.0

GREAT APPGreat app for potty trainers and trainees! Good customer support too. Like some other reviewers here, at first I didn't hear the sound, but the app description on iTunes includes solutions for volume/audio problems. My mistake, user error. Thanks Elmo!.Really happy with appVersion: 2.0

SoundEveryone complaining about no sound. Delete it and redownload . The sound worked the second time for me.DaffinerobertsVersion: 2.0

Helped meI know it's not gonna help everyone. It didn't help me until I used it as a bribe for the kid. At first it was a story with games, then it was only something he could play with if he used the potty. That was the more effective approach. Worth the buck, if it saves on diapers..Derp mehVersion: 1.0

Great app!At first I thought the sound didnt work but then I realize my phone was on vibrate. Oops! Tons a fun little interactive things, different options for reading, and a potty training sticker book..JenPinksVersion: 1.0

Love itThe app has sound so I don't know what the other ppl are talking bout. This app is awesome. I'm wking on potty training my son. He loves to watch the story play. The potty chart is helpful. Saves me $ on buying one from the store. This app is worth the $..YourcoolgirlVersion: 1.0

GoodThis is a good recreation of the book as an app. More book plus extras than a game. Simple actions appropriate for a toddler. Hidden animations a nice addition. Thought sound wasn't working, but double checked the mute switch..DrTadhgVersion: 1.0

I won't "poo-poo" this app!!I bought this app for my niece who is potty training. She loved it! Elmo looks great our iPad! Catchy songs and cute animations. The potty reward chart will be very helpful. We love Sesame and this is a wonderful potty training tool. Great stuff!.Lil EdieVersion: 1.0

He just asked me to wash my hands!Been teaching him to wash up after potty time but the little stinky buns is now remembering to do it on his own and telling me to do it too!!! Hello can I finish my potty time first!? ;) Thanks Elmo <3.Rashell10Version: 2.0

Elmo requestI was excited when I saw this potty training app that has Elmo. We just use the little auto read book. My son finds it entertaining. The potty sticker chart isn't very useful... Kids want real stickers..PottytrainerVersion: 1.0

GeniusHAHAHAHA this app is awesome.......i dont have any kids.EddiewilliamsVersion: 1.0

AwesomeGreat app, used it with my son and niece they both love it even after potty training was done. The sound does work, I think the other person who posted had it on mute or app sounds too low. There's the book with sounds, sticker chart, funny songs, and puzzles that are not hard but cute. Ages were 2 and 3 years old. The only thing, it would be a bonus if they had an option for boys and girls since baby David is a boy. Also sticker chart is a bit easy for kids to go in and take on and off, maybe a parent password to keep them from adding/removing stickers :).Karma5000Version: 1.0

Great AppMy daughter is 2 and she really enjoys playing with this app, especially the puzzle part. I think it's a cute tool for potty training but the sticker reward is dumb and useless.Sofie&Taylor's momVersion: 1.0

AwesomeI don't want my boy to play with iPhone. But I can learn the songs and sing to my boy..SweetyYamVersion: 1.0

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Potty Time with Elmo Negative Reviews

DO NOT UPDATE, DONT BUYThis used to be one of our favorites but then came the update... The new update: -removed the “just watch” option which my infant loved. Why remove? My LO (little one) would be hypnotized they the whole thing. Now she just gets stuck and bored. -removed fun phrases like “Elmo knows what to do”, random flushes, Elmo laughing, Star sounds and more. -Re-recorded phrases using a seeming “drugged up” super slow Elmo. Happy Elmo was far superior! -added a female character which is blends in very poorly. It’s like someone shouting during your favorite song and ruining it. How about her own pages instead of sloppily throwing her in? In summary, I wish so much I didn’t update. Unfortunately Apple gives no option to roll back or money back when the product is negatively changed..Istuart45Version: 4.1

Why does this cost money??I thought this was the potty game where you help Elmo and Abby to use the potty. It is not. There is a Pop the Bubbles game a 1 year old can get use from. A 4 piece puzzle game, again 1 year old level. And something about Elmo walking. Like, seriously why are we paying money for this when nothing is on it?!.BuddhashakaVersion: 4.1

Not worth 2.99This is simply not worth 2.99! Should be a free app. It reads the same book over and over. It’s boring for my 2 year old! Everything is repetitive and didn’t occupy her once so ever. I requested my money back!.Nicole.86Version: 3.2

It worth the money!This app did not hold my child’s interest at all. She did a couple of puzzles and that was it. The story is boring and she quickly turned it off. How can they even justify the $2.99. It should be free!.StephanistarVersion: 3.2

Waste of $2.99!This is not a story my child will want to read more than once- it was barely held interest the first time. Extremely disappointed..Zmama-gVersion: 3.2

Meehhh just barely okayBoring. Doesn’t really have a lot of bells and whistles. Needs an interactive face that a toddler can run by himself. Not very engaging..Lilrobin930Version: 3.2

DisappointingMy 2 year old daughter loves Elmo so I was very excited when I found this app! However, that excitement was quickly following by disappointment when I launched the app and pressed play and didn't hear Elmo's voice! My daughter did not care for the voice of the woman reading the stories...nor did I! Also, the man singing the songs sounded a little creepy...my daughter wouldn't even let the whole song play before she asked me to "turn it off mommy!" Only get this app if it is FREE!!.DeirdreHSVersion: 1.0

No volumeI purchased this book for my 2 yer old son who has shown very little interest in potty training. He seemed to like it and played the songs and puzzles frequently but now there is NO volume. He cannot listen to the story or the songs and has completely lost interest. I tried deleting and reinstalling the app with no improvement. I hope this bug is fixed soon or this will be the last app I purchase from this developer. Very dissatisfied!.Mom & JaxVersion: 1.0

Elmo doesn't narrateI expected ELMO to take us through the story with HIS voice, but it is 90% a woman's voice that narrates. Kids want to hear Elmo. Then, songs happen too often with some annoying man singing every minute. My son lost interest. More Elmo please. No animation, just static art. Fun pictures, but the story gets old within 5 minutes. Do not expect this to solve potty training problems..Tweak589Version: 1.0

Usually Good, What Happened to the Sound?My daughter has loved this since I got it about a year ago, but all the sudden there's no sound. Hoping its fixed soon, what's the point without music and noises? A potty-training child can't read. :( Otherwise this is normally at least a 4 star app! Please do another upgrade to fix the issue. Thank you!.MKopeckyVersion: 1.0

No SoundAlthough this book's description indicates there should be sound there is no sound, and when I contacted the publisher they responded it should not have sound. I have sound on other Sesame Street eBooks and Dr. Seuss eBooks and I have followed all the troubleshooting guides with no success in obtaining sound. I would suggest to anyone considering buying this book to delay your purchase until this problem is fixed..WT KiteVersion: 1.0

Once worked like magicMy son & I loved this app. The sound effects and illustrations are really cute. After initial installation, it worked beautifully. Now the illustrations and pages move but there's absolutely no sound whatsoever. No sound effects, no narration, only moving pictures. Fix this if possible..TrohnVersion: 1.0

DissatisfiedLittle interaction, didn't seem to engage my child as she is used to the level of interaction and quality offered by the dr. Suess books. Song quality is poor and the words don't high-light so that the child will follow along. Sure, it was a buck but I would rather pay more for better quality..Potty Trainer1Version: 1.0

Total disappointment and not worth the money, time, or effort.Potty Time with Elmo is a total disappointment and not worth the money, time, or effort. I really love ABCs with Elmo and the Elmo Calls and this is a waste of space. There is another app called It's Potty Time that is better. This one is so uninvolved and boring. I am really surprised that Sesame Street would have such a useless app when so much that they have is great..MamaSPlaysVersion: 3.0

No soundTheir is no sound it does not help when I turn mute on and off.Atu437Version: 4.1

Hardly worth 4$This app is not for ages 4+. It’s more for a parent and child who’s potty training. Waste of 3.99 Very disappointing.HolliegolightlyVersion: 3.2

Not happy with appMy 2 year old is obsessed with Elmo and this app does not do Elmo justice when they sing it is NOT Elmo's voice -huge let down- this was not worth the money.Loved1421Version: 2.0

Waste of MoneyUseless app.PottyfailVersion: 3.0

SucksThe sound doesn't work. Can't believe I paid for this..BucklecVersion: 3.0

AwfulBeware! Waste of money. No sound.FadlerVersion: 3.0

Very PoorSince updating to newer version of this app, there is no sound. Don't waste your money!.Double trouble MummyVersion: 3.0

UselessNo sound at all!!!!.MlmenardVersion: 3.0

UselessI'd give it zero stars if I could. The sound doesn't work. I can't use the app at all. So disappointed..AuriaJVersion: 3.0

Want my money back!Worst app ever!.Jenna80sVersion: 2.0

No soundI was sooo excited for this app, as my daughter is obsessed with Elmo... However there is no sound, so she doesn't find it entertaining or want to even use it...not worth buying.AslphenVersion: 1.0

DisappointedSound doesn't work. Save your money..EllieSLPVersion: 1.0

DisappointingDon't waste your money..KatarinaDwornikVersion: 1.0

MrsMommyDisappointed in this app..Wakko-TanVersion: 1.0

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