8 Ball Pool™ Customer ServiceMiniclip.com

8 Ball Pool™ Customer Service

•The World's #1 Pool game - now on iOS!•

Play with friends! Play with Legends. Play the hit Miniclip 8 Ball Pool game on your mobile and become the best!


Refine your skills in the practice arena, take on the world in 1-vs-1 matches, or enter tournaments to win trophies and exclusive cues!


Customize your cue and table! In every competitive 1-vs-1 match you play, there’ll be Pool Coins at stake – win the match and the Coins are yours. You can use these to enter higher ranked matches with bigger stakes, or to buy new items in the Pool Shop.


Playing friends is easy: sign in with your Miniclip or Facebook account and you’ll be able to challenge your friends straight from the game. Challenge friends anytime, anywhere and show off your skills.


8 Ball Pool’s level system means you’re always facing a challenge. Play matches to increase your ranking and get access to more exclusive match locations, where you play against only the best Pool players.

iMessage PLAY

8 Ball Pool is now available for iMessage! Just add 8 Ball Pool to your iMessage app drawer to play with your friends.

Pro Membership

- 8 Ball Pool offers weekly and monthly subscriptions at USD $7,99 and USD $19,99 respectively. Prices may vary depending on sales, taxes and countries.
- Payment will be charged to iTunes Account at confirmation of purchase
- Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
- Your account will be charged for renewal within 24-hours prior to the end of the current period
- Subscriptions may be managed by going to the Account Settings after purchase and auto-renewal may be turned off
- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable

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8 Ball Pool™ App Comments & Reviews

8 Ball Pool™ Positive Reviews

Fun way to pass timeI thoroughly enjoy this game for several reasons: firstly, it is simple enough to where one can explore the game and understand it quickly, making it less of a hassle than games with unnecessary features; I also enjoy the minimal placement of ads in this game, they are far in between and don’t irritate the user by appearing in the way of things. Additionally, the gameplay itself is entertaining as you get to play with other people around the world, and as you play you can unlock new cities as well as prizes and coins for winning. There are events in this game that run weekly, offering additional opportunities for prizes for players to win. There are even special mini games for players, such as a daily “Lucky Shot” and the ability to spin a wheel for prizes. And while there are numerous prizes available, the game remains challenging enough in that you may lose some of your earnings if you lose against an opponent. Overall, it’s a game worth playing! My only issue is with the slightly consistent request to purchase in game features—however, this alone doesn’t deter me from rating this game as excellent, as it is easy to close out of these requests..Version: 5.0.0

Like the game, but many areas of frustration.Way too many ads for “deals.” I’m always the lucky recipient of pool cue “pieces” that I don’t want. I upgraded my cue and I’m fine with it. I don’t need 25 other cues that are no where as good as mine! The daily spin is fixed! 90% of spins land on 50, 100 or 500. Any sensible person would be able to figure out that it’s rigged. Scratchers are the same, I’ve had a few big ones but I know they are just to bait me. And the trash talk and silly slang comments are not for any mature adult, I have disabled the chat feature (once I found out you could) and I enjoy the game much more without being harassed by juvenile acting people. Sometimes I feel like I’m playing with bots. I believe when I began the game a few years ago, I played every single person in India. Now all I get are people in Brazil. Nothing wrong with either country, just makes you wonder how your opponents are chosen and if everything with this game is on the up and up. Like I said, it’s fun....just don’t spend a lot of money, play within your means, disable chat unless you like it and be careful when selecting your game, it’s programmed to put you in the most expensive game you can afford and I’ve been suckered early on into some high coin games because I was too quick with my finger. Slide, don’t tap lol..Version: 4.6.2

Cheats you of time & moneyAlthough this game can be enjoyable when working properly, it often has what it labels as “connection slow” issues. If you tap on a profile during this event, you will see the message “updating.” When this happens and it finishes its update, you could potentially be losing time leaving you no time to aim and shoot causing you to lose your turn. This has often caused players to lose the game & money if you pay for any additional coins. It makes it appear that your connection is slow but in reality the games’ network is overburdened. This is happening more frequently than when I first started playing. There are other minor issues which aren’t worth mentioning. But the so called “slow connection” issue is the worst and why I keep rating it with 3 stars. UPDATE: After reading some other reviews, I agree that there are bots especially when chat comments like Never Give Up are used when it makes no sense. I agree with seems that most players are in countries other than my own and skill levels not matched. I agree that it cheats you out of money and algorithyms used seem to cause you to lose. There seems to be lack of support but increase in glitches. What I don’t get is why it’s still labeled as the Editor’s Choice. Therefore I’m downgrading the rating to 2 stars..Version: 3.13.6

UpdateI used to think that this app was a 5 star app. This week it has gone down to a 3. After this last update everything worked fine, but, now it’s very frustrating to play. I like being competitive with my friends and in the club I’m in, but, this past week, when I win a game, I will get the winning coins in my player page, but, when I go to my friends page or my club page, there are no coins...Zero and it doesn’t matter how many games I win, it still says zero. Very frustrating when you like to compete with people. I have already been kicked out of a good club because I can’t increase my coins off of zero. So, I have tried deleting the app and reinstalling it, but, it is still the same way. And I live in the United States and it has me living in Canada now. There’s no way that I have found to change it back to the US. If this can’t be fixed, without me losing my level that I’m at and all my coins and money that I have, then I’m ready to delete the app and be done with it. I would hate to do that because I play it a lot and like the competition, but, if there is no competition there is no sense in playing anymore. Please try to fix this problem and I’ll change my rating back..Version: 5.0.0

[email protected] a sore loserThe ball goes EXACTLY where you aim it...and you NEVER know when you are going to win...u might have it played out in your head..a good player will play at least 2-3 ahead...a great player(ahem ahem, sorta like myself, within 20 seconds the whole rack is played out in my head) believe it, dont believe makes no difference to me...i just get tired of hearing people whine about this and that...Also, you are correct aboit the spins, the spins are not there to make you rich...they are there to so you can snag a few extra coins for broke people, they are also there to get new players to spend some real cheese on their app...some do, some do not...i believe i am over 500 lvl at the moment, and have had the miniclip 8ball pool app for around 3-4 years without playing any in the past year(maybe get on once a month and do the free shot for the $5 cash...ive never had a ball not go where i aimed it..now every once in a great while if you hit a ball at full power into a pocket,well, it sorta acts like playing pool in real life, balls will jump out on rare occasions...also, snowbird1434 is player name and you can see if i am not telling my truth... gl to you.Version: 5.2.7

Fun & sometimes Rage inducing 😂There are times where I absolutely hate the game because I keep losing to people with a higher skill level than me. The way they select your opponent is completely random, which on one note can be pretty fun. But then on another note, you got someone who is a skill level 16 (like me) playing up against a skill level 131 or even higher. (I have seen on the world leaderboard someone with a skill level of 972) Which can seem pretty unfair, but winning against them is not impossible, but it is really hard. I do like most of the concepts in the game. The fact that you can get a huge amount of cues in your collection is pretty sweet. With more cues, you have a ton of different advantages. And the general designs of some of the cues are really nice. When it comes to the games themselves, they are pretty simple, but you do have to make sure you aim correctly. Because sometimes when it seems like you have a perfect aim, it could actually go a bit lower or a bit higher than what you think, so just keep note of that. Overall it is a pretty fun game, but for those who tend to have a little gamer rage, this game can certainly get you a little mad when you get put up against someone that is super experienced..Version: 4.8.4

DisturbingThis is a fantastic game. Been playing it for years. Have built up my coins over time, never playing for more than 100k. For a long time would only play for 1,000. Only the past few months usually playing for 20k per game. I’m an above average player and have played about 5,000 matches. I unintentionally selected a match for 2,000,000, which is quite easy to do with the interface and I’m surprised I never unintentionally did this before. The game starts and the opponent breaks. A couple stripes go in. He/she starts taking crazy shots with minimal time taken to line them up and balls are bouncing every which way. Each shot ends up with a stripe going in. The bot’s final shot with the 8 ball is the craziest with the 8 ball heading off towards the corner and then all of a sudden careening off a random ball flying around knocking it straight into the side pocket. It all happened so fast I’m not even sure if a pocket was called for the 8 ball. It was so obviously a bot I was playing, causing me to lose over half my coins. I never even got to take a shot in the match. Has been a fantastic game for years and then this utter nonsense happened. Really disappointing. Super disappointing. A bot? C’mon, guys. You just wiped out so much good will. What a shame..Version: 5.2.3

This WAS a good game...I've been playing this game for a couple of years now and have really, really, liked it. Until this week. Some ppl just can't leave well enough alone. The commercial content and coin collecting aspect of it had been tolerable until the latest changes. If you want to play slot machines, and trash talk with friends, then maybe you will get some enjoyment out of it. But for the pool purist, or someone interested in actually playing an accurate computer sim of the game, keep looking. This game is now catered to the kids... A pool stick that you have to continually pay credits to recharge? Ridiculous. So sad to see the end of my favorite ipad game... Hey guys at Miniclip, how about reinvesting in making the game actually better? Instead you're just constantly inventing different ways to get another few dollars out of everyone. Also, it's a little fishy how out of my thousands of daily spins, I seem to land on $100 about 80% of the time... and, I don't EVER recall winning anything other than a thousand bucks or so on a "Scratcher." I wouldn't play these at all if I weren't forced to, so if you're going to force ppl to play, you could at least make it fair. Oh, and enough with the bazillion different pool sticks! Geeeez!.Version: 3.13.0

UnfairI’ve been playing this game for a while, but after I write this review I’m deleting this app. First off why should you have to play a player 300 levels above you, you don’t stand a chance. Every time you think your doing good and might win a game, boom straight line shots that you know will go in don’t. The daily spins are rigged and will never give you more that 500 coins. Second once you get to about level 50, you never win, if you even get a shot at all the player your playing is going to win 90% of the time. All it want you to do is lose your coins so you have to buy more. I have never paid actual money for coins and never will. The clubs are so rigged it’s crazy, join a club and you will se yourself, if you don’t pay 8$ a week for pro membership you are playing against someone that plays Venice witch is 150million for a win and don’t have a chance in winning! It’s a money driven game and if you don’t pay for the membership or pay for coins it’s impossible to level up. And the rings are a joke. Now mini clip made it impossible to get any decent cues and forget about getting a legendary cue if you don’t pay you will never get one. Now you have cue trophies? And other rigged tiers you are trying to get it’s simply UNFAIR for new players..Version: 5.0.1

Well it WAS great . . .As for actual pool game goes, it’s pretty accurate except a couple odds and ends like, if you pot the 8 ball on break you really won the game — this doesn’t do that. There were a minor glitch or two here and there in the app. But not really that big of an issue that’d really interfere with your playing. Before the latest update my biggest two complaints were the fake/bot players and not having the ability to sell your pool cues that you no longer use. But now, since the latest update, on my iPhone it won’t load and on my iPad it forecloses every time I enter into a game. The only way I can play is in practice mode. As before, the ads are annoying af and as well as the constant cue upgrades on cues I NEVER USE. I do find the game a little rigged. Once you get your coins up a good bit, suddenly it hard to win games and you’re paired up with someone who’s at a greatly more level then you (for example: you’re level 22 and the person you’re playing against is at level 122). And this app hates slow connection speeds, it either won’t load or freezes up periodically during play. I hope the app developers fixes the bugs since the latest update for the iPhone and iPad. On my MacBook Pro, through Facebook’s website it’s ok, but not great..Version: 4.5.0

Great, needs some workThey keep offering me a chance to review even though I already did. So here are some things I think could be improved. 1) Please add an "open all" for the prize box opening, it takes too long to open all of them, I just want to get back to game play. 2) Friend requests -I get friend requests from the players who have beaten me (almost solely), if I'm not set up to have friends, I should be able to block all requests. Currently I have to x each of them out and it's a nuisance. Plus I am sick of these petty sore winners wanting to jab at me just because they beat me, winning should be enough. 3) Special offers swipe down suddenly when you go to open boxes or select game play making players accidentally select purchases. Obviously I don't buy stuff that I accidentally select, but I think it's rude of the game maker to try that tactic. If they are doing it so that folks who are stupid, young or inexperienced enough to buy because they think they are obligated to, then that's sort of stealing. Other than those three things this game is great. It's cool to be sitting in Kentucky playing a woman in Indonesia, win or lose..Version: 4.6.0

There are some major glitchesI love this game but there are some major glitches at times. For instance free coins and their videos. I watch the videos and it does not give me the free coins. I watch again still the free coin prompt is there as if I didn’t watch the video. Sometimes when I play the ball I am aiming at completely misses!! Aimed spot on and even the opponent questions what just happened. Sometimes I don’t even have a cue stick on the table. I can’t shoot just have to sit and wait until the time runs out. Also I can have my target acquired and get ready to shoot and as soon as I touch the draw back it takes my aim completely off!! Or if the stick is placed closed to the drawback of the cue it will shoot when you haven’t touched it!! These things are extremely frustrating when your in a match. If you miss one time someone will run the table. Also the Free spin is consistently giving the the same amount of coins!! If you have 2 spins it will give the same amount most all the time in the second spin. The most I think I have ever gotten is 500 coins. I got a rate box one time. I love this game but these issues need to be addressed. I have talked with other players and they clearly are aware of what I call the “glitches”. Other than that I love 8 ball pool!!.Version: 5.2.3

PeterI don’t write reviews very often but I wanted to for this one. First off, thanks for making it entertaining enough that I want to spend 5.00 for the pool pass. So many game programmers developed a game and just expect that the players will put out cash just because. Something I really hate... But I do have a small complaint about your game. Let’s say I’m in the middle of a 5000 game of 9 ball. A friend comes online and challenged me. I leave the game I’m playing and the matchup just keeps spinning with no connection to my friend. This is extremely irritating because the matchup never works. It cannot be that hard to make it work. Especially if the friend is right here in the U.S. I’m matched up with complete strangers from all over the world, but cannot get hooked up with a friend that is in another state..... Please fix this. And then my review will change to 5 stars. Until that time, 4 is the best I can give. Thank you. Hello, I paid for the pool pass, and was going to collect this morning but my prize money isn’t available. It’s just showing that the next pool pass starts in 68 hours. How can I collect my prize money. If I’m unable to, the review will drop to a single star. Just saying. Thanks..Version: 5.2.3

More languages and option to change flags in game.The game is great but how about adding two or three more languages... If you guys ever played these days, you'd find a lot of Indonesian players and it would be nice to add their language so they can understand it. There's even a YouTuber for 8BP called "Prisma" who is Indonesian [🇮🇩] and maybe you could make it easier for them. Also, as a Filipino national, please add Tagalog (Filipino) [🇵🇭] into the game because even if you've added Russian and German, I haven't encountered many people with the German (🇩🇪), Austrian (🇦🇹) or Russian (🇷🇺) Flag , which makes me assume / or be confused they're what they seem to be. So another option I'd want to add is to change my flag because I want to change my flag to the flag of the Philippines (🇵🇭) instead of what I have now (🇶🇦). I want to add this feature because when I got my account to be added in my game, it showed my flag was for Qatar (🇶🇦). Another thing, I want to add Urdu [🇵🇰] because a lot of Pakistani players are among of whom I've encountered..Version: 4.4.1

Ok gameIt’s an ok game. Usually just play to pass time while sitting around. Game constantly wants you to buy in app purchases, not going to happen. Why would anyone spend their money to buy coins not like you’re winning real money. Your never going to win any decent amount of coins on your free daily spin because of course they immediately give you a chance to buy another spin. I sometimes wonder if they even give you the little bit of coins you do win because the game hides your total amount when you spin so unless you remember to check your total before you spin you never know if you get the actual coins. Game has some annoying glitches as well, like when you put a ball right in front of a pocket and the app moves the ball back away from it. This happens every game. Another annoying glitch is if you hit your last ball in and the 8 ball in on the same shot it gives the win to your opponent this should not be the case especially when your last ball goes in long before the 8 ball drops. Of course the main goal of this game is to make the developers loads of money so they are going to do everything in their power to get you to spend more money. Have never made any in app purchases and never will..Version: 3.12.0

8 Ball PoolBy far the best game I’ve ever played. I started playing this game in 2011, stopped because I had forgot about it and then started it back up and everyday when I get off of work and get home I sit down and play to wind down and have a good time. I hardly ever win, (I mean my percentage is lower than 35%! Lol), but I still look forward to it everyday. I’m surprised that people have constantly stated that there is glitches and issues. I have played this game for years, across many different platforms and versions, NEVER HAVE I HAD ANY ISSUES, when the connection is having issues, it is my understanding that it is the internet connection of myself or my opponent, and in this kind of situation if you wait it out then you will become the winner at the end of time out. I assume that both parties are assumed winners and I think that is a great way to deal with any issues among players. I’m assuming that the people who complain are just sore losers, and can’t be ok with accepting a loss. I think it’s fun either way win or lose, but I do think that I should be better by now with all the time I have played haha..Version: 3.12.3

Beware of what city is defaulted upon entering!I love this game but a MAJOR gripe I have is the defaulted city displayed as you enter the game. The higher rank and more coins you have the default city changes. If you have 100,001 coins, it will default to Toronto and if you are not careful you can accidentally select Toronto as you try to swipe to another city. If you accidentally select and lose, now you have 1 coin remaining. Obviously this is not a design flaw but a design in order to make it flawed so you undoubtedly need to purchase coins to continue to play. Really pisses me off as I had earned alot of coins at lower levels by winning alot and with one mistake it cost me $2.5M coins. I lost to a “person” without ever having a turn...break and run. There is also no option to back out...once you select a city, thats it! You are playing that city. At a minimum, there ought to be an option that prompts you to confirm if you really want to play that city. This would have saved me millions of coins four of the five times I have accidentally made a selection on a city I did not want to play!.Version: 4.3.1

Big BugI’ve had this game for 6 years now and have played it on and off the entire time. There is a new bug I’ve noticed the past couple weeks that resulted in a warning that my account could be reset because the system thinks I’m hacking. The past three weeks I’ve noticed that any time I win a game, the coins I win don’t count toward the leaderboards. So for the past three weeks my account shows that I haven’t gained any winnings despite winning a few dozen games each week. I think because of this bug the app’s anti cheat software flagged my profile for going up roughly 10M coins but not showing any wins. Overall, this is a really fun game and a great way to pass the time (I mean, it has retained me as a player for 6 years). I would be really upset and probably never return to the game if I were to lose 6 years of progress including being level 150, have a collection power of 60, a gold tier VIP member, and 755M lifetime winnings due to a bug that is outside of my control. This is a very serious bug and needs to be fixed quickly or they will lose a long time player who has bought all of the premium season passes and plans to continue to do so..Version: 5.0.1

EnglishFor the most part they have the physics pretty good, but no cigar. Using reverse English will land your cue ball in a pocket, for a scratch shot. You can almost bet the farm on it. More than not. I thought that maybe it wasn’t a glitch and it wouldn’t happen if you upgraded my stick to the highest level. No such luck. My stick is upgraded to the max and it scrTches every time if using hard English. It’s maddening and costs you game after game. Because most games usually hinge on one particular shot, that if it happens that it’s a hard English shot (hard meaning striking the cue ball with some power, pace) it’ll cost you the game. I’ve seen the cue ball seemingly go around other balls, like a guided missile to end up in the pocket forfeiting my shot and a lot of times the game. For such a good game to have such a glaring bug is a shame. By the way, there was a period in my life, I made my living shooting pool. So I know how English is suppose to work. And in this case, not work. That’s my only tic about the game. And after all it’s just a game, designed for entertainment, so if never fixed it won’t really matter. Just a game I’ve had a lot of fun playing. As the saying goes: if this is as bad as it gets, we’re in good shape. Enjoy.Version: 4.6.0

FunI have played this game for years. If you take your time and play the games based on coins within your means it is fun. Nobody likes to lose but is addictive. With 8 & 9 ball and then tournaments, play different ones when you have made bad shots and lost or want to extend your fun. I do get mad at times like everyone else but if you are playing low coin games you can have lots of fun and then can add your messages to create more stress so if it good luck or trash talk all goes both ways back and forth. You get free coins every day and can watch videos for more too. Like any other game when you get mad or bored give it a break for a couple days and come back to it. I have played this game for fun when traveling or at a doctors office waiting and connection is important but at home you can play friends and message each other in the game which makes it more fun. I switch among 8&9 ball and tournaments with different coin values and even though I do lose when I thought I wasn’t it still give new life when you lost and then you finally win again. Probably one of my overall favorite apps too so give it a try for a while if you like pool!.Version: 3.14.0

Stop B*****nI read some of these reviews.. MY GOD!! SHUT UP!! “My wife has a cue collection and I don’t” her side piece has a bigger BLEEP than you too. GET OVER IT!! More complaining below Then you have these real weirdos who dissect the tiniest stuff. Dude, this game is computer generated, yet it plays exactly the way real pool would play. It actually makes everyone of us better than we’d ever be in real life. There’s times when the ball just sits there and SPINS like a top spin the same as real pool. Do you how insane that is for all the calculations to go into this? Take what bezos makes in a yr, CUBE THAT MF to the 100th power and MAYBE that’s how many scenarios this game calculates. Do you want what’s WRONG with this game? It’s WAY too addictive. For recovering gambling addicts this game is a problem. It’s creators invested greatly into people who work for the big casino chains. I’m not just talking about the obvious signs of the rewards etc being casino based. To the people who are “truth seekers” “red pilled” they will understand what I’m talking about. To the zombies who roam this world they will only see my post as a rambling bunch of BS..Version: 5.0.0

AddictiveGreat game! I have loved it and made it to the 90's in player level. Despite my love for this game I have recently dropped it from 5 to 4 stars and here is why. 1) it has become impossible for me to win consistently. I understand a players skill can fluctuate especially as you move up in rank. I just don't understand how I can go from having almost 2 million in coins and winning 100,000 coin games to being unable to consistently win 500 coin games. I don't trust computer programming because as you can see with the spinning wheel, it can easily be rigged. I don't trust organizations that make money from games like 8ball pool because what's to stop them from rigging the outcome of a players consistency. 2) like others I see connectivity issues. HOWEVER, I know they come from my wifi network. When I switch to cellular internet I do no have issues. Therefore I know where the problem is. The issue I have with the programming is that if I have a network loss the game will let me continue to the point where I even make a shot. Then all of a sudden my game goes back in time erases my shot and shows my opponent that I have timed out. Very strange.Version: 3.10.2

ComplicatedSo overall I like this game, but there are a few things that make me want to rip my hair out. First, every time you open the app you are shown an add for their own game. And if you accidentally press the ad than you get paid for like some coins or whatever. Second, my connection is pretty good so I’m assuming this is game, but my cue is always like either moving super fast or not moving at all. It’s weird and frustrating. Third, the spin wheel thing is rigged. For example, every time I spin it I get a hundred coins or something when there are options for like twenty thousand coins. I have been on this game for a while now and I always get the lowest amount of coins offered on it. Fourth, they sometimes pair me up with like level seventy people. I’m at level twenty so that’s a big jump. I would perfer if we played against people on our level or a few levels below or above us. This was it’s more fair and we get to play against people with our own skill level. But in total this game is ok and it’s fun and stuff just if the developers fixed those few problems than it would be perfect. Thanks! :).Version: 4.9.0

Updates to think aboutI’ve been playing for a long time and defiantly have thought about possible updates for this game. First - I wish their was a way to watch your friends play live. Like Clash of clans or other games you can watch clan mates and friends attack live, which would be really cool on this game. Even if you could send just replays to the club chat so others can watch would be awesome. Second - tournaments could be worked as well. The ones we have work tremendously well but making more/new ones would be even cooler. Club tournaments could be a possibility in this. Sending a tournament to the club and allowing club mates to join and play for a small prize at the end would be so fun. Which leads me to my next point that tournaments should go up in size to see who has some real skill. Especially if you have a lot of people in a clan then it would help to have like a 16 person tournament or something of greater numbers than 8. This game is amazing and fun as always, I just like to try and invent new ideas to further it’s gameplay. 👍.Version: 4.5.2

Almost completeThe game is very good and fun to play. What it needs to make it complete, in my opinion, is that it needs to have the ability to enter your own comments during play. You can’t have all the things I would like to say so being able to add my own would be great. But the game is really enjoyable to play and it’s fun to play people from around the world and that checking the players profile we see what country they are from and what their win rate is and what rings they’ve won. Which I really like winning rings it’s just a shame that we really can’t wear them, that would be awesome! If you like playing a game for free this is your game. You can spend money to get better cues and to get more coins but you can get more cues by winning games and getting gift boxes that you open in time or spend your dollar bills that you’ve acquired. But you can play without spending any real cash. Well I haven’t had to spend any yet and I’ve won 4 rings and working on number 5. All this is great fun and you can also play your friends and send friends gifts..Version: 3.13.1

Game is OKFor some unknown reason my first account got deleted out of the blue after having spent a decent amount of cash in the App Store for in game coins/cash/pool cues etc. Had no other choice but to make another account. The way they match you up with an opponent doesn’t make sense, you can be level 40 and get matched against someone who’s level 140 and has won over a billion coins, or you could be level 40 and play against someone who’s a level 5 it doesn’t make much sense. It also seems that after you stop using the App Store to buy coins and only use the free coins they give that they match you against harder opponents intentionally to make you blow through your coins quicker. Another thing I don’t like is you can buy an upgraded cue with in game coins and cash or pay via the App Store but you have to constantly “recharge” the cue for its abilities of better aim/power etc to work and it seems as though the “charge” only lasts maybe a few games before the cue that you paid for works the same as a regular cue they give for free. I guess with any free app it’s never truly free, but with something so simplistic as 8 Ball Pool you’d expect it to not be such a pain to play..Version: 4.5.2

D McD eI have been gaming long enough to know not to get my hopes up but when ur waiting for that bug fix that you know mustbe coming and then when it finally gets here youre elated only to find that the only bug they fixed was one that affects the hindi speaking players. Its extremely frustrating. I have put in a lot of time and effort trying to get 'good' at their game and find myself and efforts thwarted at every turn. I know not to take it personally but how long does one wait before being ableto actually play the real game and not some knock off version of it because the bug fix is missing. I know its not my device it is the game and im not the only player tohave the same problems where after the last upgrade we cannot even play one on one wo being thrown out and having to reconnect. If i did not have my own club perhaps it would have made some difference perhaps i would have left by now. I do hope they live up to their hype , a lot of ppl depend on it. Its a shame when they really could be the best! Help, ive been shanghaiied!!!!!.Version: 4.4.1

Not the best update.This is the best pool game I have played on any platform, in terms of the physics of the balls. However, I think this update is getting a bit gimmicky. I was already a bit sceptical of the VIP Points system, and the new Rings seem pointless, and are clearly just an attempt to get more people to make in-app purchases. The worst thing, though, is the guidelines being put back into the two highest tournaments. There are already plenty of other places to play a game with guidelines, there was no need to change that. There should have been at least another two higher priced guideline free tournaments put in above them to compensate. The tournaments are no longer a challenge. EDIT: The latest update is even more annoying. Rental fees for matches now? Really? They’re virtual coins for crap’s sake! You’re essentially just lying about the prize money amount for that table. And these annoying prize boxes that give worthless cues that you have to upgrade. It’s just bringing in all the worst bits from the less popular Miniclip games..Version: 3.12.0

Fun game BUT...This is really a fun game with a good look BUT... I gave the game 3 stars because there is definitely something wrong here. The biggest issue is the connection. I have lost countless games because of “slow connection” issues. Well, it’s not on my end. There is obviously a problem with the server or something in the software and it’s incredibly frustrating. I have played games where I sank the 8 ball, and I should have won, then the screen refreshes and my opponent sinks the 8 ball for the win. Are you kidding me? I have been in the middle of the game, made and sank my shot, then all of a sudden my opponent is shooting? In tournaments it’s even worse. I have lost the majority of the tournaments I entered solely because of connection issues. Beyond frustrating! Bottom line, fun for the first hour then the game just go south as you start to level. There are enough people playing this game that I’m sure the developers are more than aware of the issues. I can’t think of any reason it hasn’t been resolved yet. That’s bad form in my opinion and I’m not the only one experiencing these issues. If they ever fix the connection problems I would give this app another try..Version: 4.3.1

Great pool gameThe ease of playability is great, graduated level difficulties is good. A great app if you like playing pool. The only three knocks is 1: playing on the iPhone is a challenge. Sometimes it cannot tell the difference between adjusting and drawing the cue. You end up making an errand shot. 2: after breaking, if you sink a solid ball, it continues like you have a choice of what to go for. I thought if you sunk a solid ball after a break, that what you had to go for. 3: I thought that if you sank the eight ball on the break, you win. The game resets the eight ball and play continues. Overall, a great pool game, nice graphics. Update: game continues to be good however, recently there are no videos to watch to collect a bonus. (Watch a video to earn 500 coins, watch a video to get another spin). Another knock on this game is recently, challenging friends is malfunctioning. I get an invite to play and nothing happens. I issue a challenge, they do not respond. They challenge me again and when I accept, nothing happens. Perhaps it is because of a recent update, it may be a temporary bug that needs to be fixed..Version: 5.4.3

Good game but some aspects are badI have been looking for a game that would get me to play for a long time to pass time. This game got me to play multiple games of pool against people around the world. It tells you the win rate that you have and how much coins you have accumulated over your career. There is a extremely large variation of pool sticks that all have different stats and you can even spin the ball. Plus there are a lot of mini games you can play like scratchers, lucky shot, and spin to win. They also have 9 ball and no guidelines. The one thing that is EXTREMELY Noticeable is the spin and win is very rigged. It says the most you can win is 1 m coins but I highly doubt that has ever happened. The most I have ever in my life gotten was 700 coins with my vip bonus. I have been playing for over a ye at hand had this game before then. I have probably spun that wheel 100 times and not gotten over 700 coins. Clearly some parts of the game are rigged but also I’m not paying 20 bucks on a game every day they come out with a new “deal” which is usually just one pool stick and coins and cash..Version: 5.0.0

Pretty Good.It’s nice to play but what I have noticed is that all I get from the wheel spin is either 100 or 250 coins which is kinda annoying especially if I spend money to get wheel spins and also the pool cue meter which I always accidentally hit and only inches the ball forward allowing the other person to win. Update: What I’ve noticed is that if I make the smallest mistake the other person is able to move the ball anywhere(which is dumb) and I am in the lead 1-5 and the person is able to hit all of the balls in even though earlier they were bottling the whole time hitting it as hard as they can and then turn on decide to turn on sicko mode and win even I should have but some of the rules don’t really make since like one time I hit the opponents striped ball to hit in mine and made it only to have the opponent to be able to move the ball anywhere and then eventually win Overall I think they should fix some rules and get rid of pool cue recharge and in get rid of the rule where if you make a tiny mistake the opponent is able to move the ball anywhere.Version: 4.8.4

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