Townsmen Premium Customer Service

I absolutely love this game. It’s exactly what I was looking for in a medieval sim and to all the people complaining about the difficulty...just do the tutorials. I like the difficulty because I’m sick of these simple tap and collect micro transaction cash grabs that act like complex simulators. This game does have micro transactions but I don’t really find them too annoying, though I wish they didn’t exist tbh. Please keep adding to the complexity of this game because I’m absolutely hooked and would love to see this continue to evolve with more and more production chains and types of resources to produce.

This game reminds me a lot of Heritage of the Kings where you have to wisely manage your city and resources, and I love that about this. I am also a developer, and I truly appreciate the time and effort that went into this. However, I don't appreciate the following things: - I paid for the ad-free version of this game, yet it always boots with an ad. - There's a bug in the election campaign where you're supposed to build marketplace stands, yet no matter which type and how many you build, the quest counter stays at zero. You cannot complete this quest. Frustrating, to say the least. [EDIT: This is not a bug, you have to hit the arrows until you see the flashing stall in order for it to count toward the quest. Leaving this in case it helps someone else.]

I downloaded this when I was laid up in the hospital and it definitely kept me entertained. It’s a lot of fun! My one wish would be that there was a blank slate option without any previous buildings other than the main castle. I really enjoy designing the layout of the towns but don’t even bother with the ones that have a lot of buildings already. I also wish their were more big or huge layouts that weren’t stuck in permanent winter. The permanent winters I don’t bother with. Also, the timed challenges (ex: 5 minutes to produce x amount of x) is pointless and impossible unless you’re already a well established town. Otherwise it’s a fun game but plan to pay $ to get the most out of it.

Fun strategy game, great time sink, but many of the scenarios require you to have a significant stock of quest reward currency to succeed. This reward currency can also be bought of course, as well as the ability to fast forward indefinitely, improper use of either without purchasing something results in certain scenarios becoming either automatic fails or endless slogs made worse by somewhat repetitive music. Like I said at the beginning, I still enjoy this game, helps scratch that Anno/Banished/Factorio itch I have when I’m not at home. Don’t think it could even compete with the aforementioned, just something in a similar-lite vein.

It is addictive! The game is great if looking for a challenge, that is not frustrating. The game has great playing mechanics without throwing much money at it. I paid for the premium version to get rid of ads and purchased the unlimited fast forward. So for less than $10 I have already played over 40 hrs accumulative over many days.

I remember when you all first started, this game has gone a long way. Then, I saw the Netflix Version. I kinda wish you all would update this app just to include more of the stats (building production) and maybe just extra characters. Other than that, I find myself coming back. I’ve invested too much money to swap over to the Netflix version.

I enjoyed this game so much that I am half way through my 2nd play through. It’s tactfully made and a clean looking game. It doesn’t have all of that cartoony bouncing nonsense that many games have. I always play this at work when I need the time to go by faster haha. Going to be sad when I finish it again, I won’t know what to do! Maybe one day we could get a Townsmen 2??? :)

This game has kept me entertained for several years. I love the relative simplicity of it combined with the intricacies of certain aspect. It’s easy to make a booming town and every step along the way feels massive. The different maps provide different challenges which are fun to understand and overcome. There are still parts of the game I don’t fully understand, and I can’t wait to keep playing.

I’m addicted to this game. Its not like clash of clans or any game like that. Time only passes when you’re playing the game, but it keeps you busy. Your whole economy is based on decisions you make. There are many different maps and difficulties to play on and with the ability to have multiple saved games is awesome.

LOVE it! If you’re looking for a town building game, set in a medieval world, this is it! Gameplay is infinitely adjustable. You can play without spending extra $$: they let you volunteer to view adds for bonuses…a feature I like. Highly recommend.

It’s a fun game, I played it when it was free without ads and think it’s kinda dumb all you get for this premium is no ads, it would be great to have to have the unlimited booster, I could turn on airplane mode and play the free version with no ads for free, otherwise it is fun and it’s annoying you can’t constantly use the ads for 5x speed or 10 prestige.

I love this game. The level of detail in the town, the activities of the townies and the production is great! I love that the production chains have to be constantly monitored, seasonal activity changes plus disasters and bandits to keep you paying attention. I keep coming back to this game.

This is a peaceful city builder where you do not need to worry about other players ravaging your town and destroying you while you’re offline. Build your town and defend against PvE. Great change of pace for IOS.

I really like this format of city building. I wish you guys had different themes of this kind of game. I just hate all the other games that make you physically collect resources. I just want to build a city without all the complicated, tedious aspects.

I really like this game. It makes you think about things that you wouldn’t normally care about In these types of games. You get to use ur brain in such ways I didn’t think it could. It’s amazing get the game

10/10 paid for premium but don’t care about the start up ads. It’s still great gameplay. I love complex games that actually have depth. This is the only mobile game besides btd5 that I play

I absolutely love this game, except I tried getting the unlimited fast forward and it just won’t work, but all of the in game purchases don’t work any more

I love building games so I downloaded and was addicted. But i wish that you could make your own world so you can just play. Like i want to just build with out limits so i think you should be able to make your own world

It’s one of those that just doesn’t lose its charm even after all these years.

A game I love and enjoy greatly passes time am really fun for beginners on these type games great for a side task game while waiting or off of work enjoy an dive in to townsman!

This game is life! Hours of play - worth every penny. I wish they had more huge maps. Would totally pay more for upgrades

Best whenever, for however long you’d like game.

I love this game! It is entertaining and fun! Although, I wish there was a building to make ships and a way to use the ships to transport goods.

This game is awesome! I'm writing this review because the game keeps asking me to... kinda annoying but whatever. I'm hoping after this I can enjoy the game 100% without any pop ups!

Any possibility of a way to make your own maps anytime soon?

Buy just for say thank you for great childhood

I love this game so much. I would like to request a feature for a future update. We need a carpenter who repairs the buildings. That would be awesome!

This is a fantastic game, that you can play using no money. Just watch the ads

Of all the economy/building games this one wins.

Well built game. Was in search for an age of empires style game and this comes close.

I like playing this game. You might too.

This game got me through prison

This is such a good game for Mobil. But there is a lot of micro management.

U gonna love it 😍

The game is interesting and makes you settle for a long time, but please add the Ukrainian language.

Good game but needs an update to accommodate the notch on iPhone X/XS

This games is amazing

At first i thought it was pay to win, but actually its not. they give you crowns to log in every day and the gameplay is very fun. give the free version a try. as well there support is top notch.

Addicting game! It crashes a little more than I like in a game but its hours of gaming fun!

Been playing IOS games for years now and I only learned about that game recently. So many wasted years!!! This is a must play, must buy for any fan of the genre. This game feels free to play. But if you pay the 15$ they ask. It becomes premium and is a real steal at that price. Congrats devs. This game is incridible!

I love how this game is continuing to evolve through each update! Really is fun to play and replay with the new challenges.

Best game ever best city builder on ios. But please put more stuff need new content

This game is just what I was looking for. It is so detailed yet simple! Love it love it love it!

If you're looking for a good strategy game this one rocks!!! I wish it was more in depth though. It does very well and keeps the time passing buy just once you've gotten to the end that's pretty much it. Still love this game better than others

This is the best the best game on apple store! I found that so cute that the villagers have always the same routine! Omg ahaha:3 I can wait for the next update, if there some other updates! Put some cow? And some war if you want, like a choice to do war or not

Would be nice to add battle element to it but still keeping focusing on economic. Reminds me an old game I use to love playing - Beast and Bumpkins, but currently without the beast element :)

Never get tired of this game. Enjoy seeing my townsmen accomplishing set tasks. Reminds me of the classic age of empires and Sierra's Cleopatra or Zeus time building games.

😃

Thats a really interesting game and it s so cool to see people walk abd work i love it:)

This is a great buy. Hours of enjoyment and plenty of map options. Highly suggest it!

Its fun how you have to balance the economy in your town which makes it challenging. I think they should add more buildings but other than that great game, good job!!!

Super jeux avec animations et une bonne gestion bravo aux concepteur

Totally addictive, really fun, cute graphics and music, I have lost hours playing this game. Kinda wish game progressed while you are away rather than pausing, but it doesn't take away from the game.

Love the game. Great sim. Add more buildings please.

My best game. Play every day. More building please. Random maps please. Bigger zoom Possibility of conquering other territory and expanding Ships on water Upgrade buildings for efficiency

Looks like crashes are fixed. Would like to see more more resources and buildings.

Great game, hours of fun but could use more buildings. Such as let's say a fancier design for the townhouses at a higher cost.

Good game

However, your constant pestering is annoying AF. I totally support developers earning pay for their work (I’m a game dev myself), and I’m happy to give you my money for this great game. BUT when I pay to download something ad-free, I expect a hassle-free gameplay experience. I bought unlimited speed-up too, because it’s a feature I wanted, and I don’t mind the price. BUT I don’t want double XP, and I really do NOT want you to beg me to buy it every two freaking minutes. Take NO for an answer, please. Same with asking for reviews. Take no for an answer and don’t constantly harass your paying customers by not giving them a ‘never’ option. I want to play the game without interruption. And why show ads when opening the game first thing when you sold me an ad-free game? You took my money and didn’t deliver your promise. It doesn’t make it ok just because your advertising your own games. This game is great enough to make plenty of money on its own merits, without you tarnishing it was cheesy used car-salesman tactics. You are great devs, and you are better than this.

Ok it’s the paid version. No ads that’s awesome. But I feel there should be way more decorations than what there is now. Another thing the prestige is out of control. You don’t gain coin fast enough from taxes without spending the coin you don’t have. I watched the ad videos that give you 10 prestige each time but after my 5th time it just sits there with a loading circle allowing me not to view ads for prestige no longer. It’s a great game but I think sense we have paid for it it should offer way more.

Get these %#*?ing in-app purchases out of here man! We paid for the game!! So greedy and obtrusive. I really wanted to like this game but the devs are too pushy. I paid for no ads, and infinite speed, and double xp, yet STILL — really can’t progress through a sandbox game without buying their in-game currency. Also, there are some interface issues like finicky roadbuilding, not being able to get info on existing decorations, buildings getting in the way of each other, etc. I haven’t been this frustrated by shady dev practices in a long time. I thought I was buying a whole game but it was too late.

The food availability seems a bit arbitrary. One minute you have 10 Townspeople and 100% food stock, and the next minute it drops to 30%, even though there are no new villagers to be eating more food. Also it crashes a lot. It’s especially annoying if you are in the middle of a rapid build when it crashes. The game won’t save the finished built structure on your map, but it will remember how much you spent on Prestige to rapid build it and that amount will be gone. Other than that it’s fairly entertaining.

You have to click on each house every time you collect taxes, you have to click on each building every time a building starts needing repair. Frustrating to the gameplay. Don’t like it. Otherwise would’ve been great.

Is there a way to save progress to iCloud or something ? I literally just bought premium thinking it was going to be different that the regular game. I paid for the ads to be gone on the regular one! I like this game I just wish I could get my villages from the regular on the premium.

Paid for the game then was told I couldn’t open the game until I agreed to device tracking. Now I can’t get my money back. If they’re going to require device tracking it should be clarified up front before you pay.

First of all I paid for the no ads.. then I got charged AGAIN because I got the premium app.. like, what the heck. You would think that if you had paid for the no ads you wouldn’t get charged again, right? & how do I request a refund or something because basically I paid for the SAME thing TWICE.

Great game if only the constant adds would just stop. Granted, the paid version decreases them a bit, but the games own ads for progress points and rewards is really in your face. This is a downer at times.

The recent update destroyed the tax revenue. You literally have to spend money every time you build anything unless you want to wait to collect enough tax, which after the update can take forever.

Been looking for paid games to avoid the micro transaction scam but was disappointed that despite being a paid game it still has micro transactions for the currency used in the game. Please no.

This game is designed to frustrate you enough to consistently spend money. Very different from the Xbox version. No unlimited fast forward and you don’t replenish your prestige. Very disappointing. Stay Away!!

Bought the premium version and I still have ads, wonderful waste of money. Go with the freemium version if you're interested.

This game is a ripoff! I paid for premium, but it takes so long to build anything that it's unplayable without paying for credits! This is fraud!

Open this app on my iPhone, and it will automatically exit frequently. Exit abnormally

Should’ve stuck with the free version

Buying this “premium” version you STILL have an ad as you launch the game... 2 super usefull mecanics still requires heavy in app purchase: premium version: 3$... unlock a super usefull feature: 6$... unlock 2nd super usefull feature: another 6$!!! This is ridiculous!

I’m extremely disappointed with this game. I paid for the app and I couldn’t even finish the tutorial without having to watch stupid ads or completing surveys to be able to collect “prestige’ coins to build. TERRIBLE. If you think you are paying for a game and will be able to play it without spending more money, this is not the case. I do not recommend.

The Premium is thankfully a little more difficult then it was at first. Still quite easy, especially when you purchase the unlimited fast forward right from the start. Would be nice if they kept improving it, getting rid of the annoying flashing lights would be nice. Cows for milk would be cool.

Great game. Takes a bit to understand so start a fresh game once you understand what to do.

Game is fun but at some point you can’t advance due to the ongoing repairs to buildings. Takes the fun away. Removed app.

Progression is impossibly slow unless you pay.

I’m disappointed that my game has no sound and I did purchase it. I like the goods management but it feels a bit chaotic after playing the 1849 gold rush game, as it seemed more precise. But I do love this type of game.

Well here is another great example of a game that will do nothing but pester you for more of your money. Opening the application, it brings up a list of other games to sink money into. Throughout the game it points out how long things take to build, and how much faster it would be if you would be willing to pay another $6 for infinite fast forward. Do you find you exp is going up too slow as well? Pay more money for double exp! This is lazy game developing. There was no attempt at anything new; there are other games that do this style of gaming with more finesse, where you can at least close the app and come back to seeing your buildings completed; not this game. If you're not willing to pay for more "prestige", you've got to let every painful second of building be built. Funnnn. Overall, 5/5 for looks, but 1/5 for gameplay, and for tempting me to hide my wallet.

Would give five stars, but game has crashing issues. Everything fine for a while, but now it is back yo refusing to open.

Malheureusement, je dois être en accord avec les autres commentaires. Avant l'update, je jouais a ce jeux des que j'en avais la chance, désormais tout coûte plus cher et comme il n'y avait pas de compatibilités bec mes games ultérieures, j'ai du recommencer mes games entièrement. A quoi sert le dernier bouton??? On y entre notre mot de passe et rien ne se produit... Je veux la possibilité de revenir avec l'ancienne version!!!!

I have to agree with the other posters that the most recent update made the game A LOT harder. I too, am finding it a constant struggle to keep my people happy and buildings repaired. I get its a "freemium" and they have to encourage players to keep buying in app purchases even after they have bought the game, but the changes will reduce the fun factor of the game and drive away your business. Otherwise, I like the addition of seasons and the foresters hut. Possible updates could be stables to provide better horses to the jousting arena to increase its entertainment ability. Perhaps add the ability for your carriers to start using horses as well to make them able to carry more and go faster.

I loved playing Townsmen and even upgraded to the premium, but the latest update has me irritated. It takes a lot longer to build and costs to build have gone up. Plus, now you have to "upgrade" buildings just to get them as efficient as they were before the update. The worst part, aside from the constant pop-ups that now try to sell me more upgrades ( I thought I bought the premium game to stop this) , I lost all of my saved games because they wouldn't play with the update installed and I used up most of my saved prestige just trying to get through the tutorial in under 2 hours. I understand the logic behind the update, but wouldn't it have been better as an "advanced" add-on? I want my old Townsmen game back. So, OK. I gave it a chance and the new version, though more difficult, is playable. Once you get past the changes, they actually make sense. The trick is to keep going back to the first scenario and get the rewards. Especially the 10,000 Thaler donation; it gets you 100 prestige just like that. Then you can use that prestige to help you through the continuing scenarios. I will stick to my initial statement, though. The game was less complicated and more fun before the change.

It is so terrible now!!!! I want to revert to the pre-upgrade version. Will likely remove this game as it is no longer fun. The cost to build each building is much higher and because it takes so much longer to get to a level where you can run the town, the townsmen are constantly irritated and lots of pop up messages - out of Thaler, short on wood, short on food. Terrible!

Keeps crashing