Daniel Tiger’s Play At Home Customer Service

Daniel Tiger’s Play at Home Positive Reviews

Great app needs some fixesAn eraser tool shouldn't erase an entire picture but rather allow you to erase individual items. I have a very upset child who is so sad and crying because she created a picture for me and I ruined it with one bump after she worked really hard on it. I've never seen any other programs where a single button deletes everything in sight. Overall this and the other Fred Roger Company apps are great! Good work!.RabbitshavefangsVersion: 2.0.4

There’s a glitch.I’ve tried uninstalling the game and reinstalling it several times only for the problem to reoccur. “Feel the Music” is where the glitch is. Upon further looking into what causes the problem, it occurs when two fingers are placed on the screen at the same time. The game will work at least for 30 seconds, and then the game doesn’t work anymore. No matter where you press, nothing happens. You are still able to go back to the menu, but if you try to go back into the “Feel the Music” game, it still doesn’t work. It’s now to the point that even if I uninstall it and reinstall it, it won’t work at all. It’s very frustrating for both my child and I, especially when it’s their favorite game in the app. Please fix this ASAP. I’ll change my rating when the problem is fixed. Thank you..Li SouVersion: 2.0.4

Wonderful Apps!These Apps (I purchased the bundle deal of all 3 Daniel Tiger Apps) are outstanding. Probably my best purchase from the App Store/iTunes ever! I had the opportunity to explore the apps before my children and I was astonished with how detail oriented they were just about every image in the apps does something different. There's so much to do I as an adult wasn't able to get through it all in an hour long expedition! Also, the graphics are great. These apps are sure to keep my little one entertained for those long car rides, restaurant waits or boring shopping trips. We love that Daniel tiger teaches character traits along with educational lessons. The only problem with this App? My daughter doesn't want to get off!.BuzyMommaOfTwoVersion: 2.0.4

This game is the bestNot only for the best game it’s the better than any other game because my little cousin plays it all the game so I get in my iPad and play with him and he gets excited when the game starts thank you for inventing this game it really intertans me and my little cousin so we would like to ask if you could make another good Daniel tiger game plz?! Th.NickoylasVersion: 3.0.1

Needs to be updatedWe’ve used and loved this app since 2013. All of a sudden it no longer plays sound with an update. Please fix it!.Laurau10Version: 3.0.1

Great fun for my 2 year oldMy daughter loves all parts of this game. Pretending to be the doctor, taking Daniel potty, and the songs with the emotions are all things that keep her engaged and reinforce the things she's learning and seeing in her everyday life..Helloyou101Version: 2.0.4

Fun and age appropriate!Perfect content and interactive control for my three year old son! He loves the TV show and now this app as well-- well done, looking forward to more games in Daniel's Neighorhood!.MilWoodyVersion: 2.0.4

👍👍👍👍👎I tried to get into the picture but it wasn’t working so I thought you would make it so we could get into it.Monmy etcVersion: 3.0.1

Teaches so many good lessons!I use this app with a child I work with who has autism. It helped her not be afraid of the doctor and get excited about going potty and washing her hands. Great app!.PB1818Version: 2.0.4

Some GlitchesWould be a wonderful app if it worked more consistently! The volume often goes out and we use recent Apple devices!.MichquaVersion: 3.0.1

I love it 😻It is so cool like you can tell Daniel tiger your feelings go to the potty look at some fish play doctor go to bed and stickers to. Please get this app.Agrace713Version: 3.0.1

Okay, but not worth the money3yo d was bored quickly with this. It's annoying bc it continues to repeat the same things over and over. I am not pleased I spent money on it..Amazon26Version: 2.0.4

Audio not workingI know the game is old, but I just downloaded the game, delegated it and reloaded it and the audio isn’t working..Slick wizardVersion: 3.0.1

I guessThis is fine just kinda boring this is for like 2-4 year olds..Skylar the game loverVersion: 3.0.1

Son Loves It!!!!My 2.5 yr old loves this app!!!!! He lies being able to interact with all of his favorite Daniel Tiger friends 😊.Koozie79Version: 2.0.4

Great app—needs update?This is a great app, my kids love it! But it’s not working correctly (orientation is off center) on my new XS Max. Help!.JwopinkVersion: 2.0.4

Tiger loveWhat can I say kids can't get enough.KwaykesVersion: 2.0.4

Great but PBS kids logoCan you change the pbs kids logo for every app please?.Addis Games And Fun!Version: 3.0.1

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Daniel Tiger’s Play at Home Negative Reviews

Wish I hadn't updatedMy granddaughters favorite part of the app was the music. She'd sing and dance to the "Neighborhood song" and the "bathroom song". After I updated my app today, the songs are reduced to one liners. Ugh! I'll change my rating if we can get the old version back or at least get the songs back please..KwikvicVersion: 3.0.0

App unusableUsed to love this app but it rotates to portrait mode every time we try to use it, making it unusable. Tried deleting and redownloaded, made sure it was updated, have phone turned sideways upon opening the app, etc. Nothing seems to work and my daughter is deeply disappointed 😔 ETA I am using an iPhone 6, version 11.3.1.CaitseyDVersion: 2.0.4

Not Worth The MoneyThis App is quite basic. Not as educational as you'd hope for.... Daniel Tiger is an admired character for kids agreed. BUT they could have done a lot more with interaction aspect. As well as the information they presented about each category, for example the Doctor section. My 2 year was bored with the App after10 mins of playing with it..FlashSGVersion: 2.0.4

Volume does not workHi, I’m so frustrated with this app. I downloaded the bundle but this particular app has no volume. Please help! I tried everything I could think of. All other apps have volume. I deleted and reinstalled. Even tried it on another device and still no volume..Atrott244Version: 3.0.1

Doesn’t work on my iPhoneI just downloaded this app on my new iphone and half the screen isn’t showing. It won’t flip or shorten so we can’t even see all that it has to offer. It just doesn’t work. Unless someone can give me a tip on how to fix it I’m only giving it 1 star..Luckyme73Version: 2.0.4

No soundThe video has no sound. I’ve tried deleting it and re-download it twice and still nothing. Very sad my daughter gets very disappointed finally headed to delete it all together...KimberlyAnn23Version: 3.0.1

Buddle purchase and this game doesn't workMy daughter loves Daniel tigers neighborhood and has every game and toy! We contribute a lot of money and time watching pbs. I paid for this game and it just sits on the screen always saying waiting. I am very disappointed. Can someone please help me so my daughter can play?.Rachel12890Version: 2.0.4

Just paid for & downloaded app...Upon opening the app that I just paid for it immediately goes into portrait mode, which makes it unusable! Major bummer. I have the newest iPhone and my phone works just fine. The app is flawed..RachelMinyardVersion: 2.0.4

App won’t rotate correctlyJust bought this app and it doesn’t show the screen properly. Very disappointed with this purchase. Any know if this will be fixed?! Or how to fix the issue? Not sure if there’s a way to get a refund...😠.Jlp580Version: 2.0.4

No soundMy daughter loves Daniel Tiger but we can’t get the sound to work. The sound works on every other application on her iPad but this one. So far it was a total waste of money!.Haley778Version: 3.0.1

Unusable and Zero supportBought it as set but a couple of apps open offscreen. Contacted for support a couple times and have yet to hear anything. No apparent way to fix it do the apps are unusable waste of space and money..ManicbtrflyVersion: 2.0.4

No SoundI ride every which way to make the sound come on and it does not. I purchase this as a bundle and all the other ones work except for this..TcruzeVersion: 3.0.1

App rotates, unusableThe app rotates to portrait shortly after launching, cutting off most of what should appear, and most of the functionality disappears. I’ve deleted and reinstalled, tried with and without portrait lock, and no fix..SanderguinnVersion: 2.0.4

Too plain...boringSo Daniel Tiger is a character that is of age of the going to school, potty, cooking and tantrums etc. This app is for kids younger than him. I was expecting more interaction, and advanced games. Not just touch screen stuff............ Waste of money ://.CMYKidVersion: 2.0.4

Stuck buttonsThe backwards arrow button keeps sticking, it's hard for even adults to press..Ashabs2003Version: 2.0.4

BoringNot educational. Word farm is better. My 2 year old daughter likes it more than this game. Should have saved my money.ChiCity85Version: 2.0.4

No soundIt would be a great game if we could hear what Daniel is saying..Scoobydoo1820Version: 3.0.1

No soundPaid 2.99 and there is no sound. Tested the volume on other apps and they work.BsbzjkdnVersion: 3.0.1

No soundThe app is silent. Other applications work with sound but this has a bug that needs to be fixed..Rex1909Version: 3.0.1

No soundSo frustrating. We paid for the app but it’s pretty useless without the sound..Mpb1999Version: 3.0.1

Purchase but didn't get itPurchased the bundle...this one keeps on sending the "waiting" message...for s whole week waiting!.Vivibarnwell123Version: 2.0.4

Flips to horizontal when phone is vertical.I have tried to restart and replied app. Deleted the app and restarted. It WILL NOT. Rotate properly. What is up? I have never had this problem before..ThisismakongVersion: 2.0.4

Audio doesn’t workNo audio on any devices with this one.Pigeon807footVersion: 3.0.1

No soundAll the other Daniel Tiger apps work on our new iPad but this one. It is updated, I restarted, I deleted and reinstalled, nothing helps. No sound..BoopanyVersion: 3.0.1

SoundI have no sound with this app and I can’t figure out why. I don’t have any issues with any of my other apps..Lissa88888Version: 3.0.1

No audioAfter last update, there is no audio for iOS devices. Please fix.UnhappyPremiumSubVersion: 3.0.1

No audioTried everything in the troubleshooting. Waste of money.Kawong313Version: 3.0.1

BoringThere isn’t much to do the in the app. Pretty boring for me Daniel tiger loving 2 year old. He loves to play on my phone and actually walked away from this game..Amanda.xo.117Version: 3.0.1

No soundsJust paid for app and no volume available. I’m sure it a great app but it’d be nice if we could hear something..CDTAKLVersion: 3.0.1

Limited functionThis app is terrible - not worth the $3. My tot really wanted it for the potty training game and literally nothing happens.J.panda bearVersion: 3.0.1

BoringMy 2yr old played this for less than 1 min and has never opened it again..LadyveveVersion: 2.0.4

Bugs make my kid crySound stops working randomly.BoatmammaboatVersion: 3.0.1

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