Everbridge Customer ServiceEverbridge, Inc.

Everbridge Customer Service

  1. Everbridge Customer Service
  2. Everbridge App Comments & Reviews (2024)
  3. Everbridge iPhone Images
  4. Everbridge iPad Images

In partnership with thousands of public safety agencies, Everbridge offers the most trusted information available at a neighborhood level to keep residents informed - all delivered directly to your mobile device. Messages range from emergencies and crime advisories to important announcements, reminders and community updates.

You can also connect with your employer or university to receive vital information during critical events or while managing your response to an incident. Your workplace, school, or similar organization may also allow you to view your schedule or create your own alert to send an SOS when in need of assistance.

Everbridge App Comments & Reviews

Everbridge Positive Reviews

Receive important/emergency notificationsWe have two accounts and each have one of our older teens as the second number. In the last two months we’ve had two emergency alerts - both VERY worthy and fast! (Example: One was from our city about a missing child with special needs, in close proximity to us. The other a Fire “red flag” warning). The alerts are faster than other sources in most every case. * When we first signed up a few years ago we didn’t seem to get notifications. It may be that our local county and city are now actively using Everbridge and encouraging residents to sign up..Version: 22.3.0

It is ok, but lacks landscape viewOverall, I think this is a decent platform, but I really dislike apps that don’t accommodate landscape view…especially for iPads. How hard can it be? I don’t know for sure about this app, but I also dislike apps that don’t pay attention to “dark mode”. Dark mode is great for low light situations where I don’t want to disturb others by lighting up the room…for example…reading in bed. Since emergency alerts are something one might want to check in the middle of the night, dark mode would seem to be an important feature to support..Version: 23.0.0

UpdateThis app is extremely frustrating to navigate. I’ve already had to delete it and start over and it’s still squirrelly. Deleting messages needs a one-swipe motion. All of a sudden I’m getting phone calls from Civil Defense instead of texts! There is no easy path to change that preference. Very repetitive modes of delivery: email, text and phone call. I don’t need that. This app needs a quick fix. Right now it’s a one star wonder. I want my Nixle back but Everbridge has taken over Nixle. I’ve sent an email to the support folks. Hope they can help. Update **** I finally called my local Civil Defense and they told me how to fix the issues. I also received an email response from the app support folks. The first time I signed up I didn’t find the option to create a profile and use settings. The second time I signed up I did. I still hope they streamline this app a bit****.Version: 9.2.6

Rate emergencies relative to quiet timeOverall, the application is very good. One recommendation would allow users to rate the level of emergencies and have different quiet times. For example, municipal buildings not open due to weather may not be of interest to everyone at 5:30 in the morning but severe weather maybe important to know at 5:30 in the morning, for particular user..Version: 23.8.0

Mostly goodI’ve been using this app for several years now. It generally gives me the details I need quickly. My biggest issue are alerts at night but it’s device related not app related. I previously registered with my local emergency departments and the information carried over. My only complaint is sometimes alerts come after the event has already happened..Version: 20.3.0

Needs improvementsSome improvements can be added: -After adding a subscription, the app should be automatically launched on the “Feed”instead of the first-time user page “find an organization or subscription or explore the map”. It makes for an easier, user-friendly experience. -Should be a toggle option for each organization or subscription for badges..Version: 21.0.0

Status on alerts is confusingWhen an alert is opened there is a section “STATUS” that says “Open”. I believe it is referring to the alert but is often confused with the actual rod/incident status and we think the road that was closed is now open. Would suggest hiding this alert stats from end consumer or relocating or renaming it..Version: 21.1.0

HelpfulHelpful info from my company and city - was alerted when a shooting occurred near my home and was able to avoid driving into the area during active police activity. Nice to be able to connect with where I live and work in the same app..Version: 9.0.2

Excellent serviceI don’t understand why Everbridge is getting crap reviews. The service has been excellent for me over the last year. Maybe people don’t know how to manage the app settings and settings through their phones 🤷🏻‍♀️.Version: 9.4.5

App works fineThe app works fine. It gives me updates on alerts in my chosen districts Thanks.Version: 21.1.1

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Everbridge iPhone Images
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Everbridge iPad Images
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