Zillow Real Estate & Rentals Customer ServiceZillow.com

Zillow Real Estate & Rentals Customer Service

Find tools to buy, sell or rent a home and keep millions of listings right at your fingertips with the Zillow app. Change starts here.

BUY A HOME – Find your place with immersive photos, virtual tours, and the most listings, including things you won’t find anywhere else.

SELL A HOME – Whether you sell directly to Zillow with Zillow Offers™ or take a traditional approach, we’ll help you navigate the path to a successful sale.

RENT A HOME – From shopping on the largest rental network to automating applications, we’ve created a seamless online experience for renters.

The Zillow app gives you resources and tools you won’t find anywhere else, so you can shop smarter for your next home:

* The most listings and constant updates so you never miss out¹
* Zestimate®, the industry-leading independent home valuation tool, calculated daily
* Robust filters for school districts, views, pricing, pets, HOAs, and more
* 3D Home Tours so you can picture yourself in a home and narrow down which houses to visit in person
* Easier co-shopping: Tag your favorite home features and share your favorites to coordinate your search with a partner or roommate
* Push notifications to let you know when houses come to market, have a sale pending, or drop in price
* Neighborhood details including restaurants, grocery stores, parks, and coffee shops
* Self Tour for Zillow-owned homes, with no appointment and no pressure. Stop by when it’s convenient and unlock the door with the app
* Easy access to Zillow Premier Agents, local real estate experts who meet Zillow’s bar for quality customer service

1. Most listings based on direct site comparisons

Zillow Real Estate & Rentals App Comments & Reviews

Zillow Real Estate & Rentals Positive Reviews

Some issues, but overall the best for real estate perusalYes, there are issues, some that are beyond aggravating. Yet it is the one app I go to on almost a daily basis for 2nd home and vacation condo shopping, or to just look at dream homes in new areas. On my iPad, most recently the app just locks up, requiring either a restart or deleting and reinstalling the Zillow. Ultimately I’d love to see 3D street viewing as an option, and the return of image saving and saving to room choices...I lost all my Dream Kitchen and Master Bath photos saved from homes we traveled to Georgia to visit. Why did this option go? You can still screenshot an image, so privacy can’t be the issue. On the plus side, the option to connect with the agent, the display options, the filter features, and overall presentation are pleasant. Decent control over search saves and update notifications as well. I read another viewers issue with incorrect information, but when I cross-check w/other real estate apps, it looks as if it is the owner or agent that is supplying incorrect information, as it is consistent throughout all the apps. Thanks for fun home shopping and comparative analyzing, Zillow!.Version: 11.1.21

Not a fan of the latest update; Zestimate algorithm feels Orwellian.1. I feel like it’s now harder to see the HOA fees when you’re browsing, and those can make a huge difference in the affordability of the listing. Also, I feel like it’s harder to change the mortgage estimate (it used to be easy to zero out the insurance payment if you could see that was covered by HOA — it’s still easy to zero that out, but now I can’t figure out how to make it recalculate the monthly mortgage once I make changes). Also, the new app icon kind of looks like someone sat on the old logo/icon? Not sure if that’s what the effect they were going for... 2. Since Zillow relies on an algorithm to harvest listings from MLS sites, it’s not always as accurate as an actual MLS site (it often misses when properties are sold, for instance). 3. The Zestimate algorithm continues to puzzle me... it doesn’t seem to have much basis in reality, and when my house was on the market the Zestimate would fluctuate wildly, yet the sudden $30,000 drop in the Zestimate wouldn’t be reflected in graph of the recent Zestimates. It was like the 1984 version of the real estate appraisal... 4. BUT, I use Zillow to browse anyway because it’s free and it’s a relatively intuitive app — if I see something I like, I ask my real estate agent about it, and they send me the official MLS listing with the more accurate details..Version: 12.3.1

Still Needs ImprovementZillow does not worry about facts and their information can be very inaccurate. I was advised by my realtor to avoid using Zillow because of inaccurate information. The Zillow website is very user friendly, but just beware it can be misleading. After I bought my new home I “claimed it” on the Zillow website. They are showing I purchased the home for much less than I did, but they will not correct this information. I called the tax office just to be sure nothing bogus was going on. It turns out my info and the tax office is the same. So long story short, Zillow is not concerned with showing us inaccurate information. Update: After several email exchanges, scanning and submitting documents proving I was providing factual information, Zillow corrected the information I was disputing. The person who helped me seemed polite and helpful. So I changed my review from a 1 star to 3 stars. The reason for 3 stars is I still have several problems with what happened. First off, I still do not know why false information was provided. Second, I do not know why it was so hard to have the information corrected. Third, and this is my biggest problem...I have asked Zillow repeatedly where did they get their incorrect information, and Zillow has never responded to my question..Version: 11.1.14

Horrible now with street view replacementI previously liked this app but when I can no longer use the area view from above to see all sides of the house and the back yard, you made my job harder to find properties in another state. The street view is horrible, slow, and if the house property has an alley, you might see a little of the back, and sometimes you can't. What once took 20 secs now takes minutes to slowly navigate and many times I can't even see the side and back of a house. Please bring back the mapping view where I can use my iPhone to drill in, out and flip to the side views and back yard. This is how I narrowed down options plus it helped to zoom out to evaluate the neighborhood. The upgrade also lost some property lines on that view (iOS 10.3.3). This is also important to me. I want a list of 5 homes to look when I go to my hometown and you made that impossible. I will need to drive to them. People are losing opportunities and your value decrease A GREAT DEAL because of these changes. Please bring the satellite area view back rather than the clunky slow street one. Thank you..Version: 11.0.4

Used to be One of the Best House Hunter appsI had previously rated this app as 4 * but I have ad to drop that down. It seems lately that when some of these app developers update the apps that it isn’t an improvement but rather the opposite. Such is the case with Zillow. They used to have a place where you could find your saved searches, but not anymore. It’s pointless now to save a search because you can’t go back to find it if you create a different search. Therefore you need to heart any places you like because you won’t find it in a saved search. Also, you used to be able to delete any places, houses, condos etc that you weren’t interested in so as to clear up all the results. Again, not anymore. It makes it quite cumbersome to drill thru all the results when it takes you back to the beginning of your search for whatever reason. Now with that all being said, there are still things I really do like about it. They seem to have the most results for an area than some of the other apps. They also have more stats on a house and are usually up to date as to whether a sale is pending on a place. So while they went backwards a bit, they are still fairly good compared to others..Version: 12.5.8

Helpful in searchingZillow allows me to get a general idea of a property. This allows me to try an make a mor informed decision on which properties I want to look at. Although it is not Zillow’s fault, the pictures can be very deceiving. I wish the realtors would portray some different views. For me I am looking for somewhere I can also park our 38 foot Motorhome. I have found some locations that appear to offer that accommodation but I will not know for certain until I can eye ball the property in person. Again that is no fault of Zillow’s. I love having the satellite view showing the property lines. This tells me if there is enough space beside the house where I could make our own space for the RV but I find most of the houses are just about setting on the property lines as they are which afford us no option to extend a drive to the rear of the house. Over all I am very pleased with Zillow. I would recommend it to get general information. The information Zillow shows and what your real estate agent may or can be somewhat different. So use Zillow as a guide..Version: 13.0.6

Not to sound over-“zillous”Hello (or should I say “Zellow”) to the makers of Zillow, Let me start by saying great work. This is a great app that helps me efficiently keep up to date with the properties as they come on the market. HOWEVER, I think you should take it a step FURTHER. IMaGinE a world in which your zillow app also contained a calendar that kept track of all your up coming showings, open houses, etc. Currently, I use zillow to contact the landlord, who then contacts me and makes an appointment with me. I put that in my phone calendar, suddenly the day comes and I have forgotten what house I am even going to look at. I am then FORCED to transfer between my calendar app to the zillow app to look up the address and refresh my mind as to what house it is. THEN need to plug that address into my Google Maps app. Do you see how long this takes me? Meanwhile, I am baking in my hot black ford focus, waiting to even leave the driveway. Hey, I am not saying I am a professional in this business, though I have seen every episode of the Netflix Original Selling Sunset in which they sell the most luxurious properties in the country...so maybe I do know a thing or two....Version: 12.2.5

Zestimates Are Helpful .....most of the time!We use Zillow often and found 2 homes we’ve purchased after finding them on their site first because we don’t buy real estate directly through realtors anymore. Earlier this year something squirrely did happen with the Zillow Zestimates which had 3 of our properties estimated at 50 and 60 thousand dollars below their actual values. After several months the zestimates did climb back up to actual market rates but we were glad we weren’t selling any of our properties at that time because despite Zillow’s warnings, people do strongly depend on zestimate values while home shopping. Zillow states we shouldn’t base our buying or selling decisions on Zestimates as they are only estimates but they’ve been so successful at branding the term and successfully estimating values that buyers and sellers will bank on the zestimate number. Also, a little slow on recording final home sale amounts, other realty sites record them faster. That aside, Zillow only gets better and better and other sites still don’t compare..Version: 12.0.7

Incorrect Information Causing Safety IssuesZillow’s failure to update the information they have published regarding our home in a timely manner has created a safety and privacy issue for us and our young children. Evidently, at one time, the previous owner of our home was in pre-foreclosure. Zillow still lists the property as being in pre-foreclosure. We have had multiple unwanted and uninvited guests driving through our private driveway for seemingly no reason. At first we wondered how it was possible that so many people got so lost that they drove down our dead end road and had to turn around in our driveway. Then, this morning one of them told us Zillow has our home listed as pre-foreclosure and they were here to see it. This is a potentially hazardous situation because we live at the end of a dead-end road, our circle drive is a part of the yard in which our children play, and we are definitely not expecting this level of traffic driving through what is essentially our children’s playground. I have repeatedly attempted to contact Zillow regarding this situation to no avail. The phone number they have listed for customer care directs you to leave a message no matter which options you choose. You do not get to speak to an actual person to have your issue addressed. I have use their system to report the inaccurate information, also to no avail. Clearly Zillow could not care less how their inaccuracies effect the individual homeowner..Version: 14.20.0

So you need to look for a home..,,it's all there is but is it worth it...no no!This app is so invasive that it demands all your time, Particulars for those that are more discerning in the search for life accommodations. It stays active even when you want to sleep. It pops open after you initiate a conversation with it. Think of the most pushy car sales person you ever met who is also a dentist and learned sales on the floor of the NY Stock Exchange. If you like that kind of thing Z is your seller, but if you want support in making a difficult financial and life decision, well oops it's about the only thing available. But it will try to force you into neighborhoods wake you and put you to bed won't let you rest until you pick one and delete all remnants of it from all your devices. In that way it is satisfactory because after you make a decision you get to murder this irritating and obnoxious sales person and you will never want to make another purchase! You will also likely settle for less than you want since the irritation is constant and complete that you are imprisoned by it's overwhelming and constant presence!.Version: 13.7.0

Good place to view value of homesI enjoy seeing Zillow’s Zestiment on homes where I have an interest, either now own or and interest in buying. However, it often is inaccurate on properties I own or know about. On Zillow I have limited ability to change the estimate and the change is just for my viewing when it comes to comparable homes and therefore public zestimate. For example one home zestimate is $40k less than the house next door but I can’t use it to calculate estimate. The homes are very similar. Another home is historic but the zestimate compares it to homes listed or recently sold, often with less quality, instead of comparing it to other historic homes, where materials used in construction are of superior quality. Historic homes don’t often come on the market in my area so Zillow would need to expand the search area and/or use the zestimate of historic homes of similar quality not listed or sold recently. Bottom line the zestimate can’t be depended on for real value; but I still enjoy keeping up with homes and their estimated values. I would love for Zillow to add commercial properties to their inventory..Version: 12.3.0

Saved homes sort and filter not workingI couldn’t find a place to submit feedback or ask for support specifically for the app unfortunately so I came here hoping the developer will see it. The app for the most part is decent and does what it aims to do, which isn’t very complicated. The one thing I’m frustrated with lately is that the “newest’ and “recent change” sort on my list of saved homes is not working in the iPad or iPhone app. I compared it to what I see on the Zillow website. The website is accurate- my saved homes shows me the homes I’ve saved recently in order from most recent to oldest. In the app, the homes listed under my saved list populate in a order that makes so sense. I am home shopping and have saved many listings over the years, but many more recently. I have a very hard time finding the ones I save in the last few days because my saved list shows random houses I saved years ago instead of my newest listings. Please fix this. Having a saved feature isn’t very useful if I can’t easily sort my saved listings and find the ones i need to look at..Version: 11.1.16

Love Zillow....hate the appI LOVE Zillow and all the options they offer when looking for a please to call home, whether it’s temporary or permanent. But I only have a good experience when on my laptop. I got the app on my phone thinking if I’m bored, I could just pull up the app and search through houses in my specific filter. This is not the case, well for my app at least. I create a filter (2 bedroom, any bathroom, home type: house, and the rest is any) and it’s shows I have 16 options! Awesome! So I start looking and click on one house, look through pictures then go back to check out another. But it changes. Now I only have 4 options? I’m confused but I still click on another house, I look through the picture there and then when I go back again to look at the other ones, there are NO RESULTS. I don’t understand how this is happening and I feel like everything I get on the app it glitches out. Sometimes it finds houses and the next minute, there’s none. I really wish it didn’t do this because I love looking at house!! Zillow is amazing but I personally have app trouble!.Version: 11.0.18

My Zillow agentI was assigned Lisa DiNoto through this app. I had already decided to go with an agent I previously met at an open house I had stumbled upon, but had not actually used that agent to show me any homes. I decided to request information on a home I found on Zillow. That’s when I met with Lisa. I had no intention of using her other than to see that particular home. But as we viewed the home, I found her to be very helpful and she immediately took me to see a few more in the area. In the back of my mind, I still had no intention of continuing to work with her after we were done that day. As we viewed the last home, she had completely changed my mind. I realized that she was extremely knowledgeable in the areas I was looking and I felt no pressure from her to sway towards any particular property. After almost four months of searching for the perfect home, I have truly enjoyed working with her. She has made this process extremely easy and enjoyable..Version: 13.1.1

Great/ needs improvementI love this app! There are some things that would really be helpful though. Some of the people I agree with. The aerial view back would be nice. The lot line feature is just not the same. I disagree w/ the street view not being helpful. I too am an out of town buyer and appreciate being able to “walk” around the neighborhood to see if people keep their properties up. You can have a beautiful little house sitting in the middle of a big dump, Or across the street from rundown down low income housing units, or right next to an abandoned oil rig. A picture of the front of the house just doesn’t tell you anything about the neighborhood. I say, keep Street view, get rid of lot lines and or add the aerial view. It would also be nice to be able to save a “definitely” list of houses and a “maybe” list of houses instead of just one long list. It would also be nice to have a sort feature that would sort them by location. Some of us are looking in multiple towns. I love this app, but it could use a good polish..Version: 11.1.11

My Favorite App!We’ve been looking for a different home for about a year. I used virtually every real estate app and website applicable to my local area in central Texas during that time. I kept coming back to Zillow even after our realtor suggested that we stop using it. I found that the iPad version was simply the easiest and best way to efficiently and effortlessly search for our “forever” home. In the end we found our house on Zillow. We went to an open house a few hours after I found it only to find it had already been sold. Two weeks later I got a notification from Zillow that it was back on the market. I messaged our realtor and we made an offer that was eventually accepted. I doubt it would have happened without Zillow. It never showed up on other sites including the MLS search site that our Realtor was pushing. By the time we bought the house I felt more informed about local real estate than most realtors. Five stars..Version: 12.2.5

Management does careUpdate: Ok after the below review, Zillow personnel contacted me and told me exactly what to do in my settings to get it to work correctly. Looks like they do care so if you have a problem make sure to contact them. I did email them earlier about the previous version with the same problem I was just having but the person I spoke to did not have the same knowledge as this current, knowledgeable person. So be persistent. Earlier review and the problem I had: Zillow maps no longer works in this current version on 30Dec2017 nor did it work on the previous version... That's why I upgraded it. I guess the company no longer cares about the Zillow app product. I do not recommend downloading or using this product until they fix it. There are many complaints about the maps not working. Just do an internet search. Maybe one day the app will be useful again. I will review it again at that time..Version: 11.1.16

I really love ZillowI really love Zillow and have turned to them for nearly a decade now. They make it beyond easy to search for a home or vacation rental. If I was to change anything about Zillow. It would be to not allow incorrect info from agencies or whomever. There are too many times that I type in a simple request; such as pool, amount of acres, year built or want a certain amenity. Only to find out (once requested) my search results don’t show what I requested. Making it much harder to search individually for my ideal home. This happens a lot, often from this company called invitation homes. Typing the same info on every listing, stating if your home has a pool, additional cost would be, etc... If possible, please do what you can to prevent this from happening in the future. If the listing doesn’t have what’s searched for then why does the listing even talk about it. Laziness on their part. Not Zillow’s, of course. Thanks again, Zillow..Version: 13.1.1

Former RealtorI have the utmost respect for good Realtors helping clients buy or sell a home. They work hard and have expertise that most people don’t have. Zillow helps Seller’s listings for both agents and for those who choose to sell on their own. Although not as immediate as the local MLS, it gives buyers and sellers some ideas about and access to the current market. MY BIGGEST CONCERN: comparable sales given should not go back to previous “ years”. 3-6 months of comparable sales is the farthest back to compare sales. Professionals ( Realtors, Appraisers ) will only use RECENT sales for comps. Your sight shows sales too long ago. ALSO, many recent sales are not being shown. I know of at least 6 recent sales by the house we have listed that are not showing up. These issues cause inaccurate “zestiments” and give inaccurate market data to buyers. Also, assessed value can never be used to ascertain MARKET value. Thanks..Version: 12.1.1

Great features IF you can figure out how to use them all...I can't begin to list all of the features that Zillow provides to the prospective home buyer. Generally it's been a great mobile app. However, here's a handful of concerns: First, when you search it doesn't always find all of the houses that are listed using the filter parameters you put in. Second, it doesn't always show the houses that are listed by other "realtor" apps. Third, it's just kind of difficult to figure out how to get it to search for a larger area than just the city. We live in a smaller city (Amarillo, Texas) that has a lot of rural areas around it and would like to include those areas in our searches, in addition to some of the closer small towns. Fourth, just figuring out how to search and save a search is a bit challenging. In conclusion, as I said earlier, it is a great app that is loaded with features, and I will continue to use it as my main source of real estate information, but I just wish it was a little easier to navigate..Version: 11.0.11

Take a look DONT get your hopes upI notice that on both my iPhone and iPad the Zillow app will occasionally say no internet connection even when I have one and can use it on other apps flawlessly. Even weirder it happens at the same time on both so if it goes down on one device and I switch it happens on the other one too....so I give up and start looking into other apps and websites. There are no settings for internet connections or reboot or resetting the app. But there are way too many options for notifications lol. That’s a little funny. Anyway hope an update in the future I’d the s quick fix but u have spent more time elsewhere losing more and more respect for the app especially when I found out huge inaccurate the sight Is. It’s a good first step for window shopping houses from a distant and getting address and local school info to investigate. So that’s a plus. BUT PLEASE keep in mind the only reason I’m writing this to customer support as well as my review is due to frustration from the continuous problem above..Version: 13.1.6

Great app, but wish saved properties were easier to viewI love using the Zillow app and find it to be very helpful and intuitive in most cases. My one complaint, however, is the way that saved properties are organized and viewed. It is not easy to view saved homes based on location or on date added to favorites. For example, I am looking at homes in a few different states, but when I go into my saved homes tab, it shows me everything I have saved. When I zoom in or select a home in a particular state, I can view its details, but when I go back, it zooms back out to show me the entire country. I wish that I could filter the viewing of my saved homes by area or at least by the date that I added them to the favorites list. There is a sort by “newest” option, but this appears to show me the most recently built homes rather than the most recently added homes to the list. This change would make the app 5 stars for me!.Version: 12.3.4

Buying and sellingI have used Zillow to find homes and have found it very useful and friendly. I have also “claimed” my home and have recently listed it. I love the fact that I can see views and saves, however, I have to keep in mind it seems to count my looks as well. Second, all the information about my home from my realtor’s listing did not come over correctly and I have had to go in and fix some- others I couldn’t fix. Thirdly, when it compares your home to “similar listings” it uses an algorithm that is not well written. For example, there is a house for sale about two doors down that is “comparable” but zillow compares my listing to one $100,000 less one week in a different area and then suddenly switches to one $100,000 more in another area and doesn’t ever compare the one around the corner. This makes the comparison data useless to me. Other than that- I am hooked. I am hoping that my home will sell, I will finalize my contract on the new one, and I won’t need to use this app ever again very soon!.Version: 12.1.3

Great Legacy but Starting to Fall Behind the Competition?I have used Zillow for years and loved it’s ease of use, thoroughness, data on each property and timely notification of new and updated properties. I have bought or sold several properties across the country in the last few years. In 2019 I was having a tough time finding and purchasing a property in a geographic area with a very hot market. One night I was notified by Zillow of a new condo that came on the market in a building I was targeting before my agent even knew about it. I was able to purchase it the next day. In 2020 I have been interested in adding a property in a different geographic location with a similar hot market but again kept missing out. Then I noticed there are properties that appear on another application that do not appear on Zillow at all, or appear on before appearing on Zillow. I have needed to start following the other real estate app for completeness and timeliness and may use it as the primary going forward if it is more successful..Version: 14.10.0

Can’t open rental applications/background checksI use Zillow to list my homes for rent. I have been very successful with that, both in my business rentals and my personal home to receive contact information and “leads”. Over the past 15 years, I have used the same old rental application that can be purchased at Staples and have done my own follow up on the information provided. This week I asked a potential tenant to complete the Zillow application and submit it online. They paid Zillow for their application fee/background check/credit history and I cannot open any of them. I’ve sent several help desk requests to Zillow and have heard nothing back from them. I explained the situation to the customer and she was kind enough to fill out my old school application so I can do the work on my own. I’m disappointed with the app, and the follow up from Zillow..Version: 12.3.3

School districts in is hit or missI really love this app and website. It’s a great research tool. I use it multiple times a day. However, I hate the fact that many homes will show on the map for one school district but when I google the address because something doesn’t seem right (cost doesn’t match for the area, street name in ad doesn’t match street name on map, posting says one school district but it’s placed on the map in a different district, etc.) I don’t know how people are able to do this. Or if it’s intentional or a glitch. But I find it extremely frustrating when searching for housing. I have children and am looking for a place to live in certain school districts. I can’t ever trust that a house is actually where it says it is in the app. This is causing a lot of side research and back tracking on my part to verify all the addresses through additional sources...... which is not only time consuming, it’s annoying!!!! Please correct this!!!.Version: 11.1.11

2 major flaws in Zillow costing it 2 starsZillow is a fairly good app and has many advantages over it’s sister app Trulia. Zillow could easily be a five-star app except for two major flaws. Flaw number one is the open house feature. On Zillow the open house text does not provide a live link to your calendar. This is where Trulia has a huge advantage. On Trulia the open house text has a live link which immediately and simply posts the open house into your calendar. This is a tremendous time-saving feature which Zillow is sorely lacking. Flaw number 2 is the directions feature linked to the map function. Zillow is far inferior to Trulia in this department. In Trulia if you simply tap on directions it gives you very clear driving directions that will take you right to the house that you want to view. In Zillow attempting the same basic task does virtually nothing. All things considered Trulia wins this battle even though barring those two functions Zillow is a far better app..Version: 12.1.7

Brent Smith, Exp Realtors, Naples, FLBrent deserves more than a5 star review in my books. And here is why! Brent took many tours with my husband & I in the Ft. Myers area surrounding Naples, Golden Gate, RSW, south & North NAPLES. We entered into Tarpon Bay Community in North Naples and Brent hit the nail on the head. We have more in our community than I ever imagined. Friendly neighborhood, clean community, close to shops, groceries, and main nice places to dine and some with live music. Brent met with a cleaning contractor, helped us with the disappointments we went thru with our MI home sale during a pandemic at that. Everyone said we were crazy; 6 weeks into our home, happy as can be and have had Brent in our home as a guest. Best of all; we barely knew anyone here & he even help us unload our pod! A gentleman who seen us through our entire move. He should be your guy, if you’re serious about a move whether it’s moving in or out of your home..Version: 14.24.0

Zillow offers reviewI have successfully used Zillow in my past, but the Zillow Offer has been a big disappointment on many front. Worse their inability to keep their own scheduled meetings and put you on hold for hours to get their Zillow specialist/agent is unforgivable. We were trying to sell our property on the lake in North Carolina and so when I called Zillow. They draw you in by scheduling a meeting promptly. They even call you fifteen meeting to ensure that you are available. But once to connect, you will be place on a indefinite hold. They have no respect for others time. Period. If is happened once or twice I could blame to agent, but three times. The coordinate finally gave me the specialist phone number and after two voice mail, she responded to let me how busy she was and will call back. Folks, it’s just not worth wasting your time with these folks..Version: 14.22.0

Great but needs distance from location addedI love Zillow and they have a nice app, draw on map features, notifications, and you are getting about as fast as RedFin for new market listings. My only complaints are the following. 1.) most of the time the push notifications for new houses deeplink me to a blank page. I have a 7 running the latest and greatest OS and have my apps on auto update (I’m not the idiot who thinks their app should work when it’s 100 or even 1 version behind). 2.) not so much an issue as a nice to have, the distance from current location on the listing page would be amazing to have.....maybe add that to your roadmap :) Trulia has this but Trulia also notifies you weeks after a house hits the market, so they are not really good for anything other than showing you the houses you could have looked at had you known about them..Version: 11.1.6

Excellent SiteLove this real estate site. I feel like a pro as I watch and educate myself on various housing markets across the nation. Here are some pros: It’s easy to use. Shopping, selling or buying a home, I have found, is not nearly as complicated as some lead you to believe. I also like that all my questions and/or if I need to revisit information, are all at my fingertips. Not only that, I can skip waiting for a human to “get back to me”, which can expedite this process greatly. While Zillow does have a wealth of information, be aware there are a few glitches that are getting better, quickly. I definitely and highly recommend use of this site! P.S. I’ve actually done some of my own real estate transactions without the “middleman”. I found the tile company will guide you to the end with regard to the legal part of the transaction. Thank you tile companies!.Version: 14.19.0

Great, But Fix the Schools Filter!!!I love this app! I use it all the time, even if I am driving around and see a nice house for sale. I can use the Current Location to look up the house. My HUGE problem is that the Schools filter does not work. It's there to be able to look for homes near schools with a certain rating, from 1-10. I always set the Schools up as a filter, to weed out homes that are not near good schools. Well, it doesn't work. I still end up eliminating and Hiding houses that don't match the criteria. Not only does it not work, when you select Only Show Houses that Meet this Criteria, the amount of house listings you get gets HIGHER!!! And the schools near to these additional homes have lower ratings!! How exactly is that possible? It's supposed to filter homes OUT, not add ADDITIONAL homes! It's infuriating. You gotta fix it. Or just take off the filter at all!!.Version: 11.0.3

Helpful but could be betterGenerally easy to use and the go-to app for real estate listings. I like the map feature and saving favorites with notes and tags. But I really wish you could eliminate properties that you already looked at and are not interested in from coming up in the search results each time. If you can favorite a listing, why not add X them out too? And the school search option really needs improvement. Would like to put in a minimum school score for each category (like K-6, middle, etc) and listings don’t show if under that. Hate scrolling so far down for school info since that’s about the first thing I look at to see if it is even worth reading the description and house details. I’m not going to bother if the schools are rated at a 3. But then the next time I search those listings still show. Frustrating and waste of time wading thru everything multiple times..Version: 13.1.3

Good App, But Not PerfectWhat can I say? There’s simply no competition. This is the best personal real estate app that exists (I prefer LoopNet, but it’s a different sector type). That said, there are many simple errors that would be very easy to fix if anyone at Zillow actually took the time to update the app. See below for my general gripes: 1) Can’t turn phone sideways to get a horizontal rectangular selection of properties. 2) Even though it says you can, you simply cannot filter out auctioned homes, which completely throws off the selection when you sort for pricing low-to-high since they have a price of $0. 3) The school-scoring-selection (as is, only show me homes in areas with a HS rated 7+) does not work at all. 4) Many pre-fab homes and apartments slip through the filters to show up in incorrect categories, again throwing off search results (perhaps uploaded error, but there’s also no way to flag a post for incorrect information). 5) There’s no way to auto-zoom to the largest possible area for homes to show up. You’re either zoomed in closer than you need, or zoomed out too far for homes to show up. LoopNet can show properties across the entire country with no limit. And it’s quite fast. Why is this not possible on Zillow? 6) There’s no way to see which areas Zillow predicts to be hottest vs coldest or return more vs return less in the years to come. This would be an extremely helpful feature..Version: 13.1.9

Works well, but would like a few additionsBasically, this app works fine, but it does get listings slower than Redfin. Make these changes and I’ll give it 5 stars. - Require sellers include a floor plan with measurements, I’m not sure why this isn’t standard. - each listing needs to show whether or not it is VA Loan approved. The VA has just changed their website making it impossible for anyone to check if a listing is VA approved. I’m tired of waiting for my realtor to send a listing to the VA, then waiting for them to get back to us on the status of a listing, it’s a waste of time for everyone involved. By the time we find out, either we’ve fallen in love with a listing we can’t use our loan on, or the listing already has an offer bu the time we find out. - PLEASE, for the love of all that is unholy, add a button to each listing to tell the app to stop showing a particular listing. Just tell your developers to go look at Redfin, we need that button..Version: 13.1.6

Useful but lacks essential infoZillow is my go to website, but Trulia and Redfin are serious competitors. In abscence of some basic info, like surface area, or sewer utility, focused searching is very limited. This also limits the accuracy of Zestimate. Also, limited is the demographic info that Trulia provides. Integration with FEMA /GIS data would complement the info and make it a one stop shop. Another missing feature is commute calculation, although the delineating of a travel distance area is nice. This doesn’t synchronize with the desktop version however. It’s nice that we have a street view, but we often need to get the bird’s eye view to see beyond the street level; is there a railroad running behind the house, or a chemical plant we need to know about? Another flaw is the lack of sychronization of saved houses between desktop and mobile versions. Also, the sellers should provide info we need to know before wasting our time visiting a house: how old the roof, appliances, cesspool, sewage etc, and not allowed to claim wood flooring instead of laminate. Particularly annoying is lack of apartment or house surface reporting, often misleading in the case of buildings. It would be nice to be able to delete a house from the result of the search that we are definitely not interested in, especially if the number of finds is too large and cannot limit y using the usual search terms..Version: 13.1.6

Zillow is amazing!!Zillow is fantastic! I can see all the houses even if they aren’t in Canada and on top of that I like how this app is free!.Version: 12.5.4

Great infoEnjoy the great info.Version: 14.24.0

The best app I’ve usedThis is the best app I’ve used but some reason my test in this area is white so I can’t see what it is that Is been typed.Version: 14.24.0

Easier than using Google mapsI love this app. Easy to find what I’m looking for rapidly..Version: 14.19.0

KAUSHIK PATELExcellent for newcomers to Orlando all the information.Version: 14.18.0

Best app everMake the search through the map so easy ,with the price showing and the fade color of the viewed properties!, saves lots of time and make the search so much fun and enjoyable. The only thing I wish this app have , is the land size showing at the top with summary instead of scrolling down through the whole listing.. I thank I’m getting spoiled with this app being so convenient 😅.Version: 14.17.0

Makes Realtors Obsolete for Home SearchesMakes realtors somewhat obsolete especially w/ the merge of MLS. I get the zillow notifications for new houses on the market often minutes before the MLSflex listings update..Version: 14.15.0

Great help to know the marketZillow is a great tool to help make informed decisions..Version: 14.13.0

App was great until the map source was changedAt one point it used google maps and the satellite view was very helpful. The new view makes my want to use the desktop app which still uses google maps or a different app all together..Version: 14.12.0

Zillow is the bestZillow is the best for information to the buyer. Please get more listings in Canada..Version: 14.12.0

A Great toolValuable information when searching for property..Version: 14.2.0

Get more Canadian listingsYour service is much more comprehensive than the Canadian REALTOR.ca.Version: 13.13.0

Not happy1) Does not take into consideration my current location to offer the right properties. 2) I cannot make a selection of what I would like to find 3) I receive inappropriate offers all over the map in Canada AND the US when I just want to explore my area of interest When can I expect a BETTER version of the app?.Version: 13.16.0

Easy and Fun to UseZillow is a great way to find a home, especially on another city. You can easily stay up to date on new listings, price changes and sales. It also provides useful information on market trends..Version: 13.3.0

Not updated regularlyAvailability of some places is not updated. Ad is displayed even after the place is taken..Version: 13.5.1

Also in Canada please!I rated it highly because I wish our real estate laws in Canada allowed the level of transparency and information sharing possible in the States. People need to see what's available to out neighbours down south. As it is, our real estate system is controlled by agents who earn huge commissions by witholding information that could be easily shared using current technology. Canadians should demand more transparency and access to information on properties for sale in our country!.Version: 13.2.11

Homes in FloridaThanks to Zillow. We are looking for a vacations condo in Florida sitting in Toronto.amazing Home Searching App..Version: 13.1.10

Great appThis app has great info and is user friendly..Version: 13.2.2

Moving to NSThis is a great app , it gives you lots of information not only on the houses but the area the houses are located , more than the other 2 apps that I use ..Version: 13.1.9

Great serviceNice to have this information when you’re interested in an area..Version: 13.1.2

Up to date.Very good and up to date..Version: 13.1.2

So goodIt was so good to use this looking for a house.Version: 13.0.8

Good reviewsExcellent vehicle to search houses....Version: 13.0.2

Zillow is amazingCome to Canada. Great app.Version: 13.0.2

Yup!Great app. Works well. Use all the time..Version: 12.5.8

Love the 3D viewThe main app itself is very nice and helpful, it learns what kind of price range and area you want without you imputing it (just only by analyzing what price range and area of homes you look at most) and will send you notifications for when a new one in that area, and price range hits the market! On top of that it shows some very nice pictures of the homes and some with 3D images of the layout inside! You can also make your own tags to why you saved a home which I find very helpful if there was a house that had a very unique quirk to it..Version: 12.4.4

Easy searchI found this app makes easy to search..Version: 12.4.1

AmazingI love this app so much! It is so helpful for everything that you need.Version: 12.3.4

Great AppLove it!.Version: 12.3.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 14.26.0


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