Pyramid Solitaire Saga Customer Service

Pyramid Solitaire Saga Positive Reviews

Lost everythingUpdate on below. They did get back to me. They were not able to restore any of my power ups collected but did give me enough bars to cover the purchase. They should mention or give people a heads up that if something goes wrong and you have to reload the app. ( even if your backed up on Facebook) you will lose all of your extra power sources. They told me it is wise not to keep too many power ups or you could lose them. Which in my opinion, still is unfair if you have earned them along the way. Then you have to use them even if you don’t need to and is a way for you to have to purchase bars to get more... Have been playing this game for years and loved it. All of a sudden the game didn’t work and I lost everything I purchased. Was backed up on Facebook and with email. All my power ups and everything just gone. Emailed them to restore and haven’t heard a word. Will never play one of their games again!.DwaloukeVersion: 1.101.0.1

Ridiculous at higher levelsThe game has gotten a little ridiculous. Even using every booster in my arsenal, it hasn’t helped defeat what should be an easy level. Hundreds of tries, no luck, and it’s simply because the cards refuse to cooperate and at this point, it’s hard to say it’s a coincidence. It’s a level that requires you to clear a single card to even start the game, and to clear that card, you need have to turn over either the card one step higher or lower, and I’ve gone through the entire stack of cards without those necessary cards appearing, and when they do appear, it’s at the end if the deck so one or two moves later, the game is over in less than 60 seconds. It takes time to regenerate lives - unless you pay for more - and the same goes for boosters that can clear a particular card. You can win those, but they are rare. It’s simply not fun anymore, and that’s a shame, because this was my favorite pyramid solitaire. I only come back every few days now, and it’s getting further between, because being stuck on one level for months due to simple game mechanics, isn’t challenging. It’s annoying, especially when you get pop-ups after every defeat encouraging you to buy extra lives and moves..Dickballs67642Version: 1.90

More Life’s and it cheatsThis game is addictive but it needs to have the life’s increase to just more than five. By the time you start playing you’re done in a matter of minutes. So more life’s than five would be nice or at least give the players to earn more life’s during playing a game. Earn on for each time you win, earn for logging in and playing something. Or watch a short video to earn more play. The other thing is that you can finish the game and win but it’ll tell you that you have to retry because you still have cards left to play and that part I don’t like. To me that cheating me out of a game and this has happened to me several times. I don’t think that’s fair. 😡.Cvcollins69Version: 1.83.0

Don’t spend you will winI have been playing this game since the beginning. Currently 4070- but was reading reviews and wanted to give tips. Don’t spend- there are boards the are basically impossible to pass without spending like the one I am on now. Lvl 4070 is a 30 card straight, very little cards in your hand and majority is chained; wrapped etc- don’t let it frustrate you. The game will eventually make it stupid easy for you to pass after so many attempts bc they know you won’t spend or you will give up and quit. Just play it through and keep playing. I love this game it’s mindless fun, but gave it 4 stars due to glitches and what I stated above. One of the few games that the developers keep adding updates and more levels regularly which I appreciate The one thing I wish I had control of it when I play the double pile, I have control on which pile my card can go or which pile my card goes when I use a joker or the scepter. But sadly you don’t..Ccrn1997Version: 1.129.0.0

Love the game but keep losing power upsI have been playing this game since it was created - and I have just lost all my power ups for the THIRD time. Every time the games asks me to log in… I lose my power ups. Some I paid for in the beginning (you used to buy a bunch of in-game money for a $2.99 piggy bank). At some point - a bunch of that in game money disappeared. Then I lost years of stored up power ups the next year. Restarted from scratch… then it happened two more times over the course of several years. All around having to log in again. Oddly - they never lost my rank (I am currently on level 1770). LOVE the game itself… but I have stopped playing for now because it’s so frustrating to save so much and then just lose it all..Chciken lityeVersion: 1.144.0.0

Game won’t openI can’t get the game to open. When I go to open it it just shuts back down. This Happened a couple of months ago and I had to start all over again. I don’t want to start all over again on this game.I don’t wanna start over from scratch when I’ve already started over from scratch once before. Is there a problem with this game? This is ridiculous. I really enjoy this game but I went to play this morning and it started all over from the beginning. I’m not playing this game anymore. I have played this game for probably five years and this is the fourth time that I have had to start all over again..JhgghjgtuugggVersion: 1.122.0.0

Room for improvementI have been playing this game for a couple years now and on level 743. It is an addictive game but really disappointing how there are no chances to earn gold instead of buying gold. It makes the difficult levels super frustrating . As well as the special bonus when you check in three days, that’s a joke. When it finally does work, 9 times out of ten it’s a poor power up instead of something that can help you. I am in high hopes that the creator reads this review and considers adding ways to earn gold. Even with downloading your sponsors games would be efficient. Wonder if I will even get a reply to this review..Sara84333Version: 1.92.0

Motivational & ChallengingLove to sit down after a stressful day of work and play this game! It is a fun & challenging puzzle using numbers to match. I love the positive motivation you hear when you find consistent matches. It is very satisfying to complete the puzzle and move to the next step. I run a business in a very high demanding environment. I must make quick decisions that give me the best results that is best for my end user and my clientele. This game is fun & challenging while continuing to fine tune my thinking skills even in relaxation from a tough day. It is relaxing & works my brain...in a different way than my what my job demands. Love it!!!!.Kimmicans4Version: 1.85.0

Disappointed is an UnderstatementI have been a top player of this game (last week in 2ND Place overall) and play religiously. An update a year or so ago wiped out all of my bonuses that I had saved. Aggravating, but I played on. On occasion the app would kick me out in the middle of a game and I would lose a life. Now this current update won’t even allow me access to the game. Kicks me out immediately. Everything else on my tablet is perfectly fine. It’s only this particular Kings game. So…disappointing is my review. Of course I could delete the app and start over and lose my placement which would not be my first choice. I will give the 3 stars because when working properly, its a great game. Updates? Not so great :-(.Nekogami9288Version: 1.122.0.0

What happened to my bonuses?Glad you got shut down issue fixed but all my bonuses are gone! 😡 Update: I forgive you for stealing my bonuses. I’m too hooked on this game to stay mad. I’ve played it for at least five years. I got to the point I was constantly waiting for new levels. I even went back and replayed every level trying to win each game the three different ways. Deleted it one day because I was tired of waiting on new levels. Couldn’t stand it and after a few months I came back. Now I have ten new levels! I love this game!.Sandi aka SharkyVersion: 1.111.0.0

Love the game! But......Have to say that this is a very good game. It seems that people start winning their levels around the same time since being stuck on one for 50 plus games. That’s ok, because I love a challenge! Just have a question about the most current update which is 102. I’m on level 1573. This level before you even start takes your lives away. I had 5 to begin with. It’ll take 2 away, you play one then it’ll take your last 2. Can you please fix this glitch otherwise I’ll be stuck indefinitely? P.S. keep the levels coming!!!:).NYERNTXVersion: 1.92.0

ConflictedI love all the king games I'm almost to a thousand in two candy crush games(not saying much for my life 😏) and I've spent maybe a couple bucks on each game, however I did have to take long breaks in between just from getting so frustrated. I love the challenge and ways I have to use my brain. On this game like that other person spoke of with piggy bank and the using of the joker key always flying away it's somewhat very annoying. That being said I do love the games and really appreciate you for allowing me to play it free as a stay at home mother of two young kids I can't afford things like entertainment for myself 😏😁 but those kids are totally worth it.LeonwhetsellVersion: 1.83.0

60xyAgree with previous reviewer. All these games requires you to pay money to beat the level that you have worked so deligently and strategically for and boy you just need a couple more chips to finish. On the other hand it’s extremely challenging n you need strategy. I paid for 3 jokers and it automatically put one of the 3 next to the deck. I lost it cuz the card I played was a winner!!! I didn’t need it cuz I ALREADY HAD A JOKER IN PLACE AT THE DECK AREA. I didn’t Like that it took that one joker n I never used it. Put the stuff I buy in the Joker, Sphinx or 7 card at the bottom area. BABY YOU ARE GOING TO LOVE THE RIDE!!!.60xyVersion: 1.78.0

Lost all my power ups again!Opened the game this morning and was on level 1. Been playing for about 10 years now and am on level 4045. I shut off my device and turned it back on. It went back to the proper level, but all of my power ups are gone. I don’t know how many I had, but I had a lot of all 6 of them. Last time it happened, I was given gold bars to purchase more. It didn’t cover what I had, but it helped. Please, can you help again as this is my favorite game. Thanks!.Marti10106Version: 1.129.1.0

Good game but....I love this game. But it has issues. I am now on level 416 and the degree of difficulty is getting irritating. 😠 You only get five lives and it takes forever for them to fill back up. You can ask for lives, but I have yet to see where you ever get them from anyone. They should have free weekends with unlimited lives. Nothing worse than only getting five games and having to wait so long for the next one. I may have to find another game. Update: The newest update took all of my accumulated “extra cards and other items” away. I earned those, but now have to start over again to accumulate any of them. Clearly, I am NOT happy. I have now reached level 1000..Kitten5342Version: 1.101.0.1

List all power-upsI have played Pyramid Solitaire for many years, I lost all progress on the game about a year ago and had to start over. While playing level 1,428, I passed the level and the screen went black, reopened it and it started me at level one. I Closed the app and reopened, it brought me back to level 1,428 but I lost all my power-ups that I had been storing up, and I had so many! So frustrating!! They need to fix their glitches, I am very disappointed with this app!.JoysagVersion: 1.130.0.0

Fun..but...It’s a very fun game, keeps me entertained plenty. What I don’t understand is why there’s only 5 lives available, when there’s not a chance to win every round. To win some of the harder rounds it is 100% about the cards you’re dealt, not necessarily how well you play the cards you’re dealt. Just frustrating when you get as little as 5 cards/round, then none of the 5 cards even come close, then you lose a life. Seems that either figure out a way to have helpful cards in your hand, or go away with the 5 lives thing altogether. Just doesn’t make sense to me that you only get 5 tries, yet sometimes you don’t even have a chance to win 5 times in a row..Trav-1Version: 1.78.0

Fun game - Though some changes would be niceI really enjoy this game. There are a couple things I wish were different. When you get the gold bars, you win them during the game. I think it’s stupid that you have to buy them with cash. If you win them, you win them you shouldn’t have to purchase them also. And you should be able to access all of the bonus things such as I don’t know what it’s called but when you can use the sound to wipe off all the obstacles you should be able to access that from the screen of the game, Not just from before the game starts. But I really enjoyed the game the whole concept it’s a fun game..LoriBug88Version: 1.76.0

Love it now.I gave up playing this game quite some time ago because I felt like it was way too hard to ever get anywhere. Just for kicks I recently opened it up again to play a hand or two and saw all the changes the game has and I have to say I love this game. It’s challenging but it’s rewarding where you get bonuses without having to spend money. I still spend money but not as much as I would have if they didn’t have the bonus rounds that they do. Keep up the good work I love the game..Sammyt97Version: 1.72.0

Theme, please!!I love this game. I replay levels to get three stars; no complaints about enjoyment. Here’s what: when you begin a new level, you have to choose which of the the ‘methods’ you’re going to use, to best beat that board. (ooh) Trouble is, you don’t know the theme of that level, until you click start! It’s frustrating when I start a level, and it’s clearly best to use the scarab booster, but I have to quit, lose a life, and begin again. PS if there’s already some indication about the theme of that level and I just haven’t seen it? I’ll be ok with that, just tell me where it is!! Thanks. ☺️.RottenRubyVersion: 1.100.0.0

I liked the old version betterI’ve been playing this game for years. I’m on level 2996. I’m not happy after the latest update. It is almost impossible to win jokers, or hammers or extra cards. That can only be bought. I am also finding the levels extremely hard to pass on the first few attempts. In the past there might be a few “impossible “ levels but I feel like every level is taking days to complete. I hope on the next update, they go back to better rewards..Marynick2201Version: 1.110.0.1

Too much moneyI love this game, but I’m giving it a three because of all the in-app purchases. There should be some kind of reward after playing so much, and not just one that if you when the level at the time it presents bonus cards. It would be cool if when you win a level with a bunch of wild cards left over, you get to keep them. Also, opening your gold stacks should be cheaper for how little they do in the app. $2.00 for every time you buy them adds up quickly. Just some suggestions because I’d love to keep playing, but I won’t if I start to become more frustrated than having fun..Mkp1997Version: 1.84.0

Love the gameI love playing this game, BUT, it takes entirely to long to win the game, you have to play it over, and over, to many times to count, I’m not going to buy anything, I understand your trying to sell stuff, but come on a few times of playing the same game is ok for the ones who cant afford to buy the stuff, I deleted the game for this exact reason, awhile back. But come across it and started playing again, I’m about ready to delete again, playing over and over really gets on my nerves. So please stop doing that I really enjoy the game.....Love HOF but.....Version: 1.82.0

StagnantI’m on level 1135 and for the last 20 levels or so the game levels have become redundant. They’ve lost any type of creativity. It’s as if you know the same thing is gonna happen. Most of the time now I quit a level 3/4 the way through the hand because i know I’m going to lose that hand. The outcome was almost like the last hand that I lost (or quit). I’ve been playing the game for quite awhile now. I use to look forward to my lives filling up. Now not so much..TommyrangermightymorphinVersion: 1.68.1

My favorite!This game is a fun form of solitaire. I think anyone can play, and it goes on and on for a long while. I have only had one problem with the playing in that it would not let you pick up the next card, but I could click on another choice in the game and it would let me play my choice. And I think they fixed that because it hasn’t happened in a long time. I have this game on all my devices and I play most days. Get this game, you will love it!.Iwantu2liv4evr2Version: 1.74.0

Pyramid SolitaryIt has been at least a week now that I can not play your game. I sure miss playing. This game is my favorite and I miss playing. Please get it fixed as fast as possible. It’s been at least three weeks now that you game can not be played. Is it just my iPad or are others having the same problem. Please let me know what is happening I miss you game. Been playing a long time. Thank you.i can still not play your good game . WHY?.Mare 28Version: 1.102.0.1

1600 levelOur community group and I enjoy the game, but starting to get boring it’s like seeing the same movie over and over. Is there going to be any change soon? Should we start looking for another game. Also it has quite a few things they have to work with. Also, I don’t have them linked to my phone number since this is my work not personal number so that’s properly why I don’t see them on it, but I do see a friend from another country and when I try sending her a life it’s an error..Joe1962$$$Version: 1.105.0.1

Enjoyable for the most partI really do enjoy this game! I’ve been playing for years. It’s challenging but not too challenging that you get frustrated and give up. My biggest pet peeve/annoyance is that you can’t use your boosters at the end of the round. I had one card left in the stack and just one gold card left to get. Worried that my last card wouldn’t be one I needed, I selected a Joker booster. As luck would have it, my last card would have worked but now I’ve wasted a booster. Y’all gotta change that!!! Please!!!.ELIS 22Version: 1.73.0

What happened to my power upsI’ve been playing this game for a long long time I truly enjoy it, as frustrating as it can be at times. Today when I went to play. I noticed all my power ups had disappeared. I had a collection to help on the difficult levels. While I don’t always use them it was nice to know they were there. Sadly now that they are gone the enjoyment has faded . Can you tell me how or why my power ups have vanished.Justal814Version: 1.114.0.0

Pyramid sagaThis is a fun game but I have experienced lately loosing the game because it won’t let you finish when you are winning the game it changes and says you loose,when l still had moves left, Also you win cards that clear all obstacles and you only get a couple moves and you have more moves to make and it says you loose and changes the screen. Causing you to start a new game. And it is hard to get the cards to remove obstacles. when you win the cards the game does not give them to you. I have played this game for a couple of years..Pearly69Version: 1.101.0.1

Can't stop won't stopSo much fun, no ads, simple to play but still challenging and interesting! Plus the little hamster is so cute.SaraaaaaaaaaaawrVersion: 1.61.0

Love the game but unhappyI have been playing this game For over 3 years now and I love it! However there was a recent update and I lost all my extras. All the little things I had built up over the years. I worked hard for those.Jacksl6Version: 1.129.1.0

GreatThe app is great when it works, the game is a lot of fun if you enjoy cards however I find that when I initially open it, it freezes and I have to re-open it. I’ve checked to see if it needs updates and it doesn’t..Sage11321Version: 1.143.0.0

Need new levels pleaseBeen waiting for a long time for new levels, can you please do more than 1 at a time?.TarzanjanedoeVersion: 1.74.0

Pyramid solitaireLove the game, but is very hard, good brain challenge.Tommy kitty.Version: 1.143.0.0

Impossible to open the application(problème réglé)Depuis quelques jours, impossible d’ouvrir le jeu que j’aime beaucoup. Very glad. J’ai supprimé l’application et je l’ai réinstallée. Je me suis inscrite à nouveau. Everything works..HenoreVersion: 1.143.0.0

Waiting for updatesI haven’t been able to play for a while now, for some reason can’t open the app.Shakeh55Version: 1.139.0.0

Arrêt du jeuTout s’est arrêté. Je ne peux plus ouvrir le jeu. Pourquoi?.Sergio écoeuréVersion: 1.133.0.0

Solitaire SpunTotal new spin on solitaire. Kinda meets Mahjong. It has some great challenging plays, really makes you use your mind and strategize. I’ve spent more than I care to share on this game, it’s super addicting. Highly suggest a try if you like solitaire games..SCDC4evaVersion: 1.130.0.0

WindflowerChallenging but very fun !.Windflower61Version: 1.129.1.0

DifficileLes niveaux sont vraiment très difficiles à passer, il faut vraiment être très persévérant.HesybeleVersion: 1.128.0.0

Opportunity to backupHi, would be fun to be able to back up while playing. Sometime, I make mistake and would like to go back one card. nice to have that feature….BourgoilVersion: 1.128.0.0

SupperPyramid Solitary Saga is most enjoyable and fun game i have ever play👍🥰.OzelisikVersion: 1.128.0.0

Love itUpdate review: this is the third time now the app won’t open, just crashes. Only way to fix it is to delete app and reinstall , but then it deletes all the rewards that have been earned, extremely frustrating. Love this app, some levels are very challenging, only negative is always having to wait for new levels.Chief ElfVersion: 1.127.0.0

Good for the brainGreat game.TrufflesmacdVersion: 1.126.0.0

Pyramid SolitaireI like this game very much but have been very disappointed in the last many, many spins. They have all been the same. Useless to me. I never use the ❤️ or that one that shows the next card or the other one. I only use the one that clears the board of blockages. I have found the others useless. So can’t give a 4 star rating.Obiecat2Version: 1.123.0.0

Pyramide sagaJe joue à ce jeux depuis très très longtemps et ce matin je ne réussi pas à l’ouvrir….si je le supprime je vais sûrement perdre toutes mes données. Me dire quoi faire. Merci.EsuoilVersion: 1.126.0.0

Pyramid SolitaireLevel 1728 you need 37 cards in a row but you only have 39 cards total! Kind of hard to achieve!.WallyjimineyVersion: 1.125.0.0

ReviewLove playing this game. The only problem is that I keep losing my rewards, they disappear..MiapipVersion: 1.121.0.0

Boosters disappearingWhy do my boosters disappear when I leave the game for awhile and come back to it & they are back at zero??? Now it won’t open at all even when I go back to app. Store it shows I can open it but it won’t....please fix it as I love this game.Totally selfishVersion: 1.122.0.0

Won’t openIt won’t open anymore on my iPhone 8 Plus. Anyone else having issues with it the last few days? I had to delete the app, re install and I was very high in the game. Many times I had to wait until there were new ones to play one. Now I am back at the beginning. Not a happy camper.Ann"e" 1961Version: 1.120.0.0

Open gameCan’t open the game, when trying to play the game, it close itself and log out to the main screen..IB1955Version: 1.117.1.0

BugBonjour, le jeu ne fonctionne pas, malgré les mise a jours, que j’aie éteinte mon cellulaire.SylijelVersion: 1.114.1.1

GAME WON’T LOAD****UPDATE: Have to restart my device in order for it to load properly. Please fix this glitch.**** Game freezes when loading. I have the latest IOS update..Mmorv2215Version: 1.116.0.0

GameSome levels are absolutely impossible..Jackal 8Version: 1.116.0.0

Vies reçuesJ’ai bcp de vies reçues aussitôt que j’essaie des récupérer le jeu clanche et se ferme.DighisVersion: 1.114.1.1

App won’t openApp won’t open.DElie529Version: 1.114.1.1

App not workingCan’t open the app.KimmiesomeVersion: 1.114.0.0

Funny game but...Funny game but i Lost my bonus again.PouessVersion: 1.112.0.1

Pyramid solitaire sagaLevel 355 - always crashes whilst still lots of plays left and numbers are good! Hey 2 days of game crashing on me - what’s going on????? It’s a great game but gotta maintain it. Why can’t I open the game - flashes and closes down. Just announce technical difficulties - we understand but don’t keep us hanging......RosestymeVersion: 1.111.0.0

BugsPyramide ne s’ouvre pas depuis plusieurs jours ! Encore une fois ! Je peux le jouer sur Iphone et pas sur Ipad !.Suzbou222Version: 1.111.0.0

Game no longer opens - very frustratingGame gets to 45% then screen comes on ‘continue using on facebook’. Freezes! Game was taking a long time to load or would freeze. Have logged off, rebooted, deleted & reloaded game. What is happening? Very frustrated!.Tubby-50Version: 1.109.0.0

The bombIt’s the bomb.Ra0181Version: 1.108.1.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.145.1.0

Pyramid Solitaire Saga Negative Reviews

DisappointedI would have given this game 5 stars. I have been playing it for years and enjoyed it very much as it is addicting. Over the last couple years or so they have made some changes that gave players more opportunity to win free boosters. I saved my boosters for hard levels or reward rounds. BUT also in the last couple of years I noticed that suddenly I would not be able to open the app which forced me to delete it and reinstall. When I logged back in, the game remembered what level I was on and how much gold I had but for some reason wiped out my boosters. Frustrated, I continued to play knowing I’d have the opportunity to stock up again. This happened a few more times and the most recent one, a week or 2 ago, they’ve changed the game and aside from reward rounds there are no longer opportunities to win boosters anymore and again wiped out my inventory. I don’t usually write reviews on games but this is really frustrating for me since I’ve been playing this game for years and am well past level 1000 with none of the boosters I’ve saved unless I pay more $ to this game. I will be looking for a different game to play now..Jmcap710Version: 1.107.0.2

Game won’t open rightLately every time I try to play this game, tha app closes as it gets to the level screen. You have to close the app, restart it, and hope it doesn’t do the same thing. I’ve had to reopen the app as many as three times before I could play. Also I have been on level 2464 for quite some time. The game tells me I failed the level even though I’ve had power ups, and extra coins to use. The level calls for a blue card, and a gold card to be used. I have gotten down to a few cards, plus the gold card, and even with power ups and extra coins, it says I’ve failed the level. VERY FRUSTRATING!!! I’d also like to know why you very often don’t reply to these reviews, especially the ones with a problem. I add more here. I would give this game e minus rating if it were possible! I have been syptuck on level 2527 now for quite a While .the game still freezes on opening and you have to close the game entirely to may be get it to open the next time. The game can easily become a money pit. You should try to answer a few notes..Coin problemsVersion: 1.133.0.0

Still having major issuesI have contacted King Customer service 3 times!!!! Seriously what do I have to do to get accurate help!!??? The unhelpful suggestions just aren’t working ( and have been a complete waste of my time ) The game was working fine then all of a sudden my friends given lives I had disappeared, I can NOT make purchases, and annoying ads come on 2 times more then they ever did l… some ads come on right after I have waited for the 1st one to finish.. then you hear & see the ad when the game comes back. Omg!! Soooo frustrating King games get harder and harder as you climb the ranks of levels… but not having the option to make purchases or get lives to help is really really really annoying. I’m 1 nerve left if deleting all King games..& letting all know to watch out for this. If there is a real human in customer service that actually wants to help a 10+ year player get to the solution then please HELP. I work in customer service myself… never would I go several contacts without giving a final and HELPFUL solution But then I guess we care about our customers.. they aren’t taken for granted!! I have spent considerable amount of money throughout my years playing … but honestly when anything ever happens to my KING games I cringe.. knowing.. oh well time to delete and start from 0…. But not this time.. there has seriously delayed helping communicating And now I wait … yet again!!.Hisherstheirsmine1Version: 1.132.1.0

My app won’t openFor the past two days, I have not been able to open and play this game. It automatically closes. All other apps on my phone have been working properly. Also, just a thought - why can’t jokers be carried over to your joker bank if they are not used during a level? I would rather have one in the bank than given 2000 points at the end of a round. Had to delete the app and then download it again. Lost all of my previous purchases, boosters and rewards. This is completely unacceptable. I demand either an increase in boosters and rewards bank or refunds for “emptying” my piggy bank at least twice over the past few weeks. I see that others have voiced this complaint. My email address is incorrect on my login because I am tired of constant spam sent to the old email. My profile name is Vidalia and am currently on level 3050. Please restore all previous rewards or credit my account. Thanks!.Bsf429Version: 1.115.0.0

Don’t count on their help NO customer serviceI’ve been playing this game for over six years. Unfortunately a few months back and requested that I login with an email Apple account google account or Facebook. When I did finally login all I’m getting now is a circle that is endless it does not allow me to sign in with my email account in which I did sign up for. until today I am unable to get any lives or send any lives or do anything else. Customer service is nonexistent so the only thing you can do is go through their blog for help which is very unfortunate because they are no help because they are complaining about the same thing everyone of us is grumbling about at this current time. This game has now become a big joke. If I was anyone I would not play this game anymore it’s ridiculous and uncalled for in the way they do business. Going to a blog is not the answer..2KoloheVersion: 1.130.0.0

Loved the game, no real money neededUpdate: Loved this game, never thought I would stop playing it, but I can’t do it with the new highlighting what cards you should play. It takes all the challenge out of it and took away all the fun. Until there is a way to turn that off I probably won’t play anymore. I can’t begin to understand people complaining about spending actual money to play this game. I am on level 1176 and I have never spent a dime. I just don’t get it. The game is fun. It’s great any time of the day. A few levels have taken me a couple days to pass but I enjoy that part. The only complaint I have is that I lost all of my boosters a couple updates ago and even though I sent an email, I never got them back. No biggie. I play anyway because I enjoy the challenge and slowly earn them back. I love the game. People who are new to this, no money is needed. Just play it as it is..Merrily18Version: 1.79.0

Issue with last update awhile ago.First I give one star and gets put on someone else’s review. Second, the last update I did for this game about a 4-5 years ago rendered the game useless. I tap the icon on my phone to play and the orange screen with the king logo comes up then it closes. I haven’t been able to get the game to load since the last update. I’m sure there have been more but I don’t even get notices to update. It happened one time before but after a while it loaded and I could play. I eventually deleted the game and about 3-4 months ago decided download it and start over. It’s been a few months now and it is doing the same thing. The orange King screen comes up and then closes and the game will not load. I give up and recommend no else waste their time with it..MrsbovinebellVersion: 1.111.0.0

Pyramid solitaire app does not openFor some reason lately when I want to open the app, it does not. I have turn the phone off but still does not open. I like the game and I been playing for awhile, I do not want to delete the app and install it again because I do not want to lose the worlds I already have passed and the position I am now. Any help? I have an IPhone 8 Plus with the latest updates version. Thanks After I made my previous comment, I uninstalled the game and installed it back again. Now , I am on level 301 and I have won 5 times and it says I did nit accomplished the game. Bought tokens and used them and still does not let me pass. I collected 4 cards and the last blue card does not let me collect. It does not matter the order, does not let me do it..Cuca 58Version: 1.104.0.0

Unable to restore boosters after crashThis is a great game and I’ve been playing for years. Recently my game crashed which has happened before but this time it deleted all of my boosters. I kept playing and earned a few more boosters only to have the game crash again and remove all of my boosters. After reaching out to customer service they are only able to go back to the most recent crash and couldn’t restore everything without a screenshot. Why would I have taken a screenshot prior to the crash that I didn’t know would happen in order to prove that it happened? After several emails back and forth it was clear I was dealing with an automated system and not a real person. Deleted the app..Lori MHVersion: 1.136.1.0

DisappointedThis used to be my favorite solitaire game. But now I can barely get past a couple levels unless I want to spend way more money than i want or budget, allows. I’d rather watch tons of ads to earn coins or such than be stuck for days hoping I’ll finally win. Didn’t start off like this - as levels get higher, ability to win was much lower percentage -unless you spend a lot. Curious-why does the piggy bank change levels with successful play but it’s always still same amount of coins at same price you earn? Should have more coins or less cost as reward for so many levels completed. Now the app won’t open- after years of playing, I’m ready to delete..CrsheishmanVersion: 1.101.0.1

Lost it allFor about two weeks I could not fully open the app. I would see the Kings logo and then it would crap out. I didn't want to delete the app because last year I deleted it for the same reason and when I logged back in, i lost all earned power-ups. Since then there have been so many changes to the game and how you earn the power up. I thought maybe I won’t lose it this time and whatever caused the glitch last year had to be fixed. So I deleted the app, logged back in through Facebook, I was at the correct level where I left off but for the second time this year, I lost all powers up. I am pretty sure I had about a dozen or so of each. Fun game especially when you are bored or can’t sleep but you will be set up for disappointment..AA723Version: 1.101.1.0

Lost all lives and power ups, keeps crashingI couldn’t find a way to give feedback within the game so here I am. The app crashed a month ago(?) and I lost all my power ups even though I was “backed up” on Facebook. At the time I just moved on - it’s just a game. I earned a few power ups back, all was fine, then the game crashes and when I pull it back up, all my power ups are gone. With the most recent crash, I also lost all the lives other players sent to me. Again, it’s just a game but this used to NEVER happen. Why is it happening now and can’t it be remedied? It’s extremely annoying to lose everything because the app crashes. (Yes, I have plenty of storage space on my device).CampbellCutieVersion: 1.145.1.0

Pyramid SolitareI like to play however the game is somehow fixed. I have stayed on a hard level two weeks. Also, the cards change if You are going to make it and they change so you don’t . That tells me the game is fixed. I get tired of sitting and getting nowhere for days on end and then it isn’t fun anymore. You don’t get to play long enough as the game stops you after so long. It’s mostly controlled. That should not happen. It would be more fun without changing the cards by the game itself! Also, on 1376 it stops you when you have cards that play so it’s making me mad and it’s time to be fair!.(2222)Version: 1.116.0.0

Waiting for new content4 years ago I gave this game 2 stars because of the constant crashes. The crashes don't happen so often anymore so the game is more enjoyable to play. Probably one of my absolute favorites. Now I happily give it 4 stars. But I am maxed out and I have to wait, sometimes weeks for new content. The new path feature is nice, but almost useless if you don't have new content to play for it. Sometimes I go back to completed areas, trying to collect the 2nd or 3rd star, but what's the point? Sometimes I wonder if I should start over but I have put too much time and effort into this and I can't do it all over again..CarinMBVersion: 1.90

Crashes instead of openingThe game would sometimes have a difficult time loading before the last update… now it is impossible to load. (I play on my iPad) The title screen comes up, and then it closes. I have spent too much time, and have even spent money one time in the past when the accumulation and purchase of coins was based in common sense and not greed. Please fix this bug, it is one of the most satisfying games to play. It makes you feel like you have accomplished solving a puzzle(even when you need to occasionally get “help” from a booster you have earned).Fool me once, fool me twice..Version: 1.125.0.0

Redundant and impossible at high levelsHaven’t spent any money but it is clearly designed to entice players to spend money. The higher the level the more and more difficult they become to the point of impossible. Then you have to spend days or weeks on one level just to pass it. It is almost ridiculous the levels they put out there and expect you to get past. I hate the games that require or expect people to drop money for more moves, but the is game is shameless in their pursuit of the all mighty .99 cent reload. Don’t invest your time only to end up frustrated at level 800 something and not be able to advance for weeks at a time. This company should be ashamed..Handsome duoVersion: 1.74.0

Decently fun but becomes literally impossible to winIt’s a nice take on Pyramid/Tri Peak solitaire, with various power ups and whatnot, but they nickel and dime a million times harder on this one than on Candy Crush (same developer). Around level 60, you’ll waste all 5 lives without making a single play....it literally sets the board up so not only can you not win, you can’t even play a card. I understand they want you to make micro transactions, an unfortunate symptom of mobile gaming, but they could make it less obvious by not blatantly cheating. I had fun for a week with it, but am uninstalling it now. Fix the unwinable boards and I’ll be back..Timd234Version: 1.77.0

Not as good as it used to beI have been playing this game for a long time. It is one of my favorites. But in the past year, they have made it very difficult to win useful boosters, instead handing out full lives like candy. Full lives do not good when you need materials to beat the hard levels. I have seen a steady decline in my reserves of boosters as I need to use more of them to beat the hard levels these days. Just not as fun any more. Will probably find a new game to play once my booster reserves are gone as the game has become too hard to beat snd less fun to play..Lori7546Version: 1.144.0.0

IPad issuesI have been playing this game for a few years now. I LOVE the game...... BUT, there is a known issue {for at least 2 years}with the iPads not connecting to game area to internet/update. You follow EVERY step they suggest and NOTHING. Only way to get it to work is to delete app off iPad and reinstall it. Of course when that happens you lose ALL your boosters that you have collected. When you complain, they are like Oh well........ So be careful with purchasing any extra items on iPad. You could lose them if your game decides not to connect to internet. Level 198 game 3020..Kasen's GaVersion: 1.110.0.1

Fun but costlyI really do enjoy playing this game but $2.99 to access the gold I’ve earned is really ridiculous as is the overall costs for power ups/continue playing. I’m going to play until I run out of gold then delete app because of these costs...I really wish all games were set up like Angry Birds Friends because that game allows me to earn coins when I win & I can use those coins to buy power ups... I don’t believe you shouldn’t make money but why run off your patrons with excessive fees? I’d rather pay $15-20 to get the game & earn bonuses like I do in Angry Birds Friends...I guess that’s the reason why I continue to try then delete other games but always keep that one....DJ-ALEVersion: 1.84.0

Too many glitches and when you win reward level you always get the ones you Don not useThis game is fun but also horrible! Too many glitches ! Levels are passed but no advance stuck on the same level until they fix the issue.AdecricVersion: 1.140.0.0

Récompenses absentesPas assez de récompenses dans votre jeu.JtasseVersion: 1.137.0.2

Lost lives??Where did all my lives go?!?.Darlene464Version: 1.137.0.2

Very disappointedUpdate has taken all my bonus helpers that I had earned…also unable to access extra plays from friends…let’s me sign in and then as soon as I go to the level I’m on it kicks me out and I have to re sign in. Fix it!.MjgzoeyVersion: 1.135.0.0

Not goodI was in the 200’s. I lost all bonuses and for some reason it started me back to the beginning. I am not happy!!.Mich327Version: 1.134.0.0

Bonuses keep disappearingMy wild cards and extra card bonuses keep disappearing.Bimmmuyt12786Version: 1.133.0.0

Lost all BoastersLike the game but after last update lost all my earned boaster and I had a lot!.Weezyb72Version: 1.130.0.0

Problem with update and level 1620The game was great until now. Since the update i can not open the message for extra lives. I’m on level 1620 and i am suppose to find 1 blue card and 4 gold but there is only 3 gold cards on the board. Very frustrating the level is hard and once i thought i finally had it, it was missing a gold card 😡😡😡.Aliss22Version: 1.130.0.0

Nice but stockThe game stop working a level 58 as soon that you touch the jocker I use a iPhone 12.KasmuttVersion: 1.130.0.0

Can’t openCan’t open the App unless I allow the App to track. No thank you..K.l.w.5.8.Version: 1.124.1.0

Pyramid sagaIt’s too frustrating when some games quit suddenly when not completed. The screen moves the entire game to the left to terminate it. Recently it is game 889..Doris DelightVersion: 1.124.1.0

Problem with this gameI love playing the game itself but unfortunately when I have accumulated several boosters they disappearAnd I can’t get them back so it’s just I haven’t been playing much anymore because I don’t have any help with the boosters…Third time it’s happened ……not impressed 🙁.AnerysmcoilVersion: 1.120.0.0

Since the latest updateThe game has been glitching for the past 2 or 3 days. Tried to write to support, but it says page not found. Is there anyone paying attention to this app?.JoLab8Version: 1.119.0.0

Boosters moins interessantsDepuis plusieurs mois sous prétexte d'améliorer le jeu, les boosters obtenus sur les niveaux bonus et par les clés sont bcp moins interessants. Résultats je ne dépense plus un $ pour jouer ça ne vaut plus la peine. Décevant j’aimais bien ce jeu..Lapmo1763Version: 1.115.0.0

TerribleWorse game ever, I pass so many levels & now I see I am like about 40 levels behind & lost my bonuses too. Stupid game!.Alicia TavyVersion: 1.113.1.1

Cartes magiques et aide bonusJ’avais énormément de bonis de ramasser à force de jouer. Il y a eu une mise à jour et tout ce que j’avais de ramasser a été surprîmé. Pouvez-vous me redonner tout ce que j’avais d’accumuler depuis le temps. C’est arrangeant et désagréable de voir nos bonus supprimés à cause de votre application de mise à jour. À voir en priorité svp Je suis très déçu de ceci. Redonner moi mes points bonus j’en avais beaucoup. J’espère avoir une aide de votre part . Merci ! France.France L.Version: 1.110.0.1

Beaucoup de bugsJe suis au niveau 36 qui est un niveau coté difficile et ça doit bien faire plusieurs fois que j’ai les cartes pour le réussir (comme un joker qui pourrait faire en sorte que la dernière carte sur le plateau est réglé et je réussirai le niveau), mais le jeu m’affiche que j’ai raté le niveau avant même que je puisse l’utiliser 😤 bref, j’ai désinstaller. Vraiment déçue, ça vaut une étoile jusqu’à ce qu’ils règlent ce bug..Novaly_13_03Version: 1.109.0.0

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