Candy Crush Saga Customer Service

Candy Crush Saga Positive Reviews

Great game, but watch your pocketsI love Candy Crush! I hate how they nickel and dime you with the gold bars and power ups! One day it’s 60 bars to fill up then they drop that to 30 bars for the same price because people are willing to pay. I don’t think they care about anything but that bottom dollar. They need to add an extra step in the process when adding life or hours for life because one mistake and your done. Basically a “are you sure” button to make sure you want to make that transaction. This added feature could be helpful to do many I’m sure. Candy Crush gets over on many with this function. It is ridiculous how they keep going up on the prices of things. I recommend people stop spending so much money so they can drive these prices back to a more reasonable price. I am losing interest in. Candy Crush because I can’t afford to play at times and the prices Lee rising. I have spent a significant amount and don’t plan to spend anymore because I feel they are taking advantage of people..RabpoohVersion: 1.166.0.4

Great time kill but...I want to start off by saying that this is a great way to pass a little bit of spare time. The countless updates over the years have added so many challenging levels that its one of those games that you can always return to which is exactly what I have done. I played Candy Crush a long time ago about the time when it first came out and I enjoyed the game a lot. As I do with every phone game I get bored of them and either dont play for a while or just delete the game entirely. I picked up the game again for the first time a few weeks ago and I’ve been playing constantly. The one thing that is driving me crazy are the pop ups between levels. I do not remember their being so many. There are so many of them that it takes almost as much time to click claim or ok on all of them as it takes to clear some levels. I just want to play my level then get on to the next one. Having to click sweet and ok 7 or 8 times on occasion is just infuriating imo. But thats just my opinion. Other than that its a great game. They of course want you to buy gold but you don't have to if you don’t want. I also like how they don’t constantly shove the “buy me” button every second. You know where it’s at and if you want to buy some to speed up your progression or help you get off of that difficult level then you know where to go..Elv8rmnVersion: 1.159.0

Few problemsI’ve only had this game for about a week. But even in this short period of time, I can spot a few features that I personally don’t like. Earlier today I completed a goal on a level but i still had like 15 moves left. There were two wrapped candies next to each other that I wanted to swap to get a better score, but instead of letting me do so, the game wasted all 15 of my moves on random matches that really weren’t that great and ended up separating the two wrapped candies so I didn’t get as big of a score as I wanted to. What I mean is you should let us use our last moves as we please when we “finish” the level. I understand that there’s probably a reason for this, but like I said, I’ve only had this for a week and haven’t explored as much as more experienced players do. What I also don’t understand is why we have to wait so long for only one life. Let’s say I was struggling on a level and used all my lives on it. No big deal. I’ll just wait a whole thirty minutes for the single life that will just be used to the exact same level that’ll make me have to wait another half hour just to wait another half our and have it repeat it until I complete the level. You can at least give us two lives or have us wait a shorter period of time for just one singular life?.KatkoyVersion: 1.174.0.2

MehCandy Crush is fun... until you run out of power ups and gold bars. When that happens, you’ll get to levels that soak up multiple rounds of lives. If you don’t win, you cant get more power ups, if you cant get more power ups, you cant win. Of course you have the option of throwing money at the game but thats exactly what I look for in games. I get so defeated I reach for my wallet to beat a game for me. I’m sure every level is ‘beatable’ without power ups, but the harder ones are... well... unlikely. Sometimes levels have far too many colors for the available playing space, limiting your moves. Whenever you get to a spot where ‘no possible combinations’; that should NEVER happen. The game should NEVER give you a scenario where you cant even play. If it does, you have too many colors and/or obstacles in your level and you need to remake it. I get that it’s random, but sometimes its not even close to fair and they balance it out by giving you bonus’s whenever it feels like. I’m currently stuck on a level that has burned through multiple rounds of lives and multiple power ups. That is TOO DIFFICULT. My pet peeve in video games are unwinnable scenarios. The fact that this is ‘random’ makes that problem unavoidable, but on the harder levels, it all comes down to luck. Skill has no factor and that is unfair..Snodog00Version: 1.190.0.2

Still fun, but a little confusingIt’s a fun game, but it’s pretty inconsistent. You’ll be playing along easy peasy. You might cut it close sometimes, but somehow you skate by, then WHAM. You’re faced with an oddly far more difficult level that requires special power ups or crazy luck to make it past. One star lost for inconsistency in difficulty. Then... You’re constantly being compared to some random other players as if it matters that you beat them. It’s the most blatant and transparent BAIT I’ve ever seen in a game. Sadly, I bet a lot of people fall for it. It’s just silly and unnecessary. Do they actually expect you to feel satisfied by achieving slightly more than a total stranger who probably doesn’t exist. No... They’re just counting on you to take the bait and plunk a few dollars down to pass them. I won’t give this game a dime. Here’s a tip. If you get stuck and stop playing for a few days, when you come back they’ll give you a bunch of free power ups to get you through that tough level and then some, hoping you’ll get hooked. So, if you get stuck and lose all your lives on a hard level, just go back to fruit ninja or bejeweled for a few days. Then you’ll see what I mean. ; ).Buster SixkillerVersion: 1.142.0

UpdatesI want to start by saying I’ve been playing this game for a long time and I’m a huge fan. With that being said I’ve reached out several times to complain about the update that gave us the backpack. In my game there is no way to get my boosters out of the backpack. I can be stuck on a level for literally weeks with tons of boosters in there that could help me that I can’t use. Even timed boosters that I win will just stay in there. Once I win the level they will all come pouring out. Is this a gimmick by the developer to get the player to purchase boosters? If so this is really awful and not a great way to market or keep players. I have reloaded the game several times thinking it’s some kind of glitch but it just stays the same. The boosters that I win go into the backpack when I click on them to get them out it prompts me to to click on the purchase button when I do it wants me to purchase this booster that I already have. Again not fair. How can you expect anyone to beat a Nightmarishly Hard Level with no boosters? I’m disappointed and frustrated. I may have to stop playing until the issue can be resolved. I can’t really advance in levels anyway..Flutterby99Version: 1.168.0.3

Very addictive game, can be frustratingI really like the game most of the time. I have been playing for a couple months and it can be addictive. Many of the levels are fun and you do need some strategies. But there is a major flaw to the game, and that is sometimes you and your gameplay don’t matter in it one bit. You will win or lose the level regardless of what you do. I have had levels when I made 1 or 2 simple moves and everything seems to blowup and I completed it. I didn’t even really look at the level yet and have 40 moves left. Other levels, I have played for 5 days straight with no possibility of success and then you just have to wait for lives. I have literally played all 5 lives with only 1 move possible and get nowhere to beating it. Doesn’t matter your strategy or skill, just bad luck...but for days. That is annoying. The other day, I had a puzzle I tried 50+ times over a couple days. I tried boosters, etc. Then the next morning I woke up, first try lucky move after lucky move and beat the level with several moves left. Kind of annoying. The computer could literally play without you..MC5151517Version: 1.177.1.3

Love the game but...Love the game, however I hate that it doesn’t let u have the option to use your stuff (like fish,color ball) to try and beat the game. U only have the option to use it before u start the game. Can that be changed or updated? Its yours for the keeping, why not put it down below to use like the color changer hand swap or lollipop hammer? Also u hate when u have one move left and u can’t use ur candy wrapper or anything left on the game board. Whatever is left on the game board when the game ends should pop automatically just like it does with sugar crush when u pass a level. If we earn a prize it should pop at the end who knows that might help us to the next level. Well I just deleted this app because I keep pouring money into this game and I’m not getting rich u guys are. That spinning will is somehow preset to stop where u guys want it so that we will keep making purchases I get that but just to get to the next level??? Pshhhh boy bye no more $$$ from me. Good luck.Caligirl921Version: 1.129.0

I hate that I love it...I read the previous review that had a love-hate relationship with this game, and I completely agree. It is incredibly addicting, but it would be more fun to play if the app designers gave in a little bit and gave people more for their money (1) increase the total number of gold bars that you can buy in your piggy bank (30? Seriously?) without raising the price. It would be nice if you also earned gold bars after you completed so many levels on your first try instead of just boosters. And yes on the daily spin “jackpot!” Why put it on there if you are never going to win? I also think you shouldn’t lose a move when you use a booster - if I’m down to my last move and I’ve got two color bottoms on the game board, I should be able to use up the boosters before I lose my moves to see if that helps clear the board. So small changes would go a long way. People would still spend money on the app. I think people would spend more money if we were getting more things for free occasionally. But it’s crack, so that’s why I rated it four stars😉.SushimusicfootballVersion: 1.137

Ridiculously easy.Ok, I remember first downloading this game 4 years ago as a way to kill some time when I worked as a home health aide while my patient would nap or sleep overnight. It wasn’t that easy, I even spent a few bucks on things to get past certain levels. After a while and a thousand levels, I deleted the app. That was 3 years ago. Fast forward to last week. I was sick with COVID and was going crazy having to quarantine and needed to kill time so after seeing a million commercials on cable I downloaded the app again. I got as far as level 317 before I deleted it again. At first it was fun, winning every level without running out of lives, barely losing any lives at all. Then the nightmarishly hard levels started showing and I figured I’d lose a lot of them, need to request lives from friends... when you can finish these levels with 20 moves to spare, it gets a little boring, honestly. Don’t get me wrong if I’m in an airport and need to kill a few hours, it would probably make time go by. Maybe it’s just me, but I like a challenge. Having a winning streak like the Harlem globetrotters just isn’t fun lol..Panda11229Version: 1.193.0.2

Don’t upgrade your phone!Well since most cell phones are lease now, you are locked in to upgrade or pay for a lease that goes no where or buy your phone that you’ve paid on for 2 years... anyway... disappointed that when I did upgrade and I loaded phone from a back up, my bonus speckle ball, lollipops, wheels, etc that start at beginning of each game were all gone. I had saved 100’s of these to use on very hard levels. I’m at level 1002 and all my bonuses are gone. This is only candy crush game that it happened to. In candy crush soda and jelly, my game bonuses were saved. That’s very frustrating. If I didn’t love the game, I’d stop playing. It will definitely put a damper on playing the game. Second star deducted because that stupid gold bar bank... whoo, I get to purchase bars I earned... for $2.99! Wow, what a deal!!...NOT! And it constantly reminds me that it’s full and I need to purchase them. And full at 60... I’ve added way more than that to bank that isn’t even counted. I’ll purchase my 1000 bars that never gets accumulated for $3?? Get real... reset the bank or make it go away completely..JimnicmotVersion: 1.123.0

It’s fun, but......Four stars for entertainment value. I enjoy the mental challenge of the harder levels, it is a stimulating way to pass the time. This game also can be infuriating at times, for two main reasons: 1) they are CONSTANTLY trying to get you to buy things, which are outrageously priced for any game in general, but most especially for a puzzle game. I know where the shop button is, if I want something I’ll buy it. 2) you only get 5 lives. Once you get to the much harder levels, it’s very easy to blow through five lives very fast. The problem here is that each life takes HALF AN HOUR to regenerate. C’mon guys, I don’t give a crap about your challenges, competitions, or other “features”. I just want to enjoy the puzzles, and I can’t even get started with five lives (takes about 10 minutes to play) before you ban me for three hours. Why there isn’t a “free play” option I do not know, but someone in the developing office needs to get on that one, STAT! The “buy $150 real dollars of gold for 6hrs of limitless lives” is absolute bullsh*t and is very much overcharging for something basically worthless..Britt IzzieVersion: 1.177.1.3

Great gameThis game is very very fun a kills time!! It’s annoying when people say it’s to hard or King is tricking u for money I understand that but people are like on very very high level without even spending money King’s prices are a little pricy and I understand if u don’t buy anything but don’t rate it like 1 star bc u can’t beat the game if u don’t like the game that’s ur opinion. I’ve gotten every reward from candy crush no glitches or scams if u do contact them on their website!! I love this game it’s very fun candy crush gives u daily challenges and races and u get gold bars and rewards for basically just playing the game if u save that up you have alot of gold bars and you get discounts too this game may be easy as cake to others and hard as a rock to some but I swear when u beat a lvl it’s so fun watching all the striped candy woosh across the board and the candy exploding it makes winning the game entertaining and fun it’s very very fun I recommend this game!!.Thalia.JVersion: 1.182.0.3

Need To Buy To Move ForwardI’m on level “gazillion,” and I’ve noticed a player MUST purchase additional functionality in order to move forward. I’m willing to do so from time to time, but I get to the point where I cease playing for days or weeks if I swiftly exhaust a purchase but still can’t play through the impossible level. Unfortunately, the new Apple software upgrade forces touch ID; though mine works for other programs, it won’t in Candy Crush saga. So I can no longer purchase, either! I give it three stars because it IS enjoyable when you can play casually. I take two stars because playing casually is only a rare option now. I suppose I’m not the usual “gamer” if I just want to wile away 15 or 20 minutes without undue complications. When I’m playing, it’s solely for relaxation, so I feel no need to beat other players, to compare myself to other players, to send or receive “lives,” to share my goings on with the world via social media platforms, or to challenge myself in mindlessness (the later of which is an oxymoronic pursuit). Please: just let me play!.WJaMhIllVersion: 1.113.1

Candy Crush SagaI played the game a long time ago and was stuck at one level where I could not advance, no matter what I tried. I was very frustrated and decided not to play for awhile. I kept seeing the ad on the TV and decided to give it another go. Although I had to start at the beginning again, I quickly advanced and could see that there were a lot of positive changes in the game. I got to that level where I had been stuck before and thought "I wonder what's going to happen this time". I didn't get stuck. There were changes that made it possible to use skills to get through. I was very happy! I've kept going and I'm still enjoying it. My least favorite part is the chocolate that never stops giving and giving.......... It also seems ironic to have to pay for the gold bars I've earned. I'd rather pay for extra bars, not the ones I've earned playing the game. The colors are vivid and the graphics are humorous..Suzy"Q"Version: 1.108.1

Dumbing us downI enjoy this game a lot. Although it is obviously rigged so players might consider buying his/her way out of a game instead of being created so that its players become smarter. Personally, all games should cost 1price, 1x, and skills earn you special prizes. Why should a game creator get paid over and over for a game created years ago?! And how disgusting that this company's members earn money by setting up games so that a player chooses a cheat tool instead of choosing to improve their skills. Gross gross gross. Many rounds are designed to be impossible to win regardless of skill. Why are game companies not providing it's players with opportunities to get smarter? Instead players are being expected to be rich with a dumbed down brain. Hmmm...bad equation!! And furthermore, why can't I shut off the blinking suggestions? Especially since they are always the wrong choice! I'm almost done playing this game forever because the creators are dedicated to creating a stupid society..Sharm!!Version: 1.115.2

Super Sugar CrushSuper addicting, I’ve been playing since 2015 and I’m on level 2545. If you keep winning the first time on each game that’s when I get interested. Collecting power boosts throughout the game, is part of the interest. There is something about beating a level that makes you feel slightly accomplished. And it’s fun! Although addicting, there are flaws: 1. Super Sugar Crush gives no points at end of the game, just erases everything - please fix this 2. You will never get a jackpot on your daily spin. - please don’t make it an option or make it possible 3. Not sure how to earn gold bars, other than buying them - maybe earn 1 per set of games? 4. THE EXCESS AMOUNT OF CLOSES AND CLICKS YOU HAVE TO DO TO GO TO THE MAIN SCREEN OR TO THE NEXT LEVEL IS UNBELIEVABLE!! STOP REMINDING ME OF THE PIGGY, THE DRAGON, THE WEEKLY SCORE, RAMI, MY WEEKLY PLACE, YES I WANT TO CONTINUE and more -please fix this too Ideas: 1. I wish I could undo a move once in a while. Ex. Drop my phone and made a terrible move, or my fat thumb didn’t pick up the correct way I wanted to move a candy. 2. Create different worlds that when you reach certain levels (1000) you move forward so it doesn’t feel never ending. 3. An easier way to give lives to friends. To the players: 1. Really think about what you are purchasing if you decide to spend your money. 2. Don’t waste 7 gold bars so you MIGHT get extra moves after you run out of moves 3. Find friends to give you lives! (Or tricks).AsunnarborgVersion: 1.133.0

I’m sorryThis is a review to follow up the review that said the F—- word and other horrid words that I didn’t mean. It was a horrible review and I take it back. I know you can’t take something back that is already out. You can’t put the toothpaste back into the tub. The least I can do is apologize. Once again I’m sorry for what I said. I was just stressed enough and I came on this game to leave the stress but only caused more on a nightmarishly hard level. I know I know this is a review and I do have a recommendation. Once you run out of moves you should give just one more move because you might needed one more to beet the level. This is actually a good game and it is relaxing just not on those levels. For the last time I just want to say I’m so deeply sorry for what I said on that interview. At the end of the day this game has saved me through troubled times in the past and those hard levels mold me into becoming more genuine and respectful for gaming. That’s what I realized in this experience. I’m glad to have this game..Vidman2001Version: 1.140.0

Ideas for a great update!!This game is already awesome but it can get even better. Have some ideas for a social space in the game. In this social space you can talk to your friends as well as the world. Like different chats within the social space. Also when your friends are stuck on a level you should have it where you can get help once a day or 3 days or even a week. So you send them a help request and when they accept they play your level you’re stuck on and it uses one of your lives or you can have it use no lives. Also you can send lives through the social space. Also can you have an arrow or like a level guide on the side so you can go to the bottom easier bc it’s a tedious thing to send lives to people without them asking or maybe you do that so we won’t do that I’m not sure. But I’ve told people this I play with and they said I should email you guys but idk if you would take it seriously or not..Schrader18Version: 1.163.0

Room for improvementLet me get this out of the way before my rant- this game is actually pretty decent. But there are a lot of improvements I would make, including, but not limited to- I think you should be able to unlock striped and wrapped power-ups earlier in the game. I have about 25 of those power-ups just laying there, totally wanting to be used. I like how you can get more power-ups the more you complete levels on your first try- but when I get stuck on a boss level- I don’t have that. So maybe have like three strikes before you remove the extra power-ups? This last thing is for the people who have played- but haven’t downloaded it on one of their devices- can you make it so we can skip the tutorial? It’s kind of crappy having to sit through the tutorial saying how to work your freaking phone, when, in reality, you know how to play. Overall decent game. One last think- STOP MAKING ME HAVE TO BUY THOSE STINKING LIVES! Warm regards, Broke due to Candy Crush.RplantfghtVersion: 1.128.0

Easy gameI love reading all of these reviews and seeing all the complaints about people having to spend money for various virtual goods. I’m at level 5015 without spending even a penny to complete any level or to buy boosters of any kind, and I have hundreds of each of the pre-game-selectable boosters. I also love reading the complaints about “i NeVeR lAnD oN jAcKpOt” as if this is something that should be happening frequently. These people, I’d wager a hefty amount, also never land on the check mark booster as well though I’m sure this is never noticed; back when the wheel first came out the order levels were the hardest ones out there(check out the original levels 655 and 677 if you don’t believe me). King has simply never updated the odds of this feature which is completely fine by me as there are a ton of ways nowadays to earn free boosters. Back in the day the wheel was the only way..Dirty_Nurse_HaloVersion: 1.155.0

Dear Candy Crush,I love Candy Crush who doesn’t. But the game should be less addictive as it is. I played about 20 levels this morning and they were not easy. What I don’t like is that they only sometimes gives you boosts and such when you don’t to bribe you into the game. Something positive I should say is I love how the game is basically telling a story in candy land. The main character Tiff helps animals. I like that the challenges get harder as you go but not too hard that is good so you adapt and don’t notice how much harder they are compared from 80 to 1. And I like the contests because it’s fun to compete with people even if you don’t know them. I am really competitive so of course I do. I hate how they advertise other games by the company in the game because for their own sake people are going to stop playing cause of these adds. The gold bars are great when you have them but unfortunately they go away or spent very quickly that is. Thank you for reading, CatPenguin291 (Padfoot) fellow player..CatPenguin291Version: 1.140.0

Love/hate relationship with Candy CrushLove: addicting (but maybe that should be a hate,lol), really fun, nice way to pass time when bored or waiting in lines - I’ve been playing for at least 3-4 years now and at over level 2000. Can’t seem to give up this particular game and it’s only one of two that I keep playing. Hate: way too many things to click now just to get to play the game. Not interested in baby dinosaur feedings, readerboard stats or anything else annoying to click thru... just let the game be played! Also hate that donut wheel boosters on the daily spin are constantly rewarded, but I can’t EVER seem to use them. I have on average only 1-3 rewards of every other type of booster, and literally 64 donut wheels I don’t get to use... sheesh. Please change that! Same to the jackpot option on the spinning wheel- why bother if you aren’t ever going to reward a jackpot? Would love to see more lollipop hammers and hand switching boosters given out freely. Thanks for considering this feedback!.JenstheoneVersion: 1.123.0

A bit of business adviceThis game is the game that changed he world, everyone was quite obsessed with it at a time and there wasn’t anyone who didn’t play it, however as the years have gone on, the developers and owners are clearly looking for any reason to collect money and it’s very easy to see through. The way the game is set up is of course to make you feel like you’re not spending real money and lead you to buy more, but what I see with this game is a lot of these attention grabbing money making chances, for example the piggy bank is timed and makes you wait and collect gold until you can actually spend real money to get the gold you “earned” these clear attempts at trying to make money are a problem, subtlety should really be in the minds of the team in charge of the in-game purchases, especially with such a vulnerable age demographic, that being children and old people- it’s safe to say that there could be far better decisions with making money with this game.PenguinepopperVersion: 1.116.0

Lack of Moves on Multiple LevelsLOVE/HATE relationship with this game. There are SEVERAL levels that don’t give you the number of moves that the King webpage indicates there should be, making some levels near impossible to pass. What’s more, when you’ve earn unlimited lives, candy bombs or striped candies for X amount of hours, those become useless and are wasted because the level is not providing the specified number of moves. While writing this review, I am on level 363 which is supposed to have 30 moves however, it is only giving me 12. Though I have been able to get through a number of the other levels with the lesser moves, this level is almost impossible as the board is split in a square and a reverse L. Even a double candy bomb wouldn’t clear the 17 jellies as they are meringue’s first so each requires two hits. This all continues even after last week’s update, logging out and back in and deleting and reinstalling the app. I submitted a compliant on the King webpage but, to no avail. Super, super frustrating to say the least..WanabbarbieVersion: 1.134.1

Another CC addictI’m definitely a CC addict. This is the one game I have continued to play for years. I’m currently on 4445 and waiting for new episodes, however the game is getting more and more random. Some people are getting stamps, some get Dexter, some get the lovely letters, some get the race and others don’t. At one time there were trophies and some get ribbons with a chance at getting a piñata but it is not the same for everyone. Not sure why it is so random. I also don’t like that the build a bot is only for new levels and occasionally disappears and then you have to build from scratch for the next new episode. Bring back the old build a bot/space dash etc.! Also the game is definitely getting harder and trying to force you to spend money. I understand King is a business and they want to make money, but if it becomes too hard and or potentially expensive they will lose some of the addicts who will go to something more fun and not so frustrating..Lady CaraVersion: 1.144.0

Great gameI love this game!!!!.P.p.o.o.86Version: 1.140.0

AddictedI love candy crush! Usually playing it whenever I get the chance to.. x.AshhantihVersion: 1.140.0

JUST TO LET YOU KNOWThis Candy Crunch is freezing a few times and lose the picture there. Please update is needed. Thanks It’s doing it again. This time, it just shut down and can’t open it again. Please fix this. As on May 6, 2021, It’s freezing a numbers times and some words disappears it’s like a markers over the words..10 of 9 of BorgVersion: 1.201.0.3

AddictiveSuper fun when you have time to kill A+.MotherprattVersion: 1.108.1

Fun!Great stress reliever!!!.J's BambinoVersion: 1.127.0

FeedbackDisappointed that I have to pay to play this game. I understand the economics of the thing but really are you not almost not creating an addiction by cutting people off between levels?. I like the game but will no longer be playing because it’s too expensive. I am scared to see what the charges on my visa bill will be this month.FrancesstgeorgeVersion: 1.186.0.3

Fun game.I originally loved playing this game. I got extremely tired of King begging for money EVERY turn. They also intentionally will mess your move up to hamper your progress if you aren’t buying their crap. You will not get a penny from me King!! I deleted the game!.King steals from you!Version: 1.197.1.1

ImpossibleOnce you get to nearly 100 level. It’s impossible to go further. The game is no longer enjoyable. They’ve made it difficult to succeed. I’ve tried the level where I’m at a hundred times before giving up..OffthegridlifeVersion: 1.197.1.1

Confirm purchase button ¿Love this game but please please add a button in which you have to confirm whether you want to spend all your gold bars on 6hrs of infinite lives or not. so ridiculous as to why there is not ....Edit appVersion: 1.180.0.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.205.0.4

Candy Crush Saga Negative Reviews

Dishonest algorithms & cheatingThis game would be more fun if it wasn’t designed to frustrate you into spending money. The game chooses how many options for moves you actually get. It is not random, but obviously an algorithm designed to adapt to the player. I refuse to spend money on this game. When the program “wants” to try to get me to use my gold it will keep me from having enough valid moves to win, sometimes for days. Then finally it will allow me to win in just a few moves and move on. I’m not stupid, I get what the motives are. It’s not fun when it’s like this. The latest update won’t offer me ads anymore to get boosters, extra moves, or lives. Also, I just love how when I pick boosters I have been saving up to use before a level, they come up in a way that forces them to be wasted. For example, the ball that eliminates all of one color will be next to a color that there are only two of on the board and will do me no good. Or I have to waste a million moves before it will be a good time to use it. I watch your algorithm and I know you cheat. I use strategy to play and I always notice when I make a move that gets forfeited. For example, I will swap colors to get four in a row and watch the row disappear and get no striped candy. Just because the game makes it seem like a bunch of stuff happens around it doesn’t mean I won’t notice. Cheating. This is why I don’t spend money on your game and often delete it for years..LasieliVersion: 1.191.0.2

Annoyed With Unnecessary ChangesNever in my 4 of playing this game have I ever felt the need to write a review for this game. I’m on level 5649; needless to say, I’ve been playing for years with a couple of breaks in between, and literally up until maybe the last year, I’ve been so annoyed with all the sudden changes & updates. You have taken away the booster meter, changed the booster/ moves wheel after failing a level to worthless options, altered the appearance of some candy blockers for who knows what reason, and much more. Since I’m obviously not at the most current level, I have never had the “need” to wait for any updates because I didn’t have any issues with the app nor ran out of weekly levels to play with. However I have recently found myself waiting for ANY update that the app offers just for the hope that the makers will some day stop messing with the app so much and just allow its users to actually have fun and stop making unnecessary changes. It may be rare but I can proudly say that I have never spent any money on this app. I enjoy this game so much, yet have never been compelled to buy any boosters because the game itself used to offer so many opportunities to gain boosters to pass the levels. But recently I have made the choice to simply stop playing rather than giving my money away to an unstable game that promises nothing in return..GooddfyVersion: 1.180.0.1

KTI want to start by saying I had stopped playing candy crush saga for about two years. It had become boring. I started playing again about 6 months ago. I like the new changes & updates to the game but developers...WHAT is the PURPOSE of the crowns???? One objective is to get boosters. The crowns offer NOTHING but confetti. POINTLESS!! Give us crowns WITH free boosters for completing so many levels on the first try! Additionally, TWICE I’ve come in 2nd place for the weekly race these past 2 weeks and didn’t get my prizes! The race ends without warning & a new race begins. But NO PRIZES! According to the race rules, the top 3 places get prizes! Additionally, why does the game take my black balls WITHOUT a stripe or candy bomb nearby?? That’s CHEATING!! Then the hard, harder, hardest levels come so close together, that there’s little opportunity to move ahead in the race once reaching the 2,000 levels. While the competition is ok, it seems that you’ve forgotten that SOME ADULTS play the game to relax & as a pass time. It should’ve cause frustration because you’re trying to force players to make booster purchases. We’re adults, not kids wanting to spend countless hours trying to get through one level of a game. Our lives consist of more than time on a game. So it would be greatly appreciated if you’d cut the crap and make the game fun again!!.Uptight2Version: 1.164.0

HUGE RISE OF IN-GAME PURCHASE PRICE IS RIDICULOUS!I’m a huge fan of Candy Crush. It’s my number 1, go-to, fun app. First, I should say, I do not indulge in most “in app” purchases for boosters or “lives”. If I cannot win a level, I will continue to play with what I’ve got. It’s just not satisfying to advance in a game solely from advantages I’ve purchased versus my own effort. That said, occasionally, I WILL treat myself to cashing out the “piggy bank” of gold bars in Candy Crush so I can buy more “lives”. The bank has always held 60 bars...$2.99 to cash out. That amount alone (assuming I had zero bars reserved to supplement this amount) was pretty reasonable considering I could purchase 5 “lives” for 12 bars. It really wasn’t a bad deal...not GREAT, but worth the occasional indulgence. A little over a month ago (possibly closer to 2 months), without a word, the “piggy bank” shrank down to 30 bars...cash out price STILL $2.99!!!! THEY LITERALLY DOUBLED THE PRICE OF THIS IN APP PURCHASE OUT OF NOWHERE! No gradual shift, straight up DOUBLED THE PRICE!! Are there bigger problems in the world than my Candy Crush budget frustrations? TOTALLY! But how shady is it to gouge a price like that OUT OF NOWHERE for a product I’m pretty loyal to and for which I’m reasonably reliable to provide some income? NO WAY, NO HOW, WILL I SPEND ANOTHER PENNY ON THIS APP UNDER THESE NEW CIRCUMSTANCES..AngiejavaVersion: 1.140.0

Very disappointed!!Seriously CC you increase how much gold coins cost?? You reduce the number of people who win contest and reduce the prizes, why? Why are the levels harder? Because you have increased the cost of gold coins and reduced the prizes, that tells me it’s all about the money and you have no respect or appreciation for your loyal users!! There are too many game options for you to risk losing your loyal users! Why would you do that to us?? :-( Done!! I love playing in the contest, that is what makes me keep playing versus switching to another game, unfortunately CC has made changes to their contest! Now only the person who comes in first wins a prize, oh and the prizes are a joke!! Really CC, these contest last 4 days and it takes a lot of effort and time just to place in the top 5 but you are only going to give 1st place a prize and even that prize is cheap!! How about instead of spending money on commercials you put that money into more winners and bigger rewards!! Other games make it worth your time to play them, on some of the bigger games even 20th place gets a reward but not on CC! Don’t waste your time playing, the rewards aren’t worth it! I for one am taking my money and playing other games that make it worth my time!! :-( VERY DISAPPOINTED IN THIS GAME!!.KatttzzVersion: 1.134.1

Glitch!!I will have almost all full gold bars and it keeps wiping it out! This is the 3rd time it has done this!!!!!!! I have contacted the customer service and instead they send me stupid links that take me to other people’s comments on the game. It was a fun game for the first few levels but now it’s just a hungry money game. It purposely will make it so you quickly lose all your prizes. It will make it so you’re so close to winning that you might even be desperate enough to purchase those prizes to win (I don’t) and it makes you keep losing over and over again until you’re just so sick of it.. even the easy levels are impossible now. It’s nice to have hard levels mixed in, but now every level is impossible to beat on the first few tries. I usually end up losing all 5 lives even with using the stupid prizes that don’t work. Then when I log on again hours later the game seems almost too easy on that same level I was struggling with 🤔 this game is definitely made to stress people out until they fork out their money. Clearly it wipes out things like my gold bars to get me to be desperate and just purchase them. I get they want to make money.. nothing wrong with that, but at this point it’s ruining what could be a fun game 💁🏽‍♂️.SweetdigletVersion: 1.167.0.2

Stuck on 223 way to hard why did u change it????I am stuck on level 223 I’ve spent over 30 lives on this one level have wasted money trying to buy extra moves and candies to help me along the way the best I’ve gotten is the three jellies in the two top corners so I end with six. My level is different from my husband’s. He had to get a score within so much time my level is clear 81 jellies in 27 moves. It’s complete crap it does not let you get past it no matter what you buy or how you play. I’m to the point where I’m going to delete the app and no longer play because it’s a waste of time and complete crap. I have gotten on the support board and read comments other people are having the same problem I read what to do before contacting support followed their prompts and walked through everything they said it still doesn’t get me anywhere I have no way to email support as it takes me to the same page over and over again. You offer such a game and you don’t give us a way to email you that and it’s self is really messed up it’s clear by the reviews that several others feel the same way I do. Maybe you’re not even reading the reviews or the comments and listening to the people!!!!!.Jamie.BiggsVersion: 1.177.1.3

Not getting boostersI get first place for the weekly race and receive boosters or win boosters in contests or daily spins but when I go and look they are never there. Been playing this game for years, since it first came out, and I don't think candy crush cares about their long time players any longer. I've deleted this app once and quit playing candy crush for around a year and just started playing again but I'm at the point of just deleting it once again. Some of the new levels are now totally impossible to beat without boosters, which I never even receive in the first place. Candy crush should listen to their long time players and take constructive criticism and amend this issue of boosters not being received and get rid of "nightmarishly hard levels". Who even wants to play those levels in the first place. Unfortunately, I truly feel like this game has become run by people who don't care about players anymore and only want to make money. Saddened to see that when money comes into the equation people get greedy...cheating players out of boosters...forcing hard levels...and in the end, the fun of the game is taken out and the game is ruined..Peanuts1077Version: 1.152.0

Downhill fastI’ve been playing for years. I was one of the first people to play the game. I used to play so much I would run out of levels & I loved it but now. It’s been nothing but downhill. First of all it’s $1.99 for 10 bars of gold but everything’s more than 10 gold bars. Just getting a refill of lives is 12 gold bars. The boosters are 15 gold bars & up. So if you’re spending any money it’s upwards of atleast $5 just to get lives. Then if you do make a purchase it’s like because they know that you’re willing to spend money on the game they make it so you can’t pass levels without making purchases. I’ve been stuck on levels for days but soon as I make a purchase for lives or something else then I’ll get off the board. I just used the fish booster on a board with 26 moves I had 2 fish in the entire game! What’s the point of using my boosters if they don’t have any effect. The free spin to win moves for the next level is gone. The boosters for when you’ve won a board are horrible. Every change made to the game is to maximize the amount of money they can get you to spend. I’m so tired of the game I just want to delete it. This is why I stopped playing for 2-3 years & why I might just stop playing again..MizzLola316Version: 1.179.0.3

Too frustrating nowI'm close to level 1000, and there are now way too many "hard levels" and "super hard levels". Even some "regular" levels are very hard to beat. I play this to relax, not to get frustrated. This game is only about 5% skill. The other 95% is the algorithm that controls the outcome, regardless of how clever you are. You will only finish a level when the algorithm decides to let you. I don't mind using power ups, even several per level, but only when I am within reasonable sight of success. When there is no hope of winning a level, I'm not going to use 15 or 20 - or more - power ups to win. It's quite ironic that the loading screen now says things like "relax and play candy" or "you are in control" when the game just brings frustration (not relaxation) and I know darn well that a computer is in control, not me or my skill. All of this is just making me play less and less, and I know there are many people who feel the same way. When King updates the game, their update notes in the App Store say "Coming back after a break? It's about time!" Why do they think people take a break in the first place? Because the game frustrates the crap out of them by being rigged!.LskrefvhjtffbhVersion: 1.132.0

Annoying features and moreWhen I start a new level with boosters from an event (especially with color bombs), the game "zaps" the boosters into existence. Here is where the problem starts. Because the color bomb (CB) was zapped onto a color (say, orange) if I use a color bomb, or put 2 oranges together (usually on accident) next to the CB, it detonates bc the game thinks its a CB AND an orange candy. This is extremely annoying bc the CBs detonate without me using them. PLEASE FIX THIS!!! PUT IT BACK TO THE OLD WAY WHERE THEY WERE ALREADY IN THE LEVEL WITHOUT THEM BEING "ZAPPED" INTO EXISTENCE! More annoying things: why did u make levels 223, 237, 252(my used-to-be fav), and more MOVES LEVELS!? Level 252 especially, where u could play infinitely bc time candies kept coming down, u shouldn't have changed it! Change it back! Don't "fix" things that aren't broken! Also, why do I need to look at AT LEAST 2 events before I go onto another level? Usually idc about the events. Can there be a way to turn this off? Lastly, why is there a piggy bank that COSTS $2.99 TO BUY? If I earn the gold from playing levels, I shouldn't have to buy them, especially for $2.99 EVERY TIME I FILL IT UP!!! That's what EARNING means! Please make it free, or at least lower the price..JBKMLGGamerVersion: 1.120.0

Addicting but flawedI have been a candy crush addict since it came out. It’s so relaxing. As addicting as the game is, the flaws are hard to look past. My biggest complaint is- if I level up when I am already at 5 lives(full), I feel like I should still get the 5 life reward for reaching a new level. Also- waiting 30 minutes for one life? I might be willing to buy boosters and other such things if it didn’t take so long to refill my lives. I paid the $2.99 for the piggy bank, thinking it was a one time purchase and then you can just have it, not the case. You want me to pay 3 real life dollars for an imaginary piggy bank for my imaginary gold bars every single time I fill it up? And not even warn me that it’s not a forever kind of buy? Rude. I don’t understand the contests at all. There are no explanations for them. I’ve been in the top 3 multiple times and it shows a treasure box next to my status but I never get any rewards. There are so many side contests going on that it all gets very cluttered on your home screen and I really don’t care to do the side contests but I have notifications for them that I can’t delete. Annoying!.Jordan726Version: 1.131.0

Nothing but fluff and hypeI decided to try Candy Crush because of its popularity. I wanted to find out what made it so popular. I still haven’t figured it out. Mostly I think it’s a lot like an old-fashioned pinball machine, with lots of bells and whistles and flash. I decided I wouldn’t bother using any boosts, and definitely no real money, and just see how far I could go. Well, I got to level 61 real easy. Like, so easy that some levels I only made one move on the board and it cleared itself. And then came 62... It’s called a Nightmare level, or something like that. A level deliberately made to make you want to use boosts AND SPEND REAL MONEY. Well, no thank you. Is it a matter of just re-trying until you make it through? I don’t think so. I have re-tried this level many times over the last few days, up til I’d run out of lives. It’s a horrible level, nightmare is right. And then I’ve heard about an even worse level 65... No thank you. It was fun when I was brainlessly breezing through levels, sometimes we can use a bit of mindless harmless fun. But now I’m supposed to go beat my head against the wall? I get enough of that in real life..TkhajVersion: 1.140.0

Immediate Suggestions Are IrritatingOf the different match three games I play, Candy Crush is the only one I find irritating and it’s because the game offers its suggestion of where to move next almost immediately after my last move. I find it very frustrating that I don’t have enough time to look over my possible moves before the game gives its suggestion. I find myself resenting the game’s suggestions and I pick other moves even if it hurts my chances of completing the level. Once in a while I need help seeing where the possible move is, but move after move it’s highly annoying and I won’t play the game again until this has been addressed. There are too many match three games that I can play that don’t frustrate me like Candy Crush. Update: While playing a competitor’s game I watch an add for candy crush saga and the implied person playing the game makes the same moves only after the game tells them where to go. We are not all morons, so I will not play this game until the nearly instantaneous hints are turned off or only appear after 15+ seconds. The developers should get a clue and make this an option in the game settings. It’s so stupid..McLeanStudentVersion: 1.168.0.3

Disappointed and feeling robbedThis app has been removing bonuses and benefits that avid loyal users like myself have been enjoying for years now. They removed a bonus MANY months ago that gave us rewards for reaching certain tiers. I kept expecting them to bring it back, assumed that perhaps they just needed to do some app bug fixes. Well, it never came back. And their most recent update removed the wheel spin we used to get to use once every 48 hours that would either offer us extra moves or another bonus item. I’ve been quiet thus far. I thought maybe the pandemic just hit them hard financially and they couldn’t afford to keep giving us bonuses. And I felt selfish complaining about bonuses to begin with. But I’ve been an avid user of this game for 7/8 years now. I’ve spent money buying gold and other bonus items. For them to suddenly take away things like this from users who’ve been expecting them for so long is a disservice to their loyal users. I may never spend another dime supporting this app because of this. I’m extremely disappointed and frankly, I feel robbed. Do better, Candy Crush. Your users deserve better than this..HilaryPorterVersion: 1.190.0.2

Fun but riggedA fun game but definitely rigged. Candy crush relies on some chance based on certain candies falling so you get the right colors or special candies needed to win. However, far too often for it to be chance you go multiple moves without any useful candies falling and the playing field gets worse the more times you repeat the level and not use special candies. Other times they force to use special candies that form or a fish conveniently hits one and sets of a chain reaction to get you to lose the level. Also, you get multiple fish and coconut wheels per level but there is no rhyme or reason to when the drop usually giving you more the needed on easy labels but not repeating on hard ones. This would not be a big deal if it happened randomly but if you don’t use special candies regularly the playing field gets worse and worse forcing you to use special candies to win. Happens to much to be random. Basically it’s rigged to try and force you buy candies and gold bars. Sort candy crush. I don’t buy from cheaters. And when I tried to enter a low rating somehow every nickname is conveniently taken. CHEATERS!!!!!!.Whydotheycheat!Version: 1.188.0.4

Losing lives when I shouldn't...I used to love this game, but the higher levels are getting so frustrating. Some are ridiculously hard to pass . I've been stuck on level 245 for weeks I think? So many times I could have won the game if you allowed cascading stripped & wrapped to count. MANY times I had the two cascade together, but they never counted! What's with that? Because I didn't "manually" put them together, it doesn't count? Ridiculous! You should really fix that...Also, you should make it so that if you want to use one of your "tools" like the fish or a candy bomb, you can choose them at ANY point in the game -it shouldn't be a choice "ONLY" before you start the game... Also, VERY frustrating that you loose your spaceship and boosters you win for completing a level on the first try if you don't immediately go on to the next level. I was in my last life, and I accidentally clicked out of the game after winning a level and when I went back in to go to the next level with my spaceship and boosters, I couldn't. Please fix this so people can use their spaceship and boosters when they choose..Catlover1121Version: 1.129.0

RobberyThis game, including all of the "crush" games are fixed. I've actually gotten into this game, in terms of figuring out the boards and how candies fall. I am telling you. Some if not all of the "very hard level" boards are impossible to do without boosters, unless you are willing to play 21 times, then for some reason the 22nd game of the level becomes insanely easy. As for my claim of robbery... that I was essentially robbed of all my achievements in this game, all because I didn't play for a few months. That's right. I spent money to get boosters, extra lives/turns etc. over a years time (trust me it was a lot of $$) all of which are gone. I figured that by logging in with the same Facebook I would be fine. It linked well enough to adjust my friends list and there placements on the board. But I had to start from level one. That to me is theft. On terms of entertainment it definitely keeps you busy and is really fun. Those are the positives. This time around I'm keeping spending to a minimum. Use 5 lives at a time and wait for it to renew. Never again will I spend money like I did before. Never..Happy_matiVersion: 1.109.0.6

SHAME ON YOUI have to say I’m incredibly DISAPPOINTED that the developers have made so many terrible changes in the past month. I’ve been playing Candy Crush almost since inception. I’m sure your subscribers have increased immensely with the recent quarantines due to the Covid-19 pandemic. Since then, you aren’t offering the sugar track levels so players can win boosters, you’ve changed the boosters in the “build-a-bot “ and also made those boosters only winnable on new levels. Also, the boosters aren’t used if playing older levels. I haven’t seen Dexter’s space dash or the other weekly challenges you used to offer either. I used to spend money to play this game because it was fun and enjoyable to try to earn the extra boosters that you have now completely removed. If you ask me, it’s King’s way of PRICE GAUGING! They figure that we’ll all be home and sitting on our phones playing Candy Crush and will be forced to buy more of the things we used to be able to get by playing. Well, I’m not spending any more money on this game, and in fact have hardly been playing anymore. I hope other players are doing the same! SHAME ON YOU Candy Crush!!.34boobooVersion: 1.173.1.1

Game was addicting..... Until nowThis game did almost everything right, kept you interested, rewarded you for your wins, well enough to buy more boosters with the gold you won without having to always spend money, which kept you going back for more.. WELLLL someone thought it was a great idea to now make your big reward.... ONE BOOSTER.. NO MORE GOLD.. 10 Gold could give me 3 boosters from certain ones, now first place gets me.... Some random booster I may or may not want and only 1 at that. I can get that just buy spinning the wheel.... I'm guessing this is so you spend money to purchase more, which actually has the opposite effect. Not only does it make me loose interest and want to play less, but I'm definitely not spending any money on this now that the only way to get further is to spend tons of money with no real incentive to play.. They also changed the effects when your knocking out pieces, you don't even see it happen ( which was fun to watch)... Now it's very..... What's the word.. botched! The ride was great while it lasted, hopefully this was just an experiment and they restore what made the game special!.JB WilsonVersion: 1.197.0.1

It was fun for awhileI quit playing this game for years. Now I remember why. I win boosters for getting through a round and have 1 hour. These boosters always come when I have one life left, so I used my coins to buy more lives. Then the boosters are gone. Wrote to support repeatedly and kept getting the same message. Go to the forums. The forums complain of similar problems including your lack of support. I get that you want people to buy coins or boosters. I’m not going to do that. It seems like all of the games on Facebook are about making a buck at the expense of their players. I’m stuck on a level right now where I can’t go further unless I have boosters which I’m not going to buy. It’s much easier to move on and find another game to play. Four hard levels in a row. Really? So if you had boosters you have to use them to advance. You get stuck somewhere and it gets boring when you know you’re going to get the oops message. You need to correct something because frankly I’m ready to move on and forget playing this. I’m also looking to see if they are King games because you get people into it with no way to win after awhile. Thoroughly disappointed..Elfinmagic58Version: 1.204.0.2

AnnoyingThis game is a great way to kill time, so I turn to it sometimes at night when i don’t want to think overly hard and just match up identical objects. Everything else about the game, however, is extremely annoying. You will be assaulted with popups before and after every single level, some of which will force you to hit the x twice while an idiot popsicle-stick character pedantically asks you if you’re absolutely sure you want to close the popup. The characters in particular garner most of my derision, appearing after every game and on popups to try to applaud, guilt, or extort you depending on the windows they’re in. I dislike feeling like someone is treating me like an idiot, and thats the feel these characters give me constantly. The sounds are also grating and highly repetitive, just save yourself the trouble and mute all of it as soon as you can. If it had just been a matching game with incremental difficulty and without all the idiotic bells and whistles, it would have been good, but instead its just a bright, irritating regurgitation of every casual game you’ve already played..DiehardJeans342Version: 1.200.0.2

Candy crush sagaI thought after playing all your games, I would have thought you would have the brains to make it where people could make their decisions on what level they could pick to make it easy for them. You know where you can choose from easy to super hard this way people would be happy in making through for those who make it through but, you didn’t give us that choice. Sure you have some help but with a price where you only get five lives for every time you pay 0.99. Really you think that’s fair for anyone who has difficulties. It’s a good think I don’t make this game as a passion. If I didn’t have friends on Facebook that need help, I would have deleted this game a long time ago. Your Bubble witch is no better and I mean the 2nd. I have stop playing that game and haven’t been to it since last year. This will be my last time in giving you my reviews and if there are any more games you come out with, I don’t plan on downloaded them. I have decide to quit any games from King company games. I have spent so much money on these games. I will continue to help those who need it. Debra Fowler.Deeter 17Version: 1.158.1

Still not as good as Bejeweled BlitzOK I played this for a little over a week. The game is typical match-3 strategy, and the first 10-20 levels provide lots of extra boosts to help one move past each level. There are many extra challenges and side games to help keep things somewhat interesting and hopefully result in the much needed boost gems. However, unlike Bejeweled Blitz (still the benchmark for match-3 games), once you run out of those first boosts from beginning of the game, too many levels are absolutely impassable without either spending real $$, or just keep blasting away at the same level until the game finally gives you a good board. And of course you only get 5 lives at a time then have to wait an hour or so until you can try again. This does not happen in Bejeweled; in that game you can play forever, eventually gather enough gold bars and gold coins to upgrade your game without ever spending a single cent. It doesn’t have to be this way people. Delete this stupid game and either download bejeweled or learn a new language or how to play the guitar..Take me to the riverVersion: 1.203.0.2

StupidTo get past a level you have spend your money which is so not worth because it’s so boring, wish you could do something else rather than just looking at a board..Dude,this game is so badVersion: 1.166.0.4

Can’t look at a level and exit without losing lives and boosters.Not happy that after 7 years, they’ve made it impossibly hard to pass certain levels. You can no longer check out a new level, exit without making any moves and get a re-shuffle without losing boosters and lives..Zczczczc9626Version: 1.165.2

Quit gameHi I used to be able to quit the game before I do any moves without losing a life !! How come The option isn’t allowed anymore???.Skjk08062019Version: 1.165.2

Ridiculous levelsGame is not as fun as it used to be. free boosters or previewing a level without losing a life is no longer an option. it is pay to win and i’m not putting my money into a stupid game. as you get higher the levels become impossible to pass, it’s supposed to be challenging not impossible i don’t wanna spend three weeks trying to pass one level. will be deleting this game..Alys.saVersion: 1.180.0.1

...I have nothing positive to say about this game, I have lost interest and I’m not wasting my time or money on this game. Less moves every-time and in order to pass “levels” in general you have to use $$$$$. Every God Damn Time. Don’t waste your energy or your breathe and keep your money away from this game..KarlitaXoVersion: 1.162.1

Greedy developersWorst game updates ever. Ruined the experience... garbage greedy game.RunningpplVersion: 1.183.0.3

Read the reviews CC!This game is fun until you reach higher levels and then it becomes a total money grab!! You can't win at higher levels without spending money, and they overcharge for what the packages offer. They would have more players and make more money if they charged 1/4 of what they do. This is a GAME and there are lots of free games that aren't constantly trying to get money from the players. Weekly winners get no return for what it takes to one first! It's become a total rip off. The only way to play his game is to start over each time you reach level 1000! I can see this game dying because of F the developer's greed. Shame..222moi222Version: 1.180.0.1

Used to love it but...Seriously, pls add some confirmation before validating purchases with gold. More than once I mistakenly pressed on buy extra moves or lives!! And where is the free win moves wheel every 48h??? You don’t need such methods, this game already rips people off....TurlututuDuSudVersion: 1.180.0.1

Bad customer serviceI have been playing this game for 8 years. I was past level 1500 and had over 100 of every item stocked up as well as 84 gold bars. It told me to log into Facebook to save my progress, so I did then lost EVERYTHING. After months of trying to contact them, finally they responded saying they will not replace lost items. Do not play any KING games if you wish to keep your progress safe. Terrible policies and terrible customer service..Shoon34Version: 1.178.0.3

Dumb changesBefore, when you go into the game, and don’t like it’s layout, you could quit without losing lives. Now, not only you lose lives, you also lose the boost you select. I have played this game for years and now on 2377 probably going to quit this game for good since the dumb developers are just thinking of money, and not focus on player experience.Lu you jiVersion: 1.176.0.2

🤮🤬 worst game everThis game has hit rock bottom. Strictly money grab. They need to bring back old version where you collected candies.🤮🤮.Not happy 33Version: 1.176.0.2

Terrible update6 years I’ve been playing and they ruined this with the latest update. Can’t preview a level anymore without losing a life and a booster. Bad move, ruined the game..NorCanGuyVersion: 1.166.0.4

New update - very unhappyI think this is a great game, but the latest change, removing the ability to back out of games before making a move, without losing bonuses or a life, has ruined the game for me..AneeeeeeVersion: 1.165.2

Don’t updateIt’s a very bad update that prevent the player to quite the level without losing a life. It becomes boring and I will delete it from my phone..Teefo83Version: 1.165.2

Dec 2019 update has big new restrictionsYou could previously start and restart levels by going in and seeing the layout and where certain candies were. Now if you go in and out without playing you lose a life. Money grab😤.Another 44Version: 1.165.2

No to exitedThis game is made just to drain your money I play each level for 30 times and up sometimes, jut because it requires me to pay money. Make it user friendly plz.Kamil soueidanVersion: 1.164.0

Double bills!!Beware: This app double bills on almost every purchase!!.Crazy laceyVersion: 1.162.1

DéceptionJe suis très déçu des derniers changements ... surtout en ce temps de confinement ... il me semble tellement ridicule cette décision de changer le jeu de façon unilatérale me coupant des plaisirs que j’avais en en jouer depuis le début. Je suis au dernier niveau et j’attends chaque semaine la sortie des nouveaux niveaux et ce depuis plusieurs années ... entre temps je me ramasse des outils pour passer le temps. J’imagine eu ceci est une décision corporative et que dans les faits des milliers de personnes comme moi n’investissent pas dans votre jeu. Je suis triste et déçu ! Redonnez moi mon jeu comme il était svp c’est déjà difficile d’être confiné à la maison.. un peu de compassion serait grandement apprécié ... Hâte de voir le résultat de ce commentaire ! Je suis au bout du jeu et chaque semaine je dois attendre les nouveaux niveaux. Vous enlevez ce qui fait que le jeu est plaisant en attendant ... les 180 étoiles pour les goodies n’existent plus dommage. Je vais quitter le jeu ....Dora 08Version: 1.174.0.2

No more booster candies 😡Why did you take away the candies to collect boosters!?! This game is going down by the day, taking away everything that will help pass a level and expecting us to pay for it!?! NOPE! I’m so close from uninstalling.Allison_MDVersion: 1.171.0.1

Double chargesI have noticed that if I purchase a 13.99 package it always charges me a 27.99 on top of it and I never purchased it. I have to call apple every time..Cf197Version: 1.145.0

Can’t read textI decided to try playing again after a couple years and opening the app after downloading again and I can’t read any of the text. It’s all just white blocks on everything. Ruins the game. Fix this.RidgeLifeVersion: 1.201.0.3

CrashingEver since the update the app is just stuck on the loading screen whenever I try to launch the game! It’s been a couple days now and still no difference and I’ve tried troubleshooting to no avail.JulesT98Version: 1.197.1.1

It WAS fun...Levels were easy, & fun; Levels got harder, but were still fun; Levels became insanely hard, & little/no fun. I also don’t like the amount of data that this app collects..RandomPlayer18Version: 1.197.1.1

Getting badCan’t see all my friends and family, have people who are not on my Facebook friends list, now can’t see the levels they are at all together and weekly.Shaner9400Version: 1.197.0.1

Broken used to be great don’t waste your timeHave been playing for years logged in March 2 and lost all progress. And King says they can’t do anything. Was linked to Facebook so they should be able to do something but they refuse. And just send stock answers no actual customer support. Any suggestions for other non King games to spend my money ha ha.AuntieA_63Version: 1.196.1.1

Can not use games from envelopeMany problems. No facebook you erased my progress also now no facebook but the envelope on left hand side with a number I tap it push accept. But I cannot use the game. It reduces the number but gives me no game. You broke game. Fix it.Snowman11994411Version: 1.196.1.1

CrashThe new update has frozen the game. Can’t get passed the treat calendar..XsergjapuyVersion: 1.193.0.2

LevelsHate how so many levels are harder than the super hard! Hard to relax and play candy when you keep failing a regular level no matter how many boosters you use, frustrating!.NachobiznezzVersion: 1.188.0.4

BoostersWhat are you people doing... no more spin for extra moves... wth!!! Just because people win in a few moves you take moves away from the rest of us who are not lucky enough to get a good board and win with very few moves.. now takes us forever to move forward... when u win a game and get rewards and then you are supposed to get more with more consecutive wins and now it looks like you get more but you don’t... only stays on the first reward... you can’t even win bars anymore... in order to buy more moves... and sorry I am not rich to be able to spend real money on a game... thanks for ruining a great game.. Oh and when those stupid Genie lamps are on the board if it is on the board you are playing u can’t play what is that all about....have to wait till it moves... can’t you put it somewhere else??.BubariggsVersion: 1.187.1.1

Garbage gameIf you want to keep your sanity, do not download this game. This game is the literal definition of pay to win. The game gives you garbage moves and makes it almost impossible to beat levels without using power ups. If you’re willing to spend money getting more lives, and more power ups you will succeed and find the game fun. However if you’re like the average player that doesn't want spend money on a free game you will become unbelievably frustrated with how bad this game really is..Bleep168Version: 1.186.0.3

NopeNo, I am not paying..Cowboy SheriffVersion: 1.185.0.1

Besoin d’améliorationJe n’aime vraiment pas la suggestion de mouvement a tout les coups. Je suis capable de jouer sans cela et c’est franchement agaçant..Frence25Version: 1.184.1.2

The adI just seen the ad for candy crush and it was so bad I had to write a review just to let you know it literally made me wanna kill myself because it made me so uncomfortable.TurtleNUTZZVersion: 1.183.0.3

Money hungryStupid game. So hungry for money it’s ridiculous. You spend those 5 limited lives in 2 minutes and have to wait 2:30 to get back your lives🤦‍♂️🤦‍♂️🤦‍♂️. Spend your time playing something else.Davemitchell1976Version: 1.183.0.3

Not fun anymoreThis game is not fun anymore! I’ve been playing for years and now have been stuck on the same level for a month now! Where’s the win moves wheel after an attempt at a level?? Used to get a free spin after 48hrs now you have to use gold to spin which you don’t get anymore! Make it fun again..Zucco22Version: 1.180.0.1

Stop the near impossible levelsI am on level 4421. I have always loved the game but I have to tell you, levels like this (and there have been others) make you want to quit or throw your phone against the wall or both. Seriously though, levels like this are no longer fun. They are frustrating. If they want people to keep playing they need to stop throwing these near impossible frustrating hard levels that are no longer fun to play because they become stressful and not wipe the stress away by playing like they claim. There are too many of these levels up here. Stop them or I will stop playing. Plus they took away certain bonuses. Not cool!.Just put it thruVersion: 1.180.0.1

Forces purchasesI played CCS a few years ago then left it. Now I’m leaving it again. After a certain point in the games, it becomes obvious that the only way to win is to keep forking over money. Once in awhile, okay. But most games after a certain level, come on. Done..OystergrrlVersion: 1.178.0.3

Impossible to move on—money grabI have two separate games on two devices. They have changed certain levels so that they are impossible to pass without having to pay for/use extra boosters. When I passed level 223 in my one ongoing game, you had to reach a set score to pass the level. Now I’m playing on my other device two weeks later and it’s the same board but now they expect you to clear 81 double jellies amongst liquorice and icing. I’ve been playing for over a week and I can NEVER reach the top 4 jellies in the corner. I’d have to use a ton of boosters to complete this level. Same goes for level 516. It used to be liquorice at the bottom and only a few icings to contend with (I looked up how to pass this level and it was completely different). Well now it’s ALL icings-no liquorice- and I haven’t been able to come close to passing it in days. I’ve tried to contact them to explain the situation for both levels and all I get in return is generic answers and reminders that I can use my boosters and other helpful tools. Aka spend money to pass the level. Sorry Candy Crush. There are quite a lot of similar games out there that aren’t as greedy and sneaky as you are. I’ll just go play them and I recommend others do the same..House hold personVersion: 1.177.1.3

SucksThe new update sucks. Bring back the old version..BibisueVersion: 1.176.0.2

Joke, just like the creatorsHow to not make a game 101.AsianPalVersion: 1.175.0.4

Lost progress!I just lost all my progress!!!! I was around level 3300 and the game just reset to level 1!!! Lousy!! Not sure if I’m gonna continue to play!!! Not happy!!.14mavVersion: 1.174.0.2

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