Candy Crush Saga Customer Service
- CompanyKing
- CategoryGames
- Published2012-11-14
- Current Version1.328.0.1
- PriceFree
- Content Rating12+
- CompatibilityMin. IOS 15.0.0
- Candy Crush Saga Customer Service
- Candy Crush Saga App Comments & Reviews (2026)
- Candy Crush Saga iPad Images
Explore a world full of delicious match-3 puzzles and endless fun! Blast through thousands of challenging levels in this timeless puzzle game from King. Match candies, conquer jelly, toffees, and jam, and uncover sweet surprises in every puzzle.
Classic Match-3 Gameplay with Fresh Twists
- Discover unique game modes like Gummy Dragons and Bubblegum Pop.
- Match and blast your way through matching levels full of sugar-coated fun.
- Master tricky puzzles and create explosive combos to clear the board!
Brain-Boosting Challenges & Special Events
- Daily Rewards: Log in every day to claim free boosters and extra lives.
- Time-Limited Events: Compete in themed challenges and win exclusive prizes.
- Tournaments & Leaderboards: Crush more candies than your friends and rise to the top to become the ultimate match-3 master!
Bonbon Blitz Your Way Through Extra Sticky Levels
- Use powerful boosters like Bonbon Blitz, Lollipop Hammer, and Jelly Fish to solve puzzles and boost your score.
- Stuck on a level? Boosters and extra moves will help you blast through any obstacle.
Play Offline or Online, Anytime and Anywhere
- No internet, no problem: Enjoy offline gameplay and keep the fun going wherever you are.
- Ad-free fun means uninterrupted candy-matching bliss!
Connect with Friends & Join the Candy Kingdom
- Share lives, compare scores, and see who’s the match-3 master in your friends circle.
- Connect your game to Facebook to sync progress, compete with friends, and unlock exclusive rewards!
Discover more from King
Looking for more brain-teasing fun? Try Candy Crush Soda Saga or Farm Heroes Saga for fresh twists on classic match-3 puzzles. Or dive into sweet solitaire action with the new Candy Crush Solitaire!
Candy Crush Saga is free to play, but optional in-game items require payment. You can turn off the payment feature in your device’s settings.
All Stars 2026
Selected level 5+. 18+. In-game event from 09:00 EST 5 March to 09:00 EDT 8 April, 2026. Participating countries only. Void where prohibited. Win the in-game event and receive an invite to the live contest 3-6 June in London for a chance to win a share of $1,000,000 USD. Requires travel to London. T&Cs: to.king.com/terms. Candy Crush Saga contains optional in-game purchases. © /TM / ® 2026 King.com Ltd. “King”, “Candy Crush All Stars" and associated marks and logos are trademarks of King.com Ltd or related entities.
Candy Crush Saga App Comments & Reviews
- POSITIVE REVIEWS
- NEGATIVE REVIEWS
Candy Crush Saga Positive Reviews
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Candy Crush Saga Negative Reviews
AIPretty sure AI is now the culprit behind not letting users get past certain levels. At which point there are no balloons that pass to watch ads for boosters and there are also no boosters available to get when you watch ads at the end of a unbeaten level when events like the All Stars comes around. I am quite certain that not all the “users” are real, especially in the tournaments, they are there just to make it look like you’re behind someone sporadically throughout the game play so that you will buy more gold bars, boosters and etc just to get ahead. If you pay once for gold bars the option to get boosters by watching ads never come up again, also the random ballon that would cross on the main part of the app, non existent after paying for boosters. Also the Candy Royale should not even automatically start if don’t have any lives left, what’s the point. Speaking of which, boosters that have a timer should only count down when you are actually playing, and stop when navigating around in the app. Any game that you are forced to buy boosters just to pass to the next level is a money grab. They make you wait 30 minutes after you have used the 5 lives just to get one hoping that you will buy more to continue. If anything it should be another full set of five lives after 30 minutes at least. Don’t buy into it! Don’t feed their greed. This game has become a total scam. They only use the “events” to get people to spend that seldom if ever do, just to have the game itself not playable. This has AI written all over it..DRnLAVersion: 1.275.0.3
Impossible. A Literal Gamble.I am not a person who goes out of their way to write any kind of review (positive or negative) for any game or app, but if you are reading this before downloading this game, abandon any hope of finding any fun or appropriately challenging game. Level 155. Thats how far I got when I realized that I was not playing any strategy game at all. Level 155 is literally IMPOSSIBLE to beat on your own, you have to buy boosters if you do, otherwise just wither your lives away until literal chance lets you win, the boards are not made for you to win with the amount of turns they give you and even with some of the upgrade you’ll get the WORST starting set up possible EVERY TIME. The game is supposed to have you win on sheer strategy, after all, why would they give you x number of moves if someone hasn’t proven beat it in those moves or less?? But you literally have to keep trying until you somehow happen to get the right candies dropping through, not until you figure out the best strategy for the goal. And don’t even get me started on the “hints,” i played 5 games following JUST the hints, which are supposed to help you win eventually right?? Not. Even. Close. The game literally takes ANY combination of candy, regardless of the goal of the level, and tells you to try it. It’s annoying because at that point they just want to derail you, and that defeats the whole purpose of it. Don’t get this game. Its not worth your time and eventually it'll try to force you to spend some actual money on it..EphemeralyumVersion: 1.269.1.2
Good game but levels are poorly designedOnce you get well into the hundreds of levels (120, 140...) the levels start becoming hopelessly difficult. I got stuck on one level that requires like 10 bombs and 10 stripes, only gives you 13 moves, and has only 4 small (4x4) isolated places to work in. On top of that two of those places almost never have any moves in them. I tried with maximum power ups until I ran out, I still fell abysmally short. In total I probably died 100 times on the level and don’t expect I would ever pass it. I’m seasoned in these kind of games, playing Bejeweled and Zookeeper more than I would ever want to admit over the past decade, so I don’t miss good moves and am very good at manipulating the board (thinking ahead). But on this level often you only have one or two moves total anyway, which makes thinking ahead useless and turns the game into a “let’s see if I can flip s coin 20 times and get heads every time” game (actually that game would be easier to win). I even had hints turned on (which I hate) to make extra sure I never missed any opportunities. Clearly the design of this game is to eventually have people pay $10 per level when they get far enough in the game (power ups and extra lives). No game is worth spending money continuously to keep playing it. I was winning in my little weekly competition (and it’s Sunday, the day it ends), but I still uninstalled the game because some levels require a 1-in-14-million luck anomaly (even with maxed power ups) to pass. Too bad because it’s otherwise fun to play..OstinatoFreakVersion: 1.166.0.4
Level 1847Not beatable unless you have all the lollipops in the world. There is now way to beat this level without the extras like the spaceship, lollipops, or others. I have the extras like the chocolate sprinkle candies and the fishes and they don’t do ANYTHING to help!! You have to have in app purchases of the extras you can but while playing the game. Not okay! Rigged game. They say this game is fun to swipe the stress away. NOT! This game GIVES you the stress! Days later and still can’t pass the freaking level. I have had all the extras that you check off at the beginning of the game. And it just wastes them. The fish don’t go after the black blocks under the cherries. They do nothing that you really need them to do. Even when you get the black sprinkles with a stripped candy and can play that it STILL DOESNT GET THE BLACK BOXES UNDER THE CHERRIES!!!!!!! It’s crap!! Sick of it! You cannot pass this level without multiple lollipop hammers or the freaking spaceship. And this freaking game doesn’t give you ANY ability to gain coins without paying for them. Stupid. It’s a money grab every level now and you’ll get stuck on one like level 1847 where you MUST pay to pass. Ridiculous. This is supposed to be where you swipe your stress away. Not become stressed out. New update: now they have a game where you can pass 50 levels, yes I just said 50, and all you get is a lollipop and a bomb 🙄 50 levels just for those two things?? Do you know how much money it takes to pass 50 levels??????? It’s NOT WORTH IT!!!.AlcbabyVersion: 1.208.0.1
Pay to passIf you have extreme patients and don’t mind spending weeks playing the same level hoping they’ll finally let you pass this time, then this game is for you! If you like to actually progress through games in a responsible time line, I would not recommend! The game starts off easy enough. But eventually you start getting hit with levels that are next to impossible to beat without boosters. The first few are on the house and they’ll give them to you for free. But as the levels progress even harder, you’ll find yourself needing more boosters because “I was able to beat that one level with them!” But the catch is you done used your few free ones. If you want to get boosters now you have to PAY! And price is crazy high. $8 to buy 50 gold bars that’ll buy you just 1, and if you pick boosters that are cheaper, you can get 2 for $8! But the cheaper ones don’t work well enough to beat the game level and then you end up spending more to buy more to pass a level. I paid to beat 4 levels, and noticed a pattern and quickly deleted the game. So if you want to pay to pass, this is your game! If you wanna try and tough it out and spend weeks playing the same level, this is your game! But if you want to actually progress through a game without having to pay $8-$15 to beat a level, I do not recommend..Gamer12mVersion: 1.291.0.1
Pay to loseLet’s start with me loving candy crush. I’m on level 1,933 I play almost every day. But, there’s so many things that are frustrating for users that want to continue to play the game. First, WHY CAN I ONLY USE 20 LIVES A DAY?!! please I just wanna know. I’m so miserable watching that long timer for a single life that’s gonna be used up in 2 minutes maybe less. Plus they’re lives that friends sent so they should be mine without limitation. Second, why do I never get the option to watch videos to earn boosts or lives? I literally get so sad because I’m watching my bf watch his videos to continue playing. Maybe it’s my fault for ever paying into the game. It hurts to rate this low on a game I enjoy but the fun is taken away with every little update they do. Way too many restrictions on users and almost forces them to buy boosters even though you still won’t win 😐 Update: currently level 2394 and unless you have the patience to continue failing till they seem like you’ve had enough don’t download the game. why does it take like 30 minutes per life like this is causing more stress. I’m not about to pay to win every time bc what’s the point? I understand challenging levels but like who’s gonna take out 94 jellies with 10 moves. It’s so unrealistic and not even fun to play anymore. My rate still stands and I don’t think it will change unless they make the game enjoyable again..Bleh bleh bleh blehhVersion: 1.291.0.1
DisappointedSorry everyone, I just couldn’t stay silent anymore.. To start, I deleted all the Playx games due to the totally stupid, moronic boards. So I thought let’s go back to candy crush, well it’s gone and there’s all these other candy crush games. Candy Crush Saga is where we’re at. I am SO DISAPPOINTED in the death of candy crush, because all these run offs are a complete joke!!! I love a good challenge, but this game is a total disgrace to all gamers!!!! They have more boards that are so totally stupid and literally impossible to beat unless you get a miracle, like when Jesus rises from the dead on the 3rd day, oh wait sounds like this game. After wasting everything you’ve accomplished on the 3rd day Jesus rises from the dead and you beat the board with no weapons at all. While the game makers get rich from you watching all these ads, you sit there pulling your hair out over the stupidity of the design of the boards. This is from going all the way to level over 1500. It was cool till you get up to about 500, then you get the boards that are just so stupid and unbeatable no matter how much you have in your arsenal, but the game wants to sell you a package that’s 1/4 what you already have. Based on ongoing research with friends that pay. They go further than I based on paying for stupid offers (like I said earlier) for packages that are sometimes 1/10 of what I have collected and using. They string you along cause they know your stupid enough to play their money making game. But hey, like they say “it’s free”. Yeah right.....DELETED !!!!.Catdaddy00Version: 1.209.3.1
Pay-to-win mechanicsA money black hole for players and a profit windfall for King. This is typical for the genre of games out there that claim they’re “free” except for the well-known fact that they’re designed to allow the player to only get to a certain level. After that you’re forced to have to use what boosters you have and if you don’t have them you are forced to pay money for more boosters to continue. I have been stuck at the same level for several days but I thought I could get past it without purchasing some boosters. It is clear after multiple attempts that it is not possible without spending money, and regardless of how much of your hard-earned money you spend, there are no guarantees that you be able to advance. It’s only a game, so why do some people spend hundreds of dollars to achieve a high level? Bragging rights, perhaps, or an uncontrollable addiction that King exploits? Why do you think this company advertises on television? TV commercials are not cheap so that’s a testament to the amount of money they rake in. They would have been better off if they sold this game for a few dollars so players could enjoy the game without feeling pressure to spend large amounts of money. Companies like Apple and Google don’t care about how badly people are getting ripped off either- they get a cut of King’s in-app purchases which makes them just as greedy and unethical. Predatory monetization methods and pay-to-win mechanics. Free to play? BS! I uninstalled this piece of garbage and will NEVER download another app from greedy, unethical King again..CaelikOfAzerothVersion: 1.189.0.2
Really 🙄First of all, I was writing a really mad review for this and then it just exited me out and deleted everything so if this is harsh I actually have a reason. The first thing is that I’ve been reading other reviews that say that they can watch ads for extra lives and that’s cool and all but like… WHY CANT I!?! I am a very loyal game player but like why didn’t I get everything else everyone else is getting?!? I can’t even watch any ads!!! Second, if you guys are going to have a million pop ups that say “buy this piggy bank for $2.00 to get thirty gold” EVERY TIME YOU FINISH A LEVEL, then I’d rather just have mandatory ads because you can literally get that much money from winning the champions race soooo… Also every day there’s like a “Saturday/Monday/Friday/etc”sale, IT DOESNT MEAN ANNYYTTHIINNGG IF YOU HAVE ONE EVERY DAY!!! I’m not even kidding it’s literally every day. Also why can’t you buy infinite power up’s don’t you think you would get more money??? BUT NO, THEY ONLY SELL POWERUPS FOR LIKE FOUR DAYS!!! Like I hate how you always advertise for money it don’t actually have anything worth the money your asking us to pay! Last thing is the levels are way to hard, and I get it, they’re supposed to be hard, but you can at least give us easier access to powerups and boosters but like three boosters are like 19 gold 😒😒🙄🙄. I really think you should ACTUALLY LOOK AT YOUR REVIEWS!!! PEOPLE HAVE GOOD SUGGESTIONS BUT… WHATEVER, I GUESS!!! Thanks for making a game to take peoples money and waste there time 🤭🤭🤭🤭!!! Byyeeee ya’llll PS:If you read this entire thing you deserve a cookie 😊😊😊 Love, your girlie Olivia.SurprisedlionVersion: 1.247.0.2
Good game but needs to be reviewed on a few subjectsI love this game but it is so annoying when I use the boosters at the bottom (like the red hand, the sucker, the disco thingy that lets out 3 wrapped candies) and they don’t even accomplish what I need to finish the level. Like for example I will have 3 different areas with one jelly in each. And I only have one move left. So theoretically I would use the disco thing that lets out 3 wrapped candies and they SHOULD put each exploding wrapped candy in each area of jelly since you are using a power up it should help you accomplish the goal of the level but more often than not it will maybe put one of the exploding wrapped candies in the area I need it but just puts the other two in areas that don’t help me at all. It’s so annoying especially since it’s hard to achieve those boosters. I’ve seen this problem with Swedish fish and the coconut wheels as well. If it’s not going to actually be helpful then it should let the player choose where the Swedish fish go, or which direction the coconut wheel goes, and where the exploding wrapped candies get placed. I’m on level 700 something and the levels are getting so hard that I need the boosters quite often. But when they aren’t even helpful it’s just annoying. I’ll probably bring quitting the game since I’m getting into the more complicated levels and the boosters don’t even really help. Please fix this issue and I will probably return. I’d really enjoy the game with little to no complaints if so. Also one other thing, I feel like after you complete a level successfully, and you go to replay it. You should be able to quit the level without losing a life since you’ve already beat the level. Okay done with my rant thanks..MouschiiiVersion: 1.206.0.2
Favorite gameI am a amending my past review. Please note: Candy Crush is absolutely packed with ads. They are constant and MOST of them appear to be scams. Fraudulent ads for games or programs promising free money, but every single one of these is a scam or a phishing program looking to steal info from users. Candy Crush developers clearly have ZERO conscience in their marketing and will promote these ads shamelessly as long as they get paid for it. Again: do NOT click on ANY ads in this game. They are phishing scams. To be honest, it’s the only game app I have besides Scrabble. I have played Angry Birds and occasionally have tried other games but have been playing this quite a while now. I like puzzles and to me this is a puzzle game. You can definitely get better at using the boosters and the design and ingredients in each puzzle. I get the frustrations of some reviewers, but my biggest issue is the constant pop up windows trying to get you to buy something or participate in some extra feature. Some of us just want to play the game. As far as spending money to pass levels or buy boosters, pay attention here: I am on level 13,407 and have never, not one single time, bought anything. I haven’t paid a dime for any extras like boosters or lives. I have been a tick on one level for several months before. I have passed 30 levels in a day before. Still, never cost me a penny. I used to be at the point where I would finish the levels and have to wait for updates to get new ones, but the levels got harder and I didn’t play much and got behind again. Still zero $$ ever paid. If they had an option to pay a few bucks and see fewer ads and pop ups I’d do that probably..XsmokeXeaterXVersion: 1.272.3.1
Way too frustrating.I am on level 4000. What I have learned is that every game now takes several days to a week to win unless you pay. I am really, really sick of this. It hasn’t been fun for some time now. I rarely play anymore because of the constant frustration of levels with too few moves and it has become obvious that they intentionally mess with your game so you cannot win. It is not random. My husband and I both play. I originally signed him up from my account years ago and I have contacted Candy Crush about the differences in his game and mine. I was informed by an employee that they give different players different options and opportunities. He occasionally buys stuff, I do not. About a year ago I bought some power ups to see what would happen and the game became harder to win instantly. That and the constant, unending pop ups! Buy this, look at that, force you to look at some idiotic disapproving cartoon while you play, force you to participate in a race that drives home how you lost the race - Oh no! Hurry up and buy something so you can win!!!! I would buy the occasional power up if I found the game pleasant and fun. Since you are doing your best to force me to, I will not. I will continue to play when I need a distraction while I am waiting at an appointment but that’s about it..Lucky*98Version: 1.255.4.1
Dum dumThis game is dumb, once you get in the 200 levels it all changes to make it so you have no chance at winning unless you use Gold that is impossible to earn to continue. all i can say it was fun till you realize it is just about buying wins ha. You can pass any level and they intentionally make it so you have to use pay for gold or massive earned credits of cookies fish and lolly pop hammers ect to advance. What a joke top it off with five lives that you never advance and sit on the same level till you collect your free stuff that still does not help when they only allow 1 move on the hard levels and it is rigged so it is not even luck, they intentionally make it so you have to purchase at the last few moves just to finish the levels. So dumb I can finsh level 325 anytime buy using 10 gold or 5 candy perks but i want to see how long or if even possible to advance on the rigged game with no add ons and it is just annoying at this point over three hundred tries with a max of three different moves to make! the game suks and just aggravates you while boasting about fun by kicking back and swiping ha! The whole pretending there is any skill involved is nonsense when most of the difficult levels only allow one move so you really have no choice, not even fun i will delete it now!.Fukthis apVersion: 1.266.0.3
If you enjoy feeling cheated, this game is for you.All the negative reviews that you see are true. They make no effort whatsoever trying to hide their deception, their cheating and their greed. Once you get to a certain point, you will not move on until they want you to. They will make it impossible without using boosters that you can pay for or using gold bars for extra moves. They know how long you’ll put up with it and you won’t be able to make a wrong move and you’ll beat a level you’ve been stuck on for weeks without even trying. It’s all an algorithm to extract as much money as possible from you. There will be times that you’ll use a color bomb candy and it won’t clear all the candies that are the color you chose to clear. The striped candy used to be oriented the way that you completed the 4 candy combo, now it’s whatever way they see fit (usually it’ll go the way you don’t want it to go). If you use boosters before the round starts, they will often times make it so that you must use it right away and it will do little to nothing to help you out, making it a complete waste. I can go on for days about the garbage baked into this game to make it absolutely infuriating. Do yourself a favor and stay far away, this game is 100% rigged. The reviews are true..Böb löblawVersion: 1.249.0.1
Quickly becomes pay to winI only played up to level 100 and something because this game quickly becomes hard-to-impossible to play without boosters, which are few and far between without paying. Like, half the board is covered with ice cubes and locks and vinyls and growing chocolates that you need to basically blow up multiple times in order to begin to progress against the board. It’s not really a puzzle game. It really stops becoming a matching tiles game. You are desperately trying to get striped and wrapped candies you can combine to try and beat the board. Often times you have to use boosters which aren’t cheating but it does honestly feel like you’re cheating against the puzzles. When you’re doing “good” at a level you’re basically creating chain reactions of effects and just watching them fizzle across screen passively instead of having fun playing the game. The glitzy lights quickly lose their allure as I became stressed knowing I could only fail a puzzle a certain amount of time before getting locked out from trying again for a while. Oftentimes I would run out of moves in a game just a couple visible moves away from beating a puzzle and be offered a chance to buy a few more moves (not even as many moves I needed to beat the puzzle, but sometimes as few as 5 moves). If you play without doing any in-app purchases like me you are basically heavily relying on the game to randomly give you free boosters or the perfect combinations of tiles so you can build the explosive candies and win. No shade to anyone who plays because the game seems really appealing, but the extent to which it is designed to make you desperate to spend money to keep playing is truly insane..AParmesanVersion: 1.243.0.1
I miss when I could actually play the gameI first downloaded this game in July 2022 and loved it for months. I didn’t play it every day but really enjoyed it. Now however it’s become less and less enjoyable to play it — I barely even GET to play it. I’ve been stuck on lvl 687 for about a week. I don’t want to spend any more money on this game but I have no boosters or gold bars and this level is impossible to beat without them. The funny thing is it’s not even labeled as a hard level. It should be easy but the amount of moves I’m given is nowhere close to being enough for me to beat it. I’m so frustrated. I love this game when I can actually play it, but it’s clear the devs only care about receiving money. Another thing is I’m no longer given the option to watch ads when I run out of moves to help me beat the level. They used to give me it often, then at some point the ads would go black and I’d be given no extra moves, and now the option is completely gone. I shouldn’t struggle this much to pass a level that isn’t even considered “hard” in the game. It’s been like this for a while—taking days to pass a level just for the cycle to repeat itself. The game is fun, but I’m so tired of being stuck on the same levels for ages just because the devs are so desperate for money..SourcreamicecubeVersion: 1.243.0.1
Giving 1 Star!So despite rarely posting reviews. Digress. So putting this on every one of my games that I see the Candy Crush AD. They’ve lately been popping up on every game I play and they hold you prisoner past the little waiting line at the bottom to watch their stuff….then you try to exit “after” respectfully allowing them to show their stuff and they redirect you out of the game to the App Store so you are forced to escape “everything” to be back at candy crushes candy….and you just stare at it…looking at their candy forever. The other ad’s display a normal decent show and then let you decide yay or nay for now. Candy crush may be desperate. It makes me dislike them. And wouldn’t download there stuff simply due to BAD taste on their part for rigging up a prison hostage to watch there ad. Btw, before all this years ago I did download there game and it simply wasn’t for me. So, it’s not like I’ve never tried their game. Get it together Candy Crush. Only there ad so far is making me just stop playing my games and back out come back later when Candy Crush hopefully goes to sleep. Gee whiz. Like holding people staring at there ad forever would make “anybody” want them MORE. Isn’t the point to entice people with a pleasurable experience. Haha! Gotta laugh. Who thought of that brilliant idea?.#FunnyWorkingGirlVersion: 1.323.0.2
Linking Facebook account does NOT save progress across devices!All of my progress from playing this game for YEARS (and spending a decent amount of $$) is now gone. I normally play on my iPad, but decided to play on my iPhone while away from home. I signed in with my Facebook account like I use on my iPad to play, and everything seemed to be fine. Later, when I went to play on my iPad, I was forced to sign in with my Facebook account which was strange. Normally the app recognizes that I am using my Facebook account to play. After I signed in, I was taken to Level 1, instead of where I left off when playing on my phone. I opened the app on my phone and was forced to sign in again with my Facebook account, and again I was taken to Level 1. All of my progress is GONE. I am so furious! Reaching out to their customer support team is useless. The email response I received was obviously from a bot or AI; the response was about a completely different issue than what I contacted them about. I'm deleting this app. Save yourself the hassle and don't bother downloading it. Between the Candy Royale game you can't opt out of, the impossible levels you can't pass unless you buy bars or boosters, tons of ads, and now the issue of losing your saved progress, this game is so not worth it..SandyG123Version: 1.269.1.2
No Longer Fun, Just A Money Grab…I’ve been playing this game since it was originally released when it was only available to play on Facebook within a browser. Which is longer than a decade at this point but it’s gotten to the point where I no longer want to play. I will get a booster for unlimited lives only to be stuck on ONE LEVEL the entire time. I have used ALL of my boosters & extra lives on one level only to lose them all because I cannot pass the level. The game has become unfair to a ridiculous point. I have been stuck on one level for a MONTH! I’m no longer offered free boosters. I’m forced to exit past a bunch of ads to buy gold bars, which can take up to 2 minutes, after I lose a level which is horrible when I have boosters that are timed. This game used to be fun but if you buy gold bars at any point the game will make it so you can’t win levels without them. I didn’t play the game for 6 months straight because of it only to start playing again & finally get off that level immediately. Then after 1 day of playing without getting stuck for weeks I moved up some only to be stuck again on a level for 2 days I’ve reached a point where I might just delete the game. It’s supposed to be fun but it’s not anymore..MizzLola316Version: 1.311.0.1
Too Many Pop-UpsI enjoy the actual game play, but for every level you play there’s about ten things popping up on your screen in between levels, reminding you about every event and deal and collaboration and whatever they have this week. Often times there’s 2 or 3 or 4 popping up before you have an actual chance to do anything with intent. It’s annoying and I really wish there was the ability to turn it off. This is especially with the Candy Royale thing they’re doing now- it would be cool, if it was actually optional to join rather than giving you no other buttons to push or way to avoid it, and if it didn’t pop up with a giant “You got kicked out” animation after every single time you don’t pass a level. It makes a game that’s marketed as a relaxing way to destress into something extremely frustrating. I enjoy playing, but if this stuff doesn’t change then I’ll stop. It’s not bad once or twice, but the fact that it’s constant is ruining the enjoyment I have, and the Royale animation takes a level that usually would feel like a tough but interesting challenge and makes it feel instead like failure after failure. Hoping they change things soon..DemibiVersion: 1.257.0.1
Gambling app nowPromised myself I’d leave a review warning others if it wouldn’t let me pass another level without trying to force me to buy boosters. It’s become apparent that over the last year that they have try to manipulate players to basically gamble. I will be deleting the app from my phone after this. I used to have so much fun playing this game it was a nice escape full of cool puzzles to solve. Had gotten into the 3,000s levels my first time downloading/playing and then deleted when I noticed it was making me spend $.99 frequently to purchase bars for lives. I gave it a good break and recently downloaded again current level 1,700+. It has gotten much much worse! It must track your spending and really not less you pass a really hard level unless you buy their bars or boosters because you’ve played that level 20x and can’t pass. With inflation price have gone up and they target you harder than ever now. They should reward you more often so you don’t have to purchase so many boosters, lives etc. They do have cool features and built a little community where you can give your “friends” lives, but doesn’t do much good if you are being made to purchase/gamble…not cool..Ebie209Version: 1.238.0.4
Not what it used to be .I’ve been playing this game for yearsss , since the game first launched in 2012 . Im only on level 1144 now but at one point I was on upwards of level 2500 . I wouldve been higher but I’ve always deleted and redownloaded it without saving my progress because sometimes I would either get stuck on a level for too long or find myself playing for to long but I would always come back to it . As of lately I’ve deleted the game because as you start reaching higher levels the game starts getting harder to a point it’s unbearable , I love a good challenge but even now with the chapter I was in there were 3 legendary levels and all other variations of hard levels with only 2 normal levels , and I can only imagine how it would be in higher chapters . This game is advertised to be a stress reliever game and for a while it was before it was ruined with all the challenges and hard variants of levels . It feels like it induces stress for than relieves . As someone who considers themselves one of Candy Crush’s most loyal players , I would say this game has gone downhill , and has become a cash grab to get you to by more boosters and gold and to play the game longer ..Jakayla.kaylaVersion: 1.295.1.1
Ads are ridiculous!!What’s going on!! Are you not going to stop adding seconds to the ads!! You starting having the ads last either 15 or 30 seconds in order to earn something to help you pass a level! Then you starting raising it a couple seconds here and there. Then I noticed the John Mayer ad for Sirius XM was lasting 33 seconds!! Now today I noticed a new John Mayer Sirius XM ad and it lasts 36 seconds!! I have played this game for years but I am about ready to delete it!! This is getting old! You spend about 2 mins to try to clear a level and now I spend more time watching ads than playing the game!! I’m sure I am not the only one who has noticed this!! Keep it up and you will lose a lot of people who are sick of watching so many ads!! UPDATE: I have now removed Candy Crush!! After writing the review above, I went back to the game and the first ad that popped up was a new John Mayer ad that lasted 2 minutes and 1 second!! That did it!!! I removed the game!! It wasn’t good enough that you all became rich with this game you had to make even more money with all the ads!! So I’m sure as time goes on and you keep putting longer ads and more you will lose more players!!!! Next thing you know there won’t be a game!!!!!.Rhino5326Version: 1.270.1.1
IssuesIts a really fun and addicting game don’t get me wrong, but I have contacting the company of this app many times using contact us website, but they always clear it up saying “it doesn’t transfer to your ipad!!” Let me tell you my problem. I had candy crush on my phone. I had many boosters and extra lives. (50+ extra lives, 99+ candy bombs, 99+ pink donut things, 50+ striped + wrapped candy, and 300+ gold to be exact.) I played a lot so I can use these things whenever I want without having to worry that I’m low on boosters. But ever since I downloaded candy crush on my iPad, I lost all of it even on my phone which doesnt make sense! Ending up with 12 candy bombs, 11 wrapped+striped, 17 fish, 62 gold, and NO extra lives (they were so helpful when i didnt have wifi) I have wrote into their support many times, and they do reply me but they just don’t understand what happened, it’s just really frustrating spending a lot of time on this game and then losing almost everything all because I wanted a bigger screen to play candy crush on. And if you tell me to create an account, i did!! I have an account logged in with Apple and all of this still happened..LyamiseVersion: 1.256.0.1
HUGE RISE OF IN-GAME PURCHASE PRICE IS RIDICULOUS!I’m a huge fan of Candy Crush. It’s my number 1, go-to, fun app. First, I should say, I do not indulge in most “in app” purchases for boosters or “lives”. If I cannot win a level, I will continue to play with what I’ve got. It’s just not satisfying to advance in a game solely from advantages I’ve purchased versus my own effort. That said, occasionally, I WILL treat myself to cashing out the “piggy bank” of gold bars in Candy Crush so I can buy more “lives”. The bank has always held 60 bars...$2.99 to cash out. That amount alone (assuming I had zero bars reserved to supplement this amount) was pretty reasonable considering I could purchase 5 “lives” for 12 bars. It really wasn’t a bad deal...not GREAT, but worth the occasional indulgence. A little over a month ago (possibly closer to 2 months), without a word, the “piggy bank” shrank down to 30 bars...cash out price STILL $2.99!!!! THEY LITERALLY DOUBLED THE PRICE OF THIS IN APP PURCHASE OUT OF NOWHERE! No gradual shift, straight up DOUBLED THE PRICE!! Are there bigger problems in the world than my Candy Crush budget frustrations? TOTALLY! But how shady is it to gouge a price like that OUT OF NOWHERE for a product I’m pretty loyal to and for which I’m reasonably reliable to provide some income? NO WAY, NO HOW, WILL I SPEND ANOTHER PENNY ON THIS APP UNDER THESE NEW CIRCUMSTANCES..AngiejavaVersion: 1.140.0
False advertisingFirst I would like to say that initially when I downloaded this game it was great. Slowly it got harder not because I was at a higher level but because they wanted you to spend money. They made it almost impossible for you to continue without spending money. That being said, all of the ads and all the little clips of the game I saw, whether in the App Store or an ad some where, I have never seen those scenarios in the actual game. I downloaded the game because I love the things that I saw on those ads. This is not the only game/app that has false videos or ads, making it look way better than it actually is. I played this game FOR MONTHS,PROBABLY A YEAR, trying to get to a level that looked similar or even close to the advertising but nothing even close! Does it make “the powers that be” feel good about about themselves? Having to con/falsely advertise your product to get people to download? It comes off as many things, mainly that you don’t trust or believe in your products enough to show us the real thing, actual real game scenarios. I rarely leave negative reviews but like I said it’s happening all over but this app is one of the worst..*#ME#*Version: 1.219.0.6
Very disappointed!!Seriously CC you increase how much gold coins cost?? You reduce the number of people who win contest and reduce the prizes, why? Why are the levels harder? Because you have increased the cost of gold coins and reduced the prizes, that tells me it’s all about the money and you have no respect or appreciation for your loyal users!! There are too many game options for you to risk losing your loyal users! Why would you do that to us?? :-( Done!! I love playing in the contest, that is what makes me keep playing versus switching to another game, unfortunately CC has made changes to their contest! Now only the person who comes in first wins a prize, oh and the prizes are a joke!! Really CC, these contest last 4 days and it takes a lot of effort and time just to place in the top 5 but you are only going to give 1st place a prize and even that prize is cheap!! How about instead of spending money on commercials you put that money into more winners and bigger rewards!! Other games make it worth your time to play them, on some of the bigger games even 20th place gets a reward but not on CC! Don’t waste your time playing, the rewards aren’t worth it! I for one am taking my money and playing other games that make it worth my time!! :-( VERY DISAPPOINTED IN THIS GAME!!.KatttzzVersion: 1.134.1
Never let your kids play thisThis is used to be great, years ago it was about having fun and sometimes having to face some extra difficulties, now its all about frustration, it is literally impossible to finish so many levels, the algorithm is against you at will, it means that this is very far from being just luck and agility, its all about the algorithm providing with potential win, its fake from a to z, they have changed sounds from the original version to “disney like” sounds, think how would be our world and our kids if this was disney, nothing in this game is made for the pleasure just frustration and money or watching the same stupid adds over and over to solve impossible puzzles that only the algorithm get to decide if you pass or not. long story short, this games should be forbidden under 18 because it creates a poor society of consumerism where frustration can be solve by money. the worst… my kids have removed the game as well as every member of my family and it will be the same for anyone i know and care for his kids. Games are meant to provide fun and joy with sometimes some added difficulties that can always be solved, not to provide algorithm-frustration for money providers..Michael.j.dVersion: 1.292.1.2
Glitch!!I will have almost all full gold bars and it keeps wiping it out! This is the 3rd time it has done this!!!!!!! I have contacted the customer service and instead they send me stupid links that take me to other people’s comments on the game. It was a fun game for the first few levels but now it’s just a hungry money game. It purposely will make it so you quickly lose all your prizes. It will make it so you’re so close to winning that you might even be desperate enough to purchase those prizes to win (I don’t) and it makes you keep losing over and over again until you’re just so sick of it.. even the easy levels are impossible now. It’s nice to have hard levels mixed in, but now every level is impossible to beat on the first few tries. I usually end up losing all 5 lives even with using the stupid prizes that don’t work. Then when I log on again hours later the game seems almost too easy on that same level I was struggling with 🤔 this game is definitely made to stress people out until they fork out their money. Clearly it wipes out things like my gold bars to get me to be desperate and just purchase them. I get they want to make money.. nothing wrong with that, but at this point it’s ruining what could be a fun game 💁🏽♂️.SweetdigletVersion: 1.167.0.2
Dumb changesBefore, when you go into the game, and don’t like it’s layout, you could quit without losing lives. Now, not only you lose lives, you also lose the boost you select. I have played this game for years and now on 2377 probably going to quit this game for good since the dumb developers are just thinking of money, and not focus on player experience.Lu you jiVersion: 1.176.0.2
Terrible update6 years I’ve been playing and they ruined this with the latest update. Can’t preview a level anymore without losing a life and a booster. Bad move, ruined the game..NorCanGuyVersion: 1.166.0.4
Quit gameHi I used to be able to quit the game before I do any moves without losing a life !! How come The option isn’t allowed anymore???.Skjk08062019Version: 1.165.2
Double chargesI have noticed that if I purchase a 13.99 package it always charges me a 27.99 on top of it and I never purchased it. I have to call apple every time..Cf197Version: 1.145.0
Greedy developersWorst game updates ever. Ruined the experience... garbage greedy game.RunningpplVersion: 1.183.0.3
Bad customer serviceI have been playing this game for 8 years. I was past level 1500 and had over 100 of every item stocked up as well as 84 gold bars. It told me to log into Facebook to save my progress, so I did then lost EVERYTHING. After months of trying to contact them, finally they responded saying they will not replace lost items. Do not play any KING games if you wish to keep your progress safe. Terrible policies and terrible customer service..Shoon34Version: 1.178.0.3
Dec 2019 update has big new restrictionsYou could previously start and restart levels by going in and seeing the layout and where certain candies were. Now if you go in and out without playing you lose a life. Money grab😤.Another 44Version: 1.165.2
Double bills!!Beware: This app double bills on almost every purchase!!.Crazy laceyVersion: 1.162.1
RulesThank you for changing the rules. After almost 6 years of playing I’m quitting the game. Your new POWER UPS and FUN EVENTS stink..MauralisaVersion: 1.144.0
New update - very unhappyI think this is a great game, but the latest change, removing the ability to back out of games before making a move, without losing bonuses or a life, has ruined the game for me..AneeeeeeVersion: 1.165.2
Bring it backWhy did Candy Quests disappear??.Lo_dogsVersion: 1.153.0
AddsY’all are BUGGING with the adds... it’s a game not a tv show.🙄.Angie.ngVersion: 1.151.0
RidiculousThey keep giving you less moves to complete a level so you will have to buy boosters and more additional moves. Ridiculous..Agoyette3Version: 1.140.0
Read the reviews CC!This game is fun until you reach higher levels and then it becomes a total money grab!! You can't win at higher levels without spending money, and they overcharge for what the packages offer. They would have more players and make more money if they charged 1/4 of what they do. This is a GAME and there are lots of free games that aren't constantly trying to get money from the players. Weekly winners get no return for what it takes to one first! It's become a total rip off. The only way to play his game is to start over each time you reach level 1000! I can see this game dying because of F the developer's greed. Shame..222moi222Version: 1.180.0.1
DéceptionJe suis très déçu des derniers changements ... surtout en ce temps de confinement ... il me semble tellement ridicule cette décision de changer le jeu de façon unilatérale me coupant des plaisirs que j’avais en en jouer depuis le début. Je suis au dernier niveau et j’attends chaque semaine la sortie des nouveaux niveaux et ce depuis plusieurs années ... entre temps je me ramasse des outils pour passer le temps. J’imagine eu ceci est une décision corporative et que dans les faits des milliers de personnes comme moi n’investissent pas dans votre jeu. Je suis triste et déçu ! Redonnez moi mon jeu comme il était svp c’est déjà difficile d’être confiné à la maison.. un peu de compassion serait grandement apprécié ... Hâte de voir le résultat de ce commentaire ! Je suis au bout du jeu et chaque semaine je dois attendre les nouveaux niveaux. Vous enlevez ce qui fait que le jeu est plaisant en attendant ... les 180 étoiles pour les goodies n’existent plus dommage. Je vais quitter le jeu ....Dora 08Version: 1.174.0.2
Not fun like it used to be.I constantly find myself on the same level for over 3 weeks. You now have to buy boosters to really win level or gold bars. You don’t get enough moves anymore either. Just uninstalled. Trust me you’ll get fed up too. There are plenty of great games out here just like this where you don’t have to be stuck..MonixaVersion: 1.288.3.1
Can’t play music or tv while gaming anymoreThey took away the Picture in Picture option so now you can only have candy crush running and no other apps. It’s terrible.AKL8919Version: 1.277.2.1
CrashingEver since the update the app is just stuck on the loading screen whenever I try to launch the game! It’s been a couple days now and still no difference and I’ve tried troubleshooting to no avail.JulesT98Version: 1.197.1.1
Boring messA boring mess of a game made not be fun but addicting..Funky arrrrrgVersion: 1.140.0
Way too buggyAlmost impossible to play now. Surprising that this last update ever got out past QA, if there was such an effort. Someone should be either embarrassed or looking for a new occupation..Delrock SurreyVersion: 1.232.2.1
Don’t updateIt’s a very bad update that prevent the player to quite the level without losing a life. It becomes boring and I will delete it from my phone..Teefo83Version: 1.165.2
No to exitedThis game is made just to drain your money I play each level for 30 times and up sometimes, jut because it requires me to pay money. Make it user friendly plz.Kamil soueidanVersion: 1.164.0
🤮🤬 worst game everThis game has hit rock bottom. Strictly money grab. They need to bring back old version where you collected candies.🤮🤮.Not happy 33Version: 1.176.0.2
CRAP!This game is crap it tells me all the moves and its suppost to be your choice it's soooo annoying FIX IT!.Doggy lover🐾Version: 1.154.1
...I have nothing positive to say about this game, I have lost interest and I’m not wasting my time or money on this game. Less moves every-time and in order to pass “levels” in general you have to use $$$$$. Every God Damn Time. Don’t waste your energy or your breathe and keep your money away from this game..XievienneQueenVersion: 1.162.1
GoldThis game is acc so irritating I had 839 gold and than I got ufo to make sure I pass that level and it miss it than again I had to get another ufo and it miss again. And on top of that I had to get a hammer and still I was not able to pass this stupid level and waisted 48 gold. Level -1937.Sharma_204Version: 1.295.1.1
GoodToo many adds.PeterakasVersion: 1.294.1.1
Bring back landscape modeWhy in earth would you not allow this game in Landscape mode, not everyone plays this on a phone, I was a avid player, I had to delete since that change..@P_TVersion: 1.289.1.1
Candy CrushJust a money grab, they make levels impossible to pass without spending money. Every four or five levels it’s going to cost you to pass😡.Momma gillzsVersion: 1.289.1.1
What happened to landscape mode!I absolutely hate this new update! I stopped playing because it was so awkward to play on my iPad. I can stand it up and play, I have to hold it and if it’s plugged in it’s even worse. It even rotates if I’ve locked my screen. I don’t appreciate having the game over ride my settings i use for comfort of play. After 10 years I’m done..OrpheusagainVersion: 1.286.1.1
Stop musicThe new version stop the music that you are listening it makes me crazy 😡.Esfahan__1988Version: 1.279.1.1
Feeling pesteredIts not the game, it’s the relentless adverts on other game apps, specifically Words With Friends. I already have candy crush. The adverts don’t stop until they’ve popped up three or four times. And this happens after EVERY turn. I am sick to death of pressing X, Done, X, Done….. Please Stop!!!.Rav141Version: 1.277.2.1
Bugs in the gamrUpdated to latest version but aggravated it keeps shutting down and taking away lives and boosters. Watch the stupid ads to gain extra moves but that shuts down too and takes away any extra chances so I can't move on to next level when I need a few extra moves. Refuse to spend any money to buy boosters..Help123456799Version: 1.277.2.1
Money GrabHorrible game now. Every level gives inappropriately low number of moves. Need atleast 2-3 bomb combos to win or 50+ moves which will require you you to use gold bars buy move or boosters. So boring now, on same level for dayzzzz if don't fork over $. Quit yesterday and I’m so glad not to give greedy corp any more of my time or $..ELYEN18Version: 1.277.2.1
Not many giftsI have been playing CC for 5years . It was great at the beginning… but since 2020-2021 alot has changed - lives take forever to refill, we don’t have as many candies and gifts which was fun. Now its so boring. I can stay for 2 weeks playing without gifts This year i have completed the least number of levels 😏😏😏 Not happy at all.Fix your zoom!Version: 1.243.0.1
This game is ruinedThis game used to be very fun. I don’t know if they updated it or something, but now it’s almost impossible to play without buying gold bars and boosters. I’ve been in the same “season” (or whatever they call it) for weeks, and I’m stuck on a level that would be able to be completed with just a couple more moves. Every level seems to have less than 21 moves, which is nearly impossible for most of them. I believe I’m on my 50th or so attempt at the same level and it’s getting really old. But I also refuse to spend any more money on this game since they’ve obviously changed things to be geared more towards pay to play. They even have a little pop up when you’ve lost a game a bunch of times that says “67% of users take the extra moves!”…. Which should be ringing the alarms that the game is TOO HARD. They’ve truly ruined the game, disappointing because it was actually a fun little time waster before..CayFlemingVersion: 1.242.1.1
Broken used to be great don’t waste your timeHave been playing for years logged in March 2 and lost all progress. And King says they can’t do anything. Was linked to Facebook so they should be able to do something but they refuse. And just send stock answers no actual customer support. Any suggestions for other non King games to spend my money ha ha.AuntieA_63Version: 1.196.1.1
Garbage gameIf you want to keep your sanity, do not download this game. This game is the literal definition of pay to win. The game gives you garbage moves and makes it almost impossible to beat levels without using power ups. If you’re willing to spend money getting more lives, and more power ups you will succeed and find the game fun. However if you’re like the average player that doesn't want spend money on a free game you will become unbelievably frustrated with how bad this game really is..Bleep168Version: 1.186.0.3
Csn't play anymoreThis version doesn't open so I just can't play..MusashionoVersion: 1.108.1
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