Candy Crush Saga Customer Service

Candy Crush Saga Positive Reviews

Like the gameI enjoy this game a lot. When I needed help and emailed them, they sent one automatic email. Stating that they’ve sent me other letters which I guarantee they have not I have checked everywhere. I replied to that letter letting them know that that was the only letter I had received. And let them know that my question was how do I change the icon from a pig icon to like a hamster or something on my profile for candy crush with my iPhone Apple? They never answered the question I could never find an answer when I searched online they said how to do it on a computer. But nothing about how to fix it on my iPhone app. Anyway as you guess the second and only the second letter I had received as an automatic letter stating my question was closed because I had not responded. Which I had responded to the one and only letter I had received. So if you ever want help from them don’t expect to ever get any because you want it’s all automatic it’s all lies and they will close the case saying they never got a response. And candy crush thanks for not helping me out so much!!.TammklnVersion: 1.224.0.1

Okay...I really like Candy Crush, it's a fun game, and I love matching the candies. But this game definitely has its ups and downs. First of all, it's very frustrating how you have these little hearts that you get every thirty minutes or something, but when you fail a level, you lose one of those hearts. When you run out of hearts, you can't play anymore. And you can only have five hearts at a time. Not only does that sound stupid to me, but now you can't play, at all, for thirty minutes till you get another heart? Really? SUPER frustrating. I'd suggest they either let you hold more hearts at a time, or let you still play or something. Maybe the hearts could be like points or something instead of lives, and when you run out "oh, no, sorry, you can't play this game at all for thirty minutes cause your hearts ran out." And it's not even like it's my fault. This leads us to problem two, where they don't give you enough moves for the more difficult levels. Maybe you have to clear 130 jellies, but only give you 30 moves. Even just ten more moves for a level like that could make a difference, because I always lose with like, 4 left. It's very annoying, and I think that whoever created this game should make it more playable..Il0veStitch7Version: 1.270.1.1

DON’T WASTE YOUR TIMEI got so frustrated with this game, and the greedy developers, that I left this game for 2 years. It was great; I got used to getting a full set of lives in an hour. I got used to being awarded treats that I could use right in that very level. I got used to being on a winning streak longer than two levels. So, after two years, I thought to give this game another shot. Well... I should have left well enough alone. The developers are still greedy in that,1) it still takes 2-1/2 hours to load up five lives, which means any treats/boosters with a timer will expire before your next life in 30 minutes. And, 2) that brings up another asinine bit; if I get a color bomb with a timer, that booster is not showing on my current level...or the next...or the next. So, how the hell am I supposed to use this timed booster if it’s never an option???? Every app game has its quirks, but this one tops them all. See you in another two years; maybe by then this bunch of greeds will have caught up with the rest of the game world..SeaHag8203Version: 1.162.1

It was fun for awhileI quit playing this game for years. Now I remember why. I win boosters for getting through a round and have 1 hour. These boosters always come when I have one life left, so I used my coins to buy more lives. Then the boosters are gone. Wrote to support repeatedly and kept getting the same message. Go to the forums. The forums complain of similar problems including your lack of support. I get that you want people to buy coins or boosters. I’m not going to do that. It seems like all of the games on Facebook are about making a buck at the expense of their players. I’m stuck on a level right now where I can’t go further unless I have boosters which I’m not going to buy. It’s much easier to move on and find another game to play. Four hard levels in a row. Really? So if you had boosters you have to use them to advance. You get stuck somewhere and it gets boring when you know you’re going to get the oops message. You need to correct something because frankly I’m ready to move on and forget playing this. I’m also looking to see if they are King games because you get people into it with no way to win after awhile. Thoroughly disappointed..Elfinmagic58Version: 1.204.0.2

Annoying issuesSo I’ve been playing this game for a while. And today again, I got a thing that said oh I got five extra lives. I was still on full on five full lives so it doesn’t do anything. So then when you get down to one or two lives it says watch a video maybe to see if you can get an extra life. I think that if you’re going to get/win five lives that it should update to higher than five lives. Because otherwise I just won five lives are even wasted. And I agree with someone else who posted that the game will make moves for you when you’ve reached the goal. There have been times when I could have gotten higher scores also, with side by side candy bombs, but it splits them up. Or when the there are two wrapped candies next to each other, that could take out rows both vertically and horizontally, and they’re split. And if you don’t beat a level, and have less than 10 bars, you have to lose a life. System gives hints, but they are not always the best move. Today alone I wasted 40 bars to win levels. So now I’m back down to two or three lives, and will have to wait for more lives so I might be able to pass this level..Dani759Version: 1.206.0.2

Several things need to be fixed urgentlySeveral points here that need to be addressed bc currently the game is too annoying to play. 1- I can’t put into words how much I don’t care about the candy royale. Stop. Putting. Me. In. The. Candy. Royale. Didn’t care yesterday, don’t care today, and won’t care tomorrow. 2- The amount of pop ups is absolutely insane! It has seriously gotten WAY out of control! Sometimes they glitch out and there’s pop ups on top of pop ups. There’s so many side quests, events, and other crap that I can’t possibly keep track of them all and by the time I’ve clicked out of 10 or more of them I’m not in the mood to play the game anymore. 3- The flashing around the blocks that need to be broken should be eliminated, it’s VERY obnoxious. I do not need to be told what needs done to win the level. Figuring it out for ourselves is LITERALLY the whole point of the game!!! In spite of these rants, I really do love this game! I’ve been playing it for over 10 years, it’s iconic and just needs to be put back on the right path. Go back to what made people love it in the first place. It’s a match 3 game, it doesn’t need to be more complicated than that..Daka wintermintVersion: 1.260.1.1

Fascinating gameSo easy and satisfying. Really meditative for me. I play this game obsessively for weeks or months every few years when life messes with my mind by giving me big personal problems I cannot face or solve and I need something I can do that’s almost mindless but really attractive, not too challenging but still mentally stimulating, requires some low level strategy, an occasional loss with no real consequences or disappointment, very positive and super cheerful. While I’m playing this game I start subconsciously digging into my real life problem and I work a lot of stuff out. Eventually I move on with my real life & set this game aside but I admit that I looooove this game and wish there was a documentary about its creation and the people at HQ. My one word of advice if you don’t want to get frustrated and feel like you have to pay for boosters is ALWAYS glance at the objective of the level in the upper right hand corner. Each objective requires different tactics & strategy and can be beat within a few tries once you figure those out..BeautyintheeyeofLarissaVersion: 1.217.0.3

Still fun, but a little confusingIt’s a fun game, but it’s pretty inconsistent. You’ll be playing along easy peasy. You might cut it close sometimes, but somehow you skate by, then WHAM. You’re faced with an oddly far more difficult level that requires special power ups or crazy luck to make it past. One star lost for inconsistency in difficulty. Then... You’re constantly being compared to some random other players as if it matters that you beat them. It’s the most blatant and transparent BAIT I’ve ever seen in a game. Sadly, I bet a lot of people fall for it. It’s just silly and unnecessary. Do they actually expect you to feel satisfied by achieving slightly more than a total stranger who probably doesn’t exist. No... They’re just counting on you to take the bait and plunk a few dollars down to pass them. I won’t give this game a dime. Here’s a tip. If you get stuck and stop playing for a few days, when you come back they’ll give you a bunch of free power ups to get you through that tough level and then some, hoping you’ll get hooked. So, if you get stuck and lose all your lives on a hard level, just go back to fruit ninja or bejeweled for a few days. Then you’ll see what I mean. ; ).Buster SixkillerVersion: 1.142.0

Limited And Makes You Spend Money! Doesn’t Take Stress Away!Okay, if your friends told you, “Hey play this game! It will be fun!” Then they are right. But there is more to this game than meets the eye. For example, you lost a couple of levels and you are getting better and better. But you fail just one more level and suddenly, there is a little sign that says you have no more hearts left. You can’t actually play the game until they recharge. Also, it makes you spend money on gold bars so you can use this fake money to buy spinning wheel turns or lollipop hammers on a level that is particularly hard. It is a good game, but unless you’re willing to spend 7.99 on a special pack, every single time you play, this is not recommended by me. Lastly, I just have to say that this will not swipe your stress away. It actually creates more stress because you have 2 moves left and 14 jellies! Chocolate consuming the board. Okay go ahead. Get the game. I don’t care. I’m just warning you. ChikinNuget34 out.Jelly Splash lover saysVersion: 1.172.0.1

UpdatesI want to start by saying I’ve been playing this game for a long time and I’m a huge fan. With that being said I’ve reached out several times to complain about the update that gave us the backpack. In my game there is no way to get my boosters out of the backpack. I can be stuck on a level for literally weeks with tons of boosters in there that could help me that I can’t use. Even timed boosters that I win will just stay in there. Once I win the level they will all come pouring out. Is this a gimmick by the developer to get the player to purchase boosters? If so this is really awful and not a great way to market or keep players. I have reloaded the game several times thinking it’s some kind of glitch but it just stays the same. The boosters that I win go into the backpack when I click on them to get them out it prompts me to to click on the purchase button when I do it wants me to purchase this booster that I already have. Again not fair. How can you expect anyone to beat a Nightmarishly Hard Level with no boosters? I’m disappointed and frustrated. I may have to stop playing until the issue can be resolved. I can’t really advance in levels anyway..Flutterby99Version: 1.168.0.3

Great game but consider some changesI downloaded this game a few days ago after having off and on (deleting and redownloading. I noticed once u get pass the first level which is just a tutorial the difficulty levels sky rocketed fast and I was struggling getting past levels at level 10. It’s so frustrating when your confident in your ability to pass the level you’ve been struggling on and the game gives u bad switches and the actual game has to pause u to shuffle your board for below average switches and you end up having to use your moves on a switch that is not benefitting you in the level and usually end up dying. I think this happens more than you guys at your headquarters are aware for me it’s like very other level and it’s frustrating when u have two lives left and have to waste one because the game gives u bad switches. I think I would enjoy the game more if I didn’t have the stress of trying to preserve my lives. I definitely think that more lives for example 10 lives would be much better but I would really love if we could have unlimited lives to complete reduce that stress..JaztocuteVersion: 1.240.0.2

Very addictive game, can be frustratingI really like the game most of the time. I have been playing for a couple months and it can be addictive. Many of the levels are fun and you do need some strategies. But there is a major flaw to the game, and that is sometimes you and your gameplay don’t matter in it one bit. You will win or lose the level regardless of what you do. I have had levels when I made 1 or 2 simple moves and everything seems to blowup and I completed it. I didn’t even really look at the level yet and have 40 moves left. Other levels, I have played for 5 days straight with no possibility of success and then you just have to wait for lives. I have literally played all 5 lives with only 1 move possible and get nowhere to beating it. Doesn’t matter your strategy or skill, just bad luck...but for days. That is annoying. The other day, I had a puzzle I tried 50+ times over a couple days. I tried boosters, etc. Then the next morning I woke up, first try lucky move after lucky move and beat the level with several moves left. Kind of annoying. The computer could literally play without you..MC5151517Version: 1.177.1.3

Great game, but watch your pocketsI love Candy Crush! I hate how they nickel and dime you with the gold bars and power ups! One day it’s 60 bars to fill up then they drop that to 30 bars for the same price because people are willing to pay. I don’t think they care about anything but that bottom dollar. They need to add an extra step in the process when adding life or hours for life because one mistake and your done. Basically a “are you sure” button to make sure you want to make that transaction. This added feature could be helpful to do many I’m sure. Candy Crush gets over on many with this function. It is ridiculous how they keep going up on the prices of things. I recommend people stop spending so much money so they can drive these prices back to a more reasonable price. I am losing interest in. Candy Crush because I can’t afford to play at times and the prices Lee rising. I have spent a significant amount and don’t plan to spend anymore because I feel they are taking advantage of people..RabpoohVersion: 1.166.0.4

I hate that I love it...I read the previous review that had a love-hate relationship with this game, and I completely agree. It is incredibly addicting, but it would be more fun to play if the app designers gave in a little bit and gave people more for their money (1) increase the total number of gold bars that you can buy in your piggy bank (30? Seriously?) without raising the price. It would be nice if you also earned gold bars after you completed so many levels on your first try instead of just boosters. And yes on the daily spin “jackpot!” Why put it on there if you are never going to win? I also think you shouldn’t lose a move when you use a booster - if I’m down to my last move and I’ve got two color bottoms on the game board, I should be able to use up the boosters before I lose my moves to see if that helps clear the board. So small changes would go a long way. People would still spend money on the app. I think people would spend more money if we were getting more things for free occasionally. But it’s crack, so that’s why I rated it four stars😉.SushimusicfootballVersion: 1.137

Can’t exit Credit KarmaI mostly like this game. I have played on both my iPad & my iPhone for 9 or 10 years. I have never purchased any of the boosters but win them through the various methods offered in the game. I do get aggravated when I get a free booster that lets me use it for a few minutes then when I watch an ad to get extra moves I get the ones for 30 seconds & sometimes all 3 are for 30 seconds. This uses up my booster time. I never listen to them & rarely watch them. My biggest complaint is with the Credit Karma ad. It’s short but it WILL NOT allow me to exit when the ad time has ended. It goes to the app store for me to click on the “Get” button. No way in “h….” I would get the app. When it goes to the app store I swipe out & click on the Candy Crush button on my homepage. I do this back & forth many, many times until I get fed up & opt out of trying to get extra moves. That causes me to not be able to get any extra moves. Please fix this or remove the ad for Credit Karma..Birdwatcher63Version: 1.262.1.1

Waiting for cherries to fall “GLITCH”Three or four different times on different levels I have watched the board clear multiple times and especially the row directly under the treat machine clear as well. No cherries ever dropped. So there goes my win streak. I beat every level on the first try “with boosters obviously” no $ ever have I spent on this “free” game. But time is money. Never the less. After loosing the level due to the ingredients not coming out, I closed the game and checked for an update. There was one. I installed the update. Re opened the game and continued. Low and behold the cherries dropped right away. And voila, back to the winning streak. I know this is just a stupid free game and in the grand scheme of things it means nothing. Especially to complain to an ear that doesn’t even care or want to do much accept keeping you hooked and hope you drop some $ on their addicting product which I will never do. So after writing this review I will reopen the game to continue and the level will drop the cherries and I will move on. Just venting to see if anyone else is experiencing the same thing. “CRUSH ON”.ChevyericVersion: 1.244.0.1

Ridiculously easy.Ok, I remember first downloading this game 4 years ago as a way to kill some time when I worked as a home health aide while my patient would nap or sleep overnight. It wasn’t that easy, I even spent a few bucks on things to get past certain levels. After a while and a thousand levels, I deleted the app. That was 3 years ago. Fast forward to last week. I was sick with COVID and was going crazy having to quarantine and needed to kill time so after seeing a million commercials on cable I downloaded the app again. I got as far as level 317 before I deleted it again. At first it was fun, winning every level without running out of lives, barely losing any lives at all. Then the nightmarishly hard levels started showing and I figured I’d lose a lot of them, need to request lives from friends... when you can finish these levels with 20 moves to spare, it gets a little boring, honestly. Don’t get me wrong if I’m in an airport and need to kill a few hours, it would probably make time go by. Maybe it’s just me, but I like a challenge. Having a winning streak like the Harlem globetrotters just isn’t fun lol..Panda11229Version: 1.193.0.2

Don’t upgrade your phone!Well since most cell phones are lease now, you are locked in to upgrade or pay for a lease that goes no where or buy your phone that you’ve paid on for 2 years... anyway... disappointed that when I did upgrade and I loaded phone from a back up, my bonus speckle ball, lollipops, wheels, etc that start at beginning of each game were all gone. I had saved 100’s of these to use on very hard levels. I’m at level 1002 and all my bonuses are gone. This is only candy crush game that it happened to. In candy crush soda and jelly, my game bonuses were saved. That’s very frustrating. If I didn’t love the game, I’d stop playing. It will definitely put a damper on playing the game. Second star deducted because that stupid gold bar bank... whoo, I get to purchase bars I earned... for $2.99! Wow, what a deal!!...NOT! And it constantly reminds me that it’s full and I need to purchase them. And full at 60... I’ve added way more than that to bank that isn’t even counted. I’ll purchase my 1000 bars that never gets accumulated for $3?? Get real... reset the bank or make it go away completely..JimnicmotVersion: 1.123.0

Great gameI love this game!!!!.P.p.o.o.86Version: 1.140.0

AddictedI love candy crush! Usually playing it whenever I get the chance to.. x.AshhantihVersion: 1.140.0

To all the mothersGo be with your children stop playing candy crush.JadehudsonnVersion: 1.207.0.2

AddictiveSuper fun when you have time to kill A+.MotherprattVersion: 1.108.1

Fun!Great stress reliever!!!.J's BambinoVersion: 1.127.0

I don't knowGood game and it pass time.NanimdesVersion: 1.125.1

Best game in my lifeMy name is Zyon this game is amazing and I love it so much!!!!!!! And I am 7 years old..…..€£¥[]{}§|~…\<>!?12345678Version: 1.267.0.2

Can not use games from envelopeMany problems. No facebook you erased my progress also now no facebook but the envelope on left hand side with a number I tap it push accept. But I cannot use the game. It reduces the number but gives me no game. You broke game. Fix it.Snowman11994411Version: 1.196.1.1

GREAT GAME!!I’ve only been playing candy crush for a few days but I am already HOOKED! The one thing I would complain about is that you should be able to get gold without spending any money.MisslaheVersion: 1.205.0.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.279.1.1

Candy Crush Saga Negative Reviews

Commercials & adsThis game Candy Crush should be called commercials and ads because that’s all there is. You can’t place the game unless you buy something the games wants you to buy. I never bought anything so I have to watch the ads and commercials. Hundreds of ads and commercials constantly for as long as you want to play the game. I have two Ipads so I play the Candy Crush with one ipad and play another game with the other ipad, otherwise I would never be able to stand all of those commercials and ads. I like the game but all of those ads & commercials is ridiculous. You really don’t get play the game because if you don’t select the correct move which is to buy something or watch an ad or food commercial, or exercise commercial, house commercial, investment commercial or the Wendy’s commercial for however as long as you want to play. The game tells you to bring people into the game to help you. If you don’t obey then you must watch commercials over and over. Every part of the game involves you submitting to the commands of the game or else you get kicked off. You don’t really know if other people are ahead of you or are they buying the candy crush items. If they buy and you don’t buy then suddenly you are behind and not winning at all. I refuse to buy any candy crush so I rarely am ahead but I don’t care because I have other games to play..Nappyhead19702Version: 1.248.0.1

Don't do itI've been playing for awhile and I'm in the upper levels now, but every single thing they have done lately to change the game has made it worse. You can only play the game in portrait view now on an iPad, which means I'm having to physically hold my keyboard (in horizontal mode, I can rest it on a desk without it toppling over) and am constantly accidentally clicking out of the game. The only way - and I mean 100% of the time now - to win a game and progress levels is to pay money. They give you way too few moves and unless you're willing to play hundreds of the same level to hopefully score a lucky board, you will have to pay. They keep giving additional moves when you aren't progressing, but who needs 120 extra moves when all you need are 5 or so? I would rather they make the number of moves realistic to win in the first place than having a hundred extra moves that you have to pay for. They changed the rewards to timed boosters in many cases rather than having in-game boosters that could actually help. And by timed, I mean 5 minutes. Most games you can't even use it twice, so what's the benefit of that? I could go on and on, but although the game is addicting and fun, it's beyond frustrating and expensive now. I don't see myself continuing on and you shouldn't even bother getting suckered into what's become a full blown scam..HopeVVersion: 1.258.0.3

Crashes constantly & takes away lives/resets challenegesI’ve been playing this game since it first came out over 10 years ago. It has always been my favorite game but the last 3 months I have not experienced crashes in the game like I have now. After I’ve played it for a certain amount of time, the whole thing will freeze up & log me out. This will happen while I’m in the middle of trying to complete challenges where you have to beat 7 levels in a row on your first try. Obviously if it crashes & you come back in, it has taken away a life & you have to start all over. Imagine how frustrating it would be to spend gold bars to make sure you can pass a level all for it to crash out on you? I think that’s the idea here. The crashes didn’t start until they added the 7 levels in a row challenge. I have had this game crash out on me 50+ times. I’ve emailed support & receive no response back. They don’t care if you spend money on gold bars that you lose when their app crashes. This is honestly a very cheap move on their part & I think it’s unacceptable. Somehow I still manage to win these challenges so I have plenty of gold bars but I don’t plan on spending another dime on this game & I used to every now & then. They aren’t worth your money if they can’t email you back or give you an updated version that fixes the crashes..Katiepitts27Version: 1.230.0.2

Blatant money grab don’t waste your time (or money)It’s a shame because the game itself is fun (back when it was playable) but clearly the developers got greedy. The first couple hundred levels are reasonably difficult — might need to use power ups to pass particularly hard levels, otherwise persistence and multiple tries will get you there. Very soon after, the levels are impossibly hard. No, not hyperbole. It becomes clear that there is absolutely no realistic way to pass hard levels on skills and power ups alone. Sometimes, I’ll have three powerups going at the same time and I still can’t pass the level. I made the mistake of paying for additional “tries” (foolishly thinking “okay, they got my money. I should be OK to play for a while before they throw another impossible level at me and demand more money to continue) only to progress two levels and end up with another impossibility hard level. Boy, did I get swindled. I don’t mind games throwing in a few extremely hard levels to get you to buy something to continue playing the game. But this game literally expects you to pay to pass two or three levels, just to pay again. That’s so greedy and dishonest. Save yourself time and money. Plenty of other free games that will let you pass and only ask that you watch an ad here or there to get a powerup or beat a level..Alex_C_BVersion: 1.273.0.2

If you love popups, ads and Kardashians then you found your game!Overall nice game, if you love clicking out of 8-15 popups on average then this is game for you! Well, on occasion (every time you update your phone or for no reason at all) your boosters that you’ve been collecting for weeks will disappear but that ok, just keep playing and collecting! One day something even better happened - opened game up and it was covered with Kardashian all over - fun! Well, I do think they bring me bad luck since difficult to pass levels already taking days at a time and with Kardashians all over its even more impossible and even more popups and sometimes even full screen videos that are hard to click out of - fun! But wait, just keep watching adds about puppy vaccinations (apparently they think I have puppy since I’m playing this game hmmm) or just watch ads about other games that apparently other people made thousands of dollars - wow! I need to rethink my life and career and get one of those money making games instead! They do have a tagline when game is loading something like “eliminate stress of today, play candy” - thank you for that reminder, let me just click out of 100s of popups, watch puppy vaccination videos 50 times, see Kardashians face all this time and don’t pass a single level because all my boosters are gone - what a relieve! 🤷‍♂️🤦‍♂️.MrBigHands20Version: 1.212.0.1

Too Hard past level 2000I shouldn’t have to spend money to enjoy a game. i shouldn’t have to beg people i don’t know for lives to play a game. talk about pay to win holy crap. i used to be able to spend hours playing this game to waste time and relax. once and a while there would be a reasonably hard level that i would have to spend $2 to beat, which seems perfectly reasonable to me, this game needs to make money somehow, and free to play with no ads with minimal booster purchases was reasonable. but once you get to the higher levels, the hard levels aren’t even marked with a skull anymore so you have no idea when to strategize with the boosters you already have. the move limits are often far too low for these levels, often to the point where you would only need one to three more moves to win. i usually lose all five lives within ten minutes on levels that give you 13 moves. and even when you get the rare level with 30+ moves, you get bombs which tank the level before you even have a chance to finish. there’s no point in even strategizing half the time because the game gives you absolutely no opportunities to complete a corner of the level. in the end, you’re caught up in the same loop over and over again until the unlikely chance you get lucky enough to get candies in the right order to finish..Cody.swVersion: 1.212.0.1

Fun but impossible sometimesI love this game a lot and it’s probably one of my favorite time killers. I am not happy with the fact that there are millions of levels to go and I am barely passing 300, which is fine but I swear some levels are super hard and impossible to clear without using extra boosts, I mean come on, how would you expect me to clear 100 hard jellies in 20 moves. Mathematically, that is just impossible without using a special. The probability of you earning those boosts and gold is far slim, its like they just want you to pay for the gold. Please give other way around for those who wants to play this game for free and want to clear those impossibly hard levels. Also, this is not me going to grocery and actually getting something worth my money, so please keep the price affordable for something like gold for extra moves, or give us chance to earn it easily for the time that I am putting in the game. On top of that I get limited lives, try to give extra heart for nightmarishly hard levels. Also, these levels should me just not back to back give some time to enjoy the game, we not here to be competitive, even games like COD or PUBG isn't as frustrating as Candy Crush gets, Please fix these annoying rules and policies we just want to enjoy the game..Bitss!!Version: 1.251.1.1

They will take your money ! Beware!I am ver If i’ve been using this app for over five years sad that it has came down to this. If I can give this app a -1 I would. Im upset that I have to write this review I have been using candy crush for over five years now it’s gotten me through some good times but then again I see that there just here to take your money and it’s very unfortunate I purchased a $3.99 boost and I was charged $19 because of the previous times I’ve tried to pay for things I did not have enough money on my cash app so obviously they were pending if I don’t have the money in my cash app and I’m buying something small why am I getting charged for the other pending charges that are weeks old I can see if you guys are going to charge me for those purchases at least give me the boost that come with them but the fact that you guys are charging me and I don’t even receive the boost is uncalled for sadly I’m going to delete this app and I’m not going to use it anymore you guys get one chance to scare me and that was your chance I’m done Also buyer beware if you have children who use iPhones or your phone do not let them use this app because if you have a iPhone it will overcharge your card you don’t want to wake up with a negative balance on your credit card because of an app that doesn’t honor it’s reward system.YokoasiaVersion: 1.218.0.4

Annoyed With Unnecessary ChangesNever in my 4 of playing this game have I ever felt the need to write a review for this game. I’m on level 5649; needless to say, I’ve been playing for years with a couple of breaks in between, and literally up until maybe the last year, I’ve been so annoyed with all the sudden changes & updates. You have taken away the booster meter, changed the booster/ moves wheel after failing a level to worthless options, altered the appearance of some candy blockers for who knows what reason, and much more. Since I’m obviously not at the most current level, I have never had the “need” to wait for any updates because I didn’t have any issues with the app nor ran out of weekly levels to play with. However I have recently found myself waiting for ANY update that the app offers just for the hope that the makers will some day stop messing with the app so much and just allow its users to actually have fun and stop making unnecessary changes. It may be rare but I can proudly say that I have never spent any money on this app. I enjoy this game so much, yet have never been compelled to buy any boosters because the game itself used to offer so many opportunities to gain boosters to pass the levels. But recently I have made the choice to simply stop playing rather than giving my money away to an unstable game that promises nothing in return..GooddfyVersion: 1.180.0.1

Three in a row candies didn’t clear until I watched an adI’ve been playing Candy Crush for years, was past level 5200 when I decided to finally delete it because I was so sick of how rigged it was. I would get stuck on level for a long time trying to beat it without watching ads, but alas the game doesn’t like that. I don’t like feeling forced to watch ads just to pass a level. The straw that broke the camel’s back came on one of my last played games. I had a good win streak going and needed to clear 3 tiles to win. They were spread out, but I did the best move that I could, which did include a booster of some sort, but I don’t remember the specific one, and hoped for the best. As I watched the chain reaction, 2 were cleared right away and I waited to see if the third would get done as well. As the pieces fell and came to an end, there was a 3 in a row color match right on the one I needed cleared to win. It didn’t clear those! Instead the Lock Screen came on and I had to watch a video to get an extra move, which I did. Sure enough when the Lock Screen lifted, that 3 in a row cleared as it should have already, and I won without even making another move 😡. I don’t play rigged fair or amusement park games, so I’m not going to play a rigged game on my phone..Relax357Version: 1.233.1.1

KTI want to start by saying I had stopped playing candy crush saga for about two years. It had become boring. I started playing again about 6 months ago. I like the new changes & updates to the game but developers...WHAT is the PURPOSE of the crowns???? One objective is to get boosters. The crowns offer NOTHING but confetti. POINTLESS!! Give us crowns WITH free boosters for completing so many levels on the first try! Additionally, TWICE I’ve come in 2nd place for the weekly race these past 2 weeks and didn’t get my prizes! The race ends without warning & a new race begins. But NO PRIZES! According to the race rules, the top 3 places get prizes! Additionally, why does the game take my black balls WITHOUT a stripe or candy bomb nearby?? That’s CHEATING!! Then the hard, harder, hardest levels come so close together, that there’s little opportunity to move ahead in the race once reaching the 2,000 levels. While the competition is ok, it seems that you’ve forgotten that SOME ADULTS play the game to relax & as a pass time. It should’ve cause frustration because you’re trying to force players to make booster purchases. We’re adults, not kids wanting to spend countless hours trying to get through one level of a game. Our lives consist of more than time on a game. So it would be greatly appreciated if you’d cut the crap and make the game fun again!!.Uptight2Version: 1.164.0

Pray your app doesn’t get a glitchThis game is a great way to spend your time. Please note my rating would be higher if not for the glitch I’ve gotten and the response I’ve gotten from King support. Around October 2021 an update allows me to play the game, but it somehow locked me out of the events, store, my gold, and even the King account. I can’t get in through Facebook or Google either. This is occurring on my phone and tablet, but not with my other King games. If I try to get into the store, it acts like it’s searching for an internet connection while never connecting, so I can’t make any purchases with my gold or even through the app. The events section looks like I’m playing off-line, not even allowing me to spin the daily wheel or connect with other players. When I try to connect to my account through King, Facebook, or Google, I get a “cannot connect to server” message. I sent an email to King support about the issue, explaining deleting/reinstalling didn’t help, the generic reply was to do the exact things I had tried to fix the issue myself with a note to reply if it didn’t work. The reply to their email was unanswered by King. Since I can’t get past the level I’m on without using a tool - which I used months ago - I have stopped playing this game. Go for the other Candy Crush games instead..Disappointed aunt of a MocVersion: 1.227.0.2

What happened to Candy Crush?I was reluctant to write a review because I literally have been playing this game every single day for more than five years now. The game is relaxing to me. Recently though over the past year, I’ve noticed a change in the algorithm. A change that suggests that the developers want you to lose way more than earning a win on each level. At this point is so obvious. Today I clearly won a level(4335), I was down to the last bubble to pop with no moves left, but the board still had moves left. And at the very end of the board completing itself, there lined three green candies perfectly on the last bubble. You want to guess what happened next? I LOST, yes I lost the level with the three candies sitting there staring me right in the face. My mouth dropped so far, I couldn’t believe it. I wish I could post the screenshot of it here. The game is terrible now with blatant cheat codes in the algorithm. I’m highly disappointed in a game that should be touted as one of the greatest casual gaming apps of all time. But it looks that greed has turned into the primary motivation for this company. Just sad PS Can there be a way to favorite a level please? There are levels that I enjoy playing and want to go back to but can never find them..JKNOX25Version: 1.221.0.4

Way too frustrating.I am on level 4000. What I have learned is that every game now takes several days to a week to win unless you pay. I am really, really sick of this. It hasn’t been fun for some time now. I rarely play anymore because of the constant frustration of levels with too few moves and it has become obvious that they intentionally mess with your game so you cannot win. It is not random. My husband and I both play. I originally signed him up from my account years ago and I have contacted Candy Crush about the differences in his game and mine. I was informed by an employee that they give different players different options and opportunities. He occasionally buys stuff, I do not. About a year ago I bought some power ups to see what would happen and the game became harder to win instantly. That and the constant, unending pop ups! Buy this, look at that, force you to look at some idiotic disapproving cartoon while you play, force you to participate in a race that drives home how you lost the race - Oh no! Hurry up and buy something so you can win!!!! I would buy the occasional power up if I found the game pleasant and fun. Since you are doing your best to force me to, I will not. I will continue to play when I need a distraction while I am waiting at an appointment but that’s about it..Lucky*98Version: 1.255.4.1

If you enjoy feeling cheated, this game is for you.All the negative reviews that you see are true. They make no effort whatsoever trying to hide their deception, their cheating and their greed. Once you get to a certain point, you will not move on until they want you to. They will make it impossible without using boosters that you can pay for or using gold bars for extra moves. They know how long you’ll put up with it and you won’t be able to make a wrong move and you’ll beat a level you’ve been stuck on for weeks without even trying. It’s all an algorithm to extract as much money as possible from you. There will be times that you’ll use a color bomb candy and it won’t clear all the candies that are the color you chose to clear. The striped candy used to be oriented the way that you completed the 4 candy combo, now it’s whatever way they see fit (usually it’ll go the way you don’t want it to go). If you use boosters before the round starts, they will often times make it so that you must use it right away and it will do little to nothing to help you out, making it a complete waste. I can go on for days about the garbage baked into this game to make it absolutely infuriating. Do yourself a favor and stay far away, this game is 100% rigged. The reviews are true..Böb löblawVersion: 1.249.0.1

I miss when I could actually play the gameI first downloaded this game in July 2022 and loved it for months. I didn’t play it every day but really enjoyed it. Now however it’s become less and less enjoyable to play it — I barely even GET to play it. I’ve been stuck on lvl 687 for about a week. I don’t want to spend any more money on this game but I have no boosters or gold bars and this level is impossible to beat without them. The funny thing is it’s not even labeled as a hard level. It should be easy but the amount of moves I’m given is nowhere close to being enough for me to beat it. I’m so frustrated. I love this game when I can actually play it, but it’s clear the devs only care about receiving money. Another thing is I’m no longer given the option to watch ads when I run out of moves to help me beat the level. They used to give me it often, then at some point the ads would go black and I’d be given no extra moves, and now the option is completely gone. I shouldn’t struggle this much to pass a level that isn’t even considered “hard” in the game. It’s been like this for a while—taking days to pass a level just for the cycle to repeat itself. The game is fun, but I’m so tired of being stuck on the same levels for ages just because the devs are so desperate for money..SourcreamicecubeVersion: 1.243.0.1

Dum dumThis game is dumb, once you get in the 200 levels it all changes to make it so you have no chance at winning unless you use Gold that is impossible to earn to continue. all i can say it was fun till you realize it is just about buying wins ha. You can pass any level and they intentionally make it so you have to use pay for gold or massive earned credits of cookies fish and lolly pop hammers ect to advance. What a joke top it off with five lives that you never advance and sit on the same level till you collect your free stuff that still does not help when they only allow 1 move on the hard levels and it is rigged so it is not even luck, they intentionally make it so you have to purchase at the last few moves just to finish the levels. So dumb I can finsh level 325 anytime buy using 10 gold or 5 candy perks but i want to see how long or if even possible to advance on the rigged game with no add ons and it is just annoying at this point over three hundred tries with a max of three different moves to make! the game suks and just aggravates you while boasting about fun by kicking back and swiping ha! The whole pretending there is any skill involved is nonsense when most of the difficult levels only allow one move so you really have no choice, not even fun i will delete it now!.Fukthis apVersion: 1.266.0.3

Linking Facebook account does NOT save progress across devices!All of my progress from playing this game for YEARS (and spending a decent amount of $$) is now gone. I normally play on my iPad, but decided to play on my iPhone while away from home. I signed in with my Facebook account like I use on my iPad to play, and everything seemed to be fine. Later, when I went to play on my iPad, I was forced to sign in with my Facebook account which was strange. Normally the app recognizes that I am using my Facebook account to play. After I signed in, I was taken to Level 1, instead of where I left off when playing on my phone. I opened the app on my phone and was forced to sign in again with my Facebook account, and again I was taken to Level 1. All of my progress is GONE. I am so furious! Reaching out to their customer support team is useless. The email response I received was obviously from a bot or AI; the response was about a completely different issue than what I contacted them about. I'm deleting this app. Save yourself the hassle and don't bother downloading it. Between the Candy Royale game you can't opt out of, the impossible levels you can't pass unless you buy bars or boosters, tons of ads, and now the issue of losing your saved progress, this game is so not worth it..SandyG123Version: 1.269.1.2

Too Many Pop-UpsI enjoy the actual game play, but for every level you play there’s about ten things popping up on your screen in between levels, reminding you about every event and deal and collaboration and whatever they have this week. Often times there’s 2 or 3 or 4 popping up before you have an actual chance to do anything with intent. It’s annoying and I really wish there was the ability to turn it off. This is especially with the Candy Royale thing they’re doing now- it would be cool, if it was actually optional to join rather than giving you no other buttons to push or way to avoid it, and if it didn’t pop up with a giant “You got kicked out” animation after every single time you don’t pass a level. It makes a game that’s marketed as a relaxing way to destress into something extremely frustrating. I enjoy playing, but if this stuff doesn’t change then I’ll stop. It’s not bad once or twice, but the fact that it’s constant is ruining the enjoyment I have, and the Royale animation takes a level that usually would feel like a tough but interesting challenge and makes it feel instead like failure after failure. Hoping they change things soon..DemibiVersion: 1.257.0.1

Gambling app nowPromised myself I’d leave a review warning others if it wouldn’t let me pass another level without trying to force me to buy boosters. It’s become apparent that over the last year that they have try to manipulate players to basically gamble. I will be deleting the app from my phone after this. I used to have so much fun playing this game it was a nice escape full of cool puzzles to solve. Had gotten into the 3,000s levels my first time downloading/playing and then deleted when I noticed it was making me spend $.99 frequently to purchase bars for lives. I gave it a good break and recently downloaded again current level 1,700+. It has gotten much much worse! It must track your spending and really not less you pass a really hard level unless you buy their bars or boosters because you’ve played that level 20x and can’t pass. With inflation price have gone up and they target you harder than ever now. They should reward you more often so you don’t have to purchase so many boosters, lives etc. They do have cool features and built a little community where you can give your “friends” lives, but doesn’t do much good if you are being made to purchase/gamble…not cool..Ebie209Version: 1.238.0.4

HUGE RISE OF IN-GAME PURCHASE PRICE IS RIDICULOUS!I’m a huge fan of Candy Crush. It’s my number 1, go-to, fun app. First, I should say, I do not indulge in most “in app” purchases for boosters or “lives”. If I cannot win a level, I will continue to play with what I’ve got. It’s just not satisfying to advance in a game solely from advantages I’ve purchased versus my own effort. That said, occasionally, I WILL treat myself to cashing out the “piggy bank” of gold bars in Candy Crush so I can buy more “lives”. The bank has always held 60 bars...$2.99 to cash out. That amount alone (assuming I had zero bars reserved to supplement this amount) was pretty reasonable considering I could purchase 5 “lives” for 12 bars. It really wasn’t a bad deal...not GREAT, but worth the occasional indulgence. A little over a month ago (possibly closer to 2 months), without a word, the “piggy bank” shrank down to 30 bars...cash out price STILL $2.99!!!! THEY LITERALLY DOUBLED THE PRICE OF THIS IN APP PURCHASE OUT OF NOWHERE! No gradual shift, straight up DOUBLED THE PRICE!! Are there bigger problems in the world than my Candy Crush budget frustrations? TOTALLY! But how shady is it to gouge a price like that OUT OF NOWHERE for a product I’m pretty loyal to and for which I’m reasonably reliable to provide some income? NO WAY, NO HOW, WILL I SPEND ANOTHER PENNY ON THIS APP UNDER THESE NEW CIRCUMSTANCES..AngiejavaVersion: 1.140.0

IssuesIts a really fun and addicting game don’t get me wrong, but I have contacting the company of this app many times using contact us website, but they always clear it up saying “it doesn’t transfer to your ipad!!” Let me tell you my problem. I had candy crush on my phone. I had many boosters and extra lives. (50+ extra lives, 99+ candy bombs, 99+ pink donut things, 50+ striped + wrapped candy, and 300+ gold to be exact.) I played a lot so I can use these things whenever I want without having to worry that I’m low on boosters. But ever since I downloaded candy crush on my iPad, I lost all of it even on my phone which doesnt make sense! Ending up with 12 candy bombs, 11 wrapped+striped, 17 fish, 62 gold, and NO extra lives (they were so helpful when i didnt have wifi) I have wrote into their support many times, and they do reply me but they just don’t understand what happened, it’s just really frustrating spending a lot of time on this game and then losing almost everything all because I wanted a bigger screen to play candy crush on. And if you tell me to create an account, i did!! I have an account logged in with Apple and all of this still happened..LyamiseVersion: 1.256.0.1

False advertisingFirst I would like to say that initially when I downloaded this game it was great. Slowly it got harder not because I was at a higher level but because they wanted you to spend money. They made it almost impossible for you to continue without spending money. That being said, all of the ads and all the little clips of the game I saw, whether in the App Store or an ad some where, I have never seen those scenarios in the actual game. I downloaded the game because I love the things that I saw on those ads. This is not the only game/app that has false videos or ads, making it look way better than it actually is. I played this game FOR MONTHS,PROBABLY A YEAR, trying to get to a level that looked similar or even close to the advertising but nothing even close! Does it make “the powers that be” feel good about about themselves? Having to con/falsely advertise your product to get people to download? It comes off as many things, mainly that you don’t trust or believe in your products enough to show us the real thing, actual real game scenarios. I rarely leave negative reviews but like I said it’s happening all over but this app is one of the worst..*#ME#*Version: 1.219.0.6

Downhill fastI’ve been playing for years. I was one of the first people to play the game. I used to play so much I would run out of levels & I loved it but now. It’s been nothing but downhill. First of all it’s $1.99 for 10 bars of gold but everything’s more than 10 gold bars. Just getting a refill of lives is 12 gold bars. The boosters are 15 gold bars & up. So if you’re spending any money it’s upwards of atleast $5 just to get lives. Then if you do make a purchase it’s like because they know that you’re willing to spend money on the game they make it so you can’t pass levels without making purchases. I’ve been stuck on levels for days but soon as I make a purchase for lives or something else then I’ll get off the board. I just used the fish booster on a board with 26 moves I had 2 fish in the entire game! What’s the point of using my boosters if they don’t have any effect. The free spin to win moves for the next level is gone. The boosters for when you’ve won a board are horrible. Every change made to the game is to maximize the amount of money they can get you to spend. I’m so tired of the game I just want to delete it. This is why I stopped playing for 2-3 years & why I might just stop playing again..MizzLola316Version: 1.179.0.3

Ads are ridiculous!!What’s going on!! Are you not going to stop adding seconds to the ads!! You starting having the ads last either 15 or 30 seconds in order to earn something to help you pass a level! Then you starting raising it a couple seconds here and there. Then I noticed the John Mayer ad for Sirius XM was lasting 33 seconds!! Now today I noticed a new John Mayer Sirius XM ad and it lasts 36 seconds!! I have played this game for years but I am about ready to delete it!! This is getting old! You spend about 2 mins to try to clear a level and now I spend more time watching ads than playing the game!! I’m sure I am not the only one who has noticed this!! Keep it up and you will lose a lot of people who are sick of watching so many ads!! UPDATE: I have now removed Candy Crush!! After writing the review above, I went back to the game and the first ad that popped up was a new John Mayer ad that lasted 2 minutes and 1 second!! That did it!!! I removed the game!! It wasn’t good enough that you all became rich with this game you had to make even more money with all the ads!! So I’m sure as time goes on and you keep putting longer ads and more you will lose more players!!!! Next thing you know there won’t be a game!!!!!.Rhino5326Version: 1.270.1.1

Very disappointed!!Seriously CC you increase how much gold coins cost?? You reduce the number of people who win contest and reduce the prizes, why? Why are the levels harder? Because you have increased the cost of gold coins and reduced the prizes, that tells me it’s all about the money and you have no respect or appreciation for your loyal users!! There are too many game options for you to risk losing your loyal users! Why would you do that to us?? :-( Done!! I love playing in the contest, that is what makes me keep playing versus switching to another game, unfortunately CC has made changes to their contest! Now only the person who comes in first wins a prize, oh and the prizes are a joke!! Really CC, these contest last 4 days and it takes a lot of effort and time just to place in the top 5 but you are only going to give 1st place a prize and even that prize is cheap!! How about instead of spending money on commercials you put that money into more winners and bigger rewards!! Other games make it worth your time to play them, on some of the bigger games even 20th place gets a reward but not on CC! Don’t waste your time playing, the rewards aren’t worth it! I for one am taking my money and playing other games that make it worth my time!! :-( VERY DISAPPOINTED IN THIS GAME!!.KatttzzVersion: 1.134.1

Glitch!!I will have almost all full gold bars and it keeps wiping it out! This is the 3rd time it has done this!!!!!!! I have contacted the customer service and instead they send me stupid links that take me to other people’s comments on the game. It was a fun game for the first few levels but now it’s just a hungry money game. It purposely will make it so you quickly lose all your prizes. It will make it so you’re so close to winning that you might even be desperate enough to purchase those prizes to win (I don’t) and it makes you keep losing over and over again until you’re just so sick of it.. even the easy levels are impossible now. It’s nice to have hard levels mixed in, but now every level is impossible to beat on the first few tries. I usually end up losing all 5 lives even with using the stupid prizes that don’t work. Then when I log on again hours later the game seems almost too easy on that same level I was struggling with 🤔 this game is definitely made to stress people out until they fork out their money. Clearly it wipes out things like my gold bars to get me to be desperate and just purchase them. I get they want to make money.. nothing wrong with that, but at this point it’s ruining what could be a fun game 💁🏽‍♂️.SweetdigletVersion: 1.167.0.2

Don’t pay them money. It’ll ruin the game.Similar to other reviews. I was having difficulty on a level (2307 i think). Stuck on it for days. Used all my free boosters, never passed the level to collect more, so I caved and bought a little $1.99 booster pack. Ever since then, i’m averaging maybe 1 level every 2 or 3 days (now on 2327, been stuck there for 3 or 4 days). Once you pay once, they take their bets on you paying again, so don’t do it. Every level takes days, and it’s so frustrating. Although I am slightly addicted to the game, I’ll muster up the will power to walk away cold turkey. Thus, after 10+ years playing the game off and on, I think I’m officially calling it quits at 2327 because the amount of stress and frustration is not worth my time and energy just to get dumb luck (although it seems pretty intentional when they want you to pass a level) or take just long enough where they try to lure you back in with a random streak of wins. Thanks Candy Crush for the years of puzzles and helping me pass the time in those boring moments, but you finally got what you wanted. I hope that $1.99 I spent on that booster pack was worth it! ✌️ Deleting the app right after posting this, btw..BlaktronVersion: 1.250.0.2

DisappointedThe second time I will try to write the is review because the first time it kicked me out. Although I love the game, it’s evident it is setup to make a person spend money to win unreachable levels. I made it to level 756 and although I did contribute money to enjoy a game that I love on previous levels, I understand a business based on games is created with levels where it’s only possible to win by paying which is really lame. This game is like the lottery, you play to win, but know that you have to continue to contribute to almost impossible wins. Disappointed all in all and I now will be deleting!! Much success tho!! I would not recommend unless you have money to beat impossible stages. When you’re winning they want let you complete certain bonuses because only so many can be completed one day!! This game is set up on algorithms to see who spend and how to gain more money. Save your money and invest in something you can really see a benefit from in real time because this is really NOT IT!! Again much success and I hope you take these reviews into consideration and not some person being mad they can’t complete a level that is not setup to be competed without buying extras!!.NicoleNikki1987Version: 1.246.0.1

Not getting boostersI get first place for the weekly race and receive boosters or win boosters in contests or daily spins but when I go and look they are never there. Been playing this game for years, since it first came out, and I don't think candy crush cares about their long time players any longer. I've deleted this app once and quit playing candy crush for around a year and just started playing again but I'm at the point of just deleting it once again. Some of the new levels are now totally impossible to beat without boosters, which I never even receive in the first place. Candy crush should listen to their long time players and take constructive criticism and amend this issue of boosters not being received and get rid of "nightmarishly hard levels". Who even wants to play those levels in the first place. Unfortunately, I truly feel like this game has become run by people who don't care about players anymore and only want to make money. Saddened to see that when money comes into the equation people get greedy...cheating players out of boosters...forcing hard levels...and in the end, the fun of the game is taken out and the game is ruined..Peanuts1077Version: 1.152.0

It’s glitchy…The past month or so, I’ve noticed a change in how the app operates. For one, anytime I go to claim a prize or spin the booster wheel, it takes a solid minute for the game to actually recognize I pressed the button before it actually does anything. It also has difficulty connecting to the store if you fail a level and the window appears showing you options to continue play. Second, when passing a level while playing Candy Royale, it ALWAYS boots me out even if I won the level. Always. I can’t seem to understand if it’s a very delayed reaction to failing a previous level or what, but I can pass a level and get the pop up telling me better luck next time. There are numerous times where the pressing a button simply doesn’t do anything- claiming a prize, starting a level, sometimes even actually playing the game. I know it’s not my phone or screen as I generally close the app and open something else and the screen responds just fine. I am not sure what’s happened in the background- maybe a switch in developers or something- but the gaming experience isn’t as enjoyable as it used to be..Kjsmitty89Version: 1.275.0.3

Idk how this game has 5 stars.I’ve been playing candy crush for years. Currently on level 674. All the reviews i’ve read have one star and are completely true. I have yet to even find a positive review for this game. The app had an option to watch ads for boosters/additional moves/extra lives. I got stuck on one hard level and spent $1 to help me pass it. Now, almost every. single. level. has not enough moves to let any reasonable person accomplish the level. The option to watch ads to have a few more moves to pass the level or to get more lives is now completely gone as well and my only option is to spend money. I firmly believe that if I had not spent that $1 (showing them i would spend money to pass my level) the ad option would still be available to me. I have had to pay to pass my last 3-4 levels now and I will be deleting the game. This was my go-to relax and decompress game, but it’s become just a scam. Very sad to see you go Candy Crush. I hope you re-evaluate the game setup soon and place more value into the people who have loved and played your game for years. I would have rather purchased this game for $3.99 if it meant fair + fun playing..BlazeetheecattVersion: 1.242.1.1

Can’t look at a level and exit without losing lives and boosters.Not happy that after 7 years, they’ve made it impossibly hard to pass certain levels. You can no longer check out a new level, exit without making any moves and get a re-shuffle without losing boosters and lives..Zczczczc9626Version: 1.165.2

StupidTo get past a level you have spend your money which is so not worth because it’s so boring, wish you could do something else rather than just looking at a board..Dude,this game is so badVersion: 1.166.0.4

Ridiculous levelsGame is not as fun as it used to be. free boosters or previewing a level without losing a life is no longer an option. it is pay to win and i’m not putting my money into a stupid game. as you get higher the levels become impossible to pass, it’s supposed to be challenging not impossible i don’t wanna spend three weeks trying to pass one level. will be deleting this game..Alys.saVersion: 1.180.0.1

Quit gameHi I used to be able to quit the game before I do any moves without losing a life !! How come The option isn’t allowed anymore???.Skjk08062019Version: 1.165.2

Dumb changesBefore, when you go into the game, and don’t like it’s layout, you could quit without losing lives. Now, not only you lose lives, you also lose the boost you select. I have played this game for years and now on 2377 probably going to quit this game for good since the dumb developers are just thinking of money, and not focus on player experience.Lu you jiVersion: 1.176.0.2

Terrible update6 years I’ve been playing and they ruined this with the latest update. Can’t preview a level anymore without losing a life and a booster. Bad move, ruined the game..NorCanGuyVersion: 1.166.0.4

Double chargesI have noticed that if I purchase a 13.99 package it always charges me a 27.99 on top of it and I never purchased it. I have to call apple every time..Cf197Version: 1.145.0

Greedy developersWorst game updates ever. Ruined the experience... garbage greedy game.RunningpplVersion: 1.183.0.3

Dec 2019 update has big new restrictionsYou could previously start and restart levels by going in and seeing the layout and where certain candies were. Now if you go in and out without playing you lose a life. Money grab😤.Another 44Version: 1.165.2

Bring it backWhy did Candy Quests disappear??.Lo_dogsVersion: 1.153.0

Double bills!!Beware: This app double bills on almost every purchase!!.Crazy laceyVersion: 1.162.1

AddsY’all are BUGGING with the adds... it’s a game not a tv show.🙄.Angie.ngVersion: 1.151.0

RulesThank you for changing the rules. After almost 6 years of playing I’m quitting the game. Your new POWER UPS and FUN EVENTS stink..MauralisaVersion: 1.144.0

RidiculousThey keep giving you less moves to complete a level so you will have to buy boosters and more additional moves. Ridiculous..Agoyette3Version: 1.140.0

Read the reviews CC!This game is fun until you reach higher levels and then it becomes a total money grab!! You can't win at higher levels without spending money, and they overcharge for what the packages offer. They would have more players and make more money if they charged 1/4 of what they do. This is a GAME and there are lots of free games that aren't constantly trying to get money from the players. Weekly winners get no return for what it takes to one first! It's become a total rip off. The only way to play his game is to start over each time you reach level 1000! I can see this game dying because of F the developer's greed. Shame..222moi222Version: 1.180.0.1

New update - very unhappyI think this is a great game, but the latest change, removing the ability to back out of games before making a move, without losing bonuses or a life, has ruined the game for me..AneeeeeeVersion: 1.165.2

Boring messA boring mess of a game made not be fun but addicting..Funky arrrrrgVersion: 1.140.0

🤮🤬 worst game everThis game has hit rock bottom. Strictly money grab. They need to bring back old version where you collected candies.🤮🤮.Not happy 33Version: 1.176.0.2

Don’t updateIt’s a very bad update that prevent the player to quite the level without losing a life. It becomes boring and I will delete it from my phone..Teefo83Version: 1.165.2

No to exitedThis game is made just to drain your money I play each level for 30 times and up sometimes, jut because it requires me to pay money. Make it user friendly plz.Kamil soueidanVersion: 1.164.0

Bad customer serviceI have been playing this game for 8 years. I was past level 1500 and had over 100 of every item stocked up as well as 84 gold bars. It told me to log into Facebook to save my progress, so I did then lost EVERYTHING. After months of trying to contact them, finally they responded saying they will not replace lost items. Do not play any KING games if you wish to keep your progress safe. Terrible policies and terrible customer service..Shoon34Version: 1.178.0.3

DéceptionJe suis très déçu des derniers changements ... surtout en ce temps de confinement ... il me semble tellement ridicule cette décision de changer le jeu de façon unilatérale me coupant des plaisirs que j’avais en en jouer depuis le début. Je suis au dernier niveau et j’attends chaque semaine la sortie des nouveaux niveaux et ce depuis plusieurs années ... entre temps je me ramasse des outils pour passer le temps. J’imagine eu ceci est une décision corporative et que dans les faits des milliers de personnes comme moi n’investissent pas dans votre jeu. Je suis triste et déçu ! Redonnez moi mon jeu comme il était svp c’est déjà difficile d’être confiné à la maison.. un peu de compassion serait grandement apprécié ... Hâte de voir le résultat de ce commentaire ! Je suis au bout du jeu et chaque semaine je dois attendre les nouveaux niveaux. Vous enlevez ce qui fait que le jeu est plaisant en attendant ... les 180 étoiles pour les goodies n’existent plus dommage. Je vais quitter le jeu ....Dora 08Version: 1.174.0.2

...I have nothing positive to say about this game, I have lost interest and I’m not wasting my time or money on this game. Less moves every-time and in order to pass “levels” in general you have to use $$$$$. Every God Damn Time. Don’t waste your energy or your breathe and keep your money away from this game..XievienneQueenVersion: 1.162.1

Not many giftsI have been playing CC for 5years . It was great at the beginning… but since 2020-2021 alot has changed - lives take forever to refill, we don’t have as many candies and gifts which was fun. Now its so boring. I can stay for 2 weeks playing without gifts This year i have completed the least number of levels 😏😏😏 Not happy at all.Fix your zoom!Version: 1.243.0.1

Way too buggyAlmost impossible to play now. Surprising that this last update ever got out past QA, if there was such an effort. Someone should be either embarrassed or looking for a new occupation..Delrock SurreyVersion: 1.232.2.1

CrashingEver since the update the app is just stuck on the loading screen whenever I try to launch the game! It’s been a couple days now and still no difference and I’ve tried troubleshooting to no avail.JulesT98Version: 1.197.1.1

Broken used to be great don’t waste your timeHave been playing for years logged in March 2 and lost all progress. And King says they can’t do anything. Was linked to Facebook so they should be able to do something but they refuse. And just send stock answers no actual customer support. Any suggestions for other non King games to spend my money ha ha.AuntieA_63Version: 1.196.1.1

Garbage gameIf you want to keep your sanity, do not download this game. This game is the literal definition of pay to win. The game gives you garbage moves and makes it almost impossible to beat levels without using power ups. If you’re willing to spend money getting more lives, and more power ups you will succeed and find the game fun. However if you’re like the average player that doesn't want spend money on a free game you will become unbelievably frustrated with how bad this game really is..Bleep168Version: 1.186.0.3

Csn't play anymoreThis version doesn't open so I just can't play..MusashionoVersion: 1.108.1

CRAP!This game is crap it tells me all the moves and its suppost to be your choice it's soooo annoying FIX IT!.Doggy lover🐾Version: 1.154.1

Greedy developersSo let me get this straight… I get 16 moves to try and win a level, but if I purchase gold bars, I get 255 moves ? What a joke..LicarrVersion: 1.276.0.3

AnnoyingYour ad during the game I play will not return to my game. I have to close and reopen my game. Certainly doesn’t make me want to download your game..Angrydog100Version: 1.276.0.3

Impossible level 15247Utube and searches show that this level had 31 moves to get 80 jellies. NOW it only gives you 19 moves to get 160 jellies. Cash grab game. Time to quit.WpgwinnerVersion: 1.276.0.3

Free boosters and barsIt is disgusting that you will not give players free booster once they have made a cash purchase. You force people to continue to pay for something you once gave for free by watching adds just because the player made a purchase. Shame on you and the developers that think this was a good idea. Deleted the game for good since you don’t treat players fair..Cindy-kVersion: 1.275.0.3

Fix your adsHi, Could you please fix your ads (that show up while I’m playing another game) so they don’t turn to either a complete black page or a white one that says « Connection to the App Store Impossible ». Thank you, Frances C..PaspokerfaceVersion: 1.275.0.3

Candy crushYou should supply us with a number so we know how long we have to play before we can actually move to the next level - it would be good to know how long you’ve blocked us 😡.AdelinejtVersion: 1.275.0.3

Pay-to-win, way too many adsThis game was once so enjoyable……10 years ago. Now, you have to spend money to do almost anything, and the number of ads(and the types of ads) makes me want to throw up on my phone. The makers of this game are money-hungry and have absolutely ruined this game..S-MackenzieVersion: 1.275.0.3

Can’t close add!Why I can’t close your add in another game???.Godling99Version: 1.275.0.3

FrustratingIf you find this game frustrating the further you go, and I went far, just delete it. There are very similar games, that are way more fun, with a much lower frustration rate at the higher levels..Lucky👍Version: 1.274.1.1

How do I un-friend?!Not interested in making friends with total strangers. Accidentally accepted someone. Please provide an option to remove - ideally get rid of that altogether..JusttakeanyoldnameVersion: 1.274.1.1

Just want to win customers’ moneyGreedy, more greedy and the most GREEDY.Bonnie chloe fanVersion: 1.274.1.1

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 1.279.1.1