Braintoss Customer Service

Braintoss Positive Reviews

Need iPad and multi image capabilityI rely on brain Ross daily and love it. I send notes to my inbox ask the time to get them off my brain and onto my computer for future tasks. I wish I could send multiple images and they really need an iPad version! For an Apple recommended app there really should be an iPad landscape mode..JdpinkVersion: 6.8.180

Game-changing!I’ve been experimenting for months trying to find a good system for collecting the loose thoughts that pop into my head, with little success. I had settled for a while on just keeping a note on my phone where i jotted all of them down, but i only ever thought to open that note when i was adding something to it (and then would see all the miscellaneous loose ends i hadn’t yet resolved, which was stressful to say the least). I heard about Braintoss on David Allen’s episode of the Tim Ferriss Show, and downloaded it in a quiet hope that it would be the answer to my organisational prayers. Lo and behold, it’s been exactly that! The app has an appealing minimalist interface and is super easy/quick to use, which is a must for any app of this type. I toss thoughts into it the moment they arise and then immediately let go of them from my mind, knowing that they’ll be waiting and ready for processing when i do my email batching the following day. Braintoss has cleared up so much clutter from my brain and from my life, and for that it’s been well worth the price of admission! Thank you Braintoss 😄.Martian TomVersion: 6.8.179

Updated -Lives in my dock as perfect capture toolUPDATE - I initially left a negative review for this app as it ceased functioning less than two days after purchase. However, that appears to have been a small glitch and it resumed working the next day and has had zero problems since then and does precisely what it promises to do. This is a simple app and therein lies its beauty. It literally does one thing - capture your thoughts and get them out of your head and into your trusted system. I generally use it for text though it does pictures and voice as well. It now lives in my dock and I use it 12-15x each day. What I really like is that you simply use it then get on with your life - you could open an app like Todoist (which syncs with it perfectly) but then you would be sorting and filtering and potentially distracted. This is the equivalent of a notecard that you jot things down on that will never get lost and will be sitting in your email when you want to find it. Updating to five stars (Nov 2020)..TerryB.Version: 6.8.171

K.I.S.S. - Keep It Simple, Stupid!The best thing about and number one appeal of this app is its simplicity. It has one function, to quickly capture ideas and pictures and send them to an email address. I for one am glad it isn’t loaded down with untested and unreliable features, and instead does what it does quickly and dependably. IF you were to venture to add another feature, I would hope for it to be document capture, ie converting a snap to PDF before sending. But if you only kept doing what you were doing and kept this app reliable and speedy, I’d be perfectly satisfied with that as well..AntoinebugleboyVersion: 7.0.9

Such a great helpI have been using this app on a regular bases quite some time but really truly started appreciating it just before, during and after our recent move. So much things that you need to think or be reminded of with no means to write down because no pen or note pad to be found in the disorganized piled up boxes strewn around the house. So thank you Braintoss for helping keep the important notes at hand! Great app!.Corilla72Version: 6.7

Used to be good. Now it’s buggyThis app used to be good. Now it has constant issues with sending your notes to your email accounts. I always get “not connected to the internet” errors when trying to send the notes to my email. But I’m connected to the internet. All the other apps on my phone are connected. For some reason Braintoss won’t connect..Cleatus1972Version: 8.1.1

I love this appIt works great on my iPhone. I have had it for many years wit n problems. Tried it out n my iPad mini and it would not work at all..Swimmer-BearVersion: 8.1.1

Sends all by itself!I had 47 Braintoss emails at one time, with no input from me. Came from my Note 10 Plus 5G. Turned that phone off. Next, received another 30 Braintoss emails from my iPhone 11Pro Max. All recordings, all from an idle phone of two formats! Used this app frequently, but now uninstalled. What is the issue?.YendorknalbVersion: 7.0.6

Watch App works perfectlyThe old version of the watch app was buggy and unreliable. The new version works perfectly, making this an essential productivity tool on the iPhone and the Apple Watch..Epyon001Version: 6.8.179

Simple, elegant inboxToss those random to-do's, reminders, shower moments... into your inbox or Things and clear your brain for more important tasks. Voice, note or picture. The perfect capture tool for bullet journal or to do apps! 10 stars!.MinPaloAltoVersion: 6.8.180

Finally!I have wanted to be able to set up a shortcut to send emails to myself with reminders because my inbox is my to do list and I send a few of these emails a day - this does exactly that. So simple!.PMC1985Version: 6.8.179

Game changerThis is the perfect app if you subscribe to the GTD method and need something to easily capture all of your stray thoughts or things you need to do. This is exactly the kind of thing I was looking for..Numbskull93Version: 8.0.9

Microsoft To-Do “Integration”Microsoft To-Do integration only works if you use a Microsoft email account or a custom domain hosted by Microsoft. Edit: I know it’s not the developers “fault”, but to advertise it as a feature with no disclaimer that it isn’t available to all users is misleading..GMGrimVersion: 6.8.180

Good AppI have not found any other app that comes close to being ubiquitous capture tool..TwilhiteVersion: 6.8.171

Great app but …Great app but the dictation transcription is horrendous! If you’re using iOS you’re better off selecting note then using the the keyboard mic for dictation & transcription instead of the in-app dictation & transcription unless you just want to record your voice (and don’t care what the transcription says cuz believe me, it won’t even be close to what you dictated). But for my purposes I just want the text I don’t really need to send myself the audio. Don’t get me wrong though. I love the app and I use it all the time to dump my brain like David Allen recommends for GTD. I trust it to send my reminders directly to Evernote for sorting later so I can get stuff off my mind. Just don’t rely on the app’s translation technology cuz you’ll be quite disappointed!.JudiemkVersion: 4.2.5

Really love this app!Use it everyday. Great way to keep my ideas safe on the go..ZnstdVersion: 6.8.162

Excellent AppGreat product. Amazing results great way to remember everything..CultofmedjAVersion: 6.8.179

Best appI love this. Helps me keep my thoughts organized!.FigelmenaceVersion: 6.8.171

TerrificI love this app. saved me a bunch of times. recommend!.FineartworksVersion: 7.0.6

I use it all day, every day!I don't know how I lived without this app before! I read about it last week in the Guardian (google Guardian Braintoss, the article is called "How to Get Stuff Done (And Maybe Change the World Too.) Basically the point of the article is that you should put your to do items in your email inbox, which is already most people's dashboard for getting things done. I actually use Evernote as my main to do list, but frequently email myself while on the go with things to add to my Evernote list. Also, sometimes things are more immediate (such as an errand I need to run while out and about) for my Evernote list. Anyway, whether you already email to do items to yourself or want to start that habit, Brain Toss is perfect! I literally have used it every day, many times per day, since downloading it less than a week ago. Another great thing for those of us who email ourselves - no need to worry about being tired and accidentally emailing our to-do item to another contact, something I've done multiple times! Also, as a writer, I find braintoss perfect for those little ideas that come to me throughout the day. I think it's great for creative people. Requested feature: I would absolutely go insane with happiness if a voice-to-text feature was added! (You can do voice now, but it arrives as a voice message.) Anyway, A+ app. I cannot live without it!.LindsayismVersion: 3.0.3

Indispensable functionality burdened by a dated interfaceThe simplicity and functionality of this app is easily 5 stars and top of the store. This app fills the need that so many of us mistakenly grab far more complicated apps, but usually come back to braintoss for sheer simplicity and not having to manage yet another inbox. My one complaint is that the user experience on new devices is poor. I love that they have Apple Watch integration but the apps UI is still using low res iPhone5 assets. Since there is no high res assets the app looks and feels kludgy on new phones. The keyboard is even differently sized and looking in this app which really throws me off when typing on the blurry letterboxed interface running on my iPhone Xs I find it locks up a lot while I am typing longer notes enough to need to wait for it to catch up a sentence or two to make sure I’ve not gone off the rails and am typing something I won’t be able to decipher later..空白リスVersion: 4.2.5

Great Idea, but needs workThe overall idea of Braintoss is awesome. As soon as I heard about it from a GTD podcast I downloaded the app. Basic review, does the app work; yes, you can quickly record a voice note which will be emailed to you for action/filing/etc. Where the app needs major help is; 1) the voice dictation is pretty terrible and comical at times. I’ve yet to record one voice message where the dictation is correct. They developer should really just remove that function until it’s corrected because it degrades the value of the app. 2) the UI of the app is SUPER outdated; looks like it’s running on iOS6 or something. A revamp of the UI would be nice and the ability to add it as a widget in the quick search section would be amazing. Little tweaks would make this app unstoppable..SterlingCoVersion: 4.2.5

This a great appBut I wish you could store pics and view all pics created right in the app, like a visual album task list..App Store surprisingly lacking in this type of app..braintoss does this by using email but would also be nice to have dedicated app to that function.What what 82Version: 4.1.1

FantossticVery useful little app! I love that it directly sends stuff to my inbox; that functionality makes this one a keeper. Also: Kudos for the clean and inviting design. A couple of requests: 1. Camera: please give it a little more functionality. It has zoom, which is nice, but I'd also really like flash and front cam. 2. Please change the audio output format to mp3. The problem with wav is that I can't directly listen to it in gmail, I have to download it first..Sir GodkingkillerVersion: 1.0

Braintoss is a fantastic tool.This app is awesome. I use it for capturing thoughts quickly on the go. It is a much more reliable ubiquitous capture tool than Siri. I use it with my OmniFocus Mail Drop email address, and everything goes straight to my OmniFocus In Box. It even has a proximity sensor so when I'm driving I can capture thoughts without even looking at the phone. I just put the phone up to my ear and start talking..ChrisWRXSTIVersion: 2.1

First review everI don’t review apps. I have never reviewed an app. But after hearing Howard stern mention this I gave it a try. WOW! This app is great for anyone who is busy and absent minded. I coach and run several youth sports teams and receive text and calls all day. It’s so easy to open app. Send message and BAM it’s emailed to me. I would give it 6 stars if I could. Thank you Braintoss. I will recommend this to everyone ! Bill.Nicole NikNackVersion: 4.2.5

Simple and effective!The one inbox I can always count on myself checking is my email inbox. So dumping my ideas there for proper sorting later has helped my productivity greatly! I downloaded as per the recommendation of David Allen. One suggestion, though. Please create a sidebar widget or third party integration with Siri! That would make it perfect!.TenorSaxyVersion: 4.0.0

Awesome appBraintoss is an amazing app it is in my dock because I use it all the time. I use it in combination with my OmniFocus email address to send myself tasks faster than I can do with the OmniFocus app. You only need to set the email address once and Braintoss will do the rest for you. It even transcribes audio..Martijn EnglerVersion: 1.0

Voice recognition needs workGreat app in theory. The voice recognition is horrible though. I get to my email and have to think hard about what I actually wanted to remind myself about. It would be great if they could improve on that part since it’s basically the point of the whole thing..DavepricesdVersion: 4.1.1

Needs update to iPhone XThis is a very useful utility but it hasn’t been updated for a while, making me worry that the developer dropped support in it. I hope it will be updated latest phones..$barakVersion: 4.2.5

I love this app!Works great. I send task ideas and anything I need to process right to my task manager (via email). Speak slowly and the voice to text works - not perfect but good enough. One tap turns on record, the second tap sends it along..Fr. Hans JacobseVersion: 3.0.1

Can't live withoutI absolutely love it app. Works flawlessly. Love that I can sit on a plane without wifi and jot down tons of audio and text notes and they are all delivered when connection available..Stephen2245Version: 3.0.3

Way more than a Recorder!I've had several recorders and have deleted them all. This one is amazing! I love how it sends it to your email. Very well thought out. Thank you developer. Beautiful job!.NanzeMVersion: 4.1.1

Simple to useI use this app with Evernote. Very convenient when I have to send an idea or reminder quickly and directly to my Evernote inbox..>UVersion: 4.0.0

Super useful and well designedThis is an awesome app. It's definitely one of the most useful apps I have and the latest update is great. The app just keeps getting better..RavenwingxVersion: 4.0.0

THANK YOU BRAINTOSSI use this app all the time! All creative ideas and things to do, are now remembered and DONE. Thanks to this easy, user friendly & super efficient App!.Myrthe GeorgeVersion: 5.0

Plz make a widget!!I saw that you are working on this, but this is a no brainer for you guys! I love the app and would love to have a widget..OmillzVersion: 6.8.180

Where is the widget?Needs a widget.Mr. darkmode2019Version: 6.8.180

Back to being great!Voice dictation being transcribed is back, bringing back this really great feature to Braintoss! Thanks for the update! Would get 5 stars out if me if the UI was also built to work properly in ipad vs just the blown up phone app..Ve1017.2Version: 5.0

Best GTD capture tool!I heard about Braintoss on the podcast Tim Ferris where he interviews David Allen (GTD creator). This app is exactly what I have been looking for! Note capturing apps are either too slow (Evernote), too complicated when you just want a quick voice note, or photo capture (Omni focus) or too limited (Things). A snappy dedicated app for quick capture is exactly the tool for the job. Thank you!!.Gsh0ckVersion: 6.8.180

Solid appApp works well but needs to be updated for new screen sizes.CityphiVersion: 4.2.5

Howard sternHoward stern mentioned this app It’s been really great for quick lists and reminders Plus the creators are approachable and helpful.TheeffectsVersion: 4.2.5

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Braintoss Negative Reviews

Does not allow default address changeI accidentally typed in the wrong email when I set up the account which automatically got set as the default. The app allows one to add another email address but does not let one change the original default address. A change of address can be made before sending each message but I often forget that step and simply press send and therefore never receive the message.JkfeatherVersion: 8.1.1

Shady stuff going on here...Look at “all reviews” and sort by most recent to get a feel for how people are currently experiencing the app. Released a new version to reset their star count maybe? On Twitter they say something about erroneous mailchimp charges. Then someone reports their main Braintoss site is hacked. Then we all start getting old messages re-sent to us. In their terms of service they claim old messages are vaporized after two weeks. They say it’s a glitch with that version of the app, but it’s hard for me to believe them with so much other shady stuff going on. I would recommend avoiding this app until they tell us what exactly is going on..MmcfattyVersion: 6.7

Waste of Time & EffortI bought this app through a referral and expected to work as per work flow. Good concept but never works, I tried to contact customer support but no response. This app suppose to increase our productivity not to increase stress. I think all the positive reviews are cooked ones. PLEASE DON’T FALL ON THIS TRAP!.LANNY$7331Version: 8.1.1

Ok appIn theory this app should be great. When it works it is. I’ve had messages go through days later when i forgot about them. Needs to be worked out. I lowered my stars for this app. Don't know why I still use it..Anthony12275Version: 8.1.1

Privacy nightmareRead the privacy statement: Everything - EVERYTHING - you send over this app is stored on their servers. Just mull on that, and when you’re done, you’ll no doubt delete the app..RobMoliakVersion: 6.8.171

Unable to send the recorded message from watch app!!Please fix this!.JatinarrVersion: 6.8.180

Downgrading my reviewI have loved this app for a long time and considered it one of the most useful apps I’ve purchased, but I’ve recently come to have serious doubts about its reliability. Recently, I’ve been receiving emails of things I sent myself via Braintoss weeks and maybe even months ago. This concerns me because I often use Braintoss as a “fire and forget” tool so that I can send thoughts, websites, etc to myself and forget about them with the confidence they’ll be in my inbox. When things are showing up weeks and months later, it makes me wonder what other things have I sent that are still somewhere out there in limbo?.WriterJamieVersion: 6.5

App failed on the second dayThe audio option doesn’t work, like others have stated the speech to text translation is terrible. The text and photo options worked on the first day, but no longer send to my inbox. It’s probably for the best anyway, it’s not like it is extremely difficult to email a picture or message to myself using my iPhone, and I can put a title in the subject field so that I know what the picture I’m sending myself is, which you cannot do with the Brain Toss app. Looks like good old Howie and his GTD gang swindled me out of a couple more shekels..Bababooey to y'allVersion: 4.2.5

1st loved. Now hate.I just dictated into brain toss extremely important copy for my business. And then brain toss stopped. That’s been happening a lot lately. I do not know why the screen just inexplicably goes away. And whatever I’ve dictated disappears. Now my copy is gone and it was really really important to capture. So I can’t trust Braintoss anymore. I’m Back to sending emails to myself. Braintoss made that easier to do than with emails. But now that I can’t trust it I can’t use it anymore. Very disappointed..Thayer14Version: 4.0.0

Apple Watch stopped workingI LOVED this app and used it daily. An update removed the watch app and now I have no use for this. It was a key part of my time management system. I was able to dictate a task to my watch and it would show up in my to-do list. Now I have to use Quick Notes in OneNote, which I don’t like near as much. Disappointed. I really loved Braintoss but only got about two months of value out of it. :(.Haskell99Version: 6.5

This WAS a great appI’ve used this app in my GTD workflow for years. With the latest iPhone upgrades and a new iPhone XS, the app gets stuck on the in the voice recording screen. Swiping up to get out of it does nothing. A big strength of this app was its ease of entry and ease of exit to make collection quick and painless. That’s no longer the case. So, I’m off to find another “record and send” app. I hope there is one as good as Braintoss used to be..JwalthourVersion: 4.2.5

Developer Abandoned?Last update 10 months ago. I find the concept and the app to be great, but it’s very buggy. Sometimes the app never sends the mail, it just stays queued forever. Sometimes the app registers emails have been sent, but they never show up. Have tried all the troubleshooting techniques suggested to no avail. Has the developer abandoned keeping this current with the latest iOS?.PolysacmnVersion: 4.2.5

No Glances/Complication?What's the point of having it on your watch if you can't have it as a complication or at least in glances for quick access. Ideas come quickly and it would be nice to be able to record them quickly. Otherwise, this is just another note-taking app. Nothing special..BkfogVersion: 3.0.3

Not reliableI purchased this app was happy to use it but after 3 hours it quit working it will not send emails no pictures nothing it was dead went to the help page did everything they recommended nothing I wrote a ticket no response there is no telephone support now I got an app that I paid and does not work..Nikko63Version: 4.2.5

Incomplete MessagesVery disappointed as I've just recently downloaded this app. Voice transcription only sends part of the message and then ends it with ellipses (...). This makes the voice feature useless and was the reason I paid for the app..CanucknicVersion: 6.8.179

Do not subscribe. You will be unable to cancelNot showing up on my subscription list. Unable to cancel. No response from from developer as to how I can cancel..Cjcm64Version: 4.2.5

Don’t waste your moneyDon’t bother. Doesn’t send voice, email or photos. Save your money, move on. Follow up! Looks like its working now. Support responded to my review and fixed the issues So far, so good. If it works as advertised, I’ll be happy....00123DavedeVersion: 4.2.5

App doesn’t workThis app has not worked for me. I’ve followed Braintoss’ troubleshooting guidelines and have written to Braintoss twice. Braintoss - please refund my purchase. This app isn’t worth the few dollars, unless you want to pay to be frustrated and not receive any response from Braintoss..Li rachelVersion: 4.2.5

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