Gaylord Hotels: Resort App Customer Service

Gaylord Hotels: Resort App Positive Reviews

Helpful but inaccurateThe App would be better if it were completely accurate. Some of the restaurants change days/hours and that is not updated in the app. So I would not rely on the app to plan without confirming..Scott11235813Version: 1.1.1

Map Good - Directions BadMap and search works well. Supplements handouts well. The find route to walk to destination feature is nearly useless because it losses where u are as you walk. It’s a Google Maps wanna be. 👎 Perhaps this deficiency is due to poor guest wifi walking throughout property. Will turnoff WiFi to see if using cell improves this. Better to view directions on corner walls and above throughout property..IraisokVersion: 1.6.6

It helped me so muchI had been lost in middle hallway and this app saved me.Yosandy dopicoVersion: 1.1.1

Very Helpful!Been to two Gaylord properties for conventions this year already (Opryland and Rockies), the app was very helpful and the navigation feature is a life saver! Using it as a guide, I was able to get from my room to my meetings..Diddy_81Version: 1.6.0

Works great!I recently stayed at Gaylord Rockies Resort. I used the app to look around the hotels and find my coworker’s room. It worked great! Love to see all the info about the hotel in the app..Kenny1978Version: 1.4.1

Essential Resort ToolThis App makes getting around Gaylord resorts a breeze. With turn by turn directions and access to all the resort has to offer it delivers a great experience and helps one manage the vast property with ease..WebsterSFVersion: 1.0.0

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Gaylord Hotels: Resort App Negative Reviews

It’s the little things….We came here on a business trip, and even though we are busy busy, coming up to the room to relax, the tv is very very slow. We called and asked for new batteries because maybe it was the remote; they gave us a new remote (in a bag) but it didn’t help the lag when clicking through apps. The fridge is warm. The comforter has a rusty red stain on it, when calling to get some extra towels and washcloths 1. It took forever to get through and then it took forever for them to come up! They have to do better. For a resort like this- the hotel needs to be better equipped for its clients..PartyLaVersion: 1.2.0

Gay Lord hahaWasn’t a bad app, sometimes slow but still saved me when I woke up 10 minutes before the all state rehearsal. It even showed me some spots that I didn’t know were there. The place is so hard to navigate so I would definitely download for that reason only. The place was pretty cool and pretty and gigantic but it was so so expensive and the only good place was the pizza one and I was full for the first time there for under 10$!! For the expensive reason alone you’re getting a 1. L.OwenEvilMakesVersion: 1.4.1

Doesn't WorkUnfortunately, the app doesn't work. The app will guide you to the wrong places, and it never successfully gave me accurate directions. I tried using it several times and even used a different phone. Other guests said they had the same problem..Hush dipVersion: 1.5.0

Pokémon GoDo not bother with the way finding feature. It will have you wandering around as if you’re playing Pokémon Go. It doesn’t update as fast as you walk so it’s always rerouting you. Use a paper map and ask people for directions instead..946CebdVersion: 1.3.0

Not a reliable navigatorI downloaded this to guide me through the resort. It was laughable. At least I got my steps in. A very helpful employee offered to walk me all the way to the restaurant. I suggest removing the navigation feature to eliminate disappointment and wasting your guests’ time..Il LiberatoreVersion: 1.6.3

Shows sidewaysThe App, supposedly designed for Mac, only shows up sideways on my screen. Very irritating..Hypermom23Version: 1.4.1

Abuses notifications for adsThank you for the reminder to delete your app. Any company that sends me advertisements through notifications is immediately deleted. My device is not your ad platform..Disorganized orginizationVersion: 1.6.4

Not enough informationIt shows there is family bingo but doesn’t have the time or place. This app is a waste of time..Studmuffin BaileyVersion: 1.2.0

In room diningSpent 20 minutes entering my order for in-room dining, but then it won’t let you enter your room number – really frustrating. Kind of defeats the purpose..BpgcmmillerVersion: 1.6.3

Map is unusableThe map does not work at all. It constantly redirects and does not show a clear path to your destination..C0ttoVersion: 1.7.2

Missing newest propertyThe newest property is missing from the app..Andrew WVersion: 1.6.7

Map never loadsMap never loads. Tried reinstalling twice..XoticroxVersion: 1.1.1

YMMVDidn’t work on two iPhones. Step by step routes were useless. Your Mileage May Vary..Users of iPhone11sVersion: 1.1.1

Worst app everThis app is the most annoying and inconsistent for navigating through Opryland hotel.MblockelVersion: 1.4.1

New HotelThe new hotel Chula Vista is not included on the app!.Kat7/13Version: 1.7.2

Chula VistaThe Chula Vista hotel is not on the app.GypfarrellVersion: 1.7.2

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