Caesars Palace Online Casino Customer Service

Caesars Palace Online Casino Positive Reviews

Great App - Great experienceSo let me just begin by saying that i have used pretty much all the casino apps legal in MI and have time and again returned to the Caesars app because it works consistently (provided your internet signal is sufficiently strong), i win routinely (i also lose routinely but that's par for the course and should b expected), the deposit process is sone and efficient and the withdrawal process is similarly simple and efficient. Should any issues aroze (which is uncommon), my casino host, Paige is quick to respond and and to help resolve. Caesar's also provides rewards based on volume of play and offers occasional casino bonus' and promotionals which are always a welcome and appreciated surprise. I also just received an Uber Eats gift card for $200 from Caesars which is very generous If you gave an interest in an app based gambling app, i can whole heartedly recommend Caesar's as a front runner. Good luck!.BazookacuteVersion: 1.9.1

Love this Casino buuuuuuuut….Wowitsbob said it all in his 2/6 review. I too have similar issues…for some reason almost all Konami games and others wont open and/or leave strange error messages such as the one i received trying to play Wicked Winnings last night and then again this morning hoping it fixed itself…and I QUOTE “There is a open game cycle exists for this user. OK.” I seriously took every step most users know. I have the most recent download, i cleared cache n cookies, i deleted app and reinstalled, what more can a woman (or man) do? Lol!!!.SandbearmooreVersion: 1.8.4

Lot of broken gamesThere are many games that don’t load on iOS, iPhone or iPad. Customer support claims it’s an iPhone issue but all me stuff is always up to date and have the newest version of the app yep when I go to open china shores it says I need to update to the newest version of the app, which I’m already on. Bunch of other games will start to load and then just go to a black screen. Customer support says my phone isn’t up to date but I’m on newest version of IOS. It’s def an issue with the app now working with iOS as I have seen others with same problems. Overall I like the app as I like being able to build my tier points.WowitsbobVersion: 1.7.2

Not a good casino app at all!I’m sorry to write a review like this! But I deposited 100$ and got an extra 100 for a bonus, was great but.. more then half of the games did not work, and I really thought that the odds were very very low to win! And I think that fare gaming should look into to this online app!! I would not recommend this to anyone until these problems are addressed! Not a good experience at all.. I will stick to my other apps that work fine, and I win some at least once in a while..🤷‍♂️.Monkey-mike25Version: 1.8.2

BonusSo I deposit $40 to get a $20 bonus which expired in 3 hours and they took all of the money I had in my account. They said your bonus expired and we also take the $40 cash you put in. And you can’t do anything about it. Make sure you read the fine print on these rip off artists. My suggestion would be to not play here as I’m sure I’m not the only one who this has happened too. I contacted the Pa gaming commission also..RicovellVersion: 1.9.2

BooooooI thought this place was good, but I was mistaken. They lure you in with a good 1x win, take least half back, and then stuff you from then on out. So really that win you got isn’t really a win at all..AedptVersion: 1.10.0

Don’t fix problemsI love this site . I win often but when you win they lock you out of the game . I have now been locked out of two games. I have called and chatted with Betty and issue still unresolved for over 2 weeks. Tech support don’t seem to knowledgeable. Their response is the games are open and fill out another complaint in 7 days if issue is not resolved. Issue still not resolved..Slacks gnnVersion: 1.9.1

Fair gameplay App is awful though..Compared to other casino apps I do feel that Caesars is the best in fair gameplay. Obviously you will have ups and downs, but seems like it’s regulated well. The problem with this app is it crashes SO much that it’s so annoying to want to continue to play anything. If they would fix the app and put more time into developing it, I would probably play more..Dride0315Version: 1.3.0

Love it hereI had my ups and downs here but this app is extremely fair and fun also they offer Reasonable bonuses every single day and you earn while you play fast withdrawal as well ✅😎.Sko_bopVersion: 1.9.2

Games Not LauchingI keep having issues with new games, not launching. It tells me to update the app. I update the app and the game still does not launch. Examples are Sun and Moon and Gold Cash, and others..ScrokellVersion: 1.7.1

Great improvements!A lot of games to choose from! The look and feel is better than other apps.JW9923Version: 1.3.0

New Games Keep Coming!Lots of new games added over the last few weeks. Love the colors, animations, and easy access to tons of games..CbacciVersion: 1.3.0

Great payouts and much better than other sites.I’ve seen 5 times the payouts than I’ve seen on other sites. This is my go to gaming app!.NomatchformeeVersion: 1.3.0

Great App!I liked the way the app feels and looks. I definitely recommend it..Twice4life!Version: 1.3.0

The App runs hot!My phone gets really hot playing the games. I’ve played on many different apps and I only experience it playing ceasers. If i try to charge the phone will say it has to cool down before charging..XsvxVersion: 1.6.2

Best app I’ve tried out of all the big playersBy far the smoothest and with the best promotions!.Online Slots GuruVersion: 1.3.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.10.0

Caesars Palace Online Casino Negative Reviews

Terrible CompanyI deposited $20 as a new player with a welcome bonus of $10. I won $60 which is great! However I was unable to withdrawal the money to my debit card after several attempts I was blocked from doing so in the app. I contacted support who advised me someone will email me in 2-3 hours. I waited 4 hours and no response, called customer service back and explained the dire need of the funds. The agent was rude and started sighing very loudly as I expressed my issue (this was my 3rd call so I was frustrated however not yelling-yet) she explained there’s nothing she can do so I requested her supervisor or another agent to which she replied no one is above me. I know that’s a lie I’ve worked many customer service phone jobs. After going back and fourth I had had it with her and started being angry and mean. She kept asking if there was anything else I could help with and I replied with yes I need my winnings. We went back and fourth and she hung up on me. Called back and got another person and was crying at this point. They advised me a supervisor would call me back in an hour. I still haven’t gotten a callback. I figured out my bank password needed changed and that was causing the issue but oh my gosh. I have NEVER seen an online casino operate so poorly. Do yourself a favor and download BetMGM Casino or DraftKings Casino. I won’t be depositing again after I just withdrew. Shame on Caesars Palace..Sean KeeneyVersion: 1.7.1

WORST ONLINE CASINO EVER!!!!Please do yourselves a favor and stay far away from this app. I’m such an unfair rigged in my entire life and that’s no exaggeration. Went on a 10 hand streak of the dealer getting nothing but 21s and 20s and 2-19s. They literally make it virtually impossible for you to win money so if you download this app just plan on losing money at a rapid pace.. I’ve never seen anything like it in my entire life. I contacted customer service to get some sort of explanation and was told the “fair and regulated “which could be any further from the truth. You’ll play for a little bit and everything will be fine and then suddenly you will go on a streak of hands that are absolutely impossible to win no matter how you play no matter what you do you are going to lose money. I don’t know how it’s legal for them to take peoples money like this because it’s definitely not fair casino what so ever. I understand you’re going to have bad streaks of luck and are going to lose money sometimes, but this is a horse of a different color no matter what you do or how you play. They’re going to take your money simple as that. somehow I went from being up 300 to being down -500 so I lost $800 in about a half hour not even so if that’s fair regulates you guys then go ahead and try your luck because I’m telling you right now they’re going to take your money and that’s a fact.Uni is bootyVersion: 1.9.1

Terrible Customer ServiceI too have been one of the many customers to receive an email telling me that I’ve won two concert tickets to Madison Square Garden-which was exciting-until later that day I received a generic apology email stating it was a mistake…with no offer of compensation in any form which is unacceptable and really terrible business etiquette. When I reached out to customer service regarding their “mistake” I was told there was not anything they were able to do for me and to check their promotions page. Why would I do that? To win something that they retract several hours later with an “ooops we made a mistake” bare minimum pre populated email? This is the only online casino that offers nothing to their customers that reach out with concerns or issues…and these are issues that are on their end. Let me just add the two concert tickets were for Mariah Carey’s Christmas concert at MSG…that was a significant prize drawing to have won. So to be offered absolutely nothing when it is taken away (once again, ooops their mistake 🙄) is gross. Anyone that was effected should be compensated the equal value of that prize in their bonus account. If you are on the fence about downloading this app this is my own personal experience and may not be similar to others but I’m willing to bet that I wouldn’t be the only one to advise you to skip this casino..Hyphema31Version: 1.6.0

Should be negative starsWorst casino experience there is,I get endless emails saying I have bonus funds available in my account but never do I get them,and when I do ask where they are,I’m told I got the email by mistake or sorry u get nothing and told to like it..then there’s the bonus features I trigger during gameplay,9 times out of 10 the game freezes so u have to back out that’s when it automatically plus them for you and u have to accept whatever they feel which is usually $100 less than u should win,but when u ask about it ur rest assured that it’s escalated to a team that will get back with you and NEVER DOES anyone ever tell you what happened,that’s cheating at its finest..lastly the agents have the ability to do nothing for u but pass u on and rush u to leave,also they take forever to respond which usually isn’t an answer to ur question then ask u if there’s anything else they can help u with(they never help) but u take ten seconds and they disconnect…STAY AWAY UNLESS U WANNA JUST GIVE UR MONEY AWAY!!!!!.Duda9999Version: 1.7.0

So many better apps out thereI’ve played on so many apps and I’ve never had an issue with any of them not even a week on here and I’m getting wrong information from agents. Might not seem like a big deal but I need to trust the apps I utilize to bet my money on and knowing employees are not providing correct information is the worse pet peeve. Since the initial review I decided to give it another go because I love this casino in person and if possible even worse experience. Was playing cleopatra and combinations in bonus that should pay out wasn’t I recorded the whole thing and reached out to customer support and they gave me some bogus excuse that had nothing to do with my issue and I have a video still no help. Will see if I get a resolution other wise I’m closing this account and deleting it. This experience has changed my mind completely about this casino. Please use fanduel or DK do not waste your time and or money. Customer service is horrendous and I mean that truly!!!.Libra 2010 1986Version: 1.8.0

Beware Worst App even worse customer serviceI am extremely disappointed with this casino app. The bonus buys are absolutely absurd as they categorize the amount you deposit and your winnings as casino promos. This means you CANNOT WITHDRAW!!!! When I reached out to their customer support for assistance, they were incredibly rude and unhelpful. Their only solution was for me to uninstall and reinstall the app, which did not resolve the issue. Furthermore, there is no transaction history available, making it impossible to track my activity. I have screenshots of these problems, and yet their support team simply brushed off my concerns, claiming that my account is functioning properly. This level of frustration is beyond words. I plan to write a detailed review wherever possible and submit my concerns to the gambling board in Michigan, as it seems that I cannot receive any assistance from your team..RagesmVersion: 1.9.1

5 star average? More suspect than the payout rate….Don’t be fooled by the 5 star ratings. I promise this app is anything but. Performance aside, I’ve spent more money gambling on these than I’d care to admit, and I promise you this is by far the worst. I’ve spent probably over 400$ and played on slots I know for a fact have high pay out rates and have never won more than 20$ on a spin. The withdrawals take forever. The customer service is basically nonexistent. I’d say you have a better chance at winning the powerball, than you do enjoying this casino. Unless you like throwing your money into a hole and dealing with disrespectful morons any time you have an issue. Take my advice and spend your money elsewhere. I promise DraftKings, FanDuel or MGM are far superior options..Inpatient customer :(Version: 1.9.1

Love & HateReally enjoy the games for the most part, nice layout, but wow do they have some serious issues they won’t get around to resolving. On multiple occasions I’ve received notices that I won a promo or got credit for my loyalty, only to get an email hours later basically saying “oops our mistake, sorry not for you,” or just recently that I won tickets to a concert event, and later saying “sorry that’s for another state” — how is that even possible. Other sites would make up for it with at least more than a “sorry we’re trying to resolve the problems on our end but we appreciate your patience”. Love the games, but hate the problems and lack of loyalty to its members..ZokiPoVersion: 1.5.1

Avoid Blackjack unless you want to lose all of your money!!I played their blackjack game for a couple of weeks. Lost more than I won but it was fun until they decided one day to steal all of my money by winning 10 plus hands in a row multiple times. Any time I raised my bet it was an automatic loss. How are these casinos getting away with stealing all of your money. Blackjack is supposed to be your best chance to actually win occasionally by giving the casino only a slight advantage. Obviously when you win 10 plus hands in a row multiple times there is cheating involved. 4 hands in a row was the most I win and that’s playing several hours. Shame on you Caesars for stealing my money!! Avoid avoid avoid!!!.RefirmVersion: 1.8.2

Others pay out much betterDraftKings and FanDuel Casino still pay out significantly better than Caesar’s Palace. I play many of the same slots across all the major platforms and this one is average at best. For example I played $50 on two different slots at $1/spin and had 0 big wins, bonuses, or even decent line hits…that same investment on better apps will typically yield at least half your money back or several big hits and/or a bonus. I did get a few average hits on some other slots, but not enough to keep me coming back. Same games, but Caesar’s Palace just doesn’t pay out nearly as well as other platforms..Bcdx22xVersion: 1.5.0

Horrible/zero starsI have no idea how they have a high rating , fake reviews. Most of the reviews especially recent ones are horrible, because they are the legit reviews, Caesars is horrible, rigged isn’t even the word, you may get a win or 2, not a whole lot, but that’s it, it’s absolutely horrible!! You can play like 30 games and lose every single one. I’ve given them quite a few chances and they have proven they are a horrible casino ! They are all rigged to some degree some worse then other and this one is one of the worse ones. Deleting this app! Unless you enjoy throwing your money away, I would run fast !!.Jrsygrl4476Version: 1.6.0

Verified all info can’t withdraw 200$Deposited $20 got up to 300$ from the bonuses and then met the wager requirement to withdraw, withdrew to my bank and it said approved, been 2 weeks contacted support they said everything should have gone through and there’s nothing they can do on their end to fix the issue, contacted bank and there is 0 transactions except my paycheck. I am certain I made no issues on my end and even see it’s the same linked card I used to deposit so I’m assuming they’re just not sending money to people who make money off of bonuses and I will be contacting my states lottery commission.OrphuscookusVersion: 1.9.0

Biggest rip offI have seven or eight online casino accounts and this by far is the worst. If I could read it -10, I would. I opted in for the new player first day, bonus match and deposited $300 and and Caesars matched it $300 equaling 600 well guess what any winnings you have in your account or not not yours you have to play up to $9000 before any winnings or yours to keep. The worst online casino ever when you think you are winning it’s not yours. I forfeited almost $600 just to get two other deposits of a total of $35 out of this casino. Very very upset with how they operate be smart and go to Fanduel or any other casino. KA in PA.Ka yellow vetVersion: 1.9.2

WHERES MY BONUSESNever got my Bonuses for all the Deposits I OPTED IN it’s not rocket science that it’s rigged if you happen to download the app and first time you use it you will HAVE A 90% chance OF winning and that’s all she wrote don’t expect another chance one time your first deposit I’m just so frustrated cause never seen a single win and so quick to lose blackjack playing minimum and so funny how shty I feel after being played that’s all my family and Friends say the same BUT I DON’T KNOW WHY I KEEP USING THIS APP thinking just Maybe one day they’ll let me feel lucky GOOD LUCK you’ll know it as soon as u start.Liam elieVersion: 1.5.0

Can’t log onTried to contact the casino why I was kicked off after I hit I tried to log on about ten times they said I have to up grade iOS then said it was the app doing it but it won’t let me get past phone verification. Then why did it let me play for a half hr until I hit before it shut me down . Don’t know who’s to blame but it sour’s me about playing like no one wants to pay out make it hard to get your money. No problem with any other casino. Rate as of now if possible less then zero. Won’t let me send without pushing a star . B S one star.Balls derpVersion: 1.6.3

Deceitful, even for this industryIf you left the bonus, upon depositing cash, your account will be credited perhaps 2X deposit amount. Very typical for all the apps. The bonus will expire at an unknown time. Your cash balance will reflect the total balance inclusive of the bonus and then without warning the bonus will expire, drawing down the total balance. You can receive “customer support” whereby they relay that all bonuses expire and some obscure way to redeem the bonus (75x the deposit amount). None of thr answers will be bespoke to your situation rather general guidelines..KlevklevyVersion: 1.9.1

Will not pay and ignore youI have been trying to get paid for 3 weeks and a half- a every small amount, the customer service is a joke- I have emailed, texted m, called and I get the run around “O someone will call you back” never happens or a supervisor again never happens. I have called a news media outlet and asked the look into this. They don’t respond to emails, and it’s only one number you can call and no one has been able to help in get the same story every time- Please be aware use alternate apps..ISRAEL 12$$Version: 1.5.1

I really wanted to enjoy this appI had a lot of excitement with this app. They offer attractive promos with low wagering requirements. I’ve given it numerous tries, and not once, not even ONE time have I won anything. I couldn’t even win my bet back. In all the times I’ve played I got 2 bonuses, one I won ZERO. Zero on a bonus round, and the other I won $4 with a $1 bet. Frustrating to the point you can’t even have fun playing. Honestly this has been the worst out of all PA casino apps..EFM13131313Version: 1.3.0

TerribleThis app comes in right next to Betly. Iykyk. Dont put your money in here. They will lock it in and you will have no chance at winning it back with these rigged games. I asked their support team if they could point me in the direction of the highest RTP slot approved for casino bonus and they told me they don’t have that information!!! Their live chat is absolutely useless and not willing to look into any claims regardless how many people have the same experience. Go to BetRivers or MGM!.Honestly2677Version: 1.9.0

I WAS SCAMMEDI have been scammed by this company. I used my phone to deposit money into my account. The next day, I could not use my account. I reached out to live chat and they said I had to update my phone to use the app. I don’t plan to do that , also, I was able to use the app with my phone as is. When I asked the live chat rep, she ignored my question 4 times and then said she’s going to end the chat. I need someone to reach out to me and also refund me my money..Bhop0404Version: 1.6.3

I get you can’t win every time..but never?I tried this casino when it first launched in Michigan, never won. Deleted the app and stuck with ones I do win on..usually win an average 1 outta every 3 deposits I make. Decided recently to give it a shot since so many claim it’s one that pays out the most..well, I have just been feeding the beast which makes me believe many of these reviews are fake. Don’t waste your money with this casino..DDShereeVersion: 1.9.2

It’s a hit or miss and most the time, MISS!First started using hit like 800. Then they constantly let me deposit 50 then 100 and so forth. That’s all it’s been ever since lose lose lose lose lose now 3-4 months trying every month or so and still lose. They tried to get me hooked with the win in beginning so I deleted my account DRAFTKINGS ONLT CASINO I TRUST ONLINE! Won 3900 easy never had problems with withdraw DraftKings way to go!.Jonnycakes..Version: 1.6.2

Read reviews firstDeposit first time sign up promised 100% and 10$ on top also 2500 bonus points . I received 10 bonus points only and 10$ the 100% match up they stole 40$. It just disappeared ….. Played out my 100$ deposit won 11cents Betting 5$ bets and winning 5 cents a bet LOL 😂 I’m sure there is much better places to loose money than this place……. I heard they merged so I guess they need the money 💰. Enjoy yourself.Eatme99Version: 1.3.0

Gaming Commission Needs To InvestigateEverytime I use this online casino the same thing happens. I will play and everything will be normal and then all of a sudden, especially when I start to win the app will give a error message or slow down and like clock work I lose my entire bank roll. It’s very hard not to think something is going on with them.Psizzle1610Version: 1.9.0

Horrible. Just horrible.I have multiple casino games and this is the absolute worst. Promotions include having to spend THOUSANDS of dollars to cash out. Customer service is rude. Your location goes out all of the time and you cannot play when you haven’t even moved. And half of the games won’t load. Don’t waste your time, money, and stress. Download a different casino app..NeeeeekkkkkkkaaaaaaVersion: 1.8.2

Scammers worst app everI had $36 left on my account. They took 31 of it off and said that my bonus expired had I known that I would’ve played it all but they only gave me $15 as a bonus so why they take $31. I called and they said there’s nothing they can do about it. I will never play that app again and I would recommend nobody ever play it. They just rip people off..AntdarbtVersion: 1.9.2

Non communicativeI would do this thing where I transfer in money to get the free cash play and just use that to play with. I transferred in 500 dollars to play and received a 100 that I used. They never let me pull my 500 back out I asked the live chat what was going on and 4 days later it went down to 55 dollars… I can’t get ahold of anyone to rectify the situation. Merry Christmas!.The recessionistVersion: 1.6.2

Stay awayWhatever you do, don’t take money out if you win. You will never win again. I’ve been playing casino’s for 30 years and I’ve never randomly chosen games, spun so many times without hitting something. I’m talking 100 spins and never winning your bet back. Statistically impossible. I started keeping track and it’s disgusting..Bre1234567Version: 1.9.1

TerribleTerrible app, garbage customer service. In the middle of a bonus round the game crashed, said to contact customer service. Did that, got no answers except to send me a paragraph about promotions over and over again. What a disappointment. Don’t download this app, go to their competitor and you’ll get a better experience. Never had issues with BETMGM..Joedawg24Version: 1.7.1

Bonus expired Feb 3rdWhen I deposited $50 for the bonus I was offered listed as expiring today, I'd assume that mean 12 am the bonus goes away. Why else would anyone make a deposit? I didn't even play for 35min. Next thing I know my balance is gone. My money I deposited taken. Criminal. Now, I'm done. That's false advertising better buisness bureau..Flower573Version: 1.7.2

Decent but wow lol customer supportIt’s not really worth skipping over any of the main three books. They do frequently misinform customers of concert tickets and bonuses to always say sorry wrong person. Lol then they say hey we are monitoring when they get a bad review but never make it right lol.FvkinMagnetsHowTFtheyWorkVersion: 1.6.2

Unable to withdrawal winningsDeposits work in less than a minute. Withdrawals are all broken. I am hit with different errors for each type of withdrawal I try and their “live chat” just tells you to delete the app and retry. I have several hundred dollars of winnings that I can’t get out of this app..AncientBagsVersion: 1.6.2

Glitching on purposeThey will glitch the online slots so it’s hard to play as it goes in its down cycle forcing you to quit. Then all of a sudden it starts to act normal and start paying. Very very right and should be investigated. It will also boot you off if you have been in your session too long..Cryptoguy21Version: 1.6.3

ABSOLUTELY HORRIBLEThis site is not for a regular gambler, you could buy a lotto ticket and have better odds,,, YOU ARE NOT WINNING HERE. been a gambler for 30 years, some places are money grabs and this is one,,, stay clear,,, update without a doubt this is the worst of the 15 online casinos available for Michigan the worst by far,,HORRIBLE!!.NehincVersion: 1.8.2

Bad customerFirst of all I had to get verified.. I was told I was all set. I couldn’t log in. Tried getting some help. One agent was rude and told me to change my email address. I gave up. I deleted the app. I’ll play on FanDuel no issues with them at all. Very disappointed with ceasers.JuleericVersion: 1.8.4

I keep being told I am not in ONT when I am and I even have turned off the VPN buttonI don’t know if this is a new thing like a bug or ??? or a “ME” thing but it keeps stating “Connection Lost” every half second, and when I would ask support they would tell me it’s one of these things and it would be not likely any of the three things considering I know I am in Ontario, I am not on an unsafe network this is my wifi for me myself and I (at least I don’t think I’m at risk but again you never know:)) or it could be that I need to just download the app but I am 190% sure these three things are not an issue for me. Has the developer heard yet if anyone else having this issue and what can be done to fix it? Thank you in advance for reading my review - We will get to that 5⭐️promise!!!.Mandie999Version: 1.0.4

Do not waste your money here. Betano & draftkings are far better.Guys please do not waste your money here Their games dont work You will never get anything in opt in and get $5 free 😂😂 (it has $125 wagering requirements after opting in and to be honest you will never ever be able to complete more than 5%) Its just a scam Draftkings and betano doesn’t have such requirements Go for those casinos..Jayant kaswaVersion: 1.8.1

No goodWasn’t able to log in after depositing, customer support was terrible. Worst gambling app I have used. Stay away and use anything else..Hunter7564Version: 1.7.1

Don’t give you tier and reward pointsI would give it a zero if could. I played for over hour an of video poker, some slots and roulette. I only received 6 points. Had similar problems throughout the year for the same reason. Don’t get much of a response from technical support. I am told to phone Caesar’s Rewards. Which I received no help. Over the past year I have calculated I am owed at least 1000 points for rewards and tier. That’s why I stopped playing on this app, but decided to give another chance, to find the same problem. I am diamond plus player and a long time customer with Caesar’s, things were very good before, now everything has from the app to customer service has gone down hill. It might be time for me to go elsewhere..SotiracoVersion: 1.5.0

Do Not Play HereCheaters! Literally stealing/cheating you out of your money. Just saying. This casino manipulates their live games to prevent you from winning. They will change game cards and who knows what else. I have proof of this and iGaming Ontario and AGCO are already looking into it..Nyla HushVersion: 1.5.0

Games do not openI would like to give a better review and continue playing but after giving this a try for 2 weeks it has not improved. You cannot open half the games on the app especially IGT games. They want to load but you continuously get black screens. I have checked all my settings and they are in order. I have no idea why some work and some do not. I have done all the trouble shooting steps and yet they still do not work. It is very unfortunate but if I cannot play some of my favourite games there is no point playing on this app..Cap1334Version: 1.1.1

TerribleFalse advertising on promotions customer service doesn’t help at all waiting 2 weeks for a reply. Every other casino app is better than this. Do not download..Niko2395Version: 1.0.4

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