Space Coast Launches Customer Service

Space Coast Launches Positive Reviews

Simple, fantastic app (with room for improvement)Thank you for such a wonderful, well-designed app that makes it easy to get concise, up-to-date launch info. It’s no-frills in the very best way … just the accurate info we need, no complications or distractions, and no ads. I’ve quickly come to rely on it for watching live launches from my Central FL patio and love that the option to watch the live video feed is built right in. The only way this could be better is a text or banner notification option for launch schedule updates OR an option to share to calendars (maybe with a caveat that launches are subject to change), so users can make sure not to miss scheduled launches..Whit808Version: 1.0

Somewhat Useful bur InaccurateThis app is helpful in the sense that shows a chronological schedule of upcoming Space Coast Launches. However, the notification system needs some serious tweaking. I often get notifications that a lunch is about to occur in “moments” only to login to find out it’s 1 - 2 HOURS away. Not sure what is causing this, but if it’s because the launch time possibly got pushed back (not sureBecause I only use the app to know when a lunch is eminent so I can go outside to see it… I don’t follow it on a regular basis), the app should adjust and not send imminent launch messages when it’s many hours from the time the notification is delivered..Saddened to "Update" breakVersion: 1.0

Needs workApp does what was intended to do which having the information for users of upcoming launches. The problem is that even a day after a launch has taken place, it will still be underneath the “Next Launch” part, so unless you are actually looking at the time and date and not followings what the app says, you will think there is a launch for that night when in reality it happened the night before. Also, notifications are wrong. It notifies me with a “launch today” or “moments away from launch” when the launch is not until a day or two later..TheDubyTheBestVersion: 1.0

Great and informative, but rarely can get it to openI love this app, and being able to stay up to date with launches. And I love the push notifications that give you a heads up about launches. However, I have a major issue even getting the app to open, it’ll often stay stuck on the main loading screen. If I delete and redownload, it’ll open fine, but I can’t get it to open anytime after that. My mom who has the app as well doesn’t have this issue, so I’m not sure what’s wrong..Sixela.veggieVersion: 1.0.24

Easy to UseJust in the few minutes since I downloaded the app, I’ve been able to easily find launch times, reason for the launch and previous launch information! Looks like this will be a great app to have!.AmyasdfVersion: 1.0

No video. Been getting error since last two launches. Says try again laterNo video. Error. Says try again later. Been this way last two launches. Please check.Wells58Version: 1.0

It has stopped workingWe were really enjoying this app to keep track of the launches. It was great! But lately (since the last update?) it will work one time, then crash the next. I have to delete the app and reinstall so it will work one more time. Then repeat. Our iPhone is up to date. Please fix..N.Mc.Version: 1.0.24

It works for meIt’s great for staying updated on launch times. Launches get delayed all the time. I don’t have to sit around waiting for a launch that isn’t happening when it was originally scheduled..DulcieCVersion: 1.0.27

Videos stopped workingThis used to be great, I could watch the video while simultaneously watching for the rocket from my yard. Now the video doesn’t work anymore, very annoying. I like watching the rocket return but can’t do that anymore either. Please fix the video!.BbohioVersion: 1.0.30

Inaccurate push notificationsI’ll get a push notification telling me there’s a launch “in a few minutes,” but when I open the app, it shows that the next launch window isn’t for several hours..Marcela E.Version: 1.0

So far so goodGot this app based on LaunchConsole going away. At first I wasn’t getting the same launch notifications. But after a few days they started coming thru..MattsotaVersion: 1.0

Live videoThe app is easy to use and is useful. I have had the app for about two years and when the government had a shutdown the live stream stopped working. Good app but you won’t see anything as far as a live stream.SgtCarter1Version: 1.0.30

Love the new look!Great app revision. Cleaner interface with better graphics. Also more intuitive imo. Glad I downloaded this bc I love staying on top of the launches for viewing!!!.Treasure Coast FLVersion: 1.0

Link to livestream after updateAfter the latest update the link to the livestream doesn’t work. Schedule and Notifications are only worthwhile parts of this app.BJ real initialsVersion: 1.0.30

Space Coast ApprovedThe app works great and doesn’t ask for any personal info. Launches change. Get over it 3 star reviews!.A username 1234Version: 1.0.30

Good appAccurate launch schedule. The compass feature is wonderful.Srg-Version: 1.0.30

Clean and uncluttered informationWe love the look and function Well done!.RG SaidsoVersion: 1.0

Amazing appKeeps me up to date with the local launches and is so easy to use.The_Slim_1Version: 1.0

Notification Timing OffAre notifications set to pacific time? I’m eastern and they are generally 3 hours ahead. Cool app for scheduling and launch information!.B-rad311Version: 1.0.28

What happenedWas a great App now it lists the launches can not view get the spinning circle.Lk nyVersion: 1.0.30

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Space Coast Launches Negative Reviews

Timing is terrible.Either I get a notification that the launch is happening in five minutes, then link to the video which says 19 minutes, then I miss the launch all together. We can see the launches from our backyard. I wish the video information was in sync so I could learn about it while I’m waiting for the launch. The app is not very accurate as far as timing to view from the space coast..DebbiejohnsonartistVersion: 1.0.28

The old app was betterI had the Launch Console app and it was great. The format and display was cool— felt like I was part of the space crew preparing for launch. It notified me when a launch was scrubbed, still on, minutes away, and the compass told me exactly which direction to look. The compass even buzzed and highlighted the “engaged” look when I was facing the right way. Then I got the dreaded notification that the Launch Console app would be dissolved, and I need to download this app. It’s terrible. I don’t get any notifications. It’s hard to see when a launch has been scrubbed. The compass feature is constantly malfunctioning— every time I open the app, it tells me to face a different direction. I nearly missed a launch because of this. It doesn’t look nearly as cool. There’s no settings feature to adjust notifications or anything. The only benefit this one has is that it gives you a lineup of upcoming launches. The old app did that, too, but it was in different tabs and kind of hidden. I’m going to look for a new app. I loved the old app so much because I would always get the news before all my friends. I don’t know why they changed things..NeedingHisHelpVersion: 1.0

Bring back Launch ConsoleI’m not such which 2-bit Brevard County politician got their teenage nephew to build this app for them, but if they thought this was even remotely an acceptable replacement for the fast, intuitive, and beautiful Launch Console app they should be tarred and feathered before being run out of town. The video player is junk, the notifications announcing that launches are “moments away” show up an hour early, and the UX looks like a web designer from 1996 laid it out. Y’all need to call the people who built the Launch Console app and beg them to come back even if it means giving them your beach house every Memorial Day, Fourth of July, and Labor Day until we put people on Mars. Thank you for coming to my TEDtalk..Dadoree12Version: 1.0

Not as good as the old appJust missed viewing the launch. The app sent an alert letting me know there was a launch soon but the live stream wasn’t working and there is no countdown feature. Pretty bummed, we caught a bit of it before it went behind a cloud. If there was a count down feature like the old Launch Console app had we wouldn’t have missed it. Launch Console was much better..CoggsincVersion: 1.0

I really like the idea of the app but..The notifications i receive are not accurate and updated as they should be. When a launch gets delayed it still will send a 5 minutes until launch notification for example. Some tweaks and updates to this service and i see it being a 5-Star!.Austin_0919Version: 1.0.24

So disappointedThe app never updates when a launch is cancelled so it is so frustrating. I thought that the watch video was more accurate but tonight every time I checked it there was about 18 minutes to launch . I finally got frustrated sitting in the driveway with my 92 year old neighbor, who was so excited to see a launch that I had do a google search to find out for sure that it was canceled UGG.B4youVersion: 1.0.28

Deleted - it’s a Space DudNotifications aren’t timely but continued coming to my iPhone even when the app itself was completely blank. I would open app and literally nothing would happen but a blank screen. The first few times I used the app I thought it worked fine. I’m looking for another option now..Johnnybananas911Version: 1.0.24

New update disasterI loved the previous version of this app and we used it all the time. It required me to update last week and now it won’t open. It immediately crashes and I can’t use the app. The 2 stars is because I really liked the app before the update..MeaBriVersion: 1.0.28

Options goneI really enjoyed this app about 10 months ago when I could hear the countdown and see the lift off on the app. But now I can no longer see or hear the lift off. I don’t know what happened why this is no longer an option. I am able to click on “watch”, but nothing shows up on the screen..KissMyBlissVersion: 1.0.30

Live feed Always unavailableLast 11 times I was unable to view in app. Always starts with a countdown tens spins either you find out later it was scrubbed or in flight The most frequent complaint is the live video failing to load, showing only a black screen or a spinning circle, even after restarting or reinstalling the app..ZwaanmanVersion: 1.0.30

Useless if you want to see a launch.Sure you can load it and see all the future launches but…when you want to watch countdown and see the actual liftoff and video feed all it does is spins like it’s trying to connect. It’s been that way for months well before the Artemis launch. You guys sure you got enough bandwidth?.AppleJacktheOneVersion: 1.0.32

NotificationsWhy does your notifications say a launch is about to take off when it is showing the time when the launch window opens, NOT what time the launch is actually scheduled to take place???.TriplesajkVersion: 1.0.28

UselessHello! Anyone in Brevard County reading these reviews? This is a completely useless app. The notifications and launch times are not synced, the video never works, and the graphics are horrible. What was wrong with Launch Console that you had to ruin the whole experience? Bring back the old app or just forget the whole thing!.FsudebbieVersion: 1.0

No longer worksUsed to be my goto app to see all the launches. Worked great and we told many people to download it, and everyone loved it. But for the past couple months, it no longer plays live video during launches? It just spins a white circle on a black screen and you miss the action. Please fix!!!.AaronI18Version: 1.0.30

Great concept but doesn’t workI love the idea of this app! As someone who enjoys watching the launches i was thrilled to see this app. However the app has not worked at all. App continues to crash as soon as you load in. App haz been deleted and reinstalled with no changes..Stephen 19Version: 1.0.26

HorribleApp never is on time with launch’s. It’s always 2 hours early also doesn’t give a notification for when the launch is about to happen it’s 2025 get it together.Stunermd23Version: 1.0.28

No longer able to watch launchesFor the last two nights I have not been able to watch the live coverage. After I click in the Watch button I get an error message. And error has occurred. Please try again later. (Playback ZfKYk0iR8MbXIPFI).Metro man plusVersion: 1.0

Last 3 times were wrongBad app. Still getting notifications telling me launch will happen in a few minutes. It actually occurred as scheduled last night. 3rd time this has happened in the last couple of weeks..LCG4321Version: 1.0

Lots of issuesThe app was great.. when it worked! Now whenever I open the app it immediately crashes. I’ve tried updating, redownloading the app, everything.. and it still won’t open for me. Sad because I use to check it all the time for upcoming launches!.Lrn1719Version: 1.0.28

Doesnt openThis will no longer open on iOS 15 or for whatever reason!? Was great when it worked, I still receive notifications from it..""/"/"Version: 1.0.26

Keeps CrashingWas really useful. Since last “bug” fix I must remove the app and reinstall every time I try to look for a launch. Sometimes must be reinstalled several times a day. Like today it would not open three times..Bluebird0125Version: 1.0.24

Is there a launch or not?The app either doesn't notify when there are launches but notifies me that a launch is "moments away" when it took off the night before. The old version of this app was so much better. Now I've missed so many launches..Aenchk9Version: 1.0

App is Almost UselessThe live feeds do not work. Updates on launches occur AFTER a launch. This app used to be good but is now useless. You would be better off tuning into the one of the networks. Absolutely disappointed that the ArtemisII launch was so poorly covered..BuggsMaloneVersion: 1.0.30

Who’s bad decision was this?Wow, completely amazed at how BC could take something good and completely ruin it. I have used the Launch Console and shared it with friends and family for a long time. I won’t be using the new app, and I am slightly motivated to rebuild a Launch Console myself..B4sshVersion: 1.0

I love this app but now it only crashes when I open itIt used to work great then a few weeks ago it started crashing when I attempted to open. I have tried deleting and reinstalling, updating, etc. Nothing…too bad..M MeitznerVersion: 1.0.26

Works worse than the previous appThis replaced launch console and it doesn’t work. The notifications don’t work and the live feed errors out. Please fix because the last app worked better..The color 7Version: 1.0

App malfunctionFor months now the app will not show the launch from liftoff to booster return, just spins. I enjoyed watching the visual of the launch if I wasn’t able to watch it from outside. I have removed and reloaded the app numerous times, no audio or visual..Nit53Version: 1.0.30

Worst App!I miss the old app! This new app freezes all the time. Most of the time it will not open. I can never tell when the launches are happening. It’s so bad. Why even have an app if I get better information from Wesh2. That isn’t saying much..Tans12345678Version: 1.0.24

Not worth the troubleThis app is terrible. It only reminds you when a launch occurs. The previous app Launch Console was fabulous. You knew and could watch the launch on your screen. AND THEN you could use the compass to follow the rockets path. This app is terrible..Miamigrl37Version: 1.0.28

First version was 10 times betterThis app constantly crashes if you can somehow manage to open it. Almost never works. The version before it was much better.BackflopVersion: 1.0.28

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