Death's Door Customer Service

Death's Door Positive Reviews

Great game! 4 stars for one reason…I think this game is fabulous, a perfect candidate for mobile, that plays fluidly and is a lot of fun for a mobile game, with no pay 2 play nonsense or an in game store, it truly feels like a AAA experience on mobile. However, my one problem that hopefully Netflix or the Devs can fix, is that while my Razor Kishi V2 controller works great, the game doesn’t seem to recognize the buttons and so every control prompt just says “none to do this” or “press none, then press none to roll attack” which gets confusing. Certainly not a dealbreaker but shouldn’t be too hard to fix..Zaek_Version: 1.2.4

Incredible game!Netflix, you wonderful buggers. I’ve been playing this game on my Switch for the past year and a half. It is definitely my favorite indie game of all time. So when I heard that Netflix was bringing it to mobile devices I was like “UWAHH?!?!” This is the last thing I would have expected from Netflix, but BOY am I happy they did it. This review is more about the mobile gameplay than the actual game. The game is incredible and I highly recommend it, especially if you like Zelda or Dark Souls. Look, I’m a Switch player. I don’t play mobile games. But I just HAD to check out Death’s Door on mobile. The mobile gameplay is surprisingly smooth. I still struggle with it, but I’ll adapt eventually. This is just a me thing. The game’s performance is slick and has virtually no problems. Aaaand that’s pretty much it. To summarize, Death’s Door is an amazing game and this mobile port is surprisingly great. Thank you Netflix, my respect for you has risen..Rhettoe1329Version: 1.2.0

Controller Support + Graphics settings 🙌Netflix is killing it with these games, they have been dropping console-quality games on mobile with cloud saves that seems to work perfectly. Death’s door is a neat little indie game, it only released on PC/console just a couple of years ago. It’s kind of souls-like/hack and slash game with an isometric perspective. It’s very fun, somewhat challenging as you progress through the game. The art direction is excellent and the sound design is quite good as well. I was very, very pleased to see that my Razer Kishi V2 worked on my 12 Pro Max. All mobile games should support controllers, but unfortunately most do not. I am just happy this one does. There is also a graphics setting, on my iPhone and M1 iPad, there was a “balanced” mode and a “performance” mode. The balanced mode is clearly higher resolution, with performance mode looking soft and less detailed. I tested the game on a budget phone and only the performance mode was available, so some older iPhones/iPads may be the same and not support the better looking balanced mode. I love seeing proper console games shipping on mobile with controller support AND graphics option. Keep it up Netflix!.JedimindtrickonyouVersion: 1.2.0

Controller button labels "NONE"I just grabbed Death's Door for use with a Backbone One 2nd gen controller on my iPhone 15 Pro and old 11" iPad Pro. When using the Backbone controller with this game, the button labels for all controller within the game show up as "NONE" as if the game has no idea what controller is in use; however, the controller seems to work regardless (although I have no idea what buttons are for what since I've never played this one before). This seems specific to this game + the Backbone One controller because a) I've not seen this behavior with the Backbone in other games and b) the button labels show up properly in Death's Door when using other controllers, e.g. an Xbox controller. Please do the needful here and fix this. :). Cheers..AnecbsVersion: 1.2.3

Great game, lots of crashing on iPad ProIt’s like old skool Zelda had a baby with Hollow Knight. The game setup is more Zelda-like, but the setting reminds me a lot of Hollow Knight with the music and graphical style. My biggest complaint is the game regularly crashes. And then I need to log back into Netflix every time to play. Not a huge deal, but it’s super clunky. Netflix, cache credentials for a period of time. Geez, what year is it?.Grove MountainVersion: 1.2.2

Fun! atmospheric! Wish it had better backbone supportAbsolutely loving what I’ve played so far (1hr in). It works with a backbone, just seems to freak out the button prompts. It will show “no ne” instead of the button. Not a huge deal just makes learning a little more difficult. Very cool mood this game sets. Combat is enjoyable with controller and the world is interesting to me..GhostINVINCIBLEVersion: 1.2.0

Great game, one problemI would put five stars but I didn’t so this could get some attention (hopefully) This is a great game, the only problem I’m having is that whenever running, I’ll accidentally drag my finger over the menu button. This happens a lot, so it’s kinda annoying Great game!.BrehIdklolVersion: 1.2.2

Good gameThe game is good, but my complaint is the saving for the final boss. There might as well not be a save spot because you could die at the final gauntlet and get sent back to the first, which is really annoying. Really, the whole saving mechanism is faulty throughout the game. I legit had to replay the ENTIRE game 4-5 times with different percentages because of the game crashing/and having to sign in repeatedly (never missed payment btw) ...K.Johnson.Version: 1.2.3

This is by far the greatest mobile game of all time🥇Anyone complaining about this game is an idiot since the real price is $25 for a game that’s better than 95% of $60 games, but on mobile it’s FREE there is literally no complaints for this Masterpiece that’s FREE on mobile, I would honestly pay $70 for this game thats how perfect it is. If you disagree, GET A JOB‼️😭🙏.Bat-Mite1Version: 1.2.0

Charming Zelda-likeReminds me of the golden age of 2d Zelda presented in a modern package. Button prompts don’t display correctly for my backbone controller, but controls are intuitive enough to figure out (although not customizable). No clue how the touch experience is but I’d imagine it’d be hard. I need a plushy of the player crow now..PhranklesVersion: 1.2.0

Mobile Game of the YearThe game was so amazing. And I wish there were more. When you guys make the next one. Will you plz let me know. The game’s puzzle and story line made my 48 hours a bliss. This game is amazing and should be awarded for their creativity and hardwork. Cheers to Team Acid Nerve 🍻 🥳🍾🎊🎉.ThoughtMongerVersion: 1.2.4

A tiny GlitchIt’s an absolutely amazing game only problem is every time I try to fight the final boss he ends up going through the floor or over the edge of the map 1/10 times it isn’t the worst it’s just slightly annoying.OOhdjdjfjeurVersion: 1.2.2

Absolutely incredible game.The graphics, the brilliant music, it’s all fantastic. I’ve been playing for days. I like going back once you get a new ability and finding all the hidden areas and items. Really captivating..FlightlessCupidVersion: 1.2.2

In my top 5 iOS games so far. Super polished.Really great! Btw, you can change the positions of the controls and menu button using the gear icon in the menu, then select reposition controls..Brandon.IrwinVersion: 1.2.2

BeautifulIt’s a beautiful game. Good gameplay, excellent art direction etc. my only issue is I keep getting kicked out and have to log back into my Netflix account to resume playing, which is a shame, because this game is great..TriptweezeVersion: 1.2.0

Fantastic game full fledge game worth your timeNetflix going out and adding these indie games is a killer idea. Honestly making the increase to my monthly worth it if they keep adding games like this..RunFaster5150Version: 1.2.2

Crashes on iPad ProAs mentioned by others, the game randomly boots me out to the Netflix login screen. It’s incredibly annoying. The gameplay is incredible when not being interrupted..VoiceofthebigjbVersion: 1.2.2

Amazing game, poor optimizationGameplay is amazing, but even on an iPhone 14 Pro Max with the low graphic setting (Performance), the framerate is not smooth. It’s decent enough to play the game, but it’s bad enough that I notice it often..SzeiVersion: 1.2.3

Crashing and restartingI’ve gotten about a quarter of the way through every time I start and then when the game crashes or if my phone dies it loses all data. It’s super fun up until that happens and you have to restart..Pdog1333Version: 1.2.3

Great game!I love this game, it's super fun and the concept is great. the only thing is that i cannot exit the inventory/weapons/setting menu. i do not think the X works?.Aurelia1222Version: 1.2.2

Great gameNever played it on console. Works great on my 13 pro max. No issues at all. Would be nice if I could play it on apple tv with a controller. If you like rogue like action games this is a hit!.KaijunnVersion: 1.2.0

Change the virtual joystick.The virtual joystick is the worst I have ever seen in a mobile game, it’s too small and I find myself not moving because I’m a hairs width from the tiny joystick. At least add the option to change the size. Or add controller support..Grimm8326Version: 1.2.2

This is great!ITS SO COOL!!! Also the first boss was so tough but I finally beat it!!!!! Also could you give me a hint on beating the part in the lost cemetery where the enemies are coming out of the portal door thingys?.ZiximonVersion: 1.2.0

It’s actually incredible.One of the best games I have ever played. Even the OST is perfect. It’s an embodiment of what gaming should be..No unsernames availableVersion: 1.2.4

Great, with a catchWill update when/if fixed. Touch controls, especially directional, are iffy, and sometimes lock. Attempted to fix by using a controller (8bitDO SN30pro). Bow will draw….but not actually shoot an arrow 🤷‍♂️.Kevin00042Version: 1.2.4

This game is so cool. Needs controller supportPLEASE! I can’t take dying from missing the button I tried to press anymore or I will go buy a pizza.MooglejoeVersion: 1.2.0

Full controller supportLiking the game so far, but it needs full controller support..WebslingaVersion: 1.2.0

Poor performance on 14 ProThis game runs at sub 30 frames per second on an iPhone 14 Pro. Also the controller icons remain on screen when using a Backbone. This port needed more time in the oven..RivalsanVersion: 1.2.0

Amazing gameThis game hits every criteria, amazing graphics,amazing visuals,the story,npcs,and bosses I love this game I recommend it if you like Legend of Zelda.DagandsVersion: 1.2.0

Great - Support Backbone!Love this game. Only thing missing is support for the backbone game library.Matt FletcherVersion: 1.2.2

Great gameLoved it all the way through.LivingfortodatVersion: 1.2.2

GreatReally fun game. 10/10 world birb again..Dylan9265Version: 1.2.2

Great gameDo not play this game without a controller please for the love of ! 😄.Malikgray2250Version: 1.2.2

Great gameThis is probably the best game Ive have ever played.Nicholas RittenourVersion: 1.2.0

Stuttery MessThe game looks amazing and gameplay can be fun, but the game hitches and stutters every few seconds on 14 Pro Max. It’s in desperate need of a patch..Hman93Version: 1.2.0

Coolest gameDefinitely the best game i’ve played. great story line and has some fun challenges. sad that it ended..BugghettiVersion: 1.2.2

BugsFix the bugs.HithiibVersion: 1.2.4

Amazing game, works with iPad controller appsAmazing game.17GodlyVersion: 1.2.2

Controller SupportPlease add controller support.RawassflacoVersion: 1.2.2

ContrôlerNeed backbone prompt support it’s quite bad seing NONE everywhere.Z0ggVersion: 1.2.2

Audio won’t workThe combat and art style are great but the audio is broken.BhvgvvydVersion: 1.2.2

Great gameThis game is addictive! I finished it and it felt so satisfying! Very interesting and challenging you never know what’s happening! Definitely enjoyed this game!.NxksheeisbVersion: 1.2.2

Controller supportWould be nice if it had native controller support so it would work with backbone app.Ms123yybVersion: 1.2.2

IncredibleFirst game i’ve finished in a very long time, it was very fun and challenging. The graphics are beautiful, the audio is amazing, the gameplay was so awesome! plot was wonderfully thought out and well written, i loved the frog kings funny long name title, i love potheads name, i love the gravediggers comment about betty the yeti, I love the philosophy on death and the fact that (SPOILER DO NOT READ) deaths name appeared in the same way that happens when the character dies, i love that i’m playing as a CROW! and i get to collect shiny things and have it part of the story line, i love the puzzles and figuring them out!! this is just an amazing game that had soul in it (haha) thank you to the game creators, i can feel the effort that was put into this game and it is absolutely wonderful :) bravo!!.ChewychewerstonVersion: 1.2.2

Such a great game but…I was really enjoying this game but every time you have a boss battle, they are never ending and way too hard. I keep dying and not progressing through the game. Gets very annoying. Just when you think you’ve finally defeated all the bosses in a level (after dying 100 times) there’s more…. Too frustrating for me to continue playing >:(.NinjaBeckyVersion: 1.2.0

FantasticGreat graphics, game challenging enough, long gameplay which I love and great story!.Bbrwna4eVersion: 1.2.0

THE MUSICGreat game, with awesome music. Works with an Xbox controller and I recommend using one. Can’t believe this game is free with the Netflix subscription..OrpamailVersion: 1.2.0

AdorableI loved the graphics, they are so completely adorable and well coloured and animated, the crows are so well done. The mechanics of fighting and moving took a second for me too get used too, but after I got it I haven’t been able too set the game down. Overall an amazing game, and one of the best Netflix ones I’ve seen yet..TeathecatVersion: 1.2.0

Amazing, we need more games like this in iOSFun, challenging with decent touch controls Minor frame rate hiccups but hardly noticeable Would recommend.OtteryYoungVersion: 1.2.0

C un soûls likeSi vous rager vite, ne jouer pas à ce jeux même si il est insane.St4rk0vskyVersion: 1.2.0

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Death's Door Negative Reviews

Bugs galoreLooks like a beautiful game, from the little I played. Had trouble getting it to open. After uninstalling and reinstalling, it opened, but the button prompts are broken if you’re playing with a controller. It just lists “none” for every button prompt. I’ll try playing it again after the bugs are fixed..TheselfproclaimednerdVersion: 1.2.4

Subscription only 👎I enjoyed Death’s Door on console and had every intention of playing it on mobile, but the Netflix subscription requirement is garbage. At least offer the option for players to purchase the game outright (á la Game Pass); surely that’s better than getting no money at all, which is what I’ll be shelling out to play Death’s Door on mobile until this terrible business model offers more player options..ZTLaidlawVersion: 1.2.0

Controls are horribleI’m going to chalk this up to being on an iPhone SE, but this has some of the worst touch controls ever. It constantly goes in the wrong direction causing me to die or completely miss. Using a backbone controller has been the only way to enjoy the game, but it limits when I can play it. At least give us the option to increase the control sizes in accessibility..Kid HereticVersion: 1.2.4

Buggy port for now. Game is awesomePerformance is laggy even on an iPhone 14 Pro Max. Also, controller support is buggy. Will not get rid of on screen controls, and all the button prompts say “none” instead of the button. Port Needs some work, the game itself is awesome..Kpicko01Version: 1.2.0

Needs WorkI expected the game to pair well with a 13 pro max and backbone controller (PlayStation model) but the framerate keeps lurching downward and none of the button prompts display properly (they all say “NONE”) - fix these things and I’ll give the game another go!.GreybrickVersion: 1.2.2

Can’t Log InI can’t even get in the game because there’s an error every time I try and log in. Usually it just automatically connects but this one did not.AveryIsAwesomeVersion: 1.2.2

CmonCan’t even close my phone for 30 seconds before the app resets for some reason. Lost a good chunk of progress because of that and now I lost all want to play the game.JustKidding1117Version: 1.2.2

Problematic navigationFirst fight I kept getting on of the store displays showing crystals I don’t have. Navigating is a real pain, deleting this waste of time!.SuperShoeDivaVersion: 1.2.2

Says i have zero shards when i found at least 6 of them?!?!Anyone know if this is a glitch ? I want my shards !.I'm not a cheapoVersion: 1.2.2

👎👎.Wolfpupcake24Version: 1.2.3

Inscription obligatoire ☠️🫵👎Ne perds pas votre temps le jeu demande un utilisateur Netflix payant des le début il n’y a pas une option de crée un compte gratuit 🆓 ☠️☠️☠️ vous perdre votre temps ne la télécharger pas.MohacherrVersion: 1.2.3

Looks fun, but…Since I’m not an avid gamer, I could have used a bit more tutorial. I like the style of tips written on the walls, but the first boss was a challenge I didn’t expect so early, and after multiple trial and error deaths, I'm still not sure if defeating it would collect the soul or if there was something else I should have done that I never figured out. I’ll never actually know, because the difficultly is a bit too high for me, and I couldn’t see any way to tell if what I was trying was effective other than a bit more red on it when it was charred. If there was an easier mode I would have definitely continued with the game..DnelleckVersion: 1.2.3

Great storyline. Too challengingThe storyline is amazing, I love going around to find all the hidden things and the way the levels and rooms connect is great. But I’ve spent 9 hours trying to get past the witches mini boss levels and I’m going to have to give up. Even with spending tons of time levelling my dude up I can’t seem to get fast or strong enough to win.BsisbxksbsiVersion: 1.2.2

Great game - keeps crashingI downloaded this game as we are flying. The game was GREAT. And then it crashed. The game then asked me to resign into Netflix - when I signed back in- crashed again..NhasperVersion: 1.2.0

LameLooks good but gameplay is crap. Pass it by..VargUlfrVersion: 1.2.0

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