Potion Permit Customer Service

Firstly as someone who loved Palia in the past and wants to get into Stardew but can’t really get into it this scratches the itch in a big way! The graphic style, music (repetitive, but easy to listen to) the relationship building and the puzzles are all so engaging and has me constantly taking an hour or so on the mobile version. My ONLY gripe is sleeping being the only way to save is a big downer. If I leave the game for like 2 minutes or have to take a phone call, even if it’s a short one it closes and I have to start that day over and when you’re in the middle of the night cycle it’s VERY frustrating. Currently taking a short break because of it, I’ll be back into it soon. If there was a small auto save somehow like saving every 30 minutes or when you accept/finish a new quest would be a great feature. Other than that this is one out of 2 games I’m currently obsessed with and appreciate that the team put so much love and hard work into the development of this game!

I absolutely love this game and think it’s so fun & cute, but I have a couple issues with it. I am playing on the iPad Pro 13 inch and the UI doesn’t fit properly on the screen. Buttons are constantly off-screen or overlap each other in the UI, chat bubbles go off-screen, dialogue gets cut off, etc. and it makes it very difficult to play. Also, I seem to be encountering a bug where the thumbstick control gets stuck constantly and the only way I can seem to fix it is to enable the floating D-pad, which I do not enjoy using, or go in and out of menus until it decides to fix itself. Overall the game is fun, I just wish it would fit on my screen!

Ist hour of game play will have me playing for many more. Story line is fun with some build ups and resolutions, so good pacing. Quests don’t lock your access to locations right away, which can be used later for suspense and new challenges. You get the freedom to look into shopping for items from the start. Text font is a bit small on the iPhone, but still readable. Mechanics are easy to use, when moving through inventories, and real time movement to fighting scenarios. Staying outside of this game, while leaving it running, cuts out the sound permanently upon return. I have to completely shut down and restart the game; however, that may be the iPhone at fault. I stay in the game mostly, so my 5/5 rating is also here to stay.

I got this on PC and loved it so much I got it on my iPad so I can play on the go or relax in bed. The only thing I noticed is the relationship status bar doesn’t show after you talk to someone, and when you use the controls on the iPad the icons tend to overlap unless you use a controller. So far I haven’t noticed anything else, I hope to see future updates! (Also I hope Derrek can one day be a datable character!)

I love love love this game so far!! Super cute and fun to play, not super complex, but definitely has a challenge to it. The only problem is that my game crashes like every five to ten minutes, which isn’t enough time to play then sleep and save the game. So everytime It crashes I lose everything I just did. Really wish that they would fix this/give us an automatic save button.

Love the game! However I play on the iPad and it seems like some of the menus are not fit to the screen I also have run into the issue where whenever I try to upgrade my tools I get stuck on the screen as the back button doesn’t work. Again love the game but wish these issues would get fixed.

Great game, great atmosphere, and great to just relax and sit back. I personally like this more than other games I’ve bought on the App Store. Definitely got to buy the complete edition when it comes to X/S. I was always on the fence about this game, until I decided to buy it. For $7.48 you get a complete game with the DLC. Can’t wait to see how this journey turns out!

I had a good time with the game and appreciate for the hard work of develpers team. But just mt taste: I very dislike the design of the app icron. It’s not my plate at all, even inside gaming graphic is beautiful and worth my time. But it will be so good if the app icron can be as beautiful as the game inside ( the design style) . Just my taste. Still I wish the team a happy new year!

This game is great! However it crashes all be time. And I mean ALL THE TIME. I’m barely able to progress due to this, and my patience has already worn pretty thin. I don’t want to spent 5 minutes to load the game before playing for 3 minutes and it crashes. At the very least, give us the option to save whenever versus just when we sleep

When i get to the point where i need to get the stuff in the forest (second task in game) it crashes every time quite annoying tbh and gotta restart and so far havent been able to complete it since it keeps crashing so plz fix otherwise looks fun

IPhone 13 Pro - been waiting to play this on the phone for a while now, and I’m having a decent time. However the material depot doesn’t show a button to confirm, and the back button is barely visible. I’m hoping I don’t run into more issues.

Fun rpg with no micro transactions, its version is behind the pc version but still a good and fun game. I play it on iphone 16 pro and Ipad mini, 6th gen with no issues. Graphics are very good and controls and controller support are done very nicely. Please devs, update the game to the latest pc version please.

This is a fun game, a lot like Stardew (although it shouldn’t be more expensive imo). There’s a lot to do in the beginning too. Things I wish it had: a way to save progress without going to sleep and more patients in the clinic.

The game is fun on the PS5, so I bought the mobile version, but it keeps crashing within ten to fifteen minutes when I play on the iPad. I'm looking forward to getting to play once it's more stable, though!

This game is adorable! That said, the idea that you can’t save your game mid-day is ludicrous. And a lot of the text is small/hard to read on iPhone. Please fix!

The only problem is the controller pad doesn’t respond by touching the screen I can only roll, open the bag and menu I haven’t have any issues of having game crushes.

Super fun. Took some time to complete. When I got stuck I was able to look it up. Not very customizable. But super good for an RBG. They don’t make many games like this anymore. Happy to have it.

I am thoroughly enjoying the game! The loading screen takes a bit long to complete though. Other than that I have no complaints!

At first I played, there’s language simplified Chinese. But the second time I played, there is no choice of Chinese, where is it?! Pls!

Lol so fun kinda hard to understand that control and power of being a chemist guy?

It’s really fun and cute, but the crashing is getting on my last nerve! i’ve had to replay almost entire days because it crashes and doesn’t save. i can never make it past 2 game days before it happens. i’d love to play the game more but i really hope they fix how often it crashes

Hi!! I love the game but am curious as to when or if more ramble interaction will be added and is there any future for creating a family?

It is a game for people who want to enjoy time alone. Pretty harmonic and nothing so thrilling inside. If you are a player who seek excitements, this isn’t the game for you. If you are an introvert who eager for a calm and peaceful life, go ahead!

This is a very fun game but it keeps crashing please fix this I really would love to play this game. I would give it 5 stars but like I said before it keeps crashing.

I love the unique concept of the game. The story is good so far. The music is also wonderfully calming. However, the backpack and all other menus still open FAR to the side, making them impossible to use. Once opened, the button to close the backpack is GONE. So far to the side, it’s off screen. I literally do NOT open the backpack anymore, it’s honestly not worth it, cuz the only way to close the bag, is to close the game. But that also means losing progress, so not worth it to open the backpack.

I love this game, I’ve been playing it since launch. This is my favourite type of game, reminds me of Harvest Moon but with an alchemist twist on it. Really enjoy the characters too, they each have there own personalities and problems. The developers did a fantastic job with this one! Also the controls work really nice with an iPhone, I’ve had no issues at all since I started playing. A really well made portable cozy game.

Good game! Even the controls are good! One problem is it takes a while to load the game! And maybe 60fps option will be nice!

This game is ok, and can be pretty engaging at points. It just feels like it’s lacking a lot of the love and detail that makes games like Stardew and Fields of Mistria so excellent. There is a sense of hollowness to the world and the repetitive gameplay and simplistic / unnatural dialogue. I don’t know any of the characters well enough to have any interest in romancing them, except for maybe the bath house owner but she isn’t romance able (I guess she’d been deemed too old?) Feels like the developers were checking off boxes vs trying to make engaging gameplay. One example, healing people is supposed to be the core of the game but makes up a tiny fraction of the gameplay and seems to have little impact on the story or other activities. Really not a fan of the rhythm game for healing. It’s very awkward on a small screen and is not fun. The Simon says style game is extremely easy and also not very fun. The third type is flappy bird basically, also not fun. The 3$ price point makes it a very fair deal, I wouldn’t be satisfied if I’d paid much more for it. Ultimately, I’ve enjoyed spending a little time with it when it fits into my life but overall have no drive to finish it and find it forgettable.

Really loving this. Anyone who likes Stardew Valley will like this game. It’s not as complicated as Stardew, would even say it’s a smaller, simpler game. But I appreciate that, I don’t feel rushed or stressed to finish my in-game tasks. The one thing I don’t like is the diagnosis rhythm-mini-game where you have to press the arrows as they scroll across the screen. Also I think the fishing mini-game isn’t working. It feels like the fishing rod button doesn’t work, not sure if I’m doing something wrong or if it’s broken and reviewing the tutorial for it didn’t help. This game is easily a 4 star game, but want an answer to the fishing game. The game is simple enough to enjoy on mobile but there have been some design issues that don’t mesh 100% well on mobile. I will probably get this on pc so I can play it better, plus it’s happened twice where the game didn’t save and I lost a lot of progress. So hard to recommend when it has an issue like this.

I've hit three bugs that make this hard to play: 1. I get stuck in shop menus - I have to restart, lose progress, and I'm afraid I won't be able to successfully shop once I have the money 2. I can't scroll through shop menus. I see an arrow indicating that there is more, but there must be some button missing, cut off. When a shop has tab/categories, I can see a bit more - but I'm still missing a lot of options. 3. The game doesn't save often enough for a mobile game. If I play for 10 minutes and have I put my phone down, I lose all 10 minutes of progress if I didn't happen to go to sleep in that moment I have to put the game down The game looks great on my iPad mini! and I can play between my ipad and phone too, that's very nice. I might try this on Switch instead. The core gameplay is great! Just some usability bugs that limit how much of the game I get to do.

I saw the reviews about the game crashing, but since the developer responses were from February, I made the incorrect assumption that this issue would have been fixed by now. It has not been fixed and now I just wasted $7. The concept of the game is really fun, but it crashes every few minutes and only saves when you go to sleep at night. This means you have to keep repeating what you do over and over again. I don’t know much about developing games, but I have a hard time understanding why they haven’t been able to fix this issue for 2+ months. It should be free if they can’t stop it from crashing repeatedly.

I’ve tried numerous attempts at playing without success the game just keeps crashing. Navigating the menus is difficult the button placement makes cycling between &/or selecting items unnecessary difficult and just cumbersome. If the game would just keep from crashing I’d deal with the rest. I just deleted and re-downloaded hoping that might miraculously solve the issue, fingers crossed I’ll be able to actually play now.

I like the game so far. Very cute has good potential but I have run into an issue where I cannot get out of menus. I can tell that the game is sized wrong and just needs to be fixed. The game is basically unplayable because I cannot do anything after getting stuck in a menu (like bag menu) and have to restart which resets the whole day. Hopefully this issue gets fixed soon. (Playing on iPad mini)

I was so looking forward to this game. Wish I could give it a fair rating but can’t actually play it. Oh the game starts up just fine and doesn’t crash or anything like that. I simply cannot read the text. It is just way too small. Pretty disappointed that this would be the case when ported to a mobile device. I’m on a 15 pro max.

Controls and UI horrible on iPad . Some buttons off screen so you get trapped in conversation and have to hard quit. Other buttons too close together , like diagnoses so you can’t play. The port is a train wreck! Devs should be ashamed. Buggy gameplay elements throughout, crashes, can’t decorate. This is one of those cheap cash grab ports that will probably never see an update. Go ahead and please prove me wrong devs. I will gladly update my review if they fix this mess.

The game crashes far too frequently, to the point where I haven't even completed the initial quest. It would greatly improve the experience if we could save our progress at any time. Constantly restarting due to crashes and lack of save options is frustrating.

I think the game is suspected of racial and language discrimination. When the game is released, it shows that it supports simplified Chinese, but there are bugs in switching to Chinese after entering the game. After the update, the Chinese option is directly deleted, and even the purchase interface has deleted the support for Chinese. This is undoubtedly a fraud and disrespect for Chinese players. I will apply for Apple's official complaint and remove this APP!

I really wanted to like this game. It seems like it has a great plot and potential to be a relaxing game. What makes it infuriating is that the app crashes constantly (about once every 10 minutes). Honestly even this would be okay but the infrequent autosave means that you are constantly having to redo things. It takes all the joy out of it.

Great game but can only do so much due to bugs with potion quests, unable to finish quests due to bugs that won’t let you create potion due to not “having recipe” even tho you should after you completed research and it shows potion in potion book

I love the concept of this game, but it currently needs to be fixed for ipad play. Many menus are gamebreaking. Unable to scroll, unable to leave. The buttons seem to be rendered offscreen. This could be fixed by adding touch controls. Hope the future has updates to make this game playable

Several windows are not closeable on an iPad. I’ve had to restart my game after getting stuck in a Merchant Screen at the Bulk and Build. Some oddities with placing housing decorations too. I can’t quite navigate the furniture, nor understand why I have access to some holiday themed decor but not basic tables or chairs.

This game has been broken on iPad since day 1. You will never move passed the first in-game day due to crashing. It should have never been released in this state. Seems the devs know of the issue but can’t solve the problem. The game should be removed from the App Store since they are just taking people’s money for a game they know is broken and unfixable. It’s not right.

I like this game it’s relaxing , til you get to the diagnostic mini games with the arrows , there needs to be an easy or slow mode or an option to skip . I’ve already deleted the game once over it but am tryin again

Whenever I get to the second task (going to the forest) the game crashes. It was fine at first but now I’ve tried 8 times to play and it keeps happening. I’m hoping that it’s fixed soon so that I can play because this is a game I’ve wanted for so long.

Great Game. It’s like A cross between Stardew Valley and Graveyard Keeper. My only issue so far is that when I try to go fish it auto reels and I cannot catch a fish. I’m not sure if I’m doing anything wrong, I looked at online play through and it doesn’t look the same.

I have plenty of memory and a stable internet connection at download. I have erased and redownloaded and reset my ipad. Very frustrating to not be able to play a paid game. ** Also, looks like developers are aware. If this is known issue, it shouldn’t be allowed the be sold!!!! ***

Same crash issue as everyone else, regrettably I bought this off the testimony of more stable versions instead of checking the reviews here. I’ll keep checking back, but if refunds were simpler I would just do that instead, considering how long this has been known.

Love the game but kept crashing after eight to ten minutes I can’t wait to play once it is more stable and compatible for mobile use.

I hope game will be updated, because it’s impossible to play on iPads. It’s crashed every 10 minutes, I couldn’t even complete tutorial. Please fix this, game looks good but because of that I can’t play and fully explore this game.

Would be a really fun game if I could make it past the first day. I am playing on my iPad and the game keeps crashing on the first day. The furthest I’ve made it is the cauldron repair. I would love this game, but the crashing without saving makes it repetitive and unplayable.

I was really excited for this game. I LOVE the pixel art and the concept is really cute. The problem is that I can’t even play because it crashes way too often. It’s really a shame.

Has crashed multiple times in the first two game days. Loads pretty slow. If there’s a way to save during the day without sleeping (to prevent progress loss from crashes) I didn’t learn about it in the time that it took to lose interest due to number of crashes.

Game froze entire device when I tried to change my name. Gave it a second chance but buttons don’t work or are placed on top of each other making it difficult necessary tasks at the clinic. The UI is not up to par and doesn’t work well on iPads. Refund please.

This is such a good game! It would be much better if it wouldn’t constantly crash. The game crashes about every other day in the game.

This game crashes every 10 min or so so I can’t even play it. The developers are aware of this but are still selling this game and taking peoples hard earned money even though it’s impossible to actually play the game. Disgusting. I’m so disappointed.

When I go fishing, it automatically reels it and I can’t catch any fish my bait just goes to the wastes:(((

This isnt new news to you and your dev team it’s been years and you continue to take peoples money hear the common complaint throw your bot generated reply and go for more money this is a scam, the game doesn’t work it crashes within 5 to 10 minutes playtime and theres no hot save so you’ll never get passed day one! Fix your game.

I’d really enjoy playing it, i’m sure, if it didn’t crash within a few mins of trying to play it. Combine that with the inability to pause it by putting your ipad to sleep, and checking your email resets your game to the last save, and you have a completely unplayable game.

I gave two stars just because they did get back to me about my issues, and directed me to where I could get a refund through Apple. It’ll probably be a great game, but they’re very slow to fix their crashing problem. Barely finished the first task and it crashed 3 times, which means restarting the day from the save point. Impossible to play, even on my iPad 9th gen. Please fix faster and I’m sure it’ll be a great game!

Crashes within 3-5 minutes every time. Never made it though the first task.

Hi, I just purchased this game and it won’t load. I’d like my money back. Thanks.

The game has crashed 3 times. I can’t even get through the first day.

Just can’t close menus on IPad Pro M2 11 inch… please fix this !

The mini game where you press arrows is bugged, key hits don't register so you can't advance in the game.

Ingame menus are too far off side and can’t be accessed

The game is great, but the controls need better work. Some of the buttons are grouped or barely on the screen as it’s so in the corner, please fix

Stuck on loading at launch