Robinhood Banking Customer Service

Robinhood Banking Positive Reviews

Customer ServiceI usually never read or give reviews for apps that I like, but I have been a user as well as a customer of Robin Hood and the Robin Hood credit card, and Robin Hood brokerage for quite some time now when the Robin Hood credit card came out I was a little bit nervous about the aspect of it based off of people‘s opinions on it, but I wanted to take the risk because I saw the benefit in having this card. The Robin Hood credit card is currently my favorite credit card to use and the customer service is fantastic. I appreciate the fast easy text message Between me the client and Robin Hood spokes people so I can get the help that I need. I also appreciate the fast points that are convertible to cash that I can then put into a high-yield savings account in my Robin Hood account. I am super excited about the upcoming features and one thing I do wish is that the logo was different than the Robin Hood app..Seabass2018Version: 1.62.0

Early stages, no computer access just an app.The banking app has great rewards, and an awesome interface with their brokerage services. It does all of the simple things better than most big banks. The drawbacks are when you need any support and specific documents. The fastest you can get through their customer service to the banking department is an hour (I’ve requested a call 3 times this week with the longest call being over 3 hours). That is quite unacceptable and easily fixed with a simple 1-5 selection choosing your department in advance. What needs to be incorporated is a web platform for banking history. When getting a mortgage you must show current account history which cannot be proved with screenshots on your phone. However print view on a computer is sufficient as it lists the URL in the footer. Giving customers access to their accounts on a computer would resolve all of my frustrations this week. I love robinhood and understand this is a developing software, but a lot of time was unnecessarily wasted this week on the phone being transferred around to wrong departments. Luke and Julie in banking were very helpful it just took way too long to get there through the cue..ItachiwaruVersion: 2.7.2

Works great for us Blind users now!A while back, I contacted customer service after getting this card. I am totally blind and use the iPhone with voiceover. I got a very friendly call back very quickly and a promise that it would be addressed right away. The problem was that voiceover on the iPhone was not working with this app. So I had a card that was great that I couldn’t use or Monitor. So, I waited a while, and then all of a sudden it started to work! The work that they’ve done as surpassed my expectations, while they have a small couple of corner places to still fix, the app is great! Thank you so much for listening to your Blind customers. We appreciate you and I will be letting anyone in my community know that Robin Hood cares about accessibility and it’s visually impaired consumers. Thanks again! Oh yes, and the 3% really helps! ;-).Mike C in OrlandoVersion: 1.57.7

Great card all around l- App Appearance RecommendationsThis is a phenomenal card. I think one of my favorite innovations is the digital cards you can create. This review is mainly for the app appearance and a couple functional things I would love to see. I think the UI on the app is pretty solid, but RH should get some cosmetic inspiration from. the American Express app. It's very intuitive and it looks good. I think you guys should implement a setting where you can change the color scheme, because I personally prefer a primarily white background in my apps, and the black background makes it seem like I have dark mode on and it's not very inviting. I also really like the AMEX Venmo partnership where you can Split transactions on the AMEX app and it sends a Venmo request to whoever you want to split it with, and when they pay it automatically deduct amount from your credit card statement on the app without you having to do anything..C0ltron881Version: 1.67.1

I have 21 credit cards, who would have thought my all time favorite would be Robinhood?!I mean 3% on everything? Amazing. The app. Amazing. The metal card, amazing. Not too gold in color that would make it look tacky. Keep doing what yall are doing developing this into a general financial everything company. I think more work needs to be done to let the regular people know you can use Robinhood as a checking account and oh yeah, make 4% APY! I’m a younger millennial. Very proud to use Robinhood and I just can’t wait to see what you guys pump out. I feel though that getting more of the public on board and shifting a lot of what you guys do to normal checking accounts would be a great option. That way, not only you can be a stock exchange for everyone but a bank and a credit card..Jjccll9944Version: 1.64.0

External TransfersIf you’re considering setting up direct deposit with Robinhood, I would strongly advise you to think twice. Based on my experience, you may not actually have immediate access to your funds when they arrive. There can still be delays of 1–3 days before you’re able to use your own money. In situations where you need access right away, that delay becomes a serious problem. What’s more concerning is that customer support was not able to provide any immediate solution when I needed help. If you’re in an urgent situation and relying on those funds, you could find yourself stuck with no real options. This also creates major limitations beyond emergencies. If you’re trying to move quickly on a financial opportunity, whether it’s an investment or time-sensitive decision, delays like this can cause you to miss out entirely. Robinhood has positioned itself as a modern financial platform, but situations like this fall short of the expectations people have from traditional banks like Wells Fargo or Chase, where access to deposited funds is typically more reliable. I’m not saying the platform is entirely bad, but this is a serious issue that needs improvement. At the very least, there should be clearer warnings so users understand that “available funds” may not actually be available when they need them most. Especially for paying Members..POWERFULAAVersion: 2.5.6

AI agents?If you are using AI agents for customer queries, this is my feedback, they are working and responding great but not human friendly nature, a person who is upset with something will definitely be not present but if ai agent responds in same tone that does not make much help, from my side I requested to have a customized autopay date instead of just 3 days after billing date but 20 days ahead of due date, initially humans responded in email that they can see it up , later looks like ai took over and harsh to say that it can not be changed. May be that’s the way you want to run your business by giving less time to pay bills but give more reward but those caveats should be informed in highlights, I am still happy to use but restricted to use in those categories where others are not giving 3% in that category of purchase.Khkreview1Version: 1.57.3

Love!!I really love this app. The credit card is great - getting 3% back on purchases is hard to beat. And like that I can cash out the rewards to buy stock. The checking and savings accounts have been solid too, and everything is easy to navigate. The investment tab is honestly my favorite part. I like being able to see everything in one place, and the design actually makes me want to keep investing and tracking my progress. Also, this is the only banking app where I’ve linked all my outside accounts and they’ve actually stayed connected. With other apps, something always disconnects eventually. Just a really easy, well-designed app for banking and investing. Great job!.Prokchop21Version: 2.9.5

Smooth, Innovative, and Genuinely RewardingJust like the Robinhood Investment App, the Robinhood Banking App is exceptionally user-friendly. The interface is clean, modern, and intuitive, making everyday banking fast and effortless. Everything feels streamlined and well-designed. The 3% cashback feature truly sets this app apart. Being able to apply cashback directly toward your balance or redeem it for rewards like Mystery Boxes, exclusive discounts, sweepstakes entries, and even physical prizes adds a fun and unique twist to traditional banking. It feels less like a chore and more like an experience. So far, my experience with the Robinhood Banking app has been outstanding. It combines simplicity, innovation, and real value in a way that’s hard to find elsewhere..Johnny13caronVersion: 2.2.0

Loving it so farI waited on the waiting list for approximately seven months before being notified that I was eligible for the card. Once I was notified, I immediately signed up the first day.. In the last two months, this has become my number one go to card. My plan was to only buy miscellaneous. Purchases with this card because it gives you 3% back on everything whereas my previous card gave me 2% back but honestly I found myself using it all the time. Realistically, you could probably go down to one card and this would be it and you’d be pretty happy. Highly recommended especially if you already have Robin Hood gold in that case this is a must there’s no downside..Serge I.Version: 1.91.4

Solid card for RH ecosystem user, don’t miss itI’m using the Robinhood Credit Card app for a few days and overall I’m impressed. The interface is clean, easy to navigate, and managing payments or tracking cash back is straightforward. I especially like the real-time notifications and the ability to create virtual cards for online purchases. The flat cash-back rewards are competitive, which makes it simple to earn without worrying about categories. That said, the app can occasionally feel a bit slow, and customer support could be more responsive. Overall, it’s a solid, modern credit card app — especially if you’re already using Robinhood for investing..Mag20^Version: 2.1.3

Need smarter payment system and customer service improvement (a lot of this)Robinhood did a double payment on me, causing my bank account to go below required threshold and cost me $36 bank fee. There is no phone customer service. I requested a call back and was told to expect a call within 30 minutes. I did not receive it the whole day. The Text service failed to refund the double payment to the bank that the payment was taken from. I have never had this negative experience with any credit card companies. I am disappointed with Robinhood Gold Card. Post my review a customer service manager (Jeff) reviewed my case and made proper resolution and corrective action plan. This means there is hope. I updated my rating. I would like to see improvement from Robinhood Gold Card..TheonlybonbonVersion: 2.1.1

Cash back that builds wealthI’ve honestly been beyond impressed with my Robinhood banking experience. The cashback feature is easily one of the smartest and most rewarding financial tools I’ve ever used. Instead of letting rewards sit around unused, I can reinvest that money right back into my future, and that feels incredibly powerful. Every purchase feels like an opportunity to grow. Watching cashback turn into investments over time makes everyday spending feel productive and exciting. The platform is clean, simple, modern, and extremely easy to use, which makes managing money and investing feel effortless. What really stands out is how innovative the experience feels. It’s not just banking, it’s a smarter way to build wealth little by little without even thinking about it. That combination of convenience, rewards, and investing potential is something I genuinely love. I’m truly satisfied and grateful for how seamless and rewarding the entire experience has been. For anyone who wants their money to work harder for them, this is one of the best features ever created..StingerG70Version: 2.8.4

TransactionsThe Robinhood credit card has potential, but the payment and transaction posting times really hold it back. Pending transactions take too long to update, which makes it hard to see your real balance at any given moment. You basically have to manually track your spending by subtracting pending charges from your total balance, which defeats the purpose of having a clean, real‑time overview. On top of that, when you make a payment, it doesn’t immediately reflect in your available balance the way my Amex does. That delay creates confusion and makes budgeting more difficult than it should be. If Robinhood improves the speed and accuracy of transaction posting, this card could easily be a 5‑star product. For now, it’s a solid 3 stars..Sajr2010Version: 1.96.4

Reliable ServiceI’ve been using Robinhood as a brokerage account for over a year now and I could not be more pleased with the app, so when they released the credit card I figured I had to try it out. Since I’ve gotten it, they have both refunded a suspicious transaction I did not recognize and have replaced my physical card quickly after disconnecting my original. Both of these actions have made me feel very taken care of and appreciated as a customer and have strengthened my view of the brand. I feel like RH has my back and once to provide a great service to me. If you’re looking for a good credit card, don’t overlook this..ZachmcleanVersion: 1.83.2

No proper documentationI’m in the middle of buying a house and trying to get approved for a mortgage. The bank wanted me to approve that I paid off this credit card with a zero balance. You cannot download any transaction history in PDF form showing your name, account number and transaction history on the document. I have been frantically calling Robinhood to email me this form and they are taking forever. Every other credit card I have you can download the transaction history showing your current balance.. This is absurd!.Darren PAVersion: 1.92.2

I love this card but missing somethingI love all of the features this card has and of course you can’t beat the 3% cash back. However, it is missing the ability to “overpay” the balance. My Bank of America card allows me to pay more than the owed balance. I know most people when they go to pay their credit card, they are going to want to pay off the full amount and this doesn’t allow that. You can’t pay off things that are pending so you have to wait days to pay off the card. If the card is regularly used, it will never be fully paid and that’s frustrating for people like me who like to pay off their cards regularly..VhdhejejsiherjjfVersion: 1.84.0

Great card, missing a feature thoughI love this card and app. Very simple and great rewards. The one feature I wish they had was something to automatically organize your purchases into spending categories for budgeting. My chase card has this feature called “spending planner” and it is a HUGE quality of life feature for me. Every month when I’m checking my budget, I just have to look at ~10 categories that automatically generate with a pie chart rather than 50+ transactions. If Robinhood adds this feature, my rating will go up to 5 stars, and it would be hard not to recommend this card to everyone..😜😀😝😀😝😀Version: 1.96.2

Great - mostlyThe app is easy to use and so is the card. The small touches like the metal card and the envelope it comes it makes it feel like a luxury experience. The one complaint I have with the app is that there is currently no way to view an expense summary for a given month by category like there are with most other major financial institutions. This makes budgeting a little more annoying for me personally as I have to export every transaction individually and then categorize them myself. Maybe that’s a very nerd complaint of me to have, but I do miss it. If they add this in a future update I would give it 5 stars without hesitation..SonofharrisVersion: 1.77.5

Best overall cardI am a credit card enthusiast and have had them all. I can tell you this is the best credit card ever created. Why? First the app is second to none, it goes beyond the basic use, it makes you engage with how you make purchases, strategically to maximize returns. Is not just a 3% cash back card. The card is beautiful aesthetically. The integration with the Robinhood app is big plus. Cash back to invest? This the best feature of the card, but is so much more. I switch all of my purchases to this card. No more coupon cards..Eaviles83Version: 1.66.2

3% cashback and the best credit card app I’ve ever usedI got this card for the 3% cashback but since getting the app I’ve realized that the real benefit is in how fantastic the app experience is. This card offers - 3% cashback ACROSS ALL CATEGORIES. I’ve never seen another card that offers anything close to this. - No foreign transaction fees - 5% back on travel booked through their travel portal. - Virtual cards: with these, I never have to worry about getting charged for a free trial subscription or missed restaurant reservation again! - Family: I can give access to the app for any family members and then they can not only access the full app experience but I also can easily see how we’re all spending or set clear limits. Just overall, this is one of the most beautiful and easy to use apps I’ve experienced. I also appreciate the tie ins to the broader Robinhood ecosystem so I can use my cashback to invest or earn more if I so choose..Customer2626Version: 1.17.4

Love this cardLoved this card before and used it for all my larger purchases getting 3% cash-back. Used my points for the mystery box and got 10% off my dinner which got me 3-5x the points used for the mystery box back, plus I hit the 100k point reward. Amazing, as at first I thought the max reward was a scam but I’m a winner of this prize and am just a small town Midwesterner who has used Robinhood for many many years investing. Extremely grateful for Robinhood and appreciate the crew behind the scenes showing us small town people some love! Thanks again!.DjcychxfdyfvrVersion: 1.98.1

Best Company in Consumer FinanceThey are always listening to the needs of their customers; from the beginning with fractional shares and commission free trading the little guy always comes first here. The gold card with 3% cash across the board no categories no rotating 3 mo periods, is refreshing and arguably the best in the game. Instant rewards to supplement your trading acct is a blessing. Had an issue with a balance transfer but customer service has gotten it sorted out for me. If they can get this implemented into their epic Ui it’ll be the perfect card. If you’re a gold member already it’s a no brainer..DanthekoalaVersion: 1.51.2

Sleek UI & ConvenientNothing compares to the Robinhood’s UI and the same goes for their Credit Card app. Features: Easily access your credit card number and info within the app while the physical gold metal card you receive is nondescript for added security. Lock your card at anytime within the app. 3% cash back on all purchases and 5% cash back on travel booked through Robinhood. Redeem points for a statement credit or cash back deposited directly into your Robinhood investment buying power account. Finally, the ability to create and manage Virtual cards is a standout feature. 1. Create a permanent virtual card that can be used for specific purchases. 2. Create a virtual card that expires after 24 hours. Great for free trials and the like. 3. Create a virtual card that expires after a single use which prevents double billing. An app and card packed with features and the best user interface I’ve ever seen..Kc2283Version: 1.43.1

Almost the perfect cardThe only issue with this card is the lowest interest being 20% whereas some cards offer lower than 17%. To be fair, the card never charges annual fees and has a plethora of options when it comes to redeeming your cash back. I have never owned a card so versatile in terms of function and features. The app is very well integrated with robinhood and can seamlessly transfer points to your individual account. No complaints so far other than the interest but the benefits outweigh the disadvantages. Keep up the good work RH!.Seems pretty cool😄Version: 1.20.2

Great features and rewardsI’d say this might be the best designed rewards system and features package of any card I’ve owned. The app is super user friendly and offers one time use and time limited virtual cards. In a world where we are always signing up for free trials, this was a great idea. But… the real reason to get this card is 3% back on Everything. No catches that I have seen yet, just an annual $50 fee. I’m not sure if this is sustainable but I’d say it’s a no brainer while it lasts. Highly recommend and have told many friends and family already..Dannnny687;33"@Version: 1.20.3

Best card and best app. Period.This is the only app where you were able to redeem your points similar to an arcade. You can turn your points in for specific things within the app, or even risk it for the biscuit and submit points for a chance to get more of them back. Personally, I use the points for redeeming them in my Robinhood app and buying stocks or crypto with them. The 3% cashback on everything is pretty incredible, but the fact that you get more cashback for investing, your earnings is even more wild. Thank you, Robinhood..Bobert PrattVersion: 1.98.1

Life changing!!!! 10/10 recommendI’ve had the Robinhood gold card for 8 months now. I absolutely love it! The cash back feature has grown my brokerage account portfolio ALOT! Then I’ve bought gun parts online and didn’t 100% trust the site so I used the “add a one time use virtual card” feature. It gave me peace of mind that I don’t have to worry about my card numbers being stolen. Not to mention the solid metal design, it’s top tier. I tell everyone to open a Robinhood account and apply for the gold card, it’s life changing!.LopezdebeanerVersion: 1.90.2

Missing the boat.First of all, I think the card is excellent, but I think you guys are missing the boat with this with the cash back rewards. You should reward it in bitcoin because bitcoin is going to be the future and I think you guys are definitely missing the boat. In 2 to 5 years bitcoin is going to be in the many hundreds of thousands, even into the millions of dollars per a coin. What better way to get a lot more people on board with it than to implement a cashback reward system in bitcoin itself..CreditmastermikeVersion: 1.66.2

Lacks certain optionsThis is a great app and Robinhood card is fantastic. However, I feel like it’s lacking certain options. They recently added more filtering options for transactions which work fine. But why can’t I filter by month and see total spending? I have to literally look at my monthly credit statement to see how much was spent that month. The filtering option only lets me see each transaction but I’d have to add it up to see a total. I feel like the insights it gives on spending could be improved quite a bit..GungaprestonVersion: 2.2.2

Amazing CardIt’s really hard to over STATE how much I’m enjoying this credit card. The blanket 3% cashback across all purchases is unmatched by any card. Sure, some cards may have more for groceries or gas or travel, but no Card has a greater blanket cashback that I’ve ever seen. And the rewards are so easy to deposit into your Robinhood account, just a couple clicks. I have switched nearly every automatic payment over to this card, I hope they continue to offer these phenomenal benefits in perpetuity..Jonny_beckVersion: 1.96.4

Not a heavy credit card user, but love this cardHonestly been a great card. I was able to secure a larger limit than my bank offered and it was super simple to set up. It’s very convenient being able to link both Robinhood apps together and how seamlessly they operate with each other. I don’t know if I’ll even get another credit card because Robinhood card is just simply the best. I do wish the reward points lasted a little bit longer, but it’s not the biggest issue..Papa pill cosbyVersion: 1.55.2

Good product - could use improvementsHad to contact support to be able to change the statement due date instead it letting me be able to make the change myself in the app. Took more than an hour through support. Was also told I cannot make the due date on the 28th of the month, but every other credit card provider let's me. Support told me it was to make sure I can make the payments on time and to avoid fees which doesn't make sense at all to me. Otherwise great app and product. Love the card..M1ght1203Version: 2.7.2

Awesome Features. Lets goo RobinhoodLove that Robinhood has the guts to bring new features to market first. The 3% cash back is nice and better than the 2% I was mindlessly getting with my Apple Card. My favorite feature is the ability to create virtual cards. I have one just for subscriptions and it makes it so easy to track those. The free trial cancellation one is awesome too. There’s no reason not to get this card! Especially if you are using Robinhood as your primary brokerage and the gold features make sense..JulienNewsomeVersion: 1.34.2

Robinhood Banking Has Made Me Financially ResponsibleSince I started banking with Robinhood, it has completely changed the way I think of investing as well as manage my finances for me and my family’s future. Before I had Robinhood Gold, I did not think of investing for the future outside of my 401k. Now, I have an entire investment strategy as well as a portfolio that is very easy to manage through the Robinhood app. I can honestly say that having Robinhood gold is changing my life financially. Thank you. -Mitch.DougloneesVersion: 2.3.1

When compared to SoFi it’s 3 out of 5 starsI tried it for a few weeks. The app is beautiful in true RH fashion. However if we’re talking about banking experience, it is lacking when compared to SoFi. 3% Interest checking is misleading here. You need $100K in assets to get it. A lot of users think you unlock it with direct deposit, not true. SoFi and Ally give you 0.5% checking without $100K. No Zelle capability. No overdraft protection. Prevents fees. I’ve forgotten to transfer extra funds before and it helps. No autopilot settings. Not like SoFi’s. The early direct deposit is useful, but lags from what I’ve read. For myself it’s a day difference. Check images. I know checking is becoming less popular but there’s still a need for it. Check images come in handy as evidence you paid rent. Ended up in a situation where I needed check mailing options and images. Bilt has some very neat features btw. Maybe one day I’ll try it out again. For now I’m switching back to SoFi..Ddelacruz20Version: 2.9.11

Released without all necessary featuresAs soon as I was eligible for a Robinhood Bank account, I jumped at the chance. I changed my direct deposit to go directly to my brand new RH checking account to unlock the full benefits, started moving my liquid cash over, and really enjoyed the interface. But that's when I started noticing issues. I automate my cash flow from my main checking account to satellite savings accounts, Acorns Invest/Later, and Robinhood Brokerage/IRAs. I noticed only after moving all my money and direct deposit to Robinhood that there's ZERO automation. None! To make matters worse, Acorns doesn't recognize the Robinhood Banking routing number, so I have to manually transfer a chunk of every paycheck to my old bank just so my Acorns investment flow doesn't break. It's unforgivable that they released this product without the most basic modern banking infrastructure in place. I'm sure they'll get there eventually, but out the gate, they've missed the mark..CountmaxwellVersion: 2.8.4

Interface design and cash-back investingHello, I use the Robinhood Gold Card and I wanted to share some product feedback. First, the app interface could benefit from a cleaner card dashboard similar to the layout used in the Apple Card interface. Presenting the balance, available credit, activity, and payments in a very clear visual structure. I feel like a similar layout inside the Robinhood credit card section could make it easier to review balances, spending, and rewards quickly. Second, it would be very useful to have an option to automatically invest cashback rewards directly into a Robinhood investment account. For example, allowing users to route cashback into stocks, ETFs, or their brokerage cash balance would align well with Robinhood’s investing focus. I feel like both changes could make the credit card experience feel more integrated with the investing platform..JosdcmVersion: 2.3.5

Robinhood Gold CardEasy to use the app to follow charges and payments. 3% Cash back for any purchase and sent directly to my Robinhood cash account has gone smoothly. I can also use the earned points for other options in the rewards area of the card app. My son has a card linked to my account that now helps him build credit with a strict spending limit that I can adjust at any time. He can view and keep track of what he spends easily in his own app on his phone..KksvendsenVersion: 1.81.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.9.11

Robinhood Banking Negative Reviews

Beware - can’t handle transactionsThis has happened to me twice already. And you can’t get a customer service agent to save your life. Their transactions (payments and charges) get all screwed up and delayed and then they try to charge you a returned payment fee. What happened is, I made a payment (at least I thought I did) but it didn’t show as pending and nothing went through after like a week. And so I made a payment again and this time it went through and showed immediately, and so I figured I just hadn’t made the original payment that I thought I did. ONE WEEK AFTER that, they try to withdraw the original payment that you did actually make. And so I keep my accounts separate and allocated for certain things so then it bounced back and they charged me a fee. This happened twice so far that they try to withdraw the initial payment so late that I didn’t think I actually paid and I end up paying again. And then they will put a hold on your card because of said payment so your available credit is a lot less than it should be. This is the most amateur thing I’ve ever seen. Oh and there’s no customer service whatsoever. Only texting no phone calls..DlmanuelVersion: 1.96.4

Can’t do what most online banking provides.What exactly is the upside using Robinhood as a Banking app if you can’t send money directly to the debit card from another account in a fast manner… I have multiple other accounts with Chime, Cash app, PayPal, Venmo, heck even the DoorDash card allows you to make direct deposits to a debit card. This needs to be changed. How are you supposed to compete with all the other online app based banks if you can’t do with the majority of online banks can? Highly frustrating that now my funds are in a limbo and unable to access for what I have been told may take up to three days. Not dimension while contacting chat support, a response was averaging 5 to 10 minutes per message with Very little communication between me and the agent. None of this convinces me to continue using this banking app. Quite honestly, this is pretty disappointing that Robinhood as large and successful as it is does not support these type of transactions..Lake TysonVersion: 2.3.10

Intuitive app but missing banking criteriaRobinhood is great when you are allowed in the inner circle as advertised. What is not advertised is how to get there. That frustrates many users is the lack of transparency on how to get access to the platform (waitlist criteria or timeline, application criteria or timeline, etc.). For someone who is making financial decisions based on what they know, not knowing doesn’t allow someone to make solid financial decisions (should I invest my money with XYZ or Robinhood because I’ll get approved at this time when I meet this criteria, etc.). Please inform users with a more predictable timeline (I.e. you are # of # in waitlist), let them know exactly why they are not selected (credit score or history, assets, enrollment in auto deposit, etc.), prompt them to do things to be selected (I.e. use less credit, save this amount, don’t open a new line of credit for this amount of time, etc.). This will provide immense user satisfaction in not knowing..Military sleeperVersion: 2.9.11

Customer supportOh my god, their customer service is so terrible and unorganized, I’ve called them 6 times within the past 4 days asking to transfer a negative balance on my credit card (refund) to my checking account, and I’ve been transferred to different people, placed on hold, emailed telling me that they will contact me later in regards to it, I’ve been told to wait which I have, and now I’ve been transferred 4 times to different people “in special areas like a specialist” I’ve still had not received my refund and have been on call for far too long, I promise the only reason why I’m staying is because of the 3% as soon as they change it (according to their terms they can change it whenever) I’m leaving Robinhood completely and going to another institution. I’m sorry, but the customer service is terrible, so bad and filled with lies it’s horrendous..Abbbas alrVersion: 2.9.2

3% reward not worth giving up biometric dataI was really excited to receive this card and use it for all of my purchases. As I was making purchases and charges were applied to my account. I paid off the balances prior to my billing timeframe to avoid interest payments. A hold was placed on my account although everything was current and I was asked to provide my drivers license along with a facial scan from left to right. 3% reward is not worth giving up my biometrics. This was not asked for when the card was offered to me. It was not asked for when the card was sent to me. If I had known this would be required, I would have not accepted the card. Just be careful with this card. Customer service was done over text, no phone option and they would not offer another option to verify the account other than biometrics. So disappointed..LYNNBERMANNVersion: 1.69.0

Worst credit cardAbsolutely the worst one I used. Can’t use for my daily big purchases like luxury brand. Will take your money and not give you 3% cash back. Redflag your transaction for no reason. Actual customer service and manager cannot even give an answer. Basically on their regulation they have right to change EVERYTHING. Your cash back and everything can be changed at any time. Better not use for big purchases because they will get benefits from using their card but not giving you your cash back. They ate more than $400 worth cash back from me. I spend $63k in less then 3 month and paid off all. I won’t never use this card also withdrawed all my money from Robinhood. They are using small local bank for their credit card so better trust big company like chase, Amex Etc before you get a hard lesson..Krystal022795Version: 1.35.1

This Card may be the Next Class Action Lawsuit for Robinhood- Lawyers start getting readyNot really 3% cashback. After a few months and several thousand $ in transactions real cash back has really been about 1.5%. How do they scam you off of half of your expected cashback? If you redeem your cash back for credit toward card as all other cash back cards do this one skims off 30% without even telling you by Only 0.7 cents per “point”. So, if you dont fall for its other tricks at best you really get a 2.1% cash back card. But with its other tricks you loose more. They keep advertising raffle/casino type offers where they charge you points for great expected rewards that is only a trick to reduce your cash back because none of the rewards actually provide more value than what they charged in points..R.O.123Version: 1.95.3

The card is great if you can use itThe 3% cash back on everything is probably the best around. I got the card for everyday purchases and I pay off the balance before the statement closes. Yesterday, the card started rejecting all charges. The only way to reach out to customer service is by text or email, so I did. Apparently there is a transaction limit, before the card gets blocked “for your protection”. There is no way for them to unblock it until it resets itself and they don’t know when that is, so just try it again in a few days. They also can’t tell you what the transaction limit is, so just use it and hope for the best. This is the only card where I had this issue. The lesson is, make sure you have other cards with you so you don’t get stranded in the name of “your protection”..Rhsucks1111Version: 1.34.2

Problem when redeeming for cash backI redeemed for cash back thinking it would be a statement credit but filled out the form quickly without reading the details saying it would be deposited in my brokerage account. I then had to withdraw the credit from my brokerage account but this caused the amount to be deducted from my 1% deposit boost. Please rename “cash back” to “brokerage deposit” or something. The option for statement credit is all the way at the bottom and not visible unless you scroll down. Also the cash back reward should really count towards your deposit bonus. It’s kind of ridiculous it doesn't count going in, so there’s no way to take it out without essentially being charged a fee..KmecppVersion: 1.21.0

Wanted to love itWell I do absolutely love the gold card. So I thought I would try out their new private banking as well. Everything was looking fantastic, honestly it was probably one of the best banking experiences I’ve had in quite some time until I needed help with an issue regarding their debit card. I don’t usually debit cards but I was trying to set up and auto pay and it required a debit card to do so. I needed the info off the card and it was no where to be found. I tried to contact support and kept getting the run around. I have deleted the app, updated it reinstalled it and still no debit card is anywhere to be found. At this point I am really glad to have not transferred everything to Robinhood..LuluMojitoVersion: 2.0.1

Potential BreakthoughThe Robinhood credit card should give the option to reinvest the cash back into a stock or round up to the nearest dollar into a stock. By doing this it encourages the investment ecosystem and inherently saves for retirement. Utilizing the cards investment potential and giving it a HUGE edge over other credit cards having the added benefit integrated in. UPDATE AND WARNING: Sneaky tactics used with this card. If you pay off the card with the “points” the 3% turns into 2.1%. They do this to assume many unsuspecting people, like myself, will just click pay with points and not think about it. The only way you can redeem it and get 3% is if you deposit it to the brokerage account. This goes from one of my top cards to one of my bottom for these scrupulous practices..Jacob Whinn TranVersion: 1.32.1

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 2.9.11