Solitaire Master！ Customer Service

It gets 5 stars cause it allows you to draw one card at a time which then you can get the card you need to instead of flopping 3 at ya at a time and you can only get the one on top. That isn’t right, cause you keep passing over the ones you need and then they start charging you for hoping this thing is shuffling the ones on the bottom, but no it not! Thank for making this one to do the right way.

Yes I enjoy playing your game. The cards are a good size. It’s bright and airy background. The only thing I don’t like is the annoying ads between the games. I like to play the games repeatedly without being told to download this. Upload that. Improve the game with the latest version 🤨 Just let me play and don’t ask me nothing 🤓

I enjoy playing but hate ads. I consider ads a violation of my privacy rights under the Constitution, the laws of the United States of America and the digital laws of Florida. I have turned off personalized ads in all browsers that I use so the ads I’m being shown are targeted ads which have been against the law since January of 2022. An opt out button must be available before the ads are shown or accept ads/ decline ads to allow the end user the choice.

Time to start reminding me after every hand that the game is outdated (even big it was new 2 minutes ago. Make dome more durable, less buggy games for Pete’s sake! And no I do NOT want an update with less storage space - that’s idiotic. What you are trying to say in fractured English is to promote a game that USES less storage space NOT one that HAS less storage space. Have English speaking proof readers read your promotional material!

Enjoy using this video version but have continuously deleted others when they Start repeating the same games over & over or when they keep offering updates With bigger cards for seniors & never get the bigger cards, I can’t keep filling up storage with all new & bigger. Nor will I wait for jigsaw puzzles that want you to keep updating or switch to cards or slots So far you’ve survived & I hope Hungry doesn’t start any of that so I have to delete for space. I am very happy with your games performance so far. It’s great entertainment for waiting rooms or nothing good on TV & a bargain like that Is certainly appreciated. Thank you!

I very much like the challenge. I’m a senior citizen and although I still play a good game, I do miss things every once and a while which keeps me on my toes. My husband is in the hospital right now and when I am home alone, this game keeps me from worrying all the time. I do feel accomplished when I’m playing an excellent game. It’s fun to play!

Yes it does keep me on my toes even at 72 years of age. Sharpening my mind as I make decisions on the next move. I enjoy it and time flys by as you play each new game. It’s a game at any age , so it’s a timeless game and never gets old. Some us have a daily routine and at the end of our evening a game or two helps us unwind. I do enjoy playing by myself.

Game is great but the constant redirection to the App Store after playing 1 - 2 times is so annoying that I’m ready to delete the game from my phone. Is there a way to just have the game I downloaded without the constant notifications to update to a different game? If I want a different game I will get a different game!!!

I am a 80 year old woman and LOVE this game mainly because it keeps my brain from getting bored and tired! I thoroughly enjoy every second of it EVEN when I make a mistake! It’s so satisfying to win when there’s times when I don’t remember why I walked in to a room! Thank you for sharing this wonderful experience with me!

This game is fine although you promised me no ads and that’s all I’ve gotten after each game I play I get an ad for another game. I am not going to download anymore and if I keep getting ads, I’ll delete this one too.

Haven’t been able to access Solitaire Master for almost a week. Not sure why I couldn’t (probably the problem is with my cell phone - it’s old and I need to get a new one.) Hope I can play Solitaire Master for a few more weeks on this phone. I’m getting a new cell phone sometime in the next two weeks.

Clear and easy to read. The numbers move at your request without resistance. Also I appreciate being able to play until my heart is content. (Without interruption! Thanks, it’s fun….

I love this game when I can’t play it every night as I’m used to, I become very upset. I sleep so well after I play, thank you. Have a safe and blessed rest of your year and I’ll continue to play solitaire every day at least two hours.

Love card games and home especially enjoy this solitaire version over many other versions I’ve played in the past. Hope you enjoy it as much as I have!

Been looking for a solitaire game that doesn’t keep needing me to download after every couple games - this one doesn’t do that, but, it’s too simple & winning comes too easily

We all have appt of some kind. It’s for a hair or dental appointment or something else. Waiting rooms don’t have magazines to read very often since the pandemic. It’s nice to just have a simple game on your phone.

I love this game! i can play it for hours and not get bored the only thing that i don’t like that much is that when i grab a card it like highlights and does things for me and i would like to figure it out by myself but overall it is so much fun!❤️

I like the choices of card styles. I also like the game graphics. I never listen to sound so I can't say if it's good. My only dislike is being offered other versions constantly. I will tire of that and remove the game if it continues.

It’s just fun how it loads itself and automatically puts up cards that matches. It seems like I win almost every game so I’m not sure what that’s about?! Lol but it’s still fun and I enjoy it…. Solitaire is still my go to game.

You learn Solitaire and you’ll never be alone. And you can always play ( and beat) others (0nline, in person etc). You will enjoy it (if they don’t make it too automated!).

Honestly, some of the best visuals I’ve seen for this type of game. I don’t know if it’s available, but would love to have background music option as portrayed in ad. Also trophy graphics and payoff sounds could use some work.

Like the presentation , sound, climatic ending, but “no ads” isn’t what I experienced with constant notices to change in gameplay “ads “very interrupting and annoying ..,It does test help increase my endurance with patience!

There are so many solitaire apps. But this one is my favorite because I love the music the little background bells I like this how fast it is and the graphics. Check it out.

I have about 27,500 wins and 7700 strait wins without a loss. I have found on my own I shall never losse a game by picking the best BB starting series. I started many years before that. I am 91 close to 92 yrs old expect to be around to 100 yrs old.

Don’t like it when I am playing at night and my husband is trying to sleep. Allow turn off of music.

If you play Solitaire this is the one to play , it automatically puts cards where they go when you choose them and have it right of course!! Great game

Every time it tells me to upgrade and then it goes into a flurry of allegedly upgrading, but it never upgrades. Will never use this app again.

This is a great game to play and hold your attention, you just keep playing and never look up!! You guys got a good one here keep going with others like this one!!! 🙌

I didn’t realize how annoying the ads were until I found this

I enjoy playing but would like it better if the games stopped trying to make you play other games.

It’s a fun game but way to many ads Ugh! You get special items as the higher you score. So 5 stars as stupid ads everywhere

Solitaire is a great way to keep your mind sharp. I like playing Solitaire Master because it’s enjoyable and I know it’s helping my mind while I have fun.

I have really enjoyed the challenge of playing these games! These games have helped to improve my skills!

You enjoy playing by placing the piece either when needed calmingon your choice of placement or moving to stop your players blocking your places.

I paid to have no ads and I didn’t for about a month and now they have started again 🤬

I like the smoothness of the cards. The cards go where they need to be while you continue playing.

Theses little banner ads keep popping up and blocking the card piles. It’s impossible to play now. I’ve tried everything I know to get rid of them. Anybody got a solution? I love this game.

Fun game

Enjoyable

Good

Love it

I enjoy playing it very much!

Always calming and a test of patience and determination.

Help my mind to concentrate

I can’t loose thank you

I enjoy to play the game , it’s fun

Good game

I just have fun and want to keep playing games!

Once a pattern is established it moves to double click which never works. Then we growl and move on to an absolute favourite, Bingo!

J’aime bien ce jeu

Love this one !

Great

Excellent games love some more solitaire !!!!!!!

Fun and keeps me on my tors

Charlesmpchow

It passes time late at night to help me get sleepy.

Fast and fun

A great game to play. Very enjoyable!

Great game. Enjoy playing it.

Best solitaire game ever!

Great, relaxing game

Toes.And it sure helps your mind.

Bon

I had already recently upgraded

Remove automatic playing. Leave it for player

I am finding this game to be chalenging along with relaxing, even though I am loosing interest my sight. I am so greatful to have this to turn to. Tks. 🦋

Fun,relaxing, this is a fun game from ten to 100! One of my favourite games.

Très beau

Best Game

J’aime bien.

Great no ads

Great game. Love playing it

Fun game

Great game,, great way to wast some time

You would get five if you didn’t keep trying to get me to upgrade it’s a pain

I don’t like getting half thru a game to be told outdated and need to start again even though I had just downloaded new game

Keeps my 85 yr old brain more active! Thanks

Bon jeu

I’m very happy to see this new game.

It’s a terrific game. It’s not too difficult but not too easy!

Distraillant mais pas de larges cartes aimeraient en avoir est ce possible à ce jeux d’en obtenir merci de me lire

I was told at the start to win 20 games to receive the money I had won. I won over $3,000. I played 26 games and won 23. After 20, they said I had not won 20 but I kept track and know I did but played another round. Then I was told I had to play until I reached $1,000. They cut the $3,000 down to $300. They also kept trying throughout the game to mess my cards up. Don’t play this game if you expect to win. They keep changing the rules so as not to pay you. This should be illegal.

It did got frozen up during the ads whenever it goes to the advertising (ads) part of the game. Like it keeps go back and forth between the ad and the page ( want you to download the app ), you keep pushing the X to get off of it but it kept go to it, btw it was making weird noise too. Besides that issue, the game was fun to play and easy to play.

Maybe the most annoying game I have tried. Why is solitaire the one game that nobody has designed with decent UX? This game? Every time you touch a card it throws a message of how to play. Even if you turn it off in the settings. And worse...EVEN WHEN YOU CHECK DON'T SHOW AGAIN! 🤬🤬🤬 Terrible production and bad UX. Can't comment on the gameplay. Too made annoying messages. DELETED!

It says that it has no commercials, but it comes up with a commercial of us stating that it doesn’t have any commercials doesn’t just go on from one game to another other words still have some sort of a commercial advertising that this. So it’s false advertising solitaire.

This is a great game. Which is why I can’t understand the constant need for updates to be downloaded. Sometimes downloading is needed before I even get a chance to play the current version once!

This app was originally quite good, but now it doesn’t work properly on the new iPad Air 2025. The card stacks don’t sit properly and overlap. I am playing the paid version with no ads. Also, the auto-dim feature is annoying. It kicks in too quickly and doesn’t really serve anything. I wish there was an option to turn it off.

I’ve downloaded this game and I am enjoying it a lot. Every time the game ends, there is an update forcing me to download the new version claiming that it doesn’t use as much space. I have downloaded each time and now I have 6 different solitaire games on my device. Please fix this problem.

Love everything about this game, the pirate cards, the sound, the options BUT the continuous flashing ads at the top is too much for my sensitivity to seizure and migraines. PLUS there’s ads between games! I’d be happy to pay for an ad free version of this otherwise I’m out.

I don't like how long it takes at the end of the game for all that flourish. It was a lot of time. I just want to play the game. I don't want to be constantly bombarded with ads to try other games. I just want to play the game quickly.

I don’t like the sound effects at all, so I turn my sound way down. The movements of the cards seem jerky, not smooth. I’m trying out several “brands” of solitaire online to replace my favorite, which is being discontinued soon, and this one doesn’t make the cut.

It advertises no ads no WiFi, but THERE ARE INDEED ADS. I don’t know about the WiFi, but the ads are lies. The quality of the game is also poor compared to others. DO NOT FALL FOR THE NO ADS! And there’s also an ad banner at the top. There’s about 3 ads every five minutes.

After playing once or twice it tries to make you buy something . I bought it once but after a couple games it wants you to buy it again ?

The adds promise big payouts almost immediately when you play. Take notice of who are in these adds to give you a clue of where they come from and the originator. There are no big or small payouts on this game. You’d be better off playing the slots in Vegas. This one should be taken down off the App Store for false advertisement.

Up ask for an updated version immediately after playing each game taking ur space on the phone, download cost and a plain waste of time and money

I enjoy playing solitaire however I find the interruptions during play — another game ad,- or other games, updates, more updates. Very annoying, so when I see more updates, I load the update, then when update is done I delete the game!! I want to play, not update!!Ace

This is promotion disrespects privacy. Faith is very personal. I do not appreciate this “in your face” promotion. not appropriate in a game site.

Every game I download has an updated version and when i download the update & then there’s another update!!! I’m sick of it.

It not difficult enough

You said there is no ads but i get ads after every game.