Cal AI - Calorie Tracker Customer Service

The app is great, definitely one of the best out there right now for tracking your health goals. If you expect to just be able to take pictures of every meal and go on with your day, this is not that, but the camera feature is great for when you’re out to dinner. The barcode and nutrition label options make the app worth it. If the food data base doesn’t have what you need or if you’ve made something from scratch, you can adjust all the macros and put your own values. The option to adjust freely is one of my favorite features. The app is great for logging meals and keeping up your goals. I love how the app has multiple options to customize and tailor to your needs and preferences. SUGGESTIONS: -The app should have an option for a water goal and reminders to remind you to drink enough water to reach your goal. I think that would be a nice extra add on. I know that you can track your water already but I would like if I could set a goal to hold me accountable and remind me to drink water. - The workout feature needs to have more details. I want to be able to log my steps for the day manually. There is an option for steps on the app currently but it always says zero and you can’t adjust it. I want to be able to put that I went on a walk. There’s not really an option to log a walk because it registers as a “run” in your actual data. I would like to have an option to log your workout time in manually instead of picking the preset options. Overall I like the aesthetics of the app, the layout isn’t overwhelming or an eye sore. The app makes the process of logging your meals and workouts more efficient. The variety of options and customization makes the app standout from others.

So let's cut to the chase. It works for me. At the 3 month mark through using Cal AI and exercise I've dropped significant weight. If it takes more than the year subscription to lose what I want, I am already planning on re-upping. Pros: I had tried calorie counting through other apps before like lose it and so on. And the massive number of steps just to log a multi-ingredient meal was daunting and frankly exhausting. Point and click and it logs it. If there's a barcode even better. The first few weeks I religiously checked the calorie count it gave me versus online and while not perfect it was accurate usually to within 10 percent of the actual calories. It can remember meals for easy logging and it has a step count meter that's great, because other apps aren't integrated and so if you have a very active day you get no more calories and end up starving. This doesn't happen with Cal AI. Cons: sometimes it takes a very long time to load a meal and when I go back to the app, the meal is gone and I have to reconstruct it from scratch using their look up tool. This doesn't happen often maybe once a week. It does sometimes have crazy calorie counts, usually on the high side. A small bowl of popcorn it listed at something like 8000 calories, it one time listed a candy bar at an eye popping 27 million calories. But you can usually retake the pic and it fixes it. This has only happened maybe a handful of times.

This is actually really working for me. It’s pretty simple. You just take a picture of your food or scan the barcode, etc. I’ve had a couple of instances where it said that it was steak, for example, instead of sausage, and then I spent all this time manually entering the ingredients, only to find out that it was within a few calories of what they original said anyway. So my advice is, just take the picture, don’t worry if the description is a bit off. However, if you notice you’re low on protein, add more protein at the next meal. I am of course, stopping at the recommended number of calories each day for my height, weight and goal. I’ve been using it a week today, and I’ve lost 8 pounds which is crazy, because I’ve tried everything! I even work out an hour a day and haven’t been able to lose weight when I starve myself! I also have an underactive thyroid which makes it hard and I am an older woman with all that entails. I think it’s about tracking the protein, not just calories for me, which this does well. I just can’t believe this is working after so many years of struggling. Keep your fingers crossed and say a prayer for me that it keeps working! I have 45 pounds more to lose.

This is a truly useful and helpful piece of tech. Great job with the idea and implementation. It’s plenty accurate for my purposes and working well. One big suggestion: the “weekly energy” chart is useless and a simple fix could make it better. Rather than showing “calories burned” what apple health calls “active energy” you should instead combine the “calories burned”/“active energy” with what apple health calls “resting energy” this total active and resting (total estimated calories used by the body that day) would be so much more useful in relation to the second comparison bar you label as “calories consumed”. Right now that bar graph is pretty pointless as a typical “burned” bar without adding the resting calories, does not readily show the user if they are in a calorie deficit trend or if they are consuming more calories than the estimated use of the body (active and resting).

Firstly, the app does a great job for a lazy person who desires to keep track of their diet/surplus of calories. I would never advertise this for someone going on a diet as the accuracy of the log is like 80% which can be crucial when considering caloric deficits. Anyways, there is one major flaw that has been increasingly annoying, and has almost made me give up on using the app entirely. When you log a meal it eventually will state that the app "will notify you" when your food's macros are logged into the app. The reason why I say this is after I'm done taking a good picture of my food, notice it process, I exit the app and eat the food. However, on multiple occasions, after i finish my food I open the app again just to see that it logged and 50/50% of the time, it fails to log the food I just finished. This is extremely annoying considering it registered that I took the picture, said it was processing it, yet failed to actually log it. This flaw alone is a major issue and contradiction for the app being advertisement as "easy to use" bc it fails at its most notable feature...being easy to use lol. That being said, the app still does great at being good for lazy people, and I paid for the year, so I'm gonna use the year.

Overall I like this app a lot for tracking my calories - however I’m finding myself frustrated as there is no way to edit my starting weight, and customer service has confirm that they are unable to assist me with it. I signed up for the free trial in the middle of the day, when I was not able to weigh myself so I gave a ballpark figure just be able to get started. If I had known that what I put in was going to be completely set in stone for the rest of my usage I would have been more careful and waited until I got home. As it is, I’ve actually lost 2 pounds but it is not reflected in the app at all after my first week because I had inaccurately added my starting weight. When you’re talking about motivating people to lose weight, there’s something really motivating about seeing the numbers and the graph visually going down. Having to wait for another seven days for this really puts me off and almost makes me want to cancel the free trial and start fresh … I know this is such a tiny detail, but it’s important to me. And rational or not it still makes me lose heart a little bit 🤷‍♀️ I feel like an expensive/paid app should have that feature.

Overall I am very happy with this app. As a yearly subscriber I have access to the AI food scan. I will say sometimes this is spot on, and sometimes you have to adjust it. I love that this app now integrates with the Apple Health app. It automatically adds my workouts right into my day. I love the rollover calories feature also. I don’t always use this but I like when it being an option because I do prefer a calorie “range” in my deficit. So far I have lost 9 pounds in 3 weeks tracking my calories with this app. Things I would like to see in the next update: 1) the database needs to be expanded with more nutritional calorie information from more restaurants and just general items overall. I find a lot of the time I cannot find exactly what I am looking for. Every single basic food item should be in there with the ability to adjust based on weight or size. 2) add the water tracker to a better/more convenient spot 3) I agree with other people in terms of wanting to see what they have already eaten for macros, not what they have left. Just change the chart to include both! Thanks Cal AI!

I sincerely like this app, it’s gotten me very focused on counting calories rather than just eating anything and everything while counting protein. That being said, I wish it was easier to change the nutrition facts without it changing everything. For example, if I try to change the protein to what I’m actually reading it’ll change the calories, same with carbs and fat and whenever I change the calories again it’ll change all 3 that I JUST changed. Little aggravating. I would love to see that fixed. Another thing I’d love to see if differentiating between good and bad fats. Bad fats are obviously bad but good fats are actually good for you (in moderation) and are normally used as a fuel source. This app counts both together instead of counting them separately so I’m constantly going over the limit of fat, even though most of my grams are from good and healthy fats (solid example is my protein bars, have 3G of saturated fat but 8 grams of good fat). If this could be changed to a limit of bad fats and counting healthy fats that would be amazing. Other than that I really like the app.

First off, I am enjoying this app. The price is reasonable and the tracking seems to be moderately accurate… however there is a few things I think should be added. Firstly, I would love to see more specific macros including sugar and more, not simply fats, proteins, carbs, and calories. I would love to be able to dive into the specifics of the app. Also, the weight tracking should include the decimal number. That would be better. If there could be a widget allowing us to shortcut to the app from a Lock Screen or something that would be cool as well, I.e. MyFitnessPal. Saved foods is a great addition and I’m sure logging workouts will be as well. One thing that would be REALLY nice would be if instead of just showing how much protein, for example, we have left it showed how much we have had for the day as well. I mean sure I can subtract goal from amount left or whatever but it would still be a nice addition. That’s all I can think of now, and otherwise I really like the app and I’m sure it can improve in the near future.

I was a MyFitnessPal user for over ten years with some breaks here and there. They had the largest database of foods, restaurants, etc any fitness app could have and it was amazing when it was free. I could log my calories but couldn’t log my macros, which to lose weight was all I needed to get started. Now they require you pay anything to even use the scanner for barcodes and they want upwards of $100 for a year. So that had me looking for another app. I stumbled across this one and having my loves and knowledge of MFP I tested it out for the 3 free days to see if it would work for me, which at the end only cost me $25 fo the year to use- that was acceptable to me. I’ve been using the app for 5 weeks, the entire month of January 2026 and it has come a long way in helping me get back on track. It has taking some learning curve to figure out this and that but it’s all there. The database is still weak but can be built by users like me and you. There is ONE COMPLANT I have, and just one. When you log a “my foods, or “saved food” you are able to change to time in which you actually ate the meal. The time feature is not available for “my meals” which makes 0 sense to me. Sometimes I get busy after making dinner or lunch and forget to add, but know the meal I’ve made and measured is already built out in my app so add it when i remember (usually after eating) well it’s the only feature that doesn’t allow you to change the time the meal occurred and that really hugs me esp if my breakfast and lunch ate bundles up together when I didn’t in fact eat it at the same time. The missing categories of “breakfast”, “lunch” and “dinner” was weird at first bc I was used to pre logging my day with my entire next days meals I would meal plan and prep but this has you log as you go. Which is fine, it’s just a running list but I at least want the time marking to be correct. Can you fix this team??? Please??? If this is fixed I’ll Give the app 5 stars!!

This is a solid app. As far as my reasons for downloading it, counting my calories has always given me stress & as a college student I don’t have time in my day to sit down & track my food. (I barely have time to make my food if I’m being honest). I’ve gained some weight and I wanted to focus on calorie deficit with a high protein diet. This app is good because it tracks your macros & you can take pictures of your food & it gives you a pretty good estimate. I would say it’s fairly accurate, just make sure you get the whole dish in the picture. One thing that does bug me is I am a pretty active person & I don’t think my calories burned are considered into the calorie counter bar at the top. This is super important as I don’t want to be undereating. This is only my first day using it so I’ll see how tomorrow goes & decide if I want to continue with a subscription. This is a really good app concept that will help a lot of people & I think with some fine tuning from the app developers will really make this a great app

There are just little things I’d like to see improved. Like for the intensity options on the weight lifting section, it doesn’t show the full description. I’d like to just be able to hold down the button and see what it says in full. To clarify, all I see is “breaking a sweat, ma…” Additionally, whenever I make an edit to a food input, the total calorie section goes way out of whack. For example, I took a picture of my dinner roll, knowing how exactly many calories and macros it was, I just wanted to add it to my list. But it glitched out when I tried to edit the calories and macros, especially when I tried to add an extra portion afterwards. It just did whatever it wanted to honestly. And I do wish I could enter in more specific portions. For example, I can only enter in cups by the half, when some servings are in fact 1/3 cup, etc. that is rather nitpicky, I know, but I love the app and use it every day, it’s so close to being perfect and for a great price.

This is a great app, it is simple, very easy to use and has everything. The AI calorie tracker by picture is very accurate. The option to describe your meal works pretty well but could use a bit of updating. Option to input foods even after midnight and have them count for previous day which is great. Generates calorie and macro goals. Very good app and hopefully the developers keep this up. NOTE TO DEVS: the option to see your total calories and macros for the day would be nice and should be there. Not just how far over or under you are. There should be a daily summary option. The macro camera should be utilized so barcodes do not need to be scanned so far away. Pictures should not need to be saved either for barcode or food label scans, all these pictures makes the list look cluttered. Maybe only show the pictures once you select an item further. The option to organize “Breakfast, Lunch, Dinner, Snacks” would be nice to categorize as well.

Love the app so far but def some missing features. When I tried to add a food item the serving sizes and serving part math doesn’t seem right. The units also disappear when you start typing which is annoying and also the units disappear entirely for the vitamins. It also doesn’t let me use decimals when filling this out. After adding a food there doesn’t seem to be a way to edit it so I’m redoing it. Also when I first signed up I said I wanted to lose 1 pound a week to reach my goal of losing 10 pounds. That would mean 10 weeks. However the app told me I’d be at my goal by the end of January 2026 which is in 4 months. When I went to go change the pace of losing weight to 1.5, it then said I’d maintain my weight, although I had chosen to lose it. I just wish it would allow me to do a free version instead of already paying for it when it has issues. I really like the UX though which is what I suppose I’m paying for

I want to be completely transparent here. When dieting and typically in general tracking your intake is crucial. I’ve seen so many including myself just try to guess work and keep up in their head and it almost always leads to failure. This app is nothing special. The “Ai” in my opinion is a little too god to be true because in no circumstance can I take a picture of a bowl of chicken and rice and it accurately get my portions correct. With that being said, this app has my loyalty. So many of the competitor apps are just trying to do to much, it’s hard to navigate, and you get stuck on the pay wall. Let me just say the price for this app is very fair and worth it. The simplicity in the interface is beautiful and they make it easy for you to accurately maintain your goals. If you are considering a tracking app this is the first place you should look!

I really enjoy using this app; the interface is fantastic and very user-friendly. The price is very reasonable compared to other calorie tracking apps. I decided to pay for the service and try out more this year. However, I’ve encountered a major bug in the nutrition goal generator. Even at a recommended pace, the app sets my “daily” goal to an unsustainable 541 calories. If I set the pace to maximum, the goal actually becomes a negative number. I have emailed support with screenshots but haven't received a response. Additionally, the Apple Health integration seems broken. Despite having all permissions enabled, the app doesn't pull my weight data from my smart scale/Apple Health, forcing me to log it manually every day. Would love to see these fixes!

Couple minor bugs that are just inconvenient if anything. At times, when searching for a popular food item, the AI generated results don’t show what you are looking for until you type in a specific key word. An example being, if I type in chicken breast, forgetting to add members mark for the brand, it’ll populate a bunch of different ones. If I go back and type in members mark it will then stop searching chicken breast and start searching everything members mark. Just a minor inconvenience. Additionally, I use the camera function for scanning barcodes a LOT. I’d say maybe once a week the camera just won’t open and I have to power down and restart my phone for it to work. If these bugs could ever be fixed it would be a 10/10 for me all day long. I’m down 75 lbs, this app has helped for the last 4 months of really dialing in my macros.

Let me start off by saying that I’ve used macro tracking apps for many years. I used a competitor app religiously. This app has great features, isn’t bloated with nonsense, is simple to use, and affordable. I hope the developers continue to improve it though as it’s not without its flaws and does leave some to be desired. Areas where there are some room for improvement: Accuracy - there are times when I’m logging a food manually and switch from ounces to grams when I noticed the outcomes of the macros are not the same despite them equaling the same weight. Planning - I don’t need anything fancy here, but I would love to be able to click on the next day and plan a some of my meals. Serving sizes - there are times when I use the search feature to find a food only to discover that I’m not able to use gram, ounces, cups or really any measurements other than the “standard” serving size. However, with these pre-logged food items it’s not clear how much the serving size is nor is it even listed. Calories burned - when toggling this feature on it adds to your daily calories based on what you’ve burned that day. However, it’ll tell you that you have more calories that you can eat, but it does not calculate what that should translate to in macros.

I’ve tested my fitness pal, loose it, parrot pal, and many more ai based calorie trackers and CAL AI is the best in my opinion for a couple of reasons. #1 the live activity tracker that displays how many calories you have left right on your lock screen or Apple Watch is a huge feature. Also the ease of use is really great, it’s very easy to track complex meals with surprising accuracy. One major flaw that I hope gets fixed quickly: When you use the barcode scanner you can only choose the number of servings, not oz, grams, etc. For example: when I use 2 cups of Greek yogurt in my meal - I scan the barcode and then I must decipher that a serving size of that specific brand is 1.25 cups so I have to do math to input the 2 cups I am using. That would be 1.6 servings… I desperately wish I could just input 2 cups (like so many other apps allow) Another small downfall: some custom meals have everything already calculated so I wish I could just use the voice to text feature an say: “I had a salad with chicken, a total of 350 calories, 60 grams of protein bla bla bla…” the AI portion really has a hard time with this and starts making its own wild calculations on the stuff I said. Again, this app is, in my opinion, the best one out there. There are a couple of setbacks that if corrected would knock this app out of the park!

I paid for the year long subscription. Which is the first subscription I have ever paid for because I want to get serious about losing a few pounds I have gained. And I do like the app. There are some glitches some times which are a little annoying but I know that no app can be perfect. The only big issue I have is that it doesn’t sync to my Apple health or Apple Watch. Even though the app makes it look like it’s specifically for Apple. I don’t usually carry my phone around when I’m active outside but I have my watch on always. So my watch counts all my steps and my heart rate and calories burned etc. I know I can manually add any exercises. But sometimes I forget to do that and it’s kind of a pain because my watch already keeps track of all that. Hopefully they can update it and add that feature soon! Besides that it’s a good app.

This app has so so much potential. Finally I feel like there is a way for me to track calories without having to spend 5 minutes before each meal looking up information about all of the ingredients. My only major issue is that in their “fix this” feature that is intended to correct anything the photo analysis got incorrect, it seems to never adjust macros or calories. For example, I had pretzel sticks which the ai incorrectly analyzed as French fries. I used the “fix this” feature to inform the app they were actually pretzel sticks, and the app changed the title to pretzel sticks, but did not adjust the calories or macros. Normally the AI gets the meal and portion correct on the first run through, but any time it doesn’t, this is an issue. If they were able to fix this it would be literally the perfect app. Genuinely such a great idea and the implementation is so close!

Great for quick tracking and simple user interface. Better than other competitors in my opinion. Worth the purchase especially when you get it on sale at 80% off for $24.99 for the year. Great app. All the other reviewers give it a one star are just cheapo’s that expect everything to be free in life…

Ai scanner works but you have to tweak it a couple times Use YQVUUE when signing up

I’m really enjoying this app, but it needs an option to select serving size when adding a recipe or food. I tried adding my homemade white bread, and it counts all ingredients as one serving, even though the recipe actually makes 12 slices. This will skew my macros tracking. Without a serving size option, there’s no way to accurately track what one slice represents in terms of macros.

Is advertised as a ‘free app’ but the only thing that’s free is the questionnaire 💀

This app helped me lose weight it kept track of my calories my steps everyday I would recommend this app for everyone

Love the app, it learns over time. The “copy to” function only works when you want to copy a food to a future date- it would be better if you could take past day items and copy to today. Would save a lot of time!

Use code PDPGSP to sign up!

Love this app helped me lose lots of weight not just on my body but on my shoulders too lol helped me understand how to lose weight better then any app ive ever used

The overall app is good and reasonable for it’s price, especially compared to other calorie trackers. One gripe i have however are some minor bugs and tweaks that would help the app be a bit more friendly to use. Also, as a paid subscriber, it’s absurd how you have to pay every time to get your streak back. A system where you do a challenge or some sort would be better (or some way to earn free restores).

Useful, you can easily track calories with the pictures Use POGKBY when you sign up to get a bonus

Amazing app. second to none

First calorie tracking app I’ve used and its the real deal, scans barcodes are well, big food portion are recognized. I will defintely be using this to track my weight loss journey as it does really well. I really enjoy the rollover it has so it keeps me showing how much calories i continuoisly need to reach my weight loss goals. Would recommend the app if you get it for 80% off, use my code AMUOSP if you end up the paid version.

We are starting our journey will update so far its easy to setup

I have four or five ideas that would drastically improve this app, even though it’s pretty good as is. Ps you better incorporate this, because I’m giving you this idea for FREE. First, and most important, there should be an option to add ingredients by scanning barcodes and labeling the list of ingredients together as a meal that you save as a “Saved MEAL”… Then when you have this meal-prepped for the week, you can signify that you’re eating 1/8 of the total meal. I make crockpot meals for lunch, and this is the hardest thing to log manually because I have to re-do all the ingredients if I wanted to put this in. Having a list of saved MEALS (various meals with ingredient lists after clicking to expand on the meal) would be a huge game changer because it’s just like meal-prepping; you enter the ingredients and save as a meal, then it saves you time when you actually need to use it… just click 1/8 of saved meal. With this, there should be an option to take a picture of said meal after telling AI what the meal contains, this way it continues to have more data to compare meals it doesn’t have the ingredients to beforehand (you should also be able to label pieces of the meal with what ingredient that you’re labeling). But telling AI what’s in the meal, and even going to add the weight of the portion or volume of the container would really increase accuracy after thousands of accounts of what the AI is analyzing. Contact me for further improvements. Thanks!!! -Matt, Be The Change

I really wanted to love this app. It’s easy you just put a picture or scan in the meal and forget about it. You don’t have to select if it’s breakfast or dinner which is the issue I had with fitness pal because I just want a quick scan and be done with it. However, after tracking my meals, I started realizing that some of my micro nutrients were off. I had to go back to many of them and sodium, fats and at times fiber was way off. For example I logged in one bread slice via the barcode scanning process and my sodium spiked to 3000 and I found that odd as I am a hypertensive patient. When I looked at the label, I realized that it had logged the sodium incorrectly (it was 290) even when - like I said - I went through the barcode scanning process and not a picture. So I had to start looking back at all of my meals and realize more times than not it had calculated some macros, but mainly micros like fiber and sodium wrong. Sometimes it gets protein wrong, sometimes it’s the carbs…. The serving sizes are difficult to interpret as well. I really wanted to love this app as I have the pro version but at this point I can use Fitness pal and select a meal, which is what annoys me cause I want to save time, but if I still have to take the time to be recheck all of my meals to ensure that they are correctly logged for macros and micros it defeats the purpose, and I’d rather go back to fitness pal and select my type of meal which at the end still saves me time because at least it’s accurate :-(

I puchased the one member yearly subscription which i initially liked it was accurate and worked well for 2 months. Then, i purchased the family plan year plan to help my grandparents and girlfriend out. It worked kind but was difficult to get set up and was intermittently logging them out and id have to send another link to get them set up. Then nov 25, the scans and ai cal features started being way off. I started referencing and it just wasnt the right macros or calories on any of the picture or prompted food inputs. Even big chain resturaunt calories and macros were way out of date and off. This is where the nightmare started. December 2025 the family plan stops working as it used to. Before it a disconnection from the family members phones amd i had to send another link new link now nothing will get them back on board. I tried uninstalling reinstalling, populating for all current subscriptions, double checked my apple subscriptions… should be active. So i write a email to cal ai. Nothing no response. I follow up again nothing. I follow up one last time last tuesday march 21st and still no response. Services paid,service not rendered. Failure to contact me by wednesday april 1st will result in filing a report for forced refund with apple, a chargeback from my cards, and complaints with BBB, FTC, and Florida State attorney generals office.

I’ll start with the positives; the layout is nice and clean (compared to MyFitnessPal which is a disaster of too much stuff), their customer service/support team is super responsive so you know they are getting your feedback. However, I only know this because I’ve had to email them a dozen times. The idea is great but terribly flawed. It’s another attempt at full reliance on “AI” with zero checks and balances. When scanning a food by label or barcode, it gets the macros and calories correct about 50% of the time - sometimes it doesn’t even get the food right. That does not give me a lot of confidence on how often it’s gonna be right from a photo of a meal. It’s got a very weird way of counting and displaying total and average calories and expenditure and does not count for BMR in the calorie burn. There’s no way to see if you are running a caloric surplus or deficit or to see your average macros over a given period. You can copy a previously eaten food to another date, except for today’s date. Someone on their programming team willfully and purposefully excluded the one and only day you would ever want to copy something to. It also does not write data to Apple health (or anywhere else for that matter) so if you want to see your fitness and nutrition in one spot, this isn’t the place. Had super high hopes for this but there’s just so many things that need to be corrected. Their ads say some kid built it because spending all the time tracking macros didn’t fit into his life - it’s a good fake Internet story because, trust me, you’re gonna spend a lot of time entering things into this app

I wanted to love this app, but the first red flag was when I was charged immediately on the third day of use after being told I would be notified before my three day free trial was up. Second red flag was when my premium features stopped working after a week of use. Their customer service was absolutely useless - they respond quickly but make you explain the situation multiple times to get to a reasonsble explanation. They eventually escalated my issue to the technical team, which yielded no response. It got so frustrating that I asked for a refund and to cancel my subscription. I was told that it was escalated to their internal billing team then days ago by without any update so I followed up just to be told that I need to request a refund through Apple. The charge on my bank statement was clearly made by their company and not Apple subscriptions. There is also no evidence in my Apple account that a subscription with this company was initiated through Apple (and I’ve done this many times before through Apple with other apps). The lack of accountability was jarring. The right people are not talking to each other internally, and their operations are clearly faulty. I’ll be filing a fraudulent dispute with my bank and hoping I never have to deal with this company again.

The idea of being able to test/trial an app is ideal. Before I agree to pay for something, I want to make sure it suits my needs. There will never be an opportunity to obtain a refund, so I don’t dare venture into the payment option initially. However, this infuriating app requires you to lockdown a payment method just to use the 3-day trial. I get it. It’s a trend of developers to obtain a payment method upon installation. Now, many want you to believe this is a convenience approach. Those more keen and aware understand this is simply a way to entrap users. Most would inevitably forget about the 3-day trial and end up stuck with another monthly fee. I have no issue paying for what I want, but a few things must be mentioned: 1- I need more than 3 days to rest a good app for efficacy, usability, overall benefit. 2- Obligation to pay for something that I haven’t been able to gain familiarity with doesn’t evoke a sense of compliance, but rather deterrence. Shame on this developer for forcing you to agree to handing over a payment method before testing the app. This app is one of hundreds. Not a unicorn. I’ve found something that actually meets my needs, allows me, the user to decide if I want to pay for additional features and when, and doesn’t sneakily grab my personal data and usage logs. What a complete waste of time.

I like the interface and idea of this app a lot - but feel I can’t trust it. For example, I took a photo of nachos last night, and it accurately identified basically all of the ingredients - impressive! But then when I click into each ingredient, it has macros that make no sense - like 9g of protein for 1 cup of tortilla chips. I wish lol! (For reference, unless protein is added, tortilla chips are typically 1g protein/cup). Things like this happen a lot. I also often scan the nutrition label of food, and then enter the exact g amount that I consume, and when I adjust the g in the app to specify how much I ate it is unable to do that conversion and just keeps the food as 1 serving… even though that is fairly simple math. Finally, the food database is pretty limited and it seems to not be learning - like if I scan a nutrition label and add the label and brand of that food, it doesn’t show up in the library, and I instead have to pull from my saved foods, but that means the app is missing out on so much knowledge it could be crowdsourcing. I hope these issues are fixed, because then I would love the app. Also, the 3 day trial feels really short, I only recognized these issues after a week of consistent use, so that feels icky to now be paying for a year.

I signed up for Cal AI in November 2026 and started using the app immediately. It was pretty good though it was lacking in some ways compared to a previous app I used. I was going to continue to grow with it since I paid for a year subscription BUT… I went to use it one day and was logged out. And then begin an absolutely ridiculous experience that has yet to be resolved! The app wouldn’t let me log back in so I contact support. After several emails back and forth they could not figure out why it wasn’t working. I finally got fed up after 2 weeks of back and forth so I requested a refund. Many more emails back and forth and they essentially refused to give me a refund and said it is on Apple even though I didn’t subscribe through Apple. I subscribed directly through them which I pointed out several times and even sent them proof and they still refused to refund me. So I finally disputed the charge with my credit card company and won that case and got my refund. It was not a lot of $ but I pushed back because it was such poor service and I have zero tolerance for that as a business owner myself. There is much better calorie tracking apps out there like MyFitnessPal or Cronometer. Do yourself a favor and check out one of those first!

You first have to subscribe to find out what this app is all about. (There’s no trial period, though I read on Reddit there’s a 3-day trial period.) $30 for a year’s subscription or $10 for one month. I saw no other options, except for a $20 special offer when I didn’t want to pay full price. Once you pay, Apple won’t refund your money if you’re dissatisfied. My request for refund was denied twice. I went to delete the app—the app asks why? My answer: ‘it has limited value for me; I’m not going to use it and I don’t want to keep it.’ The developer (who is described on TV as a “teenage millionaire”) asked me for the “purchase email address” to issue a refund (though it was on my email request). What a waste of time! After sending them my Apple ID (i.e. the purchase email address) multiple times, their last e-mail says, “P.S. You might have bought the subscription through one of the app stores, in which case we can't give you a refund.” Again, what a waste of my time (and theirs)! How else could I even look at the app on my iPhone if not through the App Store? No wonder this high school kid has become a millionaire, if he’s keeping monies of unsuspecting people. Last week, I added another $20 to his trust fund. He can keep his app. Too bad I can’t give it “0” stars!

UI is good and the AI Detection works moderately well (though is often wrong, for example, I took a picture of 8 grapes this morning and it told me that was 8 servies of grapes and was over 700 calories). My biggest issue with this app is the calorie advice. I said that I was 33 years old, female, 145 lbs, and that I work out 2X a week. I wanted to lose 10 lbs in 2 months (which is an understandably aggressive goal) but it told me to eat a max of 682 calories a day. I personally feel that's a dangerous and inaccurate target, especially for a moderately active person. I do see that if you log exercises it will add to that number, but if you're not constntly logging your steps/exercise/ daily calorie ependiture (which occurs outside of just exercising), you're going to be seriously underconsuming. As with any health recommendations, definitely prioritize real doctors and sources over AI, but I put this same information in other AI Sources (Chat GPT/Gemini/etc) and all sources said that 682 was a dangerous calorie limit that could lead to hormone disruption/muscle loss/etc. So if you want to use this app for calorie tracking, by all means. But please please cross check any health advice coming from this app across other sources.

Do not sign up for this free trail. They say they will remind you but they don’t. I cancelled on the last day of my trial even thought it did not even work on the first two days. However I spite of canceling on the third day they billed me for the whole year onthe fourth day while my app kept saying my subscription is cancelled and was offering me 80% less to come back. They even emailed me on the fourth day with the same offer of renewing my membership for 80% less and keep sending me notifications via the app of the same . Raising the issue to Apple did no good. They denied my request for a refund and even calling and chatting with Apple representatives is useless it took me over two hours to even find an email to send me screen shots of cancelling and of the app clearly saying it is cancelled as proof but no resolution has been offered. Apple just denies all responsibilities and says it’s a third party. If no resolution is offered my last resort will be to dispute it with my credit card bank. Beware and stay aware from this deceptive company and from the Apple name behind it. Extremely disappointed with Apple and of course the developers of this app. What a deceptive way to trick people into getting their subscription

Cal AI has hands down been the worst customer service experience I’ve had in a long time. I was double charged (both a yearly plan and an extra payment), then suddenly couldn’t access the app at all. I followed every troubleshooting step they suggested, tried restore purchase multiple times, and sent screenshots and a screen recording. Nothing worked. I had to reach out to support because I was locked out of the app after being charged for more than one subscription. “Restore Purchase” did absolutely nothing, even after I restarted my phone and deleted and reinstalled the app. What made it even worse was the constant back and forth where they kept asking the same questions that were already answered in the email thread. I went days without access, lost my streak, and had to switch to MyFitnessPal because I still needed to track my calories. I asked for the issue to be escalated and for my refund to be handled properly, but it felt like I was talking in circles instead of getting real help. I'm not sure if they are using an ai chat bot or if they're just that incompetent but it feels like a joke. don't use this app. plus the calories can be very inaccurate.

When this app is up and running it's great. It has locked me out 4-5 times in 6 months. Getting them to respond is a challenge. This time it's been 8 days, countless emails where you talk in circles because you never get to talk to a human. They just keep telling you over and over to click on "already purchased" but yet that doesn't work and they want you too repurchase. The thing is you invest time in creating your food list, Macros, measurements, etc. yet you can't access them. After reading the 12th, not helpful, but you want to pull your hair out email, it's come down to me taking even more of my time to write this review. I feel I owe it to others so they don't feel the same over the course of their subscription. If you are using this type of app, I'm guessing you are on a mission and this was part of it. Logging and tracking is important and you are in a committed pattern then all of a sudden you are dead in the water. I can't even get my money back because no one ever actually helps you with figuring out how to get back into your account! Find a different app and when you read reviews makerl sure they are more than a month in.

I had high hopes for this calorie tracking app, but it was a complete letdown. Right after downloading, my phone screen shut off, and I was stuck with the spinning wheel of death despite having 44% battery. After a frustrating three-minute wait, I noticed my wallpaper had inexplicably been removed. Not a great start. When I finally launched the app, it opened to a blank white screen with just the words “calorie tracking made easy.” No functionality, no interface—just that. I closed and reopened it, hoping for better results. All I wanted was to test the app by taking a picture of my breakfast, but the app forces you to either register or answer an invasive questionnaire—date of birth, weekly workouts, and even whether I use other calorie tracking apps. Why do they need all this just to snap a photo? Worse, you can’t proceed without approving a membership plan. This aggressive push for subscriptions before even trying the app is absurd. Poor execution, intrusive data collection, and a buggy experience make this app a hard pass. I uninstalled it and won’t be trying it again. Save your time and skip this one.

It is a great idea and sone features work well, but definitely needs improvements. First, if you choose to add exercise calories back into your total available it increases calories allotted but does not adjust the macros allotted. Second, When trying to enter a meal you can’t choose ingredients off your saved list, so you have to start from scratch. This is inconvenient when making something like granola bars, where you make several different types and just want to change a thing or two. Also, when you add a meal from your saved meal list it adds each ingredient as an individual unit. When I make a tray of granola I save it as a meal bc I scanned each ingredient added. But when I eat it I’m not eating all 12 bars at once. I want to enter the meal and say I ate 1/12 of it, but because each ingredient comes up separately that is impossible. Finally, It sometimes lists calories wrong when scanning bar codes. I think My Fitness Pal works better, but for a much higher price point. Hoping this app improves over time.

The calorie estimations are WAY off, I talked to a dietitian about my macros and she immediately told me to stop using this app because it was so inaccurate. When I tried to cancel my trail subscription the app would not let me, it kept glitching and not doing anything so I emailed support for help and got absolutely no help. I emailed half a dozen times and got the same canned response saying that subscriptions are handled in Apple’s subscriptions list but mine never showed up in the list. When I told them that they just kept responding with the same canned response, and I ended up getting charged the annual fee because the app wouldn’t let me cancel the trial and the support team is completely useless. It is so frustrating and absolutely not worth the $30 hassle. They did not refund me and when I’ve emailed now twice asking for a refund and for them to cancel the subscription on their side I KEEP getting the same canned response with no help or solutions that are viable (everything the response suggests isn’t showing up in the app or on my Apple subscription list). If I could give this zero stars I would, do NOT recommend downloading this app.

App is okay. I gave it three stars because it needs some more adjustments. For one the subscription I feel like it’s a little too much. The second thing is the scanning of the food. I feel like sometimes it’s off if I scan something that’s pretty common on every app like a “pastry” or a dish that’s very common like Cuban food. Sometimes it just doesn’t grasp the full ingredients from the pics and that needs improvements. Also as someone who like to have everything in the health app, the integration to the health app would be great and make things a lot more convenient for everyone. Another thing would be the water settings, have like a water feature where you remind the person to drink their desired goal of water to drink everyday. This would remind and motivate those to actually drink water. Also I think they should add a feature where it calculates the works out you do. Currently it takes steps you do, but that’s just not enough. There’s so much potential with this app, 3 stars is where I feel like it’s at for me.

I don’t usually write reviews but I feel that since i’ve spent money on this app I should. Ive switched over from myfitnesspal and I do enjoy a lot of the things the app has to offer. But my one issue is the scanning of the barcode and the calorie count the app has in its data base. Every time i scan a barcode I have to fix the calories because it’s incorrect from what’s on the product’s nutrition label. Also when I search for what i’m looking for it’s usually always off by a couple calories. I just feel for an app that’s meant for tracking that it should be relatively accurate. I get if the photo AI is wrong because it’s a picture and we are not there yet with our technology to be accurate just off of a photo, but if i’m using the products barcode then it should be 100% accurate in my opinion. Other than that the interface is super nice and user friendly. That’s my only complaint and I hope they work on adding more foods and correcting the scanning mistakes especially if you’re paying.

I don’t know why on earth there are so many good reviews. As someone who has been heavy lifting for 4 years, and who spent almost a decade recovering from an eating disorder and healing my relationship with food, this app is a trap and subtly encourages eating disorders. Every meal I ever inputted first of all was usually incorrect, second, ALWAYS labeled 3/10 on the stupid health score that is in NO WAY ACCURATE. It tried to tell me that GREEK YOGURT is unhealthier in a homemade chicken salad than MULTIPLE SERVINGS OF MAYO. It does not actually know what a “healthy meal is” and critiques everything you eat. It had me confused for a minute when I let my mind get in the way of all the work I’ve done to recover. I have defined abs and more muscle on my body than most average gym goers and this thing is trying to tell me what I’m eating is unhealthy… I eat all Whole Foods, no processed junk snacks, just real raw ingredients. Do not give this app your money like I did. Find another app. And to anyone who has lost significant weight because of this app- that’s not a good thing. I guarantee you that. You can be UNHEALTHY and skinny. And this app is getting you on the road for that.

Sometimes I test the ap for accuracy by snapping a picture of a food item to see if the macros match the nutrition facts on the actual packaging and it’s usually off by a significant amount.. I’ve been using for less than a week.. not sure if I should cancel just yet. I do like the convenience of scanning barcodes, that makes it more accurate, but I can easily get that info on free apps like MyFitnessPal. Plus, I’ve already experienced a handful of barcodes that don’t work anyway… I’m curious about all the good reviews not mentioning anything like this… I’m originally rating 3 stars but considering taking a star away because it honestly feels a little suspicious that I see no reviews on these particular concerns UPDATE: cancelled subscription, received an in-app ad offering me an 80% discount to rejoin, with a message that said once you close the ad, you won’t get this offer again. I closed the ad and saw another ad on the apps home screen with the same offer. When I close the app, I got a notification offering me the same offer lol

A huge let down. Downloaded this app hoping it would make tracking nutrition more convenient and before I could even use the app or see the layout and how it works I was met with a review pop-up. Then, after skipping it, putting in my height, age, and activity, I had to sign in. This is fine I want an account with for this sort of thing, but right after making it I was met with a pay wall. I don’t get to see anything, I don’t get to test it, I don’t get anything other than giving them my info then being asked for money. This is beyond stupid. Just make the app $30 and say it up front when you try to download not after I go through and add my information and make an account. In all my years of using iPhones and downloading different health apps I’ve never run into something so idiotic and disappointing. I’ve never left a review before either, but this deserves the one star. Btw, this has nothing to do with it being a paid app, it has to do with how it’s done. Plus the begging for reviews before you can even use it really gets on my nerves.

I purchased a year subscription from Cal ai in early March for $20 from a promotion they were running. Everything was great and was loving the app. A month later, the app was asking me to purchase the year subscription to continue to use it. I contacted support to see what was going on. They had me log out, log back in, uninstall and reinstall the app. Nothing worked. They then asked if I indeed purchased a yearly subscription. I sent them a screenshot of my bank statement of when I purchased it and for the price. They then had to escalate it to the technical support team for investigation and that it would take a couple of days. A week went by and I had no response so I emailed again. They just told me to be patient that they were investigating. I emailed again about two weeks later and they told me the same thing. Almost a month has gone by since that last email and I have not heard any reply from them. I just emailed them again today. At this point, just give me my money back and I’ll go to another calorie tracking company

Purchased this app to track my calories and water intake, however after discussing with other people and seeing what they use to track I see that this app is falling behind and it’s custom meals and portioning. There needs to be a way to add an entire recipe with all the ingredients, list how many portions it makes, then you can say how many portions you ate of that entire recipe which is not possible here. Another major drawback is I paid $30 for the appand because I forgot to fill out my tracker Christmas day I now have to pay a dollar to get my streak back which is unacceptable. I could see charging non-premium members, but to take my money for something so little and then still have to charge me additional if I miss a day every so often is ridiculous. I canceled my subscription on this alone and I’m debating returning the app and requesting a refund… like every month you should get some free passes and that would fix everything.

One of my medical providers recommended I try this app. Compared to other similar apps I’ve tried, I really love the convenience and simplicity of this app. However, the feature allowing me to e-mail my data, progress, etc to my medical providers was not working. I’ve reached out to Cal AI support 4 times, each time explaining that my medical providers were waiting on this info. Since January 28 (3 weeks ago) I received 4 scripted, cut and paste responses from Madina, each one assuring me their “team” was working on it and they would contact me when resolution found. Shortly after my initial email on January 28 it became obvious to me me that I was being blown off and pacified, and expressed this in my final email (Feb 5), that I was expecting to go to my medical providers appt without the information requested.. sure enough, it’s been five days since their last email and I’ve heard nothing… sooo disgusted that I was strung along, pacified, and gaslit for 3 weeks and sooo disappointed that Cal AI support significantly undermines and diminishes what appears to be a very good app.

Using the camera mode to scan meals or food labels is moderately unreliable as it may not be able to make out the item you have on your place, mistaking it for something else. I appreciate being able to edit the results or add my own specific items via barcodes however I end up doing it nearly every time I eat, which can take a lot of time. The app offers many other features. The one I’d like to highlight here is the Health Score. The idea is that it will give you a quick glance at how nutritional your diet is. My primary issue is it doesn’t offer any real insight. Regardless of how your calories and macros add up it will always tell you “you need to increase your protein intake”. Even on days where I’m well over my protein goal yet my other macros may have fallen behind. It’s a great app to have more mindfulness on what you eat, but the low dependability leaves something to be desired.

I was really enjoying the app. I took a one year subscription. Used it one month, loved it, then all of a sudden, it wouldn’t let me log food anymore. I could see all my past data, and log water intake, but when I tried to log food, it told me it could find a subscription, even though I was tapping Restore purchase. I tried SEVERAL times contacting app support. A rep told me everything seemed to be fine on their end, but that she’d turn it over to tech support. Then nothing. No communication from anyone. I tried deleting the app and reinstalling, but that didn’t work either, and I’m certainly not going to pay for it again when it quit working the first time. I found customer service to be very disappointing. So I can’t recommend it anymore to friends if it’s only going to work a month and quit. If someone in app support wants to take it seriously and help me figure out how to make it work again, I would change my review, but if not, I’m cutting my losses and finding a more reliable product.

A friend recommended this app to me and I downloaded it right away. I’ve used MyFitnessPal in the past and found this even better. I also learned that they recently acquired the company which makes sense. I tried to upgrade to the family plan and invite my son to the platform. The invitation didn’t work and although they’ve charged me for the service, they haven’t been able to fix the issue in over 2 weeks. I’ve been in a maddening email exchange with someone named Madina who is likely an AI Chat Bot. Every day she assures me that she’s escalated to senior management in Billing but nothing has changed. I’ve asked her to connect me with supervisor or literally anyone else at the company and she never addresses that part of my email. It would be great if someone (whose name is not Madina) from the company reads this and would actually respond. I guess my next step is to send the email stream to the corporate HQ for MyFitnessPal. There are many competitors in this space, I would choose a different app if I were you.

I’ve been using this app for a week now and it’s OK. The things I have issues with are the fact it doesn’t really keep track of your recent meals, it only goes back a few items. I hate this. It would be nice to go back and look at what you ate or logged, especially when it’s a specialty item that you want to add again, but you don’t wanna go through the whole process of entering by hand. I know you can bookmark things, but that means you just have to bookmark everything and I don’t like that. It’s unnecessary. I also find it’s incorrect often when scanning barcodes. I find this interesting. One thing I feel can be fixed is the calories area. You can either choose to add back your calories or not. It would still be nice to have a visual and see what those extra workout calories are next to your calories count if you’re not adding them back or are - a breakdown. The app has potential.

Wish I had taken advantage of the three day free preview before jumping on a purchase offer. I find the app quite inconvenient to use. For example, taking a picture of your food at a restaurant, I have to stand up to get the plate within the picture frame. This is really annoying and inconvenient. Secondly if you take a picture of your food and you only eat half of it, so that you can take leftovers home, it’s a real pain to go back through and adjust all of the calorie/portion values later on. So, my experience the whole picture taking thing is not much of a benefit as compared to just entering the food. Another thing is that the food list for given day isn’t grouped by meal, so I have no idea how many calories were consumed at a particular meal. In summary, it seems to be a real battle to get food logged and it’s just not worth it. I do not recommend this app., And wish I had not spent money on it

Will ask you for all your info, at the end you still need to pay $3.33/month minimum

Cannot create a new group or accept a link to a group. Family link Plan doesn’t work. Had to cancel and request refund.

When searching for foods and you need to change the measurement let’s say from oz to grams, it gives inaccurate conversion of the calories. It’s frustrating because then you have to manually have to put in the calories. I can use many free apps to do that.

Started adding entries but none of this was feeding into Apple Health. All the permissions were set up. Unsure what’s wrong. Bug perhaps?

When it estimates the portion or if it uses the standard portion after barcode is scanned, it stoped showing the portion size in grams. If standard portion is 120g and you eat 140 you have no option to change it at the app, the only way is to change calories and it is very inconvenient because you need to calculate them first outside the app. Please put back the portion size.

Finally decided to pay for this app and track my macros more accurately. Started the trial and the first food I scanned. Already inaccurate results macros different product brand not found in manual database. And no I’m not talking AI scan, it’s the Barcode scan which is trash. Scanned 5 items and not even one came out accurate had to tweak everything. What even is the point of paying ? Disappointing.

It reinstalls if you need an update! I almost lost my data TWICE because it doesn’t indicate an update is needed. It just reinstalls automatically and you LOSE all your previous data. Will NOT RENEW!

Many foods are missing when you search, pics are inaccurate. Those that you can find often have inaccurate details. I could fix these manually but why would I pay for an app to build It’s database. Multiple messages to support have gone unanswered. Disappointing.

The app itself has a pretty intuitive design. The tracking and calorie determination is slightly incorrect but editable. It is nice that it integrates with apple health. Although you see duplication of data from time to time. Which makes allotted calorie prediction incorrect. What is not great about the application is that it sometimes becomes completely not functional for days at a time. With no customer support or resolution time notification. It wouldn’t be a huge deal if I wasn’t paying for it. You’d think that there would be some semblance of customer success for subscription holders.

I’m appalled by the business model at play here. You pay $40 for an annual subscription. Yesterday I was sick and forgot to add my meals. Today, get a notification saying I lost my 60 day streak but I can restore it by paying $0.99! That is a disgusting business model especially from a company hardly struggling financially since being bought by MyFitnessPal.

Said free 3 day trial then took amount of money for the whole year but only gave me the three days

This app is close to accurate and seems pretty good so far my only complaint is it doesn’t save your frequent meals so you’re constantly putting in the same meal over and over again.

They are Forcing You to pay, if u dont pay we cant just try the app. Eggplant30,

You fill out everything and then it makes you pay

Has an option to save meals for later but when you hit the save button nothing happens and the foods do not show up in the saved foods section. Otherwise a great app

I upgraded to a family plan in December, has not yet worked. All I get is platitudes and thanks for your understanding, we have escalated to management, canned and meaningless responses. Took my money right away, 5 months later still nothing fixed. Help! Maybe this poor review will resolve something because the 30 or so emails multiple the same amount of No Support at all. Nothing. Nada. Their profit seems to be bottom line, not keeping promises once you clic ‘Upgrade’.

If you click free trial, it just charges you immediately. If this happened to you, report it to Apple, so the app gets taken down.

Деб..ы! Как мне ее удалить? Почему у вас нет удивления этого приложения! ???????

Don’t sign up and waste your time

Je mesure 5.5pieds, j’indique que je veux perdre 10lbs. Environ 1lbs semaine. Je fais quelques activités physiques par semaines en plus de la marche 5-6 jours semaine. L’appli me suggère 1067 calories par jour 😂 C’est pratiquement ce que ma fille de 18 mois consomme par jour. Allo encourager les problèmes alimentaires et le regain de poids rapide par la suite ! Je ne conseille pas.

Taka all your info and ask to subscribe

I selected that I wanted to lose 1.5lbs a week and it recommended that my daily calorie intake be 678… which is far too little for an adult female

Asks for payment after asking for all personal information. Apple should take action against such apps for not revealing upfront that it’s a paid app.

This app is garbage, you can’t search any foods up and if you compare it to other apps it is way off. I tried getting a refund and they told me I wasn’t eligible. Don’t waste your money on this garbage.

Doesn’t even let u try without you signing up for a trial there should be a free version dumb don’t waste your money or time ai never 100% accurate anyways

Loved the app was working great but for the past week I haven’t been able to log my food every time I try to log in it closes the app and sends me back to my Home Screen. Anyone having the same issue?

Paid for subscriptions, lost access after update, and no resolution from support. Being asked to pay again despite proof of purchase. Not acceptable. Very disappointed.

They are sneaky and they get you to do a rating before they throw the payment wall at you.

Did the 3 days free then got charged for the whole year dont fall for this scam.

I was very interested until it didn’t let me past the free trial without putting my card info in. Should be a free option as well.

I initially was hesitant to sign up but the app was clear that I would receive a warning as to when I had used two days and another warning before payment was taken and I was signed up after a free trial, and I am here to let you know that they don't warn you. So don't believe their sneaky little lie.

Want to piss me off. You see this app advertised all over Facebook/Instagram talking about how the app is FREE but it’s not! $12.99/month or $40/ year.

I was initially really impressed with Cal Ai that we upgraded to the family plan for everyone in the house to use. The only problem is that after upgrading, there is no way to actually invite people to the plan. Now we have incurred a $85 dollar charge and no one but my son, whose account we bought it on, can use it!

Ai is good at identifying why food it is but not very good at identifying how much (I.e weight/ total calories) of it there is

I enjoyed the functionality of this app, so I purchased a subscription, and later decided to upgrade to a family plan. I was double charged for the personal + family plans, and never received a response from support. Canceled my personal subscription thru Apple, and lost access to the app despite having an active family plan subscription still. Second try with support… no response. Really want to keep using this app, but what gives?

It’s been weeks

This app does not keep track of my repeat food entries so I either have to enter them manually and create a list of foods or I have to search them up every day. Other apps I have used keep a running list of foods that I eat often and I only have to scroll down the list and tap to add it. Also, I can’t seem to find very big brands such as Lactancia Protein milk.