The ParentVUE mobile app helps parents stay informed and connected by providing day-to-day insight into the student’s academic experience. The mobile app works with Synergy® Student Information System (Synergy® SIS) in much the same way as the web portal, allowing parents to view student classroom assignments and scores, attendance, demographic information, and much more.
• How to find your school district and login information •
- The ParentVUE mobile app may request location permission to find school districts using Synergy® SIS. Alternatively, you can search for your school district by providing the zip code of the district office. ParentVUE lists all school districts near your location or the provided zip code.
- The ParentVUE mobile app uses the same user login as the web-based portal. If you need help, please contact your school district’s administration for user login information.
• Requirements •
- Only school districts using Synergy® SIS v2025 and higher can support the ParentVUE mobile application. Please contact your school district’s administration to verify the Synergy® SIS version.
- An internet connection is required.
- The ParentVUE mobile app uses the same user login as the web-based portal. Contact your school district’s administration if you do not have this login information.
ParentVUE (New) Negative Reviews
Very poorConstant log in issues. ID error codes pop up, the biometric doesn’t want to work.
Disconnected from other applications your school may use, so as a parent you’ll need to attempt to find assignments in the other hodgepodge of apps. Maybe you can see the grade here, but it doesn’t seem to link to the assignment graded so you’ll have to go find that in half a dozen other locations..OregonycVersion: 1.8
Previous version app is betterIt takes far too long to check attendance records. Since only the grades are easy to read, this app is really only useful for students who are solely concerned with their grades. The other features are difficult to use. The previous version of the app was much better; the new version is significantly harder to navigate..どうなってんのVersion: 1.8
Unfortunately badAs a rewrite this is unfortunate. The previous version is better in so many ways.
My biggest complaint however should be an easy fix for the server side team. I have 3 students and anytime one of their teachers send an email I get 3 back to back notifications about it..CwagdevVersion: 1.8
Login bugI mis read the part about adding district (yes/no) I picked no because I thought it was asking if I wanted to add another district. After I did that, it became impossible to login and with no explanation why. By deleting the district and adding it again and selecting yes I was able to finally login. Even so, Overall impression of the app, is that it is too complex and wordy..Bakoolguy2Version: 1.7
List viewPlease add a list view option for grades. It makes more sense than the tiles. Also, add back the missing assignments on the main page near to each class grade. As a parent I don’t want to scroll to see something is missing..Nep82Version: 1.8
Can’t even log inIf your new version of the app hangs at login I don’t really see the point in using it or trying to push it on users. Absolutely useless. I’ll stick to the old one that actually functions..MaytheswagbewithyouVersion: 1.8
Login issues / Just spinsI received notification of the new app and downloaded it. I cannot login. It just spins at the login screen. My credentials on the old app work fine. Reading other reviews, I see I’m not alone..TonyB from MDVersion: 1.9
Previous version sucked lessCan’t even log in. No linkage to saved password from other app with same name. Bad start. Why are they so bad at this?.PB4UGO2BEDTWICEVersion: 1.9
New but slowerIt has Prev/next buttons that doesn’t work at all. Pretty slow in displaying screens. UI is so noisy, should be simple and clean for everyone to use..ZuzusjourneyVersion: 1.9
WhyThe old app looks ancient in design, but it at least worked. I cannot even successfully log into the new app with the same credentials..Lostkt0Version: 1.8
😑Not able to log in, the old version was a piece of cake, but I can’t seem to get passed the log in page on this new version.K.lugoVersion: 1.9
TerribleCannot see messages you’re writing past whats on the screen. Cant scroll or anything..Clemen579Version: 1.8
I cant even log inForget the autofill setting, with or without it, I literally can’t even log into the app at all..N0trom3oVersion: 1.9
AI Slop?Not sure if some folks just vibecoded this and skipped any kind of QA. Some menus don’t work at all and app is only half usable.Zorus40kVersion: 1.9
TerribleWho makes these apps. The first one bad and this one is worse. How!?.MikeHAWK505Version: 1.9
Still terribleLooks like no one tested out this app before rolling it out..M8trxVersion: 1.9
Excessive notificationsApp sends a bunch of notifications for a single event..M123R456Version: 1.9
Sign inCant sign in. It just loads forever.The truth about meVersion: 1.8
BugsUnable to even login with the same user/pw thats is used in the old one.RaistbftVersion: 1.9
Should be Zero StarsDoes not work.Par4tigerVersion: 1.8
Way Too Many IssuesThe new version of this app has way too many bugs. For starters, I can’t seem to find a way to enable biometric login. I searched through all the settings and if it exists I couldn’t find it.
In the old app, when I wanted to send an email, a list of my child’s teachers would appear when I selected the “To” field. Now I have to search through the entire school (and the teachers are listed alphabetically by first name). I wanted to reply to an email and when I hit the reply button, all the fields were blank. What is the point of having a reply button?
When I am typing a message, the text area is mostly blocked by the keyboard. I try to scroll down to see the text, but when I type it scrolls back to the top of the page. I have to guess what I am typing and then scroll to see if I need to change something.
I noticed I could save an email signature. I entered something and hit Save. I went back to see if the signature saved and it appeared as though it did not. However when composing my email, the signature appeared in the text area.
These are just a few examples of the issues I have run across. It seems like this version was released before it was completely finished. I really don’t enjoy being a beta tester..Nowhere812Version: 1.3
Not a helpful appI had hoped that the “new” ParentVUE app would be an improvement over the previous version, but this version is just as awful. Difficult to find things, messaging is not working right — when I “reply” to a message it just opens a blank new message, not a reply to the message I was replying to. I’ve used other school communication apps that worked much better than this. It’s awful..SulwynVersion: 1.5
SlowwwwwI frequently used the older version of the app with no issues. I downloaded the new version and was happy with it at first because I appreciated the organization of it. However, it operates MUCH SLOWER than the old version, sometimes not loading my children’s accounts at all. I just want a quick way to check grades and enter absences but I’m going back to the old version because I frequently cannot get to grades..CmucheerVersion: 1.3
So badIt’s literally worse now. You’d think that for the amount of money schools districts pay Synergy SIS, they would be able to come up with an app that doesn’t absolutely blow. The interface is absolute garbage, it’s slow, it’s clunky, the intuitive like hold a knife by the sharp end.
I might run for a seat on my school board just to get rid of this system. I can’t deal with this garage for the next decade..AlbertTyroneJohnsonVersion: 1.2
Still no notification optionsEven though the description of the update said improvements to notifications…there is still nothing there. So not helpful at all..GSUGradGirlVersion: 1.6
Great, but….I like the updated version and how to view grades… however… I get 4 notifications every time for just 1. So an email sent gets not 1 but 4… it’s quite annoying. I reported my kid absent and got 8 notifications instead of 2..MtgrizgirlVersion: 1.6
Keep OLD AppThere are things completely missing on this when viewing my child’s grades that are visible on the old app. I hope this service is free and my school district is not wasting tax money on this.SD—-Version: 1.5
Miss the old oneThis app is terrible it just loads and loads forever. It’s hard to figure out the grades it’s not user friendly. I miss the old version..MumegsVersion: 1.4
From Bad to disasterJust when I thought the previous version of the app was getting better. Poof they throw it out. I can’t even login to this new one. You don’t need a new app. You need new management..TickleTyrantVersion: 1.2
Notifications not workingNew app doesn’t allow you to set up notifications. No option for it in the notify section.Dnsjsjsnsnsnsb1Version: 1.4
This app stinksIt never loads, the previous app is disabled. I can’t access my kids account profiles, report absences or check grades. The stupid thing just buffers for eternity..Reallydisappointed2Version: 1.3
Doesn’t workThe “new” version doesn’t work. I have yet to get it to successfully do anything it is supposed to do..SmahlaVersion: 1.6
No Grades AvailabkeLatest update doesn’t show the gradebook anymore. Truly the main reason I log in..&?$&&$?Version: 1.6
When does it open?How long to wait for the emblem to stop spinning so i can see my kids accounts???.NoneyabuisssVersion: 1.2
App issuesDownloaded new app but once downloaded it does nothing but spins.Kenge_05Version: 1.4
Wrong school districtWhen I entered my zip code it listed a school 1/2 way across the state. It won’t allow me to log in. So frustrating.FalconDad1Version: 1.9
Deserves an awardSeriously, one would have to try so hard to make a NEW version of a terrible app, that’s somehow much worse than the app it replaces. It’s really an impressive feat.
If you really like staring at a spinning logo for 5-10 minutes every time you open it, this is the app for you.
It sends 11 notifications for every single notification it should send.
This low-effort slop should not have been released in its current state.
Mind boggling..ShafnitzVersion: 1.2
Too many bugsI frequently find myself having to delete the app and reinstall because of bugs. I wish the school district doesn’t force us to use this..Lollipop1155Version: 1.9
Worst app everAfter download, I entered the correct zip code. But no school district appears for selection. And entire app freezes. I simply don’t understand why school districts work with them..A frustrated parent squaredVersion: 1.9
WhyLiterally why.EzberciVersion: 1.9
Too many problemsThis update is terrible can’t even log in or find my kids info it’s worthless and the other app was way better I could actually use it.De’Anna Love 29Version: 1.9
Can’t log inPassword not working and when trying forgot password it says doesn’t match what is on file. When you make an app you test it first, you don’t collect your check and walk away. Just shut down the app and when you can hire a real professional then try again..PalmTreeParadise1969Version: 1.9
Impossible to log inYou can’t get rid of the keyboard to toggle to a different field to fill in verification code. This is not an improvement..EarnysmynewbffVersion: 1.9
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Edupoint Educational Systems
