Fanatics Casino - Real Money Customer Service

Fanatics Casino - Real Money Positive Reviews

Awesome game timeI have been having so much fun here! I can deposit $10 and play all day on it. The play time and customer service is outstanding and doesn’t eat your money right away. Thank you fanatics for playing fare and not taking all my money so quickly. I don’t even care if I hit big if I do that’s awesome but I would rather be able to play and not keep depositing. Thanks again for being so awesome!.PoohhzieVersion: 6.4.2

🫡I would sell my life for gambling thank you.MortgagedMyHouseVersion: 6.4.2

Fanatics casinoThe best casino app hands down.JklooijVersion: 6.5.0

Amazing GameFun to play and lots of chances to win.NadirB88Version: 6.3.2

J.Love Fanatics Casino.MaxxiyoyoVersion: 6.4.2

FanaticsBest there is.JdcloonanVersion: 6.3.2

ReviewAwesome.Trick57Version: 6.3.2

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Fanatics Casino - Real Money Negative Reviews

Wasted my time!!!Ridiculous! The game is unavailable in my state, which is fine, I don’t care, delete and move on. The thing I’m irritated about is that the app struggled to verify my information so I went to chat with customer service named Lara. She had me submit picture of id. It was secure, I verified what I could and was satisfied with the link, nothing sus, etc. Well, after I submitted photos she verified my identity Andi went on the okay. That’s when it tells me I cannot play because I’m in California . Why verify my account and set it all up then? And I had entered my address on the app already. I then demanded all my documents destroyed and account deleted . They said ok, and then ASKED ME WHY I WAS DELETING MY ACCOUNT?!?!?!?! Are you joking? Why would I keep an account for something I don’t use? The rep could only Suspebd my account not delete. So I’m letting you all know right now, I have attorney on retainer for something else and if you don’t completely remove any tiny piece of me on this app, he will be happy to help. Told me this is an easy fix. But if I have to have him do that, I’m going to pay him to look into other people with similar experiences and possible a class action. It’s highly suspicious to open an account knowing the client can’t use it.PenMor4516Version: 7.1.0

Beware!!I have picture proof of the horrid support and scam like practices of this company. I’ve had several referral bonuses not be rewarded to me (450$ worth). Every time I opt into a promo I have to screenshot the whole promo and all of the rules and terms with it because when its time to be rewarded the promo credit I have to go to support and chase down my money. Spend 45minutes in chat every time sending photo proof of promo and waiting for them to “find” said promo on their end just to still not be rewarded the credits. I’ve had them “escalate issues” several times and when the supervisor sends me an email it’s 2minutes after an escalation and clearly has not had time to review my case in its entirety or the chat messages that went on and generate a response in 2 minutes. I’ve never dealt with such a shady company when it comes to getting your promos and credits. Not to mention they have the worst tier reward system on any of the apps. Do not recommend to anybody that wants to keep their sanity and wants fair gameplay and anyone that uses bonuses or promos often..Wrongful ban 13Version: 7.4.2

Tight slotsTheir new customer bonuses are OK and seem to be paying out like they’re supposed to but it’s only day three for me. Even with that said I’m not very impressed. The slots seem really tight and games that usually pay out much better for me on several other casino apps are giving a fraction of what they would normally give on another reputable app like Caesars, DraftKings or Borgata. Honestly, if DraftKings had not gotten rid of my favorite slot, I probably would have just devoted all of my gambling budget to them, but when they got rid of it I decided to look around for something else that had that slot, and I can tell you that fanatics is not the one for me. I’ll probably stick around till the 10 day promotion is over, but after that I will either delete the app completely or if I do come back, it will just be to try my luck at the free spin..Conni2youVersion: 6.9.0

TypicalSame as all the other apps. Doesn’t hit. Predictable as ever. If you’re playing a line game and you lower the lines all of a sudden the lines you’re no longer playing are getting all the good hits. If you put the lines back up it doesn’t hit. If you happen to think you’re gonna to get a big hit it will glitch into absolutely nothing or maybe $5. Doesn’t matter how much money you put in or what bet you play or how often you play the games just do not hit well. Ever. Had a game glitch twice on a bonus was told to wait a whole month to get to play the bonus for the game to reload and no bonus. It’s horrible and predictable. Save your money go to a real casino at least they can’t control how much one person can make and if you win or lose it’s pure luck and doesn’t feel rigged.Jess271822Version: 8.0.2

Read before creating accountI’ve had this site for a few years now and I decided to make this my main site well first of the year tier points reset I’ve already made my way almost to 500 and I haven’t received the little 40 dollars in fancash for advancing and I’ve emailed and emailed and it’s always something with customer support now they have to forward my account to some spin me so called team really over 40 dollars in fancash wow this is by far the worst customer service I’ve had on any site hands down so if you wanna take a chance with your time and money feel free to do so I definitely gave them every opportunity to fix this issue just by adding what I’ve earned to my account and I will update you all if they decide to make this right hope this info helps someone.KillacamsdadVersion: 8.3.6

You can never winI have spent over 100 and still out of all that time one bonus $25 I won. This is not a good website I'm with the other people people have to win a little more. You never let anyone win. This will be my last go round. I think I'm gonna delete this site if I finish this round good luck cause you're gonna need it. I go back to Ballys I DraftKings. A waste of money and time. I have to delete this game. I played a little more they could they are going to turn around they give you a couple dollars didn't really start taking your money. Can I get some bonuses please crazy me I sit and spend at least $220 a day asked me how much did I win the whole time playing this game for week? 125 come on fantastic. Do better please..Lucy notVersion: 7.3.0

DO NOT USE THIS CASINOI have been ripped off over and over for hundreds of dollars. I literally deposited over 100 and got one 2 dollar win with no bonus or anything. Customer service there is none. SERIOUSLY GO TO MGM CASINO. This place is trash and im deleting this trash like I should have done a few thousand dollars ago. Please listen and don’t be another victim of this scam.//// new day gave it another try and my money just disappeared and cant get ahold of anyone in customer service the AI bot keeps closing out the chat after requesting session id. Do not use this casino they literally stole my money. And now i closed this account and deleted the app. This happened multiple times over a thousand dollars gone as of the time i closed and deleted the account..Coopdeville0624Version: 6.8.0

Legalized SCAMMERSFanatics Sportsbook is nothing but a legalized scam. They closed my account overnight for so-called “suspicious activity” — yet won’t give a single shred of evidence or even explain what they’re talking about. They just hide behind vague excuses and generic emails while sitting on MY money like it’s theirs. They have no problem taking your deposits but when it’s time to pay out, they’ll invent excuses to keep your funds and hope you’ll give up. This is shady, dishonest, and borderline theft. If you’re thinking about using Fanatics Sportsbook — DON’T. You’re better off burning your money than handing it to these clowns. I’m reporting them to every gaming regulator and consumer watchdog I can find until they cough up what they owe me..Beverly//Version: 6.9.2

Used to be fantastic, but now? Not at allI’ve been playing with Fanatics for close to 2 years. They were initially great but changes over time have led me to believe they do not value their loyal players. The first change I recall? You used to be able to deposit a minimum of $5 but that’s been changed to $10. That’s ok.. I have another app I can deposit $5 only if I wanted. And today? They made two changes or updates that were a slap in the face. Their new loyalty program? You can get cash back on your deposits if you are at gold status. I play quite regularly but gold is an unrealistic distance away for me. Ok fine… I have two other apps that I currently deposit much less and get cash back at my level of play. The last? Their reward points, fancash, are only worth half in casino credits of what they have been for the past several months. I received no notification of this in advance. I’m sorely disappointed with fanatics..FranksMom906Version: 7.2.2

Warning! Common CorruptionAs soon as you deposit money, win a small amount, and see the pop-up asking, How’d We Do, immediately withdraw your money. Their programmers have embedded this tell into their algorithms. Everything will go downhill after this pop-up appears. It doesn’t matter if you rate them poorly or positively. Your account will zero out. I’ve tested this with thousands upon thousands of dollars. There’s no point in complaining about it either, because their Customer Service will never explain what’s going on, and will always resort to hollow claims of regulation, which is clearly a lie!.MrCensorMeNotVersion: 8.3.5

Feel like I’ve been scammedI play often. I don’t bet huge amounts but I play consistently. I played the fanatics reward reel. Lo and behold the reel landed on the $10,000 bonus, however it stopped there and then there was a clicking sound and it moved one tick to just below the 10,000 bonus. It literally stopped it wasn’t like the reel was still moving slowly, it stopped on the 10,000! I was so disappointed. I still play even though I hardly win anything (very small payouts) because I like the games but I’m thinking of deleting the app..ElisgrandmaVersion: 7.8.2

STOLE my money, FraudI was playing last night. I was doing 40 cent spins on Siberian storm megaways. I had $31 in my account and hit spin for 40 cents. The spin was not a win. No biggie, only down 40 cents, which leaves me with $30 still to play. Suddenly my fund disappeared within seconds! And it went from $30 to 0.16 cents as available funds I had to play with. Where did the rest of my $30 go? I contacted support and they agreed there is an issue and would pass it on to their accounts team. I’ll update this review once I hear from them. As of right now they get one star review for being thieves..Aobryan2Version: 7.7.2

The worstIf I could give less than 1 star I would. The casino games don’t hit! And when they do, you aren’t rewarded the winnings. Wagered over $50 on one game, the “bonus” was there, just never activated even after. And when it finally did, it was for like $2. The same games are on other apps and they are better, don’t “lag” and your chances of winning and receiving your winnings are significantly higher on DraftKings and even BET MGM. And not to mention I referred 3 people who have been playing and haven’t received the referral bonus!.Maegirl222Version: 8.3.0

Meh”This app definitely has the best rewards system I would say for play. However, beware played over a couple months and never had anything over 50 bucks, other apps pouted a lot better .You’re better off sitting at home lightning your money on fire, almost seems rigged. Played a variety of games at many denominations didn’t hit a single thing over a couple months with some very sketchy wheels spins and “lags” be very cautious when using this app compared to others..Jakewea93Version: 6.7.1

Total scamI’ve spun the Daily fantasy spins 15 days in a row and haven’t hit a single thing. The chance of that is so extremely low based off of the amount of prize slots compared to no prize slots that the only explanation is that the wheel is rigged and makes you think you have a way higher chance of hitting something than you actually do. On top of all that this is the worst online slot app I’ve ever played for bonuses, something’s definitely up with this app, don’t use this app unless you want to burn all your money..Coltdog31Version: 7.7.2

False Advertising PromoI signed up using the $1000 credit for net losses in 24 hour period. Deposited over $500 and ended the 24hour period with nothing left and no withdrawals, but I never received the credit. After reaching out 4 days later, Tali from customer support agreed to give me $65 but couldn't tell me why I wasn't getting the full amount. Reached back out again to another customer rep (Marco) who stated that I was paid out the $65, not understanding that my net loss was actually $525. Horrible experience with this platform, do not fall for their false Promos!.Z.HendricksonVersion: 7.0.0

Don’t waste ur moneyIt seems ppl are going out of there way to rip ppl off and the online casinos are cashing in and ppl are cashing out. But this casino app is the worst out there! Deposit $10 and you get 50 free spins for 10 days..JOKE! With those 50 spins you mite when $2 bucks. Out of 50 spins come on now. Play that same game on FanDuel,SugarHouse Bet mgm with 50 spins you wud honestly bank over $100 bucks and that’s how I know it’s rigged for you not to win! I will not deposit another dime ! But I will play my 50 free spins for 10 days then this app will be deleted!.Anyway412Version: 6.7.2

Location Errors Resulting in Expired Bonus SpinsI signed up under a referral link and had nothing but issues with my locations being verified. When I finally got the issue resolved, my promo for bonus spins (which was one of the reasons I initially signed up) had expired. I played my initial bet, never received bonus spins and customer service could not do anything about it. This would not be my top pick for casino apps because of the initial problems and no incentives to continue to use the platform..JillMarie1978Version: 7.9.3

ScamThis app is a scam! You sign up and play. They have no problem taking your money but I won a little and wanted to withdraw some of it. I started the withdrawal and said was processing. A couple hours later I went to sign in again to play a little and my account was closed. I emailed them and their response was my account was closed due to suspicious activity and that decision is reversible. I also got an email that my withdrawal was rejected. So now I am not only out my winnings but the money I put in to play!.Limarie75Version: 6.7.1

SlotsThe slots are very tight and when you hit a bonus they usually don’t pay much. I noticed on Huff n Puff, I got to saws and it looked like a third came out but it glitched and disappeared. I seen this several times. I would highly recommend avoid playing on this platform, you will be frustrated at how bad it really is. You can bet .80 and blow thru $100 without anything. Been playing in land Casinos for 35 years, there is a significant difference. Online Casinos slots are just not the same..Metzger3366Version: 8.0.2

New playerI logged in for the first time yesterday after all the different wager requirement. Learning that the 80 bucks promised for new user is actually 40 cause you have to trade in fan cash to casino cash. Now it’s 14 hours later and my withdraw still hadn’t been approved also be careful cause you can’t withdrawal with certain things even though they let you deposit with it. I will not be playing again after all this is over..TajuanikVersion: 8.3.6

Worst customer serviceI was playing on the app and all of a sudden the app closed, I signed back in and got a message that my account was closed. This happened approximately 2 weeks ago. I completed 2 email chats as you cannot do a live chat unless you are signed into your account, and I have also sent 3 emails to customer service and have heard nothing. The email chat states they will respond within 24-48 hours. I just want to withdraw my money and be done!!.SaintsGalinPAVersion: 6.4.2

Use to be betterI don't know what happen, but I used to love this App used to spend a lot of money on here because they compensated and they gave good promotions or credits and free spins and they treated good i don't know what happened. You never win bonuses you barely ever get anything on the wheel that you spin daily. The fan cash drop I've won maybe two times and I've been playing for over a year..Minnie me25Version: 8.1.1

Got scammedDo not sign up. I was promised a sign-up bonus, met all the requirements, and they still didn’t honor it. They let me place bets, took my money, and I never received the bonus. When I contacted customer service, the agent said: “Not all promotions are offered to all customers, even if you met the requirements.” That makes no sense and feels very misleading. This comes across as a scam just to get people to sign up and deposit money. I would not recommend this at all..AnnamuuVersion: 8.1.1

UnsatisfiedI have been playing this game for a while and I was liking it until I deposited money on there and then it went down. I have been trying to log in for about two weeks and it won't let me. It keeps saying that I already have an account then goes back to the log in I have tried to reach out to customer support but no response, at this point I just want my money off of there..Lady Virgo83Version: 7.3.3

Worse company ever!!! Never play thisNever got my new member spins when I first signed up with deposit and then they have gimmicks where you play money and you get free spins. Never got those either after playing the money needed to play. This place is a scam!! Have done ton of business with them buying cards and jerseys and stuff but when they got in to the casino business they just SCAMMMM!!!! Will never go back to them EVER!!!.Jayson0731Version: 7.1.2

This version will not update on my phoneNot sure what the issue is but every time I open the app, it tells me to update it and then I go to the App Store and the only option by the app is “open” and not “update” so I can’t update it but then when I open the app, it tells me to update. I tried deleting it, restarting my phone, clearing cache…etc. Guess I’ll just stick to using casino on the Sportsbook app..Klox0523Version: 6.3.2

FraudUpon going to deposit, there was a promo that popped up. Deposit and wager $30 and get $50 casino credit x 3 days. I did as it said and then was told that there was a “glitch” and that promo wasn’t available. They offered nothing. Fraudulent ad and no honor. Please be very careful of this site!! I took this issue to several agents from customer “service” and was basically told too bad. Please go elsewhere!.RoxysmaVersion: 7.8.2

. And the reason I say cusino instead of casino is because I lose .I have played for a while and now I can’t even make a deposit in my account because they have blocked me saying I am basically addicted to gambling in so many words. It’s my money I am losing because I have barely won anything from this cusino.Diamond fixVersion: 7.1.0

Don’t play their non-live blackjackThe $50 a day casino credit was cool, gives me a chance to play blackjack since I don’t like gambling money. However, I’d recommend avoiding their digital blackjack game. Obviously every blackjack game is designed to give the casino the advantage. However, over the $150 credit, I counted 5 hands I could’ve won if I played differently. The other hands were a push or there was no way to beat the dealer, hit or stand. Now usually, you’d expect this, but the statistical odds of the way the games played out are actually extremely low, and not something I’ve seen on other sports apps or a real casino. Be skeptical..TalentedPrawn477Version: 7.1.2

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