Fanatics Casino - Real Money Customer Service

Fanatics Casino - Real Money Positive Reviews

Best place to gambleI love playing here online. They always have new and exciting games. So many perks that they give you with a free spin and winning daily, and referral bonus, prizes etc I love the bonuses and also amazing customer service that’s always very attentive. I’ve gambled a lot of money don’t get me wrong lol, but I’ve hit big on here too and it’s evened it self out pretty much I won over 10k and won that from free spins that fanatics gave me. I was invited to a tournament and and room would’ve been included but I didn’t end up going since I couldn’t make it they gave me a credit of 750$ to play. I mean that’s awesome I could brag and go on and on about this place. I have nothing but good things to say along with always having an amazing experience with them when playing. This is the best place to play you can’t go wrong..Dogmom7793Version: 9.2.0

DO NOT USEBy far the biggest rip off casino, it’s not that I lost my money, it’s the ratio of ptr. The return rate to players is absolutely horrid. So tell me how betting a dollar it just keeps takin up multipliers but will never hit the requirements to trigger the multiply until you lower your bet down drastically. And I’ve ran numerous tests with this situation. It’s not just one session it is 50 sessions. I wanted to show my wife why she shouldn’t gamble especially on this app. And honestly I showed her the data and she got sick. Most casinos are roughly 10% chance you hit big. This casino is set up differently and will not trigger on certain games even when you play emotionless. If you use this casino you’re literally just giving them your money blindly. Better off buying that amount in power ball or mega millions..RekcerwyssupVersion: 8.7.0

Hands Down theee Number One Casino for getting your game on!!Okay so on a real note, there is no feeling like the feeling of ACTUALLY being at the casino , playing your favorite games and feeling the luck around you.. but when I finally get the chance, after a longggg day of chaos, and I can open up my Fanatics App right in the comfort of my own home, it is sooo close to that same feeling you get when you walk in the doors of the REAL DEAL. And what makes it even better is the fact that you can be in your favorite pajamas or hey.. no pajamas at all!! I sure know that’s when I feel the luckiest!!:-) :-).AugustKukukVersion: 9.1.5

Great platform, weak customer serviceI love the operation and layout of the platform. They also have a great variety of games to choose from and withdrawals have been almost instant. My issue is with customer service. I have made a handful of inquiries thru the chat option. After sort of forcing the bot to get me to a live agent…it says I’ll be notified via push alert when an agent is available. I’ve never gotten a response thru the chat or even a follow-up email like the other platforms do if they can’t respond in a timely manner. This is huge for me because I worry that if I ever have an issue like being able to withdraw winnings…I won’t be able to “talk” to anyone. Kind of makes me worry a bit about spending money on this app..$2!;862?;&84!:Version: 6.8.2

A Must Play AppI just deposited $25 and right away won $170 but gave it right back like a dummy so I logged out for a minute jumped right back on deposited $100 bang won $300 in less than 10 mins now that’s how ya make it fun n keep me coming back.. Listen I know ya can’t win em all but ya must let people win here n there that’s what makes it fun n that’s how you create a loyal and a returning customer this app seems to get it ..So YES I would definitely recommend this app for anyone it’s way better than most and I played everyone that can be played living in the state of NJ👍🏼👍🏼👍🏼👍🏼👍🏼.Skid Some MoreVersion: 7.9.3

Not GoodDoes not hit ! You hardly ever get a bonus and when you do it’s horrible I haven’t gotten anything over 20$ and my boyfriend has been waiting days for the little bit of money he did win to be deposited into his account still nothing !!!! Much better online casinos ( FanDuel, DraftKings, Bet MGM that I frequently play and will continue to play because if you want ppl to continue to use your casino you have to let them win sometimes !!!!.Kphillips2785Version: 7.1.0

Great appI think this app is good I experienced a glitch a few times while playing my bonus spins but I was able to pick right back up where I left off it didn’t restart the whole game and make me bet all over again and that’s something I love because some apps won’t do that. I love the perks that come with this app and I won as soon as I signed up and made a deposit. I plan on sticking around for a while hopefully one day I win real big. Overall this would be an app I recommend others to play. I’m enjoying it.Nuski_26Version: 8.7.0

Recommend for anyone who uses online casino appsBeen playing on a bunch of different ones and fanatics knocked it out the park. They have fair and generous welcome bonuses to choose from and no crazy wager requirements. Only 1x playthrough on bonus winnings and no req. on free spins winnings. Unlike some who require 25x or even 10x. Also on select games you get incentives. Awesome app and easy to find your games! Recommend giving it a try. I’ll be playing often!.$$mechanic🇺🇸Version: 7.0.2

Awesome game timeI have been having so much fun here! I can deposit $10 and play all day on it. The play time and customer service is outstanding and doesn’t eat your money right away. Thank you fanatics for playing fare and not taking all my money so quickly. I don’t even care if I hit big if I do that’s awesome but I would rather be able to play and not keep depositing. Thanks again for being so awesome!.PoohhzieVersion: 6.4.2

What a gem!The casino is always my go to. I enjoy the freebies you can get from time to time and the payout is amazing! The super charged wheel when u wager 10+ in one day when u come back the following your parented something from 1$ in casino credit to so much more if u hit. I highly recommend the app for u choice to have some gambling fun..CchsjngartenVersion: 8.3.5

AmountSurprised I could even get a bonus, but they were extremely low compared to other sites. A bonus on a game with 15 spins and a 9 time multiplier only paid $8. 😳 Another game I play on other sites I managed to get a bonus a few times and it was under $4 each time so spending the money to get those are not worth it. Also, certain games have features but not one feature activated when I played. I wish I could say it’s just me but my hubby had the same experience. Why on earth would we play here again. We both have the same favorite site we play on but we also like to try other sites and so far, no one can beat our favorite. I will come back next year to see if anything has changed. 3 stars because there’s a daily wheel you can spin and my husband did get $75 from that with no deposit..Heather00100Version: 7.0.2

Can’t open the appIt’s gotta be rigged, at first i won nonstop and as i invested less money I quickly began to lose more and more, also the daily spins are rigged, it’s funny to see it spin passed the try again tomorrow while almost stopping to have that same space occur out of order and land on it anyways.Gunkster95Version: 8.7.5

The Best Thus FarI had previously tried three other online casinos, and I have to say that Fanatics Casino has been the best one thus far. I find my winnings are better and more frequent as well as having had amazing customer service experience. I’m definitely now a Fanatic 😊.Geisha911Version: 8.8.5

Getting payoutYou can put in with cash app but, cannot put onto cash app this makes 0 sense. If you have a legit bank account or credit union account that’s awesome for you! So I guess 7-10 days on a paper check and I will be deleting this one too it’s not worth it..BenniandhisjetsVersion: 7.5.2

Fanatics 🤍Just the best… know how to play and specially how to pick the game, also don’t just go for the new games, because it’s giving all the time… their are times when if you play the old ones boom 💥 jackpot 🎰 it has happened to me so many times !!!! 🥹 I LOVE Fanatics Casino 🫶🏼._neliissVersion: 7.5.0

WithdrawalI won the first day I was very upset because of the method said it would take up 2 to 5 business days and this is a Friday so I was very concerned. Very upset. I left a bad review but now I’m leaving a good one. I have my money Monday morning when I woke up this morning thank you so much fanatic. I’ll definitely be playing again!!!!!.Happy happy happy chicVersion: 7.0.2

Great rewardsI’ve been back on the site for two days and am already seeing rewards that would take weeks or months from other online casino’s to receive..Can’t cash outVersion: 8.9.1

DisappointedNever received my withdrawal been waiting since November every time I ask about it they tell me it’s in the mail just to get reed of me very frustrating that you guys took my money and won’t give it back.Ty39$Version: 8.3.0

Be carefulGot on under the guise of “deposit $10 get 1000 bonus spins” deposited a lot more than $10 with no bonus spins. Cannot find them anywhere on app. Other casinos give bonus right away and it is easy to find ..BetterpathaheadVersion: 8.1.1

Promos not workingI like the UI but the promos are not as gracious as other online casinos or as easy to use. You’re a lot more limited than others as to what one you could use. In addition I did the triple cash eruption promo and still have yet to receive my promo spins. I at least cashed out ahead but am kind of disappointed I wasted the time at all.SoongerobertVersion: 8.5.5

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 9.2.5

Fanatics Casino - Real Money Negative Reviews

Wasted my time!!!Ridiculous! The game is unavailable in my state, which is fine, I don’t care, delete and move on. The thing I’m irritated about is that the app struggled to verify my information so I went to chat with customer service named Lara. She had me submit picture of id. It was secure, I verified what I could and was satisfied with the link, nothing sus, etc. Well, after I submitted photos she verified my identity Andi went on the okay. That’s when it tells me I cannot play because I’m in California . Why verify my account and set it all up then? And I had entered my address on the app already. I then demanded all my documents destroyed and account deleted . They said ok, and then ASKED ME WHY I WAS DELETING MY ACCOUNT?!?!?!?! Are you joking? Why would I keep an account for something I don’t use? The rep could only Suspebd my account not delete. So I’m letting you all know right now, I have attorney on retainer for something else and if you don’t completely remove any tiny piece of me on this app, he will be happy to help. Told me this is an easy fix. But if I have to have him do that, I’m going to pay him to look into other people with similar experiences and possible a class action. It’s highly suspicious to open an account knowing the client can’t use it.PenMor4516Version: 7.1.0

Beware!!I have picture proof of the horrid support and scam like practices of this company. I’ve had several referral bonuses not be rewarded to me (450$ worth). Every time I opt into a promo I have to screenshot the whole promo and all of the rules and terms with it because when its time to be rewarded the promo credit I have to go to support and chase down my money. Spend 45minutes in chat every time sending photo proof of promo and waiting for them to “find” said promo on their end just to still not be rewarded the credits. I’ve had them “escalate issues” several times and when the supervisor sends me an email it’s 2minutes after an escalation and clearly has not had time to review my case in its entirety or the chat messages that went on and generate a response in 2 minutes. I’ve never dealt with such a shady company when it comes to getting your promos and credits. Not to mention they have the worst tier reward system on any of the apps. Do not recommend to anybody that wants to keep their sanity and wants fair gameplay and anyone that uses bonuses or promos often..Wrongful ban 13Version: 7.4.2

RiggedEvery other casino I’ve played I’ve hit for thousands I’ve won money playing bj and nothing feels rigged this casino I’ve lost over 15 thousand dollors with no wins don’t touch this casino app unless your sports betting cause there’s literlly zero percent chance of winning there daily “supercharge spins” are a scam you will drop ten dollors everyday and spin for 2 dollors at most there a complete scam loyalty is trash I’m gold 2 and barely get any rewards and again even when I get rewards I could hit 50 20 cent spins hit nothing mind you I play between 2-10 dollor spins I also play 40 dollor bj hands I’m a high roller and everywhere else I win money pretty consistently some days I might lose 100 this app sucked me in and I’ve lost over 15 thousand dollors and the slots have never hit big I’ve hit big on borgata chasers and Hollywood and I would recommend using those apps also if your dumb enough to believe there 5 stars ninety percent of the reviews bots.Goblin🔥Version: 8.6.5

Tight slotsTheir new customer bonuses are OK and seem to be paying out like they’re supposed to but it’s only day three for me. Even with that said I’m not very impressed. The slots seem really tight and games that usually pay out much better for me on several other casino apps are giving a fraction of what they would normally give on another reputable app like Caesars, DraftKings or Borgata. Honestly, if DraftKings had not gotten rid of my favorite slot, I probably would have just devoted all of my gambling budget to them, but when they got rid of it I decided to look around for something else that had that slot, and I can tell you that fanatics is not the one for me. I’ll probably stick around till the 10 day promotion is over, but after that I will either delete the app completely or if I do come back, it will just be to try my luck at the free spin..Conni2youVersion: 6.9.0

DO NOT PLAY THEY DON’T PAY YOU NOTHING, ALL THEY DO IS TAKE ALL OF YOUR MONEY!!!!!!!!!!!!!!These online casinos are the worst. I’m telling you, they take everything from you. I’ve been playing a game on here and not even one spin, and when they give you the spin, they don’t pay you nothing. You guys are ridiculous! You take everything from everyone and don’t give anything back. This is unacceptable. This is just wrong. People take their last money to try and double their money, but you guys give nothing back. I hate this app. I hate it with a passion. Don’t play this app because all they’re going to do is take all of your money. I put everything in this app here, and they take more than they give me. They are ridiculous. DO NOT PUT YOUR MONEY ON THIS APP THEY ARE GOING TO TAKE EVERYTHING YOU GOT AND LET YOU WITH A HOME OR ANYTHING AT ALL! I REGRET THE DAY I USE THIS APP..Chin_47Version: 9.2.5

Repeated Service Failures — No Case, No Supervisor, No EmailHi, I need this issue escalated immediately. I have 6–7 referral bonuses that have not been paid out, and I’ve spent multiple hours across multiple days trying to resolve this. Support has repeatedly told me that a case was created, but I never received a case number or any follow-up email. I’ve also requested a supervisor several times and was told I would receive an email, which never happened. This is now a service failure, not just a referral question. Since the referral system is not functioning correctly and Support has not created the cases they said they would, I’m requesting a manual adjustment or goodwill credit equal to the referral amounts. Please escalate this to a supervisor or the Promotions Team. I need a case number and confirmation that this is being reviewed..Help me they won’t pay meVersion: 8.7.0

TypicalSame as all the other apps. Doesn’t hit. Predictable as ever. If you’re playing a line game and you lower the lines all of a sudden the lines you’re no longer playing are getting all the good hits. If you put the lines back up it doesn’t hit. If you happen to think you’re gonna to get a big hit it will glitch into absolutely nothing or maybe $5. Doesn’t matter how much money you put in or what bet you play or how often you play the games just do not hit well. Ever. Had a game glitch twice on a bonus was told to wait a whole month to get to play the bonus for the game to reload and no bonus. It’s horrible and predictable. Save your money go to a real casino at least they can’t control how much one person can make and if you win or lose it’s pure luck and doesn’t feel rigged.Jess271822Version: 8.0.2

Read before creating accountI’ve had this site for a few years now and I decided to make this my main site well first of the year tier points reset I’ve already made my way almost to 500 and I haven’t received the little 40 dollars in fancash for advancing and I’ve emailed and emailed and it’s always something with customer support now they have to forward my account to some spin me so called team really over 40 dollars in fancash wow this is by far the worst customer service I’ve had on any site hands down so if you wanna take a chance with your time and money feel free to do so I definitely gave them every opportunity to fix this issue just by adding what I’ve earned to my account and I will update you all if they decide to make this right hope this info helps someone.KillacamsdadVersion: 8.3.6

DO NOT USE THIS CASINOI have been ripped off over and over for hundreds of dollars. I literally deposited over 100 and got one 2 dollar win with no bonus or anything. Customer service there is none. SERIOUSLY GO TO MGM CASINO. This place is trash and im deleting this trash like I should have done a few thousand dollars ago. Please listen and don’t be another victim of this scam.//// new day gave it another try and my money just disappeared and cant get ahold of anyone in customer service the AI bot keeps closing out the chat after requesting session id. Do not use this casino they literally stole my money. And now i closed this account and deleted the app. This happened multiple times over a thousand dollars gone as of the time i closed and deleted the account..Coopdeville0624Version: 6.8.0

Legalized SCAMMERSFanatics Sportsbook is nothing but a legalized scam. They closed my account overnight for so-called “suspicious activity” — yet won’t give a single shred of evidence or even explain what they’re talking about. They just hide behind vague excuses and generic emails while sitting on MY money like it’s theirs. They have no problem taking your deposits but when it’s time to pay out, they’ll invent excuses to keep your funds and hope you’ll give up. This is shady, dishonest, and borderline theft. If you’re thinking about using Fanatics Sportsbook — DON’T. You’re better off burning your money than handing it to these clowns. I’m reporting them to every gaming regulator and consumer watchdog I can find until they cough up what they owe me..Beverly//Version: 6.9.2

Ghost FeesSo I was charged $25 ach returned fee from fanatics…They responded that they don’t charge ach return fees…I call my bank ask them what’s up with the fee..my bank told me that fanatics is lying and would like to help me dispute this charge…so I message fanatics again to tell them this. When I ask the representative is it ok to dispute the charge (because they don’t charge fees) her response is well idk how they will respond That’s not my department. If fanatics doesn’t charge ach return fees why would there be a problem with me disputing the charge..I also have more than one charge that doesn’t look right. Customer service no help..Graveblade845Version: 9.2.0

Used to be fantastic, but now? Not at allI’ve been playing with Fanatics for close to 2 years. They were initially great but changes over time have led me to believe they do not value their loyal players. The first change I recall? You used to be able to deposit a minimum of $5 but that’s been changed to $10. That’s ok.. I have another app I can deposit $5 only if I wanted. And today? They made two changes or updates that were a slap in the face. Their new loyalty program? You can get cash back on your deposits if you are at gold status. I play quite regularly but gold is an unrealistic distance away for me. Ok fine… I have two other apps that I currently deposit much less and get cash back at my level of play. The last? Their reward points, fancash, are only worth half in casino credits of what they have been for the past several months. I received no notification of this in advance. I’m sorely disappointed with fanatics..FranksMom906Version: 7.2.2

A bot suspended my account while seeking helpA bot absolutely canceled my account. You deny this, but it happened. And it’s in your records. on Monday morning, I joined fanatics. I uploaded my identification, I deposited money, and I even wrote won about 20 bucks. Something happened with a game I didn’t understand what was going on so I went to the chat for help. The bot was not helpful and I made the comment “maybe it was a mistake to open an account here” ….. so now 72 hours later I’m back in my account, my money is gone. It has not been deposited. And I need to re-upload my ID information apparently. I hope I can get my money back, but this has been really sucky..Always.existedVersion: 8.9.5

Maybe in the beginning I would say 5 stars but not nowWhen I first installed and played it actually surprised me. I said well finally a casino that’s fair. The wins were frequent to where I could actually enjoy playing and blow a whole paycheck. That was short lived cause now they are just like every other casino and sadly it didn’t take long for them to get there. The daily spins are rigged and forget about the daily shuffle. That’s the same outcome every single day. Which is better luck tomorrow. Very disappointed in how this turned out. Can’t even play for 15 minutes after depositing $40. That’s straight robbery..Dick IzzinyaVersion: 8.5.5

🚩🚩🚩 wrongful account closureI’ve used multiple licensed sportsbooks in Michigan, and Fanatics has by far been the most disappointing, unprofessional, and opaque experience I’ve ever had with a regulated gaming company. Without warning, Fanatics permanently closed my account and accused me of “suspicious activity.” I have done absolutely nothing wrong. My account was fully verified, my activity was legitimate, and I followed every rule. Instead of providing any explanation, evidence, or even a basic appeal process, Fanatics shut me out and told me not to create future accounts — as if I had committed a violation. I asked for clarification, and they refused to give ANY detail. This level of secrecy and lack of transparency is not just bad customer service — it’s alarming for a licensed operator. Every reputable sportsbook provides a reason for closure, a compliance explanation, and an opportunity for a proper review. Fanatics provides none, which raises serious questions about their internal controls, their integrity, and whether players are being unfairly flagged due to errors, automated systems, profiling, or simply to avoid honoring something on their end. A permanent account termination with no proof, no due process, and no communication is completely unacceptable in a regulated industry. For that reason, I am filing a formal complaint with the Michigan Gaming Control Board and will be documenting this experience publicly to ensure other players are aware of how Fanatics handles their customers. Fanatics’ refusal to explain their actions shows a disturbing lack of accountability, customer respect, and operational transparency. Until they fix their internal review process, train their security staff properly, and allow customers to appeal incorrect decisions, I strongly advise avoiding this sportsbook. There are plenty of operators in Michigan who treat people fairly — Fanatics is not one of them..JasoncvetVersion: 7.9.0

Total ScamI won over $1600 today on Timberwolf. I hit 7 men (1 in each column plus two were doubled up. Plus I had 2 multipliers (x3 and x5). The game threw all the figurative fireworks and threw “YOU DID IT” across the screen. This was in free spins and I noticed that my balance never changed. I hit another $50 later in the free spins and my balance DID change so I knew something was up. I went to the help center and they told me I was out of luck. So if you think that you are wagering your hard earned money for a chance at a big win, you are going to be sadly disappointed because they don’t pay out big wins..Jdi2010ohwvVersion: 9.2.5

Feel like I’ve been scammedI play often. I don’t bet huge amounts but I play consistently. I played the fanatics reward reel. Lo and behold the reel landed on the $10,000 bonus, however it stopped there and then there was a clicking sound and it moved one tick to just below the 10,000 bonus. It literally stopped it wasn’t like the reel was still moving slowly, it stopped on the 10,000! I was so disappointed. I still play even though I hardly win anything (very small payouts) because I like the games but I’m thinking of deleting the app..ElisgrandmaVersion: 7.8.2

STOLE my money, FraudI was playing last night. I was doing 40 cent spins on Siberian storm megaways. I had $31 in my account and hit spin for 40 cents. The spin was not a win. No biggie, only down 40 cents, which leaves me with $30 still to play. Suddenly my fund disappeared within seconds! And it went from $30 to 0.16 cents as available funds I had to play with. Where did the rest of my $30 go? I contacted support and they agreed there is an issue and would pass it on to their accounts team. I’ll update this review once I hear from them. As of right now they get one star review for being thieves..Aobryan2Version: 7.7.2

Meh”This app definitely has the best rewards system I would say for play. However, beware played over a couple months and never had anything over 50 bucks, other apps pouted a lot better .You’re better off sitting at home lightning your money on fire, almost seems rigged. Played a variety of games at many denominations didn’t hit a single thing over a couple months with some very sketchy wheels spins and “lags” be very cautious when using this app compared to others..Jakewea93Version: 6.7.1

The worstIf I could give less than 1 star I would. The casino games don’t hit! And when they do, you aren’t rewarded the winnings. Wagered over $50 on one game, the “bonus” was there, just never activated even after. And when it finally did, it was for like $2. The same games are on other apps and they are better, don’t “lag” and your chances of winning and receiving your winnings are significantly higher on DraftKings and even BET MGM. And not to mention I referred 3 people who have been playing and haven’t received the referral bonus!.Maegirl222Version: 8.3.0

Total scamI’ve spun the Daily fantasy spins 15 days in a row and haven’t hit a single thing. The chance of that is so extremely low based off of the amount of prize slots compared to no prize slots that the only explanation is that the wheel is rigged and makes you think you have a way higher chance of hitting something than you actually do. On top of all that this is the worst online slot app I’ve ever played for bonuses, something’s definitely up with this app, don’t use this app unless you want to burn all your money..Coltdog31Version: 7.7.2

False Advertising PromoI signed up using the $1000 credit for net losses in 24 hour period. Deposited over $500 and ended the 24hour period with nothing left and no withdrawals, but I never received the credit. After reaching out 4 days later, Tali from customer support agreed to give me $65 but couldn't tell me why I wasn't getting the full amount. Reached back out again to another customer rep (Marco) who stated that I was paid out the $65, not understanding that my net loss was actually $525. Horrible experience with this platform, do not fall for their false Promos!.Z.HendricksonVersion: 7.0.0

Worse of the casinos.They do nothing but take take take. Promos are trash. Issues with game play which I think affects my winnings. Like boot me out game when I get the bonuses especially all huff n puffs. Their service is horrible. I have video of all this plus issues at live. Literally had to start screen recording because how bad it was. I caught it happen on camera. Never paid out and denied my bets. If my money on the table in bet area it’s a bet! Literally remove bets n return end of hand saying not accepted. N they chose when.Mr oneillVersion: 8.5.0

Don’t waste ur moneyIt seems ppl are going out of there way to rip ppl off and the online casinos are cashing in and ppl are cashing out. But this casino app is the worst out there! Deposit $10 and you get 50 free spins for 10 days..JOKE! With those 50 spins you mite when $2 bucks. Out of 50 spins come on now. Play that same game on FanDuel,SugarHouse Bet mgm with 50 spins you wud honestly bank over $100 bucks and that’s how I know it’s rigged for you not to win! I will not deposit another dime ! But I will play my 50 free spins for 10 days then this app will be deleted!.Anyway412Version: 6.7.2

Location Errors Resulting in Expired Bonus SpinsI signed up under a referral link and had nothing but issues with my locations being verified. When I finally got the issue resolved, my promo for bonus spins (which was one of the reasons I initially signed up) had expired. I played my initial bet, never received bonus spins and customer service could not do anything about it. This would not be my top pick for casino apps because of the initial problems and no incentives to continue to use the platform..JillMarie1978Version: 7.9.3

ScamThis app is a scam! You sign up and play. They have no problem taking your money but I won a little and wanted to withdraw some of it. I started the withdrawal and said was processing. A couple hours later I went to sign in again to play a little and my account was closed. I emailed them and their response was my account was closed due to suspicious activity and that decision is reversible. I also got an email that my withdrawal was rejected. So now I am not only out my winnings but the money I put in to play!.Limarie75Version: 6.7.1

SlotsThe slots are very tight and when you hit a bonus they usually don’t pay much. I noticed on Huff n Puff, I got to saws and it looked like a third came out but it glitched and disappeared. I seen this several times. I would highly recommend avoid playing on this platform, you will be frustrated at how bad it really is. You can bet .80 and blow thru $100 without anything. Been playing in land Casinos for 35 years, there is a significant difference. Online Casinos slots are just not the same..Metzger3366Version: 8.0.2

Worst customer serviceI was playing on the app and all of a sudden the app closed, I signed back in and got a message that my account was closed. This happened approximately 2 weeks ago. I completed 2 email chats as you cannot do a live chat unless you are signed into your account, and I have also sent 3 emails to customer service and have heard nothing. The email chat states they will respond within 24-48 hours. I just want to withdraw my money and be done!!.SaintsGalinPAVersion: 6.4.2

New playerI logged in for the first time yesterday after all the different wager requirement. Learning that the 80 bucks promised for new user is actually 40 cause you have to trade in fan cash to casino cash. Now it’s 14 hours later and my withdraw still hadn’t been approved also be careful cause you can’t withdrawal with certain things even though they let you deposit with it. I will not be playing again after all this is over..TajuanikVersion: 8.3.6

Better rewardsHello, I’ve experienced a few platforms and this one I must say is the poorest. Although it offers new guest perks, the play to win ratio is wayyyyy unbalanced. I also reviewed my play history from being a new client within the last few hrs curious of what my loss was and expected to receive back after the first 24 hrs of play and its ironic how my loss is the exact amount that I’ve deposited. Smh… c’mon folks… tighten up be more fair and your business will build..Chris0621Version: 8.8.0

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