Translate AI - Live Translate Customer Service

Translate AI - Live Translate Positive Reviews

Allow the translation to speak slower or fasterThe Spanish translation is very fast. It would be helpful to be able to slow down the speaker..Wolfgw8625Version: 1.7.5

Female voiceI would like the option to change the speaking voice to a female..IhatehillsVersion: 1.7.5

Voice readerNeeds something to read aloud. Older people can’t read that quick..RickcapoVersion: 1.3.0

Playback speedIt would be amazing if we could slowdown the playback speed to aid in pronunciation. It goes so fast it is hard to replicate and enunciate..JoyfulchickenVersion: 1.5.3

Needs to stay on one languageEvery time I load it comes up detect language a Spanish when I just used it for Japanese. Slows translation down.Guy from hellVersion: 1.5.3

Portugal PortugueseWish it has this specific language.10dimensionVersion: 1.6.0

Gender of translated voiceNeeds a voice gender choice in settings.Paul ZinaVersion: 1.6.0

Picture translateWould be nice if when you take a picture - it translates over the original text like Google translate does so you can see the words and learn as you go instead of just a text on app.Cici68965Version: 1.6.0

PhoneticsStill adjusting to app. Phonetics would help. With second language or written English.YohorangerVersion: 1.7.5

TranslatorIt wold be nice if the app could detect the language. Then translate. I had to out what language to translate which was frustrating. For the fee for 3 day trial, it's hard to recommend this app..1SmfwdVersion: 1.3.0

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Translate AI - Live Translate Negative Reviews

These THIEVES will steal your moneyI unsubscribed from the app and they charged me anyways. I requested a refund for the 9.99$ and they are only prorating 2.85$. I only have 6 minutes of time logged in the app during the 7 day “FREE” trial. Which is only enough time of trying to use it to translate and it didn’t even work. I had to call Apple support to “TRY” to get my full refund. They are saying that I might not even get and I can’t call back to further “escalate” my inquiry. This is just plain THEFT! In what terms is it listed that even if you unsubscribe from a service days before the renewal that you will be charged without your consent? How is 6 minutes used during a 7 day free trial only prorate a 2.85$ refund out of the 9.99$ that I was charged? There is 10,080 minutes in 7 days and I only used 6 minutes. I wouldn’t touch another app made by this developer even if I was bribed..Triskit94Version: 1.8.3

DO NOT GET THIS APP - cannot cancel subscriptionI downloaded this app and they billed for the year without a trial. The app does not function - the language defaults keep resetting so that it only translates from English to English or Spanish to English. I am in Japan and it is now working. The app shows that you can cancel subscription but there is not a an obvious place in the app to cancel or instructions for how to do this. The app is likely a scam and I am leaving a review in hopes that someone cancel - ideally I’d get a refund too as I just downloaded and cannot use the app. I tried to submit a query on their customer support app but the form shows an “error” and I cannot submit concern or request to cancel on their site. This is a poor product and may be a scam..MFPTJPJBPJNJVersion: 1.5.3

App is unusableThe app doesn’t save my languages. It keeps going back to Spanish which I have never used. When trying to use the face to face feature it gets stuck on a loading screen. The help portal takes you to a FAQ with only two q/an and there is no way to submit a question for help even more annoying there is a portal there that says sign up but after you sign up when you try to log in it says you aren’t authorized. In short, the app doesn’t work and there is no available help..Snake endVersion: 1.5.3

Stop changing my language selection!I keep having to change my language back when I am only wanting to go from English to Italian but this app keep auto selecting Spanish and I am very frustrated to have to manually change it every time I need to use it in real time. I have tried to select the language to Italian within the app as well and it still won’t fix the problem..Smorales2187Version: 1.5.2

Doesn’t workI purchased this app to use with clients in my office and for personal use as well. I chose to be the full year subscription, as it was a better price, and have been attempting to use it all afternoon on dry runs and it has not worked at all. Errors keep popping up and it hasn’t been able to translate anything. I’ve tried short simple phrases and nothing. At this point, I’d like a refund..Dax0277Version: 1.7.5

Free trial doesn’t function and charges you immediately.They dont have Latin American Spanish but you can’t tell until you have access to the app which is only available if you confirm your 3 day trail with subscription. It charges you immediately, when you immediately cancel it doesn’t register it. It’s suppose to charge after a three day trial not before. Can’t even use this app..MedusawhitVersion: 1.5.2

Camera does not workAbsolutely the worst app I have ever used in my life, trying to use the camera for Korea to English just automatically switches it to English to English and then the app goes “ can’t translate” WOW!!! NO WAY!!!!!! Don’t buy it, don’t waste you’re time. Tried for a hour and could not get it to translate anything but numbers… but hey…guess what!!?? numbers here are the same!!.Jim12345!!!!!!Version: 1.5.2

Horrible appThe translator sounds like a robot. It has long delays and absolutely useless. In addition to that it’s science you up for a trial and after you paid within three days, it doesn’t give you an option to cancel. If you didn’t like the app which is absolutely useless app it’s one of the worst apps I’ve ever used. Do not download this app..Ramsess trueVersion: 1.7.1

Sabotage subscriptionI bought this AI translator for a year subscription but when I try to continue using it, it is asking for me to purchase another subscription. But in actuality, it is blocking my first subscription that I already purchased. by doing so I am not able to use the AI translator pro at all. Do not subscribe or purchase this product, it is a fraud..JJM🇭🇹🇺🇸4Version: 1.5.0

Not worth itThe translation is hard to use, both occupants have to be on top of the phone in order for it to translate. The price is extremely high making it not worth it. $50 a year or $10 a week in order to use this app that is required to have for the new Apple headphones..Unhappy.-.Version: 2.1.0

Frustrating appI need to translate Arabic written words not spoken words. The camera function from my app doesn’t work. I can’t get ahold of any help so I have to make up a ticket that will take the “help” desk 24-48 hours to respond! Terrible customer support and service..Whatever803Version: 1.6.0

Table conversationIt would be ideal to have an app that would allow to be in the middle of the table and continuously translate the conversations without having to stop. Currently, I can’t find this feature which makes being part of the dinner conversation a significant challenge..S_somethingVersion: 1.6.0

Slow and unreliableVoice translation works only sometimes totally unreliable and frustrating. Won’t be renewed unless they make some serious updates.Whyareallthenicknamestaken999Version: 1.7.5

Translated appThis is not what you are looking for. It doesn’t translate in real time, it doesn’t keep the format. Snap a picture it spews out words and calls them translated, you can’t even identify which word was which to keep them in order and help them make sense. Waste of time and money..Not happy with your stupidVersion: 1.5.2

Imposter appI was trying to download Google Translate, and this showed up instead. And if I must say, it’s quite inferior to Google Translate. Some of the features don’t work, after trying several times. Now I need to figure out how to get a refund, after I accepted the yearly charge..Stanislavovna.AnyaVersion: 1.6.0

Does not speak slowDoes not recite words slowly or how to pronounce them in English, I tried to get a refund after 10 minutes and it denied me, this is absolute garbage. It’s not intuitive and it’s an absolute scam. Do not buy this. It’s expensive and doesn’t work..12376&&Version: 1.8.1

It’s not nice to tell liesThis is the worst POS I could ever imagine. Translation of signage requires taking a photo then it just comes back as a text. I have been robbed. Do not follow suit. BTW I came to this app through an ad on Insta that was aimed at complete coverage of Airpod use in real time. What a load of bull..Shak]Version: 2.0.2

Too expensive!Don’t you think that $10 per week is too expensive for such an application? I tried the free version and didn’t see anything special in it. Some free alternative apps are even better..TxXSCORPIONTXxTVersion: 1.8.1

Unable to cancelI thought I canceled this app last month and I just got billed for it again. There seems to be no easy way to cancel this service after it is no longer needed..Jdallen74Version: 2.1.0

FRAUD AND SCAMMERS/ Dont trust this appI only downloaded the app without authorizing the purchase then i got automatically subscription approved. I instantly cancelled the app and within 2 minutes i was on the phone with apple who informed me that this peticular app is not refundable. DONT BUY THIS APP, they are a fraud and scammers..ScammersssssssssssssVersion: 1.3.0

Must purchaseI googled the Translate for the Apple iPods and it gave me this live Translate app. You can’t do anything without purchasing. Not sure if I’m gonna try purchasing it for a month or not. Planned on using it to get my nails done at a Vietnamese..1BonniebooVersion: 2.1.0

TrashSays it offers live translation and it absolutely does not. It doesn’t even voice text what you are speaking into the microphone no matter what language it is outside of English..PriPoliVersion: 1.7.5

Cancelled the subscription and they proceeded to charge meCancelled the subscription, it expired 9/4. They charged me 9/6. Went to cancel it again and couldn’t because it had already been canceled. Do NOT buy this app unless you want to be robbed..Aliceeeeeee72727Version: 1.5.0

No voice translationI went to translate a question from English to Amharic, and it provided a written translation but when I tried to get it to pronounce it all of is says in Amharic is “question mark” in English.SweihanVersion: 1.8.1

TranslationIt’s one of worst app sorry to say for this price you would have with just 14 or 15 language not us full app there’s better apps available with the same price more languages.Aminake1Version: 1.5.3

Limited-do not recommendI do not recommend. The app is limited on language selection, for example Spanish is Spain and not Latin America nor Mexican. Also it is impossible to get a refund if you are dissatisfied and cancel..CLMuleVersion: 1.3.0

Camera feature does not work.Wanted to use the app to translate a book from Japanese to English, and the camera feature does not work at all.Urea majorVersion: 1.8.1

Let me cancelWhy can’t I find anywhere to cancel any subscription with your app? It’s ridiculous. I have reached out to your help and support and I received neither help nor support..LandislvVersion: 2.1.0

Can’t use the appI downloaded a trial version of this app and I am not happy with the app. I do want to cancel this subscription and I can’t figure out how to do that. Can you help me with this?.Tree sharkVersion: 1.8.3

Could Not Get StartedCould not create password. App put me in infinite loop with no ability to create a password. Horrible, frustrating experience. Now to figure out to cancel..Tvaholic64Version: 1.5.3

Can’t translate TV conversationsI tried this app so I could understand conversations and it didn’t work standing next to the TV. How will it work in real life? Very slow and clumsy.VK FamilyVersion: 2.0.0

RefundCan’t figure out how to stop them from charging your account only one to three days to try it you can’t even do that.Frank yardVersion: 1.7.5

Nothing works, can’t cancelTried to send multiple emails after trying to purchase and canceling but you can’t send a cancellation..ClancysDad1Version: 1.6.0

Doesn’t workI paid for the pro subscription while in Costa Rica to help during my study abroad home stay. Didn’t work a single time. Not worth it..Bhump712Version: 1.7.5

MisleadingSearch says “free” but for 3 days it says after paying. Then unable to cancel Screen freezes if you give 1 star rating. Can’t CANCEL.Rx for saving $Version: 1.8.1

Difficult to cancelNo option on the app to cancel your membership except contact support.Rgreens08Version: 1.3.0

Text translation didn’t work for meI tried taking pictures of text while in India and it kept saying “no text detected”.ST542Version: 1.5.2

Doesn’t work very wellBought on a whim and should have looked more into it before I bought..JutotheliVersion: 1.8.3

Wrong language usedKeeps using Spanish which I have never selected. I cannot get it to change..GrandmaHoney44Version: 1.5.3

ZachThe app is broken for the camera setting which is why i downloaded it.. failure. Bad app, asks me to “subscribe” every time i open it evening though i am a oremium member.Z BouchardVersion: 1.5.0

Unable to cancel subscriptionI find no way to cancel anywhere..New one.Version: 1.7.5

Cannot cancelThey have made it impossible to cancel a subscription..Lah496Version: 1.7.5

Huh?For your subscription to translate and I can’t even translate one word on here because I don’t have any”wishes” what the heck our wishes??? And what did I pay for?.WalksthruwallsVersion: 1.3.0

NOT FREENothing wrong with the app simply you have to pay in order to communicate with people kinda crazy this is an apple recommendation what’s the point of a translation app and new air pods that can “translate languages” forgot to mention it comes with a fee.KandbsjVersion: 2.0.2

FALSEThis is NOT a FREE App!!! Apple, you should be ashamed of head lining/advertising that this is a free app!!! Only free during a 7 day trial! Due to your falsehood I would rate this a ZERO, sadly no zero available. :-(((.CruzingkelVersion: 1.8.3

Product usefulnessDoesn’t clearly show how to scan an image of a foreign language to translate into English. Waste of time. Wouldn’t recommend it..D. BenVersion: 1.8.1

Impossible to cancelScammy.KeyingliVersion: 1.8.1

Japanese to EnglishDid not work at all - garbage.Pinot77Version: 1.7.5

Absolute garbageThe creators of this app definitely live in a cave in a desert somewhere. Trying to scrounge for money when the app doesn’t even work properly. Poor performance.DrLongShlongVersion: 1.7.5

Another garbage on the marketThis is probably the worst translation tool of all. It doesn't work. Don’t waste your money.MarugroupVersion: 1.7.1

JunkThis app is not as advertised. Paid for the annual subscription and find that it can’t even do basic translation. Doesn’t seem to know there’s a difference between European Portuguese and Brazilian Portuguese…. Which makes the app useless for me. Avoid this app!!!! And good luck getting your money back, it’s difficult to even see how to stop the subscription..Davin mc CVersion: 1.7.1

No ability to cancel subscriptionI have tried multiple times to cancel this subscription with no success!!!.Ktccanada678Version: 1.6.0

SlowTakes to long.Research.AIVersion: 1.5.3

Do not use at all costThis app charges your credit card without even being used. The worst part is that there’s nowhere you can cancel your subscription anywhere..SupotkanoVersion: 1.5.3

I need two more languages provided on this app - cantonese and MandarinNeed these two languages.DynamicLlew709Version: 1.5.2

PortugueseThe Portuguese language is actually Brazilian. I download it and paid money but it didn’t work.Odey AGVersion: 1.5.2

HearingCan’t hear the translation only read want to hear.!!tinkerVersion: 1.5.2

Paid for subscription and didn’t receive servicePaid $19.99 for yearly subscription, but the app would not work and kept asking me to upgrade and pay more money. $19.99 was taken from my account and I could not access support to receive refund. Subscription was canceled but I am out of pocket $19.99..MJdrazVersion: 1.5.0

Incomplète PAS DE GREC, sans avis. Je veux me désabonner immédiatement.Grec non disponible sans en avoir été avisé. Désabonnez-moi et créditez le montant SVP..ChoqdanVersion: 1.3.0

HorribleComplete waste of money.NonigyanVersion: 1.0

MauvaisGoogle fait un Meilleur travail et eat gratuit.J20100Version: 2.1.0

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