Epic Merge Customer Service

Can we please fix the bug where anytime I back out of the app and load it later, all of my progress on the beginner event challenges are reset. Also, the progress towards unlocking an S+ item on a master chest is also reset anytime I reload the game. I don’t know how you’re supposed to get to 50 chest unlocks if they cost 3k gems per 10 chests.

I like that the game will always give you daily rewards no matter how long you are gone. The purchases are also very much worth the price. Never found a more promising game.

Please add new levels!

A really fun play on the genre, and the no ads purchase was actually worth it as it removes ALL ads (including purchases). Then you get to the end of the developers content (lvl 30) and the game just stops. The boss levels stop working and there are no more levels. If there was more content, I'd give it a 4 or 5 stars, but as is sits, they get 3 :(

I want this to get better. It’s well done but there are issues. Too many ads (not forced) but become necessary to advance. There also needs to be an adjustment to gold income vs upgrade costs. You don’t make enough gold to keep up with upgrade costs.

Decent game. Fun enough time killer. Unfortunately it’s riddled with bugs. Don’t even think about trying to complete timed events because most of the trackers will reset whenever the game reloads. It’s a game I would spend a little money on, but the bugs make it pretty pointless to.

I love this game but feel compelled to lower the rating due to a full stop on updates. This title feels abandoned but is worth play with that understanding. Paying for no ads is a great value but choose wisely before you do. At lvl 30 you are fully out of game to play.

I loved this game. It was one of my dailies, but the latest update broke major features and has not been fixed. Mine coin no longer lets you choose any gear/weapons, and the main game only gives you a limited amount of your usual equipment to play with. Hopefully it will be fixed soon and I can bump it back up to 5 stars. I miss playing

The game is fun and gives a unique spin on the merge system. However, there is no way to complete the Beginner Event as things like enemies killed and gems acquired constantly reset making it so you can’t complete each task as the week goes on. Their support seems non-existent as I’ve emailed and no response.

I’m enjoying the concept of the game. Navigation and detail of armor for example needs improvement. Hope there will be updates with more content.

Low review because the game just stops at level 31 and nothing else to play. At least make it where I can replay old levels or add more. I’ll increase to 5 stars when you do.

Deleted, got too repetitive without any real goals to achieve

Can’t do the daily coin missions, very buggy. No update on levels after level 30

Theres no way to contact support for the bugs they have. The beginner events milestones reset everyday so near impossible to finish.