Theo: Prayer & Meditation Customer Service

Theo: Prayer & Meditation Positive Reviews

Heaven sent to our familySince we started using the Theo app 1-2 months ago as a trial my 2 boys (3yo & 6yo) became even more excited with our bedtime routine. When its lights off, they look forward to do family prayer time and after that they say "it's Jesus time" meaning mommy would open the Theo app. They like going through the 3 features for free. They listen to it and when it comes to the night time meditation they would fall asleep to after listening. I love listening to the app as well as their mom since these reminders from God are not just for our kids but also reminders for us as parents too because after all we are all children of God. We can all use a loving reminder at the end of a long day. Love how my boys are listening to this before they sleep to remind them they are loved and wonderful children of God. Thank you for creating this app. This has been a blessing to our family. Looking forward to get the full experience of the app when we pay for the subscription. May God continue to bless the creators and users of this beautiful app..CjmmarqzVersion: 1.0.24

Great experienceI came across this app and wanted to try it out. We have been trying to get our son on a better sleeping routine and thought this would help him fall asleep. My son is 2.5 years old and he didn’t respond to it like we were hoping. I think it might be better if we waited until he is a little older. I do see the value of the app and would love to use it once he gets older. I did the trial version and forgot to cancel it before the trial ended. I messaged them through the app the next day to explain the situation, and they were very understanding. They refunded my money the next day. I am so grateful they have great customer service. I will definitely restart my subscription again when my son is ready. Question for the developers: do you offer monthly subscriptions or is it just annual subscriptions? I would prefer monthly payments if possible..Mother of a night owlVersion: 1.0.18

LOVE IT!!!!Love love love! Read to my kiddos everyy night! Love that it has the option to either read it yourself or have a voiceover read it for you. I also love the fact that i can change the language! I read to my kiddos in both English and Spanish. Beautiful app and not expensive for what they give. Im a little low on money so they have an option to use the app for free with limited access and i LOVE THAT. Other apps would only ask for money and if you dont have it too bed, this one though is amazing! Love love love!!! I too recommended it to my friends who also love it and will continue to recommend it!!!.KiaralizamaVersion: 1.0.27

Buyer beware- they don’t give an option to cancel the subscription easilyUpdated review - my account was canceled but it is NOT possible the way they say to do it. Which clearly causes panic in all the users who wish to cancel. I might have continued to see if it was useful but if I have email the company behind the app to cancel a product I don’t want it. I shouldn’t have to go thru that much work and to be honest I want to see that my cancellation was processed properly. I don’t recommend this app unless you don’t care if you want to cancel that it will take some work on your end to do so. I have tried every way it says to cancel the subscription and if does not have the option to do so. It has a manage subscription link but then doesn’t allow me to cancel..Catholic-wifeVersion: 1.0.20

App is great customer service practices what they preach!I used the app and loved it, however both my kids were not really into the messages. I am sure this works well for many families, but mine do better with me reading to them and then discussing the scripture and the messages. The app charged my card because the week trial was up. I forgot to cancel. I emailed immediately when I saw the charge and they refunded me no questions asked. If this is what your family is looking for then I highly recommend this app!.J&D MamaVersion: 1.0.18

AmazingI downloaded this to help my son connect to God before he sleeps to help him get rest and not be afraid and it was working fantastic unfortunately after my seven day trial ended, I couldn’t afford to keep the app on my phone as a single mom however, I reached out to family and they were amazing. They refunded my money no questions. asked what a great app. It really got my son interested and although I don’t have the app anymore, he’s so excited at night to hear about God and he sleeps so much better.B24n23o24Version: 1.0.27

Tried for one dayI got this for my grandson who loves Bluey. Let me say what I liked about this first. The prayers were nice. The soothing voice of the narrator was also nice. And the pictures were really nice. But there wasn’t any animation…. Just pictures… the same picture throughout the stories. I couldn’t find the show that is comparable to Bluey. Maybe I missed something. Truthfully I still have time to change my mind and continue with the app. If someone could point me in the right direction. I only previewed it for 10 mins before having to stop. I def love more Christian content for my grandkids to watch so I want to support this. Thanks!.Mamasharona7Version: 1.0.7

Already put offI was charged $1.00 when it said it would be $0.00 - that is misleading even if just a dollar. I answered so many questions and then had to answer them all over again, twice, just to set up the profiles. My children would do this together with me but we can’t share one profile. I feel like I will have girl guided ones if I choose my daughters profile but then my son will be listening too, and his profile will be unused, or the other way around. Why can’t we just choose both child’s ages and both genders for families who listen together? I’m not sure about this app..Learn_client_satisfactionVersion: 1.0.17

Love this app!Amazing app !! We try to do this as part of our bedtime routine with our 4yr old. He absolutely loves it especially the affirmations but he also loves the meditations and watching the Bible stories. Highly recommend I am not afraid affirmation before bed at night. It has changed my son’s sleep. He loves falling asleep to these soothing voices and music. Definitely give it a try it’s very worth it! Somehow I always end up being touched my everything we listen to and watch. Great for the whole family !.Tiff PaulVersion: 1.0.27

Thoughtful and not genericSometimes apps like this feel too generic or cheesy but this one feels well- thought out and specific for children who need to know they are loved and created for a purpose. We’ve only done a handful so far, but none has been quite alike- and the biblical application has been spot on. My son who has anxiety and my other son who’s imaginative are both served well listening to the same stories and devos. They are relatable! Thank you!.RickSteph42807Version: 1.0.15

So excited!We are on our first week and so far my 3 year old son is so excited to use Theo. He says it’s his very own bible study like how mama goes to hers. He asked where his stickers are and I thought that was a great idea. Instead of written statistics in the profile sections, maybe “stickers” can be added so children can see and understand their progress. Like mini rewards. Anyway, he love the app so far and look forward to how it will help my son grow in faith. Thank you!.Steph in SeattleVersion: 1.0.13

Wonderful, calming, educationalWe’ve reached a 30 day streak and that’s a new habit! My sons are 7 and 4 and really enjoy taking turns to choose a story each night, which I typically follow with some of the affirmations or prayers. My 7 year old has specifically commented on how much he enjoys listening to these. A wonderful, fun, and low pressure option for more faith exposure. I’ve learned a lot about various Saints too, and enjoy the other content as well..NDIrish07Version: 1.0.27

We LOVE this app!!I started using Theo with my 3 and 5 year old, and it’s honestly been such a blessing. It teaches about God in such a gentle, easy way, my kids totally get it and now talk about God every day. It’s become a really sweet part of our nightly routine before bed. You can tell some of it’s AI made and there are a few small things I’d tweak, but overall it’s been a Godsend (literally). So thankful for something that makes faith feel fun and approachable for little ones..Litt.leVersion: 1.0.29

Sleeping my 6yo in 15 minSince we’ve been using this app at night my daughter has been learning allot about Jesus and stories about the saints as. Mom getting back to my Catholic faith I’ve always wanted to have a tool like this to help me and my daughter get there and let me tell you it has been a blessing it’s simple she picks from meditations to video stories , stories and affirmations thank you for creating this app can’t wait for new stories.Yess it scannedVersion: 1.0.20

My Kids Love ItOverall I think this is a wonderful app to help tell engaging Bible stories, meditations, and prayers, as well as learning more about the Saints! There is some editing I think they still need to finesse, but in the short time we’ve had the app, we’ve already seen so many improvements! My kids always ask for the “Jesus stories” every night before bed! An excellent building block in their faith ☺️.RenfrorachVersion: 1.0.14

I was shocked when I heard some of the language!Last night my daughter and I were listening to a story, as we have for the past 2 weeks or so, the language was so sharp and really not suited for children. It was telling my child that it was normal “hate” others or “not be able to stand” a sibling when they are dealing with adversity! I was completely disgusted and had to turn it off right away to explain that that was terrible language and truly unacceptable to hate anyone. Especially their siblings! Get it together Theo!!!.Nik@lifeVersion: 1.0.20

It's OKI feel like the stories are too advanced for my four year-old. They use words that he doesn't know the meaning of and then don't explain them, and he's just not interested in it. I really wish I hadn't forgotten about the subscription trial and then not canceled it. I tried it tonight and the story mentioned aromas, which I then had to explain, and it distracted him from the story. He also just didn't want to listen to it. The songs are kind of fun though and I like the idea of everything else, it's just getting my kid interested..JkargVersion: 1.0.24

Bedtime Routine life saverI set my alarm for 7:55 so we are listening to Theo at 8 o’clock on the dot which is bedtime at our house. My granddaughter loves this app so much that she zooms through bedtime routine to beat the alarm every night. She LOVES getting to chose her own story or series and listen to the prayers and affirmations. It has changed our prayer time and taught us so much about our faith. She has grown in her Love of Jesus and is so excited about her upcoming baptism!!.Nona and PopiVersion: 1.0.27

Don’t read if you’re insensitive!I just got the app like…two days ago bc my nightmares wake me up and the app actually does help! But it costs money! I don’t think the app should cost money since sleep is really important to kids for their brain development (I sound like a mom but it’s lowkey true) and it also helps mental health, which most probably don’t realize. And I’m 12 so I need really good sleep and mental health!.TheAwkwardOne🥰Version: 1.0.28

We are very grateful for this app!!!Both of my daughters love this app. They are 7 and 2.5 yo. We use it everyday. Affirmations, short cartoons, surprise prayers and much more. This app is a blessing. Also Fabian from customer service took care of a problem I had signing in and activating my gift subscription for my girls. He was very courteous and prompt. From when I asked for help until everything was solved, not even a day passed..Dr YuliyaVersion: 1.0.27

Excepcional App!This app has so much to offer. Daily affirmations, prayers, text and video stories, color noises and music for cognitive development. It has options to choose your preferred religion and language, and you can even share the content with you family. This app is just a charm! Está aplicación tiene mucho que ofrecer. Desde afirmaciónes diarias, oraciones, cuéntenos en texto y video, ruidos blanco (y otros colores) hasta música para desarrollo cognitivo. Tiene opciones para elegir tu idioma y religión preferida. Incluso puedes compartir el contenido con tus familiares. Es totalmente una joya!.Taty. HVersion: 1.0.12

Nightly routineMy daughter and I listen to Theo every night, and it has become our favorite part of bedtime. We love the daily stories, affirmations, prayers, and all the wonderful moments shared. Each night, I find as much peace and joy as my sweet girl, and it’s something special we look forward to together. We absolutely love Theo, have shared it with our family, and even send prayers to Grandma every night!.Jatieb05Version: 1.0.29

Great Content App Needs WorkI’m always hesitant about biblical content because I want to make sure things are presented appropriately to my kids. Because of this I hesitated to download this app but now I’m so glad I did. We love the content and my little one is sleeping so much better. That being said the app interface itself isn’t very user friendly. There isn’t a simple “X” to exit most screens. We also use it on an iPad and it is not built for iPad..S_m_i_t_h_13Version: 1.0.28

Great customer serviceMe and my daughter have been hooked.. we listen every morning and before bed. I tried the seven-day trial and loved it. Then I got a message with a special discount and jumped on it. The app accidentally charged me twice, but I reached out to Customer Service and they got back to me right away. They refunded me with no hassle at all. Super smooth process and honestly, I’m loving this app..Angeles valentinaVersion: 1.0.27

Very calming app. We love it!I downloaded it to use it with my 9 year old daughter who is having difficulty sleeping due to some anxiety and her grave’s disease. She loves it. She listens to the stories and falls asleep to the calming music. We also love all the white and other color noises. Our favorite is the brown noise. Will definitely recommend it the other church moms. It would be great if they had it in Spanish too..Carolina BerVersion: 1.0.14

Best app on my phoneI got this app because my boys were struggling with fear before bed. I played some “affirmation” videos for them 1 time before bed and they calmed right down and went straight to sleep. The next time they asked if we can play the videos every night before bed! The videos talk about Jesus in such a loving and caring way! I want to recommend this app to everyone..1a2b3casdfghjklVersion: 1.0.20

Beautiful app to teach kids about their faithThis app is amazing! The stories are well told in a way a child can understand and engaging without being too stimulating. Perfect for bed. If you have a hatch sound machine and your child is used to a story or song being read through their speaker, this app can easily take the place of that with a spiritual emphasis..Kinsey OVersion: 1.0.27

TRULY THE BESTIf I could rate myself I would give me 0 stars for not getting this app sooner. This app has truly blessed our family. My 4 and 2 year old look forward to listening to the word of God and praying before bedtime and when it’s done they go to sleep in less than 10 minutes. Even my 2 month old falls asleep peacefully without being held. Thank you Theo App..Melissa4614Version: 1.0.20

⭐️⭐️⭐️⭐️⭐️✝️⭐️⭐️⭐️⭐️⭐️📜🌟⭐️🌟🌟Hi my name is Luan and me and my husband have 11 kids! 10 of them are boys and 1 of them is a girl! All my kids listen to your app all day long! They even said mommy daddy please can Theo be part of homeschool,so I told the, yes! When we did the 7 day free trial we were thinking that maybe it was not for us but we discovered how gorgeous and beautifully the teaching is we had to get!.UNICORN GIRL!🦄🐴🦄🐴🦄🐴🦄Version: 1.0.29

5+ Stars!This app is so calming, relaxing, and engaging. My kids are little young, but they still enjoyed the stories! They fell asleep to the music on more than one occasion. The stories are relatable and very biblically applicable to real life scenarios kids would experience. The stories were easy to understand! I loved the affirmations as well. Overall, I plan to make Theo a routine for my family!.SaraSchmittyVersion: 1.0.22

LoveTheo is simply breathtaking and deeply inspiring. There’s something divine in every detail—something that moves the soul and lifts the spirit. I give so much thanks to God for allowing me to witness this beauty and for giving me the tools to share it with others. Theo is not just a place or a person—it’s an experience, a reflection of grace and purpose. Thank you, Theo, for reminding us how powerful and beautiful the presence of God can be..Omeara JeroVersion: 1.0.22

Appreciate this so muchThis is such a great thing to have playing while getting my 1 year old son down for bed! He actually falls asleep within minutes and I love that he’s hearing truth even if he doesn’t understand what’s being spoken yet. I also love at the end of stories and meditations that there is gentle, soothing music playing. It’s the perfect peaceful ending..CBesch21Version: 1.0.19

Great, but could improveThe Theo app has great biblical stories and prayers appropriate for age level. The music following the stories is soothing. The app has over 90% depictions of White European characters, which does not correlate with how the Bible describes. In addition, the World is more diverse and the app should show that.. especially since God made all of us in his image and in many beautiful ways. Even the account avatars consist of one image for each gender, and both are depicted as white children..Version: 1.0.28

Beautiful app, great customer serviceThis app is beautiful, me and kids love it. We read it every night and talk about it and what we think it means . I love that my kids can be closer to God with this app. They also refunded me my money back after a mistake happened. Quick and good customer service. Thank you guys for being so kind!.NY_1998Version: 1.0.29

Great app and was given wonderful customer service!My 3 year old loved the free trial of this app! We can’t quite swing paying for the app yet because of our financial situation, but the customer service was wonderful and so kind! We will definitely revisit and happily pay for the subscription when we can swing it better!.NCRG18Version: 1.0.24

Perfect for helping my child sleep in prayerI started using this app to help my kids learn more about our faith. Bonus that it helps with the bedtime routine too! They fall asleep listening to Theo app nearly every night. Most of the stories end with mellow music until you change or turn it off. Great for falling asleep in prayer..Mary VibeVersion: 1.0.22

Bedtime Just Got Easier!Our son has always struggled with falling and staying asleep, to the point he could lay in bed for an hour + and still not be asleep. Within less than 10 minutes of the sleep story ending he was in a deep sleep and stayed asleep through the night. So thankful for more peaceful and calmer bedtimes 💗.Shelli P.Version: 1.0.26

Outstanding Customer ServiceI had a slight issue where I cancelled the free trial and ended up getting charged for the yearly amount. I emailed the company and they responded very promptly and processed a full refund with no questions asked. Awesome product, just decided to not go forward after the free trial. Customer service was beyond helpful!.TwGarner66Version: 1.0.27

Customer Service and MaterialThis app is VERY user friendly. It’s got pictures, calming voices, and multiple resources. My 3 year old absolutely loved it. I just did the free trial to see how I liked it, and when I’m able to fit it into our budget, I will be subscribing to the paid version. Customer service is top tier!.Raven SwordsVersion: 1.0.27

Great customer serviceThis is our favorite app! We play it every night . And the customer service is incredible also. They responded quickly to my concern and fix the issue I had without hesitation. It is definitely highly recommended app in my family !.Mirus30Version: 1.0.27

WonderfulI really enjoy the whole set up of the app and what it’s about. My sons aren’t so into the routine of it yet but I will try again at a later date because I personally love it coming from someone who didn’t grow up religious but would love for my kids to experience it..JellygfVersion: 1.0.29

Great Customer Service!I really enjoyed this app! However it wasn’t in my budget to subscribe. I was charged. However I was able to get in contact with customer service and they were extremely responsive and quick to give me a refund. I appreciate it! Thank you!!.MerMendivilVersion: 1.0.19

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Theo: Prayer & Meditation Negative Reviews

Do not give them your billing detailsI am so done with these free trial scams. They trick you into “trying” the app but then don’t ever send any notifications or reminders that your trial will end soon and just wait for you to forget so they can charge you out of the blue. I never used the app at all. It was offloaded from my phone due to limited memory. Even if you cancel though, they don’t care. They already stole your money. The fitness and food delivery apps are bad enough. But for an app that purports to be about teaching faith to children?! Jesus would be flipping over tables in your offices for your greed. The government should ban these “free trials”. Or at least require businesses to follow up with potential customers at the end of the trial to obtain affirmative consent before they are permitted to process any charges..USA Mom808Version: 1.1.0

Very DisappointedTo whoever responds to these reviews, please take the time to find and read the email I sent to your info address. My son and I have been using this app for about three months, and I purchased the subscription. I understand that developers deserve to be paid, and I fully support paying for quality products. However, this app has significant glitches — misspellings, songs paired with incorrect lyrics, and other issues I outlined in detail in my email. It honestly feels like the app was never thoroughly reviewed before release. After three months of dealing with bugs that frustrated my three-year-old, I finally reached out. I clearly stated I was not requesting a refund — I simply wanted the issues addressed. Instead, I received an AI response saying a refund would be issued within 48 hours. I replied that I did not want a refund, but a human reviewed the email and processed the refund anyway. This tells me no one read my email. I wanted a better product, not my money back. If you’re charging for subscriptions, please invest in improving the app..Kmb6233Version: 1.1.12

Falsely Advertised and Poorly DoneFirst, this app caught my eye because of an ad that said, “Like Bluey but for Christian families”. I don’t know what they meant by that but I can’t find one similarity. Truly the dumbest comparison you could make. I figured it would be short shows with Christian based messages. It’s just a poorly made kids devotional app. There’s no animation even. Just a still photo with music and voiceover. The story was also completely void of biblical context. Even though the app asks for information on your kids maturity, it clearly doesn’t use that data. Pretends to personalize then shows the same thing to everyone. Very unfortunate. Great advertising chasing on the coattails of the most popular kids show of all time but poor product. Don’t waste your money..Cruzer19Version: 1.0.8

Limited and repetitiveI wanted to love this but it is the same affirmations and stories. My child is constantly telling me “I have heard this like 10 times mom!” And even the daily scripture is not exactly in line with what we want. We use it at bedtime and the prayers are more geared towards daytime with reflection to be made at the end of the day. This isn’t exactly possible with a 4 year old. Just really poorly designed and even though I clicked cancel I guess it didn’t actually cancel cause I was billed for a year and I just want to delete it but I’m annoyed and hope it may improve. I also do not like the whole “on fire” daily use notification. Perhaps a heart or something but it’s just odd..BeyaVersion: 1.0.13

Not user friendlyI do enjoy this app but it’s not user friendly. Also, there are too many distracting options, to play with Theo. I just wish it was prayers and bedtime biblical stories. The app often freezes, difficult to find exit buttons. It should also just auto play the 3 nightly prayer/stories/affirmation. Also, every time you select a new prayer or stories, etc. the music plays extremely loud to announce the next thing and it’s very disruptive. It’s suppose to be calming for nighttime, but this music shocks my kids back awake! I want this app to be good because my kids do enjoy it. But as a parent it could use some work..CompletelyJadedVersion: 1.1.6

Needs improvementI really enjoy using the Spanish version of the prayers with my children. However, the audio goes very fast, and it’s hard for us to follow along. It would be helpful if there were an option to slow down the pace of the prayers. Also, I have one child who is fully bilingual and another who only speaks English. Right now, I have to switch the settings back and forth depending on which child is listening. It would be wonderful if there were a feature that allowed each child’s profile to stay in their preferred language without me having to change it every time..MsMaryoftheLightVersion: 1.0.27

SubscriptionWhy does everything have to be a subscription? You can’t just buy anything anymore. You have to subscribe to everything even a prayer app. I miss when you could purchase something one time! Instead of having recurring payments for eternity. You used to know if an app was going to cost money or not. It would tell you before you ever downloaded it. Now they let you download it ask you a bunch of questions get you so far in it then tell you. Not only do you have to pay for it but you have to keep paying for it. It’s just wrong especially for a children’s prayer app. Be upfront about it..YdyxyckjoiVersion: 1.0.27

It is a trial, but nothing is freeWe tried the “free trial,” and while we loved the app, it was too expensive for us to keep for the year. Like other users have experienced, it’s impossible to cancel! The only option I could see was to delete my account. I did that and followed up with an email to ensure that it was truly canceled before the trial ended. I never got a response, but they sure charged me for it anyhow. I have since followed up and have yet to receive any response. The real kicker is that I have paid the exorbitant fee, but I cannot even get into the app after deleting my account, it just prompts me for a new “trial.”.Sober44Version: 1.1.6

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