Netflix, Inc.Best Guess Live Customer Service
NETFLIX MEMBERSHIP REQUIRED.
Compete for a chance to win real money in this live mobile game every weekday. Use your smarts and five clever clues to submit the right answer first.
On "Best Guess Live," anyone can win. You just need one right answer at the right moment to claim your share of a prize money jackpot worth thousands. Get ready to think fast, because you'll be in a nationwide race to be one of the first to figure out the riddle.
A NEW DAILY ROUTINE
The game streams live in the app every weekday (Monday through Friday) at 8 PM ET | 5PM PT. The broadcast is in English, and the game is open to players anywhere in the United States.
FUN FACTS; REAL MONEY
Got a brain packed with random trivia? Put it to good use: For each puzzle, you'll need to figure out what secret item is hidden inside a misty and mysterious crystal ball. It could be a person, place, or thing — anything!
THINK IN RIDDLES
For each puzzle, you'll get a series of five clues hinting at the answer. Every clue will build on the previous ones, starting out cryptic and gradually getting more obvious. After each clue, you'll have time to submit an answer. But don't risk it until you think you're right, since you only get one chance per puzzle.
BE FAST TO BE FIRST
The sooner you get the answer, the better your odds of winning. The fastest players to answer each puzzle correctly will split the prize pool.
TWO CHANCES TO WIN
Each livestream includes two rounds, and the second will be harder than the first — with a bigger prize to match. If the first crystal ball mystery stumped you, jump back in and try again!
Participation open to legal residents of the 50 United States and D.C., 18+. Void where prohibited. Access to a Netflix account and a PayPal account required for participation and prize fulfillment. "Best Guess Live" is a skill-based game. Official Terms & Conditions at bit.ly/BestGuessLive. Sponsor: Netflix, Inc.
- Created by Ex Machina and Apploff Entertainment.
Best Guess Live App Comments & Reviews
Best Guess Live Positive Reviews
Problem collecting winningsI’m having a problem withdrawing my winnings seems to be a glitch connecting to the PayPal acct . It takes me back to best guess live opening page after I log into Paypay acct. then it’s a screen saying leaving paypay just to take me to App Store to open Best guess live game . then I open Best guess live game and it’s PayPal just loading .Nothing on screen. I just hope I could get this fixed before the days pass and my winnings are forfeited. This is not good. After an hour the issue was resolved. Thanks for the quick fix..Version: 1.0.9
Good fun!I actually really love the game. I play religiously. My alarm goes off every weekday. Sometimes the clues I think are so obscure and weird , there’s just no way I could ever get it, but sometimes I get the answer, very rarely am I the first though. I’ve won money 3 times, never gotten to claim it cuz of frustrating computer problems, but winning was very satisfying. I’d live it if someone would help me troubleshoot why I can’t claim my dough, I’ve tried but both your customer service and PayPal’s both say it’s the others problem (big surprise!) anyway, thanks for having this game be so accessible, it’s good fun! One of these days I’ll win some big money! Cheers! I would love it if you had more side games that you could play for coupons or something or gift cards..Version: 1.7.3
Best game by far!I was able to win real money and being able to play is so much fun once you get the hang of it ! My first time I guessed the first clue first round silly move I had made because that was my ONLY guess I had that round . So my next round and rounds after I made sure to guess when 100 percent certain . I’m playing per usual and I guessed because of a show I was watching and I put waterfall and turned it off i got just , couple days later I come back on and saw I won $600 real cash ! So cool honestly. I’m happy with it !.Version: 1.0.9
I had an idea:)If you went through how many people guessed it correctly before you showed the answer, I believe the game would be a bit more “nail biting” Example: “Let’s see how many people guessed it right on the 5th clue…..7 thousand people!….4th clue, this many people, 3rd, 2nd, And only 1 person got the correct guess on the First Clue! Let’s see what the answer was!!”.Version: 1.0.9
Better than deal or no deal lolI love this Game, Howie Mandel is the bomb, I suppose we have to live with Hunter Marsh lol there are occasional issues where the sound is frozen or the video isn’t there, but there’s one thing I just realized all these technical issues happen when Mr. Marsh’s on curious, it could just be a coincidence but other than that, it really makes you think about all the clues that are given and I tell all my friends try to get them to play so thank you to Netflix for doing this and I hope it continues for a long time..Version: 1.0.9
Can be buggyUpdate- someone did finally help me receive my prize, but the process should be easier. The app has a lot of random bugs where you frequently have to close and reopen it. Customer support is impossible— for example, the prize redemption feature doesn’t work and there’s no human to contact, so I don’t know how to receive my payment (followed all the steps in the FaQ and it still doesn’t work). Overall kind of a frustrating app..Version: 1.4.5
Enjoying this game!Hello 👋 just wanted to say that I do enjoy this live game 😊 people from all over this country,all walks of life, get to hang out with each other, and laugh, and use our brains, it’s pretty cool. Thanks for this change of pace, in a hectic world sometimes, we all should always remember to laugh, and enjoy each others company, no matter what. Love from AZ-US❤️.Version: 1.4.5
FUN4AllYou must play it’s fun for all then you think about it after it’s been said and it makes sense. It’s just a way of getting some laughs and sometimes getting paid for it. I love it. I think it’s fun so glad I found this app. The hosts are awesome and I love it how you could hear everyone around them laughing this is part of a great start to 2026..Version: 1.0.10
Fun gameGames are not too long… just right length of time. I had right answer on 2nd clue, “S’mores”, for the life of me I couldn’t remember what they were called! lol. Also our whole family is playing in different households. We have a whole chat group for the different family members playing and that’s been fun too!.Version: 1.0.7
Great Live GameThis opportunity to earn money by participating in live game shows offers a sense of hope to individuals who may need a bit of extra income for various purposes. It is both a thoughtful and engaging concept, providing financial possibilities in an enjoyable way. I hope to be fortunate enough to win at least once..Version: 1.0.9
Best guest live reviewBest Guess Live is so easy to play and I am having a blast being stumped by the Crystal Ball! The show is live on the app at 8 PM weeknights Monday through Friday! The show has great hosts and I can’t explain how much fun we’re having playing as a family! Thank you so much. Everyone should give it a try, jump on and play!.Version: 1.0.9
Awesome Game!I’ve never won (yet!) but it’s a great fun game. They always explain the hints at the end of both rounds and they do make sense one you realize. We love this and look forward to it every week night. Maybe one day I’ll hit that life changing best guess! For now I’ll keep trying 5 days a week!.Version: 1.0.10
Love it!My brain really doesn't work well with cryptic clues, but I don't care because it is fun just taking part! Hunter, you are wonderful! You make it truly entertaining while getting on with the job. I could do without Howie who apparently really loves the sound of his own voice..Version: 1.0.9
FlawsI think the game could be better and I think as long as you answer the Clues and have the right answer you should win making the right guess is one thing but hurrying yourself to type an answer you could make a mistake that’s why some don’t win spelling errors or cause we are slow at typing our answer in worried about the 20 seconds we have..Version: 1.0.10
So much fun!!I play every night with my family. We have won 3 times on the first clue. All were around $20. But we got paid instantly through pay pal. Hopefully we will get a bigger winner soon. Win or lose it's still the best 30 minutes of the day!.Version: 1.3.2
Couldn’t cash out but they fixed it!Every time I try to go to PayPal to cash out, it takes me to the Best Guess Live app, however, the developers contacted me and I followed their instructions and it worked! I haven’t won a ton of money, but what I have won, I received 🙏🏼 A+++.Version: 1.7.3
This was such a great ideaI mean who knew someone was gonna turn what am I or 21 questions into a love game show to win actual money. I just want to thank those involved for even coming up with this and Netflix as I’m sure everyone appreciates it a lot. No complaints at all. And such a great host and crew..Version: 1.0.9
WonderfulI love the app and opportunity. I wish can give money to the people who go every day in the app, can win money only for be there every day. Only for trying to be participating in the game in the end of the week pick up one name for all the participants in that week..Version: 1.0.9
Fun and fast!This is 15-20 minutes each weekday I take to myself. Love everything about it. I just had my first cash win on the first clue with over 9k others and won 51 cents but I’m still excited! I’m buying 5 grocery bags and put the rest in savings!.Version: 1.3.2
It is greatYou can win real money they give out 15 thousand each day and on wild Wednesday they give double the money you have 2 rounds 1 guess per round not per clue per round Monday to Friday if you get it right you get the money if multiple people get it they split the money.Version: 1.0.10
Just oooone thingThis game is so fun and SO helpful to be able to win real money fast. However in the claiming it has always been a challenge and really glitchy which I would love to see fixed. If we can get that addressed I’ll totally change this to a 5 cause otherwise the app is perfect.Version: 1.7.3
AddictedThey’re riddles/trivia with instant cash prizes paid via PayPal. It’s legit. They don’t make it easy but they do make it fun. I won $50 one time and it was THE best day of my 2026 so far because I play almost everyday and had lost every time prior. So to actually win was fantastic..Version: 1.3.2
Game Show for the futureLove this game- play it almost every night. Hilarious hosts, clever riddles, and real chances for participants to win money. Payout is quick and easy through PayPal (I won $212), and everything goes through Netflix so you know it’s legit and no one is scamming you.Version: 1.0.10
Great game!I thought for sure it was a scam but it’s not. I just won almost $900 and literally minutes later that money was applied to pay down my credit card bill to help pay for Christmas. It’s legit, it’s fun and the host Hunter is funny, warm and friendly..Version: 1.0.9
Clues are reaching most of the time.Gotta be rigged for people to guess on the first clue!!! But I do like the extra perks of u don’t win or guess correctly and they give u a month free of Netflix or a coupon! Last coupon was for good ranchers.. so more perks like that would be awesome to the people that really have to wait til the 4 or 5th guess lol!.Version: 1.0.10
Hilarious Fun!Oh my gosh so fun! Even when u don’t win it’s just a hoot! Gather ur family together & laugh together as you all throw out answers, confuse each other and think hard to figure out these puzzles! Did I mention the laughs😉😂🤣! Not to mention the host themselves will give ya a giggle hehe..Version: 1.0.9
Fun Game but App Drains Battery Like CrazyThe game is fun and this app isn’t complicated but somehow it runs the cpu until my phone is hot and uses about 1% of my battery PER MINUTE. To play, I lose around 15% of my battery by the end. There’s no reason an app like this should be using so much battery unless it’s doing something crazy like mining crypto in the background. Please fix..Version: 1.0.9
So much fun!We try to join every weeknight to try our luck. It’s fun, and we share our guesses with family from Florida to Michigan. We all laugh at how off some of us are but a couple have won a few dollars. Fun for every age!.Version: 1.0.10
WinningWish we can win even if you actually answer the clue with the correct answer. Instead of only a few win. If you answer correct we should win in any of the five clues..Version: 1.0.10
So much fun!I have an alarm on my phone to remind me to get on every weekday at 7. It’s a super fun and entertaining way to spend about 20 minutes of your weekday! Hunter and Howie are such fun hosts. The possibility of winning a little cash is just an awesome bonus!.Version: 1.0.10
Love play this gameLove this game so fun and something to look forward to Monday through Friday. I love how the app gives me a reminder when the game is going to start so I log on and try to win the big bucks each day..Version: 1.0.9
Changed our evening routineWe love sitting on our deck playing this game every week night, and the whole ‘earning some money’ thing doesn’t hurt either. Highly recommend this game!.Version: 1.7.3
Fun, original, and fresh!I’m really enjoying the clues, the comedy, and that real people win real money every night! one play and you’ll be coming back night after night to make your best guess!.Version: 1.0.9
Fun with familyI see my daughter and granddaughters play Monday through Friday and I listen and give ideas. Until one night I asked my daughter how do I get on and play. So she hooked me up 🎊🎉🎊🎉😃😎, first time I guessed right on the 5th clue..Version: 1.0.10
Family reviewWe absolutely love it, we look forward to sitting together as a family trying to figure out the clues. Super excited and looking forward to our first win!!!.Version: 1.0.9
Challenging but I love it!!This game really makes you think outside the box! If I had any complaint it would be I wish there was at least 5 rounds. Outside of that I really enjoy the challenge!.Version: 1.0.10
GREATThe best app I have ever downloaded. It’s a great way to keep your mind opened to new possibilities. I love the fact that you can win real money by guessing the noun ( person, place, or thing) 10/10 would recommend. Great game.Version: 1.0.9
AmazingLove participating in the show I had one a second round, not sure how it works when there is no accessibility to claim winnings, even though there is proof of giving a correct guess.Version: 1.0.10
Easy to play, Fun!I really enjoy this game. I finally won once looking forward to winning again. It’s a very easy way to be able to get extra money. Thank you Netflix..Version: 1.3.2
FrozenSo in the middle of listening to other clues before the answer was revealed, the screen froze and I didn’t get to see the answer to the clue. I could hear it, but couldn’t see it which he didn’t say the name of the answer..Version: 1.0.9
Excited to playI love to do this everyday, it makes you think, and to give people a chance to play and win. Thank you for sharing with us..Version: 1.0.10
We look forward to playing every day!My 11 year old daughter and I love playing and love using our brains to try and come up with the answer!.Version: 1.4.5
ResultsJust need to leave the results page up for a little longer I want to look over the answers.Version: 1.3.2
I’m more clueless than I thoughtGreat, fun show. Problem is, I considered myself very clever and come to find out, I’m as clever as a log. Oh well. I am getting better but have a ways to go..Version: 1.3.2
Fun!!!Made the wifey join in with me on playing this. Something fun to do at night together even if we haven’t won yet. We still have gotten right answers, we just needa get quicker..Version: 1.0.10
BEST GAME EVERWhen I first heard about this game on Instagram, I felt like the gods smiled upon me. And just the fact that you can play it from the comfort of your own home is a huge bonus. GO PLAY BEST GUESS LIVE. It will change your life 💕💖💝🫶🏾.Version: 1.7.2
Love it by having issuesIt glitched when I answered a question and couldn’t finish the answer to come and find out it was the right answer just wasn’t able to finish it ! & second I’m trying to update it and it’s not updating can’t even renter the game right now.Version: 1.0.9
Fun even for the losers great puzzles very tricky!Has tech issues more than liked but who doesn’t 🤷🏼♀️ I look forward to playing every night! Despite me losing😂.Version: 1.0.9
Great GameI love this game but you can not convince me that it's not fixed. I'm in attendance every night though:) for arguments sake if someone comes up with"mouse pad" from "home movies & best supporting actor clues", I'm concerned about their thought processes. lol.Version: 1.0.10
Great gameGreat game but it’s pretty difficult we’ve won twice and each time you don’t get much, money if you play for a couple months you’ll probably win once, so pretty difficult but fun!.Version: 1.4.5
WinningIt’s a fun game but can’t cash out winnings.Version: 1.7.3
Crashes out my phone lock screenI have no idea how this actually works. I opened. It shows me that there is an event coming up, and then it crashes out to my phones locked screen..Version: 1.7.3
Cannot cash my winnings outLove this game. It’s been fun. However, I cannot cash my winnings out either. It goes to PayPal then back to the app and spins and spins. Eventually it spins so much that I get locked out..Version: 1.7.3
Good - won’t let me collect rewardsI like the app but the PayPal payments keep sending me in an infinite loop.Version: 1.7.3
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 1.4.5
