Rosia Customer Service

So the app itself works well, but the way to earn credits to read is sad unless you want to pay weekly for credits. I wish there were more ways to earn them…

If you’re trying to read on here it’s very frustrating, I have to pay for almost every chapter and you can only use ads ONCE A DAY to unlock ONE new chapter, idk about you but I don’t like reading a page per day I feel like if they’re going to integrate being able to watch ads they should add them for more than just one chapter of the book a day.

The stories are interesting, but not interesting enough to have to actually want to pay. It gives me the option to watch ads, but only for two ads and then tells me to read tomorrow… not the best for someone who wants to read. I’d be willing to spend money if it was worth it, but it doesn’t feel worth it.

You have to buy a subscription to read stories instead of being able to put a few coupons here and there.

The stories are great but not interesting enough to pay for them and you can only watch one to two sets of ads to get a free chapter or one ad to get coupons but it don’t give you enough to read another chapter so the app don’t really keep me interested!

I would really love to just read the book without having to subscribe especially when it doesn’t take the coins and coupons and you can’t redeem until you get your 200

"I started with the free trial and I’m already hooked. The stories are high-quality, the app doesn't crash, and I love that I can read straight through without unlocking chapters. If you’re tired of the 'pay-per-chapter' trap on other apps, Rosia is the answer. Five stars!"

Love reading there books always have something new and always amazed when I start reading the interesting books they have

The app only lets you read so many chapters before you have to watch ads to get one more chapter. Not really worth it

Have to buy a subscription to read. Hard to cancel, and expensive.

It’s impossible to cancel. I emailed and clearly stated I signed up for the trial via Apple and received an email stating I needed to cancel via PayPal. I am furious and if my issue isn’t corrected immediately I am reporting this app to Apple and my bank for fraud.

It takes a little longer to read them if you don’t want to spend money though.

Ai generated , this app is worthless This is less than one star

The system of this app is ridiculous. It’s not worth the time to try to read on it. Only getting 5 stars for reading credits.

I like the books that are free to read if you are willing to wait and they are not overly expensive to open the next few chapters!

I’m not a huge fan of subscriptions, especially when they make it hard to unsubscribe. But the app works well and the stories are fun to read.

I really like the short version stories straight t the point without missing anything important

I cannot get past 3rd chapter without paying for subscription or using coupons. And I don't have enough dang coupons. :( this is very sad for me

I need a app that’s going to let me read more then 1 chapter a day without getting a subscription.

It’s good wish you could have more ways to read instead of paying

I wish there were more ways of reading and getting coupons without paying.

Tired of being forced into weekly prices! Bad enough charging outrageous prices for I can buy a real book cheaper!

I enjoy the short stories. Wish there were more ways to watch more than one free chapter a day

Can’t get Coupons to read enough to decide if the book is worth a subscription.

Idc for subscriptions. The book is good and wish there were more ways to earn coupons.

Really enjoying this book can’t wait for the next chapter

It would be nice to have the option for other coin purchases

I wouldn’t subscribe. Long process to gain coupons and only 1 chapter a day from watching ads is low.

Wish you could win more coupons. The coins do nothing.

The only thing I hate is that you can't buy coins only through subscription.

Hard to pay that much to read

Great read . I app doesn’t crash . Takes a little longer to read. Great quality stories .

See above

Just downloaded this app, seems promising. Will update in a few weeks

I like the stories but I don’t like you can’t by coins or earn coins just membership

Not bad writing

Bon début de roman

5 sur 5

Pretty good so far and well written

I’ve read many stories from many of the subscription apps. These are nice quick short stories that aren’t bad certainly not as bad as most. These odd grammar and spelling but if you can overlook those issues and occasionally repedative stories it’s not bad and not as expensive as most.

Decent stories.

Trop court comme histoire on en veux plus

Option to read one chapter a day with ads

Lots of ways to open locked chapters

If you need to cancel go to your bank and have them stop it!

Good stories

Vgbb

It is a good story

Love the layout and the storie

Hope to read this for free not subscribing just watch ads

Needs coupons for free chapters it would be nice to be able to earn at least 1 chapter per day. But at least this app gives you a chance to earn coupons and points

It’s an ok app the points are to expensive and wish you could watch more ads to read

Good for reading shorts

Wish didn’t need so many points to redeem

You have to have money to read.

Bon début de roman

Loving the stories!! I have so much to do but I don’t want to stop until I get through the whole book 🙂

Like that they have different books for options to read

Good books

Love the app easy to use. Easy ish to get points

J’adore

I wound up on this app from Ads on Facebook. I got drawn in for a short story. They say “for only a small fee you can read all short stories free!” Trouble is that they make it almost impossible to cancel. The subscription didn’t go through Apple so I can’t cancel it that way. Emails to their support address ask for account info but never respond. I’m getting my back to cancel and dispute charges as I’ve tried to get rid of this app for over a month! And if you read the short stories, eventually you find the same stories are in about 1/2 of the other collections. I started skipping who chapters because they were the same stories again.

This is absolutely disgusting of a business but here we are. I went to try to cancel the subscription and they have no options for that. They tried to charge my card every week since then even after emailing to get my account deleted and have my card info removed, Currently talking to a lawyer because they have refused to get rid of my card info and are continuing to try to charge it. Already trying to dispute the charges with my bank but they keep rolling in like clockwork. DO NOT DOWNLOAD THIS SCAM OF AN APP. I will update the review once I have more information from my lawyer that the case will go ahead.

Like similar apps the content is engaging (like a bad soap opera, pass the popcorn). Also like similar apps the paid rate is absurd (4x what I pay for KU). Unlike others, you only get one ad-based chapter a day, and the daily check in gives fewer coupons than a single chapter unlock. When you look at the Earn Rewards page it will look like there’s more, but those are points rather than coupons (the chapter currency), which get converted to coupons when you hit 200 points–at an unspecified rate.

I have been having trouble with canceling this app. It is not showing in my Apple settings under subscription and does not show anything in my purchase history either. I have tried to contact the support emails but my email keeps getting blocked. I have used the app before during a deal and cancelled before when I couldn’t afford the regular price. So I am very disappointed that I’m having such a hard time now.

I got this app because of one book that i got interested in , of course I noticed I couldn’t buy coins, i saw a subscription for $4:99 , well that’s not bad right, well 2 days later i got charge $15:99- and im still waiting for a response from them and still been charged . With this beed said the book was unfinished and it had a whole bunch of stories in the book that there were all incomplete Book I reborn & sign my alpha’s luna title to his mistress then got into my dream university.

I have no idea why this app is reviewed positively by anyone. Any app that makes you jump through hoops to cancel is a scam and that’s what this one is. They took forever to get back to me by email and charged me again while waiting. Do not subscribe- it should be against apple’s terms to be able to let you subscribe simply on the app or through your settings. They make you email them and then ask for info which makes it take longer on purpose.

Ok I like the stories but come on why only give 2 ads for you to read 1 chapter then don’t give anymore unless you pay. This is ridiculous. You should be able to do at less 6 ads or other multiple things you can do to read the chapters before asking you to pay.

I downloaded this app to read a story i saw on social media. I tried to charge me even though i didn’t want to buy anything. Somehow the charge went through anyway. Now it keeps charging me more and more everyday. DO NOT DOWNLOAD THIS APP! I’ve had to contact my bank multiple time but they can’t get my money back yet. It put my account into the negative. This app is a waste of time and all they want is to steal your money. Be warned.

The first story with this app is alright but I feel like I’m being forced to subscribe to get to the next chapter sooner rather than a chapter a day. Charge less for each chapter and/or offer more opportunities to earn coupons to get to the next chapter. Someone disappointed here.

I got this to try and read a book that I saw online and realized there was no real book. I emailed trying to cancel and before the trail period charged me and got an email back saying I needed to show my ID. I sent my ID back and a separate email with the ID and I have got no response except I need to send my ID and there has been no cancellation of the subscription. Please fix this.

I paid $2.99 for three days of Rosia and I am getting charged by MoboReader and NovelLove weekly and am unable to cancel the transactions as they are not listed anywhere on any of my accounts as a subscription I have. This is $26 weekly I am unable to cancel. Do not trust this subscription service.

I actually don’t mind this app compared to others for the main purpose your not forced to spend money to read you do have the option of earning coupons and a free chapter a day. I know for some it may not be enough but it’s not the worst app!

I purchased a subscription through this app and canceled it the next day. They keep charging my card,for weeks and won’t reply to any emails even though they said they would cancel the subscription. I have had to file with my bank and change my account. Don’t make a purchase it’s a scam to get your information.

I got the app because I enjoy reading and wanted to see what they had. Selection was mid. So it tried to cancel. It’s now 4 weeks later and they keep charging through my Apple Pay. I’ve followed the rules to cancel. Nothing has happened. I’m working with my bank while still trying to resolve this.

Like all of these “bad Chinese Soap Opera” reading apps, the content is so bad it’s delicious. Unfortunately, it’s also outrageously expensive, and if you do get a membership to splurge for a month, it’s almost impossible to cancel. I’ve messaged in app and emailed directly. I’m now going to have to cancel my card and file fraud charges. Not worth it.

I registered for the 3 day trial for this app and immediately was concerned that I didn’t get an email confirmation or wasn’t able to unsubscribe in the application. I’ve tried all the applications suggested ways and had no success and am being charged weekly. Very frustrating. I’m hoping someone can reach out via this comment to assist.

It is incredibly difficult to cancel a subscription, i have lost 60$ during the time i’ve spend trying to

I cannot cancel this service and they are asking for info the app doesn’t even supply to ‘assist’ me in cancelling. DO NOT SUBSCRIBE!!!

Ils disent qu’on peut annuler facilement c’est faux! L’abonnement n’apparaît nul par (PayPal, portefeuille, apple) et je leur écris plusieurs fois : aucune réponse et les paiements continuent.

The books seem to be well written but it sucks that these so called “free” ads block you after a certain number of points/coins until the following day or you pay an exorbitant amount of money for a subscription. If you already have a “free” reading app you enjoy, skip this one it’s no better.

Not impressed with the cost. Takes too long to be able to read books free. Would not recommend this.

Désolant que les histoires soient si courtes et pas très développées

Won’t allow me to cancel my subscription and blocked my email . Contacting my bank to report fraud!!

Way to expensive for these stories

This is very stupid and disappointing. Can’t unsubscribe….

I can not cancel this subscription I don’t want this service it was added in error with no way to cancel

Impossible to unsubscribe once you have given them your information. Four very basic stories in one making you think there are lots of chapters left. Stories are like a short summary and lack content.

Already sent mail for canceling subscription. But was charged again and no reply. They don’t have a cancel option in app, making it difficult to cancel once we subscribe.

It’s not really that good of a app because it just allows you to just get one chapter a day for us free and that is it not when you change the book still just one at least the other apps let you open more than one chapter and the book are also alittle short so that means short chapters which gets boring

If I read and then asked for money for Subscription I’m done with this book and this company and will tell not to bother even reading.

You can reed one estra chapter per day by watching adds

Customer service is awful!

Ban

Wish I could buy more coins instead of having to get a subscription