Hotpot Go Customer ServiceZego Global Pte Ltd

Hotpot Go Customer Service

  1. Hotpot Go Customer Service
  2. Hotpot Go App Comments & Reviews (2026)

Welcome to Hot Pot Go, the tasty way to test your brain with logic, flavor, and fast-paced fun! If you're a foodie who loves cooking games, match puzzles, and free food games, you're in for a delicious treat. Pick up and serve everything, including all kinds of seafood, veggie, meat and fish cake, from the boiling jam hotpot in this juicy 3D puzzle game.
Inspired by hit cooking games, Hot Pot Go brings the perfect blend of addictive food sorting game mechanics and satisfying taste match action — all in one delicious game!

Gameplay Overview:

You’ll need to collect tasty pieces of food from a mix in the hot pot and place them into matching plates. Think carefully before picking up pieces into temporary slots, or you’ll use up those slots quickly and lose the game! Let's sort all out of the jam!

Juicy 3D Puzzle Game Style:

Immerse yourself in realistic hot pot scenes and beautifully designed ingredients. You’ll feel like you’re right there at your favorite hot pot restaurant!

Enjoy the tasty looking food and satisfying realistic 3D puzzle effects as you tap and sort foods into plates

Match Game Meets Cooking Game:

Mix the best of match 3 and food jam mechanics with the strategy of a food sorting game! You’ll enjoy a perfect blend of relaxation, satisfaction and mental challenge in a delicious food world.

What’s on the Menu? Let's find out the most flavorful ingredients!

Seafood delights
Fresh veggie stacks
Savory meat dishes
Tasty fish cakes of all kinds.
Various experiences of hotpot
Ready for a cozy hot pot meal?

Hotpot Go App Comments & Reviews

Hotpot Go Positive Reviews

Hard levels are too hardI actually love this game it was really fun I just downloaded it yesterday after playing one of the ads I only made it to level 11 and I can’t pass it level 11 is a hard level and I don’t have any money to buy extra help ive played this level for more than I can count I don’t wanna delete it bc I like this game but I might have to bc its too hard I wish they would let us watch ads for extra help..if the developers see this please make the hard levels easier or make it available to watch ads for money or extra help thank u.Version: 1.11.0

Fun but buggyI got really hooked on this game really fast. The graphics are cool and it’s fun. Because I liked it so much, I have spent more money on this game than any other because it is very hard, maybe even impossible, to win certain levels without the extra boosters. However there are some glitches for sure that have planning to quit for a while. A couple examples: I just bought a pack that was supposed to give me 2 or 3 hours of endless lives and it didn’t do that. After five lives I was done. Also there are levels that the food is stuck and literally impossible to click on. I’m deleting the game from my phone for a while in hopes that they’ll fix the glitches. I also think it’s impossible to beat bonus level 14 (I think that’s the one). Anyway, good concept and has promise but needs work. Especially since I’ve spent like $60 or more on it..Version: 1.14.2

Cool, relaxing, but limitedThis game is relaxing, visually appealing, and has a really chill vibe — the music is nice, and the graphics are clean. I enjoy the sorting mechanics and overall find it fun to play in short bursts. There aren’t too many ads, which is great, and there’s an option to remove them if you want (7.99+tax). That said, once you hit the harder levels, progress becomes nearly impossible without spending money. There aren’t enough ways to earn coins or power-ups naturally, and that kind of paywall really kills the experience for me. I don’t mind a challenge, but if there’s no fair way to advance without paying, it just feels frustrating and limiting. I’ll be deleting it for that reason — wish there was more balance. Solid concept, but not sustainable for non-paying players..Version: 1.10.0

Love the conceptLet me just say like the first comment love the concept of the game. Like the graphics but they are right as soon as you hit level 10 it gets so crazy stupid hard for no reason at all and you can’t pass it without paying. So I did thinking it was just me. But here we are on another super hard at level 18 and I have been trying for 2 days. There is no way of watching a video to try to get what you need for help to pass it and it’s the same thing everytime. It doesn’t make it easier for you if you have not passed a level in 48 hrs. And you can’t play enough to earn enough coins to buy what you need. So a bit disappointed but did truly love the concept..Version: 1.11.0

Love the game but it’s now Stealing my free items and moneyThis game is FOS.. I love it and play everyday but last 5 days it’s been glitching. Freezing on me taking my items and coins. Took 600 coins, 2plates, 1 magnet & 7brushes from me!!! Ridiculous. Even at the end of boards I be looking for certain food and it’s outside the pot near my items or won’t pop out to where I had to use my magnets to get it out which is BS!! Please fix it and return my stuff cause everytime it glitches it takes stuff just like it did to me again just now. So imma have to get out go back in and I’m sure something else will be missing!!! Crazy cause it’s a fun game but idk what’s been going on lately!!.Version: 1.11.0

FIX YOUR BUGS!Great game. I’m addicted but there a few bugs that keeps happening. The game freezes more often than not. Also on some pots when you get down to the last ingredient it’s nowhere in the pot and you are forced to use a power up in order to complete the game. Like the ingredient won’t even be in the pot and come flying from outside the pot when you use a power up. Also what’s the point of those sushi pieces. They don’t see to help you get more money even if you get a lot of them. Please do regular updates to your game!.Version: 1.11.0

SupbarThis game is a good idea seems relaxing, which is why I downloaded it. But it bugs a lot in some levels, the pot is empty the bar tells you that there is one more plate to do. I click around everywhere in the pot nothing comes up. So I have to restart the game thus loosing my gained advantages way too many ads. The layout of the pots is confusing, there are times you select one item another is selected instead. Two items come up at the same time both go to the plates without me actually selecting them. All this makes the game more stressful than relaxing, I think I might delete it at this point. Might try again if it’s updated..Version: 1.6.0

Glitchy!This game freezes all the time. It’s semi fun to play but there isn’t a lot of variety. And they definitely want you to purchase to advance. The incentives and payouts keep you so low you can’t do much. It’s almost impossible to win the hardest level. Then you get bored trying to do it over and over again. It also steels your helps at the bottom. You use them and the help doesn’t work but it takes away that help. I will be deleting this app. It’s very frustrating. I paid for one help and it just used them and didn’t help. So money lost is enough for me to leave. No support help within the game..Version: 1.14.2

GlitchyI actually really like this game, I came to this game from seeing an ad while playing Foodie Sizzle. Unfortunately, I did come across getting glitches from the start, then like others said I would have to restart the game only to run into another glitch in the middle of the game. Also, level 14 on the hotpot flow, middle row is stuck and unable to press no matter if I restart the game and it’s kind of pointless to play cause I’ve tried multiple times restarting thinking it would work but it doesn’t so no way of passing that level. Dev’s please fix asap or unfortunately will have to delete. Thanks..Version: 1.11.0

Too many bugsIt’s nice playing a game with no time limits, but there have been many bugs since I started playing. My phone would freeze mid level, some foods get stuck in the pot or off to the side and cannot be tapped on, paying for more chances and boosters does not always go through (I spent 1800 coins just to not continue the level). Before, ads would only come up after I beat a level. Now, ad breaks come mid game. Not only that, but sometimes ads play a blank screen and I have to exit the app. I love playing this game so I wish these bugs would be fixed!.Version: 1.11.0

Level 14 Mini Game is frozenAwesome game, but it’s getting frustrating being stuck because of a possible bug/glitch. I have tried for over a week to play the mini-game from Level 14, but the middle row of food is frozen. The rows on the left and right work fine, but it will not let me tap or move anything from the middle row. I just have to keep skipping the mini-game, but it goes right back to it after I play a couple of levels. Is there a way that this might be fixed, please?.Version: 1.11.0

FrustratingAs an avid “iPad Game Enjoyer”, I like this game a lot. I’ve seen other reviews saying that you can’t get pass certain levels without spending money and I agree. I’m on level 12 and I always run out of plates because the ingredients I need are always under others. The worst part is that I will move something out of the way onto the last storage plate, the ingredient I need to complete a 2/3 submission plate will come up, but the level will end even though I could continue by selecting the newly revealed ingredient. Might keep trying for a bit, but I’ll delete if I can’t progress..Version: 1.7.0

Fun game BUTThis is a great game, it hits all the feel goods for me. Currently at level 86 and been doing great. The only thing I’ll have to mention is the Hotpot Flow level 9 is impossible. You guys needs to have a couple different algorithms for that one. Can’t pass it, there’s literally zero way wit all the corndogs. Also for some reason lately I’ll be in the middle of a game and it will glitch out in my and make my whole phone freeze. Please fix..Version: 1.11.0

Addictive!I literally cannot stop playing this game. The look, the sound, the gameplay- its all pretty darn great. The different hotpots provide variations to gameplay, and the variety of pieces makes it challenging in a fun way. (a level with 3 different leafy greens to discern, for example) Addressing other reviews criticism: you don’t need to pay to win. yes, that one level (12?) is super super difficult, but i finished it without powerups. It took me i don’t know how many tries, but i did. And soon after that, you unlock ways to earn powerups thru gameplay. There was a bug where sometimes at the end of the level, there weren’t enough pieces to finish the pot, but since the recent update, i haven’t encountered it. Overall, i wholly recommend this app for puzzle-casual fun..Version: 1.11.0

Great game but hard levels are too hardFirst off, I love this game. It’s cute, the graphics are nice, and the goal is relaxing. HOWEVER, the hard levels are too hard. I’ve played some levels 20 times and still can’t win without buying extra helps. And many times, even buying the helps don’t win the level, and then it’s completely wasted money. I’m disappointed and am deleting it after only a few days because of this. I don’t want to pay every few levels and not even pass the level..Version: 1.7.0

Beyond skill!I got to level 11 and played dozens and dozens of times. It isn’t a game of skill it’s a game of chance. Takes the fun out of it. There is no way to plan to win. Click an item, to see what’s under it. Oops, not what ya need then when you have nothing left and select one that isn’t needed to end the game….. and wow, the one ya needed floats up. Fun game, great graphics but…. Level 11 max for my chances..Version: 1.11.0

Needs workThe game would be 5 stars all day long if the mini games didn’t glitch, I’ve spent days and hours playing level 9 over 100 times and I can never pass it no matter what. I keep skipping it hoping it would skip that level but it doesn’t, it just takes me straight back to the same game and I spend hours losing over and over!! There’s so many ways to play it. Get it fixed to get 5 stars..Version: 1.11.0

Game is fun, howeverThe game is nice and satisfying but the level 9 mini game is (I think) impossible as I’ve tried pretty much every combination and still somehow keep failing. I finally made it to where I was at the end of the last row, like 3 or 4 pieces left,but still somehow have no space left on the belt. Unsure if it’s a glitch or something. And there’s no options for helps or anything. Very frustrating and makes the game not relaxing.Version: 1.11.0

Great gameI love this game and the graphics. The only thing that is aggravating is that the hard levels are extremely hard. The only way to beat them is to get your daily bonuses and keep them and til you know you can beat the level. I refuse to spend money on the game. I understand making some of the levels harder but don’t make them impossible. If not for that I would give it 5 stars..Version: 1.11.0

Stop trying to get money out of meThis name is so fun in of itself, but I’ve been literally stuck on level 12 for weeks and somehow EVERY time no matter what I do I end up stuck around the 50% mark and there’s nothing to do besides pay for help (which I’m not doing.) so I continue to just lose every single time. I’m convinced it’s not even free to win at this rate. Uninstalling, I’d rather watch ads for help than PAY..Version: 1.8.0

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