Summoners War Customer Service

Summoners War Positive Reviews

Great game so here's some tipsI have never done a review before but this game is so good i needed to do one. This game isn't bad at all it's a masterpiece but it's important to know this. The tutorials aren't very informative. I'm level two and I still don't know how everything works! Here's some tips to help you understand the game. Tip one ☝🏽 Use auto battle. The fighting in this game is all about strategic thinking 🤔, but some people might pick the wrong move and regret it. The boss has many different powers that it uses at different times, but calculating that is suuuuuuper hard. If you're NOT like me and want to take a shortcut than this is the way. #MandolorianBabyYoda. If you ARE like me and want strategy here's 2 tips on that. Tip two do not just press buttons! When you are fighting the enemy don't just press buttons! Why? Well you need to think strategically about your moves. For example if you use a move that has a 50% chance of stunning the enemy and if it does stun the enemy you get another turn. Then if you use the move that doubles the attack power if they are stunned during the extra turn, it is a smart move. Tip 3 you must look at the bosses skills to predict his moves. If you predict his moves you can easily beat him. Tip 4 Hold down the button for the description on the move. Thank you and I hope that this was helpful and buy Summoners War today!.RebecaRashwafin🦈🐆Version: 5.3.1

👌👌This is a game I always end up coming back to, it’s a very welcoming and well developed for a mobile game. The events are wonderful and seem to take into account newer players into account when they release them, so they aren’t left out of great rewards. It contains a wide variety of monsters to use and deep strategy to building the right team for each of the modes. Definitely something I would recommend at-least trying for a while before you make a decision on the game for it can take a second to really get started a get a sense of what you are doing. But afterwards you really start to take on the challenge of building a strong team and improving you monsters. There are many guilds and helpful players in the community though which is a very fascinating, because it can be very hard to Find a healthy community in games. There are a couple of negatives I find with the game and developers though, as the micro transactions are insanely expensive and you’ll get them flashed on your screen quite a bit while you navigate the menus, you can easily just click them away though. And rising in pvp ranks can be quite a hassle as there are many lvl 50 players who just sit in the lower ranks with max lvl monsters as their defense, which makes it very frustrating for newer and mid level players to climb. All in all I am very satisfied with this game and will always come back it. 😀.HdsjskajzjjsjsjsjxjsjdjVersion: 4.1.5

Long time player between what players would call ftp and notI recently looked at my own profile and I’ve been playing this game since June 2014. So this game is fun it amusing and you can have a great time playing for how ever long you want because believe me with as much as you can strive to get it won’t end and you will be better or worse than someone else or just play computer grind forever. However if you take this game at all serious and if you even try to pay occasionally you won’t really make a great difference. Put it this way me and my brother have played this game since 2014 and occasionally put in some money about $100 a year since we play it more than some store bought game but $400 down the road we are average players. To the point this game isn’t free to play, pay to play it’s for those who spend above hundreds maybe thousands. The players who are above average complete things faster and get more prizes basically the more you play you can do good but those in the top 10 % they just get more and more because they do so well especially in new content like the labyrinth that no one can beat. You can save up on this game for months I saved for five months and spent money got nothing. I’m about to rage quit but I’ve spent more than a game system over time. Just look at the world tournaments this game has online mist of the people could have bought houses for what they say they put into this game and announcers seem to take pride in this during the tournaments.Despin6402Version: 4.0.4

Favorite gameSo I’ve started playing the game about a year and a half after launch, seeing youtubers and such playing I decided to download. I deleted it and just redownloaded it about a week ago. The game is very challenging in many aspects, with many things to do. Many complain the game is very p2w or want the nat 5 rates buffed, but just because you don’t have a nat 5 doesn’t mean you can’t get good monsters. Most people just don’t want to farm or want the easy way out. The game is definitely one you need to strategize more as you get to higher tiers, but most don’t have the intellect for it and just want to plow through with power/ speed. And once you start the game it’s very f2w, just as you level on and progress into late game many start investing money so players in that caliber feel as they have to do so too. But that isn’t the case, all you need to do is farm. There’s always events to do and that’s a really big plus for me, I barely pay for mobile games but I felt the need to support this company. Only pack that I see really worth the money is the growth pack, everything else is more meh. The only things I’d have adjusted is the matchmaking system in arena, to get rid of ghost accounts, and to buff the rates for 5* and 6* runes in gb8/9, I’m still really only getting four star runes from them (but I also just have bad luck). Other than that my favorite game :).LahddVersion: 5.3.1

Best mobile game so farI’ve been playing this game for about a year and a half now and it is my favorite game on the App Store, and before you say that this game has bad drop rates and it’s pay to win these things aren’t true whatsoever. If you actually put in the amount of time that it takes to become a good player you wouldn’t be complaining about bad drop rates and that the game is pay to win. Yes most packs cost $30+ but if they didn’t cost a lot of money and the prices weren’t outrageous people would be buying packs left and right and the game would go from skill based to how much your wallet is gonna feel that later. And if all the drop rates were good like 5% on a nat 5 the game would be easy and it would just be another mobile game you delete in a few days. All of the things you guys think are wrong with the game I think were calculated perfectly so people who enjoy the challenge this game presents will be better players and people that would just prefer to play $3 and have everything would learn to have fun with games that present a challenge instead of just handing endgame to you on a solver platter. This is the most well thought out game I have ever played and I won’t quit playing anytime soon, so devs if you ever think about giving up on this game, don’t..Get_boobVersion: 5.3.4

Fun, but a huge grindThis app is a decently fun monster-rolling adventure with a wide variety of modes of play that should suit most people, tempered heavily by the 'gacha' element -- not on monsters and five-stars, but on where you'll spend 90% or more of your time: Runes, which serve as equipment in this game. There is a huge spectrum of rune quality and usefulness in the game, and of course only the best runes will allow players to truly advance. One user calculated that getting the right slot, with the right main stat, and in a desirable rune set is roughly 1 in 15,000 -- and that's before determining whether the stat rolls are actually good. It is not uncommon for a mid-game player to go for an entire month of daily grinding before getting a usable rune. Read that again: AN ENTIRE MONTH. For one rune, and you need six per monster. Now imagine what that time investment will get you in other games. Other items of note: Guild and Arena participation are soft-required due to permanent buffs; they can be fun, but like many older games, you can forget G3 in either unless you have $10,000 to spend. Events are attainable by just about anyone and provide good rewards. The Trial of Ascension is an easy way to get new monsters every month and is also readily attainable. But the reality is that if a player isn't sinking four to eight hours per day into this game, they're not getting anywhere. Sad, because otherwise the game is pretty good..Night_BengalVersion: 7.0.2

Uneven drop ratesOnly some players get good drop rate on the best mons... others only get сrap, and l the only way to find out which group you’re in is to play. You can start playing at the same time as someone else and they will always stay at 2x the number of n5* as you... consistently... not all accounts are created equal no matter what c2u says. Few have a primary focus on getting the n5* that are actually any good. Most get only crap, dupes, and fakes. And fewer still ever get anything good from l/d n4 or 5*... account security is rubbish so if you do get something good you better pray nobody wants it... because hackers can and will take it from you even if you never give your account information to anyone, ever... and c2u will not give you your account back.. it has happened to me... But all that out the window the game is actually fun and strategy is a very important part of game play if you are one of the unlucky players who never gets the good mons/runes. If a game can make you mad then it has to be good right? Give it a few months and don’t expect to get any n5* before your first 6 months but, hey, if you do... Gz. And turning that mega horn chat spam green has made it worse than it was when it was orange... then at least you could try to ignore it... now if it slips by it tricks you into checking if someone has said something in the guild chat... mega horn is a good idea, we just need to be able to filter it or toggle it on/off. Please o~o.S. FlecherVersion: 3.7.1

Real reviewI have to say, I really love this game and enjoy it to the fullest, the graphics, scenario, and introduction to the game made me hooked right away. It took me several months to get my first nat 5, even I know the rates are bad but the fact of this game is that it takes dedication and you need to stick with it to win, people who complain about wasting money are the ones who brought it open themselves, as you are the one who completes the transaction, if you spend money don’t expect to get an instant nat 5 which is a game changer instantly, just because your dissatisfied doesn’t mean you can get your money back and trial and error until you are satisfied. I stick to this game because to me in my opinion, com2us has made a very well rounded design to the game that makes it fair to the other players, this makes it enjoyable knowing also the depth of gameplay, the fact that you can multitask by grinding while doing your homework makes it all the better ^_^. I came to write a real review on the game, not a review based on people being frustrated on the rates because they spent money. This game is f2p and it is so very much possible, I have gotten all my nat 5’s without money (I have 3) I spent money on a legendary scroll pack and got Ludo and even though I don’t use him much or find value, I won’t complain..KentNgoVersion: 3.8.2

Not too bad, but wish it was better...It's really fun to play games competitively and to strive to be the best. But that's not really the case for this game. It tries to be that way, but in reality it's just money hungry. Also it relies too much on luck. It's only really a ton of strategy that you have to figure out yourself late game. I know that spending money won't increase your chances of getting a 5 star which seems required for late game, but it makes it so you can have more chances at getting one. See, to do anything you need a nat 5 after necro and toa. Multiple, actually. And it's what, 6 percent chance in legendary scrolls? Less than 1 percent in mysticals? Bull. You should really raise the chances to 6 percent in mysticals like most games usually have. Legendarys to like 15 percent. This game relies on luck too much unless you spend money. And if you reply saying that spending money won't increase your chances, what about all those level 20s in chat with LD nat 5s? Those people obviously spent money. If they didn't and just rushed faimon that would take countless hours because of how trash those rates are. This game is so fun but you just ruin it with the requirement of nat 5s you have late game and how you never get one anyway without spending money. Help some poor people out. This game can really cheer people up with how fun it is especially if they are poor and need something to take away their mind. Don't ruin your game more. Fix it..Dreadlord159Version: 3.5.9

Favorite phone gameI have been playing summoners war for... I wanna say 4 or 5 years? I have my main level 50 account and a lower level alt account. I play solely on my original with the hopes of progression. I have found though, that my drop rates are very low when it comes to acquiring Nat 5 mons. I collect scrolls, and often will do 20+ at a time and it seems I’m lucky to get one or two 4 star mons. I understand the odds in general are low and it wouldn’t be much fun if we were all guaranteed a Nat 5 regularly, but to put it into perspective, I have ONLY 3 nat five mons, and a ton of 4 stars. Despite the fact that I utilize and build what I have, I just feel with all the time and effort I’ve put into this game, I would have more. That isn’t even one per year. For this reason, I have gotten frustrated throughout the years and stopped playing for certain periods of time. I’ve also noticed that the drop rates on my alt account seem to have better odds? I love this game and in my busy schedule I do my best to set aside time to play. Com2us, could these odds be because the rates were lower when I started my account? I love the diversity of the game, the visuals, and the fact that it’s always changing to keep it exciting. I’m just hoping there is some kind of solution to my issue, and it’s not just purely bad luck..EsaLee98Version: 5.1.0

The best mobile game.I have sunk countless hours into this game. The depth is absurd. I like a game with lots of grindy content that rewards players for sticking around and persisting in that grind. This is that kind of game. I love love love that you can’t just get whatever monsters you want. It sound like a bad thing but its what makes the game fresh and fun. I have 4 non fusion light/dark nat 5 monsters (the rarest types in the game) and because they are so rare I have to figure out how to use them best. The online guides for this game are awesome, but its way harder to find them for the ultra rare stuff and that makes playing with it more fun! Additionally each account feels unique. The way I play and the way my friends play is different because we have different monsters. The content is a real challenge and there is always something you can build towards - which makes it easy to find a goal and feel like your progressing towards it. I say that and I haven’t even gotten into the player verses player stuff - which is absurdly difficult. 10/10 fun and complex game. Its challenging, it rewards you for playing it, they aren’t stingy with their premium currency, and it has felt fun and fresh as I’ve played it on and off for seven years..Satisfied casual userVersion: 6.5.8

It’s good. Except...I’ve been playing Summoners War for 3 years now. Unfortunately, it took two years to get my first nat 5. I didn’t even fuse before then. My account has some sort of bad luck, and I don’t know why. It’s frustrating, especially being a level 50 because when you’re that level, all you can do is build monsters and do better in raids or arena or maybe guild. But I can’t seem to summon a chasun or galleon or theomars or lushen or any form of a “game-changing” monster, so I can’t do much stuff. As a f2p player, it’s difficult to keep up with the p2p players. But asides from this, I wouldn’t be playing summoners for 4 years if I wasn’t obsessed. I even got my mom, brother, boyfriend, and another friend into the game (unfortunately it wasn’t through Facebook or any programmed method so I got no rewards for it, which I believe that I deserve). It’s a great game. A little unfair, but that’s what keeps you coming back. My suggestion is that summoners adds more things for f2p players so we can get advantages like the p2pers have such as rune packs or scroll packs you can buy with like a ton of mana or something. Also, there should be an event where the rates of wishes and rune power ups and summons are a little more fair for like a day. That would be really sweet. Keep on adding new monsters. Hopefully in the next new monster release, a new 5* will come. Thanks for reading my review..Nana kouhaiVersion: 3.8.4

Largest problem with this gameThis game is phenomenal, in ALMOST every way. The largest problem people have is with violent, but that’s not an issue. When you can actively counter a team using common sense, the only way to balance the odds of a team being countered, and with the AI “smarts” that team will use, is to increase the odds of it’s rune procs. That all makes perfect sense, otherwise things would be too easy. The true issue is the “Glancing hit” system this game has. My go-to monster for pvp is a Katarina team I’ve been using since the start and making incredibly strong. My Katarina has a 100% critical strike chance. That means that 100% of the time, EVERY hit, is going to land as a critical unless it glances. YET, when I hit a fire monster with Katarina (a wind monster), she will glance all three times, I reset with the wind dragon/gany and do the combo again immediately... and glance.... THREE MORE TIMES. Please, explain to me what the point is in critical chance, if the chance to glance is so high. This doesn’t happen all of the time of course, but I would say on average I glance 80% of the time on off element, and that is WAY too much. Glancing, unless you are stacking separate glancing effects, needs to be much weaker than it currently is..Brigadier93Version: 6.3.0

Another try, here we goFirst off I wanna state that the game is fantastic and well developed, even when things can get frustrating in game it still is fun and can provide a challenge to those who have played for a while. Great game over all, however even then I still have my issues, by the time I am writing this review I have returned to the game again after a decent period of time because it always catches my eye however I have had to restart my game, luckily I never made it to far as to say pro tier of anything like that, but due to the difficulty for returning players to login to there old accounts I find myself in this place again, I went through the tutorial, created another new name and tried to login to my old account connected to my Facebook but it didn’t work, and I can’t choose old names cause they still exist even though you can’t access them. So I delete and download the app again and try to log in from there and yet still I can’t access my old account. Though I got a option to sign in with Facebook and after it downloaded and I entered the world it wasn’t the same one I remembered having, it was a clean slate again, I just want to say please try and make it easier to login to old accounts cause it’s very infuriating that I have to start again. Otherwise I love the game and would definitely recommend it to others to play.RafferioVersion: 6.2.3

Love everything but Grindy.I have played for a solid year and a half. I love everything. I even understand that grinding is part of the game. But sometimes the rng seems off. I literally put more hours in a day then I could count into grinding for runes. I run gb10 and db10 from the moment I wake up to when I go to sleep and can very rarely complete an AVERAGE quality 5/6 star rune set with specific stats needed for a monster. I don’t even believe 6th slot Attack% and Health% runes exist anymore as well as 4th slot CritDmg%. Thousands upon thousands of runs and I have broken rune sets for only a pool of 20 or less 6 star monsters. I don’t even want legendary grade runes. Just give me basic 6 star runes that have my needed stat for a monster so I can complete the set. I don’t even bother runing my 5 star maxed lvl monsters bc I simply don’t get the right drops ever. I get 700 of slot 3 energy rune but 1 of slot 6 ANY type of rune to put on a monster. It makes it hard for my monsters to have the proper stats to move forward in starting the grind for other parts of the game which I happily look forward to. LOVE LOVE LOVE the game. Just wish I could put slot 6 Health% on 5 of my 6 starred monsters that have been patiently sitting unused because they do not have the stats to be of use in any aspect of the game. Thank you for reading com2us..HonestGuyIsMeVersion: 4.2.7

Game updates and communityCom2us hello. This review is not to attack you or the game. But there is so much potential for summoners war you really need to add more game play. You do not update or add new features nearly as much as you should. There’s definitely a lot more money to make from summoners. It’s got to be more interesting. And come on ease up on the summon rates for nat 4 and nat 5 just a touch not to much. As well decent rune drops. You will increase player base by doing very simple actions. Keep the game interesting by adding frequent game play events(not just mission events) maybe unique dungeon with a series of stages with rewards like toa but way shorter and different style. The game becomes stale and to Grindy to the point most players don’t want to play or come back and/or make new accounts. Therefore you lose players and lose money. Add more levels you can start off with 10 work your way up to 100. You can lengthen the campaign. I won’t touch every subject because there’s far to much to change but There is so many little things you can do to improve such a great game and make tons and tons of money that I believe you’re missing out on. Please listen and improve this game thanks!.Aawillett27xxVersion: 8.1.1

Really fun but technical errors are making me considering quittingI have been playing for well over two years. That’s how enjoyable and addictive the game is! Depth of gameplay with continued development is wonderful and helps me to forget the obvious frustrations mentioned in other reviews with nat 4/5 drop rates and defensive violent/proc blatant inequalities. However, the recent glitches are becoming so prevalent they cast an unavoidable cloud over an otherwise fun gaming experience. A few month ago I had the same problem another reviewer mentioned of additional content downloads daily taking 15-20 minutes each. That finally resolved by unloading and reloading game. No for the last four or five updates at least my iPad Air will be unable to update locking me out of the game. The App Store only gives you an ‘open’ instead of update button. I have tried every suggestion online and suggestion from fellow players but the only fix is completely reinstall which also resets much of your existing team builds for dungeons. I have reinstalled this game at least four times in less than two months! Most frustrating is that I have never seen anyone from Com2Us even acknowledge the problem let alone provide some hope of remedy. There are only so many reinstalls I can take!!!.MmmmphmmmVersion: 3.7.3

So LongI downloaded this game like 3 years ago I think and have played it off and on (mostly on) but I’m leaning toward uninstalling for good. I have complained about the game’s flaws to anyone who would listen (hint: nobody does) and I’m just tired of it. The events are bountiful but unoriginal, the rewards don’t get any better. The grinding starts to feel like work with very little payoff. The insanely unbalanced algorithms used to determine ‘rng’ things like proc rates for skills (violent runes) and scroll summons are so unfair to players who don’t spend a lot it forces new players to spend or quit. When confronted with a mountain of evidence the developers insist everything is “working as designed” but they won’t disclose the design because it will spoil their money-grabbing strategy. They continue to patch the game like they care about its success but don’t make any changes for the better. Just stupid stuff like changing the wording of skills for summons nobody ever uses. Oh and good luck playing PVP when you don’t know whether your enemy will be at your skill level or way below or way above because rune info isn’t disclosed. A large majority of my battles are not fought by similarly skilled players so one side will have an obvious advantage after the first turn. I’ve just had enough of this abusive relationship after three years and can’t wait to move on to something better..MrsGibson84Version: 3.7.8

Secondary awakeningPlease Com2Us I’m not sure if I’m the only person asking for it but I would like to see more secondary awakened monsters especially the original monsters from 10 years ago for example Sieq ( starting fire hound) would be an amazing upgrade so it would make the monster useful again I notice that a lot of monsters go unused because they aren’t the “META” anymore however if your motto is to make a balanced game then please make it so more of the original 3 star monsters have a chance to compete with natural 5 star monsters. Thanks in advanced :) P.S please change the way we can transmorgify the monsters as some of us have trouble competing in the world arena to get the reward and if possible to make it so we can buy the costume for 2-3$ instead of 30$ as the extra crystals and mana in every package is useless because it ain’t worth much when items in game are worth more than what I’m paying real money for as I would rather save it to afford other things however please please please change the crystal amount for dimensional (orange) energy (+10) for 100 crystals is bonkers man and it takes so long to get them back after using them please Com2US make these changes 👍🏼.MistofMemoriesVersion: 8.2.0

AmazingThis game is by far the best that I’ve ever played on mobile. The graphics are top notch and this has the best system that allows for relatively fair play between pay-to-win players and players who are in it for a good grind. I’ve played quite a few games that have a mostly pay-to-win fan base, however this one is different in a lot of good ways. I’ve never spent even a single dollar on this game and I have a few nat 5* monsters, and I’m up to almost 10 6* monsters. Also, speaking of monsters, there is such a wide variety of monsters that you can summon. Every single monster, from the nat 1* to the nat 5*, have their own unique skills. Finding a great combination of active, passive and leader skills can be very easy if you summon the right monsters. Furthermore, with all the different game modes, there are so many reasons for changing up your teams. From ToA to PvP to raids, it’s hard to find one team that can be useful in every situation, which is really what makes this a fun and long-term game for grinding players like myself. The only issue I seem to have with this game is my inability to connect when I’m not within range of my WiFi, then again that may just be an issue with my device so it still gets a 5/5 from me..T-boy18Version: 5.0.8

It’s a love hate relationship we have...I love a lot about the game. I found it while at the 2018 San Diego Comic-Con and I’ve played every day since. Only it needs some additional controls/settings that haven’t been added yet, like turning down the power consumption. Even on the “saver” setting, this game kills my battery. And fast. I play for and hour and it kills 25-35% of the charge. It’s a brand new phone! Sheesh! Help me out! I love the graphics, but not the drainage necessary to show it. And another thing is the intro/setup process. There is no (obvious) way to stop it. I have four alts! Not by choice either. Every time I set up the game on a new device I was FORCED to create another alt! Feh! But I still play. Because it’s fun. And beautiful. And even though it seems like the posted “drop-rates” are completely BULL-Hockey and the one in a thousand chance for a natural 5-star monster is purely fictitious, I have a few. But I play a lot! And I appreciate the events that provide opportunities to get scrolls and jewels, but the ads are relentless! Seriously, if I say no to an ad, at least stop showing it until the daily reset. Not EVERY fricking time I’m in the general vicinity. Anyways, I’m still playing. Even playing most of the alts every day. It’s a good game. Just need a power cord and a lot of patience..GREE haterVersion: 4.2.7

People with bad complaintsDon’t rate this game a one star because you spent money on the game and didn’t get something you wanted don’t rate it a one star if your game crashes a lot don’t rate it a one star because the game inconveniences you at times don’t rate it a one star because you feel as though you’ve wasted your time playing the game ... I’ve been playing the game for about four years now and I can honestly say every review that is a one star is either a cry baby or is now invalid and are no longer relevant to the game that being said the game is amazing I’m a free to play person on this game and I can honestly say I have gotten somewhere on this game this is a strategy based game at its core and no amount of money or time can change that it’s about smarts and delicate planning to be able to get end game in SW if you are struggling on the game DONT resort to paying money watch videos of the people who’ve been playing for longer then you and get vital info on how you can improve your experience and be able to overcome the thing you find that’s making the game more difficult for you ... that is my Profesional opinion of this game and I hope that this helps people for the future of summoners war thank you.My name is zuziko in SWVersion: 5.4.0

Minor things but overall greatFirst off I want to say I love this game. It’s a satisfying game and extremely addicting. I easily have spent hours at a time playing this game. This is a perfect game to play on a long car ride or if your just bored because it provides hours of entertainment.i love the visual effects of the game and how it runs. Now here are my suggestions, please up the rates for nat 5 monsters. They are extremely rare to get which makes it frustrating if you spend money on this game because most of the time you drop a hundred bucks and can either get something great(which hardly ever happens) or just get bad four stars or three stars.(which happens most of the time) I think if someone spends money on a game you should get reward for it. I would say keep the same rates for light and dark though as they are extremely rare and should be really hard to get because of how good they are. But increase it a bit for mystic scrolls so every can enjoy a nat 5 or two. Or what I would say is make an item in the game that greatly increases the chance of receiving them from scrolls for like 10 minutes at a time. That way people still have to farm a bit to get the item but it helps increase the odds of receiving a nat 5. Thanks for a great game.Jaden3829Version: 5.1.0

Everything’s great but...The game is great. It has good graphics and has great gameplay. But I feel there are a few things that could be improved. Like the essence fusion, I know it’s supposed to be really grindy but after awhile you stock up on a lot of highs and need more low and mids. I feel you could implement a sort of de-fusion into it. Like you take a high and get 5 mids (instead of 10) back. I would also like to see a slight increase in rates. It may be against the purpose, but I feel the summoning rates for scam stones (summoning stones) are too low. I also would like to see a change in arena. I check my arena and get a low of weak players to go against, and while that’s fine for grinding glory points it kinda gets boring. And then I have these few people that I can’t beat cause they use a Gb10 speed team of max level 6*s. If you could make it slightly harder for the lower level players to find them in their lists that would be great. Also, I did my summoning stones this week and got two Lightning’s and got Wind Sky Dancer, and Water Barbaric King. I feel 100% cheated out of my Wind Panda Warrior, please include it in my next scroll or I’ll never play your game again! (This is a joke, but please include it in my next scroll).WeebmiesterVersion: 4.1.6

GREAT GAMEWhen I first heard of this game I was skeptical because it didn't look fun and the ads made it seemed like one of those fake pay to win games. Summoners war, in my opinion, is very well developed and it's easy to tell the devs put a lot of thought into it. There are hundreds of monsters and each individual one has their own unique skills. The monsters themselves look very detailed as well, with lots of thought put into their appearance as well as their attacks. Keeping my attention is something I look for in games and summoners war does just that. You never get bored in this game as there is literally always something to do. Don't even get me started on the community. I think SW has one of the best gaming community's I've seen out of the hundreds of games I've played. The people are very helpful when your just starting out and competitive when your a higher level. The only issue I have with this game are the luck rates. Summoning good monsters can be a pain as Natural 5 stars monsters only have a summon rate of about 0.4%. Although it takes 100 years to summon a nat 5 there are plenty of lower level monsters than can be just as good if not better than some natural 5 stars. Overall, VERY GREAT GAME 👍🏼.ZenaflexVersion: 6.1.4

My Favorite GameI love this game so much! It’s so much fun to play because you never know what your gonna get! The cartoony art style is just adorable and I love the plot happening during the scenarios. It’s just a great game with amazing graphics and I suggest you play it too. My sister didn’t want to play it but when she tried out, she plays it 24/7. I think there is a lot too do after the scenarios are done and shows how much effort the developers put in to make a great game. Any monster, including nat3’s can be great depending on how you build them. I had so much fun playing this. But the one thing that is a bit annoying is that the packs are really expensive. I would love to get one but $99 for one legendary scroll and some mana stones, crystals, and energy is really expensive, maybe making a bit less would be great but I totally understand why it is like that. Plus, the events added makes it so much easier and makes up for the packs. Also just as a bonus, making it easier to drop shapeshifting stones in Cairos dungeons might make it easier for people to transmogrify the monsters. Other than that, it is a great game and continue doing your best to make it even better! That’s all I have to say..Nevaeh12eVersion: 5.2.4

Addicting game! Improve drop rates would be appreciated!I’m not big on gaming so SW is the only game I play everyday for almost two years now. So far, I have spent around $1K for special packs and transmogrification packs, which I’m sure is nothing much compares to other players. I find it’s ridiculous that some f2p players asking for the some rewards to be more fair. I mean... c’mon! You pay nothing, you have fun and now you are asking for some stuffs? You guys know game devs need money to survive too right? I only ask that c2u would improve the rune drop rates in dungeons and come out with new monsters or content a bit more often. I’ll continue to support you guys. Update: I recently lost my account. The customer service was absolutely of no help to my situation. I just realized that they reply to the comments here faster than the submitted email to customer support which is absolutely ridiculous. I’m quite disappointed. If you’d read other comments, I am actually not the only one who has this problem with C2u customer service so I sincerely hope they’d make some changes in this department, for other players. I don’t think I would be playing this game anymore (since I can’t get my account back anyway)..Nyllyn7286Version: 4.1.1

Great gameSo I’ve been playing this for a very long time on and off, sometimes I get bored and then stop for a bit but I always end up coming back to playing it. When I first started playing it back multiple years ago, I definitely bought of it as a pay to win game and it was not fun for me, a free to play player. But as time went on and I kept going back to the game, I noticed that the company was doing a really good job making sure new players could catch up to older players and that it was actually affordable to play. For me, who had played before many events were going on every day, it was eye opening for me to realize that the company actually cares for the game and beginner players, and isn’t ONLY using the game for some money, like many other games. One day, I decided to start a new save and was very happy with all of the help that the events and rewards give you. I remember playing before Reina missions even existed, and when I first saw them I was surprised at all the free stuff you can get. The game has really changed and you don’t need nat 5*s to progress as long as you keep playing and grinding stuff. Props to Com2Us for caring about their players and listening to the community. :).JVDreadVersion: 5.0.7

Summoners WarWhat do you have against my account? Why do I keep getting the same mons? I spent REAL MONEY and got the same mons I’ve been getting since I started playing! 350 in summoning stones and I get the rest and high elemental 3x’s and freaking grim reaper 2x! I don’t understand how or why It seems that you have to stop playing or open more accounts like others do to maybe get anything other then a low level mon when your spending stones! Why do you allow people to post ignorant comments THE MONSTER-INFORMATION AREA?? This makes the game look bad that you can’t even control ignorance when people are looking for help and others who are scamming people on here for likes! Your making all these changes WHY NOT REMOVE THE IGNORANCE FROM THE GAME, ESPECIALLY CONTROL COMMENTS THAT HAVE NOTHING TO DO WITH THE GAME!! Remove the crap and allow people to learn from the suggestions instead of being ripped off by claiming someone would receive crystals! My grandson Ethan loved this game, we played together and we lost him to a bad car accident on the 4th of November. There should be a way of remembering him in this game! Remove all the crap and let someone be able to remember their loved one that loved, played and shared info with their Gammie!.FlmermaidVersion: 6.1.0

Game is goodFor some odd reason I get the feeling that once you get a nat 5, your chances of getting that same nat 5 are increased. This makes sense for them to do, for the sole purpose of you having to spend money to achieve monster diversity. Out of the 110 or so nat 5 monsters, the odds of a person hitting the SAME monster, more than twice, when the odds of getting a 5* ALONE, are 0.5%. I have, on both my accounts, gotten Rakan as my first and second nat 5s. On one of those accounts I have 3 Eladriels. Should I start playing megamillions? There are many people who encounter this issue, which means that it’s NOT as rare as it should be. Which kind of brings me to the point that only so many coincidences can happen before things look sketchy. Another thing is that this company will comment on your review and apologize or tell you to recommend such and such on the forum instead. However, you can tell that it’s for show. It’s for them to read, and ignore, basically. They don’t actually want our input, is the feeling I’m getting. They say they do to make themselves look good. Step up as a company. Set things right. You made this game for your players, if the game isn’t good, your player base will dwindle, if you don’t listen to the player base, it will dwindle. It’s like a plant that you have to water so it doesn’t wilt..Enter The BaitrixVersion: 4.1.3

My Opinion after 100 hoursI’ve been grinding this game since it came out and here’s some pointers about it, first off this game is heavily PvP base so if that’s not your thing no worries I would still give it a try for it’s still a quality card battle game, the main hopes for this game is that it’s the sequel to Summoners War Sky Arena (SW). let me clarify that it it not, if anything it’s a spin off, after spending around 100$ or so this game is P2W but don’t take that the wrong way, there’s still plenty of joy to be had as a f2p player but keep in mind it’ll be rough to get higher ranks which is a flaw but there’s really no choice in this genre of game. If your a SW fan you’ll find lots of joy trying to collect your favorite monsters from the original in new HD graphics, the thing that drove me away from the original was it was too confusing for me but Lost Centuria gave me the opportunity to learn the themes of what monsters can do which is almost like a tutorial which has gotten me back in the original, also something alot of people seem to overlook is even if they don’t enjoy lost Centuria all it’s doing is good by expanding the SW iP which overall will help fund future development of both games and improve the player base.KommandoLokiVersion: 6.2.8

The Best Mobile Game EverSo I’ve actually been playing since the game originally came out on iOS in 2012. Most of my friends that started playing with me then, still play today. Now obviously I’ve had many accounts since my original one, but I must say; Summoner’s War is hands down my most favorited Mobile game ever. They frequently update the game, add new content, new monsters, and there’s TONS of stuff to do. They’ve come a VERY VERY long way since drop and improved COUNTLESS things since the initial release. If you’re looking for a SUPER addicting, dungeon grinding, PvP filled game. Look no further. With tons of stuff to do ranging from Grinding Dungeons for better runes for your monsters, grinding in the Dimension hole to 2a your Monsters, or jumping head first into some crazy fun PvP and Guild war. This game is for YOU. Com2us has done an incredible job at meeting the wants, needs, and wishes of their players as well. They consistently add new features requested by people who play their game. WHATS NOT TO LOVE?! GREAT JOB COM2US!! Thank you for the MANY years of memories and excitement you’ve brought my friends and I. Keep up the amazing work!.KanoXInsanoVersion: 8.1.3

Always a good timeThis game is great for what it is, it’s a time sink with good graphics, a less than terrible community, and fun addictive gameplay. Some recent quality of life and drop rate improvements got me back into it, so I’m happy the devs have some mercy! Useful monster updates would be awesome...the cowgirl and sylph updates in particular were pretty rough. The nine tales buff (with the exception of light and water) was a perfect example. Improved usage for otherwise passable monsters that didn’t break them out of their niche. I understand being cautious with the meta, but there are a sizable number of 4* monsters relegated to the food category. With the drop rates the way they are, that’s a turn off for casual players. Rates in general are alright, but a mercy system, some form of reward for doing mass summons, and relevant customization of what types of monsters you are more likely to summon would do leagues in improving morale. Games like FE heroes that actually let you craft your account around desired units feel infinitely more rewarding and personal than the summoning stone system, which to date (3 years of playing), has netted me 3 4*s that I was tickled by, but wasn’t after. Thanks for making a fun game!.Jyc5331Version: 3.8.8

Amazing game ! Well thought out conceptI have been playing summoners war for 5 yrs total and still enjoy the game ! Continuously updated with new monsters and content has kept me coming back every day for more . Fair warning though do not expect Light/Dark 5 star mons . I see more players disappointed and driven away because even if you spend money “which i have spent a fair bit” it boils down to being lucky . I summoned one ld 5 “han dark ninja “from A wish in my 2-3 rd year of play and just pulled light vampire a few weeks ago . Super annoying when you see some newbie with giana or lucifer right out the gate but still an amazing game overall and one i will continue to play for a long while . Lots of content ensures you always have new goals to achieve . Pssssttt com2 it would be great if i had a top tier LD 5 like the before named since i have spent “and will continue to spend im sure “ to support this game 😝 thank you com2 for keeping the game evolving and constant patches to change the meta and keeping the game streamlined . Grinding rpg game players will be quickly addicted and enjoy this game a must play.BmdofbkbVersion: 6.3.4

The game take up a bit less than 2 GBTo be precise, it’s around 1.6 GB, a lot more than what it said in the App Store. Of course, I love this game, which is why I hope this will get fixed. I used to be able to play this game fine, after giving up 2 other games for more space for this one, but that’s just temporary fix. Deleting messages and pictures and videos are temporary fixes as well, since it’s ridiculous for the game to clean itself just cause I want to text my friends or take a few photos. Besides, my photos and messages only add up to 300 mbs. I still have about 3 GB free with summoners war, but for whatever reason, it deletes itself every time, making it unplayable. It was expected since games take more space over time with more updates, but I am not giving up another 2 games just to keep summoners war. Of course, if your phone can handle it, this is a very good game. It is different from other grinding games as it doesn’t shower you with free stuff and fast early progression, but you do feel more rewarded than many others. PvE is fine with a lot of monsters, but PvP is way too luck based since certain units are extremely strong but extremely hard to get..XVioletBreezeVersion: 3.8.8

FREE TO PLAY EXCELLENCE!This game has lots of features and mechanisms which allow you enjoy rolling for monsters and farming. I just started playing this year and played it enough to finally form an opinion. All the constant events make it so that if you play you’re rewarded. If you’re in a guild, you get rewarded for logging in and doing guild missions. You Get rewarded for sending out friends hearts and you get rewarded for receiving those cheers back. It really makes purchasing in-game stuff a question of convenience and not a must to keep up. That’s good design right there. PVP and PVE are a whole different thing and are awesome to focus on. You need to make a good PVE team for dungeon farming. Dungeons = money, runes, and materials. PVP = Premium Prizes from the pvp money you earn. There are guild battles too that give you money and lots of prizes. You can also design Defense teams. These teams are meant to act as guardians and you win by having the least amount of losses with them. So in Guild battles it’s My attack team vs your defense team, which is really cool since it lets you experience a “Defend the castle” type of gameplay..Yee Ol' GamerVersion: 8.1.7

Fun game but RNG is terribleI have been playing this game since 2015. It is a fun game but can be very frustrating due to very poor RNG. I will provide some examples. Everyone complains about vio procs; there is supposedly a 22% chance for a mon with a violent rune set to get an extra turn. Way too often, you see a mon get a triple vio; the odds of this happening is about 1 in 100 if it is truly a 22% chance each. There appear to be too many extremes (both low and high) so it may average out, but certainly doesn’t appear to be truly random. I have had battles where my opponent’s Vigor gets a total of 8 vio procs and my Vigor (also on vio) gets none. Another example is with accuracy. My Seara has 92% accuracy and on average lands a bomb about 50% of the time. One of my guild members has a Seara with 57% accuracy and his lands a bomb about 80% of the time. A final example is summoning nat 5 mons. Some people pull them way more frequently than others and it seems to come in waves (not at all random). I have used over 1,000 mystic scrolls in the past 3 months and have not summoned a single nat 5; this week, a guild member pulled 4 nat 5s in 4 minutes using mystic scrolls. This just wouldn’t happen with any reasonably programmed random number generator..VladimoreVersion: 6.3.7

Fun game, but Don’t spend money.I have been playing this game for almost 7 years. I have 4 accounts. I know, that’s crazy, but I wanted to test some things out. My 2 main accounts have some money sunk into them, while the other 2 are free to play accounts. While my main accounts are a little stronger and have more 5 star moms, my alts have some 5 star toons that I WISH my main accounts had. Including a 5 star dark panda, And a 4 * light mermaid. I got them from free scrolls and just playing the game. Meanwhile, my big accounts have ZERO 5 star light/dark mons, and lack some of the toons I really want that my alts have like Perna, or wind archangel, or water panda, and many more. Unless you buy a $100 transcendent scroll (which happens 2 or 3 times a year?), you are not guaranteed a 5* when making your summons no matter how much money you spend. Even then, that trans scroll might be a crappy 5 star or a duplicate of what you already have. It’s all RNG and luck . trust me when I say that when you spend any money, only to g beg get nothing but 3 stars on all summons, you will wish you hadn’t spent the money at all. That’s the gamble you take. It is a great game and they are making improvements all the time..RicoD33Version: 7.0.3

Collection/CompetitionThis game was made for people who like collecting monsters or/and competitive strategical players ! The game has tons of strategies that can all be countered by others ! The only drawback is the reliability on the RNG !.Succubus-1987Version: 6.6.8

Jeu tres addictifJe conseille ce jeu.Monster1837Version: 3.5.7

To anyone who wants to try this game.Summoners war is the best rpg and turn bast game I’ve ever played. I highly suggest trying this game out, it’s never to late to start. I like the game so much that I have 4 different accounts..NBApompaVersion: 6.0.0

Addicting game!So much love❤️.-beyrenVersion: 3.5.7

Hell yaThis has got to be the best mobile game I’ve ever played. The only complaint is that after clearing every level in garens forest, I can’t access arena.Scorpionking25Version: 5.3.1

Amazing game!!So fun. Had to make multiple accounts!.23785438874222Version: 4.1.3

Having a huge issue right now!The game is amazing, my favorite mobile game. ive been playing for around 2 years now bt i have just come across a pretty threatening issue. i was previously on global server but wanted to see my other accounts on the other server so i opened one thinking i had progress on it but turns out i cant even join it because of server connection now every time i log in i see the message... i cant even go back to global server so i pretty much lost my account.TimmyO'cVersion: 7.0.5

FunLove this game but my old account got deleted that I spent lots of money on and can not get back which is serverly disappointing but other then that great !.Themitch10101Version: 8.3.0

#1 game I've ever playedI love this game!!!!!!!.EhdhfhfjfsfVersion: 6.1.6

Game ratingGood.UeushbskVersion: 4.1.3

.I’ve been playing this on and off 3526 days to be exact. I love summoners war the way it was back then till now. Great development devs thank you! But I have a suggestion….just add 10 free pulls 3-5 stars daily (cannot be accumulated) so there’s reason to keep logging in. Also I only have 3 LD nat5s and I’ve been buying packs left and right (not that much but fair amount) when I see people’s playtime less than me and had more ld 5s. It feels like I’ve been robbed. i spent a lot of time, effort, and money in this game idk if I want to continue anymore. -WindYaksha (Global Server).WindYaskhaVersion: 8.3.2

The awesome game I have ever playedSummoners is a first game of my life and I have had a lot of fun with this game.SieusaydaVersion: 8.3.1

WowNb5 lab u wow.McHeRnCoDyZaNeVersion: 8.3.0

AddictingVery addicting game with a variety of game play. The only suggestion I have is to not spend any money on it, you will be extremely disappointed by the results. Your chances of getting your dream monster is only luck. Summon rate are very poor especially when it comes to the LD. There are player who have played for years and still don’t have one. Other than that loads of fun, great community. Everything you want will come with time and free if you’re patient. Good luck..DbijouVersion: 8.3.0

👍👍The 10 year anniversary events are incredible. would never expect a company to be so generous. always loved this game a lot.LPN618Version: 8.3.0

I’m I’m impressedDon’t get me wrong, this is still a slot machine, there are no banners and rates are terrible but I’m dumbfounded by the amount they have done for new players for the 10th anniversary. The game is fun and there is no power creep, units from ten years ago are still good. I would say this one of the few times you can jump into the game, you should..Kelemen01Version: 8.3.0

Love itI love it a lot it is so much fun but it takes a long time but it’s worth it so downloading it. It’s so addicting to play and it’s really enjoyable.Medicine: jayfeatherVersion: 8.2.9

The best game I ever playedThank you this is actually one of the best games in the world.MhakkiiiVersion: 8.2.9

The game is amazingGame is really great, there’s so many characters and so many ways to use them that you can never really reach the true end game. There’s always something to do, something to farm and a lot of events. Really good game.Neatkhan91Version: 8.2.9

Love it!Play every day and love it!.Ben ostranderVersion: 8.2.6

Good gameGood game.KosssskeshhhhVersion: 8.2.5

One of the BestHonestly I started playing 5 years ago, and it’s been just as fun ever since. I can’t play every day anymore, but when I do they always have some fun new quest , challenge or world to explore! The Witcher collaboration is epic!! 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ !!!.TjMartinoVersion: 8.2.5

Crazy good gameAwesome game highly addictive. I never get bored so much to do..Upbeat 84Version: 8.2.3

Les vélinLes chances d’avoir des 5 étoiles sont très peu.Tomkaw24Version: 8.2.3

I don’t like some of the changes 😡I don’t like that we are literally forced to keep at least 1 of each monster. I hate the demons and never want to keep them and now I can’t get rid of them 😡 That stupid change lowers my rating.Zodiac tamerVersion: 8.2.3

GoodVery good game.Roisinge420Version: 8.2.3

Summoners WarIt’s a amazing game that I have loved playing ever since I was little, the fact there is such a large amount of monsters makes it fun to discover and try out new things, plus the runes and artifacts make it so much fun as well, keep up the good work com2us because it’s so far amazing..Bryan_kuhn202Version: 8.2.0

Great 9 yearsThis game has been awesome, 9 years and counting and it’s still an amazing experience to play. Thank you..Jay from jane and finchVersion: 8.1.8

PlayingI’m starting to enjoy this game..Anonimos2829Version: 8.1.8

I love this game even those cookie run kingdom charactersI love this update because it’s so cool.Sidney0778Version: 8.1.8

Jeu incroyableJeu compétitif et stratégique rappelant les rpg ayant marqué l’histoire. Toujours de nouvelles mises à jour pour un jeu de presque 9 ans et bientôt sur Steam. 😊.DassBernardVersion: 8.1.5

Best update everVERY f2p friendly, with exciting rewards if you choose to be a spender! Recently they’ve released one of the best quality of life updates they ever have! Over the years they’ve done a few of these, but they’ve made a literal statement that they’re now focusing on player experience over mere systematic changes! Well done Com2us!.YomomalovesdisgameVersion: 8.1.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 8.3.1

Summoners War Negative Reviews

GrindfestThe game itself I think is well done. Battle system is ok, a little strategy is involved (with one big caveat). The amount and variety of content is great. But that’s where it stops. The game is just one big grindfest. You need to grind to get the monsters you want, then you need to grind to level them up, then you need to grind to “awaken” them, then you need to grind to equip them (with runes), then you need to grind to level up the runes. All of this requires no skill whatsoever, just mind numbing tedious grinding. And the payoffs are so little. A week at best for one decent monster fully powered. A year for a few great monsters. Of course there is the constant enticement to make in-app purchases. Every time something significant happens in the game your presented with a “special” offer to purchase something. The only strategy involved is composing your teams and runing your monsters. Fighting strategy doesn’t really play a big role (except some may argue until the later game which is literally like a year down the road). The rest of the game is just auto pilot. So what’s the point? It requires too much time investment to be considered a game for killing some time when you have a little to spare and provides very little in terms of rewards for so much work put into it. I’ve struggled to let go. I wanted to enjoy the game so much. But eventually I had to part ways. I couldn’t deal with the repetitiveness any longer..Risingson05Version: 3.7.4

UnfairThey say the summoning ratio is the same for everyone which may be true but when the percentage for summoning good monsters are as low as me hitting the lottery you literally in a year probably only summon 1 nat 5 without money the people that everyone sees flying past us og players are the people spending hundreds of dollars buying pack after pack to save scrolls till they hit a bout 50 because let’s be honest even with a select monster list in the 7 year summons it took me almost 200 scrolls to get anything worth talking about the rune drops are so bad you have to craft if you don’t craft your not ever going anywhere because even playing the higher level bosses in the dungeons your only going to get a 6 star maybe in 20 runs and it’s going to be complete garbage the developers really think they have something here but seriously if I haven’t spent so much time just getting where I am now I would have quit this game won’t see new players for long unless they have money your not giving us a reason to play anymore just multiple reasons to quit don’t even get me started on toa cause you can’t beat it without the meta team and if you don’t have it no one takes you seriously I can go on and on about how much is wrong with this game but instead let me tell you the positive things about the game 1 you get to pick your name.ThjxxVersion: 6.3.0

Trash Summon RatesYou can play this game consistently and summon 200 times within 6 months and never see a natural 5 star. The rates are so garbage it’s triggering to continue to play and miss out on key natural 5 star units that are needed to advance in your account in PvP. You can literally lose to people with worse rune quality than you but if they have the game breaking natural 5 star monsters you can’t compete with them. Not to mention you will grind in dungeons for months straight and find maybe TWO useful runes or upgrades. And if you want to play in the live PVP system you better have all your monsters on violent sets because the opponent will violent proc every turn and you just have to hope you will violent proc too and you most likely won’t. They refuse to fix the most busted units in this game (hathor + gany combo). The live PVP matchmaking is so trash because Com2Us also refuses to give incentives for lower level players that would get them to play in the World Arena. Instead of fighting people my level in Rank Fighter 3 I have to fight people with c2-g1 quality runes and premium natural 5 star units which makes it IMPOSSIBLE to climb into a higher rank. You just have higher tier players FARMING lower level players for points to buy cosmetic items. It’s sooooo trash and Com2Us refuses to listen to their player base that has been complaining about this forever. This is why this game will NEVER make it to an e-sports stage..Former Summoners War PlayerVersion: 5.0.7

Good Game, but Don’t Throw Away Your MoneyI have to say I really enjoy this game. Sad to also see the same “summoning rates are the same and good luck” responses to all the frustrated customers. (Obviously you should do packs for specific monsters so that people who do spend money on your game are not all frustrated from getting nothing from the our hard earned dollars.) All I can advise to anyone new to this game is don’t purchase in app purchases. I spent more than I’d like to mention in seek of a stronger monster to get to where I want to be. (“response will be, sorry but it isn’t a guarantee, small monsters can be good.”) that’s not what someone wants to hear when they put 50+ dollars into your game... All in all the game is based on luck so these “deals” don’t help you in much way in regards to obtaining strong monsters. Just play for free, pull scrolls as you receive them and avoid paying anything towards this game (99 percent of the time you end up just throwing away money.) Sadly, I won’t put money into this game again. I am very dissatisfied with the product of my transaction. Most places if your dissatisfied you can return the product, but unfortunately with the structure that has been set in place (brilliant for Com2Us)even if your not satisfied with your purchase, it’s just part of how the game goes. Good luck to anyone who puts 50 plus dollars down into this game, it most likely will only disappoint you..BabyMaker009Version: 3.7.5

Terrible Customer ServiceI’ve played this game for 5 years and have spent a considerable amount of money on the game. However after taking a short break from the game, I discovered I may have been hacked, as I couldn’t log into my account and wasn’t receiving “Reset Password” emails. After emailing customer service and providing various information to prove that the account was in fact mine, they still refuse to give me access to my account due to “incorrect information” on two devices I logged onto my account with in 2017. Typically, people don’t retain old devices they owned 5 years ago, but luckily I was able to find those devices and provide the device models, but they still insist I provided incorrect information, and that due to insufficient information they cannot verify ownership of the account. The entire interaction took 5 months. I have to wait a week for each response, and the responses are most likely written by a bot. No matter what I say, the response is always written in a certain format. There was no phone number I could call for assistance either. I’ve heard numerous stories of other people having similar trouble with customer service as well. I refuse to restart my lvl 50 account, and therefore I will be moving onto other games that have better customer service. Com2Us, congratulations on losing a loyal customer..JessFan12Version: 6.3.2

Customer Service is a JOKEMy account was hacked on May 28. I have submitted multiple tickets to Com2us to recover it. I heard back from someone named Jerome on the same day, and he told me it would take 7 business days to resolve the issue. Here we are on the 9th business day (13 full days) and it’s been absolute crickets since our first exchange. I submitted the receipts and all the information, as I was asked to. I even submitted a screenshot of my account with the hackers new name. My fiancé’s account is was friends with mine and I logged into his to check on it. Sure enough my account was still there, just with a different name. The hacker even left my guild so no questions would be asked. The fact that I have sunk a large amount of money into this game, and this is the way my hacked account is being handled is EXTREMELY appalling. This game has a disproportionate amount of hacks and com2us has only offered 2 passwords as a solution to the issue. Their security clearly has flaws and they apparently do not care. It only takes a quick google search to realize how many players have been affected by hackers. It appears they will hack your account, sell it, then rehack it after a few months to sell again! It’s absolutely insane. I have suggested this game to so many people in the past 5 years that I’ve played it and I can assure you I will never recommend it again. Shame on you Com2us. Shame..KahlysettaVersion: 5.3.6

This game is for rich peopleI’ve been playing this game since release date when they had advertisements running on there so if anyone’s, it should be taken serious they should be mine I honestly have learned to despise this game as it has small tactics to encourage micro transaction when I first began to play the game my orangey even my accuracy when I use a tax was horrible keep in mind I have properly runed my monsters each of them have 100 accuracy some of them with 100 resistance The reason I mention this is because every single time I’m attacked by a whale someone who spends over $2000 in this game weekly all of their attacks are landing and all of their devices are landing on my monsters that have 100 resistance not only that when I began to spend money in the game I saw that I was pulling a lot more five stars and I was actually doing good in the arena two months go by and I have not spent a penny now all of a sudden my monsters are horrible and basically unusable unbelievable this is the type of underhanded shady play that no developer should ever do to people who spend money time and effort in their game I’ve been playing for several years in the beginning it was not this bad now it is atrociously horrible and I can’t get anywhere in the game and I know how to play it is only because I have not spent any more money at this is happening to me.YeetSir420Version: 7.1.4

Don’t waste your time or moneyThe game itself isn’t bad. In fact, it was fun enough to play for almost three years and spend about $1,000 dollars on. Honestly, didn’t realize I spent that much but calculated it through iTunes. Anyways, here is why you shouldn’t waste your time or money. Someone will hack your account and steal your logins from China. And when they do, customer support is next to impossible in contacting outside of the app without the app or HIVE login. After submitting to Com2us three times or more, their reply has been the same. Submit your DID and screenshots of your first and last purchase. I’ve done that and have not received any support. Three years of building that account. Nearly $1,000 dollars spent, and absolutely no help whatsoever. They have a disclaimer that you have to agree to when playing stating they are not responsible for your accounts. Funny, since, we don’t actually have something physical to keep or protect, they’d be supportive and want to protect the things you’ve gotten/ paid for. But no, they don’t care. I originally set out hoping I could just get my account back but that’s not possible apparently. Then went to iTunes but they couldn’t do anything. I just hope someone reads this review and chooses not to play. If they ghost a player of three years whose spent that much money, I can only imagine how they treat F2P players etc..MrNerousVersion: 4.0.4

Spent 5k+ for about nothingDon’t spend the game is fun but it’s got pop ups ever 5 min with the latest pack thats 100$ and they already managed to squeeze 2 billion out of everyone ( not a joke ) so I don’t think they need anymore. Sw is all about how much they can get out of you they don’t care about helpful updates or cool collaboration, the cookie kingdom collab was purely about them geting payed. I had never seen the cookie game until sw and cookie kingdom just got the bts members as characters so if that doesn’t tell you why we got a worthless collab idk what does. The game is super predatory with a Home Screen that has more pop up’s for 100$ packs then links to gameplay. I wish I would have never waisted money on this game in the hopes I’d get a fancy ld like everyone else but I’ve done 120 ld’s to only get 3 lighting that were all trash. The only way to get anything in this game is to either drop 6 figures or do like the pro’s and buy codes from a corrupt dev. They had a glitch which gave ppl unlimited re app stones so the top players have perfect runes and they’ll be keeping them forever sw would never bite the hand that feeds them. So at the end of my rant I’d like to say have fun and gl hope you get the ld nat 5 of your dreams and remember if you get hacked and you don’t have pack recipes to show your a paying customer they won’t help you a bit :).5 years no ld 5Version: 7.1.2

Pretty decent “time waster” game HORRIBLE customer supportBasically the game wants you to create an account so that if you ever have issues you will be able to recover your account. When I first started I just played as guest because I didn’t want the emails and wasn’t sure if I would like the game. Fast forward and I enjoyed the game and got to a point where in order to collect a challenge reward you have to create an account. I figured I like the game enough so I would create a profile and was immediately met with an error message of “account conversion failure.” I wrote customer service and asked how to fix the issue but was still able to play. A few hours later the game completely locks me out so I submit another ticket showing that I can no longer play. Over 24 hours later they finally respond (I understand I’m not the only person and didn’t mind waiting a bit) with an automated response giving step by step directions. I followed the steps they provided but that only made the problem worse as I think it erased my old account that I spent lots of hours on. Losing the account is annoying but what makes it worse is after I submitted the 3rd claim 4 days ago I have still yet to hear back. In summary, if you are lucky enough to now have problems it’s a pretty decent game but not worth the terrible customer service in my opinion..Agent000007Version: 6.0.6

Please fix the constant downloadingFirst, I would like to start by saying that this is such a fun game to play, but for me, it's hard to play. I don't know about others but basically every time I try to log on I have to wait like 30 minutes because it says something like "1300 megabytes will now be downloaded. If you tap the home button this download will still continue." This is really annoying because I start the download, and use another app, get a notification that the download is done only to find that I have to sit and watch the download as if it never even started. This happens multiple times a day and this game would be soooo much fun without this. A way to fix this possibly could be to make it so that you only have to download the app and update it in Appstore and include the downloads there, or just keep it real and let people use other apps and let the download continue while they are offline like it says it does, and when they get back on when the download is actually done, then they can just play. Sometimes the download also gets stuck at the same percent for a while and can't move at all. This is so frustrating for me. If the developers do respond, I would also like information as to what is being downloaded during this. Thank you.DodifbVersion: 5.3.9

Great game with terrible customer serviceI have been playing this game since 2016, spent a decent amount of money, only to get the account hijacked by some random hacker. I got a message from COM2US that my account email has been changed - which means they just let anyone who hacks into your account to change your email address associated with it, thereby making it impossible for you to access your account. COM2US just let this change happen without sending an email to the account owner about the attempt to change first. I sent an email inquiry and they remained silent for the past 3 days - by now I’m sure my account is going to get sold to some random person. I recommend this game, but please be aware that your account can get hijacked very easily, and COM2US will drag their feet in helping to get your account back, even if they respond (they haven’t responded to me so far and it’s been 3 days). If you play just casually here and there, you won’t get much done in the game - but if you spend money and time then you will have to worry about your account hijacked with no way of knowing you will ever get your account back. I am very disappointed, and just wanted to leave this comment so that other new users looking to start playing this game would be made aware that this could happen..Pokpo43Version: 5.3.4

Account Hacked terrible customer service.Been playing the game off and on since about Nov 2016. My account got hacked on 6 Jan 2022. Somehow the recovery email and password was changed without my knowledge. After speaking with customer service and providing 3 different emails of information and screenshots of my account to try to get my account back I was told that they could not confirm ownership of the account. So the hacker gets to keep it! Lucky guy! Literally hours upon hours of work gone. Well that just says to me that I will no longer waste my time with any Com2us game again. Players beware if you get your account hacked good luck getting your account back..SwollenSacVersion: 6.4.9

Account Got StolenAccount got stolen after playing 7 years. Customer service provides no helps retrieving the account even I had provided them all the information they are asking for. Never playing any games from Com2us..KristyissocuteVersion: 6.4.7

SadAfter trying to regain my account After giving proof of purchase they never made a follow up and since I did not receive anything from them Lost faith in them Sad sad Cause i like to play this game I guess i will never touch any game from them because of that.NhyouryVersion: 6.3.3

They nerf everything eventuallyEverything.OuchyMcHurtVersion: 6.1.1

No play testing.It seems Com2us doesn’t play test units before release. They release new units and after people spend all their resources into building them they just need them a few days later. I just think they need to spend some time playing their own game and extensively testing things before release. They need listen to the community more as well! Boycotting is starting in the highest level of guild play and they still won’t listen..Kal8080Version: 6.2.2

From hero to zeroDo not download this game! the next “massive” update will ruin it. Tons of people will be quitting. C2u does not care about quality content or player. Just maintaining power creep so they can introduce new packs. They took and amazing game and have slowly turned it to trash..Dawn424235Version: 5.4.0

Pls fix thisI use to play this game but I deleted it so I’m trying to upload it now but it keeps deleting again and again:(.Silla(Review)Version: 6.7.2

Changed my mind about this game.After almost 3 years of playing Summoners War, this game is P2W. The game once you reach the end game is a constant grind 24/7 in dungeons and raids for you to boost up your monsters runes. They have options to buy packs for runes but easily cost over 100 USD for something that isn’t guaranteed a good rune, only by chance. This isn’t sustainable for the average joe to compete with people who have the money to spend on this game which some do 5K or 10 per month just to be on the top tier list. Your phone has to be on constantly to grind dungeons and runes which is insane to think that some people do it non stop. They are true die hards and have invested heavily on this game and can’t get out. Also I’m salty that after three years I still haven’t gotten an L&D nat 5 after countless of saving scroll for mass summons just seems ridiculous how someone with a new account will summon one and for someone playing for 3 years plus has never gotten one. Thanks I’ve said my two cents..PpyяoVersion: 6.6.7

No LD 5 :(I have played this game for 7 years and have yet to obtain an LD 5 star. Otherwise fun game. Will rate 5 stars once I get my first LD 5.AtudoebisvwkkdbVersion: 6.4.3

Don’t playBad game. Very pay to win and not fun throughout the whole experience. Just did a recent collab with one of their recent investment companies. Scamming people for their whole life savings, and ruining lives.12737473):2!2Version: 7.0.1

Don’t botherSpend a $1000 dollars in game and did not even receive a single 5 star monster.Upset♾️Version: 8.3.0

Très déçu de toute ça quel tristesse.Je regret 10 min de perdu impossible de me connecter à votre jeux pourtant mes informations son bonne-_-.Le magicien dozeVersion: 8.2.9

10 years and no 5 stars lds scrollIt is been while 10 years. I could love to see 100% 5 star lds scroll selling..Legendary farterVersion: 8.2.7

Dead gameGreedy game just keeps wanting me to buy packs and the summon rates are garbage and rune upgrades are a scam they just want your money for zero return just a greedy company doesn’t care about how wel it’s game is.Smoke pot6666666676Version: 8.2.6

User rejected invitationAs of this morning I keep getting en error message every time I try to log into the game. “User rejected invitation” I’ve tried uninstalling the game several times and same error keeps happening. Fix this issue Com2us!.StFX.AlumniVersion: 8.2.2

BadTrash summoning rates.ChadfillionVersion: 8.1.8

Summon rates are horribleI been playing this game for a while now. Recently I started to pay attention to the summoning rates. 300 summons. One was 5 star. Some accounts are good and some accounts are like mine where it just doesn’t get even the base rates. Paying money doesn’t help ur rates. Trust me, I was spending $100 a week on it and now I refuse to spend since it doesn’t get me anything. Fix ur rates and people will be more likely to spend money.NjdzcVersion: 8.1.8

UnfairThis game is terrible. Monster in guild war proc 4 turns in a row while you get no procs, the summon rates are horrible, and the rune drop rates are even worse. The only way to possibly get better is to spend money unless you wanna spend months farming for hours at a time, and the monsters that the “balance” are either monsters who dont need buffs or nerfs, or monsters whos buffs are so useless it actually makes the monsters worse.Zedekai182Version: 8.1.6

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