DHgate-Online Wholesale Stores Customer ServiceDHgate.com

DHgate-Online Wholesale Stores Customer Service

  1. DHgate-Online Wholesale Stores Customer Service
  2. DHgate-Online Wholesale Stores App Comments & Reviews (2024)
  3. DHgate-Online Wholesale Stores iPhone Images
  4. DHgate-Online Wholesale Stores iPad Images

The DHgate shopping app allows free access to the DHgate wholesale marketplace on the go – connecting you directly to wholesale sellers and getting you the best prices available.



The DHgate app provides one-stop solution for your online purchasing, from international logistics and payment, to internet finance and customer services. DHgate app features over a million Chinese wholesalers, 40 million products for sale and has amassed 10 million buyers from 230 countries and regions.



We provide the easiest and most cost effective all-in-one solution for your business. We enable anyone to buy and sell products in wholesale price globally by providing secure payment services, logistics solutions, escrow protection services, and internet financing.



With a variety of over 20 million products in categories ranging from electronics to wedding dresses and from cosmetics to furniture – you’ll never miss what you’re looking for. Simply tell the app whether you’re buying for wholesale or personal use, choose your favorite categories and receive personalized discounts and recommendations.



DHgate Shopping APP Features:

• Secure, organized and reliable mobile platform.

• Shop directly from sellers and enjoy lower-than-retail prices.

• Check daily deals to find new discount products every day.

• Make purchases individually or in bulk (for additional discounts).

• Filter and customize to find the perfect product.

• Get smart product recommendations based on preferences and browsing history.

• Read customer reviews for insight on any product.

• Pay using innovative and easy payment options.

• Ship using worldwide delivery on most products.

• Scan QR codes to jump straight to a product’s page.

• Shop at the $1.99 store for the best discounts.

• Join the VIP club to receive exclusive benefits including 24/7 customer support and more.

• Redeem seasonal promotions for coupons on all your favorite seasonal items.



Shopping Categories Include:

• Electronics

• Cellphones

• Apparel & Clothing

• Home & Garden

• Jewelry

• Fashion Accessories

• Watches

• Toys & Hobbies

• Shoes

• And much, much more!



Whether you’re an entrepreneur making a bottom line or just a savvy consumer looking for the best deals, the DHgate app offers the value you need at the prices you want.



Quick Facts for DHgate Shopping APP

• Approximately 1.2 million sellers globally

• 10 million enterprise and individual buyers from over 230 countries and regions

• 33 million wholesale and retail product listingsA transaction every 3 seconds

• Multilingual Sales: English, French, German, Italian, Portuguese, Russian, Spanish

• Our Partners: American Express, DHL, FedEx, MasterCard, Visa, UPS



Download DHgate app and discover the best prices on clothes, electronics, shoes and more!

DHgate-Online Wholesale Stores App Comments & Reviews

DHgate-Online Wholesale Stores Positive Reviews

First purchase so far & I am impressedWanted a certain designer bag for spring and a friend told me how to find one on DHgate. Main things to know is how to check reviews and number of positive reviews Especially if someone posted a photo. Also it may take about of month or so & at first you won’t get to see a lot of details bc of the shipping coming from another country but just be patient . ( you can see details and customers comments on time it took too in reviews) I would just make sure it’s a seller who has a ton of positive reviews and transactions instead of a seller with just a few or is new. It came so amazingly packaged and protected The bag was almost identical and has all the same details and some things can be imperfect like the little buckle on the inside was just a little off center but no one would notice that unless they are going through your bag and investigating it. Which would be rude lol Obviously isn’t going to probably be made of the same pure leather but feels and looks like it so not sure. But for the price it’s not like I can’t get another one if it ever wears out. Just glad I don’t have to worry about everything that touches it because I didn’t pay thousands for it. Just give a try on something you’d like to try and not in a rush and you can enjoy and have a little fun shopping I look forward to more DHgate shopping.Version: 6.1.0

DEALS! STEALS AND EVERYTHING BUT THE KITCHEN SINKI have been a customer on this app for probably 3 years. I had no issues at first and then covid happened and I moved unexpectedly and somehow I never got 4 items. Defiantly no ones fault just crazy times. I recently started making purchases again and over all I’m happy just about every time. Granted I do my research. Once I find something I like or if I came looking for something specific I will look for seller with the most sales and positive feedback. I will not purchase for a seller with less than 500 sales but prefer over 1000. It’s hard I would really love to support new shops but there’s so many on this app and generally anyone who has issues it’s with a new seller. Someone’s you’ll 1 or 2 reviews for a new seller and their mind blowing amazing. DO NOT BE FOOLED! It’s not that hard to have your loved one your even yourself purchase something and leave a review. Anyways! I’ve good luck and once I find a seller I like I make I follow them and send referrals. The one thing negative I will say is when I have had issues something the communication between my self and the seller is Difficult because the language barrier and also because how things are Done in the US as far as shipping compared to overseas is a lot different. But nothing ever Going to be perfect when you operate on such a large scale like DHgate..Version: 5.4.8

DHgate is NOT for idiotsDHgate is a fantastic E-commerce Store..... and if you try to navigate it like a western society store you will not fair well. I have been using DHgate for a few years and have had a couple snags..... 2 items sent to different states (resolved)but that was in the beginning when I was a bit Naive and still green behind the ears. Here I will brake down the ins AND outs of how to come out ahead and be a winner. Rule # 1. Know the product you want to buy and do your research on it. Rule #2. (Most important) look at multiple stores selling the item you wish to purchase and “ONLY BUY FROM SELLERS THAT HAVE MULTIPLE REVIEWS WITH PICTURES along with multiple sales ” Repeat “ONLY BUY FROM SELLERS THAT HAVE MULTIPLE REVIEWS WITH PICTURES along with multiple sales” very very important. And that just about wraps it up. It’s that easy peasey lemon squeezy. 99% of anything is an UA Repro so don’t think you are going to get real pair of lou V’s ok. Ask sellers to send you actual photos of the product before you buy as well. The cheaper the repro the cheaper the materials the more expensive the repro the better the materials. Have fun and be smart. Know the game play the game.... don’t let the game play you. Follow these rules and guidelines and you should be just fine.... don’t believe the hate. Educate😉🤙🏼.Version: 5.0.9

I was impressed at first…..I really want to give this app a good review. I have ordered several products from them and even if they have taken longer than that app that starts with W I’m trying not to judge everyone because a couple of sellers have been extremely slow. But I have been having trouble getting my orders lately and I don’t like that at all. I’d give them higher reviews but I’ve had trouble getting sellers to communicate with about orders though I’ve had items break and I have worked with awesome sellers who took care of me absolutely above and beyond. So I’m neutral. I’m waiting for an order I placed over 2 months ago now that got returned to them by US Customs and they resent it and now it’s sitting in a sorting center in Dongguan City and the seller hasn’t replied to anything. So trying to get a dispute opened. Fingers crossed for this. Ultimately sho at your own risk. Prices on glass are pretty reasonable if you take the time to find the best deals. I have ordered a couple other things but they were one of a kind and reasonable prices. Otherwise everything but glass smoking accessories seem to be what they should be focusing on. And vaping products and accessories too. I’m going to give them a chance again when I order some vaping products. Shop at your own risk here is my ultimate advice. You might pay too much, never get it delivered, they might not ship it for weeks. It’s a crap shoot for real but when it works out it’s definitely worth it..Version: 6.1.4

You have to know how to work itIf you are patient, a true bargain hunter, and someone who is willing to do the work to find the right item - to put it quite simply you cannot beat what dh gate has to offer to every day consumer whether you’re a whole seller or just shopping for personal retail items. It has it all and more but like I said don’t jump on the first item you see . Find what you like then Begin to hunt for that same item because I can guarantee that you will find that same item for 85% less than the first one that comes up in your feed. Just the nature of the beast. You have to be willing to find that diamond in the rough - if not I would just suggest buying the authentic item straight from their site or establishment because at some of these insane prices you’re pretty much paying retail already: so be sure to take your time - you won’t be disappointed if you follow my advice. I am a pro I’m just saying lol Ps. I sold a $16 wallet from here for $260 as well as a $50 purse , for $700 . I disclosed that it was a high quality dupe and the person still wanted it 🤷🏻‍♀️ so there ya go. Lol no shame in my hustle baby ! Get yours! 💰💸.Version: 5.9.0

You need to know what you’re doingDH gate is an amazing platform but you need to know how to purchase items and ask the right questions, ask for pictures. I have a few very high-end vendors that I use they send me pictures all the time the inside and the outside every bag that I received has been a mirror quality. If you’re ordering from DHgate and you’re not asking for pictures in advance then it’s your own fault for getting crap. And the bottom line is you pay for what you get if you’re paying $40 for a bag or under $100 it’s probably a piece of crap . so do your homework, ask questions, ask for pictures. And if you do get an item that isn’t what you ordered or you don’t like it you have the right to return it you need to know how to do that as well if you don’t then that’s your own fault. If you message a vendor and ask for pictures of an item and he’s not responding then don’t use that vendor look at their reviews look at their store information and see what kind of reviews they have are they a high-end vendor because DHgate will label them as a high-end vendor or a recommended vendor.Version: 5.9.3

Frustrated !!I am a very new buyer in DHgate, i made my only first order over November 6th i received 3 of the 4 items that i bought, the first one was just junk plastic not replic at all bad print bad quality, i don’t think i am gonna use it at all and i just think about to return it, second one was really good purchase that is the only reason for my 3 stars good quality looks like the original i’ve being receiving very good compliments i am happy with this purse i got my review and pictures over the page, but the third one was just broke the first day that i used and i was in the middle of my trip not even close to the hotel to change it, was really embarrassed, so the number 4 i couldn’t say anything because i just didn’t receive it yet and is almost a month and a half since i made the purchase now i just realize costumer doesn’t exist anymore it’s just closed i am not receiving any response from this seller and i decided send a message to dhgate to ask directly and they said my item is schedule for “February” 3 months after my purchase for me this is very long time for a delivery even from china i have no clue if i am gonna receive it or not but if is not, definitely this is gonna be my first and last purchase over DH gate app i am not waste my money or my time anymore !!.Version: 5.3.1

DHgateBeen ordering from them since October 2020. Was very surprised at the quality of items I had ordered. Aside from shipping taking extremely long, varies by shipper , could be 3 weeks or longer before you rcv your items. I have been very happy with the goods I have purchased. However, do your research before you buy! Make sure the seller your buying from has made multiple sales, ask for actual pictures of what you wish to order, most of photos on app are stock photos from internet. Legit sellers will send you actual photos of items. Don’t waste your money on quicker shipping, still takes just as long. You may notice that many sellers have same items for different price s, I’ve learned the hard way you get what you pay for, so if it’s real cheap and other sellers are all selling for more money, it’s likely the quality is terrible. Read reviews carefully, it’s pretty easy to tell a fake from real one as the grammar is not correct. I always place my reviews stating they are real. And make sure reviews have photos before you decide to purchase. There is no fast shipping from China! Expect at least 3 weeks to month to receive! That is considered fast..Version: 5.3.5

READ THIS!!!!!I have been using dhgate for about 3 months now. So far I have received 12/13 things that I have ordered and the one order I did not receive dhgate was able to successfully give me a full refund of my money. Currently I have 12 additional items shipping and on their way to my house and I’m positive they will all arrive. I know it’s difficult to find the right buyer and many people don’t like this app because they don’t get the items they bought but all you do is look at the reviews for the product you want to buy. There is even a filter in the top right corner of the app when you search things that allows you to find items that have more purchases and better reviews. Use these filters and Look at the reviews people leave and look at the pictures as well so you know it’s legit. By doing this you are giving yourself the best chance to get the best products. The only downside is the wait time but for the great quality of the products you receive and for the price you pay it’s totally worth it. I would recommend this app to anyone..Version: 4.7.2

Learn Labels and LogosThose who remember iOffer and how effortless it was to search designer brands, also realize that’s EXACTLY what crushed their website and lost sellers millions in designer repos. It seems most get frustrated attempting to locate designer items via DHGATE by searching the actual brand names outright, which will typically get you nowhere. Study the designer logo and trending styles (forget the traditional FF for example and spot LL instead) sellers cannot blatantly advertise these popular brand names or images as is, so expect a blur in the logo or misspelling like ASCHEL as opposed to CHANEL. Once you get the hang of it and start saving favorites, DHGate will track your clicks and start to display items similar to your favorites. Keywords like “LUXURY, HIGH END or NEW 2022” might lead in the desired direction also. Also be sure to check seller stats, reviews with photos of satisfied buyer items and ask the seller to send a photo prior to purchase. Nine times out of ten, you’ll get a WhatsApp text post purchase, offering direct links to the Kingdom of Knockoffs!! Take your time and shop as if you’re playing a game of hide and seek for shoppers with great taste, yet ball on a budget. Happy shopping y’all!! 😎✌🏻💯.Version: 5.8.0

Overall good experienceI mostly purchase glasses so I can’t speak to purchasing much else. My advice however is that anyone using this site should be aware of major size difference which is standard for purchasing from Asian countries. DHgate gets a bad rap for unscrupulous sellers screwing international buyers out of money but it isn’t DHgate, it’s the seller. When you buy international, there is always more risk involved. My average purchase is $30-$40 and was willing to lose that a couple times over to find good sellers. After about 18-20 purchases mostly from different sellers, I’ve o Ky been disappointed with the product once ($8 no big deal) and one item was lost in the mail, which the seller didn’t care about. I didn’t get a refund. The only complaint I have toward DHgate which is the reason for the 4 stars is that support said they would check into purchase that was cancelled but not refunded for me and I never heard back. Fortunately the seller and I worked it out. Most of the sellers have been willing to work with me and do want to conduct fair business. I save hundreds of dollars buy shopping through DHgate for glasses. Just be realistic..Version: 4.9.7

Great siteI have been using this site for a little more than 3 years. I have gotten some really great articles that I still wear today that are still in great condition. However, I have gotten some items that seem like they are 5 sizes too small. Avoid the vendors that sell clothes in asian sizes. At least in my opinion.. they never fit. Overall it’s a great site. The thing is, the site is so saturated with vendors that you really need to dig deep and find the good vendors to get a stellar product. Once you find the good vendors, you can rest assured that you’re going to be dripped out in quality apparel. Also, once you find the vendor you like you can contact them on WhatsApp and they will make pants to order for you. You can give them the size and your measurements and they will custom make them to fit you if the site doesn’t have the size you want. Which they usually don’t. I can’t find pants on the site with a waist size larger than 28. I love this site. I have spent thousands and thousands of dollars here. I’m a happy customer..Version: 6.2.1

FoxmanewandaI have ordered over $1000 worth of items and I received every last one of my items starting frm Feb 2018 til now may 2019..I honestly just had a totally of 15 orders back to back since March 2019 and every item came on tyme all my items came back with Grade A quality I can post pictures of everything I have ordered if anyone need to see them on hand at my home ..I absolutely appreciate this company I have fast and respectfully communication with sellers ..I had sellers send me free samples also of items before I make a huge order ..I try to order from the same sellers everytime ...and always Use PayPal your money will be place back on the card if for any reason you need to dispute ..PayPal stands behind your account faithful..communicate with the seller look at the reviews on the item before purchasing it and d pictures a buyer post of the item ..some ppl might be tryn to stop you guys frm beating them to these great deals at very low prices ..anyone need to contact me for pictures of items feel free....I love shopping With Dhgates and I mean this💞💕🥰🙌🏽🙏🏾.Version: 4.7.9

DHGate is fabulous as long as you’re not unrealisticI see a lot of people complaining about “quality” of items.... even a few screaming “oh my God it’s fake don't purchase!” Come on. We know we’re looking at inspired products or replicas of high end products, and for a fraction of the cost.... don’t expect a genuine leather designer bag to show up at your house when the original runs around $1000 and you shelled out $25. Like really? Are we that naive? Why would anyone think they’re receiving original items? That being said, only shop from sellers you trust. If you’re browsing around and click on a fringe item and then its ad has no reviews and the seller isn’t an actual store, I always click on “Find similar” and search for the more mainstream seller who carries the same or comparable item. I have ordered countless clothing items, boots for myself and my daughter of the “Australian” variety, makeup and hair accessories, jewelry, novelty earrings, etc and have never had a problem. Buying only from Good sellers with extensive positive reviews is the best way to protect yourself from losing cash..Version: 5.0.7

Solid website-turned-app, with potential for even more growthCustomer for ~7 years. Really great array of products. The coupon system is confusing for me, and I don’t know if it is even worthwhile of a system for someone who comes here as a retail consumer. But perhaps I would get more out of that as a retailer buying wholesale. I like that the sellers communicate so well with customers- it shows me the developers value trust and strong relationships between users. The app can appear cluttered and searches can but saturated with unwanted items, and some items that you may want to be of higher quality can seem impossible to find among a sea of cheaper versions, but this can be navigated by the user by being knowledgeable of the product being searched, knowing how to best filter searches, and being specific in executing those searches. I have not figured out yet if it’s possible to filter the content I see as a buyer throughout all searches and while navigating all parts of the site. If it is possible, it’s difficult to find and in turn adjust those settings..Version: 5.8.0

A+++ Don’t hesitate to download this app!I have been a DH Gate user for years now and I have absolutely NO complaints! You can find almost anything on here. The sellers are cool and I feel safe ordering from them. I have only had one problem with a product out of over 30 purchases. When the item came and it wasn’t as the seller described, I attempted to communicate with the seller to fix the situation. The seller only wanted to refund me like $12 on something I paid like $45 for. The team at DH Gate looked over the communications and refunded the entire amount. They do not release the money to the seller until you receive the item and a satisfactory review is left. I am super pleased and will continue to order from this site. Plus you get discounts a lot of times when you order from the mobile app as opposed to ordering from the computer. Just order early because it does take a while to get to you because of the international transport. You get a tracking number though so you see where it is. A++++!!! Thanks DH GATE!!!!! #Customer 4Life!.Version: 4.9.5

Mobile AppUnfortunately, the mobile app because of its limited size is confusing and quite often difficult to navigate. The mobile app is not now, nor will it ever be the desktop version. The desktop version is a five star operation. The mobile app needs some improvement problems, especially for those who is native tongue is not Chinese or English, it’s very surprising to see the price of goods and services only to see said price nearly double when directed to the shipping page. Shipping prices are bordering on ridiculousness. Understandably price increases unstable governments. International conflicts and wars are responsible for increasing prices. There needs to be a better way to combine shipments going to the same location. Using multiple stores with all items going to the same location should not cost the buyer full delivery price. I have quite a few other issues I’d like to discuss preferably with a person someone in charge. Overall, I am happy with the service DHgate provides, but like anything else there’s always room for improvement. SINCERELY, Michael Tartaglia.Version: 6.3.7

Insanely good if you know how to play.....I buy so much stuff. Burned a couple times early on but learned a few things that have been the key to finding criminally good deals, wink wink. Look for pics in reviews to see what’s in the box. Much like online dating the pic doesn’t always match the real deal but here reality is most often an improvement. Only buy from sellers who have over 1000 transactions and have 95%ish approval rating. If they sell crap the reviews will say so. Don’t buy the cheapest option and don’t buy the one option that’s way cheaper than the rest. Watch tracking activity and ask when item will ship after a week if no activity. Many sellers will send you a pic of your package and give you a good tracking number. I apologize when I introduce people to the app because it will consume you. You will feel like an idiot paying western retail prices after seeing what’s in here. Don’t search jordan 6s. Do search j 6 fashion shoe. Figuring out the way to search is critical to your success. Prepare to be shocked and awed compadre..Version: 5.3.4

Bad customer service!I've spent thousands of dollars with this company over the past few years....Several thousand in the past few months. It's great to be able to order products one would like to have....but one dare not have any issues with shipping!....They don't even honor their own written policy!....Which states...If a customer's product is not on time...the customer is due a full refund....The seller gives you the run around, then they say they have 24/7 customer service, but you have to communicate with a bot....if you finally get an agent and explain everything....they ultimately don't want to help....This was my perception....just kicked me out of the chat, back to the bot telling me to ask the seller for the refund, when I shouldn't need to being that it's written in the policy the rules.....and the online chat was slow as molasses! I typed an entire paragraph...and it did not finish my typing until 5 minutes later....and the agent just ended the chat with no warning what so ever!....Really bad! Just keep in mind....If you decide to order....know there's a chance you're simply throwing away money!.Version: 6.1.4

Hesitant but promising :)Well, I actually wasn’t that hesitant before reading all these negative reviews because my experience (thought limited) thus far has been pretty great! But I have only ordered two items so far. The first item arrived in a timely manner, was exactly what I wanted and there were no issues at all. I was really pleased. So I decided to order something a little larger this time and I’m hoping (fingers crossed 🤞) that I get the same experience. And if so, I WILL comeback and let you guys know! Because let’s me honest people, do you really think you aren’t taking anymore of a risk with eBay? I’m actually wondering if there isn’t just as much craziness going on there. Don’t get me wrong, I love eBay. But in the end, you can dispute a charge with them if the item doesn’t arrive or comes all botched up you can get your money back. That being said, I doubt I would ever risk $100’s + on any site that can give you a good deal. Deals come at a price, the price here being the risk. Don’t bet more than you can spare to lose..Version: 4.9.7

Great Items at Great Prices, Just Don’t Get Lost!As the title implies - there are tons of items available on DHGate for very low prices. As long as you have some knowledge of the product you’re looking for beforehand & you pay attention to what you’re ordering, you’ll find you can get some awesome deals. In fact, my expectations have been exceeded on every order I’ve placed! Shipping only takes about 16 days as well...and I seek out sellers who offer it free of charge. The only hangup I have found is in the search functionality. Often times, items do not come up in your search even though you know full well they’re offered on there somewhere. Additionally, once you click on a suggested item, if you go ‘back’ to your search results afterward, you will NOT be taken back to where you were...you’ll have a whole new set of items to peruse. So click with caution! Other than that, I say just enjoy your shopping! You’ll find stuff you never knew you needed, stuff you didn’t know existed, stuff that makes you laugh, and some stuff you’ll wish you never even saw. It’s good fun!.Version: 5.3.5

Good shopping app for people with a brainIdk what you guys are all ordering but I’ve ordered tons of things on DHGATE with no issues. I’ve gotten refunds, returns, replies, no issues. If it’s too good to be true, it probably is. Shop smart..Version: 5.1.7

Yes!Love it. You just gotta know where to shop!.Version: 4.8.5

NiceNice.Version: 5.0.7

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.4.2


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DHgate-Online Wholesale Stores iPhone Images
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