FitDEGREE Customer Service

FitDEGREE Positive Reviews

Good interface, annoying notificationsThe interface itself to sign up for classes and interact with students is great. The app does not respect notification settings. No matter what I have set in the notification settings I still get push notifications for things that have been turned off. Additionally, you can’t turn off emails for class registrations/cancellations..WabisabiabiVersion: 8.2.0

Fix iOS calendar!I am so busy, I rely heavily on my calendar notifications. Since the recent iOS update, I have not been able to add my class to my calendar which is super frustrating. I understand there’s an option to add it to my Google calendar but I don’t like Google interface it’s just extra steps that feel annoying. Please fix!.Kama blueVersion: 9.1.0

Good for students, not adminsIt would be awesome to add a feature for admins! It’s an awesome app for my students but I wish there was a way I could check how full the class I’m teaching is going to be that day through the app.LorenkkkkVersion: 5.2.0

Amazing !!Super easy to use and understand. I use it daily to link up with people for group classes and weights! Easy way to make friends and best for busy people like me..Xoxo_leie20Version: 5.0.0

Need a updateEver since latest IOS update, the app will not connect to my calendar like it did before. It crashes every time. Please fix..AnEmommieVersion: 7.1.0

FitDEGREE became part of our Family!!As a new studio owner it was really confusing getting our booking system set up & it was expensive. To only realize it was extremely cumbersome, difficult and we couldn’t retrieve any real data. We found FitDEGREE on a comparison website and believe me, I checked as many as there were listed that was within our budget. I finally decided to set up a meeting with Dan and he took me through the entire platform, answering my questions and was so supportive and helpful along the entire way. FitDEGREE had what we were looking for in a booking system. Easy to use on both user and admin ends. Reporting capabilities that allowed us to project and plan. Easy to navigate system to set up. And AMAZING customer service. If you’re a small business owner who takes pride in what you do and want to offer the very beat of what you have to your clients, customers then you’ll understand what I’m saying. And as this pandemic took over and I had the difficult task of closing the studio and go online within 24 hours, FitDEGREE was there for me. Sending emails relevant to the loans, grants applications. Making changes throughout the system to further help us streamline what was a brick and mortar experience to one that is now 100% online. Most small business owners have a little support and some don’t. We fall in that don’t category as we don’t have family in the area nor are we part of the local ‘clique’ so to speak, so personally, to have had the kind of support from Dan and everyone over there at FitDEGREE....wow! I get emotional. Thanks guys! And I forgot to mention......waaaaaaaay more affordable than the other guys! Definitely you’re going to get bang for your buck here! Thanks Dan & FitDEGREE! You guys rock!!!!.Carolyn JagadambaVersion: 6.5.2

Perfect for pickup gamesI use this app all the time to form pickup games and meet new people. It's perfect for college students. Simple, clean, and easy to use. I especially like the group messaging. It helps me get to know everyone before we meet in person..MjfuscVersion: 1.0.2

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FitDEGREE Negative Reviews

App won’t open!I use this app to sign up for my weekly dance classes. Unfortunately, for the past three weeks I have not been able to get this app to open. This happened sporadically before the last few weeks and sometimes I can delete the app and re-download it and it would open again. However, now it refuses to open no matter what I do. Hopefully this issue can be resolved quickly. As of right now I wouldn’t recommend this app to anybody..BrookeolordVersion: 8.2.0

No credit refundI cancelled a class more than 48 hours in advance and the app did not have the functionality to refund me the credit. They asked me to reach out to the fitness admin which I did and through a variety of channels. It’s been over a week and I have yet to hear back. Now I have lost a credit and cannot sign up for anymore classes..Cassie's iCloudVersion: 8.0.0

App never opensI use this app to sign up for a weekly class and it almost never gets past the loading screen. I have to go into the website and sign up through the webpage instead of the app every time..LeebobruskerdadyVersion: 9.1.0

How are they still around?Can’t believe people actually use this app. Looks like it was made in 2000 it’s so bland and boring Wellness living is head and shoulders above with features and cheap $$$. How do you claim to be socially driven but I can’t even login with Facebook to connect/share with my friends lol. Don’t recommend.Fitnessfreak2244Version: 7.0.0

Never loads or Takes forever to loadThe application never loads as if it doesn’t want to let you in. If it does it’s super slow..Mel😜😜Version: 8.2.0

App freezes at logo. No support.The link in the App Store goes to their main website, no help/contact/report a problem visible. Gym member..Hates This New VersuonVersion: 9.1.0

Horribly slow and unrepsonsiveGeneral app performance is abysmally slow. Makes a simple task like booking gym classes a frustrating process. Please make your app more performant..Raycan73Version: 7.1.0

AwfulThis app is so buggy and trash, needs to be fixed. I wasted $55 dollars on here..TrenideVersion: 8.0.0

Was this app made in 2008?!Interesting concept. But literally one of the ugliest app in the app store. No social signup, registration actually displays my password, and literally design flaws on every page. I cant believe apple approved of this. Id like to give this app a second chance when you guys decide to clean this mess up..ThertotVersion: 1.0.2

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