PNC BeneFit Plus Customer Service

PNC BeneFit Plus Positive Reviews

I love this appEasy navigation, easy to upload receipts, make transactions with card and even distribute funds to an external account to cover premiums that may come out as an automatic draft from a checking or savings account..LockrickyVersion: 10.1.1

App usageIt easy to get your money back when you don’t pay attention to how your paying for stuff that is covered.Bethere58Version: 10.1.1

Benefits TransactionProcess seemed easy enough to request funds, though wish the process to have direct payment was possible..Djr2114Version: 10.1.1

From the comfort of my phoneEasy to navigate the app to make my reimbursement request. I would recommend an option for receipt images for an audit trail..Brian D from OHVersion: 8.2.0

Great Enhancements!The new feature that allows me to scan & check if items are eligible to be paid for using HSA dollars is great. I was happily surprised that I could use my HSA money to pay for sun screen, thanks PNC!.Esmé EVersion: 6.0.1

Quick access, easy to use ... GREAT app!!!Really user friendly, always have visibility into your account and can do so instantly. Love the app!!.CKD44Version: 10.1.1

User friendlyMakes paying bills easy.50 KellyVersion: 10.1.1

This is an easy way to access fsaSo far the app is what I expected. I would give this a 5 stars except when you are trying to access the details of your investments. You have to keep reloading every time..PinoyakosapalagaymoVersion: 7.5.1001

Great App!!This app is simple to navigate and gives me the exact information I need. Very quick and easy to find what I need from the app when necessary..TBaker0620Version: 7.5.1001

Great app!The app is very easy to use. I’m able to make payments, initiate transactions to reimburse myself and view my expenses. I like the fingerprint login too. Much better than my previous employers HSA vendor..30fanVersion: 6.1.2

User friendlySuch a user friendly app and helps keep receipts organized!.Gametime9Version: 12.0.0

Easy and fastSubmitting a return in easy and your disbursement is fast. Good customer service if their is ever a problem.!.Pattymeng24Version: 10.1.1

Try againIt’s not perfect. But I appreciate somebody’s hard work to continue the improvement and make it better..CandythecatVersion: 6.0.1

Pretty easy to use app…Never had a problem with this app. Very intuitive!.TomTarantoVersion: 10.1.1

PNC benefit plusIt works fine when they don’t ask u to manually enter your credentials when u have Face ID enabled. They always ask at random times when they know you forgot the credentials it seems like..MustanglovernutVersion: 8.2.0

Love this ap for my accountVery user friendly and always accessible..MollywanekVersion: 10.1.1

Great App, problem with Face IDIf you do not login every several days it will not allow for Face ID. Besides that, the app is great..Dave TrotterVersion: 10.1.1

EverelleThis app makes it so easy to file claims and submit your receipts!! It takes only a few minutes.Flying Burrito GirlVersion: 7.5.1001

PNC BeneFit PlusYou have made medical bill-paying an absolute breeze! Thank you for the ease of uploading receipts and keeping track of medical and dental expenses!.KWP 1Version: 6.5.700

Very Easy to Use AppEasy to make a contribution or do anything with my HSA account..FreshlyFanVersion: 9.1.0

Getting Better but still not there yetCompared to my bank’s on-line banking processes they have a long way to go..Dom 3:16Version: 10.1.1

Review - PNC Bank Mobile appLove the ease of use of the mobile app! This is not 5 Stars due to the 2 day wait for funds to transfer to another bank..ZNCJFJRHFVersion: 16.1.0

Decent appPretty decent. Never had a problem..Chicago Detroit PVersion: 9.1.0

Great App!Convenient, well-organized, easy to use!.Keys4theOneVersion: 8.2.0

Great AppEasy to use makes tracking my account enjoyable.Bay1961Version: 6.5.700

Great JobVery user friendly I certainly appreciate it..Jacob c tVersion: 8.2.0

Excellent ServiceVery easy to use and service is excellent.SWMC00012Version: 8.2.0

Great appNo issues with the app so far! Using the app makes life a tad bit easier!.IAmKimmyMVersion: 6.3

Good appEasy to use and efficient.ThykyleVersion: 10.1.1

Extra workThe process to upload and get paid is much harder than other fsa companies.KompostkidVersion: 6.3

Simple processVery intuitive and easyntonise.Rocha dVersion: 10.1.1

Easy peasyI love the HSA app. It is so easy to add companies, pay bills, and upload receipts..PrincesschandiVersion: 10.1.1

Amazing appIt helps manage my HSA and haven’t had any issues with it..Jmed2000Version: 7.5.1001

So easy to useThis app is easy to navigate and use.LeighleeliVersion: 6.3

ExcellentThank you ! For the platform.Angie/123@Version: 10.1.1

Great app for staying organizedLove this app to stay organized on the go.Alexis BimVersion: 6.5.700

Easy!Simple flawless operation.PammaJam77Version: 9.1.0

Easy to useVery convenient.Pkmn agVersion: 6.5.700

Great appOne of the best apps I have. Always works everytime.Mikerc4x4Version: 7.5.1001

Great!So user friendly and I love it!!.ThfthvijVersion: 9.1.0

Medical disbursementVery fast process.108blVersion: 10.1.1

ChahorskiEasy to use.ChahorskiVersion: 10.1.1

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PNC BeneFit Plus Negative Reviews

PNC HSA AcctThis is one of the least user friendly Bill Pay type websites I have ever used. 2 issues, one minor and the other very irritating. First issue is when logged in, two of the action choices are make a HSA transaction & Manage expenses. Manage expenses is actually where the Bill Pay feature is hidden in. The more irritating issue is going through the process of setting up the payee, entering the amount to pay and selecting pay now. But what happens is that bill doesn’t get paid, it just shows up as “Payable” in manage your expenses. I’ve had numerous bills paid late when I check in a few weeks later and see that its “Payable”. Then you have to confirm that you want to pay it again, very irritating process. Why ask if you want it paid now when that means nothing?.PncissueVersion: 10.1.1

Needs work!Probably the most frustrating part of this app is the fact that it never keeps your login information and you have to answer security questions on top of the login and password. This is a little over cautious I would say. It needs to have touch ID enabled so that you don't have to go through a huge process just to login. In addition to this problem, I think there should be additional settings available and more information when you log into the app. Overall, the login process is by far the most annoying piece!.Jewells67Version: 4.5.0

Like pulling teeth to use this accountMy problem is not so much with the app but the plan itself. I’ve probably had 4 or 5 other HSA plans at other employers and never an issue getting reimbursed or using it for payment on medical services. With PNC no level of documentation is sufficient to prove what you used it for is good enough. Expect to need 3 or 4 variations of receipts from your physician visit for them to consider allowing you to use *YOUR OWN MONEY TO PAY YOUR DOCTOR!* I can’t wait for the year to be over so I can opt out of this account..TDOTayVersion: 14.0.1

Needs improvementI love the idea of this service, but the application is poor. Why must I submit a receipt after I use the debit card at the medical site? It seems cumbersome and purposefully an additional unnecessary step. I’m seriously reconsidering reenrolling in the program next year because Of the hassle..Anne91721Version: 6.5.700

AwfulThe app is just no good. Yes you can check your balance, but first you have to login which requires user ID, password, and a security question every time. At the very least it should remember the user ID. It's so dated feeling and looking. Simple updates could make it so much better but the developers seem incompetent..MathGeek_314Version: 4.5.0

TerribleEvery time there is a claim it’s a problem. No matter how many times I call or turn in receipts it’s a problem. Most places are coded so the card won’t work if it’s not an approved expense but it is still a giant ordeal every time I use this card..Mallocup76Version: 9.1.0

Login experience is horribleCan’t save credentials, can even persist them in Apple storage to bring them up, and no Touch ID. Don’t bother with the app unless you have to, your browser will make the login easier..JeffWinGRVersion: 7.5.1001

Will not openThe app opens long enough to enter user info and then when you hit done it closes in to the background. Upon pulling it back to the front it wants user info again. Repeat the same thing again and again......SamandJakeMOMVersion: 6.0.1

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