Oura Customer Service

CW: Mentions of eating disorders and anxiety So going into using this ring, I was a skeptic to say the least. I have struggled with disordered eating in the past and have been known to get too caught up in numbers. Having friends with trackers, I also knew that was basically how most of them motivated healthy living. However I got the chance to use this for 3 months in a clinical trial at MIT and I was pleasantly disappointed! It allows you to set the goals that are most important to you, which for me were getting better sleep and feeling less stressed overall. As I was doing it however I realized that these issues I was struggling with were a bit more than I could handle alone and I felt empowered by my data and efforts to seek anti anxiety medication. For the longest time I had made myself out to be pathological and ‘just’ anxious but using this Oura made me feel empowered to try different techniques and comfortable asking for help when I was not successful. The Oura also helped me to rest more and try alternate types of workouts that were not as intense. As one of the hardest post ED habits to break and one of my true concerns with fitness trackers, I was very happy to find that it helped me value recovery and rest just as much as activity. I workout today about half as much as I used to and I honestly haven’t ever felt happier or healthier. Health is about so much more than more burn, more push and I’m glad I had my Oura, for however brief a time, to remind me that.

PRODUCT: I don’t typically write reviews on apps, but had to for my Oura. I’ve had mine for just a little over a year and have loved it. I chose the Oura because I have an analog watch that I love and I wear a lot of bracelets, so I didn’t want another thing on my wrist. Also, I have had other wrist worn activity trackers in the past and didn’t feel they were very accurate. The Oura is great because it fits with my existing jewelry. My only complaint is that I can’t do weight lifting with it because it will break (and the little nubs are painful when they dig in, I’ve tried doing kettlebell or dumbbell workouts with it on)! SERVICE: I noticed I was having to charge my ring more frequently in the last couple months, but just thought it was because I picked up my old sport of tennis again and was taxing it with more data. However, when it got to be needing a charge every 36-48 hours, I knew it wasn’t just my imagination. By the time this has happened, I had just passed my year anniversary of having the Oura (by a week). I contacted customer service (super easy through the app) and they responded right away. They mailed out a new ring for me the following day! It arrived while I was out of town, so I’ve only just activated it. It was easy to delete the old ring and pair the new one. I’m happy to have it back and get back to being able to monitor my health again!

This ring has been an absolute game-changer for me; I've had issues sleeping my whole life, and have taken every sleeping pill on the planet, including all the heavy/narcotic ones, and I was sick of not being able to rest for days if I forgot/lost them, couldn't fill the Rx, etc. I also recently started getting back into running for the first time since high school (I'm in my mid-30s). Oura's ability to tell EXACTLY how I'm sleeping (light/deep/REM/awake), and give insights as to how my activity might be helping or hurting my ability to be well-rested the next day, is truly incredible. Simply by wearing this regular-looking (stylish even!) ring, which is water+everything-proof, and has a full week-long battery, I can track EVERY step, heart beat, breath, and nap. I'm now completely off of all my sleeping pills (I was on seroquel, klonopin, and Ambien!), exercising comfortably (usually not more than Ours says is necessary that day), just overall living a MUCH healthier life! My only feature request would be to be able to MANUALLY SELECT WHICH RESTFUL PERIOD IS COUNTED AS YOUR SLEEP EVENT! I often work crazy hours, and if I nap from 1-2am for example, that'll sometimes get counted as my sleep for that day, not my actual sleep from 7am-2pm (which IS recorded properly as a "restful event", but with only a single HR/HRV value). Other than that, it's perfect!

Incredible insights into my health. Everyday I get a sense of how I slept, if I should have any concerns regarding my heart rate or spO2, and my energy expenditure, steps, and calorie burn. It gives me a big picture view of how I am sleeping overall, if my stress is trending in a dangerous direction, or if I need to prioritize more rest versus more movement. It gives me encouragement and words of caution. I am able to see trends - for instance, if I drink, I always sleep worse, without exception. It shows me data, like based on other Oura ring users, using the sauna helps improve sleep. By doing so, it helps inform my day to day life. It can’t make decisions for me and I can do what I want - but Oura helps guide me by being more informed. My only gripe is the subscription fee each month but for the sheer volume of data and amount of insights I get out of this app, it’s completely justifiable. I’d like it more if I didn’t have to pay a fee. It adds up over time. But the value is there for me. I think this is an incredible tool and as a doctor and fitness professional, I’d love to see insurance companies covering this, doctors promoting this, and patients using this. Looking forward to more app updates as each one has made the Oura experience better.

I got the gen 3 ring in rose gold about 5 months ago to become better attuned to my body and to earn dollars through my health insurance’s wellness plan. I’ve held off on a review until I had time to settle in. The ring itself is in great shape. I usually take it off to wash my hands and always to shower. It has minor scratching from living life, but it is not as discolored or dull as others’ rings I’ve seen. I’ve been impressed by the accuracy of the sleep information and temperature tracking for cycle insights. It is also extremely accurate in detecting times of high stress (when I received alerts for minor and major biometric stress), and even illness (again the “major signs” alert popped up when I got COVID. What’s NOT great? 1) Lights that come on when I’m trying to fall asleep. No one wants a glowing red or green finger for a nightlight. 2) Tracking activities like golf (and actually fitting this ring under a golf glove) — it doesn’t even register as an activity. 3) That it doesn’t sync period data from my Apple Health app even though steps sync between the two. I don’t want to enter data in 2 apps and Apple’s where my history is so I’m not switching. 3) Battery life is maybe 2-3 days and I am NOT an active girlie. A fitness bro would maybe get 24 hours of battery life. 4) There are mysterious data points like “resilience” that require a translator (also, don’t bump up my step goals because I slept well. No thanks.). 5) And, finally, if you wait until the next day to confirm a physical activity or track a nap, you can no longer enter it in the app. Not great for me and my forgetful ADHD peeps.

I’ve had an Oura ring since it was a big black pebble and kept upgrading as they went. It has such an impact on my daily health choices and how mindful I am about simple things like walking more and consistent bedtimes. It’s changed my mindset subtly - the scores keep me tuned into my behaviors in ways other things don’t. Having the new data to track basal body temp for monitoring my cycle more easily is an amazing upgrade, but it was already awesome before they added that feature. It’s small, light, the charge lasts for days and days, the information and features they continue to provide in the app are valuable without being overwhelming and having 5+ years of data is amazing to look back on. Being able to consistently measure HRV is essential and my doctor is a big fan of the tech too and we use the data for our work together as well. The app developers spend the time listening to their customers and invest in keeping the app updated and their customer support is fantastic. This app and this device are the best thing out there and the value is excellent for what you get. Have recommended it to so many friends and family members who now swear by it too.

I absolutely love my Oura ring, it has been so insightful for me and has changed a lot of my habits for the better. However, this app update seems like there was not much thoughtful planning into how many times you actually have to click on something just to get the information you’re looking for. You can no longer scroll through your days and see all of your information in one place right from the dashboard/main page. I feel like I can no longer see a good overview about how my week or previous days have been. It all feels very jumbled, I now have to click on everything individually and then click back out to see something else individually. While the app is still very helpful and provides a lot of insight and resources, I feel like this new interface is not as user-friendly and it’s now a hassle to navigate compared to the original layout. Unfortunately, my friends that have all updated their apps feel the same way, and I have definitely noticed a decrease in using my ring for data now that it’s not easily viewed information all in one page unless viewing live/the day of. Overall, I still absolutely love Oura, and hoping a new update will be more organized for future!

I use the oura ring for cycle tracking / Natural cycles integration. It’s been amazing so far for temperate tracking and I love how easy it makes everything. I’ve also found that the app and ring data is extremely accurate with my cycle predictions. I do love to see my sleep quality score and the recommendation for activity level based off of my sleep quality. And small perk, I get to track my steps throughout the day without having to wear an Apple Watch. The only negative I have is that the oura ring itself scratches too easily. Within the first week, the ring was completely scratch just from picking up pots and pans while cooking. I truly tried to be so careful (taking it off for weightlifting and things like that) but there was nothing I could do to stop it from scratching besides not wearing it. I thought it was just a me problem but my friend who has one ALSO mentioned the same issue. I feel like for the amount of money you spend on the product the metal shouldn’t scratch sooo easily. But otherwise it’s fine. Again, not the biggest deal, but just kind of annoying to see my ring with scratches all over.

I love everything about Oura! I currently have the Oura Ring 4. It is a complete game changer for sure. There is so many things that it tracks. It works great with very little hiccups. I work at a place where I cannot have my phone or even a Fitbit. This can be used and tracks everything with or, without your phone with you. When you do return to your phone it automatically uploads your data so that you can see it in the app. I’m not even going to attempt to begin explaining everything that it tracks. Just go to the website and look. However I will tell you that it has been a “worth it” or “necessary” purchase for me. It checks my heart rate in multiple different factors and ways, sleep, food and beverage intake (that I input in the app), steps, stress, sick symptoms radar, and soooooo much more! There are cheaper versions from other companies but if you are serious about your health and want to dive into all of that, Oura is the way to go. There is cheap body armor out there that may stop a bullet, but when your life is on the line why settle for anything that is not the best? Oura is also a FSA/HRA eligible item.

Love everything about my third gen Oura ring. I’ve had it for almost 2 years and wear it every day. Unlike my Apple Watch I feel like this is light and I often forget I’m wearing it. I also feel more comfortable swimming and sweating in it, so A+ on the hardware! On the software side I think it’s mostly good though I wish I could actually see my spo2 data in a line graph over time. There’s a lot of data I imagine you’re collecting and I simply get no benefit because I can’t see it, all I see is a an interpretation of the data such as “optimal” but not the data itself. Lastly please please please change the Heart Health art in the app, it’s creepy! I feel anxious every time I open the app and see this weirdmy wispy humanoid in a falling pose 1’s I find myself scrolling past that section as quickly as possible to avoid that. I’m certain I’m in the minority in my strong dislike but still I’m also certain there are countless other images you could have in that section that wouldn’t evoke such a strong reaction in people like me that apparently have a fear response to wispy falling people.

My biggest issue with the app, is the constant having to re-write what my other activity is instead of the app keeping as a memory based on time of the day. There isn’t enough activity to choose from of the normal kind. “Getting ready for work” “working” “Running errands” everything thi g isnt “house work or an exercite” só just leave my words in the memory bank so i can just pick from them again. Annoying and redundant. Also the picture of food analysts ai could also give you a caloric break down, we pay so much for the app that I should have to pay for my fitness pal as well , this is suppose to analyze everything important yet it can’t tell me caloric value of my food, pointless. And my biggest issue is getting the gold ring, paying more money for it because of the color and in less than 2 months my ring is completely ruined and scratched down to the original silver. Material quality is awful. My ring should not look 2 years old in less than 60 days of use. And it’s in my less dominant hand. Gold price but not gold value!! I would not recommend it anyone to buy the gold , save the $100.

Best health purchase I’ve made. This thing has given me so many insights into so many aspects of my health. I am TTC with a chronic health condition and it’s helped me see how even small changes to my diet and lifestyle affect me immediately, during my sleep and even throughout the next couple days. It takes into account your cycle phase so you know when to push yourself and when to back down. It even helps you see if you’re about to get sick. It’s helped me find some food allergies too!!!! My ONLY complaint is that it does not show you your temperature by giving a number. It measures your baseline and tells you how far above or below your baseline you are. You need to pay for the natural cycles app if you want to see a number. This does have a period tracking option but it’s very basic and gives you an estimated fertile window but I don’t use it as my main tracker app. This still works well if you are TTC or trying to prevent pregnancy by showing a temp spike. Highly highly recommend if you are wanting to get to the bottom of your sleep, stress, hormones, food allergies etc.

Dec 2023 update: something quirky going on with the new Tagging feature. I added a tag to yesterday but it’s associating it with today. I try to go and delete the tag from yesterday and can’t find where to do this. There is no “Summary” for the day for me to select and see the Tags as their website suggests. Previous and still valid review: My primary issue is that the ring thinks I’m sleeping or napping when I’m not. I’ll be fully awake and it will think I’m sleeping- it even believed that I’m in deep sleep! I’m not sure why- I do have a very low heart rate. But then I’ll have a decent nights sleep (just based on my lack of insomnia and the the feeling of being alert and rested) and it will tell me I had no deep sleep. And currently the app is only letting me adjust my bedtime and not my wake up time. So it essentially thinks I go to bed at 530p and get up at 930a. Even when I’ve successfully adjusted the times, the app will revert back to the original times. Arghh! But I like the ring enough to have gone ahead and upgraded to the new Gen 3. I like seeing my HRV, HR and body temp. It has helped me realize how bad it is to eat late.

I am a huge fan of the Oura ring. I purchased one three years ago during an acute time of healing and have used it as a major part of my recovery. It’s super encouraging to be able to collect metrics over the years and see trends of improvement. I love that the ring talks to you specifically and every month and year they give you a review. I love the added improvements of tracking your menstral cycle, temperature, and blood oxygen. I love that you can turn it off Bluetooth to reduce EMF and only turn it on to update and get your readings. I find I am more conscious of my sleep. The feedback they give is really encouraging, never fearful. I lost my ring once and they were super helpful with that and then when I bought the new generation and the update glitched the ring so it couldn’t charge, they took accountability and sent me a new one no questions asked. A really great company, invested in the customer and it is evident. Think Fitbit but even more data and a ring. Oh- and I forgot to add, I like their meditations and breathwork that they offer.

I’ve been using my Oura ring nightly since 2021 and it has been so helpful! I recommend it to all of my friends for how much it has helped me see issues with my sleep that I knew I had but couldn’t fully understand or start to fix without data. I’m in perimenopause where sleep gets pretty crazy and being able to show it to my doctor is really helpful too. Now my request… I know some women have periods with weird durations and need to record data every day, but many of us don’t. You guys track like Apple Health does where we are supposed to diligently log every day, but after almost 40 years of periods, it’s a lot to ask. It’s just a thing that always happens, is almost always a week long, and we’re used to thoughtlessly dealing with it - even if it’s naturally heavy or painful. My request is to have the option to set a regular duration, but be able to edit if needed. Like I want to track if they start to get weird, but not obsess over it every day for a quarter of my month. My period isn’t 1 day long. I just can’t remember to keep recording something this unexceptional.

The Oura ring is a great wearable. Lightweight, attractive, with good battery life. The sleep stage graphs in the app are much more correlated with my lived experience than any purely app-based sleep tracker I’ve tried, so I trust Oura’s technology. One thing that disappoints me is the small amount of information made available to me. I can find no way to export granular raw data for doing my own analyses. And neither the app nor the online dashboard supports views I would like to see, such as how my body temperature fluctuates throughout the day. (There is a relationship between body temperature and sleep.) In general, I would love to see more emphasis on helping people understand what daytime factors influence their sleep (onset of sleepiness, regularity and duration of sleep stages, premature wake-ups, etc). This would empower people to take steps to improve their sleep quality. The data is there. Hopefully these features will be added in the future. If Oura doesn’t have the resources to do this effectively in-house, they could consider partnering with universities, the way they have for Covid studies. Sleep is absolutely critical for human health, so it deserves this level of attention.

I’ve been using the ring and the app for a couple years now. I was looking for something I could wear during sports, most games require removal of watches and stuff but not rings. This thing has been with me all over the place and delivers great data consistently and as far as I can tell, accurately. I recommend this to anyone who can afford it. Features keep expanding and I’m excited to see future versions of the Ring. Minor cosmetic issues from weight lifting, and I think I might have cracked my first one by accidentally putting too much weight on the ring. Went swimming after that with it on and it slept going for awhile but eventually wouldn’t connect. Customer service fixed me up with a new one without issue since I was within the warranty period. If they could somehow work a small time display into the top side of it… that,d be cool… like triple tap the bottom bro I’ve thing to display time.. would be useful I think. TLDR; great product, great service, still improving, highly recommend.

UPDATE - World Class Response - Oura responded with full replacement within 48 hours. A great product which I depend upon and a company that went above and beyond. The world needs more companies like Oura! BATTERY PROBLEM!!! I am a fan and the ring has changed and improved my life, sleep specifically. I have used the ring for two years. It has worked perfectly until the most recently. I have contacted Oura about the loss of battery life which occurred suddenly - prior to the 1/24 firmware update the battery lasted several days at a time, since the update it dies in under 6 or 7 hours. Won’t hold data overnight. I contacted Oura and wrote that the ring is two years old and battery life crashed after firmware update - they wrote back that the ring has a battery issue and a warranty team member will contact me, presumably to tell me what I told them - I purchased the ring two years ago and so sorry! Stay tuned,,, well I am astonished that my ring is being replaced! Kudos Oura!

I absolutely love this ring!! I trust it more than I trust my Apple Watch! 100%!!! BUT there is something that really irritates me! I have insomnia. So my sleep schedule is all crazy no matter how hard I try. I will get a GREAT night sleep (which is rare) and the ring doesn’t even give me a good score! Not even when I sleep for over 8 hours! Why? Because this app judges u if u aren’t in bed at an early hour! That’s NOT fair at all!!! Plus it already knows that I am a light sleeper. But yet I get a huge ding when I don’t get enough deep sleep?!?! Not cool!! I would give this 5 stars and recommend it more if it stopped judging off what time u go to bed and how much deep sleep u get when u are a light sleeper! Please change this!!!! 🙏🏼 my ring is also very scratches up which bums me out. I bought it off someone online brand new cuz they didn’t want it. So it was perfect. I try to be very careful with it but it still gets horrible scratches 😒 but please 🙏🏼 Fix the sleep scoring to make it more fair for the ones who can’t sleep and/or are a light sleeper! Please!!!!!!!! 🙏🏼

I first purchased my Oura Ring in 2020, and after five years of daily use, I can confidently say this sleek wearable has transformed how I approach my health. Initially skeptical about its impact, I committed to integrating its subtle, data-driven suggestions into my routine over time—and the results have been profound. From refining my nutrition and exercise habits to optimizing sleep quality and tracking mental and physical performance, the Oura Ring has guided me toward small, sustainable changes that compound into meaningful progress. What sets this device apart is its ability to translate complex biometric insights into actionable advice, helping me understand my body’s unique rhythms and needs. It’s not just a tracker; it’s a holistic wellness companion that empowers smarter daily choices. Whether you’re a biohacker or someone simply striving for balance, the Oura Ring offers a science-backed pathway to elevate every aspect of your life. Five years later, it remains one of the most impactful investments I’ve made in my well-being—highly recommended for anyone ready to take their health journey seriously.

I have been using my Oura ring for almost 3 years now and I am hooked! This is the first thing I look at every day. I have been blown away by its accuracy as well. It is technically not supposed to be as accurate as the measurements in a lab which makes sense. However, I have had the unfortunate privilege of really testing it and verifying it by being woken up by my little children several times per night for the past 3 years. It is amazing that the Oura ring knows when I am awake and what kind of sleep I was having prior to that. For example, one can feel when they are woken up from deep sleep vs. light sleep vs. REM sleep and incredibly Oura ring accurately picks up all the sleep stages. I also have a Garmin watch as well as a mattress which also track my sleep and my Oura ring is by far most accurate. The coolest thing the Oura ring has done for me was “predict” that I was pregnant with my second child before the pregnancy test showed it. Oura does not claim they are able to do that. I do not think they have done enough testing to be able to make that claim. However, my morning temperature showed a pattern that coincided very clearly with early stages of pregnancy. Oura ring has also picked up on illnesses and overtraining periods when our training has been particularly intense. I love Oura ring so much that I have also gotten Oura rings for my husband and my mother.

The ring is transformational. The app is quite nice. I love the dark mode. No distractions. My sleep has been so much better as well as my productivity during the day. The ring helped me prioritize sleep over any distractions in the evening. The app helps understand, keep track, and motivates me to keep improving.

Ajustar mis hábitos y prestar mucha atención a cómo se siente mi cuerpo, le he dado mucha importancia a dormir como se debe para poder tener días productivos.

I’ve been using oura since they began. My husband is an early adapter. I have owned 3 oura and am now getting the oura 5. Love the research they are doing around perimenopause. However, sadly the insight isn’t working. Pls fix that, so valuable!! Love you guys, keep up the good work!

Love the Oura ring. Provides lots of health related info and is helping me get better sleep. I only take it off to charge each morning when I have a shower otherwise it is always on.

First thing I look at in the morning. Adds a level of accountability and a guide for how things are going or if you need to change something up in your routine. Turns into a bit of a personal challenge how to get the numbers moving in the right direction for improvements.

Love my Oura ring. The first thing I look at every morning. I learned so much about my sleep and health I never knew before , it helped me to improve my sleep , my level of fitness & health , it’s just so much fun! I was also so happy to learn that my sleep isn’t bad at all and that I am a lot younger in age as I am hahaha, all bonuses. Only one thing Oura has to improve upon is the longevity of the battery, I mean the lifetime of it. After a year the ring needs to be replaced , but Oura is realizing this and sends out a replacement ring if needed. When my ring started to stop recording nights it was like I lost that night of sleep. 🤣 I was devastated!

I have been using Ōura ring for around 4 years now. It has only gotten better with time. It helps me stay on point with my sleep and my health in general. Love it and couldn’t recommend it enough. Convinced several friends to get it too, and they don’t regret it!

I moved to Oura when my smartwatch died as I didn’t want to be distracted as much, and I loved interacting with the app - it was the first thing I looked at every morning (I love data). I became frustrated when it became less responsive due to a battery issue, but the customer service team was outstanding - incredibly responsive, empathetic and solved my issue quickly. Love the product and really appreciate the care in their service . 12/10 highly recommend

Tout est parfais seulement les pas qui sont inexact avec iPhone j espère le tout sera régler bientôt

1. pouvoir lancer quand on fait une sieste car ca detecte mal 2. Plus de capacite d'analyse du data , la on est pogne avec l'app faudrait pouvoir faire ses propres analyses

Would be great to see more activity from friends in my circle. Can create some healthy competition across friends!

Improvement requires feedback and my Oura ring gives me insight. Change in behavior, be it sleep timing or food habits, is important to better health. Know yourself from the inside and good health.

I’ve been using it for 4 months, it’s great and I only had one concern: the sleep timing part of my sleep score didn’t take into account my sleep chronotype, which reduced my sleep score every night even though my sleep timing was aligned optimally to my chronotype. I contacted help through the app and within 2 weeks an update came out that sleep timing is now based on chronotype, which was awesome! I’ve never had such quick turnaround on my feedback, great experience!

Great product very accurate. Will definitely recommend it .

Best app for tracking overall wellness

Money should not hold you back from becoming healthier

I bought the ring primarily to track my sleep. Because it does a poor job of reading my body metrics it shows me falling asleep hours after I do and waking up way before I do. The supposed AI that is attached to the app does not help the watch do better. At first, I was trying to train it, but that was silly. His response was simply, “It can be frustrating when it feels like you’ve got more sleep than the data shows . . .” I spent money on this thing thinking it would be a lot more effective than the Garmin Fenix that I currently use. My Garmin has been much more effective at tracking sleep than the Oura has been. I have been wearing this for two months now and wish I didn’t own it. I gave it two stars because it does do some things pretty well. It’s within 200 steps of my Garmin. So it works as a basic pedometer. And it monitored my pulse almost as well. Still neither compared to the treadmill or pulse oximeter. Disappointing. Technology just not there. The ring will display your average pulse ox but it won’t show you if you’re dipping in the night. That’s kind of ignorant. Oxygen saturation through the night is a very real concern for someone who struggled with sleep apnea. Many many people today. And a ring can’t even tell you how long you dropped while Garmin does. To me that suggests that the engineers don’t trust the data and have to work on averages as opposed to actual. I just don’t think this thing is as good as advertised.

My ring stopped detecting anything useful after two weeks of wear. I was interested in Oura because I was disappointed in always having to select my daily activities on my watch and to have a better understanding of my sleep. My daily routine is to work out in the morning, work on a computer during the day, and after dinner, I rest and watch a few shows before bed. Every morning, the Oura app says my bedtime started right after dinner. I have to manually alter this tracking every day. The Oura system also informs me of my “good” sleep while showing me that I was awake for 1.5 hours during the middle of the night. Yet, after getting about 2 hours sleep before and after that awake time, I am dragging the next day. If getting a total of 4 hours sleep is determined to be in the “good” range with Oura, this simply is not the system for me. The app also asks if I am napping throughout my day while working at my desk. I have to decline these prompts. However, I can go for a walk and it won’t detect anything. My husband purchased the ring for me for Christmas. After complaining to him about the problems with my Oura system, he began trying to contact their support and customer service team. The ring is not working as it should and began having issues within two weeks after first use. He has emailed and tried many phone numbers with no response. He has continued his efforts for over 2 weeks. I will be stuck with a $400 piece of junk. So disappointing!

I got this ring to pair with Natural Cycles. Prior to this week it would take literally forever for my temperature to sync with the app (sometimes an hour!). Interestingly enough as soon as they had competition in the new Apple Watch they fixed the issue people have been complaining about for months. Crazy how that works 🤪. Overall the app insights are super interesting, I have an infant that obviously wakes during the night and this helps me to keep up with her wakings as well as mine. It’s also cool to see the heart rate and stress tracking. The workout tracking is only mildly accurate I would say but that’s not what I bought the ring for. I’m the most disappointed in the new subscription thing they’ve got going on. “Spend $500 on our ring with all these features, and then you can pay us even more money to use them! Isn’t that fun???” It makes me question why in the world I spent the extra money on the newest ring when the old one has the same features as you get without the subscription for less cost. It’s just a shame to see the greed in these companies. I don’t know if I would recommend it to other people moving forward. At the least the Apple Watch has other features, and you don’t have to pay monthly to use them!

There’s a lot I like- can wear the ring in the shower and pool with no fuss. It’s more comfortable to sleep in than the Fitbit. Long battery life. I love that it does oxygen saturation and basal temp. As someone with wonky cycles and sleep I’ve always wanted to track my temp, but id forget and get up before doing it or my wonky sleep would affect the data. But I hate that it doesn’t tell me the actual temp. It also has a major flaw in that you can’t tell it that you have a fever and to disregard those days temps. Even if you tag fever/cold it still gets confused and thinks that you’ve ovulated. It thinks my period should start today when I know from other symptoms it’s 10-14 days away still. It’s better at detecting naps than the Fitbit, but it still will miss them and I want a way to tell the app I slept. Also I want to know just a basic daily resting heart rate like my Fitbit. I always know from that simple data when I’ve ovulated and when the cycle is ending. Also as someone who has Fibromyalgia it needs a recalibration on readiness. Or a way to give feed back on not feeling well because I’m sorry but 5hr sleep should not regularly correlate with 70+% readiness. Even for a healthy person. I love that it’s a ring. I love that it does temp and heart rate and oxygen. I want simpler straight forward raw data, that I can interpret myself. Thanks.

I was initially blown away by the Oura ring, but lately I've been encountering some frustrating cons. First, why can't a treadmill be used for cardio capacity testing? If you go to a cardiologist or pulmanary doctor, they literally put you on a treadmill for a stress test of cardio conditioning. The Oura app requires you be outdoors and have enough walkable distance for the six minute test. And the worst part is, if you do try the walk test on a treadmill, the test appears to be going fine until the end when it says it could not test because the test is not outdoors. The next issue is lost ring tracking. The tiny Oura ring is ridiculously easy to lose and misplace if not careful. Current find my ring in-app tracking provides a last known general vicinity locator which is near useless if the ring falls behind or underneath something. For a device this small, precision tracking similar to that used for AirPods would be infinitely more useful than the current options. Lastly, the sleep tracking could benefit from a little fine tuning. I'm a horrible sleeper and use the ring to try to ensure I get enough restorative sleep. On the nights I have horrible toss and turn sleep quality, the ring seems easily confused. It will miss chunks of sleep and record those it detects as individual "naps". I would rather it instead record the entire duration that I'm in bed as one sleep session with major disturbances and interruptions.

This is a new review after finally getting some straight answers after 8 months of inquisition.I’ve had the Gen 2 which had to be replaced due to faulty battery and then paid almost full price (only about $75 discount) to upgrade to Gen 3. That was quite costly to NOT get all the allegedly upgrades of the Gen3. The “lifetime membership “ is the ability to use the same app I’ve always had but not have to pay a monthly subscription to use it now. But you need the app to use the ring. So not only do you pay hundreds of dollars for the product but unless you pay for monthly subscription you WON’t get the benefits of the gen3 since you won’t have access to the parts of the app to read the data. By the way live heart rate is only available on 4 select activities you have to choose before starting them . Which you use select in the app before the activity or you won’t get a reading. The ring isn’t intuitive enough to record you’ve done something. It is truly only good at reading 😴 🛌. But there is still no pulse ox SpO2 and it’s the only reason I upgraded from the Gen2. So for now I just use my Garmin watch. For everyday activity it’s NOT going to give you the data you need- not yet- not by far. Get an Apple, FitBit, or Garmin for that. If you just want to monitor sleep then this is for you.

I’ve had my Oura ring now for nearly a year. I initially bought it to help track sleep, and as a way to gain insights as I was trying to conceive. I initially used it in collab with the natural cycles app as well, but didn’t gain a lot of valuable info to me personally as my BBT was all over the place. About 6 months later, I did actually receive a PCOS diagnosis, which did actually help me understand why my BBT didn’t follow any typical cycle trends. Eventually, I did get a positive pregnancy test, and the Oura app was one of the first things I saw changing before even a positive test — I had an elevated body temp and was getting notifications from the symptom tracker that I had symptoms of increased BBT and heart rate. This was especially alerting as I was on vacation and stress free as possible. Now that I’m a few weeks along, I’m honestly disappointed by the lack of insights the app is giving. My symptom tracker is showing “major signs of something straining your body.” Makes sense, I’m in my first trimester. Aside from turning on rest mode, I wish I could get insights about that a typical or “safer” range looks like during pregnancy. There’s so much data collected from the ring, I’m just bummed I’m not able to learn more about how to support myself during pregnancy. I’m hoping this can be an update in the future!

Occasionally I’ll wake up around 3 am for various reasons and it will take me some time to get back to sleep. It could take 30 minutes, it could take 2 hours, but according to Oura if I don’t fall right back to sleep then I’m up for the rest of the day and I have only had 3 or 4 hours of sleep for the night. I am supposed to be able to manually edit my sleep hours but I guess because it shows activity for too long of a period I am unable to do this. So rather than counting those hours of sleep that follow it just looks like long spaces of inactivity. I’ll wake up and have dreamt in that period of sleep, so I’m not sure how it isn’t registering as even light sleep like the rest of the night does. Regardless, it’s not completely accurate if I actually get 6 or 7 hours of sleep and feel more rested than the ring and app show. It affects all of my data, trends and patterns, etc. which is the general point of the ring; sleep being one of the more important for me. I was hoping the most recent firmware update would help address this but it did not. I’m happy to update my review if Oura is able to find a way address this issue. I’ve had Fitbits and Misfits that didn’t have issues recognizing when I was asleep and when I was awake so it’s just a matter of some tweaking.

We’ve had a couple of rings in the family and right about a year and a half they stop being able to stay charged for more than half a day, which makes them pretty useless. I contacted customer service and they initially offered to send me a new ring but then ghosted me for a month, when I followed up, they eventually responded and a few weeks later I had a replacement ring. By this time I had already canceled my monthly membership and come to find out if you’re not paying, the data that you get as a worse than what you get from your stock phone health app. You can’t even look at yesterday‘s history or add a workout or any of the basic functionality you can do with a fitness tracker app on your phone. So I appreciate them replacing the ring, but I do not feel it is useful unless you’re committed to paying $6 a month or whatever they’re charging these days. That said it is nice and unobtrusive and gives you heart rate data and some other interesting things that if you have health problems or are curious, can be fun to look at. But overall, I don’t think I’ll go back because it wasn’t really driving any activity or giving me anything that I need to know. Also don’t pay for the Stealth finish, it starts to flake off after the first couple weeks.

Unfortunately, this app and the ring don’t actually add much value to anything. It does not do a great job at fitness/activity tracking, it tracks your hear rate just like every other device out there does, it makes up “readiness” scores that don’t really tell you anything you don’t already know. My readiness is 82! What does that even mean? How does this help me? The only thing that might set this apart is the sleep tracking function. I’m sorry to say it is pretty much worthless. I have sleep issues and just did a full, in-lab polysomnogram: you’re hooked to a pulse oximeter, EKG, full EEG, they monitor your movements etc. I was diagnosed with severe sleep apnea with an AHI of 45 (that’s a measure of how many times an hour you stop breathing and your oxygen levels fall at least 3%). Normal is less than 5. My lowest oxygen level was 74%! On the same night, my ring and the app said I had a sleep score of 82, and my breathing during sleep was “good” and my oxygen level average was 98%. Completely divorced from actual reality, but worse: this “data” from oura is dangerously wrong. If I believed the ring, I would think I was doing fine. Untreated severe sleep apnea is life threatening and must be treated. I would advise you to stay away from using this product. It’s useless at best and dangerously wrong at worst.

The Oura app presents itself to contain a lot of helpful data. The access to that data, however, is not as easy to identify and review collective data that concisely and thoroughly helps you understand what the ring can do, how that information is helpful to me. So much of these individual points of data is me manually sorting through it myself, to add tags, search to find data points in my history to make sense of the body functions Oura detects. The scores themselves lose meaning when it’s just a number and a few words on the dashboard. You click on them and immediately brings you to graphs. This user interface needs some confining to present information in a way most useful to people that view data differently and who to manually input their data when absolutely necessary and decreasing the time to do so. While overall I have been committed to Oura for years now between the lifetime worth commitment to Oura through only accessing essential data through a subscription. Because of the functioning of the app as I described above. It no longer seems worth it to continue buying your product. The app must be just as good as the build, design, and features of the ring itself.

So on top of the $300 ring you get to pay a $6 monthly fee…for a ring that is entirely inaccurate. I wear my smartwatch and ring to bed; the smartwatch has consistently been more accurate with my sleep. The main reason I ordered this ring was to see my “readiness score” as I am someone who regularly struggles with low energy and would like to know what days to take it easy. Every day my readiness score is more or less the same and it hasn’t detected my energy crashes. I’ve worn this ring almost daily for nearly 2 months now. Still paying the subscription fee in hopes to get some value out of this app…because if I don’t that means I wasted $300 on the ring. Lol, if I could go back, I would have spared the trouble and never would have purchased it. I don’t understand the good reviews. I have seen some people want this ring because it will track their body temperature for the Natural Cycles app, my thoughts on that are 1. Based on my current experience with this ring and inaccuracy, I really would not trust it with something as important as birth control and 2. Natural Cycles is another subscription fee, so that’s another monthly commitment your bank account will be making. Once again I’ve learned the lesson that if something sounds too good to be true, it likely is. Best just save your money and stick to a smartwatch.

This app works well with the Ring and the AI Chatbot is actually quite helpful. There were certain aspects of the interface that I would like changed for example. It’s sometimes difficult to find information that you want quickly. But overall does the job quite well? However, there is one major issue with the sleep data that it sends to Apple health and this could be a dealbreaker the data it sends is Raw data and Apple health doesn’t interpreted the way Oura does in their app. This results in very drastically different interpretations of sleep from the Oura app to what Apple health app reads as sleep. This ends up creating a problem for every app on the iPhone that uses the sleep data. Simply what happens is that the order? Ring sends movement data for my new movements that their their iOS app does not interpret as a week but because they’re sending it Raw as a movement to the Apple health app the Apple health app sees it or reads it as awake in the end. This means that you always get a 0/20 interruption score in Apple health!! I’ve spoken to the Oura people about this, but I don’t know if they’re going to do anything about it. It seems like it’s a big issue for them.

There are things I love about this app like monitoring my hrv and how many hrs of sleep I’m getting. That is how many hrs I’m getting at night. I frequently take naps during the day they are very much needed for me to feel 100%. Unfortunately the app only tracks maybe 1 of 3 or 4 naps. I’ve had the ring for almost a year now so I think I have a good idea of what it can do. I frequently look at this data to help gage my physical health especially dealing with a chronic pain condition knowing where I’m at helps. As a female it’s important to know our cycles and temperatures which the app sort of tracks. Basically you get your estimated start day and can track day one but no other data can be collected for that week, so it’s not accurate for tracking also it only gives a warmer or cooler temperature gage while sleeping but not your actual temperature. The ring battery life is now only a couple days. I put mine on airplane mode at night so I get a bit more time per charge. I would have to say I liked the gen 3 ring way better back in February, march & april of 2022. Now it’s trying to collect too much data which would be fine if the data it collected was full data not just a hodgepodge of bits and pieces.

It goes without saying this is an awesome product. Read the reviews below. As for customer service, there basically isn’t any. There is no phone number to call and my emails have been answered on average 10 days after being sent. The email responses reveal that the sender never looked at my email or considered my situation and just sent out a cut and pasted form letter response. All I am trying to do is exchange my 2nd Generation ring for a 3rd generation ring. I never received any email instructions with QR codes telling me how to do this. Two emails (each 10 days apart for a total of 20 days) were sent to me saying I must have received the instruction. I didn’t. I am not an idiot. I did place an order in the meantime and got an order #. I finally, after 1 month, got an email with instructions on how to return my 2nd generation ring. I had to start by entering in my order #. The order number was not accepted saying this was an unrecognized order #. I screenshot my order # and the page stating it’s an unrecognized # and emailed this to customer service and now, 2 weeks later, still no response. In my 62 years I honestly can say I have never dealt with a company with such horrible customer service. And I am sorry, but “Covid” and “unprecedented backlog of our products” is absolutely no excuse.

Needed a replacement wedding band so went with the Balance Diamond model as dual purpose wedding band and health tracker. First off, the initial ring I received had inaccurate, erratic battery charge level readings in the app. Would jump as much as ten percent up or down if I placed it on the charger. Ōura replaced it on warranty. Great! Warranty replacement exhibited the same behavior. Kind of difficult trying to follow battery preservation guidelines when the app has sync issues and isn’t showing accurate battery levels. Next, the warranty replacement wouldn’t show 100% until I took it off the charger. Would only reach 99%. Took it off the charger, then shows 100%. Several iPhone hard reboots and force closing the app did nothing. So I did what any logical troubleshooting would call for. Uninstalled and reinstalled the app. Huge mistake. Now app will not open for anything. I enter my login, allow permissions, get to my bio info and hit enter and the app crashes. Try opening again and just keeps crashing on launch. Tried deleting app, health data, reboots etc… CRASH! Haven’t heard from Support in three days so it’s going back while I’m still in the return period. Unacceptable for a $999 device and not going to chance keeping it in hopes of an app update. Extremely disappointed and frustrated. Edit- (In response)- Already sent several screen recordings to Ōura support via email showing my issue. You know what David told me? He told me this is a known bug and there’s a workaround to my issue but won’t release it to me unless I agree to keep the Ring and not return it. Excellent customer service!!! SMH…

First this is a fantastic product for tracking and understanding trends. It’s functionality with the app, and the fact that it’s a ring is incredible. Second, HRV and heart rate are starting to fade out in terms of accurate assessment as HRV systems are not all the same... you will see in Formula1 racing they no longer use these things. Nonetheless, it’s decent for the public to play with. Oura does not track heart rate or HRV very clearly. I’ve tested this against several other products and devices. Most of which are incredibly well tested. Ive spoken with several other users, and they are getting the same information. For instance, when Oura tells me my RHR was 58 last night, then I put on a medical grade HR/SPO2 monitor and sit down (mind you I’m not lying down asleep) and my HR is at 52, that is a significant difference in terms of testing. This is a problem. BUT, I digress and will say that the ability to track over time and see where you make specific changes or trends is great, and the portability is top notch. $299+ will need to change... but there are plenty of “hackers” afraid of dying who will gladly pay for the next technological product to get them further away from feeling what they are plenty capable of feeling without the tech.

I love my Oura ring and especially love how engaging the app can be. However, these latest rounds of updates still have issues and it’s not working as intended. The app will appear to sync with the ring every morning when I wake up and I open the app. But my sleep data and sleep score will not update. The sleep score will remain blank and the detailed sleep tracking shows no data. If I exit and then reopen the app, nothing changes. I have to manually force close the app and restart it, before it will show my sleep data. I can no longer trust that my sleep data is accurate unless I force quit the app and relaunch it, every time I want to see me progress. The ring and app that used to be a pleasure to use, now means extra steps and a mistrust of the accuracy of the data. Please fix the firmware, app, whatever is wrong. There have been quite a few updates over the last few weeks, so I know you’re working on something. This should be a top priority for your developers. Without accurate and reliable tracking of key health metrics, Oura is no better than a $5 pedometer. I see many of the poor reviews receive an acknowledgment from the developer. This will be my second detailed review of the problems I’ve encountered. I hope to get an acknowledgment or answer this time.

I enjoyed my ring. I bought one for myself and my wife. The insights are helpful as long as you are not using the data from it alone. The calorie burn numbers were about 25% low when compared to what my Polar H10 measured for workouts. Further, I would get sleep scores on nights that I wasn’t wearing the ring, which were concerning, but not a deal breaker(for me at least). Again, if the readings from the ring supplement your own intuition (As in “That was a good night’s sleep” or “I woke up feeling tired”) then it can be helpful to put numbers to your intuition. However, I would not use data from the ring to override your own feelings because if the ring gives me data when I am not even wearing it, I am not sure it should be the sole source you use. To me bad data is worse than no data because it can sometimes encourage you to ignore what you ordinarily wouldn’t. Also, be very careful when deciding what size to get. I was told by Oura to make sure it was snug so the sensors would make good contact. I listened and unfortunately the constant removal necessary for showers (I was also told that it shouldn’t be worn when showering or bathing) and charging caused a sore on my knuckle from the ring that made removal extremely painful. I am in my 50s and my joints do sometimes swell and if yours do as well, I would not recommend listening to Oura about sizing, because when I approached them about an exchange for a bigger size they told me after 30 days, no exchange. All they offered me was $30 off of a new one. So, my fancy ring is now sitting in the drawer. I am sure my issues are not terribly common but if you have similar joint issues you should definitely be cautious because Oura’s policy is most definitely “caveat emptor.”

As soon as they fix this issue, this app will get 5 stars. It’s beautifully designed, incredibly stable, full of great information. It currently has just one flaw, but it’s a huge one. The readiness algorithm is designed for men. It doesn’t take into account cyclical hormonal changes to resting heart rate, respiration, and body temp so if you’re a woman using this, it’s just a very expensive period tracker. It will give you a great readiness score when you’re pmsing and on your period (which, of course, is when you feel like garbage) and tell you that you need to rest and recharge every time you ovulate (which is when you’re actually feeling fantastic and ready to smash training records). The activity goal is set based on the readiness score so it’s also completely out of whack. These guys are great designers so I’m sure it would be no problem to apply a seasonality coefficient to create a non linear baseline for these stats which will give women an appropriate readiness score and activity goal for where they are in their cycle. I talked to their support about it and they were super helpful (also deserve 5 stars) and explained that my assumption was correct and it doesn’t take this into account and he would pass it along to the developers, so fingers crossed that it’s under way and I can come back and give the app the rave 5 star review it ultimately deserves. But until then, every time I wake up tired and angry from pms/period and see the cheery “you’re ready to take on the world, let’s double your move goal!” I will continue to want to smash the ring to pieces and I will continue to publicly point out the massive flaw in their algorithm.

I received a defective ring. The battery lasts about 48 hours. Apparently this is a common issue. I spent over 1 1/2 hours with the chat customer service because everytime you start a chat you have to start with the AI and go through all the questions. Then be put on hold while you get someone on the line. The first attempt at the chat said I was 29th in line so I put my phone down to make breakfast. Came back a few minutes later and the chat was ended because I didn’t respond to the AI bot letting it know I was there. 2nd attempt at the chat start over from scratch. Wait to click “yes I’m still here” EVERY 2-3 MINUTES while I wait for a representative. Then, finally got started with a representative working on my issue. This takes a while while as they look stuff up (this I totally get). They begin the process to get me a new ring. As we are completing, they asked me for information on the ring and tell me the information is found on the app (and instructions on where to find it). I do this and this takes me out of the chat! I HAD TO START A NEW CHAT FOR THE THIRD TIME. Start the process with AI, explain my issue then wait AGAIN for a representative. Meanwhile clicking “yes, I’m still here” every 2-3 minutes. Working with the new rep, they are resolving my issue. They complete the new order and tell me I’m getting a REFURBISHED ring. I said absolutely not, this is a 2 week old ring that came defective. Thankfully (after a short hold) they offered a new ring. Please remove the requirement to select “yes I’m still here every 2-3 minutes. Maybe make it 10 minutes? It’s ridiculous. Overall, I’m very disappointed in the quality of the ring and the customer service. The ring also got scratched within the first few days I got it.

There is no way to edit an activity from a previous day. I forgot to end a strength training session so it ran for 18 hours. Because of that my readiness for today is messed up because it thinks I burned 6000 calories in a workout. 1. That is so irritating that you can’t simply edit an activity from a previous day, I don’t understand why. 2. How does the ring not track that my heart rate wasn’t elevated for 18 hours? I tried to find help on editing a past goal and it was not easy to find out the answer is simply you can’t… with no explanation why. Then I tried to leave a review so the team knows that this is a problem and the only customer service I could find was an AI that said I could leave a message for the team in ONE sentence. Then I tried to look for other platforms to leave a review and I couldn’t find anywhere to do that without writing a blog on Reddit or something which no one would probably ever see. If I have a complaint or want a service added and can easily find a smooth process to put in the request then all would be good but this whole thing has progressively made me more irritated with the product, almost to the point where I may quit using it because I am very petty. We’ll see.

I love my Oura ring and, contrary to some others, I love the app update. I think it’s beautiful. An update that allows people to decrease the transparency would fix a lot of the issues others are having, I think. That said, there are some areas I’d like to see improvements, mainly with some parts of the app not really communicating with the readiness portion. For example, the cycle insights… That section of the app knows that it’s normal for RHR to increase during certain phases (and little messages say so), but my readiness score/message seems to think I’m dying and my RHR is abnormal. I’m also an evening type and, even when it says the midpoint of my sleep is perfectly aligned with my chronotype, I STILL get a bad timing score because I didn’t go to bed at 10pm or whatever. Things like that is what would take this app from good to great. Also, for those of us with chronic conditions, it would also be great to be able to exclude certain metrics from our scores because we know they won’t be “normal,” though they’re helpful to track (like that weird Oura metric about how early your heart rate drops in your sleep — people with POTS know what I mean).

I bought this to help me manage my autoimmune disease since it affects my heart rate and body temperature and it was incredibly helpful. I loved my ring up until a few days ago when my ring wouldn’t connect to my phone. Troubleshoot for about an hour, nothing worked. Customer service said I can get a used one for $50 or a $50 credit for a new $400+ ring. I cannot believe the lifespan for this ring is 1 year and 2 weeks, TO THE DAY. Unbelievable. And do I get to talk to a human being about this? nope. I get to speak with their AI customer support with runaround answers that don’t fix anything. It feels like a SCAM, spend $600 on this really cool product for it to have “hardware issues” in a year and now you got to fork out another $600 to keep using the product you fell in love with. Idk about everyone else, but I can’t drop $600 every year on something I don’t really need. It was nice while it lasted, what a complete disappointment. The cherry on top, I can’t login to my account to cancel the membership because customer support told me to delete the app and redownload it, now the app wont even let me login without connecting my ring that doesn’t work. I login on a webpage and then page is blank no options to view my account. It feels like a SCAM.

I bought my Oura ring a matter of weeks before the cut off of the new Oura ring. For reference, I got my Mom a ring at the 2 weeks after for her birthday and they automatically gave her a Gen 3. I followed up multiple times with customer service to see about upgrading or returning or trading in and they weren’t helpful. They are sticking to their arbitrary cut off date and totally f*cling their customers in the process. We all got an over the top email from the CEO promising a big deal but the deal ended within a matter of days of the email and tracking down customer service to figure it all out was a mess. For instance, I had to email customer service 3 times through 2 different methods before getting any response. I’m sure the Gen 3 will track certain things more effectively as right now Gen 2 clearly gets thrown by certain things. Anyway, I’d heard such good things but was really let down by my experience. It’s been exhausting to try to figure it all out and I really wanted them to be better then they turned out to be. It’s like chasing a company down a rabbit hole to get any kind of answer. Hope they figure it out and meanwhile, I’m not so sure if there’s a truly authentic source on their product to be honest.

I was gifted an Oura ring from my job a few months ago, and at first everything worked fine. Once about a month after I got it, the ring disappeared from my Bluetooth list of devices, and after trying to find it again per the Oura online instructions, I ended up having to delete and redownload the app, and it worked. Fast forward 3 months, and the ring disappeared again. This time, reloading the app didn’t work, and my online account I set up when I first used the ring completely disappeared. I could no longer log into my account as my email was no longer recognized, and my ring either is just dead or isn’t broadcasting anymore. It’s as if my account was just deleted from their servers. On the app, I can’t get past a screen that tells me to connect to an Oura ring, which I can’t do. I contacted customer service via email, and they weren’t able to do anything. They said I’d be contacted by the warranty department, and that was weeks ago. When the ring and app worked, they were very helpful health monitoring tools. When they don’t work, you’re pretty much out of luck. The only good news is I didn’t pay for this; I’d be pretty upset if I paid out of pocket and all I have to show for it is a microchipped hematite ring.

I bought the Oura ring years ago and felt it could be better. I recently bought it again, hoping that it would have more ergonomic and intuitive user interface on the app. The app does not present information easily. With as much money, you are spending on the ring and then as much money that we’re paying monthly the information could be presented to the users easily. For instance, why do we have to scroll through when there can easily be a dashboard for all the information? You have to dig for the information you want if there was a dashboard you could click on ideal information that you’re interested in looking further into, but you have to scroll all the way down and really dig for what you’re trying to find. Really not satisfied and it’s unfortunate because the rings are expensive. I don’t think the company is focusing on the user as much as they should. All the information is wonderful, but making sure that the users can actually access that information easily quickly and intuitively would be ideal. Hoping they get better!

This app includes a cycle feature, but considering it already tracks readiness, sleep, and activity, it should do far more for women. It does not account for the natural changes that occur across the menstrual cycle, not even the basic differences between the follicular and luteal phases. Instead, it misinterprets normal signals from my body. It shows strain as if I have injured myself when my body is simply preparing for my period. It marks my activity as low during the luteal phase when in reality activity should be lowered at that time. This creates the opposite of what women need. Instead of offering insight, it generates false alerts and makes me feel as if I am doing something wrong when I am simply following the natural rhythm of my cycle. For an app that claims to provide advanced health tracking, this failure is unacceptable. The cost makes it even more concerning. The ring is hundreds of dollars, it takes months of consistent use to collect enough cycle data, and it requires a subscription. After all of that investment, the cycle feature does not support women at all. I am tired of seeing companies advertise cycle tracking as if that alone is enough, while refusing to integrate it into the features that actually matter.

I bought this for my sleep tracking, and for that purpose it has worked well. But the Activity and “Readiness” scores/tracking is completely useless. I am an armchair athlete who is in great shape and works out regularly, with a combination of cardio and strength training of various types, including tennis etc. Every day since I have gotten it, the ring suggests that my readiness is Low and that I should have an active calorie burn of about 150 calories. Which I can get walking around the house in a day, with no real exercise. Supposedly the NBA players are using this (can’t imagine what their readiness scores are!) I wish the Oura were “smart,” meaning it gets to know me and my body and my activity trends, and then could compare my readiness to my average, not some generalized person with a much lower assumed level of fitness and exercise. Or it could allow you to pick from some profiles where one is an active athlete. As it is now, a potentially valuable part of the system- Readiness and Activity recommendations- are completely useless. If you read reviews, you can see this is a common complaint. I hope Oura sees and is working on this!

Update to my review - Please add women of all ages to your dev teams to provide input into how to make the Cycle portion make sense and be valuable. I can’t even use “+” to add a day and at the same time see what days I already added, and have to see “predictions” before clicking to see the calendar. ONE calendar view should show current and predictions. Why is this so challenging for Oura? Do you not get input from actual women? Or just have a token woman in her 20s? Get with 2025 already. It is so bad I am wiring my first review on an app - ever. Oura removed the ease of navigating the app and the visual overviews so now you have to hunt for info. It isn’t easy to find previous days’ data or trends anymore and the app is cluttered but not with useful info - just topic headers. It almost feels like they purposefully made it hard and time-consuming to increase user engagement time with being active in the app. I can’t think of a single other reason to make it so unfriendly for users. It is horrible. I won’t be replacing my Oura ring when it finally dies and I am canceling my subscription since the data I pay to view requires hunting scrolling through 12 different topics now, and trends are basically hidden. The basic app is about the same as what you pay for now unless you have extra hours on your day for hunt and peck, taking screenshots, and then doing a comparison of those screenshots in your Photos app. Oura - you failed. Edited to add that MEN must have made the decisions on this horrible UX, because navigating on the app to find a calendar display of your cycle takes a bit of work. Calendar should be the default view and I should be able to see the other days logged so far when logging a period day. Infuriating.

Has provided some helpful data but also drove me nuts for several months until I gave up on trusting it’s sleep stage data. It has been telling me I get almost no REM sleep for the past several months (had the ring since January and REM has been on steady decline). This drove me absolutely nuts trying different supplements, adjusting sleep hygiene, literally anything that might help. I even went to the doctor and got referred to a sleep clinic that hooked me up to a bunch of gear then told me I have no issues. After reading Dr Walkers “Why We Sleep” he put my concerns to rest in that these devices are not yet accurate in determining ones sleep stages. The frustrating point is that Oura really caused a lot of anxiety and concern around my lack of REM. My Fitbit charge 3 gives consistently more accurate readings of sleep stages based on how I feel in the mornings when not relying on these gadgets to tell me how rested I am. I initially raved about the oura ring but now give friends an honest review and typically don’t recommend.

At first I was in love with the ring. I upgraded to the new version and it’s full of bugs. No response from customer service. I had cancelled my Whoop order but will be returning this and switching to the Whoop band.

Constantly changing the UI/UX every few months doesn’t add value. If it’s not broken, don’t fix it. Frequent redesigns break muscle memory and make the app harder to use, not better. The new look is terrible. We don’t need 3/4 of the main screen covered with a silly background image and almost no data; it’s not motivating, it’s annoying. If your aim is to “delight“, then do it by not making superficial UI/UX changes when you’re out of real ideas 🙏 Read all the reviews! And don’t provide a generic reply with a link to provide more feedback. This is the feedback.

I love my oura ring. Hate the new interface with the update. I think it’s harder to understand vs before all the info was so clearly laid out and much cool in my opinion. Quite frankly the new update make the app look less “techy” and less clean.

I wish I had not upgraded. The new layout is hard to read. The font does not work for accessibility. I can’t find some of the metrics I use the most. And I can’t go back to an older version… so sad.

What the hell I just figure out your app after two years and you make major changes and I hate it. I can’t see what I need to see when I open the app and I hate the lettering and font changes. Too cluttered, unclear and messy. CLEAN IT UP. Also your Ai was no help in getting me to a real place to submit feedback so I had to come here to do it. Your app is a horrible way to start my day. Now I’m frustrated. Smarten up and be helpful.

The old version was neat and easy for eyes. Looks like at least 4 different font types are used on a home screen after the update. It looks awful and it’s really hard to read. Also I don’t see any sense of having such big chart on the cycle insights screen. Design is raw and probably not tested properly.

Ok, title is an exaggeration, but this should not have been released in this state. Contrast is terrible, text is clipped (heart rate chart y-axis), and optical alignment is wrong all over the place. The new theme has the potential to very nice but it's completely unfinished, and has meaningfully degraded the user experience of using the app. Why is everyone rushing to adopt Apple's new Liquid Glass UI without pausing to ask the question: does this improve the look/feel? Just because Apple released a half baked UI well before it was ready, doesn't mean other companies should assume customer are okay with that as a new standard. I already see some glassy transparency has been rolled back in version 7.1.1 but it's still embarrassingly bad. The standard for this type of release used to be to allow users to opt in to preview the upcoming new UI as a way to signal a company knows it's still rough around the edges. You need to either fire your release planning director or fire the entire Q/A team because this is definitely still a pre-release state.

I don’t like a new design,it’s really bad,the old one was much better

A lot of times I have to log in an activity or a work out that I did . It doesn’t detect it by itself which is disappointing and frustrating because sometimes I jus forget to log it in and it won’t count

Every time you open the app, it overrides whatever music you have on and stops it. They fixed it a couple updates ago and now it’s back. Unbelievably annoying.

I started having battery and syncing issues due to a faulty manufactured product and Oura will do nothing about it! I literally have to coinflip on whether or not my sleep gets tracked, its so frustrating!! This is seriously the worst customer service I've had for the amount of money I've paid for this product. I do not recommend this to anyone.

Numerous issues with the ring and app. Emails sent to customer support result in an auto generated reply of “we are overwhelmed by customer service requests and will responds as soon as we can”. At the date of writing this review ,it’s been three weeks since I sent the last request in. Hearing of returned rings not issuing refunds. Ours does not allow feedback or commenting on their social media sites. I’d highly recommend not buying one if you’re considering it.

My ring won’t connect to my new phone. There is absolutely no explanation or message for troubleshooting. It only says ‘try again later’. SMH.

Oura has a known syncing problem with Apple Watch workouts where calories burned are missed calculated, or not taken into account at all in the app. It renders the rest of the Oura app completely useless, as the other scores are all thrown off by the incorrect activity score. This bug makes the Oura ring a really expensive piece of useless plastic.

Very bad connection, I cannot connect to my ring

Recent update to the app has removed features that were included when I purchased the ring. Guided meditations that were included at purchase have been removed and placed behind a subscription paywall. This was not advertised at purchase and is shady to say the least. I have been an avid user of my Oura, but I don’t plan to upgrade to Gen 3 based on their bad business practices.

Promising company that has seemingly fallen off a cliff after raising seed money. No support from in the app, or outside of it. Seems to be chasing money now rather than building a community / good product anymore. Sad to see this happen to Oura who was one of the good ones before their botched launch of the Gen 3.

I just downloaded the latest version and noticed all my sleep and heart rate data before May has disappeared! Pls fix ASAP.

Spent over 4OO$ CAD . Waited 3 weeks. No ring. Sent multiple letters for support and to assist with tracking. No response. Absolutely horrendous support and can’t rate the ring cause I never got it. Would not recommend.

Because it’s a one-time purchase, the company doesn’t seem motivated to help if something goes wrong as they already have your money. I learned this yesterday when my charger broke. I’d recommend going with a different product with adequate customer service and support.

My results frequently show times I was awake in the early portion of the night when I have no recollection of being awake. In the later portion of sleep closer to morning I will wake up multiple times, have multiple recollections of seeing the clock recall the times and even have spoken with my bed partner and it thinks I’m asleep. It is good at showing the effect of alcohol on resting heart rate.

Support is doing nothing and doesn’t care. Complete waste of money. Don’t buy this product.

Oura App Needs Major Accessibility Improvements for VoiceOver Users As a completely blind VoiceOver user, I was excited about the Oura Ring 4 for its sleep and recovery tracking. Unfortunately, the iOS app has serious accessibility problems that make it frustrating and only partially usable. Key issues I and other blind users have experienced: • Many charts and graphs are completely inaccessible with VoiceOver. Data that sighted users see visually (readiness scores, sleep stages, trends, and progress bars) is often missing or impossible to understand without sight. • Some buttons and elements are unlabelled or poorly labelled, requiring Screen Recognition as a workaround, which is not reliable or consistent. • Pairing the ring and initial setup can be difficult and may need extra tools like Seeing AI. • Navigation can feel confusing, with logical flow issues that make daily use harder than it should be. • These problems have been reported for years (some users contacted Oura as far back as Spring 2019), yet they remain largely unaddressed even in 2026 updates. The hardware itself seems good based on what I can access, but the app is the main way to get value from the ring. Without proper VoiceOver support, blind users cannot fully benefit from the detailed insights Oura promises. Oura, please prioritize Apple accessibility guidelines, especially accessible charts and proper labelling. Many of us would love to use your product effectively. Until then, I cannot recommend it for VoiceOver users. I hope future updates fix these issues. Other blind users on AppleVis have reported similar experiences.

Battery life retention horrible and data is lost if it runs low instead of uploading so sleep data in part is retained. Also battery health not indicated anywhere and customer service doesn’t replace despite battery issues and now charging for monthly

Feels wrong

We went from 10.0 to 10.1 to 10.2 daily for three days now consecutive Every time the update doesn’t install just spins

1. The black icon color stops me opening the app in the morning. Original blue color is much better 2. My ring is run out of battery so failed to capture my sleep data for one night and end up showing me 5hr sleep debt.. a bit annoying and feel improvement needed

Font is horrible

Shows gaps in my heart rate during my sleep and by default considers these as “awake”time although I was sound asleep. This drives sleep scores erroneously down making all recommendations useless

The oral ring is amazing when it works. I’ve had four oral rings and have been very happy with it until they started charging a $10 per month subscription and the battery life does not last more than 12 hours at a time so I have been losing my ready and sleep score data and it seems like a complete waste of money when or it doesn’t seem to fix the problem with regards to battery and charging a subscription. So I’m ready to switch.

A lot of functionality is now missing, even features that used to exist. My ring or the app are totally buggy after one year of use. - watch fails to record a nap and I can’t manually add one ☹️ - can’t delete a sleep record for a night (previously could) - won’t let you edit anything even if the ring isn’t accurate

I’m having issues with tracking my cycle on the app, it’s not allowing me to say I stopped my cycle, and it’s always saying I’m in my follicular phase of my cycle.