HealthFace Customer Service

HealthFace Positive Reviews

App seems to work wellThe app is not the simplest to get started, but not the hardest either. You can really tailor the complication to show you any health data you like. It seems to have a lot to offer. I use the large modular complication and can see three data sets at a time. Would be nice if I could see one or two large sets and have some more granular control over the size of the complication data, however overall the app is worth it and being able to change the color and icons next to the displayed health data is nice..IRichi3Version: 2.0

Decent supplement to HealthUntil Apple gets it together and gives real Health app options on the watch, this is a quick way to track some data. Biggest issue: the goals and complication options have to be set for each complication type separately. Decide you would rather have a goal of 128 Oz of water instead for 100? You’ll have to manually update that for each complication type you currently use or may want to use..PirateJ85Version: 3.0.1

So glad I got the bundleIf it weren’t for the bundle I probably wouldn’t have got this app, but I’m so happy I do. Its great for adding in stuff like my water intake or blood glucose after a finger stick. One thing I would absolutely love is to have graphs of all these (rather than just buttons with the current value) but side by side as they are now so you could visualize how things like your steps or blood glucose levels for the past few hours are affecting your heart rate for example.JomicPVersion: 2.4.4

Only one thing missingI love this app, especially having the ability to customize the Apple Watch complications. I haven’t seen any other apps that offer so many complication customization choices! The only thing missing is the Energy Deficit on the Apple Watch complication is not expressed as a negative number. (In other words, the formula is total calories minus intake, instead of intake minus total calories to show any deficit as a negative number!).Kristinm2Version: 2.0.8

Must have for Apple Watch!This app keeps getting better. I originally started using HealthFace as a way to keep up with my mindfulness minutes throughout the day. With the new version it also does so much more... I can enter my weight at the gym without having my phone and other stats too really quickly and easily. If you use the Health app on iOS then I strongly recommend HealthFace as a companion..XenogenexVersion: 2.0.2

Widgets look good…Used to work perfect. Apparently doesn’t work with watchOS 10, which is a shame. I love the widgets and simplicity, but I can’t recommend this app until it’s fixed. I am pretty conflicted though. The widgets are still incredibly responsive and I get value out of having them on my home screen. May just learn to live without the complications, but it is pretty frustrating to have paid for an app that appears to be out of development now..CillbodyVersion: 3.2.1

Best app for logging Health dataGreat app! fast and easy to use, much simpler than entering data in the native Health app. customizable, but not unnecessarily, the useful options make life easy. it could only be made better by either an added feature or a separate app by the same developers for viewing said health data. to view data on my terms, just as entering it is with this app.._ricq_Version: 2.0.9

Not bad, but not greatI got this app solely for the Apple Watch complication. I am using the chronograph watch face and expected to see the total calories burned displayed in a corner complication. Unfortunately all I got was a progress bar and an icon. The progress bar is nice but instead of the icon, it would have made much more sense to display the actual calorie count. I know some people prefer minimalism, but an option to display the number would have been nice..PvsteadiVersion: 3.1.2

Great with a few tweaksOverall very good, but I found it very clumsy entering Vitamin intake. Instead of incrementing by one digit at a time, it should allow presets of 100 or 1000 MG (or IUs) and permit fast increments of at least 25 digits at a time. Plus I can only enter a maximum (it seems) of 1000 units total which means I need to make multiple entries if I take high doses of “C” for instance. This is all a bit clumsy and fussy right now. Otherwise it is a very useful and unique product..CkoselVersion: 2.0.8

HappyThank you for giving me complications for my new Apple Watch that Apple can’t give me. I like to have calories consumed and calories burned visible on demand. Health Face even went above and beyond and gave me total calories burned, something Apple health can’t even show me on its own in its own app (you have to add it yourself). Highly recommended if you’d like to track Apple health data on your Apple Watch..Iflys5Version: 3.0.3

Lots of options and trade offsDoes what it needs to do I wish it would be a bit less watch face dependent... I wanted to have 3 rings on the bottom, but they all display the same thing, or the the infograph modular isn’t as useful for me as the modular watch face here... but I love the infograph modular watch face on my watch rather than the modular.... I’ve got to choose one or the other.SkarchmitVersion: 2.1.7

Makes Apple Watch BetterAfter having my Apple Watch S3 for a couple of weeks, I was starting to get frustrated that there wasn’t a clean/flexible way to see my diet and exercise in one place on the phone and in the Watch. HealthFace changed that. The app is very customizable. From Watch face customization to color scheme to picking icons that represent different health categories. Great app!.DEPFan581Version: 2.0.7

Very handy!Very handy app and provides many options for recording various data types. One more thing I’d like to see is the ability to create your own data type. For example, the app provides a field for recording waist measurement but I’d also like to record arm and leg circumference measurements..Rev HeathVersion: 2.2.7

Adds to Apple WatchI love this app. Especially until Apple gives us the ability to create our own watch faces, this puts so much more health data immediately within view on any number of screens. I have been a fan since Day 1 and this is pretty much the only have to have app on my watch..MaseNDfaceVersion: 2.0.5

Finally!This app is flipping killer. Sooo sooo sooo many great health apps like food loggers, specific exercise apps, and others don’t have useful watch complications. This app completely fills the void. It’s super customizable. I mean seriously I love this app. Total bargain. Not joking here, I would have paid $15 for this. That’s how specifically it gets me what I need..MfhinesVersion: 2.0.9

Great app so farSo far this app is everything I expected it to be. A nice clean interface to see my health data for the day. The only feature I'd love to see is the ability to go back to previous days. Just like a back and forward arrow at the top to go to yesterday so I can compare..Kissinconcert8Version: 2.2.7

One of my favorite apps for my Apple Watch!I have had no issues with any version of this app. I use it for my step goal on most watch faces and added 3 metrics on the modular watch face and even changed the colors. Love it and have recommended it to friends..TrwnVersion: 2.0.4

Please add “day” to Infograph corner “time”I need digital time for infograph circular, the date is icing on the cake however I still need a “date” in another circle because the “day” is not there. Because of COVID-19 I can’t remember the day. Please please shove an abbreviated day with the time/date compilation! Thank you for making my life easier!.BriwilsonVersion: 2.4.4

Beautiful Design But Needs WorkLove the app. It’s useful for keeping track of my habits & I would have given this app 5 stars if it had these features.. • Ability to change to US Units (in, miles, oz, etc).. I’m tired of seeing mL for my water tracker.. •Charts to show progress/lack of over time. •Ability to add to a category through the widget instead of just opening the app when I click on it. Love the design!! This app has huge potential just needs time to grow & prosper..BreezyBabe98Version: 3.1.2

IndispensableApple Health is a great addition to iOS, but it’s clumsy to use for anything more than steps, sleep, etc. For those of us who need to easily input other data like headaches or other symptoms HealthFace is a godsend..Left0vertureVersion: 3.2.1

Excellent- everything I wish WatchOS did already!This is fantastic- it’s like if WatchOS let you actual use your watch the way you wanted to see where you’re at on things you care about instead of nonsense..Cindad tha SailorVersion: 2.2.4

Little Customer ServiceOverall, the app works just like it supposed to. My only problem is that I can’t get it to change the default units of measurement and when I emailed the customer support email I did not receive any response.TwinkleToes104Version: 3.1.3

Digital clock needs AM/PM!!Love the app. Honestly I specifically bought it bc I loved having the digital clock in the round part of the infograph face. Didn’t realize until this afternoon that it displays a 24 hour clock though. Please add the option to change it! Thanks!!.TLP34Version: 2.2

Almost perfect.I’d love to have concentric rings (like the Apple Activity complication) to track multiple metrics in a single complication..ArjunGoVersion: 3.0.4

Best Health AppIf you own am apple watch, you need to get this app. It adds many features that should be standard and is constantly being improved..AjnameVersion: 3.0.4

Watch FacesSome of these watch faces are not available for Apple Watch Series 3. Very disappointed but so far on day one using this app I’m very interested to see how this can help me especially since I’ve recently started going to the gym again..Trucking OutLawVersion: 2.1.5

.Please add more icon options in HealthFace to match the other apps. Small thing but it would be really nice..ChickenButt05Version: 3.0.4

Great AppWould be nice to have the ability to add static numerical values into the “Equations” setup. Currently only other measured attributes are allowed..Surii01Version: 3.2.0

Just what I was looking for...... an Apple Watch complication that displays TOTAL calories burned. Thank you!!.(JLB)Version: 3.0.4

Awesome supportDeveloper worked with me 1 on 1 via Twitter to help me debug and diagnose an issue I was having - A+ support!.FourtyoneantzVersion: 2.0.3

Please add way to monitor this hour’s stand status.Please add way to monitor this hour’s stand status..Mark Duplicate?Version: 2.0.9

Running greatI love having highest heart rate and water, caffeine, and steps on my watch face. The only annoyance is my water OZ keep reverting to mL..Hay rheaVersion: 2.0.6

Awesome app!Great functionality, and top notch personalization and customization capability!!!.LostInZeroBreakVersion: 2.3.1

Great app but!Love this app. Can you please update the digital time for Infograph watch face to be 12hr format instead of only 24hr?.Foxhead24Version: 2.2

Slow Complication UpdatingA great app. Allows me to have the activity metrics I actually want to see on my watch. The only issue I have with it is the complications don't refresh too often. I generally have to manually refresh..Type4OVersion: 1.0.2

Perfect app for showing health data on watchGreat app. I’d love to see more equations like a date to hit a weight by. I’d also like to see a way to remove the arc behind the logo if you do not set a target..Derek BabchishinVersion: 3.2.1

Fantastic AppPersonally I love this app. The customizability is amazing, and I now have direct access to steps and water on my watch face. The time delay is not an issue for me, but is a restriction from apple any way to prolong battery life. The dashboard view is also really nice to have access to on the watch instead of having to pull out a phone all the time..FrancoforrVersion: 3.2.1

My HEALTH my way.Hi there, I hope your all doing well especially your health. My name is Art and I was wondering if, you could add a link under every symptoms, that is listed on your app. You have no idea how much it would help. As a DISABLED VETERAN who is bedridden from his injuries. For all the disabled patients,it would help so many people especially those with brain injuries. Thank you for your understanding and assistance I look forward to hearing from you. Art. GOD blessings be upon you and your family Amen ✝️🇨🇦👮🏻‍♂️👨‍🦼📿🙏.Art LeonardVersion: 3.1.2

Mise à jour des informations lenteTrès très long avant d’afficher les informations santé en temps réel. Très décevant car l’application est une bonne idée mais qui manque de rapidité.DjahkndbmVersion: 2.4.4

Nice extension for Health AppStraight forward instructions makes it easy to set up. Quick response from support team when I had an initial problem installing wins a thumbs up from me..A50anVersion: 1.0.1

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HealthFace Negative Reviews

Great idea. Poor executionThe app works OK for what it is. But the iPhone companion app is flat out horrid to use. I can only use 1 complication on the infographic external to the circle area. When trying to use the inner circle complications, the app rounds up or down to a whole number. I jogged 2.6 miles today. Not 3. I tried to contact customer support and got zero replies. I only hope the developer(s) fix this. Till then, I won’t be using this app..3GSfunVersion: 2.2.6

Does not do what it saysI’m upset because I paid for this app and it does not do what I need. The widget does not show steps. It only says to select a health category to begin. I have done that and if I open the app I see my steps. I want them on the widget. It is not compatible with all of the watch faces. The ones with which it’s compatible don’t have enough complications for my needs. This is why I don’t like to pay for apps. If they turn out to be not what I need I’m out the money..Mama SeatroutVersion: 3.0.1

Doesn't work without a lot of supportThese days, if an app doesn't work pretty soon after installation or one restart, I've realized they aren't worth the effort. This is one of those apps. It didn't work after installation, re-start of the watch, and following the developer's instructions. So it was a waste of $2.17 (yes, now we pay tax on apps!) This app just didn't work. I gave two stars because I like the idea!.KevWorldWideVersion: 2.1.5

Latest update erased all my complicationsThe app is just blank now. I have to start all over from scratch. Even worse: when I try to configure a new complication, the app crashes. I’m running the latest version of everything, OS-wise. This is the developer’s fault, plain and simple. I’ve been using this app for years. What a mess..James BaxterVersion: 3.1.0

Latest version doesn't workHealthface has always had a problem with its step count (the only thing I've used it for) –— it rarely updated unless I touched the complication icon. Now when I touch the icon it complains that it can't update the step count in Apple Health. I don't want to write the step count! I want to find out what it is! This is ridiculous..Yarrow AngelweedVersion: 2.0

Uh, what?This app was recommended because it can add digital time to an analog face. I can set it to display the time, but it changes how it is displayed. Something that should be "1:02 AM" is displayed as "1 HOUR, 2 MINUTES AM", which looks weird. It also makes you have an icon next to the time, and trying to change the icon's color just crashes the app..BitingChaosVersion: 2.3.1

Dang that was a waste of moneyThis looked awesome but after paying for it and downloading it it won’t pair with the watch. Emailed developer to get the couple of bucks back. Ugh. Too bad. Got two email responses from the developer and that was it. Help stopped and I had to email them again. Run from this app and developer. Still no refund..HliutvujVersion: 2.2.6

Does not update why?I really like this app and feel it does fill a hole in the Apple Watch experience but if it only updates when I press the complication then I don’t find it very usefully to get the info I want at a glance developer please fit this and I will update my rating.GhiaguyVersion: 2.1.6

Can’t get it to workI’ve wasted about a half hour of time trying to figure out how this app works. I’ve followed all the instructions and tutorials to no avail. It’s either broken or extremely complicated. Either way, I regret the purchase..Jbru13Version: 2.0.7

Syncing app with my Apple WatchI purchased this app because it sounded like it was a great way to be able to calculate and track my steps, calories and other activities. I have yet to be able to add the complication face to my watch. It will not work so for that I give this app one star🙄.123lilBVersion: 2.0.8

The app doesn't work anymoreIt use to show my updated weight but now I can't figure out how to get it to work. The tutorial is a joke and skips over parts of the process. I guess even the guy in the tutorial couldn't figure it out either..Jonathan MuellerVersion: 2.0

Missing Wrist temperatureDescription says that you can use any health data, but you cannot. There is no option to make a widget for it. I’ve emailed the developer and will update my review if I hear back..EradikVersion: 3.2.0

NegativeWhen your net calories go negative the watch complication does not display the number correctly there is just a negative sign and one number therefore I don’t know what the negative calories are.IpdogVersion: 3.1.2

Helpful if it wasn't flawed.Often it will lag behind, but since the newest update I haven't had it sync at all. So while it's a handy thing to have, it needs to work. iOS 11 UPDATE: Won’t sync at all. Restarted phone/watch. Just won’t sync..FunkofagesVersion: 2.0.1

Not user friendlyVery difficult to link to the correct data and look at accurate numbers. Not satisfied..VictoriaScottVersion: 2.2.7

Nice app in theoryHave had it two days, have had to uninstall and reinstall twice. App simply refuses to update, just says to reboot the watch. Have tried rebooting several times.The Real CinnabearVersion: 2.1.5

The HealthFace complication is not active on the paired Apple WatchThis is the error I get even though the complication is active. Tried uninstalling and reinstalling, removing and re-adding the complication with no effect on the error. Defective app..CynT260Version: 2.0.2

Not quite there...Love the idea. Love the config. But when I’m on a walk and want to check the progress of my steps, the complications are all stale and I continually have to jump into the app, then out again, for them to update. I might as well check the activity app given this. Is the hit on performance and battery so bad that these can’t be updated when the watch face is activated?.AgilealtitudeVersion: 2.1.2

Doesn’t work anymoreApple Watch complications can’t be set up / aren’t updated when configured in the app..NajiGlassVersion: 3.0.4

Doesn’t workBought a brand new Apple Watch 3 and I wanted to see steps and heart rate on my watch face. This app does not update the data at all and it was a complete waste of money..Phil8333000Version: 2.2.7

HealthfaceGreat idea, but one needs a very long extension cord to keep watch charged up! Should never have been released in this state!.BarneyRCNVersion: 2.1.7

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