Safe VPN Connect - VPN Proxy Customer Service

Safe VPN Connect - VPN Proxy Positive Reviews

Issues with Apple CarPlayThe only real issue I have ever had with this subscription is that it will disconnect me from Apple CarPlay regardless of which of our vehicles I’m driving. The reason I suspect it is the VPN is because when I get disconnected from CarPlay, the VPN is rapidly switching on and off until I turn it off and reconnect to CarPlay. Not as common, but sometimes opening apps will take a very long time to open. I have yet to find any solid correlation when this happens..MOBinghamVersion: 2.12.0

McAfee charging me twice to use their productFirst I installed McAfee safe connect on my PC $7.99 a month for up to 5 devices. Downloaded the McAfee safe connect on my IPhone and used my user name and password I created for my PC everything worked great. The iPhone app updated and after the update the app wouldn't except my user name and password and was charged another $7.99 for the month on my iPhone. I now have it on my PC and Phone and I'm being charged 7.99 a month for each one. I'll be removing it from my phone after this review. After contacting McAfee customer service we got to the bottom of the problem and all is good so I changed my rating from 1 star to 5 star as I never had a problem with the product per se as it's easy to use and works as advertised..DhillenVersion: 2.2.3

What a hassleIs it normal that I have to Start the app every time I lay phone down, this occurs all day. Safe Connect is off, constantly. What about the red shield VPN they cannot be used together but what is ll all this about. It’s crazy. Let’s get this fixed. Very difficult to get thru on phone. I will say your techs are 1st class in every way, you just need more. Mike Conzemius Well after my complaint it has been working as it should. Automatic on when using Wi-Fi so I have no complaint. I have no idea why it suddenly works. Thank you Safe connect has failed again for the last few days I have to manually reinstall it. If this persists I am cancelling auto renew. Mike.Chadger rtVersion: 2.12.0

WOW Such Customer Service!If you are a creative person you know your genius most often arrives at ungodly hours in the morning, when all is quiet and still. I’m a writer and narrator and my “bewitching hour” most often exist between midnight and 3:00am. That time frame runs counter to conventional customer service departments, however recently I switched my services from another national provider to McAfee and was amazed at the availability and quality of excellent, concerned, professional service. In the New Digital World it’s very smart business to position your services to accommodate your upscale clientele. McAfee does this Well and Consistently. Bravo!.Beverly Hills 7Version: 2.8.1

Expensive but does what it needs to.While I got the offer from the “Hackable” podcast for anyone who is paying I say there is cheaper and better options. It does what it says on the tin and is surprisingly fast. The unmetered premium option is nice but is too expensive for what you get compared to competitors. All in all it is not the worst VPN I’ve used but can use some bug fixes..Viva La DogeVersion: 2.6

The only VPN I will ever use.Never fails and so reliable that I will actually recommend this app. I have tried others and they have failed me. Mcaffee has always had my back. The name alone speaks volumes. A trusted name in security for many years and I will always use them until they let me down. So far so good. Thanks Mcaffee for giving me peace of mind. I use it on my PC and it works fine. Please try this app and if you don’t like it I will be surprised..ForbiddenfruitIIIVersion: 2.8.1

V2.6.1 fixed my iPhone 6 frozen screen!When I installed v2.6, the main screen would freeze and I could not swipe or access any menus or features. Contacted McAfee support and they were very helpful. They have just released v2.6.1 and after installing it I find that everything works as expected now. Thank you McAfee for being responsive and quickly resolving the problem! 5 stars for the support..EvolutionThreeVersion: 2.6.1

Great protection!Using the McAfee products for several years now makes me feel secure. The products load fast and they have added more features to meet the ever growing threats to all of our devices by evil online thieves who try to steal information and identities. Thanks for helping to make our online work secure..AuscribeVersion: 2.12.0

Great except..I find the VPN to be essentially unusable because it fakes out my apps regarding my location. The apps end up requiring me to jump through hoops to get logged end because I appear to be in a place different from where the app expects me to be. Other VPNs I’ve tried do the same thing so it’s not unique with McAfee but still makes using the VPN unusable at a practical level..WildBillLyleVersion: 2.6.1

Great Product!I rely on McAfee even for my Home & Office computer. I wouldn’t use any other product for this level of security other then McAfee. Now a days you need all the best protection you can get with all the different ways that everyone’s information is being hacked into. For my peace of mind McAfee is the only way to go..GE-Sa'LindaVersion: 1.5.3

Security app works half the time on mobile deviceDisappointing how many times day user has to click on McAfee security app on iPhone to reset VPN and internet/ mobile security protection. Tried troubleshooting techniques with same results on mobile device, McAfee stops working. McAfee for computer however works great!.MGBGal39Version: 2.12.0

McAfee safe connectAt first the app was all right but now for whatever reason it shows that I have two phones that are using my VPN and I only have one so I can’t really contact them because the contact number is a bust I don’t know what I’m gonna do but I guess I’m going to be reporting them because y’all can’t just take my money and y’all are protecting me.TxsfnstVersion: 2.8

Mcafee Safe connect VPN works only on WIFI but not AT&T LTEI just upgraded to new iPhone 13pro - iOS15.2 Safe connect VPN is working only when using WIFI. When I turn off wifi and start using AT&T cellular data / LTE- VPN stalls saying disconnecting and doesn’t let Anything happen. VPN used to work fine on both wifi and cellular on my previous iPhone 11. It’s annoying that you have the most updated device and iOS version and encounter this issue while old phone and versions work fine. I have already tried removing and reinstalling the safe connect app. Developer - pls suggest remedy..SSS_19Version: 2.12.0

THE BESTI updated my McAfee Mobile IOS on my Apple XS MAX 256gb iPhone with the “Premium” subscription due to the fact that I am a Sprint- T-Mobile user. Since they were recently “ “HACKED”, I am very Concerned about Their “Ability “ to protect my personal data!.Sparky-71Version: 2.12.0

McAfee Safe ConnectVPN has made my data more secure when I’m not near trusted networks. I like the simplicity of using McAfee Safe Connect and disconnection whenever I leave a safe WiFi or WAN network; however, I am when I find that iPad or iPhone is compromised because the auto-connection to another WiFi / WAN does not work as suggested in settings..MoomerVersion: 2.5

MitchWhen the app works is amazing , but Dor past 24 ours is not connecting , is not working I deleted the app 3 times and Re downloaded still is not connecting, I have been using this app for past 4years please fix the bug!!.HajibayVersion: 2.11.0

Reds#1968I am very satisfied with all the service that this company provides for my phone and my computer. I have told others about the service that is provided. THANKS!.REDS #1968Version: 2.13.0

I had them all! Thxs mcafee support!The install on all my devices for the Ultimate Total Protection was a pain but well worth the effort for the value. I've had other well known virus protection that didn't protect. Thxs Mafee Support!.Johnboyd~Version: 2.12.0

PerfectI love the features this app has to offer, just wish when accessing my bank information the loading process was quicker..Theonemoney7Version: 2.5

VPN dropsWorking better for me now. Drop rate is very low now. May have been conflicting with ExpressVPN. Will stick with McAfee for iPad and iPhone..Leonius MaximusVersion: 2.13.0

Sense of security.Gives you a sense of security but still not clear I have to keep turning the protection on. Other unclear fact is if this actually provides protection like secure email so you can share confidential information through email Appears good but need more clarity on pricing. Do not make it to expensive! There is a dual list of prices for a high and then higher price for subscriptions with the same denomination. Simple lay person words explanation of what it provides would make it better..Tumi58Version: 1.4

QuestionWhy it doesn't work on wifi internet?.LeomiladsVersion: 1.5.1

SuperCool.Vidule4553Version: 1.4

Everything works taking it as promisingMy review to the Mcafee i got to say that everything is working as good as it is here and I've been using this protection app for 2 years now and so on will i go..WindbrjjcjcVersion: 2.16

IT DirectorGreat software . Easy to use.CT_TurboVersion: 2.13.0

What’s the pointKeep getting kicked off and have to manually turn on the app on my phone and my PC which I set automatic on both..Butterfly burritoVersion: 2.13.0

Great product!Have had multiple attempts from hackers but so far Mcaffee has stopped them!.Olive&BeanVersion: 2.13.0

Safe Connect AppI have it set to turn on automatically. It Is supposed to turn on automatically when I am on here and it doesn’t. Also, when I check my “report” section, the protection coverage isn’t continuous. There are periods of time, sometimes long periods, when it says I’m not protected. I thought I am always protected when I purchased this and another one of your protection apps—the second one does the scanning (two of your products total for my phone). I hope I don’t have to keep reinstalling the Safe Connect app and that it stays set to turn on automatically, which is what I have it set to do. Thank you..HTLRTVersion: 2.12.0

Save Connect proxy VPN privé.Un très bon logiciel de sécurité. J’achète ce logiciel depuis plusieurs années. Idéal quand on utilise les réseaux publics même en voyage..PoumsaqVersion: 2.8

Easy to use app.Great Cellular Protection..*WithInVersion: 2.12.0

I finally got the VPN to work on my phoneI had to make sure to turn off my location on my phone to access it. I wished it was more user friendly since I had to look that up on my own..Mandy22benVersion: 2.12.0

Recommend to anyoneI’ve used this service and prefer it over all other programs..DraftbcVersion: 2.8.1

Works greatEasy to run works like a gem..PrajagarVersion: 2.8

Sick appDope.Hutch1171Version: 1.5.3

McAfee AppMcAfee App is awesome awesome awesome awesome I love it it worked great.Gooddog05Version: 1.5.1

ReviewSuch a nice and amazing app.FaiseeVersion: 1.4.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.16

Safe VPN Connect - VPN Proxy Negative Reviews

Software switches my emailThis has been very frustrating. The email I use and set up with businesses I have noticed is being forwarded to my iCloud email. The businesses I have noticed without my permission or request change my settings to the iCloud email. At first I couldn’t figure out what was happening, I was even told by one business that my correct email was not on their system. I even contacted Apple support. Plus I was notified when an upgrade was done and that took time to figure out how to fix. Great time of year to feel unsafe. Then, only 250mgs are used for an entire month, you have to upgrade. I paid for an entire year last May, now all these changes have been implemented which is different than what I paid for. If I end early, I doubt they would refund me for the 1/2 year I didn’t use.??.RewindingKarmaVersion: 2.12.0

Avoid at all costI just spent 2 hours and 50 minutes of my life dealing with mediocrity and ineptitude. I am being very nice when I only use those two words. The customer service for account management is so bad that you feel like you’re in an episode of Punkd. It’s so frustrating that McAfee may actually kill me with a heart attack. You are sent to India where their employees are very kind and try to help but have less knowledge of the product than the consumer. It’s not their fault but the fault of the CEO CFO COO at McAfee Headquarters in Santa Clara, CA. They outsource to save money not realizing that we would pay a higher price for, at minimum, decent customer support. It is absolutely absurd that purchasing a subscription could be so difficult. It is unacceptable and i will never do business with this company again. I advise you to save yourself from losing years of your life by avoiding this pathetically managed organization..DJ NUDLVersion: 2.7

LONG delays & CONSTANT timing out when using McAfee Safe Connect.I have trusted the quality of McAfee products for many many years. Sadly, this VPN software is SO SLOW it causes major timing out problems in trying to connect and stay connected. At first I thought it was the Wi-Fi networks that I routinely use in numerous locations that were causing the problems. In the testing I have done, the pattern is very clear. REGARDLESS of where I am, I must turn off this program to be able to connect and run ANY application I have. I can even sit directly in front of my high speed modem at home and get timed out. This occurs in my home with my private high speed network, in any other location, and in other cities when I travel. THIS IS NOT ACCEPTABLE. This performance exposes me to great security risks. When I TURN OFF McAfee Safe Connect, I can always IMMEDIATELY process again at high speeds. I had hoped that when Intel purchased McAfee that the products would rise to even higher standards. It has been long enough now, and there is no improvement. I have been in the computer field for over 20 years, and the last computer services company I ran had 2000 employees and a $200 million annual budget. I would never have allowed any of my development teams to release a product of this poor a quality..Rich's Home ComputerVersion: 2.4

The App turns it’s self off !I’ve checked settings. I’ve programmed for McAfee to turn on automatically yet it does not. The after I turn it on, I notice that it turned it’s self off during my work on the computer. Sheesh! What kind of protection is that! I’m looking for a more protective App. Go ahead, just try to reach their support, I dare you. They will blame you for the messy programming. It will all be your fault, never McAfees fault. Just the response from the developer for another poor review. The Developer blamed the reviewer. See what I mean. My app doesn’t even have the ability to tap to reach support. I have to take my time to go all the way to the their web site then take my time to search all the stupid choices that don’t even apply to me. The after that the support person still won’t know what to do and will refer you around..Peaceonearthgoodwilltowardall1Version: 2.13.0

VPN never worksMcAfee has the worst VPN service on my cell phone. I checked in settings that it always remain on and it never does. When I’m in another location I have to turn it on because it’s not on. I am constantly having to turn on my VPN service. McAfee said if you have automatic renewal, you won’t have to worry about turning it on and yet I have to worry about turning it on in spite of having automatic renewal. I am tired of letting them know that there are problems and I am tired of talking to their customer service, and will not do so again. I am going to be ending my service with McAfee at the end of the year. There are too many other VPN services that work. Thank goodness I found another one Look..My nickname is CherokeeVersion: 2.13.0

“SafeConnect” vs “McAfee Security”What is the difference between this app and “McAfee Security: VPN & Privacy”? I have a premium subscription to SafeConnect to cover two mobile devices and one laptop, but I’m considering other products because: (1) I keep getting “oops! Something went wrong-please try again later” notifications on the laptop, despite removing and reinstalling; and (2) the last update on SafeConnect was 10 months ago, whereas “Security:VPN & Privacy” was updated 2 weeks ago. Is SafeConnect going away? Do I have to pay another, separate subscription fee for the “Security” app - even if I’ve also got a Live Safe subscription? What the foxtrot, over?.HelidoctorVersion: 2.13.0

VPN does not work properlyEveryone should be verifying their VPN is actually working with an outside source. Mine only works some of the time. Although my IPhone will show the VPN is on at the top of the phone and in settings, it is not always working. When my VPN is working, my prime video will always tell me to turn off my VPN in order to stream a movie. Unfortunately, many times my phone will show my VPN is on but my prime video shows it is not on. Even after Mcafee had me install a second app “safe connect ,” it still only works part of the time. When I turn on the safe connect app on , it turns off my original Mcafee app which means I never have my safe web on..Deb R BVersion: 2.12.0

Breach within system, recent update errorsI just recently updated to the current version of this app. I have been a victim of a cyber crime and to which the majority of my apps and built in programs are compromised. Even though I have contacted other governmental authorities and agencies on the matter, with this recent update it has been problematic but ensures me that someone whom had access to my I.S.P., IMEI, Sim Card, Cloning or any other possibilities for intrusion has caused a serious security breach on your software application. Upon this recent update the screen has froze unable to utilize the system at its full capacity. I have removed the application from my phone and in hopes to reinstall however the malfunction still continues..A. UziVersion: 2.6

Horrible appI wouldn’t recommend this app or the free 7 day trial. I signed up. It only allowed me so much use, then asks you to sign up for unlimited, which I already did. I don’t trust McAfee in general. I have their virus protection and plan on getting rid of it for another service. I have the same problem with that app. I have to sign in to get it to work sometimes. Now they want access to email etc, which won’t be happening. I would avoid all things McAfee. I don’t want a response from the developer. It won’t change anything. I have the 7 day free trial till the 18th. It already cut me off. I would suggest Nord VPN or any other VPN. Just not this one..Amazon OveratedVersion: 2.16

Outgoing Email Screwed UpVPN blocks outgoing email on iPhone and iPad with NO explanation. Only way to send mail appears to be to turn off VPN. Also blocks images contained in incoming emails. This makes tool almost useless. McAfee reached out to me through Apple on 15 December. Today I attempted multiple times to reach them without success (their website down?) Unfortunately, McAfee makes things difficult. I have two products: Safe Connect and Multi-Access or All Access - not sure of correct name. Also have something called LiveSafe that says my subscription has expired, although I renewed two subscriptions this month..Justascrewedcustomer33Version: 2.12.0

Just look at the activity log....I ABSOLUTELY would not recommend McAfee for protecting your devices, for instance, when I click on 'see reports' for my activity, it shows basically a light switch showing protected and unprotected. In my head, I'm thinking I'll see a detailed report showing me how I'm protected. I honestly feel like I signed up for a scam site, with just the overall poor quality of the website development. I can't believe they conned me into purchasing a year of protection, that I don't even know if it's doing any good. I will be canceling for life after this and going with Norton..DatonedooduluvVersion: 2.16

CustomerWe were told we’d be protected until the 28th of Feb . At this time I have no protection & I am doubting I ever did have protection cuz I was having a hard time loading it at the beginning of last year this time. I was told then there was a known issue & I would be called when it was resolved. This phone never had coverage even though we bought in fen of 2023 as a matter of fact I was told it would be extended 3 months. It was all lies. My phone doesn’t have protection now! For all those reasons we are going with another company for our security! Catherine Haskell.Fail on your endVersion: 2.16

Drops or won’t workDuring the trial, there were minor issues such as once you press the start protection button then there would be a message stating, Oops something went wrong” but it would eventually connect after 3 tries. The worst is when you actually purchase this worthless service that is when all heck breaks loose and their true colors show. The service drops constantly, it never connects when you are in dire need of it, and there is always an error. I want a refund because I’m not even a week into paying for this terrible service. They should just go bankrupt already. It IS NOT WORTH PURCHASING. DON’T WASTE YOUR MONEY..J-Reed28Version: 2.2.5

Junk - If you are on an iDevice don’t botherNot only is this app nonfunctional, so are the support personnel assigned to assist with any issues. They’ll transfer you until you just give up and stop bothering them. I downloaded and used this app only for the vpn which no longer works. After upgrading the device I was no longer able to connect to the internet at all and then discovered it was due to this piece of crap application. The VPN was preventing any network connection so I had to turn it off. There are plenty of other vpn offerings. Consider those instead..FhdfhjvfvvgzvhyisvVersion: 2.12.0

Never works.I am currently overseas for a period of time and purchased this VPN service to protect my information. Since I have started using the app it has given me nothing but trouble. While it works half the time on my laptop (Windows) it almost never works on my iPhone. There are two major issues with it. The first issue is that it will continually fail to connect to the VPN servers. When it does, it will disconnect from them frequently causing you to have to manually reconnect. The second issue is the app itself. When the app is opened, it will not pull up the drop down menu to select which server to connect to. This is especially frustrating if the server you have already selected won’t connect. When attempting to reach any sort of customer support, the app will only bring up an error screen. In short, I would like my money refunded so I can purchase a more reliable and robust VPN service..SoLuckyNowVersion: 2.2.5

Terrible Order Experience and Customer ServiceI tried to sign up for a free seven-day trial and was charged for a year. The charge showing on my account history didn’t have an amount showing and had a different order number than the one in my email receipt, and I spent almost 40 minutes trying to get it cancelled and refunded in what should have been a five-minute call at most. I also was unaware that Safe Connect is only for iOS and Windows, excluding Mac OS, which totally defeats the purpose for multiple device coverage for Mac users. I strongly recommend looking elsewhere for a VPN service..BroadClarityVersion: 2.2.3

Legit VPN but horridUpdate: I deleted and canceled my service. I am sick of it disconnecting out of no where after I used to use it a year ago. I do not use any mcafee products anymore including what’s Included in tmobiles protection. I do not want to ever had tbjd garbage company again. This is a legit VPN I have T-Mobile mcafee mobile security premium that is a great thing T-Mobile offers but this VPN is the worst ever! It always disconnects every time my phone goes off the screen never ever stays connected even after being a previous user I canceled my subscription! Loose the APP!!!!.Bri9909Version: 2.12.0

Does not stop charging youThe app worked fine. The problem is that I am on my fourth time trying to cancel the subscription. They continue to charge you each month. I canceled it through the app twice, kept getting charged, then called in to make them stop charging me. They said they would cancel it but, they did not, and continued to charge me. On this fourth attempt, I am disputing the charge with apple and canceling my card on file.. Hopefully this works. I would NOT recommend getting this, unless you want to be charged indefinitely...0240-lharrVersion: 2.6

McAfee Live SafeIf you purchased McAfee LiveSafe on Mac, what benefits does that purchase offer, as far as, living safe while being live & protecting identities and what is the difference between the mobile app SafeWeb VPN & The McAfee Safe Connect VPN app and why isn’t it part of a McAfee yearly subscription to LiveSafe ? Why is that a separate subscription to an already existing subscriber ? Are these programs even needed in a constitutionally based country or are we under attack by cyber terrorists and our device property is expensively useless from the factory ?.Dirty ScammerVersion: 2.2.5

LiarsThey promised me 24 seven customer service report. Instead now I cannot even find their phone number anywhere online. I guess everyone feels entitled to lie now. My phone is also not safe. Not good with technology which I repeated 1000 times to them. They kept me on the phone for six hours! I also asked them to send me an itemized email with all the things they promised they would provide and of course they did not sell my own security company is ripping me off..Not Ok ComputerVersion: 2.12.0

Unable to renew my subscriptionI have used McAfee for over a year. Upon the expiration of my subscription, I renewed using the link inside the application in my smart phone. I have gotten charged for another year, but get nothing other than “Oops” messages when I try to update the app. The laptop application is still asking me to renew. I used the online troubleshooting guide, downloaded an updated copy, logged off, logged on, reset devices. The app is still not functioning properly. Continuing to t/s on all devices..HebensoVersion: 2.11.0

Just doesn’t workI’m not going to complain like a lot people would but every time I turn on VPN, my wifi on my iPhone will just disappear and every time I try to turn it off it just starts turning on again. The only way I fixed it is to just delete the whole app and take it out of my VPN config, but still when I download the app again and do all the things to start the VPN again it does the same thing. So I don’t know if you guys are trying to figure this out yet or not, just fix it..Mcwack GuyVersion: 2.8.1

VPN Randomly Turns Itself OffThe VPN turns itself off sometimes even while I'm using the internet and it doesn't notify me. So just when I think I'm safe it drops out and leaves me unprotected and I have no idea it even happened unless I manually check on the VPN status. I don't have any trusted networks and I have it set to turn on automatically for Wifi and Cellular networks so it should NEVER leave me unprotected. This is ridiculous..SavelkoulVersion: 2.12.0

HorribleAbsolutely horrible! The connection constantly drops when the phone is locked and the screen is off. Then it reconnects again when you unlock the screen, but not always. I don’t believe it hides your IP either... During normal usage connection tends to drop, then internet freezes & would not reconnect until either restarting the phone or turning wifi on & off.. Will not be renewing this garbage..Student 12345Version: 2.8.1

The worst everOnce you hit stop protection, the app it self keep asking to enter your password again and again million times and no joke stops your phone from having internet connection, you won’t be able to use WiFi or your cellular data, and when you hit start protection oops something went wrong all day long, the only way to solve this issue is by deleting the app, one mistake I made is I paid for the whole year, what a waste..Johnny harbiVersion: 2.5

Made my iPhone go haywireI bought the 1 year Premium package thinking this will be great to keep my info secure. But what it did instead is not allow me to connect to any web sites or apps telling me there was no internet access. Finally had to delete the app and miraculously my phone returned to normal. I even tried to reinstall but the same thing happened. I sent a request for reimbursement and to let customer service know of my experience. I await their response..Shopping aholicVersion: 1.5.3

Not surprised by bombarded complaintsI don’t understand why y’all have to freaking change the whole layout of the app. The app causes subscription issue. When I log in despite having subscription, I’m stuck on free trial. Also, I can’t auto re-new my subscription because it is part of Dell 12 month trial. Tip: don’t freaking fix something that’s not broken because you’re causing headaches to customers..PickleticklerxoVersion: 2.12.0

Not goodI’ve paid 9.99 per month for total protection on my IPhone since May of 2021 and now I have a message to try for 30 days free. I can’t even log into my account. Completely not satisfied. The only phone number for McAfee , I waited one and a half hours and no one answers. Even sent an Email with no response. I wouldn’t recommend this to anyone. I’ll cancel my subscription and find another company..Nicknames89634Version: 2.12.0

Used to love it until….It used to be an outstanding app. Now it’s having a lot of problems. My vpn seems to be “reported” by multiple websites I’m not able to connect with regular connection and now my cellphone data service provider shows it as a corrupt connection and I’m not currently able to use it…. I paid two years subscription for something is not working…...Julian..eljachVersion: 2.13.0

Extremely slow data transferAfter the new “sleek” UI update, it has been extremely frustrating and very slow. Before this latest update, I was unable to even tell that the VPN was activated because my data speeds were unaffected but now there is some serious data throttling going on. Would no longer recommend a paid subscription to this at the moment until it’s resolved..Jtrack1921Version: 2.2.2

Doesn’t cross over to iPhoneI bought the app online on my laptop. It isn’t working on the iPhone and isn’t properly showing up in my Accounts when I log in. Then I had to spend over an hour on the phone with customer service to get it fixed. Waiting for them to get back with me. Who has time for that kind of incompetence and why should I trust their technology if they can’t do a simple sale?.HajibroVersion: 2.2.4

Confusing Me McAfeeNov 2023 Total Family Protection purchased and as of Feb 2,2024 Are “up sales “ intended to confuse me the buyer ? I thought, if I purchased “ total family” meant to me that I had full protection such as wifi, safe connect, social protect files vpn opts to turn off unsure why. I have MCAfee on my mobile and sent a link to my email to download McAfee to my laptop 48 hours ago so I could do q full scan. This morning I receive a message “ total protection quit “ on my desk top shows a yellow triangle and to reopen , report to Apple . Once I clicked on “reopen. Itton” it disappeared along with the McAfee icon is gone feom my laptop Can you advise please ?! March 17 2024 Not impressed withMcAfee . I just got what could be a random message that my iPad is being hacked . I paid for family coverage for two cells, two laptops and one iPad in a Nov 2024 , it is a constant battle to keep McAffee on and working , on all three devices mcafee shuts down . Where is McAfee when it need it the most, no where , I am unsecured without protection I feel like a a sitting duck, this is not comforting.000sAnDrAVersion: 2.16

UnstableVPN drops protection without notification seemingly at random even though it’s set to be on whenever connected on wifi..Unsure of valueVersion: 2.16

THIS IS UNRELIABLE. RECOMMEND FINDING A BETTER COMPANY!When I first started using the VPN on my devices it ALWAYS worked and stayed connected AUTOMATICALLY! I could rest assured that my devices were completely secure and no one knew my location. HOWEVER, the VPN doesn’t automatically stay connected (stay on) anymore yet it is supposed to! I ALWAYS HAVE TO TURN IT ON MANUALLY PRIOR to visiting any website!! This is annoying and not the way a VPN is supposed to work. I have been with this company X 4 years and I will be leaving bc of its incompetence. I once paid $24.99/yr and now pay $189.00/yr for a service that doesn’t do what it says it does! VERY FRUSTRATED AND DISAPPOINTED in this company..Jester’s familyVersion: 2.16

CNever stays on always have to check and put it back on. I have no idea what it does … this should automatically just stay on. Otherwise straight forward I pressure it’s doing it’s job that I’m paying for when it’s on… but wouldn’t know lol.Rather go onlineVersion: 2.16

SafeConnectUnable to renew nor upgrade subscription Longueuil / Montreal renewal rate 44.99$… ⁉️❓ Have been trying since yesterday…and getting frustrated Please reply Thanks Laguna520.Laguna520Version: 2.13.0

Worst vpn ever boughtI bought all package of antivirus with VPN, it was worked well first 3 day and showed India virtual location but after three day it not showing india in virtual location but still they mention it in their ad that it showing 50 countries VPN including India . 😪.Jit indVersion: 2.13.0

Highly NOT recommendedPlease be advised that you can easily have your McAfee account hacked. Which McAfee is aware of. The scammers will put your protection on their devices. They hack your account & change app so it looks like you don’t have an account & the app is not working. Communication with these people is a waste of your time. They don’t care how good of service you get they only want to scam you of your hard earned money. I bought the plan for unlimited devices. I won’t put it in on more than one device it’s so unreliable. Think I got some money back? Hell no, another obvious scam business. Norton security or anything at the App Store will be more reliable than McAfee. The most perfect scam they’re pulling on us. Karma is very busy 😉.Perfect scamVersion: 2.12.0

Doesn’t workIt doesn’t offer any connection options other than fastest. When trying to connect it just says Opps, something went wrong..MrMcGoo#1Version: 2.12.0

Looks like people are looking for problems againTry giving what I am paying for. Protection will not turn on when I demand it do so. Subscription says it’s good yet..WingWing65Version: 2.12.0

ConnectIt will not connect to my wi-fi.Bettcha123Version: 2.12.0

Super data consuming applicationAfter time being so upset about my data consumption I found out that your application is the biggest eater of it. Terrible experience to me. I pay for subscription and after all your app is 3 times bigger consuming then FB. Very unhappy.PiotrprofesorVersion: 2.12.0

VPN is terribleCan’t go on Netflix, or Disney.HuggliestVersion: 2.8.1

Internet ConnectionWhen the VPN is on my internet doesn’t work no more. No good for people living out of cities!.BbcachVersion: 2.8.1

Horrible VPNI pay close to 200 bucks a year for my protection plan and this is VPN is included, it never works or connects to any wifi signal no point in having.SusBoyDeathVersion: 2.8.1

Not very satisfiedMy safe web or VPN (which I was informed was the same thing) won’t stay on and my iPhone is constantly unprotected. I am always needing to turning them on myself everyday when I shouldn’t have to. I have to do the same thing on my computer apparently as well now too. I don’t believe I will be going with McAfee next year..Medictech23Version: 2.8.1

PoorI have a problem with my pc and you guys make it impossible to contact you. So as soon as this poor protection runs out I will cancel my subscription with this headache of an app ..Deach52Version: 2.8

Terrible appNo way to tell that the VPN is actually on when I’m the internet!..Rapp1116Version: 2.7

GarbageIt randomly turns itself off several times per day leaving me unprotected for unknown periods of time despite having a strong signal to my device. Completely unacceptable level of performance..Very Annoyed in AlbertaVersion: 2.7

M cAfeeInterferes with my internet speed and access.Danford10Version: 2.6.1

Doesn’t work goodThe app keeps disconnecting itself from my wifi and causing me to have no data this happens constantly. Including in the middle of FaceTime. Don’t waste your monkey folks..LD1012Version: 2.5

HorribleAlways disconnects and randomly does not work. Don’t waste your money..Bob McMadVersion: 2.5

Wary wary wary bad I have one year subscription don’t buy this VPNDon’t buy this VPN very very bad I have one year subscription but not connecting iPhone very very bad.MuthalibornioVersion: 2.4

Good idea, but buggy with zero supportI spend a lot of time in hotels, and thought this app thinking that a software VPN from an established security developer would solve all my problems. It did... when it worked. The app itself is very slick and very intuitive. The GUI is friendly and it’s very easy to see your status at a glance. It’s also easy for more advanced users to dig further and tweak. The problem is that it kept dropping connection. When it came back up, although it showed me as having a subscription, it only gave me the trial version volume of data. No problem, I’ll contact tech support. Here is your challenge: find a tech support page for this app anywhere on the Internet. It’s strange, because I’ve always had very good luck with McAffee tech support, but there is no contact page for this app. After several hours, I gave up and contacted the chat line for another McAffee app, and had them transfer me to the specialist. I was up and running again in minutes. Trouble is, this happened again. And again. And again. Each time I had to spend time trying to find tech support. I KNOW it exists, I KNOW they are good... but I don’t have the time to mess around with this crap. I didn’t bother fixing the app the last time it went down, and it sat unused on my phone and PC for six months until it expired. In the meantime I went and got a real VPN which is stable, secure, and worth the money..RGM1607Version: 2.3.1

Doesn’t work for meAfter first month, it doesn’t work....904StellaVersion: 2.2.5

Not working. Seems like honey money trap.Sadly Not working. Seems like honey money trap..NickDoralpVersion: 2.2.5

It sucksDon’t work all the time slows connection to a crawl.Coldnorth89131Version: 2.2.5

Problems hooking upI had to remove from my iPhone. It has trouble hooking up. It works great when it’s working. Yeah too bad.Rain0033Version: 2.2.3

Do not downloadApp doesnt work. I purchased premium and the app doesnt work and their support team kept shifting me between their employees until then they ignored my emails and didn’t do anything to fix my problem..Ms2219Version: 2.2.3

QuestionI paid for a premium subscription I July and now it say it says i have a free account and keeps prompting me to subscribe.FmlreallyVersion: 2.2

Problème d’abonnementProblème d’abonnement depuis que j’ai fais la mise à jour 2.2 ...Johoff1234Version: 2.2

ScamDont download even to try. Very limited and subscription is set up in a scamy way. You can only turn off auto renew 24h b4 end of trial and they have the right to charge you within 24 of the end haha. Dont bother, get a real vpn not this..Beat Therapy RecordsVersion: 1.5.1

Trash money scamDont download.LewisismsVersion: 1.4

Crap from mcafeeLousy service. Protection is vital to my life. Organized crime being sentenced for “Human trafficking” 20 years my apartment. You have me as “ Acer” 2017. I have iPad and iPhone. So disappointed. Will inform public. Crime site soon to be controlled by my team. Get me right. So many request. See my account. Return my account to safe status. Then there is the money billed to my credit card. Are you simply hard up? Or is this incompetence? Theft. Now you have the nerve to insist on a star review!!!!!!!!.Ne pa bonneVersion: 2.16

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