True Key™ By McAfee Customer Service

True Key™ by McAfee Positive Reviews

Love App - NOT the New UpdateThis latest update has destroyed the UI in dark theme/mode. The title fields stay white but the input fields are all dark with dark grey font making it very difficult to see & almost painful contrast, especially in the dark. Hope it gets fixed ASAP! As for actual app function: True Key is awesome! I’ve been using if for over 5 years now, since before McAfee bought it, & it does exactly what it’s supposed to. I keep it installed on all of my devices and I rarely have to worry about passwords. Occasionally, on my phone a password created in an app won’t get saved but it’s not very often & fortunately my iPhone usually does save it as a backup so I don’t have to worry about it. Major cons: 1)Not good at generating passwords for new accounts created in apps. 2)There used to be a legacy feature where if something happened to you, you could designate someone to have access to all of your passwords. - it was disabled/removed when McAfee bought the software & it was supposed to be brought back but never was. I REALLY wish they would bring it back so I can have the peace of mind that my kids could access anything they’d need to should something ever happen to me..Diva PhoenixVersion: 6.1.0

Does what I need-full featured and mostly trouble freeThe implementation on my iPad/iPhone seems to be more user friendly and robust than the Windows version, but that could be just the work patterns I’ve fallen into ... I would rather use the mobile devises for training or general browsing and only move to the computer when I have substantial typing involved. A couple membership websites with logins seem to completely block TrueKey and I’m more inclined to just dump these services because logging in becomes an unnecessary hassle. I’m not making constant purchases from these sites ... I have to check the login info, copy the password and paste it in ... frustrating! For most everything else I can simply go to the TrueKey App search the site I need and click login. The site opens in TrueKey’s own browser and I can go right to work. Think I’ll dump those services and probably Windows as well. Just sayin’ ....MadmonkmarketingVersion: 4.1.0

Mostly, but not quite.The majority of sign-ins work flawlessly. There are a few where passwords don’t auto fill, so I have to cut and paste or type manually, This is a minor issue. The password auto-generator produces passwords so convoluted that I would never remember them, nor is it likely that anyone would ever guess them, so that’s great. Some websites don’t accept the auto generated passwords, but most do. I have been able to use this app across platforms (PS and iPads) so the MK password is the only one I need to know. Works for me. It’s the convenience of having everything under a single password without the associated security risk. Overall very pleased..Zippy the SlugVersion: 6.1.3

Easy to get used to, but...It's very convenient to be able to retrieve all your passwords ..., but if ever you want to save it to another password keeper, they really abandon you. You have to do each password manually. So, for that, I would drop this one star to 3stars. Having used this now for awhile - I am now raising it to 4stars. They seem to have stabled out. Another thing to note - as to why this App is much better than other McAfee apps... It originally was NOT a McAfee/Intel app. McAfee/Intel just bought the company, LastPass, that made this App. No wonder it's a good App, compared to the others the McAfee team have in the iOS AppStore..VicRailVersion: 3.3.5

Not as intuitive when using iOS.I use True Key on Windows 10, Ubuntu, and iOS for iPad on Google Chrome and Apple Safari. When using it on Windows 10 and Ubuntu, a True Key button displays prominently in Chrome. Can't miss it! Not so with Safari. If you open True Key for iOS you have to select Extensions and choose Safari. Then when you go to a website to log in with Safari, you have to select the Share Button and then select the True Key Button on the Share Menu. What a pain to do! Well, once you figure out the procedure, it works OK..Ltcmgm1978Version: 5.1.0

Please change age restrictionPlease change age restriction. My son would like to use your app again but he is restricted because of app’s setting on IOS App Store. I do not see any risk with your app for 9 year old. My son have iOS parental control turned on and he is restricted because of apps age restriction settings. He used to used your app but because of apple’s parental control changes, the app was removed. The only way he will use it if apps age restriction is lowered to anything below 9 years old. Thank you..KumkaVersion: 6.1.3

Great app, but please fix how long password are cut offLove the app the only gripe i have with it is when you go to view longer passwords they get cut off. Even if you could just slide it over to see the end. Instead you have to go to edit mode and view the whole password that way. Which is a little risky if you somehow delete and save it then its gone. Starts cutting off the passwords around 18 characters and I like to make mine 20-22 characters. Other than that I love the app..Mike6754337Version: 6.1.3

ExcellentTrue key is by far the best app for keeping my passwords, personal information and secure notes in one secure place. It works with an iPad, iPhone and a Windows desktop PC. In the past I used two other password apps and found them too bothersome and a royal pain to use. Their compatible between Apple and Windows was marginal at best which really frustrated me. After an easy setup McAfee’s True Key I found it easy to use and intuitive. It’s as if they read my mind. Outstanding..Joe5270Version: 6.1.3

Love it! Can't live without it!I used to literally write all my passwords down in a notebook then switched to my laptop and my protection lapsed so I was so glad this was offered upfront. It wasn't asking all the time or maybe I skipped it or moved too fast but I make sure it gets it everytime now. Its very convenient and I really love it! I seriously couldn't live without it or I'd be resetting all my passwords all the time and that gets really old really fast. I definitely recommend u try it out!.Sexy mami88Version: 5.1.0

Love the app, love the program, but.....Great program, works wonderfully. But beware of customer service!! I was using a trial version and LOVED it, so wanted to buy the premium version. After TWO MONTHS of haggling with McAfee Customer Service I finally have my subscription working. I couldn’t GIVE THEM my money for the subscription! They either didn’t call back as promised, or called to say they can’t yet figure out what is wrong! Surprising that a company so big and well established had so much trouble with such a simple problem..RoDuncVersion: 5.1.0

Great password managerI like the fact that I don’t have to remember passwords anymore. I feel better about my online footprint and feel less hackable. The only drawback about this is that the True Key app doesn’t work with iOS apps. So to enter a password into an app, you have to open the True Key app and copy/paste the password into the app. That itself isn’t too cumbersome, but there may be times where the app you’re entering the password in doesn’t allow copy/paste, which means you have to switch back and forth to type the password. Other than that, it’s a safe password manager..LeoperalesVersion: 3.3.8

Best Password App PeriodThis is the best password app by far, and I have tried them all, including Dash, One Password, and Last Pass to name a few. It works seamlessly across all devices and consistently enters your login info on every website better than any I’ve tried. Also, when you create a new login it automatically updates so the new login is available to all of your devices. Why would anyone want to pay a monthly fee (like with Dash) when True Key is free..RumplecypressVersion: 3.3.5

An App you can trustI have been using this App for several years, and until now I never have a password compromised. Very few technical issues that I worked out by myself, with not too much difficulties. Some website don’t work with the application browser and some website don’t accept the auto fill and you need to write the password by yourself..EjirauVersion: 6.1.3

I appreciate the convenienceFacial recognition has been problematic even on my iPhone 10. It works well as an extension in browsers I’ve found, but not always in apps. I’ve found easy work arounds though. Love the password generation. I went through and updated all my passwords for my important accounts. It has worked well within budgeting apps where I’ve consolidated important accounts. Despite not being perfect, it has been worth the annual cost..MSFمسفVersion: 3.3.8

Get it now! Will save you from scams and hackingLike most of us we typically use the same password over and over again! Then we get hacked and they know everything and steal money! Get this. It’s a life saver. It saves all your passwords that are autogenerated so they are foolproof and saved for you. I’ve been using this since I got scammed. It’s been over a year and life has been a lot less stressful..Vinny485Version: 6.1.3

I can’t live my life without this appThere was one time I forgot the Master Password, and I didn’t know what to do without the app. I know there are “Saved Password” functions for Chromebooks and Apple, and I have 3 laptops with different OS and a desktop, and 2 phones; this is a lifesaver. Whichever device I use, as long as I use TrueKey, I will always log in to websites with ease. Thank you, keep it up!.JhoanaShaynneVersion: 6.1.3

True keyI would say most of the time this works very good there’s a few sites sometimes it does not like to auto fill on but otherwise it does keep track of everything you are doing. It does keep track of your favorites and things that you like to do and makes things very easy to use. I’ve been using it for two years and I have had no real issues purchase now!.Nutcheese99Version: 4.1.0

Works for my momMy mother is elderly and kept all her passwords on little pieces of paper all over her desk. She continually was losing track of her passwords and I spent hours each week doing recoveries. No longer. I only need to keep track of her main True Keys password and she is able to access all her sites without having the password hassle..Rchin99Version: 6.1.3

I didn’t think I would like it but I love itTremendously easy to use very convenient such a great reminder of my passwords Love it on my computer, I confess to being lazy because it logs me in and asks me on new websites that I log into. use it on my phone it has definitely save me from the insanity forgetting a password and then ridiculous dance of resetting my my passwords on websites over and over This definitely is a gem!!.Whatever Lou!Version: 3.3.8

Constantly signs outIt’s great having an app that remembers and even autofills my passwords. However, I find that it signs itself out far too often. I have it set to automatically sign out after a week, but after a couple days, I already have to sign back in. Several times I have even signed in, returned to the app, only to find that it already signed itself out again. This is extremely frustrating!.Big Saint JohnVersion: 6.1.3

Time saver with strong securityI’ve been using it for quite a while now and find it so valuable. My only problem is with some of the sites themselves like Yahoo which sometimes does not allow logins for some unknown reasons.I put True Key on my phone and my laptop both and it’s wonderful!.RJCUSMVersion: 6.1.3

Great App but could be better...This app is good in terms of accessing it and also sharing through multiple devices. One element that would improve it is to save these passwords in some type of protected file on a local drive. Nevertheless, very useful, reliable and easy to use. While I’m thinking about it, I’d like to know if my information is truly safe and protected from the App developer/owner...hmm.AruizDCVersion: 3.3.7

Key2my_heartThis app has saved me from the endless notebooks of passwords!! I wish I had discovered it sooner. I don’t have to worry about writing it down or when I change it, I just surf the web and if I’m creating a new account it is saved. Truly it has been the key to unlocking peace of mind for me..I8urMacVersion: 6.1.3

Easy to use, super convenient mobile and desktopSuper easy to use. I love having the easy access to all my passwords, but also have the security of keeping them safe. The password generator is great. I’m horrible at coming up with hard passwords and this makes it much easier to keep things safe. Great app and program so far..AmzrnaVersion: 4.1.0

Love the cross-platform supportThe best thing about True Key is the ease of use between my computer and my cell phone. Passwords sync up to all my platforms automatically. I wish that the face recognition feature work a bit better. I sit the same distance from the camera, same lighting, etc. and it works about 50% of the time..AzgoldieVersion: 4.1.0

True Key is a Great App for Secure Password Protection!I use the facial recognition to open the app. It's easier to use and safer than a password you try to remember. The app works with all browsers: Safari, Chrome, Internet Explorer, and Windows Edge. It's easy to use and works well. It even synch's across devices including PC's. I highly recommend this application.OBXRebelVersion: 4.1.0

It's a great app. But noticing offline errors recentlyIts a great app. Have been using it for past 6 yrs on iPhone and windows. How ever, from last month or so, I started noticing offline mode errors very frequently even though my iPhone has internet. Even in offline mode, it's not letting me retrieve my passwords for websites..Srinathreddy523Version: 6.1.3

Great for keeping your passwords safeI have been using True Key or it’s predecessor for 3 or 4 years now. It’s the best app on the market bar none. I have never had an issue retrieving my passwords and they are continually making improvements. Thank you True Key for making my life much more simple..JarrodandreasVersion: 3.3.5

All My Passwords Available On All DevicesThis program makes it easy to create and store strong passwords for web sites and apps. All passwords are then available on all my devices - phone, tablet, & computer. Makes having strong passwords achievable..LovelakemarkVersion: 6.1.3

LIFESAVER!I don’t know what I’d do without TrueKey, I even use it to keep the password for my work password keeper 😂 I used to waste so much time looking through notebooks or phone notes for password, then ultimately giving up and resetting it for the umpeenth time. TrueKey changed all that 🙌🏻😊 10/10 would recommend.Savleigh96Version: 5.1.0

Best Password Manager AppAfter trying a few other Password Managing Apps, TrueKey is by far the best. The convenience of being able to connect to a Google Chrome is awesome!!! Very user friendly & also has the abilities to save other functions besides only passwords. Highly recommended!!!.Yung SmittyVersion: 4.1.0

Great Interface / Some BugsI would really like to use this app as it integrates with Apple Touch ID and The fingerprint scanner in my Lenovo ThinkPad. I am evaluating it against LastPass and like the interface better but have concerns on overall security of both since they are online/cloud based solutions. The reason for 3 stars is that it crashes when inputting Credit Card info (iPhone 7 Plus on OS 11)..WESRACEVersion: 3.3.2

It’s good overall but it lacks a lot of stuffs too.Overall It’s a good app for any standard users. Reason I didn’t give 5 star because it lacks following: no dark web monitoring, no 2FA ( but it has MFA), Desktop version of TrueKey is no longer supported, Password sharing is not an option, auto password changer feature not available, no security analysis and more..RrijuVersion: 6.1.1

Works for MeI used Password Box on in my iPhone and with a Windows Vista desktop with Chrome browser. Over 100 passwords after about two years. I recently switched to True Key when the support for Password Box expired. I like True Key even more!.Spin9876Version: 3.3.4

Great customer serviceLike any app, there are aspects of it that may require HELP. Customer service is always fast to respond whenever I call. This is one of the reasons I prefer True Key to other password managers I have used in the past..Kentamine1Version: 6.0.0

SimpleNice and clean..DanzeroCVersion: 6.1.3

SuperJ’adore cette application qui est installée sur tout mes appareils, donc aucun oublie ou réinitialisation de mot de passe nécessaire ..Krystine28Version: 6.1.3

MehNot that good but honestly it’s ok but yea noticed it sometimes deletes password off on its own..GodhehahaVersion: 6.1.3

Problème sous IOS 14.0.1L’application gèle lors de l’ouverture de “Adhésion” sous IOS 14.0.1 sur mes 2 iPad (Air 3 et Pro) cependant je n’ai pas chargé la nouvelle version IOS sur mon iPhone XR afin de pouvoir continuer a utiliser True Key.Phocas21Version: 6.1.1

Awesome appSystem generates passwords for everything and nothing g to remember - awesome.Brent HoranVersion: 5.1.0

Helps my memoryLove the app. Makes it much easier to use strong passwords..Douglas C SteckleVersion: 6.1.1

True KeyC’est super et ça me sauve.NicmichelVersion: 5.1.0

Never Lose a Password Again!I tried the free app version and I have to say, with all of the internet sign-in names and passwords I was hitting the reset ALL THE TIME! No longer! This was a fabulous solution to a first world problem. The only thing I wish is that it had room for more passwords. Definitely a worthwhile app!.CmtorVersion: 5.0.1

Très pratiqueJ’adore cette application. Elle me permet de stocker toute l’information que j’aurai besoin ultérieurement..SnoiseuxVersion: 5.1.0

Excellent security to avoid browserKeeping your security password on this app, you avoid to save password on diferentes brisque as Edge, Chrome ir Firefox. Easy tu use. Keep in mind only one personal strong password , others could be generate by the app (copy paste).SilvionavarroVersion: 5.1.0

Great product overallUnfortunately the need for additional security on the internet is simply a necessity. True Key is a excellent extra blanket of security and helps you avoid having to remember umpteen passwords. Highly recommend it. The one thing I do find odd is the ability to register certain sites on True Key but then actual log in to those sites don’t work. So a little more development is obviously needed..AHC54Version: 4.1.0

Great AppI am giving four stars only as on some web pages, True Key does not fill in user IDs and passwords automatically. The Browser tends to bog down sometimes too. Other than that, I love True key. Very easy to use..Nikoman13Version: 4.1.0

Truth keyYes it’s the best thing ever! I use it all the time. I don’t need to remember anything!.BojickdoniVersion: 4.1.0

Good appEasy to use and nice to have.Fillthemwithlead0727Version: 4.1.0

True Key appI don’t know what I’d do without this app. It works great on my laptop as well as my mobile phone. Worth every penny!.Crafty AshVersion: 4.1.0

Une mémoire libèreExcellent outils pour nous aider à gérer nos mots passe et surtout les sites internets - sauve du temps et la rapidité de connexion ..Michelle de QcVersion: 4.1.0

Great AppLove this app it works great.DonsutherVersion: 4.1.0

Good productMakes remembering passwords as necessary as remembering phone numbers..Bob in SudburyVersion: 3.3.8

GreatReplaces my recall button that isn’t as good as it used to be when I was younger..GilrocVersion: 3.3.8

Simplify your accessMakes it easy to login securely and not worry about memorizing 28 unique passwords..XphstoVersion: 3.3.8

Something I rely onAmazing app that I can count on. Don’t have to remember any password. Generate and complex your credential, and here we go. Thanks True key..Fad wshVersion: 3.3.8

Super!Simple d’utilisation et fonctionnes très bien..DanemolVersion: 3.3.8

Pratique et efficaceRien à redire.Patsy1973Version: 3.3.8

Tri Alpha des notes ne fonctionne pasTrès bien fait et pratique. Le tri alpha des notes n'est pas présent dans la version IOS et ne fonctionne pas dans la version Windows 10 et le tri par date ne tient pas compte de l’année Une correction serait appréciée....ClaudGinVersion: 3.3.8

GreatSo far so good..PrettyPetal77Version: 3.3.8

Great time saverI was an avid fan of PasswordBox and converted over to truekey. Flawless fingerprint authorization with iPad and iPhone. Logins and setting up new sites is super easy. Main qualms is that they haven’t implemented legacy locker for when you pass away...this was promised when they took over in 2015 to have it done in 2016...I’m assuming this isn’t on their roadmap and with that in mind I have other plans in my will to pass on my digital life. Major consideration in this day and age that I hope they will consider if they plan on this product being around for decades vs merely years..KanyeCooooooVersion: 3.3.6

True KeyUn aide indispensable dans la récupération de mots de passe, d’identifications, d’enregistrements de cartes de crédits etc. Juste se souvenir du mot de passe principal pour pouvoir entrer dans cette application très pratique. J’utilise cette application plusieurs fois par semaine..Shifty4147Version: 3.3.7

Mejor imposibleMe encanta.IvedanisVersion: 3.3.6

Excelłent + when will we get the legacy & sharing capbilities of PasswordboxExcellent app. Former user of PaaswordBox. still missing the sharing capabilities. You should implement such capability ASAP. Thanks.Neil AmstrongVersion: 3.3.5

GreatVery good app. I would like my notes to transfer from one device to another..Djou DVersion: 3.3.5

Must have appsGreat to have with you a safe place to store sensitive informations..Tout-partoutVersion: 3.3.5

A great productI'm quite happy with it. Especially the facial recognition..Universeman76Version: 3.3.5

Password management appI love the app. I suggest everyone installs it. Facilitates the logistics of managing multiple accounts..Rza6427Version: 3.3.5

Très bon aide mémoireL’application est simple à utiliser et très stable..Dew95Version: 3.3.5

ExcellentSimple et pratique fonctionne bien.Gaetan5Version: 3.3.2

True KeyFantastic! Love face unlock!!!.Giroux houseVersion: 3.1.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.2.2

True Key™ by McAfee Negative Reviews

Disappointment After Two Years with TrueKey – Needs ImprovementI’ve been a TrueKey user for over two years, and while the concept of the app initially appealed to me, my experience has been far from satisfactory. The promise of seamless sign-ins is great, but in reality, it falls short. Every attempt to use TrueKey on my iPhone, whether for web or app logins, results in the same frustrating error message: “Unexpected error has occurred. Please try again.” Selecting TrueKey over iCloud Keychain should be a smooth process, but it’s anything but. The app only signs me in half the time, and its inconsistency is a major drawback. Its buggy and faulty nature makes me question its reliability compared to other password managers. With my subscription nearing its end, I’m seriously considering switching to a different service. A product should deliver on its promises, and unfortunately, TrueKey doesn’t. It fails to function properly, even in basic tasks like opening. For an app designed to simplify access, these issues are more than just minor inconveniences—they undermine the entire purpose of the app. My advice to potential users: consider other options that might offer a more reliable experience..Trill RaverVersion: 6.1.3

Marketing FEAR!Quit harassing me by communicating with me without my permission. I’m a resident of California- and as such want To see what kind of information you have collected on me. I have no idea how these alerts, messages, etc are coming to me in the first place. Perhaps I had purchased a product from you years ago and you have just been nagging me ever since. Since I have no recollection of how you would have gotten my name and contact information, please advise me as to how we will get my information off of your system. Before you eliminate that information, I would like to request, in readable format, all of the information that you have on me or my account. If you do not respond within the required period of time according to the CCPA, I will take legal action. I tried contacting customer support- however every time I hit send, your system would freeze up. Convenient..Ella in GreekVersion: 6.1.3

Doesn’t work half the timeThis has been my go to password app for several years. However, now it doesn’t work correctly. Seems since they decided make it an extraction of browsers, I’ve had nothing but issues with the product. Logged into it today on my phone. And none of the links work on the app. Probably since the apps not been updated for over a year. I won’t be renewing my paid subscription when it’s due. There are many other apps that work much better than this one. Paid and free versions. Whether you want all the bells and whistles. Or just the basics. Whether you go for the last pass word route or just need a bit of a warden to guard your information..Malcolm59Version: 6.1.3

Tough choice when there are so many other great password managersI recently began using this with McAfee. I have used the password manager from Dashlane and Kaspersky , truekey is a poor performer The integration between a phone I’d request and use on the laptop does not work . There is no Face ID on iPhone to make access user friendly and if the phone is being linked to open the app on the desktop atleast make it work . There appears to be no communication on the desktop with any ancillary device like your phone that is used. Logging on the desktop , not user friendly as there are no options to keep you logged in 2 factor authentication via phone numbers and text messaging does not even appear to exhist The advanced option for 2 FA is a joke with no availability to use any of the Authenticator apps. Given a choice of apps , I would not recommend this as it is a poorly conceived password manager. The designers are behind the curve , they can see how others have done a great job and just duplicate some of the aspects that work or even attempts to improve upon it.Gazi73Version: 6.1.3

Works But Inadequate Feature SetAfter repeatedly trying to add a new login/password entry from my iPhone, I figured out the only way the app will allow you to save an entry is to associate it with a website. Save button stays inactive until a correctly formatted URL is entered. McAfee support’s response to this was to not add a login entry but create a note. I was also told that no other password managers allow you to create a login account from IOS. Later found a review stating this issue from two years ago along with suggesting they add a folder capability. None of these suggestions were taken into consideration. It’s a shame because they are valid features and without them I don’t have much interest in continuing to use the application..Nothing_2_ItVersion: 6.0.1

Lacking iOS 12 auto fill featureInstalled trial today. Was very intrigued by the product however was very surprised and disappointed that it doesn’t yet support the new iOS 12 auto fill features. The product LastPass already has incorporated it into their product and it is awesome. The only drawback to LastPass is that it doesn’t do the facial recognition on the PC. TrueKey does the facial recognition on the PC- VERY good feature. If TrueKey had the iOS 12 features I would have given this review 5 stars AND already be migrating everything over from LastPass. But they don’t and from what I can see in the community posts they said they would in August and still nothing. ☹️.EricNSacramentoVersion: 4.1.0

Can’t update your email - problematicMy email changed after having this account for several years. Then I got a new iPhone. The double confirmation system went to my old iPhone and my old email so I couldn’t get into my account. After calling customer support and getting disconnected three times they said all they could do is delete all of my passwords and start over. My phone number never changed. I could prove my identify but that’s all they gave me. So I agreed. They still haven’t made the chance a day later. So I can’t get into my old account and can’t start my new one. Since I have to start over anyway I’ll be starting with another app..RedHed111Version: 6.1.3

DisappointedNever use this app with an Apple phone. Mcafee decided not to support face recognization and auto deleted my login. If you forget your password you will not be able to reset the master password. I called customer service and no one knew how to support the issue. It been a month and I’m still not able to reset my password. When you click the reset master password and go to email to reset password from link it does nothing but set at a frozen screen the locks after 2 attempts. I wish I had never trusted this app with my passwords and when my subscription is up I will look to find a better virus protection app..MochaBeauty2012Version: 5.0.1

Decent But could do betterI am willing to raise my star rating once a few features have been added. 1. Allow passwords to be added that aren’t associated with a website. I am unable to save the password without placing a valid formatted URL. Can we elect to not add the URL at all? 2. Add a folder structure. For example, maybe I want all my bank information in a folder separated from the rest. Or even all my passwords related to my job separate from my personal passwords. 3. The UI could be a little more pleasing. Obviously this is preference so maybe add a Dark Theme? ‘Keeper’ has a great look to it..Nordy59Version: 3.3.8

Either the best or the worstThis app can’t even send me a reset email because I forgot my password. Face check, ok, finger print, ok. But no password = death. You can’t even get help from support staff. It’s a good thing I guess. But I don’t see why it can’t sent me a reset email. Don’t forget your master password like I did foolishly. Also. The app doesn’t sync passwords always. I was logged in on my phone and changed a lot of passwords on the PC. It started to ask me for my password on PC all of a sudden. And BAM. I’m locked out. And none of my passwords were synced to my phone. Total fail on my part I guess..TolikkozakVersion: 4.1.0

Very Annoying.The app does not store updated passwords correctly. It also doesn’t understand if you want to store 2 passwords for websites that have similar domains. The end result is that the next time you visit a website that you’ve just updated its password it will be incorrect and you’ll have to type it or reset it. Also the face detect feature to log in does not work and if you forget your master password you can suddenly be permanently locked out of your account. Just a horrible app. I’ve deleted it even though I have bought the full version for 3 years with a new laptop..Educateduser1Version: 4.1.0

Loved it when it worked wellSomewhere with the past year the app began functioning differently. I can’t click on saved sites to view passwords or manually add a new one because of the same issue: I click a button and nothing happens. I reinstalled about 6 months ago and it still doesn’t work right. I contacted them about it. I should go back to view their response. Maybe I didn’t finish the troubleshooting. Will update this review then..Abs737Version: 6.1.3

Keeps glitchingWe love this app and it is the perfect g way to save sour passwords, but it keeps glitching and shuts down when we try to access our notes with passwords. We’ve tried deleted and reading the app, signing out and back in, nothing works. We have it on 3 phones and they all do it. If that can get fixed I’d give it 5 Stars! It’s frustrating to try to find a password only to have it shut down when you try to open it..Mcnuggets19788500Version: 6.1.3

Can’t even loginI use this on PC with no issues but trying to use the app on iOS was just frustrating. I can’t even login to this thing. I put in the login information, it sends me an email to verify, I confirm via the email, it then pops up the mcafee site saying access is granted I go back to the app and nothing. Try to log in again and that process just repeats, did it 5 times then uninstalled this useless app..Kahuna80Version: 6.1.3

Glitchy - Won’t let me sign in on iPhoneI really tried to give this app a chance since it was included in mcafee subscription but I can’t deal with it anymore. I have tried so many times to set up truekey on my iphone but it keeps giving me an error and signs me out. I also don’t like how it makes you delete the passwords one by one when you wanna leave and not mass delete. That’s really annoying..Dylanr0818Version: 6.1.3

What happened.?Cannot login, it says "Something went wrong".!. Very informative. Delete app, then reload: does not even start. Go to website: does not even send a message to the email. Is this App now out of commission?? Thanks.Moap8Version: 6.0.1

Won’t workI’ve had this app on my iPhone for years,does this app work anymore? I haven’t been able to sign in for a while now. It asks to send a email or code so I can login but when it does I go back to the app to login and it does the same thing over and over again. Is this app discontinued now and not supported now?.Ts382Version: 6.1.3

Version mobile laisse à désirerLa version mobile de true key se déconnecte constamment. C’est un problème que j’ai toujours rencontré avec l’application mobile et ce sur mes précédents iPhone et sur toute les version iOS sur lequel je l’ai utilisé. Changer d’application pour ensuite retourner à l’application true key nécessite généralement de se reconnecter, ça devient frustrant à la longue..JrockleeVersion: 6.1.3

Sadly, safe notes not available offline !!App works fine but if you try to open safe notes when in airplane offline mode the notes are not working, apparently the tech support says the notes can not be seen when offline so keep in mind you won't be able to check notes unless connected to internet so I think this is a disappointment for some who would rely on this, imagine storing your key combination for your suitcase and not being able to open it while travelling. Only the top portion of the note is visible so make sure you store it there. The note when open just closes within less than a second. TrueKey is basically a paid product so this limitation is serious because I may not see it as serious with some freemium or free tools. But here you pay money so I would have expected better..RolltunesVersion: 6.1.3

Won’t confirm my emailDid it 9 times, still won’t confirm my email. Won’t recognize my master password. What a shame for a password app..GuitarmanonthegoVersion: 5.1.0

They need more password reset optionsThe app doesn’t work well when you can login, but if you forget your password, and the fingerprint and Face ID doesn’t work, you’re screwed, all your information is lost for good. Very dangerous product..FreekdadyVersion: 4.1.0

Not what I expected!!!!I had an True Key account. I put my email and my password but I forgot the password. I press forgot password but is need an trusted device but I don’t have any of a trusted device and I can’t log in!!!! I am very disappointed from McAfee because they are not great. One day they lock my tablet for no reason!!!.NikosTubeTVVersion: 4.1.0

Waste of time. Don’t get it.Spent all the time adding everything and now I can’t add any new ones or edit the existing. Now I have to find new app..OrgchaosVersion: 4.0.0

Très mauvais service à la clientèle !Je viens d’avoir une très mauvaise expérience avec True Key... Incapable de renouveler mon abonnement après 5 tentatives, le service support (très difficile à atteindre) me fait comprendre qu’il y a un bug avec mon profil qui m’empêche de renouveler (ce qui arrive apparemment )... Résultat : il faut annuler mon compte et ça va prendre UN MOIS avant que je puisse réouvrir un compte avec le même adresse courriel ! L’app est très agréable quand ca fonctionne, mais là vraiment je n’en reviens pas !.DoinellVersion: 4.0.0

GarbageLocks you out after you reach a limit of usernames and passwords. Should be unlimited, zero stars!.GhggghdhdjjdjdjdjdjdjdjdjdhVersion: 4.0.0

Subscription - great but how??It is extremely frustrating not being able to subscribe to this product to increase the number of passwords that can be stored in this app. The website doesn’t even have a direct link to upgrade which should just be available within the app... What am I missing? It’s disappointing that such a large reputable company like McAfee can oversee such a simple user interface necessity..Rumz78Version: 4.0.0

All of sudden limit of passwordsBought the premium version before McAffe took over now all of sudden a limit of passwords what a scam.GQinVanVersion: 3.3.5

Thanks for screwing recently usedSince I was forced switch to True Key prom password box, the option "recently used" work like sh** you have to open it in app and instead of just copying the password. And it dont keep it in memory. The support is unusefull it brings you to a page you must login wich you dont have a login. Thumps down Intel....Version: 3.3.5

Great companion to its Desktop counterpartI love how fast the app is and its integration in Safari (using extensions in the action menu) as well as integration in third party native apps. Overall super useful to get quick access to passwords and documents on the go..MmxtremeVersion: 3.1.8

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