Jackaroo | جاكارو Customer Service

Jackaroo | جاكارو Positive Reviews

Doesn’t openI love using this app but sometimes it doesn’t even open or takes long to open and says no connection when I have connection and just suggests to play offline when there should be report button, I also would like to see the play option being able to invite more than one friend..Rmb341Version: 2.0.18

Game stopped while playingI love this game to much but when I played more than 2 times it’s stuck , stopped while playing and i have waiting to much it’s not get back to work I should close it totally then open again and same thing happens again . How to solve it please? 😭😭 I would play as much as i can without hanging please 🙏🏻.Whiite wingsVersion: 2.8.1

The game freeze alotI really enjoy playing this game and I'm getting addicted to it, but if the freezing issue won't get fixed I don't think that I will continue playing it in this app! It's annoying and it happens every time and sometimes tge game will not go back yo normal. I really wish if you can fix this issue One more suggestion is to allow inviting 3 freinds to the game instead of only one If you can manage to fix the above issues I will definitely rate it again with a 5 star rate.Sulaiman84Version: 2.0.18

Game sometime freezes mid-gameEvery time i play with my girl with two other random people, it freezes at some point and when either leave the game. it starts working and she or I try to join again back but because someone took our spot its pretty much game over… Please fix before i give up on this game. I will give 5 stars if this matter is resolved before i delete the game..TazKurdiVersion: 2.9.1

No internet connectionHey team many years i lost connection to this game lately i sew my friend used that game I check cellular data it open but still ask me I don’t have connection and all other app working probably same issue سنتين وانا احاول انزل اللعبه ماتنزل في جوالي —جوالي ايفون ١٢ برو مكس —- اصدقائي ينزلونها عادي المشكله عندي وعند كذا شخص اعرفه هل في اصدار للايفون او وين المشكله.LllloooooolllllllyyyVersion: 2.3.3

Great game but always technical problemsLove this game but the game is always crashing. I stopped playing as much because of this issue. And it always takes your money if youre in a game when it crashes no way to re enter the game you spent coins to play.Na3omyVersion: 2.9.1

Commercial advertising’s are annoying..They are very annoying and some of them lasts for 30 s!! That’s too much and it prevent me from returning back to the game when it is freezing!!.QhztbcexomnralgVersion: 2.0.13

A suggestionHey, The game is really nice I love playing it a lot BUT it will be even better if we can play online games for game coins 4 members instead of 2 only. So we can challenge other times and more . Now we can only play 2 players in each game.I7mmVersion: 2.0.13

Same accountWhen downloading the game again with the same user name, everything must stay the same, our friends and credits but Actually this doesn't happen because i changed my mobile and i lost all my friends list and my credit when i log in with the same user name.YollagVersion: 2.0.16

Annoying in a gameI love this game but should be fixed that annoying sound bug in the game until I make off to sound still the sound only when I make it silent on my phone and there are many lags if you play more than 2 games. Please fit it.KesrationVersion: 2.8.1

The game is very beautifulBut there is a problem that while playing the game, the game gets stuck a lot. This is a common problem for all users. Unfortunately, we hope to solve the problem as soon as possible..War.118Version: 3.2.4

Game freezeI like the game and it’s well designed however it needs an update as it happens a lot of times the game freezes and we can’t do anything and end up quitting and loosing coins, so far I lost over 20,000 worth of coins because of this issue and it’s not an internet connection matter.OtbaderVersion: 2.0.9

The update is poor and no UAT for itThe update is poor and not been tested well, so many bugs. For no reason toady the screen is faded, This the third time in one week and I need to delete the App and re install..UmJoudVersion: 2.0.9

Needs improvementHi, I would like to suggest that you add voice chat it will be much easier to challenge than the typing one It also freezes a lot!! :(.KscbflsldjsldjfVersion: 2.0.18

ReviewSometimes my marble doesn’t move and I lose moves. It was lit to move it but the game moves a different marble. There are more glitches than I like. The rules aren’t clear which leaves me wondering what’s going on. I love to play but it’s difficult on line..Want mini gamesVersion: 3.3.1

Lags and freezesSometimes the game freezes and it messes up the rhythm I think each player should take no more than 5 seconds to make a move in order to make the game faster.3alwashVersion: 3.3.1

I love the game BUT! رهيبهممتازه But The game is still with Ramadan theme and it keeps stopping in the middle of the game and it needs more improvements. But i still love it i play with many of my family members..Locksmith OrlandoVersion: 2.6.3

Reconnect to gameThis app needs a reconnect to game option because sometimes the internet lags and when i open to reconnect it kicks me out of the game and i lose the money.RonyBakryVersion: 2.0.18

Good gameA very good game but the application needs to be developed more such as I am trying to sign in with another google account and I can’t find the logout tool !? Or even my account details.RehamNataliVersion: 2.0.9

DisappointedKeeps on disconnecting can’t reach the game after disconnect, pauses when switching, the zoom in is useless! Disconnected from an online game twice and took my money and couldn’t get back to the game!!!!!.DeedeeeeeeeeeeeeeeeeeeVersion: 2.3.2

Need fixingThe game opens up well and I can go into friendly rooms easily. But can’t enter quick play because the ad won’t even open. Hope u dix ur problem soon, even though u haven’t updated the game for two months..Soup challengeVersion: 2.0.18

Song loverI really like the music Its a typical video game music that's like ps4 theme song Please in the next update add an option of some list of cool themes for us to choose from ❤️.Mo.SalahaVersion: 2.0.17

OverallThe game is fun and so on. Very enjoyable and easy to use. Yet, the game freezes all the time, I’ve lost over 10k worth of coins! It is super frustrating! Something should happen regarding this issue.Il principoVersion: 2.2.6

Jackaro applicationsThere is some issues in the application, at the middle of the game there is lag and the play is stop please fix this issue as soon as possible..Big boss 😅Version: 3.3.1

New updateThe new update is bad can u fix it please the gift box is covering the cards and the card shuffling is slow.UmmitchVersion: 2.0.11

The game is good but.....The game is fun and good but it’s sad that there many bugs in the game like some time skip turn or when someone get dc we wait tell he back or the game gones he won’t go to AI to play and if u get dc and restart the game u won’t rejoin. Please fix the bugs..Ace220Version: 2.0.16

Lag and freezesI use the app a lot but some times it just fails to load the game or suddenly freeze mid game who’s is a waste of time and money. Please fix this problem as the potential is high..Oz8282Version: 2.0.18

BagsPls fix the bags the game keep getting stuck always and never get back to normal.Shii6o0onVersion: 2.3.3

I lost my moneyGood game but please fix the bugs . I was play the game twice and it froze and I lost my money.Mahi.eljammaliVersion: 2.0.16

تعلقتعلق اللعبه مرره بزياده.Medo171Version: 3.3.1

..مرررره بطيئه وتعلق ...هنو عشرطعشVersion: 3.2.2

رائع رائع رائعهاذا البرنامج غيرلي حياتي للافضل. صرت انام مبسوطه. واكل مبسوطة الحمدلله . وفزت على الجميع. بحب هل ابلكيشن منشان الله نزلو بحبكم فريق جاكارو كتير..Jackaro AddictVersion: 2.3.2

LagIt disconnects It lags It hangs Something the game stops.Worley2489Version: 2.2.6

PokekaroI like this game so much can you add Pokémon faces if you can.Kayata87Version: 2.0.18

ملاحظهيوجد ملاحظه في لعب الرقم 5 احينا يطلب لعب اجباري.ShgkjcguVersion: 2.0.18

Great gameNeed to update the interface a little just make the holes easier to count and see thats it. Until your major facelift i am sure that is yet tot come and blow our minds....congratulations onn this brilliant idea and thank you for the entertainment!.Khayat0Version: 2.0.16

No internet connectionLove the game despite When traveling and due to non availability of internet, the app does not work although this is when it is badly needed.Lou'aiVersion: 1.4.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.4.0

Jackaroo | جاكارو Negative Reviews

Big Issues That Must Be FixedGood game; however, here are the downs I noticed so far: 1. App Freezes a lot. 2. Deducts coins then just refresh the page with coins deducted and no game (losing without even playing any game). 3. When entering a game, sometimes the loading page will still be there and the game is running in the back page as a background which is very disturbing and annoying. 4. One of the most weird disadvantages of this App is that the game will be lost once you receive a phone call ((not evening answering)) or by just going to clock App in your phone for very few seconds; (during the game, players cannot use or check their phones at all, once you leave the game even for parts of seconds you’re out immediately)..NnoooonneeVersion: 2.0.12

Please update the app has become very badThere is a problem in the application continues and complain of most of the participants when we invite someone else to play gets suspended in the game does not accept the invitation sent to him and deducted Quinzat automatically not complete the game This problem is ongoing in the application and play where it gets a continuous suspension also makes us lose Quinzat and Ttkr a lot Send to the owner of the application through communication and not answered and all interested in the owners of the application to get the evaluation only This is not good Not worth evaluation until half of the star if the problem is not resolved and the update of the application has become very bad very very very very bad I do not recommend in downloading now and please take Lami in mind and solve the problem.نمر الشمريVersion: 2.0.13

Too many bugsGame is awesome- when u can ACTUALLY play an entire game. The games GLITCH AND FREEZE far too much, literally in every game and theres nothing more frustrating then being a game for over 30 mins and then having it freeze on you and having to exit because it wont unfreeze. All the time spent gone to waste. Also, the daily prize issues. I go thru them and when i finally get to the loot box it says “claim” bit clicking the button does NOTHING and every day i lose a loot box. Ive sent emails multiple times and NOT ONCE received any answers or help..Tulai22Version: 3.3.1

OMG!!! Fix it once and for all!!!This game is amazing and this app is ridiculous!!! Please hire a new app developper!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The mistakes and flaws it has are mind blowing!!! I never experienced something like this in any other app ever created on this phone!!!!!! It’s extremely frustrating how scores are not recorded. How I win and my partner doesn’t win. How it lags. How it doesn’t let me invite in a timely manner. How balls come out even if I kill my opponent. How it kicks me out. The list is soooooo long!! Wow!! What is this????.ReeeeeeVersion: 2.2.9

No friendThere is many problem with this app including thr freezing and you lose the game once you leave the app even for some seconds But the most annoying problem here is the bad communicate with friend in game, you can’t write to them (just if you use room) you don’t have a voice chat, also sending an invite to is very very annoying process we must kill the app and reinter many times just to see the invitation Definitely this is the worst game app i ever see.Haider messiVersion: 2.0.17

The game keeps getting disconnectedI’m writing this review hoping that the developers will read it. The game is beautiful and the platform as well. However they need to take a look at a bug where the games keeps getting disconnected which kills the thrill of it. This game can be the best on the apple store if the developer team fix this bug . Otherwise I truly believe it deserves a 5 star rating.Jasim AbdulmalekVersion: 2.3.1

Please fix the freezing issues!!The game is great, enjoyable and well-designed but the freezing issues got on my last nerve, im playing and almost near the last piece to win it suddenly freeze kicks me out and takes the gold out of my balance i just got on the store to look for a better option.ElhamddVersion: 3.3.1

Good game, bad applicationThe game is quite good and fun but there are so many bugs that need to be fixed. Although I enjoyed playing the game. Also I made 2 purchases but I literally got nothing at all knowing that the money was deducted from my bank account. I contacted the support team they refunded me for one purchase and I am still waiting for them to solve my problem. All the best..لدالظVersion: 2.9.1

Stops working all the timeI love this app but it’s SO FRUSTRATING because it would stop working mid game 💀💀💀💀💀 most of the time so 8 out of 10 games it would stop working I really hope they work to increase the capacity of this app to be able to handle the load without shutting off 💔.Loyal fitbit userVersion: 2.2.4

Game bugs never been fixed.So I have been playing this game for months and this bug happens frequently when the game freeze and no one can play really ruining the experience for us and i may delete this game if this keep happening...Saleh200OVersion: 3.1.5

Please fix your issues !If you have the time and effort to add audio to the game, please invest your time and effort into fixing your main issues instead. The game keeps freezing suddenly! I’ve played more than 6 games for the past hours and I wasn’t able to finish 1 ! Because it keeps on freezing suddenly!!!! So annoying honestly!.Bunny_90Version: 2.2.1

Game crashingWith the amount of ads that are showing up every two seconds, I think you can at least update the game to not crash every time please. I rather handle one frustration than two..MariamsahVersion: 2.2.9

Cool game but continuously crashingStops responding frequently. Doesn’t support multi tasking , If you change the app for a second you can’t go back to the game . Needs fine tuning , tiering . Too many advertisements. Game play can go much faster , at least quick mode should be enabled for expert rooms ..Sazar999Version: 2.0.16

Mid Game lagThis game has so many bugs. Mid game it would freeze, usually as you join the game you would find your icon to be the exact as your teammate. With the screen being reddish and some buttons can’t be pushed. With a few fixes it would definitely make this game fun. Very laggy tho.SnogumzVersion: 3.1.5

Please fixed thatHi , please can you fixed the internet, because during playing the games, the connection is broken and stopped working, why? , I love the all game . Please fixed that problem. Thank you 🙏.NSA3579Version: 2.6.3

Very bad performance..In the middle of a match the game freezes and won’t give cards for players to continue the match, and no matter how long we wait it doesn’t work after that happens and we have to quit the match, fees gone and no compensation. Very disappointed!.Lolie^_^Version: 2.4.2

Always laggingIts frustrating that when the game wants you to lose they give you the worst cards and you have no chance to win And its always lagging and lose all the tokens Stupid app i hope i find a better one then for sure ill delete this.DeeDee199999Version: 2.6.3

Fix the bugsThe game is entertaining but it’s filled with bugs, it would often get stuck and the cards wouldn’t load, or a glitch would bring knocked marbles back on the gaming board. It’s frustrating to lose credit on an incomplete match..AssarraiVersion: 2.1.0

Bugs in the systemThe game is overall nice however almost every second game of mine gets stuck for really long and sometimes it kicks me out from the game. You need to fix this issue to be able to enjoy the game more..Zakiya-omanVersion: 2.0.18

4 years, same complaintsReviews up to 4 years old and users including myself complain about the game freezing/crashing. Love the game but with all this freezing is extremely annoying plus you lose your rating and coins!.DhfjekcVersion: 3.3.1

Freeez all the timeThe game is amazing and I love playing it. The only problem is that the game freeze a lot. Which is annoying. I’m trying to stick to the game but I think I am going to switch to another app unfortunately.ShadyyarVersion: 3.1.1

Not satisfiedI like spending my leisure playing in that game but it’s lagging too much! And the Ads are vey unpolitical and immoral ! What if somebody made his little child to play that game and found those stupid Ads. It’s ok to advertise for fun applications but not in unethical way. I hope to develop such game. احب قضاء وقت الفراغ في اللعب بهذه العبه ولكنها بطيئه جدا! والاعلانات جداً مخله بالاداب لا انصح تحميل اللعبه لاطفالكم ابدا حتى الي اعمارهم ١٥.Nou...1Version: 2.2.9

اللعبه مره تعلقولا يفتح معي مرات كثير.. فوق كذا الاعلانات طويله وكثيره مره سيئه لحد يلعبها.Proud.SaudiVersion: 3.2.4

It's a bad gameIt's really a bad game have a lot of problems and ads so boring.ShhhhjshsVersion: 3.1.5

Worse appGame is always freezing and u lose ur accumulated coins anyways. Also too many longggg ads..Lili2345789Version: 3.1.5

Too muchLots of ads, and the game is lagging too much.Sosf_23Version: 3.1.3

Technical IssuesI purchased the offer many times for me and my son but it won’t process and I didn’t receive the offer, yet money was deducted all the times (I only knew from Apple receipts later on). When I asked for a refund it was declined..Batoul1987Version: 2.9.1

Worst app everFull of bugs.JudyyyMmVersion: 2.9.1

ErrorsThere is always errors in the game (glitches) اللعبة دائماً تعلق. اخطاء كثيرة فيها. ياليت لو تتعدل..Doncorleon09Version: 2.7.3

BuggyApp is always buggy and crashes all the time.Anthony_t15Version: 2.6.7

LaggingSome times the game don’t enter me the match.Fares sanVersion: 2.6.3

App crashes every single timeLove the game however i Rarely get to finish one. Crashes every single time. Horrible.Invincible 26Version: 2.5.2

Glitch a lotI always get glitched out and lose money!!.YmnFalconVersion: 2.4.2

Games often crash midway throughThe games often crash and freeze and the only way to return the game to functioning, is to quit or close the app. This also results in lost coins and no refund. If there is a glitch, I should get my coins back?.Jroz34Version: 2.2.9

Played 5 games. It crashed in 3 of themDeleted it before got to the 6th game. Its a shame. Game is well done. Good UI. The backend is terrible though..PlooghtyVersion: 2.2.9

It Freezes-waste of timeI never reviewed any app yet but I’m reviewing this one due to the frustration I have. I have been playing for hours and hours, I have collected over 50k coins and due that the game always freezes I have lost all the coins. This really frustrating. I have messaged the developer to there both Instagram and Facebook but no corespondent until now. STAT AWAY.Taha haha hajakalaVersion: 2.2.9

I don’t understand what the update was forThe game freezes and reconnects on its own. The update was useless, who even uses voice notes during games? fix your app before adding new things to it.WhagsverVersion: 2.2.4

Bad Review: Gets Stuck all the TimeI have never played a more horrible game than this. It is unbelievable how many times the game gets stuck towards the end of the game. This is not a connection issue, the game just freezes while everyone just sits there and is forced to leave. You can play as long as half an hour just to get stuck. Do not give these thieves a single dollar of your money as they do not deserve any. Would give it 0 stars if I had the option. 100% would recommend their competition over them. Zero enjoyment and all stress it’s not worth it at all..ZuzumohiVersion: 2.0.18

HeyThere is bugs اتمنى تجديد التحديثات بإستمرار العبه ممتعه التعليقات خربت العب.S3o0dVersion: 2.0.18

HiFun game terrible app work on it.KH0R0SVersion: 2.0.18

Can’t accessI can not create an account, and I cannot access the game.D@LzVersion: 2.0.16

Connection drop a real issueThe connection of the app is quite unstable and locks you out of the game and you loose your coins..JusticeGinzVersion: 2.0.16

Game lagPlease fix the app. It lags in the middle of the game, i have lost at least 10k worth of coins because the game just freezes. Don’t tell me I have bad internet connection because I’m 100% sure I have a very solid internet connection. The app needs some improvement.Aziz_j94Version: 2.0.16

Worst app everLiterally the worst app I’ve ever used!! Don’t waste you time using this app. The games freeze multiple times a day so you use all your coins. It’s set up very poorly and the app creators are not even attempting to make any fixes even though there is so much wrong with it. Very frustrating and terrible app. If I could give 0/5, I would..RebbaaVersion: 2.0.13

ErrorRecently for last 1 week Every time I play the game stops in the middle Freeze 100% even if I wait doesn’t resolve Last time waited 10 mins still nothing I lost my points for error the app has!!! Hope they fix it ASAP.Canim8558Version: 2.0.9

اللعبه تلعق جداااااامافي اي تجاوب من ادارة اللعبه .. تعليق مستمر جدااااااااااااااا !!!!.HayooniiiiVersion: 3.0.0

صارت سيئة بعد التحديثيجبروك تدخل اللعبة بكوينز اخذو الموينز حقي كلها لما اشغل اللعبة وما يرضى يدخل الغرفة ياخذو الكوينز بدون ما يخلوني العب.DodywawVersion: 2.0.3

SucksAnytime they do an update you loose all your points that you’ve gathered before, all the balls you unlocked all the boards you unlocked. Basically you have to start all over again. My advise to you, don’t bother with app!!!.YemeknightVersion: 2.0.0

Terrible updateLatest update made this game worse Ads everywhere and no autorotate.WhyMustI555Version: 2.0.0

Connecting.The app doesn’t work..AbdulviuVersion: 1.4.1

Great game, terrible appI’ve never reviewed an application before. This app is terrible! Ads every 5 seconds, crashes randomly, freezes randomly and it erased all my stats after the recent update. To say it’s unreliable would be an understatement. If I didn’t love the game so much, I would delete it. Please improve the user experience..IMaradonaVersion: 1.3.1

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